Publication No.

2G0947
31JAN08

SERVICE MANUAL
for the
Kodak DryView 5800 LASER IMAGER
Service Code: 1115
IMPORTANT:
• Qualified service personnel must install and repair this equipment.
• When doing the procedures in this document, you must use safe work practices and wear the correct Personal
Protective Equipment (i.e., SAFETY EYEWEAR) according to your Company’s Standard Operating
Procedures.

© Carestream Health, 2008

PLEASE NOTE The information contained herein is based on the experience and knowledge relating to the
subject matter gained by Carestream Health, Inc. prior to publication.
No patent license is granted by this information.
Carestream Health, Inc. reserves the right to change this information without notice, and makes
no warranty, express or implied, with respect to this information. Carestream Health, Inc. shall
not be liable for any loss or damage, including consequential or special damages, resulting from
any use of this information, even if loss or damage is caused by Carestream Health, Inc.’s
negligence or other fault.
Table of Contents
Safety Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-1

Installation Instructions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1

Packing List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Necessary Materials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-1
Connecting the LAPTOP COMPUTER to the IMAGER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-2
Energizing the IMAGER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-3
De-energizing the IMAGER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-3
Logging Onto the SERVICE TOOL - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-4
Logging Off the SERVICE TOOL - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-4
Doing the Mechanical Setup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-5
Completing the Uncrating - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-5
Checking the Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-6
Moving the IMAGER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-7
Removing the SHIPPING RESTRAINTS and Packing Material - - - - - - - - - - - - - - - - - - - - - - - 2-7
Doing the Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-13
Setting the Language - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-13
Checking the Values for the DICOM Source Communications - - - - - - - - - - - - - - - - - - - - - - - 2-13
Setting the IMAGER to be a Destination - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-14
Setting the System Clock - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-16
Setting the Host Name and the IP Address - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-19
Setting up Service Tracking - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-20
Loading Customer Film - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-21
Checking the Installed Hardware and Film Type - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-21
Doing the SCP Services Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-22
Checking Image Quality - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-23
Editing the Service History Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-26
Configuring the CARESTREAM REMOTE MANAGEMENT SERVICES - - - - - - - - - - - - - - 2-27
Backing Up the System Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-31
Instructing the Operator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-32
Using the Default Passcode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-32

Adjustments and Replacements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1

Adjustments - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1
PROCESSOR - DRUM Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-1
IMAGING AY - Alignment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-5
IMAGING AY - Start Index Delay, Start of Scan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-7
IMAGING AY - Page Start Delay, Start of Page - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-9
Replacements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-12
LEFT PANEL - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-12
RIGHT PANEL - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-13
BACK PANEL - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-14
TOP COVER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-15
FRONT PANEL - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-17
LOCAL PANEL AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-18
SWITCH, INTERLOCK - LEFT and RIGHT PANELS - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-19
SWITCH, INTERLOCK - TOP COVER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-21
SWITCH, SERVICE - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22
PROCESSOR AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-23
PROCESSOR DRUM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-27

2G0947 - 31JAN08 iii

 PROCESSOR COVER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-29
BELT, DRUM DRIVE - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-30
MOTOR, DRUM DRIVE (M8) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-31
FAN AY, PROCESSOR - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-32
FILM DIVERTER AY and FELT PAD AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-33
PROCESSOR GASKET - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-35
PROCESSOR ROLLERS - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-37
DENSITOMETER AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-38
TURNAROUND DRIVE SHAFT, DRIVE WHEEL and HUBS - - - - - - - - - - - - - - - - - - - - - - -3-41
TURNAROUND IDLER SHAFTS and ROLLERS - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-45
MOTOR, TURNAROUND ROLLER DRIVE (M9) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-47
FILM FEED AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-48
MOTOR, FEED ROLLER NIP OPEN/CLOSE (M1) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-53
MOTOR, NIP POSITION DRIVE (M2) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-54
FEED ROLLER NIP DRIVE BELT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-55
NIP ROLLER SET AY - UPPER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-57
NIP ROLLER SET AY - LOWER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-58
FILM SEPARATION FAN AY - UPPER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-60
FILM SEPARATION FAN AY - LOWER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-62
FILM SEPARATION FAN FILTER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-63
CAM AY, CASSETTE REGISTRATION - UPPER (M6U) - - - - - - - - - - - - - - - - - - - - - - - - - -3-64
CAM, AY CASSETTE REGISTRATION - LOWER (M6L) - - - - - - - - - - - - - - - - - - - - - - - - - -3-65
SENSOR, FILM SAVER DETECT - UPPER (S6U) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-66
SENSOR, FILM SAVER DETECT - LOWER (S6L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-70
SENSOR, FILM TRAY DETECT - UPPER (S5U) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-71
SENSOR, FILM TRAY DETECT - LOWER (S5L) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-73
VACUUM PUMP (M4) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-74
PICKUP AY - UPPER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-76
PICKUP AY - LOWER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-77
MOTOR, PICKUP DRIVE - UPPER (M3U) and LOWER (M3L) - - - - - - - - - - - - - - - - - - - - - -3-78
SUCTION CUP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-79
VALVE, SOLENOID - UPPER (M5U) and LOWER (M5L) - - - - - - - - - - - - - - - - - - - - - - - - - -3-80
SENSOR, PICKUP HOME - UPPER (S1U) and LOWER (S1L) - - - - - - - - - - - - - - - - - - - - - - -3-81
SENSOR, FILM CONTACT - UPPER (S2U) and LOWER (S2L) - - - - - - - - - - - - - - - - - - - - - -3-82
SENSOR, FILM SEPARATED - UPPER (S3U) and LOWER (S3L) - - - - - - - - - - - - - - - - - - - -3-83
IMAGING AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-84
SENSOR, START OF PAGE (SOP, S8) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-85
POWER SUPPLY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-87
HARD DRIVE - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-89
FILM PATH MICROCONTROLLER BOARD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-91
DRE MOTHERBOARD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-92

Preventive Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1

Necessary Materials - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1
PM Intervals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2
EM Call Checklist - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2
Performing the PM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-3
Resetting the PM Counts and Changing the Service History - - - - - - - - - - - - - - - - - - - - - - - - - -4-10
Completing the PM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4-12

iv 2G0947 - 31JAN08
Diagnostics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-1
Using the SERVICE SWITCH - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-1
LOCAL PANEL LEDs and Buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-2
LOCAL PANEL Icons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-3
DICOM Printer Status Messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-4
Machine Control System (MCS) Printer Status Messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-5
Film Supply Status Messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-6
Job Manager Status Messages - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-8
Condition Codes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-9
Subsystems in the 5800 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-9
Severity Levels - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-10
Condition Code: 01-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-11
Condition Code: 01-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-11
Condition Code: 01-002 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-12
Condition Code: 01-004 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-12
Condition Code: 01-005 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-13
Condition Code: 01-007 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-13
Condition Code: 01-008 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-14
Condition Code: 01-009 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-14
Condition Code: 01-010 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-15
Condition Code: 04-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-15
Condition Code: 04-100 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-16
Condition Code: 04-101 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-16
Condition Code: 04-110 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-17
Condition Code: 04-200 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-18
Condition Code: 04-201 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-18
Condition Code: 04-202 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-19
Condition Code: 04-300 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-19
Condition Code: 04-301 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-20
Condition Code: 04-302 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-20
Condition Code: 05-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-21
Condition Code: 05-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-21
Condition Code: 05-002 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-22
Condition Code: 05-003 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-22
Condition Code: 05-004 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-23
Condition Code: 05-005 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-23
Condition Code: 06-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-24
Condition Code: 06-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-24
Condition Code: 06-002 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-25
Condition Code: 06-101 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-26
Condition Code: 06-102 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-27
Condition Code: 06-103 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-27
Condition Code: 06-104 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-28
Condition Code: 06-105 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-28
Condition Code: 06-106 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-29
Condition Code: 06-200 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-29
Condition Code: 06-300 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-30
Condition Code: 06-400 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-30
Condition Code: 06-410 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-31
Condition Code: 06-411 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-32
Condition Code: 06-412 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-32
Condition Code: 06-420 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-33

2G0947 - 31JAN08 v
 Condition Code: 06-430 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-34
Condition Code: 06-440 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-35
Condition Code: 06-500 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-35
Condition Code: 06-501 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-36
Condition Code: 06-502 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-36
Condition Code: 06-503 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-37
Condition Code: 06-504 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-37
Condition Code: 06-505 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-38
Condition Code: 06-506 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-38
Condition Code: 06-600 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-39
Condition Code: 10-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-39
Condition Code: 10-003 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-40
Condition Code: 10-015 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-41
Condition Code: 10-910 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-42
Condition Code: 13-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-42
Condition Code: 14-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-43
Condition Code: 20-004 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-44
Condition Code: 20-154 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-45
Condition Code: 20-156 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-46
Condition Code: 20-209 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-47
Condition Code: 20-449 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-48
Condition Code: 20-550 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-48
Condition Code: 20-700 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-49
Condition Code: 20-701 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-49
Condition Code: 20-702 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-50
Condition Code: 20-703 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-50
Condition Code: 20-704 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-51
Condition Code: 20-705 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-51
Condition Code: 20-706 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-52
Condition Code: 20-913 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-52
Condition Code: 20-915 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-53
Condition Code: 20-919 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-54
Condition Code: 21-000 or 23-000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-55
Condition Code: 21-001 or 23-001 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-55
Condition Code: 21-002 or 23-002 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-56
Condition Code: 21-003 or 23-003 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-56
Condition Code: 21-004 or 23-004 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-57
Condition Code: 21-116 or 23-116 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-58
Condition Code: 21-117 or 23-117 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-60
Condition Code: 21-118 or 23-118 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-61
Condition Code: 21-119 or 23-119 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-63
Condition Code: 21-122 or 23-122 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-65
Condition Code: 21-125 or 23-125 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-67
Condition Code: 21-126 or 23-126 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-68
Condition Code: 21-127 or 23-127 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-69
Condition Code: 21-130 or 23-130 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-70
Condition Code: 21-131 or 23-131 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-71
Condition Code: 21-139 or 23-139 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-72
Condition Code: 21-145 or 23-145 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-73
Condition Code: 21-146 or 23-146 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-74
Condition Code: 21-624 or 23-624 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-75
Condition Code: 21-631 or 23-631 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-76

vi 2G0947 - 31JAN08
 Condition Code: 21-632 or 23-632 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-77
Condition Code: 25-922 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-78
Condition Code: 25-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-78
Condition Code: 25-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-79
Condition Code: 26-325 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-80
Condition Code: 26-326 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-81
Condition Code: 26-543 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-82
Condition Code: 26-544 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-83
Condition Code: 26-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-84
Condition Code: 26-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-84
Condition Code: 26-933 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-85
Condition Code: 26-934 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-85
Condition Code: 27-123 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-86
Condition Code: 27-601 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-86
Condition Code: 27-604 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-87
Condition Code: 27-607 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-87
Condition Code: 27-608 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-88
Condition Code: 27-609 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-88
Condition Code: 27-611 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-89
Condition Code: 27-613 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-89
Condition Code: 27-646 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-90
Condition Code: 27-650 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-90
Condition Code: 27-651 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-91
Condition Code: 27-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-92
Condition Code: 27-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-92
Condition Code: 28-154 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-93
Condition Code: 28-155 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-93
Condition Code: 28-501 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-94
Condition Code: 28-509 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-94
Condition Code: 28-510 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-95
Condition Code: 28-551 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-96
Condition Code: 28-554 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-96
Condition Code: 28-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-97
Condition Code: 28-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-97
Condition Code: 29-154 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-98
Condition Code: 29-924 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-99
Condition Code: 29-925 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-99
Condition Code: 29-926 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-100
Condition Code: 29-927 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-101
Condition Code: 29-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-102
Condition Code: 29-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-102
Condition Code: 29-945 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-103
Condition Code: 29-947 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-104
Condition Code: 36-931 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-104
Condition Code: 36-932 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-105
Condition Code: 36-935 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-105
Clearing Film Jams - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-106
FIlm Jam - Error Code 2x-116 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-107
Film Jam - Error Code 2x-126 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-109
Film Jam - Error Code 26-325 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-110
Film Jam - Error Codes 26-326 or 26-543 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-111
Film Jam - Error Code 26-544 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-113

2G0947 - 31JAN08 vii

 Functions of the MICRO BOARD LEDs and Test Points - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-114
FILM PATH MICROCONTROLLER (FPM) BOARD - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-114
PROCESSOR CONTROL BOARD (PCB) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-117
Densitometer Control Board (DCB) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-118
MOTORS and SENSORS - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-119
Using the Logs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-120
Types of Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-120
APPLICATION Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-120

Illustrated Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-1

MAIN AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-1
FILM FEED AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-9
FILM TRANSPORT AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-15
FILM TRANSPORT ROLLER SET AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-19
PICKUP AY - Upper (10 in.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-20
PICKUP VACUUM BAR AY - Upper (10 IN.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-22
PICKUP AY - Lower (14 in.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-23
PICKUP VACUUM BAR AY - Lower (14 IN.) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-25
IMAGING AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-26
PROCESSOR AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-27
PROCESSOR FRAME AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-29
PROCESSOR COVER AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-36
ELECTRONICS BRACKET AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-38
FRONT COVER AY - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-41
ACCESSORY KITS - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6-42

Functional Diagrams - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-1

Additional Service Procedures - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-1

Making a Configuration Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-1
Restoring the Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-2
Updating the THUMB DRIVE With a New Version of System Software - - - - - - - - - - - - - - - - - - - - 8-4
Upgrading the HARD DRIVE with a New Version of System Software - "Ghosting" - - - - - - - - - - - 8-5
Upgrading the FIRMWARE in the MICROCONTROLLERS - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-7

viii 2G0947 - 31JAN08

Section 1: Safety Information
Before doing the installation, read the Safety Manual for the Kodak
DryView 5800 LASER IMAGER, 2G0734. The following information
defines the safety and information icons used in this publication.

LASER WARNING:
This icon is used for conditions that could cause injury to a person,
or damage to equipment or software data.

CAUTION:
This icon is used for conditions that could cause damage to the
equipment.

ESD
Possible damage from electrostatic discharge.

Electrostatic discharge (ESD) is a primary source of:

• equipment failure
• equipment repairs
A person cannot detect an electrical charge of less than 3,500 V, but 30 V
can cause damage to components in the equipment.
Preventive Measures
• Check for an ESD WARNING LABEL before doing any procedure
with components that are ESD sensitive. All sensitive components
have graphic LABELS that frequently include instructions. Use all
label instructions.
• Wear a GROUNDING STRAP when you touch components that are
ESD sensitive. Check that the CLIP remains fastened to a ground that
has a clean surface with no paint.
• Repair components in an ESD-protection area or use a PORTABLE
GROUNDING MAT.
• When moving components that are ESD sensitive from area to area,
insert and transport the components in the special material made for
the transport of these components.

IMPORTANT:
This icon is used for important information.
Note: This icon is used for additional information.

2G0947 - 31JAN08 1-1

Section 2: Installation Instructions

Packing List

Part No. Description

2G0733 Getting Started with the Kodak DryView 5800 LASER IMAGER
2G0734 Safety Manual for the Kodak DryView 5800 LASER IMAGER
2G1249 CD - USER DOCUMENTATION for the Kodak DryView 5800 LASER IMAGER
SP2G0987 FILM TRAY AY - 10 x 8 in.
SP2G0986 FILM TRAY AY - 14 x 17 in.
SP74-0500-5710-3 NETWORK CABLE - RJ45, 2.13 m (7.0 ft.)
SP7E9349 POWER CORD - North America
SP7F3990 POWER CORD - China
SP7F6848 POWER CORD - Europe
SP2G0985 CHARCOAL FILTER

Necessary Materials

Part No. Description

------ SERVICE LAPTOP with Microsoft Windows 98 OPERATING SYSTEM or higher, and
Microsoft INTERNET EXPLORER 5.5
------ SECURE LINK CLIENT SOFTWARE version 2.3 or higher
------ Service WebLink Client Software Version 3.1.0.5 or higher
TL5568 CROSSOVER CABLE
TL5574 TEMPERATURE METER and PROBE
SP7F3477 BLOCK for PROBE, KIT
------ SIDE CUTTERS
------ STRAIGHT SLOT SCREWDRIVER
------ Torx DRIVER (T20)
------ Hex WRENCH (6 mm)
------ SCISSORS

2G0947 - 31JAN08 2-1

Installation Instructions

Connecting the LAPTOP COMPUTER to the IMAGER

TOP COVER

2 Captive
THUMB
SCREWS

RIGHT PANEL

1. Open the TOP COVER.

2. Loosen the 2 Captive THUMB SCREWS.
3. Remove the RIGHT PANEL.

Service port

4. Connect one end of the CROSSOVER CABLE to the LAPTOP

COMPUTER and the other end to the service port on the IMAGER.

2-2 2G0947 - 31JAN08

 Installation Instructions

Energizing the IMAGER

RISK OF ELECTRIC SHOCK:
Dangerous voltage present.

1. Check that the AC POWER CORD is connected into the back of the
IMAGER and into the wall OUTLET.

CAUTION:
Double Pole/Neutral Fusing.

2. Press the POWER SWITCH on the IMAGER to the ON position.

De-energizing the IMAGER

CAUTION:
Double Pole/Neutral Fusing.

1. Press the POWER SWITCH on the IMAGER to the OFF position.

RISK OF ELECTRIC SHOCK:

Dangerous voltage present.

2. Disconnect the AC POWER CORD from the wall OUTLET.

2G0947 - 31JAN08 2-3

Installation Instructions

Logging Onto the SERVICE TOOL

IMPORTANT:

• You must have the SECURE LINK CLIENT SOFTWARE, Version 2.3
or higher and the Service WebLink Client Software, Version 3.1.0.5 or
higher installed and configured on your LAPTOP COMPUTER. Both of
these are located on the Intranet at:
http://know.us.kodak.com/audience_fe001/stage/global/en/Health-Medica
l/Service_Systems/index.shtml
• You will not be able to log on until 3 or 4 minutes after you have
energized the IMAGER.

1. Connect the LAPTOP COMPUTER to the IMAGER (see “Connecting

the LAPTOP COMPUTER to the IMAGER” on page 2-2).
2. Energize the LAPTOP COMPUTER.
3. Select Start>Programs>Kodak>SecureLink.
4. Type your password.
5. Click [OK].
6. Type the IP address of the Service Port: 192.168.000.1
7. Check that the Port is set to: 443
8. Click [Connect].
9. Select Start>Programs>Kodak>Service WebLink.
The main menu of the SERVICE TOOL displays.

Logging Off the SERVICE TOOL

1. In the right corner of the SERVICE TOOL, click [Log Off].
2. At the Kodak Service WebLink screen, click [Log Off].
3. Close the WebLink Client Software.
4. At the Secure Link screen:
• click [Disconnect]
• close the screen
5. Disconnect the LAPTOP COMPUTER from the IMAGER.
6. If you are finished with the SERVICE TOOL, install the RIGHT PANEL.

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 Installation Instructions

Doing the Mechanical Setup

Completing the Uncrating
1. Locate and remove the box that has the DOCUMENTATION and
CABLES.
2. Remove the other boxes that have the 2 FILM TRAYS and FILTERS.
3. Remove the SIDE PANELS from the CRATE.

FOIL BAG

4. With SCISSORS, cut the FOIL BAG all around the BASE of the
IMAGER.
5. Remove the FOIL BAG.

2 BOLTS and
2 WASHERS
BRACKET

6. Use the Hex WRENCH to remove:

• 2 BOLTS
• 2 WASHERS

2G0947 - 31JAN08 2-5

Installation Instructions

7. Lift the BRACKET up and remove it.

8. Do Step 6 and Step 7 for the other BRACKETS.

CAUTION:
The Imager is 70 kg (155 lbs).

Lift point front Lift point back

9. Using safe "lifting techniques", lift the IMAGER from the shipping pallet
at the locations shown above.

Checking the Accessories

Check that the following items are included with the CRATE:
1. A box with electrical accessories:
• 3 POWER CORDS
• 1 NETWORK CABLE
2. 3 boxes with CHARCOAL FILTERS.
3. A box with a 10 in. FILM TRAY.
4. A box with a 14 in. FILM TRAY.

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 Installation Instructions

Moving the IMAGER

1. Move the IMAGER and accessories to the installation area.
2. Position the IMAGER to allow a space of at least 1 m (39 in.) at the back
of the IMAGER for installation of the POWER CORD and NETWORK
CABLE.

Removing the SHIPPING RESTRAINTS and Packing Material

TOP COVER

LEFT PANEL

2 Captive
THUMB
SCREWS

1. Open the TOP COVER.

2. Loosen 2 Captive THUMB SCREWS.
3. Remove the LEFT PANEL.

2G0947 - 31JAN08 2-7

Installation Instructions

TOP COVER

2 Captive
THUMB
SCREWS

RIGHT PANEL

4. Loosen 2 Captive THUMB SCREWS.

5. Remove the RIGHT PANEL.
6. Close the TOP COVER.

10 SCREWS

BACK PANEL

1. At the back of the IMAGER, remove:

• 10 SCREWS
• BACK PANEL

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 Installation Instructions

Installed for shipping

SHIPPING
WASHER BAR

Installed for storing

OPTICS AY

2. Remove the 2 SHIPPING WASHERS from the back of the OPTICS AY.
3. Store the SHIPPING WASHERS by "pushing" the WASHERS onto the
PINS below the BAR.
4. Install:
• BACK PANEL
• 10 SCREWS
• LEFT PANEL

TOP COVER Installed for shipping

SHIPPING
WASHER

Installed for storing

FRONT PANEL

5. Open the TOP COVER.

6. Pull the FRONT PANEL forward.
7. Remove the front SHIPPING WASHER and store it.

2G0947 - 31JAN08 2-9

Installation Instructions

TOP COVER

CHARCOAL
FILTER

FRONT PANEL

8. Install the CHARCOAL FILTER.

9. Close:
• FRONT PANEL
• TOP COVER
10. Open the package of electrical accessories.

IMPORTANT:
The 5800 IMAGER will automatically detect the AC power line voltage and
will automatically configure itself for the applied voltage.

11. Select a POWER CORD.

• Part number 7E9349 - for North American installations
• Part number 7F6848 - for European installations
• Part number 7F3990 - for Chinese installations
Check that the POWER CORD you select matches the AC power
OUTLETS at the site.
If the IMAGER is located outside the areas above, you can use one of
these POWER CORDS if the PLUG matches the power OUTLETS in the
building. If the customer cannot use any of the POWER CORDS
provided, the customer must obtain a "suitable" POWER CORD locally.
The customer must use an agency-approved POWER CORD with a
PLUG type "suitable" for the customer’s building.

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 Installation Instructions

One of the following single-phase, 15 A power sources, with grounding, must

be provided within 2.5 m (8 ft) of the Imager.
• 120 V AC +6% to -10%, 60 Hz ±3Hz
• 240 V AC ±10%, 50 Hz ±3Hz
• 250 V AC ±10%, 50/60 Hz ±3Hz
The wire must be insulation-rated for 600 V. A dedicated line is recommended.

NETWORK AC POWER
CONNECTOR CONNECTOR

12. Connect:
• the POWER CORD, to the AC power CONNECTOR on the
IMAGER.
• the POWER CORD to the building AC power OUTLET.
• one end of the NETWORK CABLE to the IMAGER.
• the other end of the NETWORK CABLE to the customer’s network.

2G0947 - 31JAN08 2-11

Installation Instructions

POWER SWITCH

13. Energize the IMAGER by pressing the POWER SWITCH to the ON

position.
Wait for the "startup" to complete.

14. Install the 2 FILM TRAYS.

NOTE: Do not install film or the FILM SAVERS at this time.
15. Continue with “Doing the Configuration”.

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 Installation Instructions

Doing the Configuration

IMPORTANT:
You must restart the IMAGER from the SERVICE TOOL in order to
permanently save configuration information.

Setting the Language

IMPORTANT:
The language is set by the customer in the WEB PORTAL.

Checking the Values for the DICOM Source Communications

1. Connect the LAPTOP COMPUTER to the IMAGER.
2. Select Configuration>DICOM SCP>Communications.

3. Check:
• "Port Number" is 5040
• "Association Limit" is 12
4. Are the values correct?

Yes No

Continue with “Setting the a. Click [Modify].

IMAGER to be a Destination”. b. Type the correct values.
c. Click [Save].
d. Continue with “Setting the
IMAGER to be a Destination”.

2G0947 - 31JAN08 2-13

Installation Instructions

Setting the IMAGER to be a Destination

1. Select Configuration>DICOM SCP>Destination.

IMPORTANT:
The AE Title, is the name by which the modalities will recognize the IMAGER.

2. Check with the customer to determine the AE Title to be used.

3. Click [Modify].
4. Type the selected AE Title in the window.
5. Select the "Media" tab.

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 Installation Instructions

6. In the Available field, select the check box next to the Media Type to be
used.
NOTE: Under normal operations, all media types should be allowed.
7. Select the "Page and Image Options" tab.
NOTE: Do not disable any of the "Page Formatting" settings of the IMAGER
except if instructed by the customer.
8. Click [Save].
9. Continue with “Setting the System Clock”.

2G0947 - 31JAN08 2-15

Installation Instructions

Setting the System Clock

1. Select Configuration>System>Clock.

IMPORTANT:
The System Clock is set in the FACTORY. At installation, the Time Zone has to
be reset if the IMAGER is installed in some other Time Zone. When you reset
the Time Zone value, the Time and Date should display correctly.

2. Will the clock be set manually or does the customer use a time SERVER
for synchronization?

Manually Synchronization

Do Step 3- Step 15. a. Obtain the IP address of the

SERVER from the customer.
b. Do Step 16- Step 23.

3. To correct the Time Zone value:

a. Click [Modify].
b. If the "Enable time synchronization" check box is selected, de-select
it.
c. Select the correct Time Zone from the drop-down menu.
d. Click [Save].

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 Installation Instructions

4. Is the Time value correct?

Yes No

Continue with Step 5. a. Click [Modify].

b. Select a field and use the "arrows" to
increase or decrease the time.
c. Click [Save].
d. Continue with Step 5.

5. Is the Date correct:

Yes No

Advance to Step 13. Continue with Step 6.

6. Select System Information>User Information.

7. Call the TSC to gain a temporary Level 5 access.
8. Click [Modify].
9. In the "Authorization Key:" field, type the key from the TSC.
10. Click [Save].
Note: You will have Level 5 access for 24 hours.
11. Return to the Clock Configuration screen.
12. Set the correct date.
13. If daylight savings time applies in the area of installation, select the
Automatically adjust clock for daylight savings time check box.
14. Click [Save].
15. Advance to “Setting the Host Name and the IP Address”.

2G0947 - 31JAN08 2-17

Installation Instructions

16. Click [Modify].

17. Select the "Enable time synchronization" check box.
18. In the IP Address field, type the address of the time SERVER to be used
for synchronization.
19. Select the synchronization period (how often the clock is synchronized)
from the drop-down menu.
20. Select the correct Time Zone from the drop-down menu.
21. If daylight savings time applies in the area of installation, select the
Automatically adjust clock for daylight savings time check box.
22. Click [Save].
23. Continue with “Setting the Host Name and the IP Address”.

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 Installation Instructions

Setting the Host Name and the IP Address

1. Obtain from the customer the Host Name, IP Address, Subnet, and
Gateway for the LASER IMAGER.
2. Select Configuration>System>Network.

3. Click [Modify].

IMPORTANT:
The Host Name is the network name for this IMAGER. It can be a maximum of
14 characters and a minimum of one. The first character must be a letter. Other
characters can be a letter, a number, or a -.

4. Type:
• Host Name
• IP Address
• Subnet Mask
• Default Gateway
5. Click [Save].
6. Continue with “Setting up Service Tracking”.

2G0947 - 31JAN08 2-19

Installation Instructions

Setting up Service Tracking

1. Select System Information>Identification.

2. Click [Modify].

IMPORTANT:
The values for Serial Number, K-Number, Windows OS ID, and Service Code
are set at the FACTORY.
• Model Name - set at the FACTORY, and can not be changed.
• Serial Number - set at the FACTORY and can only be changed with a
Level 5 access if not correct.
• K-Number - can be changed if not correct.
• Service Phone Number - should be filled in, and can be changed if not
correct.
• Windows OS ID - set at the FACTORY, do not change.
• Service Code - set at the FACTORY, and can not be changed.
3. Type or select from the drop-down menu the correct information for the
following fields:
• Country Code
• Region
• Hospital Name
• Department Name
• Device Location
Note: If the K-Number or Service Phone Number are not correct, type in the
correct information before continuing with Step 4.
4. Click [Save].

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 Installation Instructions

5. Select Utilities>Session>Restart.
6. Click [Restart].
Wait for the IMAGER to restart.
7. Continue with “Loading Customer Film”.

Loading Customer Film

1. Load customer film into the FILM SUPPLY.
2. Install the FILM SUPPLY.
3. Continue with “Checking the Installed Hardware and Film Type”.

Checking the Installed Hardware and Film Type

1. Select Configuration>Hardware>Installed Hardware.

2. Under Film Options, for Clear, Blue, Blue Plus, and CE Mark, select YES
or NO from the drop-down menu.
3. Click [Save].
4. Continue with “Doing the SCP Services Configuration”.

2G0947 - 31JAN08 2-21

Installation Instructions

Doing the SCP Services Configuration

1. Have each SCU send an image to make a connection with the IMAGER.
2. Select Configuration>DICOM SCP>SCP Configuration.
3. When the SCP Configuration screen appears, select the "SCP Config
AutoSetup" tab.

Note:
• The information in the SCU field includes, in order: IP Address and AE
Title of the SCU that will send the image, and AE Title of the destination.
• The parameter values on the screen apply to the modality identified in the
SCU field.
4. At the top of the screen, use the drop-down menu to select an SCU.
5. Is the information for the selected SCU correct?
Yes No
Do Step 4 and Step 5 for each SCU in a. Click Modify.
the list. b. From the drop-down menus select
the correct information.
c. Click Save.
d. Do Step 4 and Step 5 for each SCU
in the list.
6. After the configuration of all SCUs is completed, continue with
“Checking Image Quality”.

2-22 2G0947 - 31JAN08

 Installation Instructions

Checking Image Quality

1. Ask the customer to send images from the modalities to the IMAGER.
2. Check for image skew. If necessary, adjust the IMAGING AY (see
Adjustments And Replacements, “IMAGING AY - Alignment” on
page 3-5).
3. Is the image quality acceptable to the customer?
Yes No
Advance to “Editing the Service Continue with Step 4.
History Log”.

4. Select the "Image Optimization tab".

5. At the top of the screen, use the drop-down menu to select an SCU.
Note:
• The information in the SCU field includes, in order: IP Address and AE
Title of the SCU that will send the image, and AE Title of the destination.
• The parameter values on the screen apply to the MODALITY identified
in the SCU field.
• You will have to do Image Optimization and Other Options for each SCU
in the drop-down list.
6. Do the following to determine if a change to a parameter is necessary.
a. Check the DICOM Log to determine what parameter values the SCU
sends down with the image. The parameter values on the screen must
match the SCU values.

2G0947 - 31JAN08 2-23

Installation Instructions

b. If the SCU does not indicate a Transfer Function Table (TFT) set, use
TFTShop to select the correct TFT SET for this type of SCU. For
additional help when selecting the correct TFT SET, see the
following documents:
• Tables Specification for TFT Sets, 8F5224
• MetalutsB
TFTShop and the 2 documents above are located on the intranet at:
http://know.us.kodak.com/audience_fe001/stage/global/en/Health-Me
dical/Digital_Output/index.shtml#Tools.
c. Check the quality of an image sent down from the SCU.
d. If necessary, change the parameters.
7. Click [Modify].
8. To change a parameter, select the new parameter from the drop-down list.
9. Select the "Film and Image Options" tab.

10. Select or type the parameters.

Note:
• The value selected will be the default for this SCU.
• The field to the right of the parameter value is an indication of whether
the parameter value sent from the SCU will be "overridden". If you select
"Always Apply", the parameter on the screen will "override" the
parameter the SCU sends. If you select NO, the SCU parameter will
apply. Normally, you should select NO to allow the SCU to "override"
the default selected.
11. Select the "Other Options" tab.

2-24 2G0947 - 31JAN08

 Installation Instructions

12. Select the parameters.

Note:
• The value selected will be the default for this SCU.
• The field to the right of the parameter value is an indication of whether
the parameter value sent from the SCU will be "overridden". If you select
"Always Apply", the parameter on the screen will "override" the
parameter the SCU sends. If you select NO, the SCU parameter will
apply. Normally, you should select NO to allow the SCU to "override"
the default selected.
13. After setting the parameters for this SCU, do the same procedures for
each SCU identified in the SCU connection window.
14. Click [Save].
15. After the configuration of all SCUs is completed, continue with “Editing
the Service History Log”.

2G0947 - 31JAN08 2-25

Installation Instructions

Editing the Service History Log

1. Select System Information>Service History.

2. Click [Modify].
Note: The following fields on the screen are filled in automatically: DateTime,
Service Code, and your UserID and UserName for "Secure Tunnel".
3. Type data about the installation in the other fields.
4. Click [Save].
5. Continue with “Configuring the CARESTREAM REMOTE
MANAGEMENT SERVICES”.

2-26 2G0947 - 31JAN08

 Installation Instructions

Configuring the CARESTREAM REMOTE MANAGEMENT SERVICES

1. Will the CARESTREAM REMOTE MANAGEMENT SERVICES be
enabled on the IMAGER?

Yes No

Continue with Step 2. Advance to Step 18.

2. Select Configuration>System>Remote Management.

3. Select the "Identification" tab.

4. Are all fields filled in correctly?.

Yes No

Continue with Step 5. a. Return to “Setting up Service

Tracking”.
b. Make corrections as necessary
and save the screen.
c. Return to this screen.
d. Check that all fields are
correct.
e. Continue with Step 5.

5. Select the "Network Settings" tab.

2G0947 - 31JAN08 2-27

Installation Instructions

6. Does the customer use a proxy SERVER?

Yes No

a. Click [Modify]. a. Check that the Proxy Type

b. Select the Proxy Type from field is none.
the drop-down menu. b. Continue with Step 7.
c. Type the information for:
Proxy Address
Proxy Port Number
Proxy Username
Proxy Password
Proxy Domain
d. Check that the Enterprise
Server Location field is
Production.
e. Continue with Step 7.

7. Click [Save].
8. Select the "Asset Names" tab.

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 Installation Instructions

9. Do all of the "Asset Names" begin with the correct K-Number and
Country Code?

Yes No

Continue with Step 10. a. Return to “Setting up Service

Tracking”.
b. Check all entries and save the
screen.
c. Return to this screen.
d. Check that all fields are
correct.
e. Continue with Step 10.

10. Select the "Status" tab.

2G0947 - 31JAN08 2-29

Installation Instructions

11. Click [Modify].

12. In the "Remote Services Activation" block, select "Remote Monitoring
and Remote Access" from the drop-down menu.
13. Click:
• [Save]
• [Start]
Note: The 2 fields in the Status block will change when the IMAGER is
"registered" with the STATUS LINK SERVER.
14. Select the "Identification" tab.
15. Click:
• [Modify]
• [Download Group List]
16. In the Group Name field, use the drop-down menu to select the group to
which this IMAGER will belong.
17. Click [Save].
18. Select Utilities>Session>Restart.
19. Click [Restart].
Wait for the IMAGER to restart.
20. Continue with “Backing Up the System Configuration”.

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 Installation Instructions

Backing Up the System Configuration

1. Select Utilities>Backup/Restore.

2. To make a backup of the configuration parameters to the DRE HARD

DRIVE, click [Backup].
3. To download the backup data to your LAPTOP COMPUTER, do:
a. Click [Download Backup].
b. Select a folder name to place the file in.
c. Click [Save] to place the backup file in the selected folder.
4. Log off from the SERVICE TOOL (see “Logging Off the SERVICE
TOOL” on page 2-4).
5. Continue with “Instructing the Operator”.

2G0947 - 31JAN08 2-31

Installation Instructions

Instructing the Operator

1. Instruct the operator about changing the CHARCOAL FILTER.
2. Instruct the operator to read the Safety Manual, 2G0734 and User Guide,
2G0733, for the Kodak DryView 5800 LASER IMAGER.

Using the Default Passcode

All IMAGERS from the FACTORY are set for the following default Passcodes:
• For level 2 users:
– User ID: KeyOperator
– Password: DV5800
• For level 3 users:
– User ID: LocalService
– Password: DV5800
Note: The first time the customer logs in, they may be asked to change the
password.

2-32 2G0947 - 31JAN08

Section 3: Adjustments and Replacements

Adjustments
PROCESSOR - DRUM Temperature
Adjustment Specification
Purpose: To set the correct temperature for the DRUM.

Setting Temperature: This procedure is required after replacing the PROCESSOR AY,
PROCESSOR DRUM, or the DRE BOARD, or if you expect that DRUM
temperatures are causing image quality problems.

Specification: The temperature at the PROCESSOR DRUM must be between 123.8° -

124.2° C (254.84° - 256.56° F).

Special Tools: • TEMPERATURE METER with PROBE TL5574

• BLOCK for PROBE, KIT SP7F3477
• LAPTOP COMPUTER with Microsoft INTERNET EXPLORER 5.5
• SERVICE TOOL
• CROSSOVER CABLE TL5576
Note:
• A TEMPERATURE METER and PROBE with a BAR TYPE
ELEMENT must be used for this procedure. PROBES with
CIRCULAR TYPE ELEMENTS will not provide correct
readings. The TEMPERATURE METER and PROBE must be
calibrated together at least once per year. If the PROBE breaks, a
new PROBE and the existing METER must be calibrated again.
• The TEMPERATURE METER must be at room temperature
during this procedure. If the METER has been in a hot or cold
vehicle, allow it to adjust to room temperature before using.

Prerequisites None

To Check 1. Energize the IMAGER and allow it to warm to operating

temperature.

2G0947 - 31JAN08 3-1

Adjustments and Replacements

BLOCK

203.2 mm (8.00 in.)

PROBE SENSOR
PROBE

F C

METER

2. Prepare the METER:

a. Install the BLOCK on the PROBE 203.2 mm (8.00 in.) from the
PROBE SENSOR.
b. Clean the PROBE with ALCOHOL WIPES.
c. Set the METER to display in ° C.

3. Remove the “BACK PANEL”.

3-2 2G0947 - 31JAN08

 Adjustments and Replacements

PROCESSOR AY

DRUM

SLOT

PROBE

4. Insert the PROBE into the slot on the right back of the PROCESSOR AY
and let the rotation of the PROCESSOR DRUM pull the PROBE until the
BLOCK reaches the slot.
5. Allow the temperature reading on the METER to stabilize. This requires
approximately 90 seconds.
6. Check that the temperature at the PROCESSOR DRUM is between
123.5° - 124.5° C (254.3° - 256° F).
7. Pull back slightly, 1 - 2 cm (0.4 - 0.8 in.), on the BLOCK to confirm that
the highest temperature is being read.

2G0947 - 31JAN08 3-3

Adjustments and Replacements

To Adjust
1. Log on to the SERVICE TOOL (see Installation Instructions, “Logging
Onto the SERVICE TOOL” on page 2-4).
2. Select Configuration>Hardware>Processor Configuration.

3. In the "Temperature" field, enter the temperature measured by the

METER.
Note: The "Offset" field indicates the offset value between the Set Point field
and the Temperature field.
4. Click [Modify].
5. Allow approximately 10 minutes for the temperature of the PROCESSOR
DRUM to become stable.
6. Use the METER to check the temperature of the PROCESSOR DRUM
again. The temperature must be 123.5 - 124.5° C (254.3° - 256° F).
7. When the temperature is between 123.5 - 124.5° C (254.3° - 256° F),
close the "Processor Configuration" window.
8. Log off of the SERVICE TOOL (see Installation Instructions, “Logging
Off the SERVICE TOOL” on page 2-4).

3-4 2G0947 - 31JAN08

 Adjustments and Replacements

IMAGING AY - Alignment
Adjustment Specification
Purpose: To align the image on the film.

Specification: The image is aligned.

Special Tools: None

Prerequisites Remove the “BACK PANEL”.

To Check 1. Make a test print.

2. Check that the image is not skewed on the film.

To Adjust

IMAGING AY

SPRING AY

ALIGNMENT PIN
ALIGNMENT PIN (up position)
(down position)

1. Loosen the ALIGNMENT PINS using a 1.5 mm Allen WRENCH.

2. Push the ALIGNMENT PINS into the up position.
3. Tighten the ALIGNMENT PINS using a 1.5 mm Allen WRENCH.
4. Turn the 2 SPRING AYs until the IMAGING AY is just touching the
ALIGNMENT PINS.
5. Loosen the ALIGNMENT PINS.

2G0947 - 31JAN08 3-5

Adjustments and Replacements

6. Push the ALIGNMENT PINS into the down position.

7. Make a test print.
If the image is skewed, repeat the adjustment procedure until the skew is
eliminated.

3-6 2G0947 - 31JAN08

 Adjustments and Replacements

IMAGING AY - Start Index Delay, Start of Scan

Adjustment Specification
Purpose: To adjust Start of Scan timing to center an image left to right on the film.

Specification: Borders on the left and right of the image should be equal.

Special Tools: • LAPTOP COMPUTER with Microsoft INTERNET EXPLORER V 5.5

or higher
• SERVICE TOOL
• CROSSOVER CABLE TL5568

Prerequisites None

To Check 1. Log on to the SERVICE TOOL (see Installation Instructions, “Logging

Onto the SERVICE TOOL” on page 2-4).

2. From the Service menu, select Diagnostics>DRE>Advanced Test Print.

3. In the Test Profile field, use the drop-down menu to select "Smpte8Bit".
4. Click [Run].
5. Check the left and right borders, they should be equal.

2G0947 - 31JAN08 3-7

Adjustments and Replacements

To Adjust

1. Select Configuration>Hardware>Optics.
2. Observe the number displayed in the "Index Delay" window.
NOTE: There are 2 Index Delay adjustments depending on the width of the
film:
• When viewing the film on a LIGHT BOX, the notch on the film must
be in the upper right.
• If the left border, as viewed on a LIGHT BOX, is too narrow, the
number must be decreased.
• If the left border, as viewed on a LIGHT BOX, is too wide, the
number must be increased.
3. To:

Decrease the left border on the test print, do: Increase the left border on the test print, do:
a. Click [Modify] and increase the number in the a. Click [Modify] and decrease the number in the
"Index Delay" window by 50. This will decrease the "Index Delay" window by 50. This will increase the
left border by 2 mm (0.08 in.). left border by 2 mm (0.08 in.).
b. Click [Save]. b. Click [Save].
c. Make another Test Print and check the index delay c. Make another Test Print and check the index delay
area again. area again.
d. Do Step a through Step c until the left border d. Do Step a through Step c until the left border
matches the right border. matches the right border.

3-8 2G0947 - 31JAN08

 Adjustments and Replacements

IMAGING AY - Page Start Delay, Start of Page

Adjustment Specification
Purpose: To adjust Start of Page timing to obtain a 2 mm (0.08 in.) half-tone density
border at the leading edge of the film.

Specification: A 2 mm (0.08 in.) half-tone border only is visible at the leading edge of the film.

Special Tools: • LAPTOP COMPUTER with Microsoft INTERNET EXPLORER V 5.5

or higher
• SERVICE TOOL
• CROSSOVER CABLE, TL5568

Prerequisites None

To Check 1. Log on to the SERVICE TOOL (see Installation Instructions, “Logging

Onto the SERVICE TOOL” on page 2-4).

2. From the Service menu, select Diagnostics>DRE>Advanced Test Print.

3. In the Test Profile field, use the drop-down menu to select "Smpte8Bit".
4. Click [Run].

IMPORTANT:
There should not be any printing above the "virtual notch".

2G0947 - 31JAN08 3-9

Adjustments and Replacements

Printing above
Virtual notch half-tone border Virtual notch

Correct Incorrect

2 mm (0.08 in.) half-tone density border

5. Check for a 2 mm (0.08 in.) half-tone density at the leading edge of the
film with no transparent area appearing.

To Adjust

1. Select Configuration>Hardware>Optics.
2. Observe the number displayed in the "Page Start Delay" window.
NOTE:
• When viewing the film on a LIGHT BOX, the notch on the film must
be in the upper right.
• If the half-tone density, as viewed on a LIGHT BOX, is too narrow,
the number must be increased.
• If the half-tone density, as viewed on a LIGHT BOX, is too wide, the
number must be decreased.

3-10 2G0947 - 31JAN08

 Adjustments and Replacements

3. To:

Decrease the top border on the test print, do: Increase the top border on the test print, do:
a. Click [Modify] and decrease the number in the a. Click [Modify] and increase the number in the "Page
"Page Start Delay" window by 13. This will Start Delay" window by 13. This will increase the
decrease the top border by 1 mm (0.04 in.). top border by 1 mm (0.04 in.).
b. Click [Save]. b. Click [Save].
c. Make another Test Print and check the "Page Start c. Make another Test Print and check the "Page Start
Delay" delay area again. Delay" delay area again.
d. Do Step a through Step c until the top border d. Do Step a through Step c until the left border
matches the bottom border. matches the right border.

2G0947 - 31JAN08 3-11

Adjustments and Replacements

Replacements
LEFT PANEL
Prerequisites: None.

To Remove: 1. De-energize the IMAGER (see Installation Instructions, “De-energizing

the IMAGER” on page 2-3).

TOP COVER

LEFT PANEL

2 Captive
THUMB
SCREWS

2. Open the TOP COVER.

3. Loosen the 2 Captive THUMB SCREWS.
4. Tip the LEFT PANEL out and lift it from the IMAGER.

To Install: 1. Reverse the steps in the removal procedure.

3-12 2G0947 - 31JAN08

 Adjustments and Replacements

RIGHT PANEL
Prerequisites: None.

To Remove: 1. De-energize the IMAGER (see Installation Instructions, “De-energizing

the IMAGER” on page 2-3).

TOP COVER

2 Captive
THUMB
SCREWS

RIGHT PANEL

2. Open the TOP COVER.

3. Loosen the 2 Captive THUMB SCREWS.
4. Tip the RIGHT PANEL out and lift it from the IMAGER.

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-13

Adjustments and Replacements

BACK PANEL
Prerequisites: Remove:
• “LEFT PANEL”
• “RIGHT PANEL”

To Remove: 1. Disconnect:
• NETWORK CABLE
• POWER CORD

POWER CORD

NETWORK CABLE

10 SCREWS

BACK PANEL

2. Remove 10 SCREWS.
3. Lift the BACK PANEL from the IMAGER.

To Install:
IMPORTANT:
When replacing the BACK PANEL you must install an "Agency Statements"
LABEL, P/N 2G0581, on the outside of the BACK PANEL.

1. Reverse the steps in the removal procedure.

3-14 2G0947 - 31JAN08

 Adjustments and Replacements

TOP COVER
Prerequisites: Remove the “BACK PANEL”.

To Remove:

TOP COVER

SUPPORT ARM

SCREW

NUT

1. Open the TOP COVER.

2. Lock the SUPPORT ARM.
3. Remove:
• NUT
• SCREW
4. Close the TOP COVER.

2G0947 - 31JAN08 3-15

Adjustments and Replacements

2 SCREWS

5. At the back of the IMAGER remove 2 SCREWS.

6. Shift the TOP COVER 1.27 cm (0.5 in.) to the left and lift from the
IMAGER.

To Install: 1. Reverse the steps in the removal procedure.

3-16 2G0947 - 31JAN08

 Adjustments and Replacements

FRONT PANEL
Prerequisites: Remove the FILM TRAYS.

To Remove: 1. De-energize the IMAGER (see Installation Instructions, “De-energizing

the IMAGER” on page 2-3).

2 SCREWS

TOP COVER

2 LANYARDS

FRONT PANEL
LOCAL PANEL
CONNECTOR

2. Open:
• TOP COVER
• FRONT PANEL
3. Disconnect the LOCAL PANEL CONNECTOR.
4. Remove 2 SCREWS from the FRONT PANEL holding the 2
LANYARDS.
5. Tip the FRONT PANEL out and lift it from the IMAGER.

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-17

Adjustments and Replacements

LOCAL PANEL AY
Prerequisites: Remove the “FRONT PANEL”.

To Remove:

LIGHT SHIELD
6 SCREWS

FRONT PANEL

ELECTRONICS BOARD

CONTROL PANEL

CONNECTOR

1. Disconnect the CONNECTOR.

2. Remove 6 SCREWS holding the CONTROL PANEL, ELECTRONICS
BOARD and LIGHT SHIELD to the FRONT PANEL.
3. Cut the TIE WRAPS.

To Install:
IMPORTANT:
To prevent damage to CABLES, install new TIE WRAPS in place of those that
were cut.

1. Reverse the steps in the removal procedure.

3-18 2G0947 - 31JAN08

 Adjustments and Replacements

SWITCH, INTERLOCK - LEFT and RIGHT PANELS

Prerequisites: None.

To Remove: 1. De-energize the IMAGER (see INSTALLATION INSTRUCTIONS,

“De-energizing the IMAGER” on page 2-3).

IMPORTANT:
This procedure is used for both LEFT and RIGHT PANEL INTERLOCK
SWITCHES.

2 SCREWS
2 BUMPERS
TOP COVER

LIGHT SHIELD

FRONT PANEL

2. Open:
• TOP COVER.
• FRONT PANEL
3. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD

2G0947 - 31JAN08 3-19

Adjustments and Replacements

CONNECTOR

INTERLOCK
SWITCH

HOUSING

4. Disconnect the CONNECTOR.

5. Remove:
• 2 SCREWS
• HOUSING
• INTERLOCK SWITCH

To Install: 1. Reverse the steps in the removal procedure.

3-20 2G0947 - 31JAN08

 Adjustments and Replacements

SWITCH, INTERLOCK - TOP COVER

Prerequisites: Remove the “RIGHT PANEL”.

To Remove:

TOP COVER

INTERLOCK SWITCH

CONNECTOR

SWITCH COVER

2 SCREWS

1. Remove:
• 2 SCREWS
• SWITCH COVER
• INTERLOCK SWITCH
2. Disconnect the CONNECTOR.

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-21

Adjustments and Replacements

SWITCH, SERVICE
Prerequisites: None.

To Remove:

SCREW (SERVICE
SWITCH Activator)

4 CONNECTORS

SERVICE SWITCH

2 SCREWS

1. Open:
• TOP COVER
• FRONT PANEL
2. Remove:
• 2 SCREWS
• SERVICE SWITCH
3. Disconnect the 4 CONNECTORS.

To Install: 1. Reverse the steps in the removal procedure.

3-22 2G0947 - 31JAN08

 Adjustments and Replacements

PROCESSOR AY
Prerequisites: Remove:
• “BACK PANEL”
• “FRONT PANEL”
• “TOP COVER”
• “PROCESSOR DRUM”
• “PROCESSOR COVER”

To Remove:

2 SCREWS

RIGID DUCT

1. From the right side of the IMAGER, remove:

• 2 SCREWS
• RIGID DUCT

2G0947 - 31JAN08 3-23

Adjustments and Replacements

2 SCREWS

2 BUMPERS

LIGHT SHIELD

2. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD

3-24 2G0947 - 31JAN08

 Adjustments and Replacements

5 SCREWS

3. Disconnect the 6 CONNECTORS from the PROCESSOR AY.

4. Cut the TIE WRAPS.
5. Remove 5 SCREWS.

CAUTION:
Hot Surface
When the IMAGER is initially de-energized, the PROCESSOR
DRUM and ROLLERS are hot. Take care when removing the DRUM.

2G0947 - 31JAN08 3-25

Adjustments and Replacements

STEEL ROD

INLET SHIELD

6. To remove the PROCESSOR AY:

a. Put 1 hand under the INLET SHIELD.
b. Grip the STEEL ROD near the FRAME.
c. Lift and place the PROCESSOR AY on a flat, stable surface.

To Install:
IMPORTANT:
To prevent damage to CABLES, install new TIE WRAPS in place of those that
were cut.

1. Reverse the steps in the removal procedure.

3-26 2G0947 - 31JAN08

 Adjustments and Replacements

PROCESSOR DRUM
Prerequisites: Remove:
• “LEFT PANEL”
• “RIGHT PANEL”

To Remove:

DRUM PULLEY

DRUM DRIVE BELT

DRUM CABLE

TIE WRAP
CONNECTOR

PROCESSOR
CONTROL BOARD

2 SCREWS

RIGID DUCT

1. Remove:
• 2 SCREWS
• RIGID DUCT
2. Cut the TIE WRAP that secures the DRUM CABLE to the PROCESSOR
CONTROL BOARD.
3. Disconnect the CONNECTOR from the PROCESSOR CONTROL
BOARD.
4. Disengage the DRUM DRIVE BELT from the DRUM PULLEY.

2G0947 - 31JAN08 3-27

Adjustments and Replacements

CAUTION:
Hot Surface
When the IMAGER is initially de-energized, the PROCESSOR
DRUM and ROLLERS are hot. Take care when removing the
PROCESSOR DRUM.

PROCESSOR
DRUM

2 LATCHES

PROCESSOR
COVER

5. Release the 2 LATCHES.

6. Open the PROCESSOR COVER.

CAUTION:

• The surface of the PROCESSOR DRUM is easily damaged by

fingernails and jewelry. Handle the PROCESSOR DRUM with one
hand on the DRUM PULLEY and the other hand on the opposite end.
Do not touch the silicone surface of the PROCESSOR DRUM.
• When removing the PROCESSOR DRUM take care not to damage the
CONNECTOR.
7. Remove the PROCESSOR DRUM and stand it on a flat, stable surface.

To Install: 1. Reverse the steps in the removal procedure.

Note: Whenever a new PROCESSOR DRUM is installed, the temperature
adjustment for the PROCESSOR must be done (see “PROCESSOR -
DRUM Temperature” on page 3-1).

3-28 2G0947 - 31JAN08

 Adjustments and Replacements

PROCESSOR COVER
Prerequisites: Remove the “BACK PANEL”.

To Remove:

CAUTION:
Hot Surface
When the IMAGER is initially de-energized, the PROCESSOR
DRUM and ROLLERS are hot. Take care when working in the area
of the PROCESSOR.

PROCESSOR COVER

2 LATCHES

1. Unlatch the 2 LATCHES.

2 SCREWS

Back of IMAGER
2. At the back of the IMAGER, use a 2.5 ALLEN WRENCH to remove 2
SCREWS.
3. Lift the PROCESSOR COVER and place it on a flat, stable surface.

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-29

Adjustments and Replacements

BELT, DRUM DRIVE

Prerequisites: Remove the “RIGHT PANEL”.

To Remove:

DRUM PULLEY

DRUM DRIVE BELT

BELT TENSIONER

EXIT PULLEY

EXIT DRIVE BELT

CONNECTOR

PROCESSOR
CONTROL BOARD

2 SCREWS

RIGID DUCT

1. Remove:
• 2 SCREWS
• RIGID DUCT
2. Disengage the EXIT DRIVE BELT from the EXIT PULLEY.
3. Disconnect the CONNECTOR from the PROCESSOR CONTROL
BOARD.
4. Push down on the BELT TENSIONER.
5. Slide the DRUM DRIVE BELT off the DRUM PULLEY and over the
EXIT PULLEY.

To Install: 1. Reverse the steps in the removal procedure.

Note: The teeth on the BELT must mesh properly with the teeth on the
PULLEY. The longest span of the BELT should deflect a maximum of
1.27 cm (0.5 in.) when finger pressure is applied.

3-30 2G0947 - 31JAN08

 Adjustments and Replacements

MOTOR, DRUM DRIVE (M8)

Prerequisites: Remove the “RIGHT PANEL”.

To Remove:

EXIT PULLEY

EXIT DRIVE BELT

3 STANDOFFS
MOTOR
CONNECTOR

3 SCREWS

1. Disconnect the CONNECTOR.

2. Disengage the EXIT DRIVE BELT from the EXIT PULLEY.
3. Loosen the 3 SCREWS so they are no longer in the STANDOFFS.
4. Remove:
• MOTOR
• 3 STANDOFFS

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-31

Adjustments and Replacements

FAN AY, PROCESSOR

Prerequisites: Remove the “PROCESSOR AY”.

To Remove:

2 SCREWS
CONNECTOR

FAN AY

Left Side
of IMAGER

1. Disconnect the CONNECTOR.

2. Remove:
• 2 SCREWS
• FAN AY

To Install: 1. Reverse the steps in the removal procedure.

3-32 2G0947 - 31JAN08

 Adjustments and Replacements

FILM DIVERTER AY and FELT PAD AY

Prerequisites: None

To Remove:

CAUTION:
Hot Surface
When the IMAGER is initially de-energized, the PROCESSOR
DRUM and ROLLERS are hot. Take care when working in the area
of the PROCESSOR.

HEAT SHIELD

2 SCREWS

FELT PAD AY

PROCESSOR
DRUM AY FILM DIVERTER AY

SIDE PLATE

1. Open the TOP COVER.

2. Remove:
• HEAT SHIELD
• 2 SCREWS
• FELT PAD AY
• FILM DIVERTER AY

To Install: 1. Clean the SIDEPLATES by scraping away the residue with a SCRAPER.
2. After scraping, thoroughly vacuum the area.
3. Wipe clean the SIDEPLATES with ALCOHOL WIPES.

2G0947 - 31JAN08 3-33

Adjustments and Replacements

4. Install the new FILM DIVERTER AY and FELT PAD AY, but do not
tighten the 2 SCREWS.
5. Push:
• the FILM DIVERTER AY away from the PROCESSOR DRUM
• the FELT PAD AY against the 2 SCREWS
6. Tighten the 2 SCREWS.

3-34 2G0947 - 31JAN08

 Adjustments and Replacements

PROCESSOR GASKET
Prerequisites: None

To Remove: NOTE: There are 2 GASKETS, 1 on the HEAT SHIELD and 1 on the INLET
SHIELD.
To remove the GASKET on the HEAT SHIELD:

TOP COVER

2 LATCHES

HEAT SHIELD

GASKET

HEAT SHIELD

1. Open the TOP COVER.

2. Release the 2 LATCHES.
3. Remove the HEAT SHIELD.
4. Pull off the old GASKET.

2G0947 - 31JAN08 3-35

Adjustments and Replacements

To remove the GASKET on the INLET SHIELD:

2 SCREWS

INLET SHIELD

GASKET

1. Remove:
• “PROCESSOR COVER”
• 2 SCREWS
• INLET SHIELD
2. Pull off the old GASKET.

To Install: 1. Use ALCOHOL WIPES to clean the adhesive from the GASKETS.
2. Remove the paper backing from the new GASKETS.
3. Set the GASKETS in place.
4. Press down firmly all around the GASKETS.
5. Reverse the steps in the removal procedure.

3-36 2G0947 - 31JAN08

 Adjustments and Replacements

PROCESSOR ROLLERS
Prerequisites: Remove the “PROCESSOR COVER”.

To Remove:

ROLLER
PROCESSOR COVER

BEARING

RETAINER

SPRING

IMPORTANT:
The BEARINGS on the ends of each ROLLER are loose. Take care not to lose
the BEARINGS or the SPRINGS in the RETAINER.

1. Lift each ROLLER from the RETAINER.

To Install: 2. Install a BEARING on each end of the ROLLER, and make sure each
RETAINER includes a SPRING.
3. Insert the BEARINGS (with ROLLER) into the RETAINER.
4. Check that:
a. Each ROLLER rotates freely.
b. Each BEARING is free to slide against the SPRING in the
RETAINER.
c. The SPRINGS are not bent.

2G0947 - 31JAN08 3-37

Adjustments and Replacements

DENSITOMETER AY
Prerequisites: None.

To Remove:

TOP COVER 2 SCREWS

2 BUMPERS

LIGHT SHIELD

FRONT PANEL

1. Open:
• TOP COVER
• FRONT PANEL
2. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD

3-38 2G0947 - 31JAN08

 Adjustments and Replacements

CONNECTOR EXIT TRAY

3 TIE WRAPS

FILM GUIDE
2 SCREWS

3. Disconnect the CONNECTOR from the DENSITOMETER.

4. Remove:
• 2 SCREWS
• EXIT TRAY
5. Cut the 3 TIE WRAPS to disengage the WIRES from the FILM GUIDE.

2G0947 - 31JAN08 3-39

Adjustments and Replacements

2 SCREWS
FILM GUIDE

DENSITOMETER

4 SCREWS

6. Remove
• 2 SCREWS
• FILM GUIDE
• 4 SCREWS
• DENSITOMETER

To Install: 1. Reverse the steps in the removal procedure.

3-40 2G0947 - 31JAN08

 Adjustments and Replacements

TURNAROUND DRIVE SHAFT, DRIVE WHEEL and HUBS

Prerequisites: Remove:
• “RIGHT PANEL”
• “LEFT PANEL”
• “FRONT PANEL”
• CHARCOAL FILTER

To Remove:

2 SCREWS

2 BUMPERS

LIGHT SHIELD

1. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD

2G0947 - 31JAN08 3-41

Adjustments and Replacements

CONNECTOR

EXIT TRAY
2 SCREWS

2. Disconnect the CONNECTOR to the DENSITOMETER.

3. Remove:
• 2 SCREWS
• EXIT TRAY

3-42 2G0947 - 31JAN08

 Adjustments and Replacements

2 E-RINGS

BEARING
3 BELTS ROLLERS
DRIVE
SHAFT

PULLEY

TURNAROUND
DRIVE BELT

4. Slide the 3 BELTS off the ROLLERS.

5. Disengage the TURNAROUND DRIVE BELT from the PULLEY.
6. Remove:
• 2 E-RINGS (1 on the outside of the PULLEY and 1 from inside the
FRAME)
• PULLEY
7. Push the DRIVE SHAFT to the right to disengage it from the BEARING
on the left side of the FRAME, then to the left to remove it.

2G0947 - 31JAN08 3-43

Adjustments and Replacements

3 E-RINGS

DRIVE SHAFT

DRIVE WHEEL and

DRIVE WHEEL COVER
2 HUBS

8. Remove:
• 3 E-RINGS
• 2 HUBS
• DRIVE WHEEL and DRIVE WHEEL COVER

To Install: 1. Reverse the steps in the removal procedure.

3-44 2G0947 - 31JAN08

 Adjustments and Replacements

TURNAROUND IDLER SHAFTS and ROLLERS

Prerequisites: Remove:
• “RIGHT PANEL”
• “LEFT PANEL”
• “FRONT PANEL”
• CHARCOAL FILTER

To Remove:
IMPORTANT:
This procedure is used for all 3 IDLER SHAFTS and the 9 ROLLERS.

2 SCREWS

2 BUMPERS

LIGHT SHIELD

1. Remove:
• 2 SCREWS
• 2 BUMPERS
• LIGHT SHIELD
2. Disconnect the CONNECTOR to the DENSITOMETER.
3. Remove:
• 2 SCREWS
• EXIT TRAY

2G0947 - 31JAN08 3-45

Adjustments and Replacements

INTERLOCK
SWITCH

Left side of
IMAGER

E-RING IDLER ROLLERS 3 BELTS

SHAFT

4. Slide the 3 BELTS off the ROLLERS.

5. Remove the E-RING from the inside left of the IDLER SHAFT.
NOTE: For the upper IDLER SHAFT you should remove the LEFT PANEL
INTERLOCK SWITCH (see “SWITCH, INTERLOCK - LEFT and
RIGHT PANELS” on page 3-19).
6. Using a straight slot SCREWDRIVER, unscrew the IDLER SHAFT from
the left side.
7. Push the IDLER SHAFT to the left to disengage it from the right side of
the FRAME, then to the left to remove it.

6 E-RINGS

3 ROLLERS

IDLER SHAFT

8. Remove:
• 6 E-RINGS
• 3 ROLLERS

To Install: 1. Reverse the steps in the removal procedure.

3-46 2G0947 - 31JAN08

 Adjustments and Replacements

MOTOR, TURNAROUND ROLLER DRIVE (M9)

Prerequisites: Remove:
• “FRONT PANEL”
• “RIGHT PANEL”
• CHARCOAL FILTER

To Remove:

BELT

E RING

PULLEY

4 SCREWS
CONNECTOR

TURNAROUND
MOTOR

1. Disconnect the CONNECTOR.

2. Remove:
• E RING
• BELT
• PULLEY
• 4 SCREWS
• TURNAROUND MOTOR

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-47

Adjustments and Replacements

FILM FEED AY
Prerequisites: Remove:
• “BACK PANEL”
• “PICKUP AY - UPPER”

To Remove:

ALIGNMENT PIN
(down position)

IMPORTANT:
Verify that the OPTICS AY ALIGNMENT PINS are in the down position.

3-48 2G0947 - 31JAN08

 Adjustments and Replacements

2 SCREWS

RIGID DUCT

2. On the right side of the IMAGER, remove:

• 2 SCREWS
• RIGID DUCT

2 SCREWS

ELECTRONICS
BRACKET

3. Remove2 SCREWS.
4. Open the ELECTRONICS BRACKET.

2G0947 - 31JAN08 3-49

Adjustments and Replacements

SCREWS

SCREWS

5. Remove 4 SCREWS.

3-50 2G0947 - 31JAN08

 Adjustments and Replacements

2 SCREWS

LIGHT SHIELD

SCREW
EXHAUST DUCT

6. From the left side of the IMAGER, remove:

• 2 SCREWS
• LIGHT SHIELD
• SCREW
• EXHAUST DUCT

4 CONNECTORS
7. Disconnect the 4 CONNECTORS.

2G0947 - 31JAN08 3-51

Adjustments and Replacements

IMPORTANT:
Cut TIE WRAPS that secure the FILM TRANSPORT HARNESS to the
IMAGER FRAME AY

6 SCREWS

FILM FEED AY

8. Remove 6 SCREWS.

IMPORTANT:
Remove slowly, moving electrical harnesses out of the way.

9. Slide the FILM FEED AY out the left side of the IMAGER and place it
on a flat, stable surface.

To Install:
IMPORTANT:
To prevent damage to CABLES, install new TIE WRAPS in place of those that
were cut.

1. Reverse the steps in the removal procedure.

3-52 2G0947 - 31JAN08

 Adjustments and Replacements

MOTOR, FEED ROLLER NIP OPEN/CLOSE (M1)

Prerequisites: Remove:
• “BACK PANEL”
• “LEFT PANEL”

To Remove:

CONNECTOR

BELT FEED ROLLER

NIP OPEN/CLOSE
MOTOR
E RING

PULLEY

4 SCREWS

Left Side Back

1. Disconnect the CONNECTOR.

2. Remove:
• E RING
• PULLEY
• BELT
• 4 SCREWS
• FEED ROLLER NIP OPEN/CLOSE MOTOR

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-53

Adjustments and Replacements

MOTOR, NIP POSITION DRIVE (M2)

Prerequisites: Remove:
• “BACK PANEL”
• “RIGHT PANEL”

To Remove:

MOTOR
CONNECTOR

4 CIRCUIT BREAKER
CONNECTORS

NIP POSITION
MOTOR

4 SCREWS

BELT TENSIONER
SCREW Back of IMAGER

1. Disconnect:
• MOTOR CONNECTOR
• 4 CIRCUIT BREAKER CONNECTORS
2. Loosen the TENSIONER SCREW.
3. Disengage the BELT for the PULLEY on the NIP POSITION MOTOR.
4. Remove:
• 4 SCREWS
• NIP POSITION MOTOR

To Install: 1. Reverse the steps in the removal procedure.

3-54 2G0947 - 31JAN08

 Adjustments and Replacements

FEED ROLLER NIP DRIVE BELT

Prerequisites: Remove the “RIGHT PANEL”.

To Remove:

2 SCREWS

ELECTRONICS
BRACKET

1. Remove 2 SCREWS.
2. Open the ELECTRONICS BRACKET.

2G0947 - 31JAN08 3-55

Adjustments and Replacements

4 CONNECTORS

TENSIONER
SCREW

BELT

3. Disconnect the 4 CONNECTORS for the CIRCUIT BREAKERS.

4. Loosen TENSIONER SCREW.
5. Remove the BELT.

To Install: 1. Reverse the steps in the removal procedure.

3-56 2G0947 - 31JAN08

 Adjustments and Replacements

NIP ROLLER SET AY - UPPER

Prerequisites: Remove the “ FEED ROLLER NIP DRIVE BELT“

To Remove:

4 SCREWS

CAM ARM

E-RING

1. Remove:
• E-RING
• CAM ARM
• 4 SCREWS

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-57

Adjustments and Replacements

NIP ROLLER SET AY - LOWER

Prerequisites: Remove the “ FEED ROLLER NIP DRIVE BELT“

To Remove:
IMPORTANT:
This procedure is used for both UPPER and LOWER NIP ROLLER AY.

4 SCREWS

UPPER FILM GUIDE

1. Remove:
• 4 SCREWS
• FILM GUIDE

3-58 2G0947 - 31JAN08

 Adjustments and Replacements

4 SCREWS

CAM ARM

E-RING

2. Remove:
• E-RING
• CAM ARM
• 4 SCREWS

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-59

Adjustments and Replacements

FILM SEPARATION FAN AY - UPPER

Prerequisites: Remove the “FILM FEED AY”.

To Remove:

4 SCREWS

UPPER FILM GUIDE

1. Remove:
• 4 SCREWS
• FILM GUIDE

3-60 2G0947 - 31JAN08

 Adjustments and Replacements

SCREW CONNECTOR

FAN

PIN

2. Disconnect the CONNECTOR.

3. Remove the SCREW.
4. Lift the FAN off the PIN.

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-61

Adjustments and Replacements

FILM SEPARATION FAN AY - LOWER

Prerequisites: Remove the “BACK PANEL”.

To Remove:

CONNECTOR

2 SCREWS
1. Disconnect the CONNECTOR.
2. Remove 2 SCREWS.

To Install: 1. Reverse the steps in the removal procedure.

3-62 2G0947 - 31JAN08

 Adjustments and Replacements

FILM SEPARATION FAN FILTER

Prerequisites: Remove the “BACK PANEL”.

To Remove:

FILTER

1. Pull the FILTER off the PLENUM.

NOTE: The FILTER is held on by an adhesive and may require scraping the
PLENUM to remove.

To Install: 1. Use ALCOHOL WIPES to clean the adhesive from the FILTER
installation area.
2. Align the FILTER with the PLENUM hole.
3. Remove the paper backing from the FILTER.
4. Press down to adhere the FILTER.

2G0947 - 31JAN08 3-63

Adjustments and Replacements

CAM AY, CASSETTE REGISTRATION - UPPER (M6U)

Prerequisites: Remove the “FILM FEED AY”.

To Remove:

2 SCREWS

CONNECTOR
CAM AY

1. Disconnect the CONNECTOR.

2. Remove:
• 2 SCREWS
• CAM AY

To Install: 1. Reverse the steps in the removal procedure.

3-64 2G0947 - 31JAN08

 Adjustments and Replacements

CAM, AY CASSETTE REGISTRATION - LOWER (M6L)

Prerequisites: Remove the “LEFT PANEL”.

To Remove:

CONNECTOR 2 SCREWS

CAM AY

1. Disconnect the CONNECTOR.

2. Remove:
• 2 SCREWS
• CAM AY

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-65

Adjustments and Replacements

SENSOR, FILM SAVER DETECT - UPPER (S6U)

Prerequisites: Remove the “FILM FEED AY”.

To Remove:

4 SCREWS

UPPER FILM GUIDE

1. Remove:
• 4 SCREWS
• UPPER FILM GUIDE

3-66 2G0947 - 31JAN08

 Adjustments and Replacements

FAN
CONNECTOR
MOTOR
CONNECTOR BELT
2 SCREWS
PULLEY
LOWER FILM
FEED ROLLER NIP 4 SCREWS
SEPARATION FAN
OPEN/CLOSE MOTOR

2. Disconnect the FAN CONNECTOR.

3. Remove:
• 2 SCREWS
• LOWER FILM SEPARATION FAN
4. Disconnect the MOTOR CONNECTOR.
5. Disengage the BELT from the PULLEY.
6. Remove:
• 4 SCREWS
• FEED ROLLER NIP OPEN/CLOSE MOTOR

2G0947 - 31JAN08 3-67

Adjustments and Replacements

ALIGNMENT BAR 2 SCREWS

LOWER FILM GUIDE

Notch for CABLES
4 SCREWS

IMPORTANT:
Avoid damaging CABLES when removing the LOWER FILM GUIDE. Swing
the LOWER FILM GUIDE out on the right side so that the CABLES pass
through the "notch".

7. Remove:
• 2 SCREWS
• ALIGNMENT BAR
• 4 SCREWS
• LOWER FILM GUIDE

3-68 2G0947 - 31JAN08

 Adjustments and Replacements

CONNECTOR
FILM SAVER
DETECT SENSOR

SCREW

8. Disconnect the CONNECTOR.

9. Remove:
• SCREW (from the bottom)
• FILM SAVER DETECT SENSOR

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-69

Adjustments and Replacements

SENSOR, FILM SAVER DETECT - LOWER (S6L)

Prerequisites: Remove the “BACK PANEL”.

To Remove:

SCREW

FILM SAVER
DETECT SENSOR

CONNECTOR

1. Disconnect the CONNECTOR.

2. Remove:
• SCREW
• FILM SAVER DETECT SENSOR

To Install: 1. Reverse the steps in the removal procedure.

3-70 2G0947 - 31JAN08

 Adjustments and Replacements

SENSOR, FILM TRAY DETECT - UPPER (S5U)

Prerequisites: Remove the “FILM FEED AY”.

To Remove:

4 SCREWS

UPPER FILM GUIDE

1. Remove:
• 4 SCREWS
• UPPER FILM GUIDE

2G0947 - 31JAN08 3-71

Adjustments and Replacements

FILM TRAY
DETECT SENSOR SCREW

CONNECTOR

2. Disconnect the CONNECTOR.

3. Remove:
• SCREW
• FILM TRAY DETECT SENSOR

To Install: 1. Reverse the steps in the removal procedure.

3-72 2G0947 - 31JAN08

 Adjustments and Replacements

SENSOR, FILM TRAY DETECT - LOWER (S5L)

Prerequisites: Remove the “BACK PANEL”.

To Remove:

SCREW

FILM TRAY
DETECT SENSOR

CONNECTOR

1. Disconnect the CONNECTOR.

2. Remove:
• SCREW
• FILM TRAY DETECT SENSOR

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-73

Adjustments and Replacements

VACUUM PUMP (M4)

Prerequisites: Remove the “LEFT PANEL”.

To Remove:

TIE WRAP

CONNECTOR

TUBING

2 VALVES

LOOP CLAMP

VACUUM PUMP
NUT

1. Disconnect:
• TUBING from the 2 VALVES
• CONNECTOR
NOTE: When disconnecting the TUBING, leave the TIE WRAP in place.

3-74 2G0947 - 31JAN08

 Adjustments and Replacements

2. Remove:
• NUT
• VACUUM PUMP
• ADHESIVE FOAM PAD
• LOOP CLAMP

To Install: 1. Use ALCOHOL WIPES to clean the adhesive from the VACUUM
PUMP installation area.
2. Place the LOOP CLAMP on the new VACUUM PUMP.
3. Align the VACUUM PUMP with the new ADHESIVE FOAM PAD on
the base.
4. Place the ends of the LOOP CLAMP on the BOLT.
5. Remove the paper backing from the ADHESIVE FOAM PAD.
6. Press down to adhere the ADHESIVE FOAM PAD and VACUUM
PUMP.
7. Install:
• NUT
• CONNECTOR
• TUBING

2G0947 - 31JAN08 3-75

Adjustments and Replacements

PICKUP AY - UPPER
Prerequisites: Remove:
• “FRONT PANEL”
• “LEFT PANEL”

To Remove:

SCREW
SCREW (inner)
(outer)

SCREW
FILM PICKUP AY
(inner)
CONNECTOR
TUBING SCREW
(outer)

1. Disconnect the CONNECTOR.

2. Remove:
• SCREW (inner) on the inside of the FILM TRAY slot.
• SCREW (outer) on the outside of framework.
3. Disconnect the TUBING.
4. Pull the PICKUP AY through the slot on the left side of IMAGER and
place it on a flat, stable surface.

To Install: 1. Reverse the steps in the removal procedure.

3-76 2G0947 - 31JAN08

 Adjustments and Replacements

PICKUP AY - LOWER
Prerequisites: Remove:
• “FRONT PANEL”
• “LEFT PANEL”

To Remove:

SCREW
(outer)

SCREW
(inner)

SCREW
(inner)
FILM PICKUP AY
SCREW
CONNECTOR TUBING (outer)

1. Disconnect the CONNECTOR.

2. Remove:
• SCREW (inner) on the inside of the FILM TRAY slot.
• SCREW (outer) on the outside of framework.
3. Disconnect the TUBING.
4. Pull the PICKUP AY through the slot on the left side of IMAGER and
place it on a flat, stable surface.

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-77

Adjustments and Replacements

MOTOR, PICKUP DRIVE - UPPER (M3U) and LOWER (M3L)

Prerequisites: Remove the “PICKUP AY - UPPER” or “PICKUP AY - LOWER”.

To Remove:
IMPORTANT:
This procedure is used for both UPPER and LOWER PICKUP AY.

CONNECTOR

PICKUP DRIVE
MOTOR

2 E-RINGS

2 GEARS
BASE
4 SCREWS

VACUUM BAR AY

1. Grip the BASE and VACUUM BAR AY and gently pull to extend the
PICKUP AY to full length.
2. Disconnect the CONNECTOR.
3. Remove:
• 2 E-RINGS
• 2 GEARS
• 4 SCREWS
• PICKUP DRIVE MOTOR

To Install: 1. Reverse the steps in the removal procedure.

3-78 2G0947 - 31JAN08

 Adjustments and Replacements

SUCTION CUP
Prerequisites: Remove the “PICKUP AY - UPPER” or “PICKUP AY - LOWER”.

To Remove:

IMPORTANT:
This procedure is used for all PICKUP AY SUCTION CUPS.

HUB

SUCTION CUP

1. Remove each SUCTION CUP as follows:

a. Insert a small flat-blade screwdriver into the slot at the center of each
SUCTION CUP and turn counterclockwise to remove the SUCTION
CUP and HUB.
b. Remove the HUB from the SUCTION CUP.

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-79

Adjustments and Replacements

VALVE, SOLENOID - UPPER (M5U) and LOWER (M5L)

Prerequisites: Remove the “PICKUP AY - UPPER” or “PICKUP AY - LOWER”.

To Remove:
IMPORTANT:
This procedure is used for both UPPER and LOWER PICKUP AY.

NUT

CONNECTOR VALVE

TUBING

1. Disconnect:
• CONNECTOR
• TUBING
2. Remove:
• NUT
• VALVE

To Install: 1. Reverse the steps in the removal procedure.

3-80 2G0947 - 31JAN08

 Adjustments and Replacements

SENSOR, PICKUP HOME - UPPER (S1U) and LOWER (S1L)

Prerequisites: Remove the “PICKUP AY - UPPER” or “PICKUP AY - LOWER”.

To Remove:
IMPORTANT:
This procedure is used for both UPPER and LOWER PICKUP AY.

CONNECTOR
PICKUP HOME
SENSOR

SCREW

1. Disconnect the CONNECTOR.

2. Remove:
• SCREW
• PICKUP HOME SENSOR

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-81

Adjustments and Replacements

SENSOR, FILM CONTACT - UPPER (S2U) and LOWER (S2L)

Prerequisites: Remove the “PICKUP AY - UPPER” or “PICKUP AY - LOWER”.

To Remove:
IMPORTANT:
This procedure is used for both UPPER and LOWER PICKUP AY.

CONNECTOR

SCREW
FILM CONTACT
SENSOR

1. Disconnect the CONNECTOR.

2. Remove:
• SCREW
• FILM CONTACT SENSOR

To Install: 1. Reverse the steps in the removal procedure.

3-82 2G0947 - 31JAN08

 Adjustments and Replacements

SENSOR, FILM SEPARATED - UPPER (S3U) and LOWER (S3L)

Prerequisites: Remove the “PICKUP AY - UPPER” or “PICKUP AY - LOWER”.

To Remove:
IMPORTANT:
This procedure is used for both UPPER and LOWER PICKUP AY.

SCREW
FILM SEPERATED
SENSOR

CONNECTOR

1. Disconnect the CONNECTOR.

2. Remove:
• SCREW
• FILM SEPARATED SENSOR

To Install: 1. Reverse the steps in the removal procedure.

2G0947 - 31JAN08 3-83

Adjustments and Replacements

IMAGING AY
Prerequisites: Remove the “PROCESSOR AY”.

To Remove:

3 PINS
CONNECTOR

IMAGING AY

E-RING

FILM ADVANCE
KNOB

1. Disconnect the CONNECTOR from the IMAGING AY.

2. Remove:
• 3 PINS
• E-RING
• FILM ADVANCE KNOB
3. Lift the IMAGING AY and place it on a flat, stable surface.

To Install: 1. Reverse the steps in the removal procedure.

3-84 2G0947 - 31JAN08

 Adjustments and Replacements

SENSOR, START OF PAGE (SOP, S8)

Prerequisites: Remove the “RIGHT PANEL”.

To Remove:

2 SCREWS

ELECTRONICS
BRACKET

1. Remove 2 SCREWS.
2. Open the ELECTRONICS BRACKET.

2G0947 - 31JAN08 3-85

Adjustments and Replacements

CONNECTOR

BRACKET with
SOP SENSOR SCREW B
SCREW A
SOP SENSOR

BRACKET

3. Disconnect the CONNECTOR.

4. Remove:
• SCREW A
• BRACKET with SOP SENSOR
• SCREW B
• SOP SENSOR

To Install: 1. Reverse the steps in the removal procedure.

3-86 2G0947 - 31JAN08

 Adjustments and Replacements

POWER SUPPLY
Prerequisites: 1. Do “Making a Configuration Backup” on page 8-1.
2. Remove the “DRE MOTHERBOARD”.

To Remove:
IMPORTANT:
When installing CIRCUIT BOARDS, always use a WRIST STRAP to prevent
damage from electrostatic discharge.

2 SCREWS

ELECTRONICS
BRACKET

1. Remove 2 SCREWS.
2. Open the ELECTRONICS BRACKET.

2G0947 - 31JAN08 3-87

Adjustments and Replacements

4 SCREWS

OUTPUT CONNECTOR

POWER SUPPLY
INPUT CONNECTOR

3. Disconnect the INPUT and OUTPUT CONNECTORS.

4. Remove:
• 4 SCREWS
• POWER SUPPLY

To Install: 1. Reverse the steps in the removal procedure.

NOTE: If necessary, do “Restoring the Configuration” on page 8-2.

3-88 2G0947 - 31JAN08

 Adjustments and Replacements

HARD DRIVE
Prerequisites: 1. Do “Making a Configuration Backup” on page 8-1.
2. Remove the “RIGHT PANEL”.

To Remove:
IMPORTANT:
When installing CIRCUIT BOARDS, always use a WRIST STRAP to prevent
damage from electrostatic discharge.

2 SCREWS

ELECTRONICS
BRACKET

1. Remove 2 SCREWS.
2. Open the ELECTRONICS BRACKET.

2G0947 - 31JAN08 3-89

Adjustments and Replacements

4 SCREWS

CONNECTOR
HARD DRIVE

3. Disconnect the CONNECTOR.

4. Remove:
• 4 SCREWS
• HARD DRIVE

To Install: 1. Reverse the steps in the removal procedure.

2. Do “Restoring the Configuration” on page 8-2.

3-90 2G0947 - 31JAN08

 Adjustments and Replacements

FILM PATH MICROCONTROLLER BOARD

Prerequisites: 1. Do “Making a Configuration Backup” on page 8-1.
2. Remove the “RIGHT PANEL”.

To Remove:
IMPORTANT:
When installing CIRCUIT BOARDS, always use a WRIST STRAP to prevent
damage from electrostatic discharge.

CONNECTORS

3 SCREWS
FILM PATH
MICROCONTROLLER
BOARD

1. Disconnect the CONNECTORS.

2. Remove:
• 3 SCREWS
• FILM PATH MICROCONTROLLER BOARD

To Install: 1. Reverse the steps in the removal procedure.

NOTE: If necessary, do “Restoring the Configuration” on page 8-2.

2G0947 - 31JAN08 3-91

Adjustments and Replacements

DRE MOTHERBOARD
Prerequisites: 1. Do “Making a Configuration Backup” on page 8-1.
2. Remove the “RIGHT PANEL”.

To Remove:
IMPORTANT:
When installing CIRCUIT BOARDS, always use a WRIST STRAP to prevent
damage from electrostatic discharge.

DRE MOTHERBOARD

4 SCREWS

CONNECTORS

1. Disconnect the CONNECTORS.

2. Remove:
• 4 SCREWS
• DRE MOTHERBOARD

To Install:
IMPORTANT:
The DRE to DPB USB CABLE must be plugged into the outside CONNECTOR.

3-92 2G0947 - 31JAN08

 Adjustments and Replacements

DRE to DPB USB CABLE

(plugged into outside CONNECTOR)

1. Reverse the steps in the removal procedure.

NOTE: If necessary, do “Restoring the Configuration” on page 8-2.

2G0947 - 31JAN08 3-93

Section 4: Preventive Maintenance

Necessary Materials
The materials necessary for performing Preventive Maintenance (PM) are:
• Tools
• PM materials

Required Tools

Tool No. Description

--- LAPTOP COMPUTER with Microsoft Windows 98 OPERATING SYSTEM or higher and
Microsoft INTERNET EXPLORER 5.5
--- SERVICE TOOL for the 5800 LASER IMAGER
TL5568 CROSSOVER CABLE
TL5574 TEMPERATURE METER with PROBE
SP7F3477 BLOCK for PROBE, KIT
TL4071 VACUUM CLEANER
--- FLASHLIGHT
--- SCRAPER - recommended BLADE size is 1.25 x 4.75 in.

PM Materials

Part No. Description Notes

SP96000001188 3M Auto-Pak TACK CLOTH

1C8287 ALCOHOL WIPES Texwipe TX1065 - 50 each
SP78801828027 CLEANING PADS, 4 x 4 in. 100 each
SP78999828680 BAG with TIE-WRAP Use one BAG for each PM.
2G0985 CHARCOAL FILTER Take 3 to the PM site.
2G1034 DIVERTER AY Replace every other PM (40,000 cycles).
SP74-0401-8269-8 FELT PAD AY Replace every PM (20,000 cycles).
952793 SAFETY GLASSES with SIDE SHIELDS

2G0947 - 31JAN08 4-1

Preventive Maintenance

PM Intervals

IMPORTANT:
A Preventive Maintenance (PM) call must be made every 20,000 film cycles.

To consistently produce high quality images, the IMAGER must receive

periodic routine maintenance.
Perform PM procedures:
• Every EM (Emergency Maintenance Call)
• Every 20,000 cycles the LOCAL PANEL displays a message prompting
the user to schedule preventive maintenance. The procedures listed in the
20,000 cycle checklist should be performed as soon as possible after the
20,000 cycle PM prompt.

EM Call Checklist
If the number of prints since the last PM is more than 18,500, use the 20,000
Cycle PM Procedure instead of the EM Call Checklist.
1. Repair the print problem that caused the EM Call.
2. Open:
• TOP COVER
• PROCESSOR COVER
3. Check the PROCESSOR DRUM for damage.
If the PROCESSOR DRUM is damaged, replace it (see Adjustments And
Replacements, “PROCESSOR DRUM” on page 3-27).

CAUTION:
ISOPROPYL ALCOHOL is highly flammable. Follow the
manufacturer’s instructions for safe use and handling.

4. Clean the PROCESSOR COVER ROLLERS. Use ALCOHOL WIPES to

wipe the PROCESSOR COVER ROLLERS clean.
NOTE: After cleaning, place the used wipes in a BAG (78-9998-2868-0).
TIE-WRAP the BAG and dispose of it properly.
5. If you installed a new PROCESSOR DRUM, calibrate the PROCESSOR
DRUM temperature (see Adjustments And Replacements, “PROCESSOR
- DRUM Temperature” on page 3-1).
6. Complete the PM procedures.

4-2 2G0947 - 31JAN08

 Preventive Maintenance

Performing the PM
Every PM, perform all of the following procedures in the order listed:
1. Print a “flat-field inspection” film (i.e., gray-out) to compare against the
film after PM is complete.

FILM SAVER
FILM TRAY

2. Insert the FILM SAVERS.

3. Press the "unlock" button on the LOCAL PANEL.
NOTE: The FILM TRAY must be removed within 30 seconds after pressing
the "unlock" button. Otherwise, the FILM TRAY will re-lock
automatically.
4. Remove the FILM TRAYS.
5. De-energize the IMAGER (see Installation Instructions, “De-energizing
the IMAGER” on page 2-3).
6. Open:
• TOP COVER.
• FRONT COVER.
• PROCESSOR COVER.
7. Remove:
• LEFT PANEL (see Adjustments And Replacements, “LEFT PANEL”
on page 3-12)
• RIGHT PANEL (see Adjustments And Replacements, “RIGHT
PANEL” on page 3-13)
• FRONT PANEL (see Adjustments And Replacements, “FRONT
PANEL” on page 3-17).

2G0947 - 31JAN08 4-3

Preventive Maintenance

CAUTION:
The PROCESSOR DRUM is very hot. Allow it to cool for 30 minutes
before cleaning.

CHARCOAL
FILTER

FILTER DUCT
(output side)

EXHAUST PLENUM

8. Remove the CHARCOAL FILTER.

9. Use a VACUUM CLEANER to clean:
• the FILTER area
• FILTER DUCT (output side)
• EXHAUST PLENUM

4-4 2G0947 - 31JAN08

 Preventive Maintenance

PROCESSOR DRUM
EXHAUST PORT

2 SCREWS

RIGID DUCT

FILTER DUCT
(input side)

10. On the right side of the IMAGER, remove:

• 2 SCREWS
• RIGID DUCT
11. Vacuum:
• ends of the RIGID DUCT
• PROCESSOR DRUM EXHAUST PORT
• FILTER DUCT (input side)

IMPORTANT:
You must prevent debris from falling onto the IMAGING AY.

2G0947 - 31JAN08 4-5

Preventive Maintenance

Used FILM

IMAGING AY

12. Insert a sheet of used film above the IMAGING AY to catch any debris
that may fall during the PM procedure.

HEAT SHIELD

2 SCREWS

FELT PAD AY

FILM DIVERTER AY

COOLING
PLATE SIDE PLATE

4-6 2G0947 - 31JAN08

 Preventive Maintenance

13. Remove:
• HEAT SHIELD
• 2 SCREWS
• FELT PAD AY
• FILM DIVERTER AY
14. Discard the FELT PAD AY.

CAUTION:
ISOPROPYL ALCOHOL is highly flammable. Follow the
manufacturer’s instructions for safe use and handling.

15. Use ALCOHOL WIPES and SCRAPER to inspect and clean the
following components:
• HEAT SHIELD
• FILM DIVERTER AY
• SIDEPLATES
• COOLING PLATE
• FILM DIVERTER MOUNTING BRACKET
16. Inspect and clean the PROCESSOR DRUM while it is still mounted in
the PROCESSOR AY.
NOTE:
• Wipe the PROCESSOR DRUM with ALCOHOL WIPES in one
direction with an even steady pressure. Rotate the PROCESSOR
Drum while wiping.
• Check the PROCESSOR DRUM for imperfections, gouges and
excessive buildup areas of debris.
17. Remove the PROCESSOR DRUM (see Adjustments And Replacements,
“PROCESSOR DRUM” on page 3-27).
18. Clean the PROCESSOR DRUM in an upright position on a flat stable
surface.

2G0947 - 31JAN08 4-7

Preventive Maintenance

PROCESSOR COVER
ROLLERS

2 HEAT SHIELD
SUPPORT BARS

DENSITOMETER GUIDE
ROLLERS

19. Clean and inspect:

• PROCESSOR COVER ROLLERS
• HEAT SHIELD SUPPORT BARS
• DENSITOMETER GUIDE
• DENSITOMETER GUIDE ROLLERS
20. Vacuum:
• TOP COVER
• FRONT PANEL
• entire PROCESSOR AY
21. Remove the used piece of film from the top of the OPTICS AY.
NOTE: Be careful not to spill loose debris resting on top of the film. Discard
the film and debris.
22. Install:
• PROCESSOR DRUM
• RIGID DUCT

IMPORTANT:
Install a new FELT PAD AY every PM (20,000 cycles) and a new FILM
DIVERTER AY every other PM (40,000 cycles).

4-8 2G0947 - 31JAN08

 Preventive Maintenance

23. For the FILM DIVERTER AY and FELT PAD AY:

a. Install the FILM DIVERTER AY and a new FELT PAD AY, but do
not tighten the 2 SCREWS.
b. Push:
• the FILM DIVERTER AY away from the PROCESSOR
DRUM
• the FELT PAD AY against the 2 SCREWS
c. Tighten the 2 SCREWS.
24. Install:
• HEAT SHIELD
• CHARCOAL FILTER
• RIGHT PANEL
• FRONT PANEL
25. Close the TOP COVER.
26. Place all used ALCOHOL WIPES and CLEANING PADS in a BAG
(78-9998-2868-0) and discard.
27. Energize the IMAGER
28. Do “Resetting the PM Counts and Changing the Service History”.

2G0947 - 31JAN08 4-9

Preventive Maintenance

Resetting the PM Counts and Changing the Service History

1. Use the SERVICE TOOL and select, Monitoring and
Control>ImagerMonitor.
The Imager Monitor screen is displayed.

2. Click:
• [Reset Prints To PM]
• [Reset Prints To Filter Replacement]
3. Select System Information>Service History.
The Service History screen is displayed.

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 Preventive Maintenance

4. Click [Add].
5. Enter:
• “Activity Code”: PM
• “Problem”: PM due
• “Cause”: N/A
• “Solution”: N/A
• “Parts”: part number and description of any part that was replaced
• “Notes”: any information about the PM
Note: This information will be reviewed by the Field Engineer at the start of
the next PM.
6. Click [Save].
7. To download the Service History to a file on the HARD DRIVE of your
LAPTOP COMPUTER, click [Download].
8. Store the file in a selected folder.
9. Do “Completing the PM”.

2G0947 - 31JAN08 4-11

Preventive Maintenance

Completing the PM
1. Allow the PROCESSOR to warm to “Ready.”
2. Check the temperature of the DRUM (see Adjustments And
Replacements, “PROCESSOR - DRUM Temperature” on page 3-1).
3. If necessary, adjust the temperature.
4. Make a “Flat-field” or “Grayout” test print.
5. Compare the test print with the test print made before the PM.
6. Make a print of a customer image.
7. Check the quality of the print with the customer.
8. Leave 2 CHARCOAL FILTERS with the customer.

4-12 2G0947 - 31JAN08

Section 5: Diagnostics

Using the SERVICE SWITCH

The SERVICE SWITCH is located behind the FRONT PANEL at the top
right front of the IMAGER.

Activator
SCREW

SERVICE
SWITCH

FRONT PANEL

1. Open:
• TOP COVER
• FRONT PANEL
2. To activate the SERVICE SWITCH, turn the activator SCREW
counterclockwise.

The "Service Mode" icon appears on the LOCAL PANEL.

3. To deactivate the SERVICE SWITCH, turn the activator SCREW
clockwise.
The "Service Mode" icon disappears from the LOCAL PANEL.

2G0947 - 31JAN08 5-1

Diagnostics

LOCAL PANEL LEDs and Buttons

1 6
2
3
4
{ { 7

1 Ready LED. This LED, when lit indicates that the IMAGER is ready
for printing. When flashing, the IMAGER is processing and printing
films. When unlit, the IMAGER is not ready to print.
2 Error LED. When lit, this LED indicates that the IMAGER has an
error. An error code will appear on the display screen indicating what
the actual error is.
3 Attention LED. When lit, this LED indicates a condition that requires
attention, such as "out of film". The IMAGER can still process and
print films from unaffected FILM TRAYS.
4 Warming LED. When lit, this LED indicates that the IMAGER is
warming up. A timer is also shown on the display screen indicating the
amount of time, in minutes, before the IMAGER reaches operating
temperature.
5 Display Screen. Displays codes and icons that indicate the status and
operating condition of the IMAGER.
6 Maintenance Reset Button/LED. Pushing and holding the button for
5 seconds displays a menu and allows the user to perform various reset
functions.
7 Unlock Buttons/LEDs. Used to unlock the FILM TRAYS.
Note: The trays will not unlock unless a FILM SAVER is installed
in trays that have film.
8 Calibration Buttons/LEDs. Used to initiate a manual film calibration.

5-2 2G0947 - 31JAN08

 Diagnostics

LOCAL PANEL Icons

Icon Description
This icon indicates that film calibration is required. The IMAGER is unable to
print jobs from this supply until a successful calibration occurs.
This icon indicates that a COVER or PANEL is open on the IMAGER.

This icon indicates an error with the FILM TRAY. An error code will also be
shown. The FILM TRAY cannot be used until the error is corrected.
This icon indicates that you should insert the FILM SAVER into the FILM
TRAY.
This icon appears when the film fails calibration and indicates that the IMAGER
has been placed in "Manual mode".
This icon indicates that the DICOM network connection to the IMAGER is
offline.
This icon indicates that a FILM TRAY is not installed. Both FILM TRAYS must
be installed in order for the IMAGER to operate.
This icon indicates that a user-initiated shutdown is complete. The IMAGER
can now be powered OFF.
This icon indicates that preventive maintenance is due.

This icon indicates that one or more jobs are present in the "Undeliverable Jobs
Queue".
This icon indicates that the FILM SAVER must be removed from the FILM
TRAY.
This icon indicates that a reset of the print counts to preventive maintenance is
due.
This icon indicates there are prints in the "Undeliverable Jobs Queue" that are
waiting to be deleted.
This icon indicates that a user-initiated system restart is in process.

This icon indicates that the IMAGER has been placed in "Service mode".

This icon indicates that the IMAGER is warming up. The amount of time
remaining until the IMAGER reaches operating temperature is also shown.

2G0947 - 31JAN08 5-3

Diagnostics

DICOM Printer Status Messages

In response to a DICOM printer N-GET status request, a printer status message
and printer status info message are returned to the requesting Service Class User
(SCU). Every error has an associated printer status info message. If more than 1
error exists when a printer N-GET request is received, a status message is sent
in response according to an established priority. The following table shows the
DICOM printer status and status info messages.

Table 5-1: DICOM Printer Status Messages

Printer Status Printer Status Info Printer Status Printer Status Info

FAILURE ELEC DOWN WARNING BAD SUPPLY MGZ

PRINTER DOWN CALIBRATION ERR
PROC DOWN CHECK PRINTER
COVER OPEN
EMPTY MEDIASZ
MEDIATP
FILM JAM
FILM TRANS ERR
PRINTER BUSY
PROC INIT
PRINTER INIT
PRINTER OFFLINE

5-4 2G0947 - 31JAN08

 Diagnostics

Machine Control System (MCS) Printer Status Messages

The following table describes how the LOCAL PANEL and Web Portal indicate
printer status to the user.

Table 5-2: MCS Printer Status Messages

Printer Web Portal

Local Panel Display DICOM Status Description
Status Display

Any FILM • Ready LED off Not Ready WARNING / At least one of the FILM
SUPPLY • Supply display is COVER OPEN SUPPLIES is open (not
Open blanked for open inserted and latched into
supply place.
• Status code: 20702
DOOR Open • Ready LED off Hood Open WARNING / The TOP COVER or
• Attention LED on COVER OPEN FRONT PANEL is open or
• Status code: 20701 one of the side PANELS is
removed. The IMAGER is
not "Ready".
Failed • Ready LED off Failed See Error Code An error has occurred that
• Error LED on prevents printing.
• Error code shown
IMAGER • Ready LED off Not Ready n/a The printer will complete
Unlock • Unlock Button/LED any prints in progress.
Requested flashing for the
requested FILM
SUPPLY
Offline • Ready LED off Printing WARNING / The printer has been
• Attention LED on Disabled PRINTER disabled.
• Status code: 20704 OFFLINE
Printing • Ready LED flashing Printing NORMAL The IMAGER is currently
printing films.
Ready • Ready LED on Ready NORMAL The IMAGER is online and
• Supply display shows the PROCESSOR has
count, type, and size reached operating
for each film supply temperature.
Self-test • Ready LED off Self-test WARNING / This occurs when power is
• Network LED off PRINTER INIT first applied to the MCS.
• the display shows the
Carestream Health
logo
Service • Ready LED off Service Mode WARNING / The SERVICE SWITCH is
Mode • Attention LED on PRINTER enabled. The IMAGER is
• Status code: 20700 OFFLINE not "Ready".

2G0947 - 31JAN08 5-5

Diagnostics

Table 5-2: MCS Printer Status Messages (Cont’d)

Printer Web Portal

Local Panel Display DICOM Status Description
Status Display

Warming • Ready LED off Warming=xx WARNING / The PROCESSOR is

• Warming LED on PROC INIT warming up and will not be
• Number of minutes ready to print for xx
until warm shown minutes.

Film Supply Status Messages

The following table describes how the LOCAL PANEL and Web Portal indicate
film supply status to the user.

Table 5-3: Film Supply Status Messages

Film Supply Web Portal

Local Panel Display Description
State Display

Calibrating • Attention LED on Calibrating A calibration is in progress for this

• Status code: 21001 (upper), FILM TRAY.
23001 (lower)
• Unlock Button/LED on
• Cal Button/LED off
• Supply info area displays film
type, size, and count
Failed • Attention LED on Failed An error has occurred that affects
• Status code: 21000 (upper), normal operation. This FILM
23000 (lower) SUPPLY is currently not usable and
• Unlock Button/LED on requires user intervention.
• Cal Button/LED flashing
• Supply info area displays icon
for this state
Film Covered • Attention LED on Film is Covered The FILM BAG or FILM SAVER is
• Status code: 21003 (upper), still on and must be removed before
23003 (lower) the FILM TRAY can be used.
FILM TRAY • Unlock Button/LED on Empty and/or There is a FILM TRAY in the FILM
Empty • Cal Button/LED off sheet count of 0 SUPPLY; it contains a liner/RF tag
• Supply info area displays film and the sheet count is 0.
type, size, and count

5-6 2G0947 - 31JAN08

 Diagnostics

Table 5-3: Film Supply Status Messages (Cont’d)

Film Supply Web Portal

Local Panel Display Description
State Display

Manual Mode • Attention LED on The film in this FILM SUPPLY does
• Status code: 21002 (upper), not meet AIQC standards. However,
23002 (lower) the user has selected “Manual
• Button/LED on Mode”, so it will be used as if it is
• Cal Button/LED off “Ready”.
• Supply info area displays film
type, size, and count
No FILM • Unlock Button/LED on Invalid FILM There is a FILM TRAY in the FILM
TRAY • Cal Button/LED off TRAY SUPPLY but it does not contain a
• Supply info area displays icon LINER/RF TAG.
for this state
Ready • Unlock Button/LED on normal tray info The FILM SUPPLY is ready for use.
• Cal Button/LED off
• Supply info area displays film
type, size, and count
Requires • Attention LED on Requires The FILM TRAY must be calibrated
Calibration • Status code: 21001 (upper), Calibration before the IMAGER can print from
23001 (lower) it.
• Unlock button LED on
• Cal button LED off
• Supply info area displays film
type, size, and count
Supply Open • Ready LED off No FILM TRAY There is no FILM TRAY in the
• Unlock Button/LED off FILM SUPPLY.
• Cal Button/LED off
• Supply info area blank
Unlock Pending • Ready LED off (or blinking if Unlock An “Unlock” has been requested but
active print) Requested has not started because of one of the
• Cal Button/LED off (or following:
blinking if active calibration) • films are still moving through the
• Unlock Button/LED blinking IMAGER
• If the FILM TRAY requires a • the FILM TRAY contains film
cover, the status code is: but has not been covered with a
Status code: 21002 (upper), FILM SAVER
23002 (lower)
Once the conditions for unlock are
met, the supply state will change to
“No FILM TRAY”.

2G0947 - 31JAN08 5-7

Diagnostics

Job Manager Status Messages

The following table describes how the LOCAL PANEL and Web Portal indicate
job status to the user.

Table 5-4: Job Manager Status Messages

Job Manager Local Panel

Web Portal Display Description
Status Display

Active n/a Shows how many The IMAGER is accepting DICOM job
jobs having this requests and film is available for all current
status are queued. jobs.
No Media • Attention LED on Shows how many The IMAGER is accepting DICOM job
• Required media jobs having this requests but film is not available for at least
size is displayed status are queued. one current job.
Offline • Ready LED on IMAGER Offline The IMAGER will not accept any DICOM job
• Network LED off requests.
• Status code:
20704
Undeliverable • Status code: Shows how many The IMAGER has queued jobs that can never
jobs queued 20703 jobs having this be printed and should be deleted.
status are queued.

5-8 2G0947 - 31JAN08

 Diagnostics

Condition Codes
Subsystems in the 5800
Each subsystem has an ID number that allows:
• some error history, retrieved through the SERVICE TOOL by subsystem
• logs to be written, sorted, and retrieved by subsystem
Each subsystem has a range of error numbers. The numbers have 2 parts, a
subsystem ID number and an error ID number. This number system keeps the
error ID numbers given to software components in other IMAGERS for similar
errors.

Table 5-5: Subsystem IDs

Subsys ID Subsystem/Component Name Error ID

MIM Core Components:

01 - Configuration and Control Subsystem 01-xxx
02 - Messaging Subsystem 02-xxx
03 - Statistics Subsystem 03-xxx
04 - DICOM Input Print Service Class 04-xxx
05 Provider (SCP) Subsystem 05-xxx
06 - Study Reclamation Subsystem 06-xxx
07 - Delivery Subsystem 07-xxx
08 - MIM Data Components Subsystem 08-xxx
09 - MPDB Updater Subsystem 09-xxx
- Version Subsystem
DRE:
10 - Delivery Subsystem 10-xxx
11 - 12 - N/A for the 5800 IMAGER
13 - SERVICE TOOL 13-xxx
14 - Web Portal User Interface 14-xxx

2G0947 - 31JAN08 5-9

Diagnostics

Table 5-5: Subsystem IDs (Cont’d)

Subsys ID Subsystem/Component Name Error ID

MCS:
20 - General MCS System 20-xxx
21 - Upper FILM SUPPLY 21-xxx
22 - N/A For The 5800 IMAGER
23 - Lower FILM SUPPLY 23-xxx
24 - N/A For The 5800 IMAGER
25 - RF Tag 25-xxx
26 - FILM TRANSPORT 26-xxx
27 - OPTICS 27-xxx
28 - PROCESSOR 28-xxx
29 - DENSITOMETER 29-xxx
30 - 35 - N/A For The 5800 IMAGER
36 - LOCAL PANEL User Interface 36-xxx

Severity Levels
The following table describes the severity levels associated with condition codes
for the IMAGER.

Table 5-6: Severity Levels

Severity Description Recovery

0-Fatal A failure occurred and the IMAGER will The IMAGER must be restarted.
have to be restarted.
1-Alert A failure occurred, but it should be The IMAGER should be able to continue after
temporary and correctable by the user. the problem is corrected. If the failure is FILM
SUPPLY specific, the IMAGER should be able
to continue operating using the other FILM
SUPPLY.
2-Warning An event occurred that should notify the No recovery needed.
user.
3-Notify An event occurred, but was automatically A notice is written to the log. The IMAGER
recovered. should be able to continue automatically.
4-Auxiliary Status information. Does not impact IMAGER operation.

5-10 2G0947 - 31JAN08

 Diagnostics

Condition Code: 01-000

Web Portal Message Log Message DICOM Message Severity

None General Error in Configuration NORMAL 3-Notify

and Control Subsystem.

Description
A general, non-specific error has occurred in the Configuration and Control
Subsystem.

System Impact
Unknown.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 01-001

Web Portal Message Log Message DICOM Message Severity

None Maximum Number of Restarts NORMAL 2-Warning

Exceeded for XXXX. [where
XXXX is the subsystem name]

Description
When a subsystem or component generates a non-recoverable, Configuration
and Control will attempt to shutdown and restart it. This error means that
Configuration and Control has initiated more than the configured number of
allowed restarts.

System Impact
The system will continue to run normally, unless the subsystem or component in
question cannot run any longer.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-11

Diagnostics

Condition Code: 01-002

Web Portal Message Log Message DICOM Message Severity

None Error reading configuration NORMAL 2-Warning

information.

Description
An error occurred while reading the Configuration and Control Subsystem
configuration information.

System Impact
The Configuration and Control Subsystem may not execute correctly.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 01-004

Web Portal Message Log Message DICOM Message Severity

MIM Core: Internal Software Error starting subsystem xxxx NORMAL 1-Alert
Error

Description
An error occurred while attempting to start subsystem xxxx.

System Impact
The subsystem in question will not be started.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-12 2G0947 - 31JAN08

 Diagnostics

Condition Code: 01-005

Web Portal Message Log Message DICOM Message Severity

None Error stopping subsystem xxxx NORMAL 1-Alert

Description
An error occurred while attempting to stop subsystem xxxx.

System Impact
The subsystem in question may still be running, in which case full shutdown
will not be achievable.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 01-007

Web Portal Message Log Message DICOM Message Severity

None Configuration and Control NORMAL 2-Warning

Subsystem cannot communicate
with subsystem xxxx.

Description
An unknown error has occurred while communicating with subsystem xxxx.

System Impact
Configuration and Control will attempt to re-establish communications with the
subsystem in question. If communications is lost, the subsystem will be
shutdown by force and restarted.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-13

Diagnostics

Condition Code: 01-008

Web Portal Message Log Message DICOM Message Severity

None All subsystems successfully NORMAL 3-Notify

started.

Description
All subsystems to be started by the Configuration and Control Subsystem have
been started.

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 01-009

Web Portal Message Log Message DICOM Message Severity

None OS could not be shut down. NORMAL 3-Notify

Description
The operating system did not complete shutting down in the expected amount of
time.

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

5-14 2G0947 - 31JAN08

 Diagnostics

Condition Code: 01-010

Web Portal Message Log Message DICOM Message Severity

None Subsystem xxxx terminated. NORMAL 3-Notify

Description
A subsystem (xxxx) that was started by the Configuration and Control
Subsystem terminated abnormally.

System Impact
The subsystem will be temporarily unavailable until it is restarted by the
Configuration and Control Subsystem. Depending on the subsystem, it may
cause associations to be rejected, or printing to be delayed.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 04-000

Web Portal Message Log Message DICOM Message Severity

None General Error in DICOM Input NORMAL 3-Notify

Print SCP Subsystem.

Description
A general, non-specific error has occurred in the DICOM Input Print Service
Class Provider (SCP) Subsystem.

System Impact
Unknown.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-15

Diagnostics

Condition Code: 04-100

Web Portal Message Log Message DICOM Message Severity

None Maximum Number of NORMAL 1-Alert

Associations Exceeded.

Description
The maximum number of associations configured has been exceeded. The
association is rejected.

System Impact
The Service Class User (SCU) will not be able to open an association, and
therefore will not be able to deliver a print job.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 04-101

Web Portal Message Log Message DICOM Message Severity

None No Destination Matching Called NORMAL 1-Alert

AE Title.

Description
The AE title did not map to a destination that is currently available at this
Service Class Provider (SCP).

System Impact
The Service Class User (SCU) will not be able to open an association, and
therefore will not be able to deliver a print job.

User Action
None

FE Action
None, this is a log notification only.

5-16 2G0947 - 31JAN08

 Diagnostics

Condition Code: 04-110

Web Portal Message Log Message DICOM Message Severity

None The association request was NORMAL 1-Alert

rejected.

Description
An association request was rejected for one or more of the following reasons:
• The Service Class User (SCU) did not specify an implementation UID.
• The SCU did not specify an application context name.
• The protocol version is a two-byte field; bit ZERO (0) must be ONE (1).
• The SCU did not specify any presentation context items to be negotiated.
• None of the proposed presentation context items were successfully
negotiated. This may happen, for example, when a DICOM Store SCU
tries to communicate with a DICOM Print Service Class Provider (SCP).

System Impact
The SCU will not be able to open an association, and therefore will not be able
to deliver a print job.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-17

Diagnostics

Condition Code: 04-200

Web Portal Message Log Message DICOM Message Severity

MIM Core: Disk Full Disk Full. NORMAL 1-Alert

Description
The partition of the DISK where studies are stored is full.

System Impact
If a study is currently in progress, it cannot be completed. New studies will not
be accepted.

User Action
1. Delete jobs in the "Unprintable jobs" queue.
2. Load requested film type for jobs in the "Waiting for media" queue.
3. If the error persists, call for service.

FE Action

Condition Code: 04-201

Web Portal Message Log Message DICOM Message Severity

None Send Keep-Alive Message NORMAL 2-Warning

Failed.

Description
The Service Class Provider (SCP) may be configured to periodically send
packets to maintain a TCP/IP connection with a Service Class User (SCU), to
which the SCU should reply. This error means that the SCU did not reply to the
SCP’s "Are You There?" packet.

System Impact
The SCP will abort the association tied to this connection.

User Action
None

FE Action
None, this is a log notification only.

5-18 2G0947 - 31JAN08

 Diagnostics

Condition Code: 04-202

Web Portal Message Log Message DICOM Message Severity

None Network Connection Lost. NORMAL 2-Warning

Description
The Service Class Provider (SCP) has lost the network connection to a Service
Class User (SCU).

System Impact
The SCP will abort the association tied to this connection.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 04-300

Web Portal Message Log Message DICOM Message Severity

None Referencing Missing PLUT. NORMAL 1-Alert

Description
The referenced Preference Look Up Table (PLUT) specified by tag (2050,0500)
in the film box or image box is not present.

System Impact
The MIM Core will not process the current print job.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-19

Diagnostics

Condition Code: 04-301

Web Portal Message Log Message DICOM Message Severity

None Required attribute XXXX NORMAL 1-Alert

(GGGG,EEEE) is missing from
YYYY SOP.

Description
A required attribute for the specified Service Object Pair (SOP) class is missing.
Where XXXX (GGGG,EEEE) is the tag name and number, and YYYY is the
SOP name.

System Impact
The named SOP will not be processed. If the SOP is a film session or film box,
the requested page(s) will not be printed.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 04-302

Web Portal Message Log Message DICOM Message Severity

None Invalid attribute XXXX NORMAL 1-Alert

(GGGG,EEEE) encountered in
YYYY SOP.

Description
An invalid attribute for the specified Service Object Pair (SOP) class was found.
Where XXXX (GGGG,EEEE) is the tag name and number, and YYYY is the
SOP name.

System Impact
The named SOP will not be processed. If the SOP is a film session or film box,
the requested page(s) will not be printed.

User Action
None

FE Action
None, this is a log notification only.

5-20 2G0947 - 31JAN08

 Diagnostics

Condition Code: 05-000

Web Portal Message Log Message DICOM Message Severity

None Error Unknown. NORMAL 2-Warning

Description
An unknown error has occurred in the Study Reclamation Subsystem.

System Impact
Unknown.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 05-001

Web Portal Message Log Message DICOM Message Severity

None Error reading configuration NORMAL 2-Warning

information.

Description
An error occurred while reading the Study Reclamation Subsystem
configuration information.

System Impact
The Study Reclamation Subsystem may not execute correctly

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-21

Diagnostics

Condition Code: 05-002

Web Portal Message Log Message DICOM Message Severity

None High water-mark reached. NORMAL 3-Notify

Scheduled study reclamation
time reached.

Description
Study reclamation has been initiated because either the high-water mark has
been reached, or the scheduled time for study reclamation has occurred.

System Impact
Completed studies will be systematically removed from the system until the
low-water mark is reached.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 05-003

Web Portal Message Log Message DICOM Message Severity

None Low water-mark could not be NORMAL 3-Notify

reached.

Description
The Storage Recovery Subsystem could not reach the low-water mark while
running the storage reclamation routines.

System Impact
None. The MIM Core should continue to run normally, although this warning
may continue to be logged periodically.

User Action
None

FE Action
None, this is a log notification only.

5-22 2G0947 - 31JAN08

 Diagnostics

Condition Code: 05-004

Web Portal Message Log Message DICOM Message Severity

None Low-water-mark reached. NORMAL 3-Notify

Description
Study reclamation has been completed because the low-water mark was
successfully reached.

System Impact
None.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 05-005

Web Portal Message Log Message DICOM Message Severity

None Study reclamation is shutting NORMAL 3-Notify

down.

Description
The Study Reclamation Subsystem has received a shutdown request.

System Impact
None. Most likely, the entire system is shutting down. Also, it may be that a
configuration information change that requires the subsystem to be restarted.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-23

Diagnostics

Condition Code: 06-000

Web Portal Message Log Message DICOM Message Severity

None General error in delivery NORMAL 3-Notify

subsystem.

Description
A general, non-specific error has occurred in the Delivery Subsystem.

System Impact
Unknown.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 06-001

Web Portal Message Log Message DICOM Message Severity

None General startup error. NORMAL 1-Alert

Description
A general error occurred while starting the Delivery Subsystem.

System Impact
Jobs will not be delivered, as the software interface for the Delivery Subsystem
could not be started. This should be a recoverable error.

User Action
None

FE Action
None

5-24 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-002

Web Portal Message Log Message DICOM Message Severity

None Bad or missing configuration NORMAL 1-Alert

information.

Description
An error occurred while reading the Delivery Subsystem configuration
information.

System Impact
The Delivery Subsystem may not execute correctly. This should be a
recoverable error.

User Action

None

FE Action
None

2G0947 - 31JAN08 5-25

Diagnostics

Condition Code: 06-101

Web Portal Message Log Message DICOM Message Severity

None General job processing error. NORMAL 1-Alert

Description
The job delivery component has encountered a general error while processing a
job.
• Startup error
• Bad or missing configuration data
• Resource allocation error
• Mode switching error
• Multi-threading error
• Message exchange error
• Status callback error
• Inaccessible buffer
• Job is null
• System exception
• Invalid parameter

System Impact
The current job may not be processed to completion due to an internal error.

User Action
None

FE Action

5-26 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-102

Web Portal Message Log Message DICOM Message Severity

None Printer not in ready state. NORMAL 2-Warning

Description
The printer is not ready to accept delivery jobs.

System Impact
Jobs will not be delivered while the printer is in this state.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 06-103

Web Portal Message Log Message DICOM Message Severity

None Invalid Media NORMAL 1-Alert

Description
An error occurred while reading the Delivery Subsystem configuration
information.

System Impact
The submitted job will not be delivered.

User Action
None

FE Action

2G0947 - 31JAN08 5-27

Diagnostics

Condition Code: 06-104

Web Portal Message Log Message DICOM Message Severity

None Media unavailable. NORMAL 2-Warning

Description
The currently requested media is not available.

System Impact
The submitted job will not be delivered.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 06-105

Web Portal Message Log Message DICOM Message Severity

None Page delivery success. NORMAL 3-Notify

Description
Notification that a page was successfully delivered; this is not an error
condition.

System Impact
None.

User Action
None

FE Action
None, this is a log notification only.

5-28 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-106

Web Portal Message Log Message DICOM Message Severity

None Job delivery success. NORMAL 3-Notify

Description
Notification that a job was successfully delivered; this is not an error condition.

System Impact
None.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 06-200

Web Portal Message Log Message DICOM Message Severity

None Database access error. NORMAL 1-Alert

Description
An error occurred while accessing the MIM Core database. The database may
be corrupted, or simply a timeout occurred.

System Impact
The current job will not deliver. This error should be recoverable.

User Action
None

FE Action

2G0947 - 31JAN08 5-29

Diagnostics

Condition Code: 06-300

Web Portal Message Log Message DICOM Message Severity

Database access error. NORMAL 1-Alert

Description
An error occurred in the destination business logic component. The database
may be corrupted, or simply a timeout occurred.

System Impact
The current job will not deliver. This error should be recoverable.

User Action
None

FE Action

Condition Code: 06-400

Web Portal Message Log Message DICOM Message Severity

MIM Core: Image Page Error General page builder error NORMAL 1-Alert

Description
A general page builder error has occurred. Conditions include:
• performance timer errors
• dumping images at lower level
• error initializing text, line lists, or member variables

System Impact
The current page will not be processed because it could not be rendered due to
an internal error.

User Action
1. Delete jobs in the "Unprintable jobs" queue.
2. Resend the print job from the image source.
3. If the error persists, call for service.

FE Action

5-30 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-410

Web Portal Message Log Message DICOM Message Severity

MIM Core: Image Rendering (see Description) NORMAL 1-Alert

Error

Description
The page builder component has encountered the following rendering error:
• General error rendering the page.
• Error after completion of chain-forming.
• Error rendering trim or rectangle.
• Error rendering text: XXXX [where XXXX is the test to be rendered.]
• Error rendering icon XXXX. [where XXXX is the name of the icon.]
• General error with algorithm parameters.

System Impact
The current page will not be processed because it could not be rendered due to
an internal error.

User Action
1. Delete jobs in the "Unprintable jobs" queue.
2. Resend the print job from the image source.
3. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-31

Diagnostics

Condition Code: 06-411

Web Portal Message Log Message DICOM Message Severity

MIM Core: Image Data Error (see Description) NORMAL 1-Alert

Description
The page builder component has encountered the following image data error:
• width and/or height is less than zero,
• bits beyond the pixel depth are not zeroed.

System Impact
The current page will not be processed because it could not be rendered due to
an internal error.

User Action
1. Delete jobs in the "Unprintable jobs" queue.
2. Resend the print job from the image source.
3. If the error persists, call for service.

FE Action

Condition Code: 06-412

Web Portal Message Log Message DICOM Message Severity

None Render abort requested. NORMAL 1-Alert

Description
The page builder component has been asked to halt a rendering that is currently
in progress.

System Impact
The current page will not be processed because rendering was aborted.

User Action
None

FE Action

5-32 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-420

Web Portal Message Log Message DICOM Message Severity

MIM Core: Internal Software (see Description) NORMAL 1-Alert

Error

Description
The page builder component has encountered the following data error:
• The specified page width and/or height is less than zero.
• The number of page bands is neither 1 nor 3, and each of the bands do not
have the same type.
• Icon (x1,y1) and/or (x2,y2) is beyond the page extents.
• Image size mismatch error, where the size read does not match the size
expected.
• Bad cropping coordinates.
• Icon or image file not found.
• Trying to read image data; most likely, the image input file could not be
found.
• General error accessing the database component.

System Impact
The current page will not be processed because it could not be rendered due to
an internal error.

User Action
1. Delete jobs in the "Unprintable jobs" queue.
2. Resend the print job from the image source.
3. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-33

Diagnostics

Condition Code: 06-430

Web Portal Message Log Message DICOM Message Severity

MIM Core: Internal Software (see Description) NORMAL 1-Alert

Error

Description
The page builder has encountered one of the following errors while building the
image processing chain:
• General chain-building error.
• Tonescaling error, usually an error in the Transfer Function Tables (TFT),
Preference Look Up Table (PLUT), or Curve Shape.
• Error forming the color processing chain, including missing ICC profile
files.
• Layout chain error, including bad rotation and/or flip parameters.
• Error forming the printer processing chain.

System Impact
Unknown

User Action
1. Delete jobs in the "Unprintable jobs" queue.
2. Resend the print job from the image source.
3. If the error persists, call for service.

FE Action

5-34 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-440

Web Portal Message Log Message DICOM Message Severity

None sendPage(): NORMAL 2-Warning

myMPageBuilder.RenderPage()
call has high bits masked out.

Description
The 12-bit image data had pixels that were greater than 12 bits.

System Impact
None. The system will automatically compensate for the problem.

User Action
None

FE Action

Condition Code: 06-500

Web Portal Message Log Message DICOM Message Severity

None (see Description) NORMAL 1-Alert

Description
One of the following internal errors has occurred:
• Binding error
• Staging error
• Printing error
• Exposure error
• Unknown internal error

System Impact
The job may not be delivered due to an internal error communicating with the
MCS Interface Server (MIS).

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-35

Diagnostics

Condition Code: 06-501

Web Portal Message Log Message DICOM Message Severity

None Media XXX not loaded. [where NORMAL 2-Warning

XXX is the requested media]

Description
The requested media is not currently loaded in the printer.

System Impact
The current job will not be delivered until the specified media is loaded.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 06-502

Web Portal Message Log Message DICOM Message Severity

None Media XXX requires NORMAL 2-Warning

calibration. [where XXX is the
requested media]

Description
The requested media is not calibrated.

System Impact
The current job will not be delivered until the specified media has been
calibrated

User Action
None

FE Action
None, this is a log notification only.

5-36 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-503

Web Portal Message Log Message DICOM Message Severity

None Media xxx is calibrating. NORMAL 3-Notify

Description
The requested media (xxx) is currently being calibrated.

System Impact
Jobs will not be delivered until the calibration cycle is completed.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 06-504

Web Portal Message Log Message DICOM Message Severity

None Error calibrating media xxx NORMAL 3-Notify

Description
An error occurred during media calibration.

System Impact
Jobs may not be delivered since the media could not be calibrated.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-37

Diagnostics

Condition Code: 06-505

Web Portal Message Log Message DICOM Message Severity

None Media xxx is empty. NORMAL 2-Warning

Description
The requested media (xxx) is empty.

System Impact
The current job will not be delivered until the specified media is loaded.

User Action
1. Load the FILM TRAY with the appropriate media.

FE Action
1. Load the FILM TRAY with the appropriate media.

Condition Code: 06-506

Web Portal Message Log Message DICOM Message Severity

None Media xxx is jammed. NORMAL 2-Warning

Description
The requested media is currently jammed.

System Impact
The current job will not be delivered until the media jam is cleared.

User Action
None

FE Action
1. Clear the jam.

5-38 2G0947 - 31JAN08

 Diagnostics

Condition Code: 06-600

Web Portal Message Log Message DICOM Message Severity

General error in delivery NORMAL 1-Alert

subsystem.

Description
A general, non-specific error has occurred in the Delivery Subsystem.

System Impact
Unknown.

User Action
None

FE Action

Condition Code: 10-001

Web Portal Message Log Message DICOM Message Severity

MIS: Internal Software Error MIS Internal Error PRINTER DOWN 0-Fatal

Description
This represents any of a number of errors that indicate that internal software
functionality of the MCS Interface Server (MIS) Subsystem has failed.
Examples include: persistent memory failures, object creations failing, system
call failures.

System Impact
The DRE is not functional.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

1. Make a copy of the log with the error.

2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software.
5. Restore the configuration.

2G0947 - 31JAN08 5-39

Diagnostics

Condition Code: 10-003

Web Portal Message Log Message DICOM Message Severity

MIS: Image Buffer Error MIS Image Buffer Error PRINTER DOWN 0-Fatal

Description
This represents any of a number of errors that indicate that image memory
buffer functionality of the MCS Interface Server (MIS) Subsystem has failed.

System Impact
The DRE is not functional.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software.
5. Restore the configuration.

5-40 2G0947 - 31JAN08

 Diagnostics

Condition Code: 10-015

Web Portal Message Log Message DICOM Message Severity

MIS: Database Error MIS Database Error CHECK PRINTER 1-Alert

Description
This represents any of a number of errors indicating that database software
functionality of the MCS Interface Server (MIS) Subsystem has failed.
Examples include: SQL server down, incorrect database table installation,
database read/ write/ update failed.

System Impact
The printer can accept jobs and print but cannot track total print counts, prints to
PM, prints to Filter change, or the history of calibration data.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software (see Additional Service Procedures,
“Upgrading the HARD DRIVE with a New Version of System Software -
"Ghosting"” on page 8-5).
5. Restore the configuration (see Additional Service Procedures, “Restoring
the Configuration” on page 8-2).

2G0947 - 31JAN08 5-41

Diagnostics

Condition Code: 10-910

Web Portal Message Log Message DICOM Message Severity

MIS: MCS Communication MIS to MCS Communications PRINTER DOWN 0-Fatal

Failure Fail

Description
This error occurs when the Machine Control System (MCS) fails to respond to
the MCS Interface Server (MIS). The error is declared by the MIS and a log
message is generated. This error is a fatal error that will probably result in a
service call.

System Impact
The printer is unable to print films. The spooler is still able to accept jobs but
new films will not be initiated. Films in progress will not be completed.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 13-001

Web Portal Message Log Message DICOM Message Severity

None General Error in Service Tool NORMAL 3-Notify

Subsystem.

Description
A SERVICE TOOL internal error has occurred. This represents any of a number
of errors indicating that internal software functionality of the Service Tool
Subsystem has failed. Examples include: persistent memory failures, object
creations failing, system call failures, Common Service Platform (CSP)
framework errors.

System Impact
Service operations may not be working correctly. The DRE should be
functional, but may not respond correctly to the service function being run or the
function may fail.

User Action
None

FE Action
None, this is a log notification only.

5-42 2G0947 - 31JAN08

 Diagnostics

Condition Code: 14-001

Web Portal Message Log Message DICOM Message Severity

None General Error in WEB PORTAL NORMAL 3-Notify

Subsystem.

Description
A Web Portal internal error has occurred. This represents any of a number of
errors indicating that internal software functionality of the Web Portal
Subsystem has failed. Examples include: persistent memory failures, object
creations failing, system call failures, framework errors.

System Impact
Web Portal operations may not be working correctly. The DRE should be
functional, but may not respond correctly to the Web Portal function being run
or the function may fail.

User Action
None

FE Action

2G0947 - 31JAN08 5-43

Diagnostics

Condition Code: 20-004

Web Portal Message Log Message DICOM Message Severity

USB Failure. USB failed to initialize PRINTER DOWN 0-Fatal

Description
This error occurs when the DRE is unable to successfully initialize its USB
circuits and thus cannot transfer image data. The error is declared by the
Machine Control System (MCS) and a log message is generated. The error can
be caused by a disconnected or faulty USB CABLE, or by a problem in the USB
circuits in the DRE computer, or by a problem in the DATAPATH BOARD.
The error will probably result in a service call. The error clears only when
power is cycled.

System Impact
The DRE is not functional.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.

1. De-energize then energize the LASER IMAGER.

2. Check the connection on the DATAPATH USB CABLE.
3. Install a new HARD DRIVE (see Adjustments and Replacements,
“HARD DRIVE” on page 3-89).
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE MOTHERBOARD” on page 3-92).

5-44 2G0947 - 31JAN08

 Diagnostics

Condition Code: 20-154

Web Portal Message Log Message DICOM Message Severity

MCS: Internal Communications MCS failed to read/write to the ELEC DOWN 0-Fatal
Failure hard drive.

Description
This error occurs when the Machine Control System (MCS) application reports
that it has detected an error while attempting to read or write from its storage
space on the HARD DRIVE. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Re-ghost the IMAGER.
3. Install a new HARD DRIVE (see Adjustments and Replacements,
“HARD DRIVE” on page 3-89).
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE MOTHERBOARD” on page 3-92).

2G0947 - 31JAN08 5-45

Diagnostics

Condition Code: 20-156

Web Portal Message Log Message DICOM Message Severity

Incompatible Software Versions One or more micros have PRINTER DOWN 0-Fatal
Installed software versions installed that
are incompatible with the MCS
version

Description
This error occurs during Machine Control System (MCS) diagnostics when the
MCS determines that the software version of one or more of the
MICROCONTROLLERS is incompatible with the MCS software version. This
error should only happen when the MCS software is being installed or updated.
The error is cleared when MCS diagnostics passes.

System Impact
The printer is unable to print films. The spooler is still able to accept jobs but
new films will not be initiated. Films in progress will not be completed.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Do the actions below in sequence. If an action provides a resolution, do not

continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Use the SERVICE TOOL to check that the version of software in each
MICRO BOARD is the same as that in the MCS MASTER CPU.
3. Upgrade the MICROCONTROLLER SOFTWARE (see Additional
Service Procedures, “Upgrading the FIRMWARE in the
MICROCONTROLLERS” on page 8-7).
4. Load a new version of the SYSTEM SOFTWARE (see Additional
Service Procedures, “Upgrading the HARD DRIVE with a New Version
of System Software - "Ghosting"” on page 8-5).
5. Install a new MICRO BOARD.
6. Install a new HARD DRIVE (see Adjustments and Replacements,
“HARD DRIVE” on page 3-89).
7. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE MOTHERBOARD” on page 3-92).

5-46 2G0947 - 31JAN08

 Diagnostics

Condition Code: 20-209

Web Portal Message Log Message DICOM Message Severity

Laser Imager Opened During Hood or Cover Opened During PRINTER DOWN 0-Fatal
Self Test Self Test

Description
This error occurs during Machine Control System (MCS) diagnostics when the
IMAGER determines that the TOP COVER or a PANEL was opened during the
execution of Self Test. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept jobs but
new films will not be initiated. Films in progress will not be completed.

User Action
1. Close the open TOP COVER or PANEL.
2. Shut down the IMAGER, then start the IMAGER.
3. If the error persists, call for service.

FE Action
1. Check that the following are closed and secured:
• TOP COVER
• FRONT and BACK PANELS
2. De-energize then energize the IMAGER.

2G0947 - 31JAN08 5-47

Diagnostics

Condition Code: 20-449

Web Portal Message Log Message DICOM Message Severity

None Processor Filter Maintenance NORMAL 3-Notify

Required

Description
This notification is written to the log when the processor filter maintenance
(PFM) sheet count exceeds the PFM sheet count limit.

System Impact
None - the system will function normally.

User Action
1. Change the CHARCOAL FILTER.
2. Press and hold, for 5 seconds, the Maintenance Reset LED/Button on the
local panel.
3. Press and hold, for 5 seconds, the lower LED/Button adjacent to the code
for resetting the counts to filter change. The preventive maintenance icon
and condition code are cleared, and the display screen returns to normal
operation.

FE Action
1. Change the FILTER.
2. Use the SERVICE TOOL to reset the "Counts to Filter Change".

Condition Code: 20-550

Web Portal Message Log Message DICOM Message Severity

None Preventive Maintenance NORMAL 3-Notify

Required

Description
This notification is written to the log when the preventive maintenance (PM)
sheet count exceeds the preventive maintenance/system cleaning sheet count
limit.

System Impact
None - the system will function normally.

User Action
None

FE Action
1. Do the PM.

5-48 2G0947 - 31JAN08

 Diagnostics

Condition Code: 20-700

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that the IMAGER entered Service Mode.

System Impact
The printer is unable to print films. The spooler is still able to accept jobs but
new films will not be initiated. Films in progress will not be completed.

User Action
None

FE Action
1. Take the IMAGER out of Service Mode.

Condition Code: 20-701

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that the TOP COVER or a PANEL was opened.

System Impact
The printer is unable to print films. The spooler is still able to accept jobs but
new films will not be initiated. Films in progress will not be completed.

User Action
1. Close the TOP COVER or PANEL.

FE Action
1. Close the TOP COVER or PANEL.

2G0947 - 31JAN08 5-49

Diagnostics

Condition Code: 20-702

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that one of the FILM SUPPLIES has no FILM
TRAY inserted.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs, but new films will not be initiated.

User Action
1. Install the FILM TRAY.

FE Action
1. Install the FILM TRAY.

Condition Code: 20-703

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that 1 or more jobs is in the Undeliverable Jobs
Queue.

System Impact
The IMAGER will function normally.

User Action
1. Press and hold, for 5 seconds, the Maintenance Reset LED/Button on the
local panel.
2. Press and hold, for 5 seconds, the Maintenance Reset LED/Button again
to delete the jobs in the Undeliverable Jobs Queue.

FE Action
1. Delete the jobs in the Undeliverable Jobs Queue.

5-50 2G0947 - 31JAN08

 Diagnostics

Condition Code: 20-704

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that the DICOM network is offline.

System Impact
The printer is unable to print films.

User Action

FE Action

Condition Code: 20-705

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that a user-initiated system restart is in progress.

System Impact
The printer is unable to print films until the restart is complete.

User Action
None

FE Action
None

2G0947 - 31JAN08 5-51

Diagnostics

Condition Code: 20-706

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that a user-initiated system shutdown is complete.

System Impact
The printer is unable to print films.

User Action
1. Shut the IMAGER power OFF.

FE Action
1. De-energize the IMAGER.

Condition Code: 20-913

Web Portal Message Log Message DICOM Message Severity

None Image transfer failure. Wrong NORMAL 3-Notify

number of bytes transferred in
the allotted timeframe.

Description
This notification occurs when the wrong number of pixels is transferred between
the DRE and the DPB in the allotted timeframe. The faulty image will be
printed. The job will be failed, temporarily placed in the undelivered queue, and
rescheduled for delivery. (Note: Error 20-915 is generated when this problem is
detected on the 3rd successive film.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

5-52 2G0947 - 31JAN08

 Diagnostics

Condition Code: 20-915

Web Portal Message Log Message DICOM Message Severity

Internal Image Data Transfer Image transfer failure after ELEC DOWN 0-Fatal
Failed multiple attempts. Wrong
number of bytes delivered in the
allotted timeframe.

Description
This error occurs when the wrong number of pixels is transferred between the
DRE and the DPB in the allotted timeframe on 3 successive films. A faulty
image is printed on each failure. Jobs associated with the faulty image will be
failed, temporarily placed in the undelivered queue, and rescheduled for
delivery. The error is cleared when the IMAGER power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Install a new DRE to DPB USB CABLE from the DRE to the OPTICS
MODULE.
3. Install a new HARD DRIVE (see Adjustments and Replacements,
“HARD DRIVE” on page 3-89).
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE MOTHERBOARD” on page 3-92).
5. Install a new IMAGING AY (see Adjustments and Replacements,
“IMAGING AY” on page 3-84).

2G0947 - 31JAN08 5-53

Diagnostics

Condition Code: 20-919

Web Portal Message Log Message DICOM Message Severity

Internal Image Data Render Image Render did not complete. ELEC DOWN 0-Fatal
Failed

Description
This error occurs when image data transfer between the DRE and the Machine
Control System (MCS) is interrupted and does not complete within a reasonable
time. The error is cleared when the IMAGER power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs, but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Install a new DRE to DPB USB CABLE from the DRE to the OPTICS
MODULE.
3. Install a new HARD DRIVE (see Adjustments and Replacements,
“HARD DRIVE” on page 3-89).
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, “DRE MOTHERBOARD” on page 3-92).
5. Install a new IMAGING AY (see Adjustments and Replacements,
“IMAGING AY” on page 3-84).

5-54 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-000 or 23-000

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that the FILM SUPPLY needs attention due to a
failure. The failure information is specified by a separate error code.

System Impact
None - the system will function normally.

User Action
None

FE Action
Complete the FE Action for the other error code that is generated.

Condition Code: 21-001 or 23-001

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that the FILM SUPPLY needs calibration before it
can be used.

System Impact
None - the system will function normally.

User Action
1. Do a manual calibration for the FILM SUPPLY.

FE Action
1. Do a manual calibration for the FILM SUPPLY.

2G0947 - 31JAN08 5-55

Diagnostics

Condition Code: 21-002 or 23-002

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
This auxiliary code indicates that the supply is operating in "manual" mode,
which means that the image quality is not within the normal range.

System Impact
None - the system will function normally.

User Action
None

FE Action
None

Condition Code: 21-003 or 23-003

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
The FILM BAG or the FILM SAVER has not yet been removed. The film
cannot be used for printing until it is removed.

System Impact
None - the system will function normally.

User Action
1. Remove the FILM BAG and/or FILM SAVER.

FE Action
1. Remove the FILM BAG and/or FILM SAVER.

5-56 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-004 or 23-004

Web Portal Message Log Message DICOM Message Severity

None (none) (Not Applicable) 4-Auxiliary

Description
The FILM SAVER has not yet been applied. The FILM TRAY will not be
unlocked for removal until the FILM SAVER is applied, in order to prevent film
exposure. The FILM TRAY can be manually unlocked if the FILM SAVER
detection is not working properly.

System Impact
None - the system will function normally.

User Action
1. Install the FILM SAVER.

FE Action
1. Install the FILM SAVER.

2G0947 - 31JAN08 5-57

Diagnostics

Condition Code: 21-116 or 23-116

Web Portal Message Log Message DICOM Message Severity

Film Jam in Area 1: xxxxx xxxxx Supply: Film Pickup FILM TRANS ERR 1-Alert
Supply Failure. Film did not lift
successfully as indicated by
Film Separated sensor (S3x),
Pickup Home sensor (S1x), or
Contact sensor (S2x).

Description
This error occurs if, on the third successive attempt, the IMAGER fails to pick
up a sheet of film as indicated by the FILM SEPARATED SENSOR (S3x), the
PICKUP HOME SENSOR (S1x), or the FILM CONTACT SENSOR (S2x). The
film has most likely fallen back down onto the FILM TRAY. The error is
cleared when a FILM TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Cover the FILM TRAY with the FILM SAVER.
2. Remove the FILM TRAY from the IMAGER.
3. Remove any misplaced films from Area 1.
4. If Area 1 did not contain misplaced films, take the FILM TRAY to a dark
room and remove the FILM SAVER. Remove any misplaced films and
cover the FILM TRAY with the FILM SAVER.
5. Re-insert the FILM TRAY and remove the FILM SAVER.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Do the following:

Check: If an existing problem:

FILM TRAY Install a new FILM TRAY.
For a film jam. See “FIlm Jam - Error Code 2x-116” on
page 5-107.
For an obstruction. Remove the obstruction.
CONNECTORS and CABLES Seat all CONNECTORS.

5-58 2G0947 - 31JAN08

 Diagnostics

Check: If an existing problem:

FILM SEPARATED SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, FILM
SEPARATED - UPPER (S3U) and
LOWER (S3L)” on page 3-83).
PICKUP HOME SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, PICKUP
HOME - UPPER (S1U) and LOWER
(S1L)” on page 3-81).
FILM CONTACT SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, FILM
CONTACT - UPPER (S2U) and LOWER
(S2L)” on page 3-82).
SUCTION CUPS Install new CUPS (see Adjustments and
Replacements, “SUCTION CUP” on
page 3-79).
PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments
and Replacements, “MOTOR, PICKUP
DRIVE - UPPER (M3U) and LOWER
(M3L)” on page 3-78).
VACUUM PUMP Install a new PUMP (see Adjustments and
Replacements, “VACUUM PUMP (M4)”
on page 3-74).
VACUUM VALVE Install a new VALVE (see Adjustments and
Replacements, “VALVE, SOLENOID -
UPPER (M5U) and LOWER (M5L)” on
page 3-80).

3. Install a new PICKUP AY (see Adjustments and Replacements,

“PICKUP AY - UPPER” on page 3-76 or “PICKUP AY - LOWER” on
page 3-77).

2G0947 - 31JAN08 5-59

Diagnostics

Condition Code: 21-117 or 23-117

Web Portal Message Log Message DICOM Message Severity

None xxxxx Supply: Film pickup NORMAL 3-Notify

retry. Film did not lift
successfully.

Description
This notification occurs if the IMAGER fails to pick up a sheet of film as
indicated by the FILM SEPARATED SENSOR (S3x) or the PICKUP HOME
SENSOR (S1x). (Note: Error 2x-116 is generated on the third successive failed
pickup attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

5-60 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-118 or 23-118

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Internal xxxxx Supply: Pickup Home FILM TRANS ERR 1-Alert
Hardware Failure Sensor (S1x) failed to sense the
pickup assembly in the
appropriate home or off-home
position.

Description
This error occurs if the PICKUP fails to leave the home position at the
beginning of a pickup cycle or fails to reach the home position at the end of a
pickup cycle (as indicated by the PICKUP HOME SENSOR S1x). It can also
occur if the PICKUP did not go off-home or reached home unexpectedly. This
error can indicate a problem with the PICKUP HOME SENSOR (S1x) or
PICKUP DRIVE MOTOR (M3x). The error is cleared when a FILM TRAY is
re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Cover the FILM TRAY with the FILM SAVER.
2. Remove the FILM TRAY from the IMAGER.
3. Re-insert the FILM TRAY and remove the FILM SAVER.
4. If the error persists, call for service.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Do the following:

Check: If an existing problem:

CONNECTORS and CABLES Seat all CONNECTORS.
PICKUP HOME SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, PICKUP
HOME - UPPER (S1U) and LOWER
(S1L)” on page 3-81).

2G0947 - 31JAN08 5-61

Diagnostics

Check: If an existing problem:

PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments
and Replacements, “MOTOR, PICKUP
DRIVE - UPPER (M3U) and LOWER
(M3L)” on page 3-78).

3. Install a new PICKUP AY (see Adjustments and Replacements,

“PICKUP AY - UPPER” on page 3-76 or “PICKUP AY - LOWER” on
page 3-77).

5-62 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-119 or 23-119

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Internal xxxxx Supply: Film contact FILM TRANS ERR 1-Alert
Hardware Failure sensor (S2x) failed to confirm
that the pickup arm assembly
lowered and contacted the film

Description
This error occurs only while attempting to pick up a film or checking for film in
the FILM TRAY. After the PICKUP HOME SENSOR (S1x) confirmed that the
PICKUP had left its home position, the FILM CONTACT SENSOR (S2x) did
not confirm that film contact was made. This error can also occur when the
FILM CONTACT SENSOR was active when the PICKUP was at home, or
when the FILM CONTACT SENSOR is stuck on. The most likely cause of the
error is a failed FILM CONTACT SENSOR (S2x). The error is cleared when a
FILM TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the tray from
the IMAGER.
2. Re-insert the FILM TRAY and remove the FILM SAVER.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Do the following:

Check: If an existing problem:

FILM TRAY Install a new FILM TRAY.
For a film jam. Remove films.
CONNECTORS and CABLES Seat all CONNECTORS.
PICKUP HOME SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, PICKUP
HOME - UPPER (S1U) and LOWER
(S1L)” on page 3-81).

2G0947 - 31JAN08 5-63

Diagnostics

Check: If an existing problem:

FILM CONTACT SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, FILM
CONTACT - UPPER (S2U) and LOWER
(S2L)” on page 3-82).
PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments
and Replacements, “MOTOR, PICKUP
DRIVE - UPPER (M3U) and LOWER
(M3L)” on page 3-78).

3. Install a new PICKUP AY (see Adjustments and Replacements,

“PICKUP AY - UPPER” on page 3-76 or “PICKUP AY - LOWER” on
page 3-77).

5-64 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-122 or 23-122

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Internal xxxxx Supply: Film Separation FILM TRANS ERR 1-Alert
Hardware Failure sensor (S3x) failed to confirm
film separation.

Description
This error occurs only while attempting to pick up a film. The PICKUP CUPS
were lowered onto the film and the suction was applied, but the FILM
SEPARATED SENSOR (S3x) did not actuate. The error is cleared when a
FILM TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the FILM
TRAY from the IMAGER.
2. Take the FILM TRAY to a dark room and remove the FILM SAVER.
Verify that the film is lying flat. Replace the FILM SAVER.
3. Re-insert the FILM TRAY and remove the FILM SAVER.
4. If this error repeats, try a new film pack.
5. If the error persists, call for service.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Do the following:

Check: If an existing problem:

FILM TRAY Install a new FILM TRAY.
For a film jam. Remove films.
CONNECTORS and CABLES Seat all CONNECTORS.
FILM SEPARATED SENSOR Install a new SENSOR (see Adjustments
and Replacements, “SENSOR, FILM
SEPARATED - UPPER (S3U) and
LOWER (S3L)” on page 3-83).

2G0947 - 31JAN08 5-65

Diagnostics

Check: If an existing problem:

PICKUP DRIVE MOTOR Install a new MOTOR (see Adjustments
and Replacements, “MOTOR, PICKUP
DRIVE - UPPER (M3U) and LOWER
(M3L)” on page 3-78).

3. Install a new PICKUP AY (see Adjustments and Replacements,

“PICKUP AY - UPPER” on page 3-76 or “PICKUP AY - LOWER” on
page 3-77).

5-66 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-125 or 23-125

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Internal xxxxx Supply: Feed Roller FILM TRANS ERR 1-Alert
Hardware Failure Sensor (S4) failed to detect feed
roller open/closed position.

Description
This error occurs if the FEED ROLLER NIP SENSOR (S4) does not change
from blocked to unblocked when opening or from unblocked to blocked when
closing. Most likely cause is the FEED ROLLER NIP OPEN/CLOSE MOTOR
(M1) did not turn or the SENSOR did not detect the motion. The error is cleared
when a FILM TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the tray from
the IMAGER.
2. Re-insert the FILM TRAY and remove the FILM SAVER.
3. If the error persists, call for service.

FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Do the following:

Check: If an existing problem:

CONNECTORS and CABLES Seat all CONNECTORS.
FEED ROLLER NIP SENSOR Install a new SENSOR.
FEED ROLLER NIP Install a new MOTOR (see Adjustments
OPEN/CLOSE MOTOR and Replacements, “MOTOR, FEED
ROLLER NIP OPEN/CLOSE (M1)” on
page 3-53).

3. Install a new.

2G0947 - 31JAN08 5-67

Diagnostics

Condition Code: 21-126 or 23-126

Web Portal Message Log Message DICOM Message Severity

Film Jam in Area 1: xxxxx xxxxx Supply: Film Jam - SOP FILM JAM 1-Alert
Supply sensor (S8) failed to activate in
specified time.

Description
This error occurs if the leading edge of the film does not reach the START OF
PAGE (SOP) SENSOR (S8) as a result of being fed from the supply to the
exposure assembly. The film is likely still partially in the supply. The error is
cleared when a FILM TRAY is re-inserted after being removed or the TOP
COVER is closed.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Cover the FILM TRAY with the FILM SAVER. Remove the tray from
the IMAGER. Remove any misplaced films from Area 1.
2. If Area 1 did not contain misplaced films, take the FILM TRAY to a dark
room and remove the FILM SAVER. Remove any misplaced films and
replace the FILM SAVER.
3. If misplaced films were not found in the FILM TRAY, open and close the
TOP COVER. Wait 2 minutes for misplaced films to emerge from the
IMAGER.
4. Re-insert the FILM TRAY and remove the FILM SAVER.
5. If misplaced films were never located and this error recurs on the next
film, call for service.

FE Action
1. Clear the jam (see “Film Jam - Error Code 2x-126” on page 5-109).

5-68 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-127 or 23-127

Web Portal Message Log Message DICOM Message Severity

None xxxxx Supply: Film feed retry. NORMAL 3-Notify

Film did not feed successfully to
SOP sensor (S8) in specified
time.

Description
This notification occurs if the leading edge of the film does not reach the
START OF PAGE (SOP) SENSOR (S8) as a result of being fed from the supply
to the exposure assembly. The film may not have gone into the FEED
ROLLERS, so the entire pickup/feed sequence will be restarted for 1 retry. If
the retry subsequently fails, then error 26-325 will be generated, as well as
either a 2x-116 or 2x-126 error.

System Impact
None - the system will function normally.

User Action
None

FE Action

2G0947 - 31JAN08 5-69

Diagnostics

Condition Code: 21-130 or 23-130

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Internal xxxxx Supply: Film Separation FILM TRANS ERR 1-Alert
Hardware Failure Sensor (S3x) stuck on

Description
This error occurs only while attempting to pick up a film. The FILM
SEPARATED SENSOR (S3x) is in an incorrect state for PICKUP is in home
position, prior to film lift. The error is cleared when a FILM TRAY is
re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Cover the FILM TRAY with the FILM SAVER.
2. Remove the FILM TRAY from the IMAGER.
3. Re-insert the FILM TRAY and remove the FILM SAVER.
4. If the error persists, call for service.

FE Action

5-70 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-131 or 23-131

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Internal xxxxx Supply: Film did not FILM TRANS ERR 1-Alert
Hardware Failure release from cups after pickup,
as indicated by Film Separation
Sensor (S3x)

Description
This error occurs only while attempting to pick up a film. The FILM
SEPARATED SENSOR (S3x) indicates that the film has not released from the
CUPS at the end of the film pickup cycle. The error is cleared when a FILM
TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Cover the FILM TRAY with the FILM SAVER.
2. Remove the FILM TRAY from the IMAGER.
3. Re-insert the FILM TRAY and remove the FILM SAVER.
4. Shut down the IMAGER, then start the IMAGER.
5. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-71

Diagnostics

Condition Code: 21-139 or 23-139

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Unable to xxxxx Supply: RF Tag Reader BAD SUPPLY MGZ 1-Alert
Identify Film Pack failed to Read or Write RF Tag
data in film pack

Description
The IMAGER attempts to read the RF TAG in the film pack at powerup and
when a FILM TRAY is inserted. It attempts to write a new sheet count to the tag
after successful film feed. The error is generated if invalid data is read or if the
write fails. (If no data is read after 10 consecutive attempts, no error is generated
and the FILM TRAY is reported empty.) The error is cleared when a FILM
TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Try a different film pack.
2. If the error persists, call for service.

FE Action

5-72 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-145 or 23-145

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Unsupported xxxxx Supply: Media Type in BAD SUPPLY MGZ 1-Alert
Film Type film pack is not supported

Description
The IMAGER obtains the media type and CE mark information from the RF
TAG when the FILM TRAY is loaded or when the IMAGER power is turned
on. This error occurs if the IMAGER does not support the type at all. It also
occurs if the IMAGER has been configured (via the SERVICE TOOL) to reject
the type or CE mark. The error is cleared when a FILM TRAY is re-inserted
after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. The IMAGER has not been configured to use this film type.
2. Try a different film type or reconfigure the IMAGER.
3. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-73

Diagnostics

Condition Code: 21-146 or 23-146

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Unsupported xxxxx Supply: Media Size in BAD SUPPLY MGZ 1-Alert
Film Size film pack is not supported

Description
The IMAGER obtains the media size information from the RF TAG when the
FILM TRAY is loaded or when the IMAGER power is turned on. This error
occurs if the IMAGER does not support the size. The error is cleared when a
FILM TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. The IMAGER has not been configured to use this film size.
2. Try a different film size or reconfigure the IMAGER.
3. If the error persists, call for service.

FE Action

5-74 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-624 or 23-624

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Film Calibration xxxxx Supply: Calibration CALIBRATION 1-Alert

Failure Failed ERR

Description
This error occurs when the density readings that come from the calibration print
are not monotonic or the DENSITOMETER did not find exactly 21 steps in the
calibration wedge. The most likely cause is fogged or expired film. The error is
cleared when a FILM TRAY is re-inserted after being removed.

System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.

User Action
1. Try a different film pack.
2. Shut down the IMAGER, then start the IMAGER.
3. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-75

Diagnostics

Condition Code: 21-631 or 23-631

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Film Calibration xxxxx Supply: Calibration CALIBRATION 1-Alert

Failure - Dmin Outside Target failed - Dmin Not Met. ERR

Description
The error occurs when the calibration sheet does not have a step density at or
below the required Dmin value. The most likely causes are expired film or
incorrect PROCESSOR temperature. The error is cleared when a new
calibration is initiated or when the FILM TRAY is removed. Any FILM TRAY
using these calibration results will automatically go into AIQC-Manual Mode
and will continue printing but with reduced range in achievable densities. A new
calibration will be attempted when this FILM TRAY is re-inserted.

System Impact
None - the system will function normally.

User Action
1. The minimum density of the film is too high. Calibration results for this
film are outside the normal range, but will still be used.
2. If you do not wish to use these calibration results, perform a new
calibration on this film or try another film pack.

FE Action
1. Check for "fogged" film. If necessary, replace the film.
2. Use the SERVICE TOOL to check the PROCESSOR temperature and set
point for correct values. If necessary, adjust the temperature (see
Adjustments and Replacements, “PROCESSOR - DRUM Temperature”
on page 3-1).

5-76 2G0947 - 31JAN08

 Diagnostics

Condition Code: 21-632 or 23-632

Web Portal Message Log Message DICOM Message Severity

xxxxx Supply: Film Calibration xxxxx Supply: Calibration CALIBRATION 1-Alert

Failure - Dmax Outside Target failed - Dmax Not Met. ERR

Description
The error occurs when the calibration sheet does not have a step density at or
above the required Dmax value. The most likely causes are expired film or
incorrect PROCESSOR temperature. The error is cleared when a new
calibration is initiated or when the FILM TRAY is removed. Any FILM TRAY
using these calibration results will automatically go into AIQC-Manual Mode
and will continue printing but with reduced range in achievable densities. A new
calibration will be attempted when this tray is re-inserted.

System Impact
None - the system will function normally.

User Action
1. The maximum density of the film is too low. Calibration results for this
film are outside the normal range, but will still be used.
2. If you do not wish to use these calibration results, perform a new
calibration on this film or try another film pack.

FE Action
1. Use the SERVICE TOOL to check the PROCESSOR temperature and set
point for correct values. If necessary, adjust the temperature (see
Adjustments and Replacements, “PROCESSOR - DRUM Temperature”
on page 3-1).

2G0947 - 31JAN08 5-77

Diagnostics

Condition Code: 25-922

Web Portal Message Log Message DICOM Message Severity

RF Tag: Internal Diagnostic RF Tag reader failed self BAD SUPPLY MGZ 0-Fatal
Failure diagnostics

Description
When the RF Tag reader is told to perform diagnostics and returns a diagnostics
failure, the Machine Control System (MCS) commands a retry. This error is
indicated if the MICROCONTROLLER still indicates a diagnostics failure after
3 attempts. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 25-931

Web Portal Message Log Message DICOM Message Severity

RF Tag: Internal MCS failed to communicate ELEC DOWN 0-Fatal

Communications Failure with RF Tag micro after
multiple attempts

Description
This error occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response to 5
attempts. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-78 2G0947 - 31JAN08

 Diagnostics

Condition Code: 25-932

Web Portal Message Log Message DICOM Message Severity

None MCS failed to communicate NORMAL 3-Notify

with RF Tag micro

Description
This notification occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response. (Note:
Error 25-931 is generated when this problem is detected on the 5th successive
failed communication attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-79

Diagnostics

Condition Code: 26-325

Web Portal Message Log Message DICOM Message Severity

Film Jam in Area 2 Film Jam Entering Exposure FILM JAM 1-Alert
Transport: SOP sensor (S8)
failed to detect film leading
edge.

Description
This error occurs if the leading edge is not detected at the START OF PAGE
(SOP) SENSOR (S8) in a timely manner. This error commonly occurs in
conjunction with 2x-126. If it occurs alone, it is most likely an electronics issue.
The error is cleared when either FILM TRAY is removed and reinserted or
when the TOP COVER is opened and then closed.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. If this error occurred at the same time as 21-126 or 23-126, follow the
instructions for 21-126 or 23-126.
2. If this error occurred alone, open and close the TOP COVER to clear the
error.
3. Shut down the IMAGER, then start the IMAGER.
4. If the error persists, call for service.

FE Action
1. Clear the jam (see “Film Jam - Error Code 26-325” on page 5-110).

5-80 2G0947 - 31JAN08

 Diagnostics

Condition Code: 26-326

Web Portal Message Log Message DICOM Message Severity

Film Jam in Area 2 or 3 Film Jam Exiting Exposure FILM JAM 1-Alert
Transport: SOP sensor (S8)
failed to detect film trailing
edge.

Description
This error occurs if the trailing edge is not detected at the START OF PAGE
(SOP) SENSOR (S8) after the film has entered the EXPOSURE TRANSPORT
area. The error is cleared when the TOP COVER is opened then closed. When
this error occurs, the PROCESSOR stops rotating and the HEATER is turned
off. All films in the printer will be marked bad and reprinted automatically.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Open the IMAGER TOP COVER.
2. Unlatch and open the PROCESSOR COVER.
3. Carefully remove any films found in the PROCESSOR.
4. Close and latch the PROCESSOR COVER.
5. Close the TOP COVER. If film was not previously removed, the
misplaced films will emerge from the IMAGER within 2 minutes.

FE Action
1. Clear the jam (see “Film Jam - Error Codes 26-326 or 26-543” on
page 5-111).

2G0947 - 31JAN08 5-81

Diagnostics

Condition Code: 26-543

Web Portal Message Log Message DICOM Message Severity

Film Jam in Area 3 Film Jam Prior to Densitometer: FILM JAM 1-Alert
Film at Densitometer sensor
(S11) failed to detect film
leading edge.

Description
This error occurs if the leading edge is not detected at the FILM AT
DENSITOMETER SENSOR (S11) after the film leaves the exposure area. The
error is cleared when the TOP COVER is opened then closed. When this error
occurs, the PROCESSOR stops rotating and the HEATER is turned off. All
films in the printer will be marked bad and reprinted automatically.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. All other films will be reprinted.

User Action
1. Open the IMAGER TOP COVER and remove any films in Area 3.
2. If no films were found, unlatch and open the PROCESSOR COVER.
3. Carefully remove any films found in the PROCESSOR.
4. Close and latch the PROCESSOR COVER.
5. Close the TOP COVER. If film was not previously removed, the
misplaced films will emerge from the IMAGER within 2 minutes.

FE Action
1. Clear the jam (see “Film Jam - Error Codes 26-326 or 26-543” on
page 5-111).
2. If the above action does not correct the problem, or if the problem recurs,
it could be caused by a "burr" or a buildup of film residue on the
COOLING PLATE. To check and correct for this:
a. Push the leading edge of a film over the COOLING PLATE.
b. If the film "sticks" in anyway, clean the COOLING PLATE with an
ALCOHOL WIPE.
c. If necessary, replace the COOLING PLATE.

5-82 2G0947 - 31JAN08

 Diagnostics

Condition Code: 26-544

Web Portal Message Log Message DICOM Message Severity

Film Jam in Area 3 Film Jam at Densitometer: Film FILM JAM 1-Alert
at Densitometer sensor (S11)
failed to detect film trailing
edge.

Description
This error occurs if the trailing edge is not detected at the FILM AT
DENSITOMETER SENSOR (S11) as the film exits the DENSITOMETER. The
error is cleared when the TOP COVER is opened then closed. When this error
occurs, the PROCESSOR stops rotating and the HEATER is turned off. All
films in the printer will be marked bad and reprinted automatically.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. All other films will be reprinted.

User Action
1. Remove any films jammed in the IMAGER film exit (Area 3).
2. Open the TOP COVER and remove any films in Area 2.
3. Close the TOP COVER.

FE Action
1. Clear the jam (see “Film Jam - Error Code 26-544” on page 5-113).

2G0947 - 31JAN08 5-83

Diagnostics

Condition Code: 26-931

Web Portal Message Log Message DICOM Message Severity

Film Transport: Internal MCS failed to communicate ELEC DOWN 0-Fatal

Communications Failure with Film Path Microcontroller
after multiple attempts

Description
This error occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response to 5
attempts. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 26-932

Web Portal Message Log Message DICOM Message Severity

None MCS failed to communicate NORMAL 3-Notify

with Film Path Microcontroller

Description
This notification occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response. (Note:
Error 26-931 is generated when this problem is detected on the 5th successive
failed communication attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action

5-84 2G0947 - 31JAN08

 Diagnostics

Condition Code: 26-933

Web Portal Message Log Message DICOM Message Severity

Film Transport: Internal Film Path Microcontroller failed ELEC DOWN 0-Fatal
Communications Failure to communicate with an SMD
Microcontroller after multiple
attempts

Description
This error occurs when the FILM PATH MICROCONTROLLER tries to
communicate with one of the STEP MOTOR DRIVER (SMD)
MICROCONTROLLERS but receives no response to 5 attempts. The error
clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 26-934

Web Portal Message Log Message DICOM Message Severity

None Film Path Microcontroller failed NORMAL 3-Notify

to communicate with an SMD
Microcontroller

Description
This notification occurs when the FILM PATH MICROCONTROLLER tries to
communicate with one of the STEP MOTOR DRIVER (SMD)
MICROCONTROLLERS but receives no response. (Note: Error 26-933 is
generated when this problem is detected on the 5th successive failed
communication attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action

2G0947 - 31JAN08 5-85

Diagnostics

Condition Code: 27-123

Web Portal Message Log Message DICOM Message Severity

Optics: Internal Hardware Polygon fails to rotate at desired ELEC DOWN 0-Fatal
Failure speed

Description
This error occurs when the polygon speed measured by the OPTICS MODULE
MICROCONTROLLER is out of range. The error clears only when power is
cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 27-601

Web Portal Message Log Message DICOM Message Severity

Optics: Calibration Failed Optics Calibration Failed. ELEC DOWN 0-Fatal

Power Monitor Offset outside
valid range

Description
This error occurs when the power monitor offset measured by the optics
calibration and diagnostics is outside the predefined valid range. The error clears
when a calibration is requested or power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-86 2G0947 - 31JAN08

 Diagnostics

Condition Code: 27-604

Web Portal Message Log Message DICOM Message Severity

Optics: Calibration Failed Optics calibration failed to ELEC DOWN 0-Fatal

Adjust Laser Dynamic Range
within limits

Description
This error occurs when the laser dynamic range measured by the optics
calibration and diagnostics is outside the predefined valid range after 5
successive adjustment attempts. The error clears when a calibration is requested
or power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 27-607

Web Portal Message Log Message DICOM Message Severity

Optics: Calibration Failed Optics calibration detected ELEC DOWN 0-Fatal

Optics Maximum Power outside
valid range

Description
This error occurs when the maximum laser power measured by the optics
calibration and diagnostics is outside the predefined valid range. The error clears
when a calibration is requested or power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-87

Diagnostics

Condition Code: 27-608

Web Portal Message Log Message DICOM Message Severity

None Optics calibration detected laser NORMAL 3-Notify

dynamic range approaching
predefined limits

Description
This notification occurs when the laser dynamic range has been adjusted and its
value is within 10% of the xxxxx or lower limit of the adjustment range.

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 27-609

Web Portal Message Log Message DICOM Message Severity

None Optics calibration detected NORMAL 3-Notify

Optics Maximum Power
approaching limit

Description
This notification occurs when the maximum LASER power measured by the
optics calibration and diagnostics is approaching the predefined valid limit.

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

5-88 2G0947 - 31JAN08

 Diagnostics

Condition Code: 27-611

Web Portal Message Log Message DICOM Message Severity

Optics: Internal Hardware Optics calibration laser power ELEC DOWN 0-Fatal
Failure gain adjustment failed

Description
The laser power gain is measured using a voltage on the LASER DRIVER. This
error occurs when the LASER DRIVER voltage cannot be adjusted to within
limits by the optics calibration after 20 successive attempts.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 27-613

Web Portal Message Log Message DICOM Message Severity

None Spinner jitter correction outside NORMAL 3-Notify

valid range (correction disabled)

Description
The system measures the end of scan jitter caused by variations in the
POLYGON. The system uses these measurements to correct for variations and
improve end of scan jitter. This error will occur if these measurements are
outside of a range of values. If this error occurs, jitter correction is disabled. The
diagnostic disables correction by setting all facet corrections to a predefined
value. These measurements fine tune the jitter seen at the end of scan and
typically the presence or absence of jitter correction is difficult to observe.

System Impact
None - the system will function normally.

User Action
None

FE Action

2G0947 - 31JAN08 5-89

Diagnostics

Condition Code: 27-646

Web Portal Message Log Message DICOM Message Severity

Optics: Internal Hardware Optics hardware failed to report ELEC DOWN 0-Fatal
Failure start of page although Start of
Page sensor (S8) detected film.

Description
This error occurs if the optics hardware does not report the start of page
condition even though the START OF PAGE (SOP) SENSOR (S8) did indicate
the leading edge of the film has been detected. The image is likely blank, but the
film is not jammed and can likely be transported out of the IMAGER
successfully. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 27-650

Web Portal Message Log Message DICOM Message Severity

Optics: Internal Hardware Image Exposure time out failure ELEC DOWN 0-Fatal
Failure -- multiple successive timeouts.

Description
This error occurs when the image exposure does not complete in the required
time for 3 successive films. The error is cleared when the IMAGER power is
cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-90 2G0947 - 31JAN08

 Diagnostics

Condition Code: 27-651

Web Portal Message Log Message DICOM Message Severity

None Image Exposure timed out, job NORMAL 3-Notify

will be reprinted.

Description
This notification occurs when the image exposure does not complete in the
required time. The faulty image will be printed. The job will be failed,
temporarily placed in the undelivered queue, and rescheduled for delivery. If
this problem is detected on 3 successive films, error 27-650 is declared.

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-91

Diagnostics

Condition Code: 27-931

Web Portal Message Log Message DICOM Message Severity

Optics: Internal MCS failed to communicate ELEC DOWN 0-Fatal

Communications Failure with Optics (BPM) module after
multiple attempts

Description
This error occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response to 5
attempts. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 27-932

Web Portal Message Log Message DICOM Message Severity

None MCS failed to communicate NORMAL 3-Notify

with Optics (BPM)

Description
This notification occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response. (Note:
Error 27-931 is generated when this problem is detected on the 5th successive
failed communication attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

5-92 2G0947 - 31JAN08

 Diagnostics

Condition Code: 28-154

Web Portal Message Log Message DICOM Message Severity

Processor: Internal Processor microcontroller failed ELEC DOWN 0-Fatal

Communications Failure to read/write to NVRAM

Description
This error occurs when the MICROCONTROLLER reports that it has detected
an error while attempting to read or write from its NVRAM. The error clears
only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 28-155

Web Portal Message Log Message DICOM Message Severity

Processor: Internal Invalid Processor parameters PROC DOWN 0-Fatal

Communications Failure read from NVRAM

Description
This error occurs during initialization when the setpoint or offset parameters
read from NVRAM are outside their allowable values. This error is caused by
loading incorrect parameters into NVRAM or by an NVRAM error. The error
clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-93

Diagnostics

Condition Code: 28-501

Web Portal Message Log Message DICOM Message Severity

Processor: Internal Hardware Processor calculates PROC DOWN 0-Fatal

Failure temperature near zero. Probably
short in RTD circuit.

Description
This error occurs when the temperature calculated by the PROCESSOR
MICROPROCESSOR is nearly zero. The temperature is calculated from the
voltage measured by the RTD. The most likely cause is a short in the RTD
circuit. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 28-509

Web Portal Message Log Message DICOM Message Severity

Processor Warm-up Failure Processor failed to warm up in PROC DOWN 0-Fatal

the specified time

Description
This error occurs if the PROCESSOR RTD indicates a temperature lower than
the setpoint temperature when the allotted warm-up time has elapsed. The
allotted time is based on the initial PROCESSOR temperature. The error clears
only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-94 2G0947 - 31JAN08

 Diagnostics

Condition Code: 28-510

Web Portal Message Log Message DICOM Message Severity

Processor: Internal Hardware Processor calculates PROC DOWN 0-Fatal

Failure temperature reflecting the
maximum sensor reading.
Probably open in RTD circuit.

Description
This error occurs when the temperature calculated by the PROCESSOR
MICROPROCESSOR is near its maximum value. The temperature is calculated
from the voltage measured by the RTD. The most likely cause is an open in the
RTD circuit. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-95

Diagnostics

Condition Code: 28-551

Web Portal Message Log Message DICOM Message Severity

Processor Heater Failure Processor failed to warm up PROC DOWN 0-Fatal

when heater turned on

Description
This error occurs if the PROCESSOR RTD indicates that the temperature is not
rising at the expected rate. This error shuts down the PROCESSOR DRUM
HEATER. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 28-554

Web Portal Message Log Message DICOM Message Severity

Processor Over Temperature Processor Over Temperature PROC DOWN 0-Fatal

Description
This error occurs if the PROCESSOR RTD indicates that the temperature is
higher than the limit. This error shuts down the PROCESSOR DRUM
HEATER. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-96 2G0947 - 31JAN08

 Diagnostics

Condition Code: 28-931

Web Portal Message Log Message DICOM Message Severity

Processor: Internal MCS failed to communicate ELEC DOWN 0-Fatal

Communications Failure with the processor module after
multiple attempts

Description
This error occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response to 5
attempts. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 28-932

Web Portal Message Log Message DICOM Message Severity

None MCS failed to communicate NORMAL 3-Notify

with Processor

Description
This notification occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response. (Note:
Error 28-931 is generated when this problem is detected on the 5th successive
failed communication attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-97

Diagnostics

Condition Code: 29-154

Web Portal Message Log Message DICOM Message Severity

Densitometer: Internal Densitometer microcontroller ELEC DOWN 0-Fatal

Communications Failure failed to read/write to NVRAM

Description
This error occurs when the MICROCONTROLLER reports that it has detected
an error while attempting to read or write from its NVRAM. The error clears
only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-98 2G0947 - 31JAN08

 Diagnostics

Condition Code: 29-924

Web Portal Message Log Message DICOM Message Severity

Densitometer: Internal Densitometer offset reading out ELEC DOWN 0-Fatal

Diagnostic Failure of range with light source off

Description
During a calibration print and during DENSITOMETER diagnostics, a reading
from the DENSITY SENSOR (S10) is taken with the light source turned off.
The error is indicated if the MICROCONTROLLER reports the reading out of
range. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 29-925

Web Portal Message Log Message DICOM Message Severity

Densitometer: Internal Densitometer reference reading ELEC DOWN 0-Fatal

Diagnostic Failure out of range with light source on

Description
During a calibration print and during DENSITOMETER diagnostics, a reading
from the DENSITY SENSOR S10) is taken with the light source turned on. This
error occurs when the reading is out of range. (Note: Notification 29-945 is
generated when this reading is nearing the range limit.) The error clears only
when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-99

Condition Code: 29-926

Web Portal Message Log Message DICOM Message Severity

Densitometer: Internal Densitometer fiducial sensor ELEC DOWN 0-Fatal

Diagnostic Failure offset reading out of range with
light source off

Description
During a calibration print and during DENSITOMETER diagnostics, a reading
from the FIDUCIAL SENSOR S11) is taken with the light source turned off. The
error is indicated if the MICROCONTROLLER reports the reading out of range.
The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action
 Diagnostics

Condition Code: 29-927

Web Portal Message Log Message DICOM Message Severity

Densitometer: Internal Densitometer fiducial sensor ELEC DOWN 0-Fatal

Diagnostic Failure reference reading out of range
with light source on

Description
During a calibration print and during DENSITOMETER diagnostics, a reading
from the FIDUCIAL SENSOR S11) is taken with the light source turned on.
This error occurs when the reading is out of range. (Note: Notification 29-947 is
generated when this reading is nearing the range limit.) The error clears only
when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-101

Diagnostics

Condition Code: 29-931

Web Portal Message Log Message DICOM Message Severity

Densitometer: Internal MCS failed to communicate ELEC DOWN 0-Fatal

Communications Failure with Densitometer after
multiple attempts

Description
This error occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response to 5
attempts. The error clears only when power is cycled.

System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

Condition Code: 29-932

Web Portal Message Log Message DICOM Message Severity

None MCS failed to communicate NORMAL 3-Notify

with Densitometer

Description
This notification occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response. (Note:
Error 29-931 is generated when this problem is detected on the 5th successive
failed communication attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

5-102 2G0947 - 31JAN08

 Diagnostics

Condition Code: 29-945

Web Portal Message Log Message DICOM Message Severity

None Densitometer reference reading NORMAL 3-Notify

outside of optimal range with
light source on

Description
During a calibration print and during DENSITOMETER diagnostics, a reading
from the DENSITY SENSOR (S10) is taken with the light source turned on.
This notification occurs when the reading is outside of the optimal range, i.e.
approaching the range limit. (Note: Error 29-925 is generated when this reading
is over the range limit.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

2G0947 - 31JAN08 5-103

Diagnostics

Condition Code: 29-947

Web Portal Message Log Message DICOM Message Severity

None Densitometer fiducial sensor NORMAL 3-Notify

reference reading outside of
optimal range with light source
on

Description
During a calibration print and during DENSITOMETER diagnostics, a reading
from the FIDUCIAL SENSOR (S11) is taken with the light source turned on.
This notification occurs when the reading is outside of the optimal range, i.e.
approaching the range limit. (Note: Error 29-927 is generated when this reading
is over the range limit.)

System Impact
None - the system will function normally.

User Action
None

FE Action
None, this is a log notification only.

Condition Code: 36-931

Web Portal Message Log Message DICOM Message Severity

Local Panel: Internal MCS failed to communicate ELEC DOWN 0-Fatal

Communications Failure with Local Panel after multiple
attempts

Description
This error occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response to 5
attempts. The error clears only when power is cycled.

System Impact
The LOCAL PANEL User Interface will not display correct data.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

5-104 2G0947 - 31JAN08

 Diagnostics

Condition Code: 36-932

Web Portal Message Log Message DICOM Message Severity

None MCS failed to communicate NORMAL 3-Notify

with Local Panel

Description
This notification occurs when the Machine Control System (MCS) tries to
communicate with the MICROCONTROLLER but receives no response. (Note:
Error 29-931 is generated when this problem is detected on the 5th successive
failed communication attempt.)

System Impact
None - the system will function normally.

User Action
None

FE Action

Condition Code: 36-935

Web Portal Message Log Message DICOM Message Severity

Local Panel: No Local Panel not receiving NORMAL 2-Warning

Communications from MCS communications from MCS.

Description
This error occurs when the LOCAL PANEL does not receive communications
from the Machine Control System (MCS). The LOCAL PANEL waits for 50
seconds, then generates a fake button press in an attempt to provoke
communications from the MCS. After an additional 10 seconds, if the LOCAL
PANEL has not received MCS communications, this error is displayed on the
LOCAL PANEL User Interface. The error clears when the LOCAL PANEL
detects MCS communications.

System Impact
Unknown. If the MCS is down, the printer will not print films. If the problem is
limited to communications, the printer may be able to print films.

User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.

FE Action

2G0947 - 31JAN08 5-105

Diagnostics

Clearing Film Jams

CAUTION:
Shutting off the power deletes all acquired unprinted images and
clears some error messages. If you do this, you will have to resend the
unprinted images to the IMAGER.

3
2

1
Jam Areas

5-106 2G0947 - 31JAN08

 Diagnostics

FIlm Jam - Error Code 2x-116

1. Remove the FILM TRAYS.
2. Remove any misplaced films from Area 1. This area can be accessed
through the FILM TRAY slots.
NOTE: If the film is not accessible from the front of the IMAGER, continue
with Step 5.

TOP COVER

LEFT PANEL

2 Captive
THUMB
SCREWS

3. Open the TOP COVER.

4. Loosen 2 Captive THUMB SCREWS.
5. Remove the LEFT PANEL.

2G0947 - 31JAN08 5-107

Diagnostics

PICKUP access areas

6. Remove any misplaced films seen in the PICKUP access areas.

7. If Area 1 did not contain misplaced films, take the FILM TRAYS to a
dark room and remove the FILM SAVER. Remove any misplaced films
and cover the TRAY with the FILM SAVER.
8. Install the LEFT PANEL.

5-108 2G0947 - 31JAN08

 Diagnostics

Film Jam - Error Code 2x-126

1. Remove the FILM TRAYS.
2. Remove any misplaced films from Area 1. This area can be accessed
through the FILM TRAY slots.
3. If Area 1 did not contain misplaced films, take the FILM TRAYS to a
dark room and remove the FILM SAVER. Remove any misplaced films
and replace the FILM SAVER.
4. If misplaced films were not found in the TRAY, open and close the TOP
COVER. Wait 2 minutes for misplaced films to emerge from the
IMAGER.
If misplaced films were never located and this error recurs on the next
film, continue with Step 5.

TOP COVER

LEFT PANEL

2 Captive
THUMB
SCREWS

5. Open the TOP COVER.

6. Loosen 2 Captice THUMB SCREWS.
7. Remove the LEFT PANEL.

2G0947 - 31JAN08 5-109

Diagnostics

PICKUP access areas

8. Remove any misplaced films seen in the PICKUP access areas.

9. Install the LEFT PANEL.

Film Jam - Error Code 26-325

IMPORTANT: If this error occurred at the same time as 2x-126, follow the
instructions for “Film Jam - Error Code 2x-126” on page 5-109.

1. If this error occurred alone, open and close the TOP COVER to clear the
error.
2. If this error repeats, shut down the IMAGER, then start the IMAGER.

5-110 2G0947 - 31JAN08

 Diagnostics

Film Jam - Error Codes 26-326 or 26-543

TOP COVER

PROCESSOR COVER

PROCESSOR COVER LATCHES

1. Open the TOP COVER.

2. Remove any misplaced films.

CAUTION:
Hot surface.

3. Undo the PROCESSOR COVER LATCHES.

4. Raise the PROCESSOR COVER.
5. Carefully remove any films found in the DRUM area.
6. Close and LATCH the PROCESSOR COVER.
If the film was not found in the DRUM area, continue with Step 8.

2G0947 - 31JAN08 5-111

Diagnostics

TOP COVER

LEFT PANEL

2 Captive
THUMB
SCREWS

7. Loosen 2 Captive THUMB SCREWS.

8. Remove the LEFT PANEL.

FILM ADVANCE KNOB

9. Use the FILM ADVANCE KNOB to move the film through the
PROCESSOR.

5-112 2G0947 - 31JAN08

 Diagnostics

10. Install the LEFT PANEL.

11. Close the TOP COVER.
If film was not previously removed, the misplaced films will emerge from
the IMAGER within 2 minutes.

Film Jam - Error Code 26-544

1. Remove any films jammed in the IMAGER film exit.
2. Open the TOP COVER and remove any films in Area 2.
3. Close the TOP COVER.

2G0947 - 31JAN08 5-113

Diagnostics

Functions of the MICRO BOARD LEDs and Test Points

FILM PATH MICROCONTROLLER (FPM) BOARD

J1 J2 J3 J4 J5 J6 J7 J8

LED1 LED2 JP1 GND4 +12VTEST

JP2 J9
LED3
LED4

J10
LED5 LED6
LED7 LED8
GND3 LED9 LED10
LED13 LED11 LED12
LED16 LED14 LED15 J11
RESET LED19 LED17 LED18
LED22 LED20 LED21
GND1 +3.3V TEST LED23 LED24
S1 LED25
LED26 LED27
+5V TEST
S2
DEFAULTS

FPM

GND2 HAZARD+24V
+24VTEST
J12 J13 J21 J14 J16 J17 J18 J15 J19 J20

Table 5-7: FPM LEDs and Test Points

Item Description

LED1 RF Tag Read Write, Upper - Blinks rapidly during RF Tag Read or Write.
LED2 RF Tag Read Write, Lower - Blinks rapidly during RF Tag Read or Write.
LED3 RF Tag "Happy" - Blinks approximately once a second. When the Machine Control System
(MCS) is reflashing the RF Tag MICROPROCESSOR, this LED will be on constantly. If
the MCS is not reflashing the MICROCPROCESSOR and the LED is not blinking, the
MICROPROCESSOR is not functioning.
LED4 FPM MASTER MICROPROCESSOR "Happy" - Blinks approximately once a second
during normal operations. When the MCS is reflashing the FPM MASTER
MICROPROCESSOR, this LED will lock either ON or OFF for approximately 4 seconds.
In some circumstances, the FPM MASTER MICROPROCESSOR takes the responsibility
of reflashing the STEP MOTOR DRIVER (SMD) MICROPROCESSOR (U9 to U14).
When this is taking place, the FPM "Happy" LED will blink approximately 4 times a
second. This process can take up to 3 minutes, during which time normal printer operation
will be suspended. If no reflashing is taking place and the LED is not blinking, the
MICROPROCESSOR is not functioning.
LED5* LIFT_HOME UPPER - When lit, upper FILM SUPPLY PICKUP BAR is at home (up).

5-114 2G0947 - 31JAN08

 Diagnostics

Table 5-7: FPM LEDs and Test Points (Cont’d)

Item Description

LED6* LIFT_HOME LOWER - When lit, lower FILM SUPPLY PICKUP BAR is at home (up).
LED7* FILM_SAVER UPPER - When lit, upper FILM SAVER is not present.
LED8* FILM_SAVER LOWER - When lit, lower FILM SAVER is not present.
LED9, LED10 FILM_OUT UPPER, FILM_OUT LOWER - not used, never lit.
LED11* FILM_CONTACT UPPER - When lit, the upper PICKUP is not touching film in the upper
FILM SUPPLY.
LED12* FILM_CONTACT LOWER - When lit, the lower PICKUP is not touching film in the
lower FILM SUPPLY.
LED13 LASER_ILOCK - When lit, this LED indicates LASER power is enabled. It does not mean
the LASER is energized. LASER power is enabled only when:
• The 3 INTERLOCK SWITCHES are closed and,
• The SERVICE SWITCH is in the Normal position.
LED14* FILM_SEP UPPER - When lit, there is no film separation (the SUCTION CUPS are not
lifting a sheet of film) from the upper FILM SUPPLY.
LED15* FILM_SEP LOWER - When lit, there is no film separation (the SUCTION CUPS are not
lifting a sheet of film) from the lower FILM SUPPLY.
LED16 DOOR_ILOCK - When lit, the 24 V motor drive voltage (Hazard 24 V) is enabled. This
voltage is enabled when: .
• The 3 INTERLOCK SWITCHES are closed or,
• The SERVICE SWITCH is in the Service position.
LED17, LED18 TRAY_LOCK UPPER, TRAY_LOCK LOWER - not used, never lit.
LED19* FILM_PATH2 - not used, always lit.
LED20* NIPOC_LIMIT, UPPER - Indicates that the NIP ROLLER is moving from open to closed
or from closed to open.
LED21 NIPOC_LIMIT, LOWER - not used, never lit.
LED22 FILM_PATH3 - not used, never lit.
LED23* CASS_IN UPPER - When lit, there is no FILM TRAY in the upper FILM SUPPLY.
LED24* CASS_IN LOWER - When lit, there is no FILM TRAY in the lower FILM SUPPLY.
LED25 FILM_PATH4 - not used, never lit.
LED26, LED27 BAG UPPER, BAG LOWER - not used, never lit.
HAZARD +24V Test Point for Hazard 24 volts (MOTOR supply voltage). This voltage is enabled when:
• The 3 INTERLOCK SWITCHES are closed or,
• The SERVICE SWITCH is in the Service position.

2G0947 - 31JAN08 5-115

Diagnostics

Table 5-7: FPM LEDs and Test Points (Cont’d)

Item Description

+24V TEST Test Point for Digital 24 volts.

+12V TEST Test Point for Digital 12 volts.
+V5 TEST Test Point for Digital 5 volts.
+V3_3 TEST Test Point for Digital 3.3 volts.
GND1, GND2, Test Points for Logic Ground.
GND3, GND4
JP2 (Jumper pins) Jumper across both pins overrides the MICROPROCESSOR SENSOR control and enables
all FILM SUPPLY SENSORS.
S1 RESET SWITCH - Pressing this SWITCH causes a Checksum and Memory test to run for
the software on the FPM.
S2 DEFAULTS SWITCH.

* Indicates FILM SUPPLY SENSOR LEDs - - - Each of these LEDs is controlled by one of the FILM SUPPLY
SENSORS. LED ON = Related SENSOR blocked.

5-116 2G0947 - 31JAN08

 Diagnostics

PROCESSOR CONTROL BOARD (PCB)

J1
D5 D2 D4 D6

S1
J3
NEUTRAL
+24VTEST
LINE
J6

J4
JP3 JP1 JP2
PCB

Table 5-8: PCB LEDs and Test Points

Item Description

D2 CONFIG LED - When lit, the AC line voltage is 88 - 140 V AC (the 2 DRUM HEATERS are
connected in parallel). When unlit, the voltage is 173 - 264 V AC (the 2 DRUM HEATERS are
connected in series).
D4 INTLK LED - When lit, the MICROCONTROLLER has enabled the line voltage to the DRUM
HEATER. This LED will be OFF briefly at times, but during normal operations is continuously
lit.
D5 "Happy" LED - When the MICROCONTROLLER is functioning normally, this LED blinks
slightly faster than once a second. During MICROCONTROLLER reflash, the LED may freeze
momentarily. If the LED is steady ON or steady OFF, the MICROCONTROLLER is not
functioning.
D6 SSR LED - This LED pulses ON and OFF in 2 second cycles as the Solid State Relay (SSR)
switches HEATER power ON and OFF.
JP1 Test point for +3.3 V.
JP2 Test point for +2.5 V.
JP3 Test point for Ground.
+24VTEST Test Point for Hazard 24 V.
LINE, Test points for AC line voltage at the input of the PCB.
NEUTRAL
S1 RESET SWITCH - Pressing this SWITCH causes a Checksum and Memory test to run for the
software on the PCB.

2G0947 - 31JAN08 5-117

Diagnostics

Densitometer Control Board (DCB)

J2
(On bottom
Happy LED of Board)

J1

"Happy" LED - Normally blinks for a brief period after the IMAGER is energized or after the DRE sends a Reset
command to the DENSITOMETER. Blinking indicates the MICROPROCESSOR on the DCB is
operating normally. After start-up, this LED is shut OFF. If the MICROPROCESSOR detects a
checksum error during start-up, the LED will be ON continuously.

5-118 2G0947 - 31JAN08

 Diagnostics

MOTORS and SENSORS

Table 5-9: MOTORS and SENSORS

Description Home/Default Limit/Sensed Position

PICKUP MODULE
M3x - Pickup Drive Motor Home = UP Limit = Cassette bottom
M5x - Pickup Vacuum Valve Closed Open
S1x - Pickup Home Sensor Blocked = Pickup Home Unblocked = Pickup Not Home
S2x - Film Contact Sensor (also Blocked = Pickup not contacting film Unblocked = Pickup contacting film
used for Film Out detect)
S3x - Film Separated Sensor Blocked = Suction cups are not Unblocked = Suction Cups have
holding a sheet of film picked up a sheet from the film stack
FILM FEED TRANSPORT
M1 - Feed Roller Nip Open/Close
Motor
M2 - Feed Roller Nip Drive Motor OFF ON
M4 - Vacuum Pump OFF ON
M6x - Film Tray Unlock Motor Closed Open
S4 - Feed Roller Nip Position
Sensor
S5x - Film Tray Detect Sensor Blocked = Cassette not present Unblocked = Cassette present
S6x - Film Saver Detect Sensor Blocked = Film covered Unblocked = Film not covered
EXPOSURE TRANSPORT MODULE
M7 - Roller Drive Motor OFF ON
S8 - Start Of Page Sensor Unblocked = No film in NIP Blocked = Film in NIP
OPTICS MODULE
M10 - Polygon Spinner Motor Lock Signal Low = Spinner up to Lock Signal High = Spinner not up to
Speed Speed
S9 - Start of Scan Sensor 0 = Dark 1 = Light detected
PROCESSOR MODULE
M8 - Drum Drive Motor NA NA
(continuous)
M9 - Turnaround Roller Drive Off On
Motor
S10 - Density Sensor NA (Analog Sensor) NA (Analog Sensor)
S11 - Fiducial & Film Detect Unblocked = No Film at Sensor Blocked = Film at Densitometer
Sensor

2G0947 - 31JAN08 5-119

Diagnostics

Using the Logs

Types of Log
The SERVICE TOOL includes 9 logs.
• Application Log - This log records the events controlled and monitored by all
system software applications and subsystems.
• Audit Log - This log records who has been on the machine.
• DICOM Log - This is a log of Network (DICOM) Subsystem events filtered
from the Application Log. The Network Subsystem is part of the MIM (DRE)
application.
• Error History Log - This log records all error events.
• IIS (Internet Information Server) Log - This log records all attempts to connect
to the Web site Server.
• NT Event Log (Application) - This log records Windows Events for software
applications.
• NT Event Log (System) - This log records Windows Events for system
software.
• Print Delivery Log - This is a log of all Delivery and SDS Server Subsystem
events filtered from the Application log. The subsystems are part of the MIM
application.

APPLICATION Log
Using the Log The Application Log and the other subsystem logs which can be filtered from the
Application Log, are important troubleshooting resources. When an error occurs, you
can search the logs to help locate the problem by checking the sequence of events
leading up to the error. A troubleshooting sequence might be:
• Connecting your LAPTOP to the IMAGER and using SECURE LINK
CLIENT SOFTWARE to access the SERVICE TOOL.
• Doing a search of the Error History to determine the number of times the error
has occurred.
• Opening the NT Event (System) Log to determine the time at which the error
occurred.
• Doing a search of the Application Log (or a subsystem log) for data at the time
of the error.
• Viewing the data in the log before the error.
• If necessary, saving the log and sending it to Service Engineering or the TSC.
1. To access the Application Log, select Logs>Application Log from the Main
Menu of the SERVICE TOOL. A blank log screen with a Log Retrieval
window will display.

5-120 2G0947 - 31JAN08

 Diagnostics

2. Use the Log Retrieval window to locate the log data you want to view:
• If you have the approximate time when the event you want to view
occurred, select "View Log With Time Range" and enter a Start and End
Time.
• If you want to view the log of an event when the event is occurring, select
View Active Log.
3. Click [OK]. The retrieved log will display.
4. Click [Options] to display a screen of the columns of the log. You can use this
screen to decrease the width of the log.
5. To decrease the log to a usable width, uncheck the columns in the Display field
that are of no use. The items checked above are the most used for
troubleshooting in the field. (The other items are for Software Engineering
use.)
Note: You can also decrease or increase the column width in the log by selecting
the lines between the columns and moving the column left or right.
6. Click [OK].

2G0947 - 31JAN08 5-121

Diagnostics

Log Keying
Functions

1. Start - Click [Start] at any time to display parameters for retrieving a new log.
The Log Retrieval screen will display.
• If you have the approximate time at which an error occurred, select "View
Log With Time Range", and enter a Start Time and End Time which will
include the time of the event you want to review. Then click [OK].
• If you want to view the log during the time an event occurs:
– select "View Active Log"
– click [OK]
2. Stop - Click [Stop] at any time during the time a log is loading to stop the
loading process.
3. Load - Click [Load]
4. Save - Click [Save] to save a log to a folder on your LAPTOP.
• Use the cursor to select the area of the log you want to save.
• Select the folder on the LAPTOP, for example Log Files.
• Enter a File name and click [Save].
5. ? - Click the question mark to display a help screen.
6. Options - Click [Options] to display a screen of the log columns you want to
display.
• Select the name of each column you want to display in the log. The
columns selected above are of the most use for your purposes.
• Click [OK] to display the log.
7. Find - Click [Find] to search for an area in the log that you can identify by
words or numbers, for example, an error code.
• Enter the combination of words and numbers you want to locate in the Find
what window.
• Click [Find] to search the log.
8. Find Next - Click [Find Next] to locate the next entry from the Find operation.
Note: Your LAPTOP must have LOCAL LOG VIEWER SOFTWARE to view the
logs.
9. Display Filter - Click [Display Filter] to display a screen that will allow you to
filter the log to decrease the quantity of log data for analytical use.

5-122 2G0947 - 31JAN08

 Diagnostics

Using Advanced This section explains the use of the filtering function. For example: Modalities are
"Filtering" not able to select the IMAGER because the current number of "scp associations" has
reached and remains at the limit (12). You can use the filtering function to search for
key words and numbers in the log to locate the information to solve the problem. See
the following example search.
1. Access the Application Log and use the Log Retrieval window to select the
time within which the IMAGER problem occurred.
2. Click [OK] to capture the log data.
3. Select "Display Filter".
4. Under the Basic tab, select:
• "Enable Basic Filter"
• "Test contains"
5. Type the words and numbers that you want to search on. In this example, "scp
assoc" was selected to appear in the events in the log you want to view.
6. Click [OK] to search the log for the selected test.
7. Note that the search retrieved only log items that include the words "scp
assoc". Also note that the log includes 1,688 records. To decrease the data, do
additional filtering.
8. Click [Display Filter].
9. Select the "Advanced" tab.
10. Select "Enable Advanced filter" and fill in the first Field (see above). This adds
the word up to the original search words "scp assoc".
11. Click [OK] to retrieve all the "scp associations" that were up (running) during
the time that was selected.
12. Note that this search retrieved only 9 records, indicating that 9 associations
were up during the time selected.
13. Do another advanced search for scp associations that went down during the
selected time.
14. Note in the retrieved data that only 5 associations are indicated down.
15. A comparison of the up and down logs indicate that the leonardo modality
continued to add associations without closing down associations until the limit
of 12 associations was reached. This prevented new associations from
occurring.

Contents of the Each line of the log documents an event. Each event has 16 columns of information.
Log Only 4 or 5 of these columns are of use to the FE. (These are in boldface in the list
below.) The other data is for use by software engineering. To decrease the size of the
log, these columns should be removed from the viewed log by the Options function
described in the preceding section. The columns, from left to right, include:
1. Event Type - This column provides the same information in the Level column.
It describes the level provided for the event. The levels from highest to lowest
are: TRACE (Level 6), DEBUG (5), DIAG (4), INFO (3), WARNING (2),
ERROR (1), and FATAL ERROR (0).
2. Time- Provides the time of the event, down to 1/100th of a second. The time is
of use for locating events in the log.

2G0947 - 31JAN08 5-123

Diagnostics

3. Code - Code for an event. Normally an error code.

4. Text- This column describes the event.
5. App- The software application in which the event occurred.
6. Subsystem - The software subsystem within the application.
7. Module - The software module within the subsystem
8. File - The file within the software module
9. Line - Line number of the file.
10. Level - The level used to describe the event.
11. Version - The version of the subsystem.

Log Levels The level recorded in the logs for each subsystem can be changed, if necessary,
for troubleshooting purposes. To change a log level:
1. From the SERVICE TOOL menu, select Configuration>System>Log
Level.
2. Click [Modify].
3. From the drop-down menu for the subsystem, select the Log Level you
want and click [Save].
Note: The log levels, from lowest to highest are:
• 0 - Fatal Error: Record only fatal errors
• 1 - Error: Record all errors
• 2 - Warning: Record warnings and all errors
• 3 - Information: Record key events
• 4 - Diagnostic: Provide a level of information for field
troubleshooting.
• 5 - Debug: Provide a level of information for software debugging.
• 6 - Trace:

IMPORTANT:
Levels higher than the recommended defaults can slow down the system. If you
change a level to help diagnose a problem, return the level to the default value
after completing troubleshooting.

5-124 2G0947 - 31JAN08

Section 6: Illustrated Parts List

MAIN AY
Figure 6-1: MAIN AY - PANELS

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2G0947 - 31JAN08 6-1

Illustrated Parts List

Figure 6-1: MAIN AY - PANELS Parts List

Item Part No. Description Qty Notes

1 SP8F3810 PANEL AY - front 1 See Figure 6-24.

2 SP8F3812 PANEL AY - left 1
3 SP8F4549 COVER AY - top 1
4 SP8F4551 PANEL - back 1 If you order this item you
must also order item 5.
5 SP2G0581 LABEL - agency statements 1
6 SP5F8099 SCREW - Torx, M4 0.7x8 10
7 SP8F3811 PANEL AY - right 1
8 SP5F8105 SCREW - Torx, M5 0.8x16 4
9 SP6H9575 BUMPER - foot 4

6-2 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-2: MAIN AY - Top Left View

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2G0947 - 31JAN08 6-3

Illustrated Parts List

Figure 6-2: MAIN AY - Top Left View Parts List

Item Part No. Description Qty Notes

1 SP8F3917 PLENUM AY - outlet 1 Includes item 7.

2 SP8F3923 FILM FEED AY - film transport 1 See Figures 6-5, 6-6, and
6-7.
3 SP2G0364 HARNESS - film path microcontroller, 1
pickup and intermediate
4 SP8F4556 DUCT - fan, exit 1
5 SP5F4586 E-RING - 6-8 mm 1
6 SP78-8094-5562-5 HANDLE - rollback 1
7 SP8F4355 FAN AY - processor 1
8 SP2G0385 DEFLECTOR - light, left side 1
9 SP8F4349 PROCESSOR AY 1 See Figure 6-16.
10 SP5F8104 SCREW - Torx, M5 0.8x8 3
11 SP7H6201 WASHER - flat 1
12 SP2G0259 SHIELD - light cover 1
13 SP6E6626 BUMPER - round, rubber 2
14 SP8F3637 PLENUM AY - inlet 1
15 SP5F8098 SCREW - Torx, M4 0.7x5 8
16 SP6H7793 LANYARD 2
17 SP5F8101 SCREW - Torx, M4 0.7x25 3
18 SP12-7997-9291-1 CATCH - magnetic, body, snap in 3
19 SP7E8513 SWITCH - service 1
20 SP5F8100 SCREW - Torx, M4 0.7x16 10

6-4 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-3: MAIN AY - Top Right View

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2G0947 - 31JAN08 6-5

Illustrated Parts List

Figure 6-3: MAIN AY - Top Right View Parts List

Item Part No. Description Qty Notes

1 SP5F8095 SCREW - Torx, M3 0.5x5 13

2 SP2G0144 SHIELD - light 1
3 SP2G0777 WASHER - shipping 3
4 SP2G0439 PIN - overtravel, front 1
5 SP5F9433 SCREW - set, M4 0.7x25 1
6 SP8F4637 PIN - overtravel, imaging, back 2
7 SP2G0837 KIT, IMAGING AY 1 See Figure 6-15.
8 SP2G0068 DAMPER - foam, isolation 3
9 SP5F9624 SPRING - compression 3
10 SP2G1438 CAP - spring, isolation 3
11 SP8F4275 NUT - adjustment, isolation 3
12 SP2G0892 BRACKET - interlock switch 1
13 SP26-1011-6202-7 SWITCH - interlock, top cover 1
14 SP2G0893 COVER - interlock switch 1

6-6 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-4: MAIN AY - Right Side View

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2G0947 - 31JAN08 6-7

Illustrated Parts List

Figure 6-4: MAIN AY - Right Side View Parts List

Item Part No. Description Qty Notes

1 SP26-1004-3199-3 CIRCUIT BREAKER 2

2 SP5F8411 SCREW - Torx, flat head, M3 0.5x10 2
3 SP3E1385 CONNECTOR - inlet 1
4 SP6F5983 CONNECTOR - network coupler 1
5 SP5E5849 SWITCH - rocker 1
6 SP8F4686 CABLE SET - AC 1
7 SP8F4711 CABLE - ethernet dicom 1
8 SP8F4735 CABLE - film path microcontroller to 1
processor control board
9 SP8F4071 CABLE - film path microcontroller to data 1
path board
10 SP8F4075 HARNESS - film path microcontroller, 1
platen drive motor
11 SP7F2423 BUSHING - snap 5
12 SP8F4715 CABLE - service switch 1
13 SP8F4712 CABLE - interlock, top cover 1
14 SP2G0430 HARNESS - densitometer and interlock, 1
intermediate
15 SP8F4717 CABLE - film path microcontroller to 1
processor fan
16 SP8F4360 HINGE - male, slip joint, short 2
17 SP8F4354 ELECTRONICS BRACKET AY 1 See Figures 6-22 and
6-23.

6-8 2G0947 - 31JAN08

 Illustrated Parts List

FILM FEED AY
Figure 6-5: FILM FEED AY - 1 of 3

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2G0947 - 31JAN08 6-9

Illustrated Parts List

Figure 6-5: FILM FEED AY - Parts List (1 of 3)

Item Part No. Description Qty Notes

1 SP2G0393 HARNESS - cassette 1

2 SP993968 MUFFLER - air 1
3 SP7H2394 FITTING - hose, swivel 1
4 SP2G0463 TUBING - vacuum pump 1
5 SP7E7753 CLAMP - loop, nylon 1
6 SP5F1875 NUT - keps 1
7 SP8F3863 VACUUM PUMP AY 1 M4
8 SP8F4782 TUBING - vacuum pump, T fitting 1
9 SP26-1001-7033-6 TIE WRAP 17
10 SP96-0000-4022-8 FITTING - T, tube to tube 1
11 SP5F4586 E-RING - 6-8 mm 3
12 SP7F2484 PULLEY - 16 groove, 3 mm 1
13 SP7E8486 BELT - timing, 120 tooth 1
14 SP8F4172 CAM - roller set 1
15 SP8F3204 PIN - mounting 1
16 SP8E1025 SENSOR - optical, feed roller nip position 1 S4
17 SP5F8096 SCREW - Torx, M3 0.5x10 2

6-10 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-6: FILM FEED AY - 2 of 3

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2G0947 - 31JAN08 6-11

Illustrated Parts List

Figure 6-6: FILM FEED AY - Parts List (2 of 3)

Item Part No. Description Qty Notes

1 SP8F3921 GUIDE AY - upper tray 1

2 SP2G0833 KIT, PICKUP AY - upper, 10 in. 1 See Figure 6-11.
3 SP8F4204 CAM - follower, roller set 2
4 SP5F0907 E-RING - 4-5 mm 2
5 SP8F4030 ROLLER SET AY 2 See Figure 6-10.
6 SP2G0834 KIT, PICKUP AY - lower, 14 in. 1 See Figure 6-13.
7 SP8F4321 PIN - alignment 2
8 SP7E9815 SCREW - set, nylon tip 2
9 SP2G0931 FAN AY - film separation, lower 1 Includes item 10.
10 SP2G1048 FILTER - fan 1
11 SP8F3504 BAR - alignment 1

6-12 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-7: FILM FEED AY - 3 of 3

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2G0947 - 31JAN08 6-13

Illustrated Parts List

Figure 6-7: FILM FEED AY - Parts List (3 of 3)

Item Part No. Description Qty Notes

1 SP8F3170 MOTOR - feed roller nip open/close, drive 2 M1 and M2

2 SP5F8095 SCREW - Torx, M3 0.5x5 22
3 SP8F3926 GUIDE AY - lower tray 1
4 SP5F8098 SCREW - Torx, M4 0.7x5 9
5 SP2G1053 FAN - film separation, upper 1
6 SP7F2471 TENSIONER AY 1 Includes items 7 through
14.
7 SP7F2475 NUT 1
8 SP7F2472 BEARING - flange 1
9 SP7F2473 SPRING - torsion 1
10 SP7F2467 LINK AY 1
11 SP7F2474 IDLER - timing 1
12 SP5F7631 BEARING - ball 2
13 SP5F7961 WASHER - flat 1
14 SP5F8101 SCREW - Torx, M4 0.7x25 1
15 SP5F9625 BELT - feed roller nip drive, 170 tooth 1
16 SP8F4695 CABLE - RF tag, lower 1
17 SP8F4694 CABLE - RF tag, upper 1

6-14 2G0947 - 31JAN08

 Illustrated Parts List

FILM TRANSPORT AY
Figure 6-8: FILM TRANSPORT AY - Front View

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Illustrated Parts List

Figure 6-8: FILM TRANSPORT AY - Front View Parts List

Item Part No. Description Qty Notes

1 SP77-8007-4484-7 BUSHING - snap 2

2 SP2G0291 PIN - roller 2
3 SP8F4647 ROLLER - mounting 2
4 SP8F4917 BRACKET - roller, cassette receptacle 2
5 SP5F0939 E-RING - 5-7 mm 4
6 SP5F9644 SPRING - compression 2
7 SP2G0311 CAM AY - cassette registration, lower 1 M6L
8 SP5F8095 SCREW - Torx, M3 0.5x5 4
9 SP2G0845 SENSOR - optical, film tray detect, film 4 S5x, S6x
covered detect
10 SP5F8096 SCREW - Torx, M3 0.5x10 4
11 SP2G1070 CAM AY - cassette registration, upper 1 M6U

6-16 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-9: FILM TRANSPORT AY - Back View

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2G0947 - 31JAN08 6-17

Illustrated Parts List

Figure 6-9: FILM TRANSPORT AY - Back View Parts List

Item Part No. Description Qty Notes

1 SP2G0304 SCREW - skew adjustment 2

2 SP7H2893 WASHER - spring, 1 wave 2
3 SP5F0907 E-RING - 4-5 mm 2
4 SP2G0626 PIN - adjustment 2
5 SP5F8095 SCREW - Torx, M3 0.5x5 8
6 SP8F4239 RF ANTENNA BOARD AY 2
7 SP2G0288 GUARD - light, lower tray 1
8 SP2G0289 GUARD - light, upper tray 1

6-18 2G0947 - 31JAN08

 Illustrated Parts List

FILM TRANSPORT ROLLER SET AY

Figure 6-10: FILM TRANSPORT ROLLER SET AY - Overview

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Figure 6-10: FILM TRANSPORT ROLLER SET AY - Overview Parts List

Item Part No. Description Qty Notes

1 SP2G0649 BRACKET - roller set 1

2 SP8F3028 SPRING - torsion, left 1
3 SP5F4586 E-RING - 6-8 mm 2
4 SP7F2484 PULLEY - 16 groove, 3 mm 1
5 SP7H2170 BEARING - sleeve 2
6 SP5F0907 E-RING - 4-5 mm 1
7 SP2G0607 ROLLER - idler 1
8 SP8F4029 ROLLER - drive 1
9 SP5F7631 BEARING - ball 2
10 SP5F0939 E-RING - 5-7 mm 2
11 SP2G0258 MOUNT - roller set bracket 2
12 SP8F3027 SPRING - torsion, right 1
13 SP8F3965 SHAFT - roller set 1

2G0947 - 31JAN08 6-19

Illustrated Parts List

PICKUP AY - Upper (10 in.)

Figure 6-11: PICKUP AY - Upper (10 in.) - Overview

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 Illustrated Parts List

Figure 6-11: PICKUP AY - Upper (10 in.) Parts List

Item Part No. Description Qty Notes

1 SP8E1025 SENSOR - optical, pickup home 1 S1U

2 SP5F8095 SCREW - Torx, M3 0.5x5 10
3 SP5F0934 WASHER - flat 2
4 SP8F4136 MOTOR - drive 1 M3U
5 SP26-1001-7033-6 TIE WRAP 8
6 SP8F4783 TUBING - vacuum pump 1
7 SP8F4078 HARNESS - upper pickup 1
8 SP6H7727 VALVE - solenoid 1 M5U
9 SP5F1872 NUT - keps 1
10 SP7H2009 GASKET - washer 2
11 SP8F3616 BAR - short, idler linkage 1
12 SP2G0178 DRIVE LINK AY 1
13 SP8F4759 TUBING - vacuum 1
14 SP5F4586 E-RING - 6-8 mm 5
15 SP2G0073 LINK - drive idler 1
16 SP8F3957 VACUUM BAR AY - 10 in. 1 See Figure 6-12.
17 SP8F4103 GEAR - large 1
18 SP8F4119 GEAR - small 1
19 SP6H8492 BEARING - sleeve 2
20 SP8F3615 LINK - short, idler 2
21 SP96-0000-1185-6 BEARING - sleeve 4
22 SP5F8096 SCREW - Torx, M3 0.5x10 1
23 SP77-8007-4484-7 BUSHING - snap 1

2G0947 - 31JAN08 6-21

Illustrated Parts List

PICKUP VACUUM BAR AY - Upper (10 IN.)

Figure 6-12: PICKUP VACUUM BAR AY - Upper (10 in.)

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Figure 6-12: PICKUP VACUUM BAR AY - Upper (10 in.) Parts List

Item Part No. Description Qty Notes

1 SP78-8094-5694-6 CUP - round 3

2 SP8F4903 SCREW - cup 3
3 SP8E4053 SENSOR - optical, film contact, film 2 S2U and S3U
separated
4 SP5F8759 SCREW - Torx, M3 0.5x8 2

6-22 2G0947 - 31JAN08

 Illustrated Parts List

PICKUP AY - Lower (14 in.)

Figure 6-13: PICKUP AY - Lower (14 in.)
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Illustrated Parts List

Figure 6-13: PICKUP AY - Lower (14 in.) Parts List

Item Part No. Description Qty Notes

1 SP8E1025 SENSOR - optical, pickup home 1 S1L

2 SP5F8095 SCREW - Torx, M3 0.5x5 10
3 SP5F0934 WASHER - flat 2
4 SP8F4136 MOTOR - drive 1 M3L
5 SP26-1001-7033-6 TIE WRAP 8
6 SP8F4784 TUBING - vacuum pump 1
7 SP8F4077 HARNESS - lower pickup 1
8 SP6H7727 VALVE - solenoid 1 M5L
9 SP5F1872 NUT - keps 1
10 SP7H2009 GASKET - washer 2
11 SP8F3616 BAR - short, idler linkage 1
12 SP2G0178 DRIVE LINK AY 1
13 SP8F4759 TUBING - pump 1
14 SP5F4586 E-RING - 6-8 mm 5
15 SP2G0073 LINK - drive idler 1
16 SP8F4175 VACUUM BAR AY - 14 in. 1 See Figure 6-14.
17 SP8F4103 GEAR - large 1
18 SP8F4119 GEAR - small 1
19 SP6H8492 BEARING - sleeve 2
20 SP8F3615 LINK - short, idler 2
21 SP96-0000-1185-6 BEARING - sleeve 4
22 SP5F8096 SCREW - Torx, M3 0.5x10 1
23 SP77-8007-4484-7 BUSHING - snap 1

6-24 2G0947 - 31JAN08

 Illustrated Parts List

PICKUP VACUUM BAR AY - Lower (14 IN.)

Figure 6-14: PICKUP VACUUM BAR AY - Lower (14 in.)

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Figure 6-14: PICKUP VACUUM BAR AY - Lower (14 in.) Parts List

Item Part No. Description Qty Notes

1 SP78-8094-5694-6 CUP - round 4

2 SP8F4903 SCREW - cup 4
3 SP8E4053 SENSOR - optical, film contact, film 2 S2L and S3L
separated
4 SP5F8759 SCREW - Torx, M3 0.5x8 2

2G0947 - 31JAN08 6-25

Illustrated Parts List

IMAGING AY
Figure 6-15: IMAGING AY - Overview

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Figure 6-15: IMAGING AY - Overview Parts List

Item Part No. Description Qty Notes

1 SP8E1025 SENSOR - optical, start of page 1 S8

2 SP5F8096 SCREW - Torx, M3 0.5x10 1

6-26 2G0947 - 31JAN08

 Illustrated Parts List

PROCESSOR AY

Figure 6-16: PROCESSOR AY - Overview

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2G0947 - 31JAN08 6-27

Illustrated Parts List

Figure 6-16: PROCESSOR AY - Overview Parts List

Item Part No. Description Qty Notes

1 SP8F3605 DUCT - coupling 3

2 SP8F3521 DUCT - extension tube 1
3 SP5F9238 SPRING 1
4 SP2G0832 KIT, DRUM AY 1
5 SP7E8216 BELT - drum drive, 228 tooth 1
6 SP5F4586 E-RING - 6-8 mm 2
7 SP5F2473 BELT - exit drive, 150 tooth 1
8 SP8F3187 PULLEY - 3 mm 1
9 SP8F3446 ROLLER - drive 1
10 SP7F2327 SPRING - idler roller 2
11 SP7F2326 RETAINER - bearing 2
12 SP5F7631 BEARING - ball 4
13 SP8F3447 ROLLER - idler 1
14 SP8F3383 DUCT - rigid 1
15 SP5F8099 SCREW - Torx, M4 0.7x8 2
16 SP5F8096 SCREW - Torx, M3 0.5x10 1
17 SP8F3386 BOARD - processor 1
18 SP2G0836 KIT, DENSITOMETER AY 1
19 SP5F8098 SCREW - Torx, M4 0.7x5 4
20 SP8F4555 BELT - turnaround 3
21 ----- FRAME AY - processor 1 Not available. See Figures
6-17 - 6-20.

6-28 2G0947 - 31JAN08

 Illustrated Parts List

PROCESSOR FRAME AY
Figure 6-17: PROCESSOR FRAME AY - 1 of 4

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2G0947 - 31JAN08 6-29

Illustrated Parts List

Figure 6-17: PROCESSOR FRAME AY (1 of 4) - Parts List

Item Part No. Description Qty Notes

1 SP7F2484 PULLEY - 16 groove 1

2 SP8F3170 MOTOR - turnaround roller drive 1 M9
3 SP8F4702 RETAINER - switch 2
4 SP26-1011-6202-7 SWITCH - interlock, side panel 2
5 SP7E7511 BEARING - sleeve 3
6 SP5F8101 SCREW - Torx, M4 0.7x25 4
7 SP8F2719 HUB - drive 2
8 SP5F7058 E-RING - 9-12 mm 3
9 SP8F4693 WHEEL - drive, turnaround 1
10 SP8F4692 COVER - wheel, drive 1
11 SP8F2686 ROLLER - crowned 9
12 SP5F4586 E-RING - 6-8 mm 24
13 SP5F7631 BEARING - ball 2

6-30 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-18: PROCESSOR FRAME AY - 2 of 4

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2G0947 - 31JAN08 6-31

Illustrated Parts List

Figure 6-18: PROCESSOR FRAME AY (2 of 4) - Parts List

Item Part No. Description Qty Notes

1 SP8F3788 MOTOR AY - drum drive 1 M8

2 SP2G0429 HARNESS/CONNECTOR - densitometer 1
and upper interlock
3 SP7E8206 BELT - timing, 113 tooth 1
4 SP8F3214 PULLEY - 80 groove 1
5 SP8F2683 SHAFT - drive, turnaround belt 1
6 SP8F2684 SHAFT - idler, turnaround belt 3
7 SP7E7019 PIN - dowel 3
8 SP96-0000-1856-2 WASHER - flat 1
9 SP8F3113 TENSIONER AY 1
10 SP96-0000-1855-4 SCREW - shoulder, M5 1
11 SP8F4288 SUPPORT - wire, slipring 1
12 SP2G0363 HARNESS - processor motor 1

6-32 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-19: PROCESSOR FRAME AY - 3 of 4

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2G0947 - 31JAN08 6-33

Illustrated Parts List

Figure 6-19: PROCESSOR FRAME AY (3 of 4) - Parts List

Item Part No. Description Qty Notes

1 SP5F8798 SCREW - panhead, phillips 4

2 SP8F3426 SLACK LOOP AY 1
3 SP5F8095 SCREW - Torx, M3 0.5x5 6
4 SP2G0200 TRAY - exit 1
5 SP5F8098 SCREW - Torx, M4 0.7x5 12
6 SP8F3180 GUIDE - cooling 1
7 SP74-0401-8269-8 FELT PAD AY 1
8 SP2G1034 DIVERTER AY 1
9 SP8F2985 GUIDE - film 1
10 SP8F2503 PLATE - cooling 1
11 SP8F4982 SHIELD - light 1
12 SP8F4981 CAP - end, shield 2

6-34 2G0947 - 31JAN08

 Illustrated Parts List

Figure 6-20: PROCESSOR FRAME AY - 4 of 4

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Figure 6-20: PROCESSOR FRAME AY (4 of 4) - Parts List

Item Part No. Description Qty Notes

1 SP8F4387 INSULATION - processor frame 1

2 SP8F3595 SHIELD AY - inlet 1
3 SP8F3587 SHIELD AY - heat 1
4 SP26-1011-6335-5 SCREW - shoulder, M4 2
5 SP8F3408 COVER AY - processor 1 See Figure 6-21.
6 SP5F8099 SCREW - Torx, M4 0.7x8 4

2G0947 - 31JAN08 6-35

Illustrated Parts List

PROCESSOR COVER AY
Figure 6-21: PROCESSOR COVER AY - Overview

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 Illustrated Parts List

Figure 6-21: PROCESSOR COVER AY - Overview Parts List

Item Part No. Description Qty Notes

1 SP96-0000-0403-4 SPRING - processor roller 26

2 8F3822 SPRING - roller 2
3 SP8F4259 BARRIER - air, felt 1
4 SP5F8095 SCREW - Torx, M3 0.5x5 2
5 SP74-0401-8359-7 ROLLER - aluminum 14
6 SP96-0000-0404-2 BEARING - pressure roller 28
7 SP8F4193 INSULATION - processor cover 1

2G0947 - 31JAN08 6-37

Illustrated Parts List

ELECTRONICS BRACKET AY
Figure 6-22: ELECTRONICS BRACKET AY - Front View

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 Illustrated Parts List

Figure 6-22: ELECTRONICS BRACKET AY - Front View Parts List

Item Part No. Description Qty Notes

1 SP5F8099 SCREW - Torx, M4 0.7x8 4

2 SP8F4550 CABLE - film path microcontroller DRE 1
power
3 SP5F8759 SCREW - Torx, M3 0.5x8 3
4 SP8F2972 FILM PATH MICROCONTROLLER AY 1
5 SP5F8095 SCREW - Torx, M3 0.5x5 7
6 SP7F2423 BUSHING - snap, rectangular 4
7 SP8F4579 HINGE - female, slip joint 2
8 SP8F4072 CABLE - film path microcontroller to local 1
panel
9 SP8F4552 CABLE - film path microcontroller to power 1
10 SP2G0835 KIT, POWER SUPPLY AY 1
11 SP8F4434 CABLE - hard drive power 1
12 SP2G1182 CABLE - USB, DRE to data path board 1
13 SP8F4279 DRE MOTHERBOARD AY 1

2G0947 - 31JAN08 6-39

Illustrated Parts List

Figure 6-23: ELECTRONICS BRACKET AY - Back View

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Figure 6-23: ELECTRONICS BRACKET AY - Back View Parts List

Item Part No. Description Qty Notes

1 SP6H7966 HARD DRIVE 1

2 SP8F4984 CABLE - power supply AC 1
3 SP6H9171 CIRCUIT BREAKER 1
4 SP26-1001-7033-6 TIE WRAP 8
5 SP8F4433 CABLE - SATA, hard drive 1
6 SP8F4192 HARNESS - processor AC 1
7 SP5F8366 SCREW - pan, sems, 6-32x0.25 4

6-40 2G0947 - 31JAN08

 Illustrated Parts List

FRONT COVER AY
Figure 6-24: FRONT COVER AY - Overview
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Figure 6-24: FRONT COVER AY - Overview Parts List

Item Part No. Description Qty Notes

1 SP5F8612 SCREW - tapping, pan head 2

2 SP8F4633 STRIKER PLATE 2
3 SP2G0214 COVER - local panel 1
4 SP5F8096 SCREW - Torx, M3 0.5x10 10
5 SP8F4418 LOCAL PANEL AY 1
6 SP26-1007-0054-6 MOUNT - wire tie 1
7 SP26-1001-7033-6 TIE WRAP 8
8 SP2G0527 CABLE - local panel to film path 1
microcontroller

2G0947 - 31JAN08 6-41

Illustrated Parts List

ACCESSORY KITS
Figure 6-25: ACCESSORY KITS

q er
w
t

Figure 6-25: ACCESSORY KITS - Parts List

Item Part No. Description Qty Notes

1 SP2G0987 KIT, CASSETTE - 10 x 8 in. 1

2 SP2G0990 KIT, CASSETTE - 10 x 12 in. 1
3 SP2G0986 KIT, CASSETTE - 14 x 17 in. 1
4 SP2G0992 KIT, CASSETTE - 14 x 14 in. 1
5 SP2G0991 KIT, CASSETTE - 14 x 11 in. 1

6-42 2G0947 - 31JAN08

Section 7: Functional Diagrams

Kodak DryView 5800 LASER IMAGER - System Functional Block / Wiring Diagram - Sheet 1 of 4
2008 January Rev. A 2G0849

A B C D E F G H J K L M N P Q R S T U V W X Y Z AA

1 1
Imaging Assembly
M7

For Service Use

Exposure Transport Motor
and Circuit Board
Optics Module
Laser Beam to
2 (See Sheet 3)
2

<
Keyboard/Mouse Monitor Polygon Mirror
Connector
Service (Not Used)
Connector Data Path Board (DPB) SDRAM -5V(A) +24V Splitting
USB (Not Used) +5V(A) DC to DC Lens
Network +5V J1/P1 J3 +5V Image 2% Beam<Sample
Connectors (2) +3.3V Conv./
Connector 1 Memory +5V(A)
1 J7 JP1 Reg
RJ45
USB2
Output - Sensor
Blocked = LOW { 2
3
2
3
SOP < (Stores 1 image)
+5V(A) 1 1 Feed Laser
DS3 Laser OFF 2 2 -5V(A)

<
DS2 Back Diode
(Header) 3 3 0-2V
4 4
3 S8 Start of Page (SOP)
Sensor
Data Clock
Laser Enable
NU 5
6
5
6 +5V(A)
U1 Buf
Trans
3
1 7 7 Drive
J1A +5V 8 8 -5V(A)
2 RF A
3 1 SOP Filter A
4 USB 2
< A Gain Comp
SOS Laser Plate
5 3 -5V(A) +5V(A)
Rear EOS Pixel Drive
6 4 NU
RJ45 7 5 DAC (Analog) A
Filter HF RF 400
Connector 8 FPGA Opt. Enable
OSC MHz
DICOM Raster Engine (DRE) 9 J1 SW / Enable
4 4
A
+5V(USB) U16 Gain and
RJ 45 1 FET
- USB
From Network Cable Network Cable Motherboard 1
2
+USB
< > Micro Pixel Serial Offset
USB 3 < > Processor Data DACs
Modalities 2 4 NU J2
3 Connector 5 Config and USB
4 Not 6 Flash Controller
FPGA
1
2
Laser Driver Board
5 Used 7 3
6 8 Mem Program
U11 LASER +24V 4
7
8 Optics Module 9
LASER +24V Interface
DS4 DS6 DS5
NU
5
6
9 +5V +5V 7 Power and I2C
5 J6 +5V 8
5

<
+3.3V 9
1 1 10
+3.3V
Polygon 2 2 NU 11
Sensor 3 3 SOP 12
4 4 13
USB1 (Header) 5 5 14
PolyIndex
[Not Functional] Laser Beam M10 1 6
Polygon 2 7 Poly Start
from Laser Diode 3 8 I2C
Spinner Poly Lock
4 9 Data
Motor Polygon Clock < I2C
<
6 <
6
<
5 10 Clock
<
<
<
Data
<
Power 11 NU +3.3V Buffer
To Focusing 12 NU
Lenses
Flash Micro Processor
Polygon
Memory Boot Code
Mirror
Reset
Switch
1
Start of 2 J5
+5v(A)

7 Hard Drive Scan (SOS)

3
4 1 <
A to D
< 7
2 Micro
5 Conv.
Board 6 3
4
SOS
Processor
U18
7
8 5
6 SCL SOS Enable Laser
7 SDA SOS
8 +5 V
9 +1.2 V +3.3 V +5 V (A)
10
11
8 End of
1
2
12
13
EOS
SCA EOS Voltage 8
3 14 Regulators
Scan (EOS) 4 15 SCL EOS
5 16
Board 6
7 BPM Reset -5 V (A)
8 -5v(A)
BPM Reset

NOTE: 5V(A) = 5V for analog circuits

9 9

10 10

J10

11 J11 1
11
12 VDC Power
> 2
3
4
5
6
DC Power and I2C
7
8
9
12 10 12
11
12
Film Path Micro (FPM) Board 13
14
See sheet 3 +3.3V
Densitometer
J2 J1
Control Board (DCB) +5V
13 Happy +5V 1
2
1
2
+5V
13
D2 3 3
24 V DC Power Supply <
< 4 4 +5V

See sheet 3
24 VDC Power > J20
J7
1
DC Power and I2C P1/J1

1 +5V I2C
< nsity
Data
<
2 2 De
<
<
3 3 Clock Amp
14 4 4
A to D
+5V 14
Conv l
Micro S10 cia
Proc. Fidu Densitometer
Amp
NVRAM
Lightsource
Reset
Circuit OSC
Freq S11 Board (DLB)
Div.
16 MHz
15 15

16 16

A B C D E F G H J K L M N P Q R S T U V W X Y Z AA

2G0947 - 31JAN08 7-1

Functional Diagrams

Kodak DryView 5800 LASER IMAGER - System Functional Block / Wiring Diagram - Sheet 2 of 4
2008 January Rev. A 2G0849

A B C D E F G H J K L M N P Q R S T U V W X Y Z AA
MOTORS and SENSORS Film Path Micro (FPM) Board
Film Supply LEDs
1 Ref Des Description Home/Default Limit/Sensed Position Item Description 1
PICKUP MODULE J1 J2 J3 J4 J5 J6 J7 J8 LED1 RF Tag Read Write, Upper - Blinks rapidly during RF Tag Read or Write.
M3 (u or l) Pickup Drive Motor Home = UP Limit = Cassette bottom
LED2 RF Tag Read Write, Lower - Blinks rapidly during RF Tag Read or Write.
M5 (u or l) Vacuum Valve Closed Open JP1
LED1 LED2 GND4 +12VTEST
S1 (u or l) Pickup Home Sensor Blocked = Pickup Home Unblocked = Pickup Not Home JP2 J9 LED3 RF Tag Microprocessor "Happy"
LED3
S2 (u or l) Film Contact Sensor (also used for Blocked = Pickup not contacting film Unblocked = Pickup contacting film LED4 LED4 FPM Master Microprocessor "Happy"
2 Film Out detect) UPPER LOWER LED5* LIFT_HOME UPPER- When lit, Upper Film Supply Pickup Bar is at home (up).
2
J10
S3 (u or l) Film Separated Sensor Blocked = Suction cups are not holding Unblocked = Suction Cups have picked up a LED5 LED6
LED7 LED8 LED6* LIFT_HOME LOWER- When lit, Lower Film Supply Pickup Bar is at home (up).
a sheet of film sheet from the film stack Densitometer under GND3 LED9 LED10
metal cover LED13 LED11 LED12
FILM FEED TRANSPORT LED14 LED15 J11 LED7* FILM_SAVER UPPER- When lit, the Upper Film Saver is not present.
LED16 LED17 LED18
M1 Feed Roller Nip Open/Close Motor RESET LED19 LED20 LED21
GND1 +3.3V TEST LED22 LED8* FILM_SAVER LOWER- When lit, the Lower Film Saver is not present.
S1 LED25 LED23 LED24
M2 Feed Roller Nip Drive Motor OFF ON
3 M4 Vacuum Pump OFF ON
+5V TEST
LED26 LED27
LED9, LED10 FILM_OUT UPPER, FILM_OUT LOWER - not used, never lit. 3
S2
LED11* FILM_CONTACT UPPER- When lit, the Pickup is not touching film in the Upper
M6 (u or l) Film Tray Unlock Motor Closed Open DEFAULTS Film Supply.
S4 Feed Roller Nip Position Sensor
LED12* FILM_CONTACT LOWER- When lit, the Pickup is not touching film in the Lower
S5 (u or l) Cassette-In Sensor Blocked = Cassette not present Unblocked = Cassette present FIlm Supply.
S6 (u or l) Film Cover (Saver) Detect Sensor Blocked = Film covered Unblocked = Film not covered
4 FPM Board LED13 LASER_ILOCK - When lit, this LED indicates laser power is enabled. It does
4
EXPOSURE TRANSPORT MODULE not mean the laser is energized. Laser power is enabled only when:
M7 Roller Drive Motor OFF ON - The 3 Interlock Switches are closed and,
- The Service Switch is in the Normal position.
S8 Start Of Page Sensor Unblocked = No film in NIP Blocked = Film in NIP
LED14* FILM_SEP UPPER - When lit, there is no film separation (the suction cups are
OPTICS MODULE
not lifting a sheet of film) from the Upper Film Supply.
M10 Polygon Spinner Motor Lock Signal Low = Spinner up to Speed Lock Signal High = Spinner not up to Speed
LED15* FILM_SEP LOWER - When lit, there is no film separation (the suction cups are
5 S9 Start of Scan Sensor 0 = Dark 1 = Light detected GND2 HAZARD+24V
not lifting a sheet of film) from the Lower Film Supply. 5
PROCESSOR MODULE +24VTEST
J12 J13 J21 J14 J16 J17 J18 J15 J19 J20 LED16 DOOR_ILOCK - When lit, the 24 V motor drive voltage (Hazard 24V) is
M8 Drum Drive Motor (continuous) NA NA enabled. This voltage is enabled when:
M9 Turnaround Roller Drive Motor Off On - The 3 Interlock Switches are closed or,
NOTE: The FPM Board is located on the right-side swing out chassis (not shown) - The Service Switch is in the Service position.
S10 Density Sensor NA (Analog Sensor) NA (Analog Sensor)
S11 Fiducial & Film Detect Sensor Unblocked = No Film at Sensor Blocked = Film at Densitometer LED17, LED18 TRAY_LOCK UPPER, TRAY_LOCK LOWER - not used, never lit.
6 M9 LED19* FILM_PATH2 - not used, always lit.
6
J1
D5 D2 D4 D6 LED20* NIPOC_LIMIT, UPPER - Indicates that the NIP Roller is moving from open to
closed or from closed to open.
S1
J3 LED21 NIPOC_LIMIT, LOWER - not used, never lit.
M8 NEUTRAL
+24VTEST LED22 FILM_PATH3 - not used, never lit.
7 J6
LINE 7
LED23* CASS_IN UPPER - When lit, there is no Film Tray in the Upper Film Supply.

J4 LED24* CASS_IN LOWER - When lit, there is no Film Tray in the Lower Film Supply.
JP3 JP1 JP2
S10 S11 PCB LED25 FILM_PATH4 - not used, never lit.

LED26, LED27 BAG UPPER, BAG LOWER - not used, never lit.
8 HAZARD +24V Test Point for the 24 V motor drive voltage ( HAZARD 24V). This voltage is 8
enabled when:
- The 3 Interlock Switches are closed or,
Processor Control Board (PCB) - The Service Switch is in the Service position.

+24V TEST Test Point for Digital 24 volts.

Item Description
+12V TEST Test Point for Digital 12 volts.
9 D2 CONFIG LED - When lit, the AC line voltage is 88 - 140 V AC (the 2 Drum
Heaters are connected in parallel). When unlit, the voltage is 173 - 264 V AC +5V TEST Test Point for Digital 5 volts.
9
(the 2 Drum heaters are connected in series).
+3.3V TEST Test Point for Digital 3.3 volts.
D4 INTLK LED - When lit, the microcontroller has enabled the line voltage to the
drum heater. This LED will be OFF briefly at times, but during normal GND1, GND2, Test Point for Logic Ground.
operations is continuously lit. GND3, GND4

D5 Happy LED - When the microcontroller is functioning normally, this LED blinks JP2 (Jumper Jumper across both pins overrides the microprocessor sensor control and
10 slightly faster than once a second. During microcontroller reflash, the LED may pins) enables the Film Supply Sensors. 10
freeze momentarily. If the LED is steady ON or steady OFF, the microcontroller S1 RESET Switch.
is not functioning.
M7 S2 DEFAULTS Switch
S8 D6 SSR LED - This LED pulses ON and OFF as the SSR (Solid State Relay)
M10 switches Heater power ON and OFF. * Indicates Film Supply LEDs
Datapath JP1 Test point for +3.3V
11 Board (DPB) 11
JP2 Test point +2.5V

JP3 Test point for Ground Hard Drive

M2
Power
+24VTEST Test point for Hazard 24 V

LINE, Test points for AC line voltage at the input of the PCB.
12 NEUTRAL
12
S1 Reset Switch.
Hard Drive
M1 Memory Data connection

13 J2
13
(On bottom

S4
Happy LED of Board) DRE

S6x
M4 J1
14 M6x
S5x
S1x 14
M3x
Densitometer Control Board (Top view)

USB2
USB connection
M5x Item Description
15 S2x
Normally blinks for a brief period after the Imager is energized or after the DRE
to Datapath Board
15
Happy LED
sends a Reset command to the Densitometer. Blinking indicates the
S3x microprocessor on the Densitometer Board is operating normally. After start-up, USB1
this LED is shut off. (not functional)
+12 V Power In Network 2 USB
If the microprocessor detects a checksum error during start-up, it leaves the Monitor RJ45
Keyboard/Mouse
LED ON continuously. Connection Connection Connectors Service
Connection
RJ45
16 (not used) (not used) Connection 16
NOTE; The DRE is located on the right-side swing out chassis (not shown)

A B C D E F G H J K L M N P Q R S T U V W X Y Z AA

7-2 2G0947 - 31JAN08

 Functional Diagrams

Kodak DryView 5800 LASER IMAGER - System Functional Block / Wiring Diagram - Sheet 3 of 4
2008 January Rev. A 2G0849

A B C D E F G H I K L M N P Q R S T U V W X Y Z AA
Wiring Harness
Exposure Transport Hazard 24V (Motor Power) 1 Vacuum
+5 V > J13 See sheet 4 for details M4
ANT SEL 0 +5 V Motor and Circuit Board RED 2 Pump
1
(Part of Imaging Assembly) Motor Drivers 2
BLK
RF Tag
1 +5 V
Tranceiver 16 MHz Drive Enable
J6
1 1
Vacuum 5
WHT
RED
1
3
M5U Vacuum
Valve - Upper
1
LED3 OSC 1 Drive Direction Pump 6
RF Tag 2 NU 2 YEL -6
LED1 Reset 3 11
Happy NU 3 ORN -4
12
4
5
NU
M7 13
RED -3 M3U Pickup Drive
RF Tag Motor - Upper
6 4 BRN -1
Upper R/W 14
RX In Reset 7 3 Vacuum Valve YEL
J1 7 6
RF Tag 8 2 Upper ORN
Data In Clock 4 8 4 Film Tray
Antenna
1 TX Out +5 V RED M6U
ANT SEL 1 1 9 3 Unlock Motor
2 Upper
2
RF Tag
Data Out
SCLK Micro- 10
BRN
RED
1 Upper 2
3
+5 V
RCVR/ Processor I2C Bus 4
BLK 1 Upper Film
LED2 13.56 XMTR +3.3 V Separation 4 2 Separation
XTAL 1 SCL LED4
MHz Fans J5 3 Fan
Error SDA
FPM +5 V RED
4
RF Tag Happy GRN Lower Film
2 1
Lower R/W Film Path Micro (FPM) Board 6
BLK
2
Separation
RED Fan
RF Tag J2 13
3 Antenna 1
Hazard 24 V
< Vacuum Valve
Lower
Sensor 11
GRN
BLK +5 V Sensor Power S1U 3
Lower 2 ANT SEL 0 Motor Enable Lines Power 9 1
Pickup Home
16
RED
2 { Output (LOW =

<
3 +5V Sensor Blocked) Sensor - Upper
GRN
ANT SEL 1 14 3
BLK Ground
12
Slave 22
RED 1 S2U
GRN 2 Film Contact
(Motor Control) 20
BLK Sensor - Upper
18 3
Microprocessors Stepper Motor 19
RED
4 DRE
Defaults
< < Drivers 23
21
GRN
BLK
1
2
S3U
Film Separated 4
3 Sensor - Upper
Switch Master Upper 1
RED
S2
Microprocessor Serial Port Receive < Pickup Drive
< 4
5
GRN
BLK
1
2
S4
NIP Roller Position
3
Motor Control 3 Sensor
Pins 7,8, 10,
I2C Bus Serial Port Transmit <
J10 15, 17 and 1 S5U
< > SCL Lower
13 24-30 NU 2 Cassette-In
14 < > SDA 4
5 From 12
1
SOP
Power and Ground
To All Film Supply
3 Sensor - Upper 5
Datapath Board 2
+5 V
Sensors
1 S6U
(See Sheet 1) 3
4 Laser 24 V
+5 V
Osc. 16 MHz
Microprocessor Reset Signals
< Upper
J12
4
WHT
RED
2
3
Film Saver
Sensor - Upper
5 5
YEL
6 +12 V Reset 4 10 1 Vacuum
7 +5 V From Voltage Film Tray < ORN
3
M5L
Switch 4 11 Valve - Lower
8 Regulators Select Upper Sensors Unlock Motor RED
S1 12
9 +3.3 V Control BRN
13 6
6 10
11 Select Lower Sensors
Lower 6
YEL
ORN
4
3 M3L Pickup drive 6
4 7 Motor - Lower
4 RED 1
8
BRN
Select Misc SENSOR INPUT 9 6
4 M6L Film Tray
Enable
Sensors
MUX
Upper Film Feed Roller
Drive Motor Control
<
NU { 1
2
3
3
1
Unlock Motor
Lower
4

7 I2C Bus

< J4
RED
7
< >

4
2 GRN
BLK +5 V Sensor Power S1L
6 1
{ Output
< RED (LOW =
13 2 Pickup Home
GRN Sensor Blocked)
Turnaround(Kick) 11 3 Sensor - Lower
BLK Ground
Roller Motor

Sensor Inputs
Lower
Control
4
< 9
16 RED
GRN 1 S2L
8 8
<
14 2 Film Contact
Sensor Inputs 12 BLK
RED 3 Sensor - Lower
19
23 GRN 1 S3L
< 21 BLK 2 Film Separated
1 RED 3 Sensor - Lower
Processor Drum
5 GRN
Drive Motor 4 Film Supply Sensor LEDs 1 S5L
3 BLK
Control See sheet 2 2 Cassette-In
Misc.

< Pins 7,8, 10, 3 Sensor - Lower

9 +5 V 15, 17, 18, 20,
22 and 24-32 NU
1 S6L 9
2 Film Saver
< J14 3 Sensor - Lower
+5 V YEL
Feed Roller NIP 1 6
ORN Film Feed Roller
I2C Bus 2
< > Open/Close Motor
Control
4 4
3
RED
BRN
4
3
M1 NIP Open/Close

<
<
4 1 Motor
BRN
5
Laser 24 V RED 1
10 6
10
< <<
4 ORN 3 Turnaround (Kick)
7 M9 Roller Drive
Laser YEL 4
Interlock
Status
< 4
10
8
9
BRN
RED
ORN
6

1
Motor

Enable Film 11 3 Processor Drum

NC J19 Laser 24 V Enable Sensors < YEL M8
12 4
Service Switch
4 I2C Bus Supply Sensors Drive Motor
3 +24 V J15 6
2

11
(Shown in
User Position) NO 1 Door interlock
Hazard 24 V (Motor Power) Switch 1
JP2
NU { 1
2 6 11
Status Door Interlock - +5 V (Driver Logic Power) 2 3 YEL
4 Film Feed Roller
+3.3 V Install Jumper on Ground Enables 4 ORN M2
4 3 Drive Motor
Laser +3.3 V JP2 to override Sensors 5 RED
1
J16 Door Interlock sensor control 6 BRN
Top 1
Cover 2 Interlock
LED13
100 - 240 V AC
J17 LED16
Interlock Left 1 Power for Drum
Switches Panel 2 NOTE: See Sheet 2 for LED descriptions Heater
12 Right
J18
1
Laser 24 V
Processor Control High = 88 - 140 V AC (set heaters in parallel)
<
AC Voltage
(From Power
Switch)
12
Sense Circuits
Board (PCB) +24 V TEST Low = 173 - 264 V AC (set heaters in series)

}
Panel 2

< >
Line J3
+24 V Hazard +24 V 1
AC Power for Drum Heaters 2

{ To Processor Control Door

Hazard 24 V
D4
3
4

<
Board Connector J3 Interlock 5
13 Test Points
Hazard 24 V
Interlock
Relay
+5 V
J9
+5V
ON K1
Neutral
6
13
I2C Bus 1
GND1 +5 V
2
1 1 +5 V 3 Vcc Enable AC Line Voltage
2 2 4 J1 Happy
GND2 Hazard 24 V 5 1
+24 V 1 D5 Vcc
1 6 2
2 2 3
J8 Hazard +24 V Solid State

>
GND3 +12 V 1 4
1 D6
1 5 Relay (SSR) Slip
14 2
GND4 +5 V
2
1
Door Interlock - +5 V 2
3 Local Panel 6
7 Micro SSR IN + LOAD J4 Rings 14
2 4 8 Controller
1 I2C IN - LOAD 3
9 SCL < > Heaters 5
2 1 J7
+3.3 V 10 SDA < > ON/OFF 4 Drum
2 1 6 10
SDA Heater
SCL
2 To Densitometer 2 5
3 Reset
24 V DC Circuit +24 V +3.3 V +5 V +12 V 4 (See Sheet 1) Circuit
1 3 +5 V
Breaker 2
J20
Power Supply 15 Amp K2 4
15 Power 1 +24 V DC
4
3
+24 V DC
+12 V
J11
Reset
Switch
D2
7 15
{ +12 V DC Power to DRE
AC Power In Switch 2 1 Heater configuration: 8
3.3 V Voltage 5 V Voltage 12 V Voltage Low = Heaters in series
80 - 240 Volts
Line BLK
2 1
Regulator Regulator
2
3
(See Sheet 1) High = Heaters in parallel Heater
9
3 Regulator
3 4
NU Config
Neutral WH Common 5 (ON = Parallel)
2 4
6 Drum
Circuit 5 1
Breakers 1 J21 A to D RTD Sense Circuits 6 RTD
6 +24 V <
15 Amp 1 Processor Converter
16 Voltage Regulators 2 Fan 16

A B C D E F G H J K L M N P Q R S T U V W X Y Z AA

2G0947 - 31JAN08 7-3

Functional Diagrams

Kodak DryView 5800 LASER IMAGER - System Functional Block / Wiring Diagram - Sheet 4 of 4
2008 January Rev. A 2G0849

A B C D E F G H J K L M N P Q R S T U V W X Y Z AA

1 1

Intermediate
Connectors
2 2
1 Vacuum Valve
FPM Harness 3
M5U
Upper
J13 -6
FPM 1
Upper
Pickup
-4
M3U Pickup Drive
2 -3
Board 3
1
2
-1
Motor - Upper

3 4
5
3
V REG S1U
3
4
Motor and Sensor Connections to the FPM Board 6
7
5 1
2
Pickup Home
6 Sensor - Upper
8 3
7
9
8 V REG
10 Upper Pickup S2U
9 1
11 Harness Film Contact
10 2
12 Sensor - Upper
11
4 FPM Board Intermediate Motor or Sensor Wire FPM Board Intermediate Motor or Sensor Wire 13
14
12
3
V REG S3U
4
Connector Color Connector Color 13
14 1 Film Separated
Connector Pin Label Pin Designator Pin Connector Pin Label Pin Designator Pin J5 15 2 Sensor - Upper
3
1 NU 16
J13 5 UPPER 5 M5U 1 WHT J5 19 CASSETTE 7 1 RED 2
6 PICKUP 6 3 RED 23 8 S5U 2 GRN 3
4

5 14 1 1 BRN 21 9 3 BLK 5
6 1
M5L
Vacuum Valve
Lower
5
13 2 3 RED 7 3
J4 19 10 1 RED
M3U 8 -6
12 3 4 ORN S5L Lower
23 11 2 GRN 9
Pickup
-4
Pickup Drive
10 -3 M3L
11 4 6 YEL 21 12 3 BLK 11 1 -1 Motor - Lower
12 2
J5 4 7 1 RED J5 1 1 1 RED 13 3
V REG S1L
6 2 8 S1U 2 GRN 5 2 S6U 2 GRN
14
15
4
5 1
2
Pickup Home
Sensor - Lower
6
16 6
6 9 3 BLK 3 3 3 BLK 17 7 3
18 8 Lower Pickup V REG S2L
13 10 1 RED J4 1 4 1 RED 19 9 Harness 1 Film Contact
20 10 2 Sensor - Lower
11 11 S2U 2 GRN 5 5 S6L 2 GRN 11
21 3
22 12
9 12 3 BLK 3 6 3 BLK V REG S3L
7 16 13 1 RED J13 10 13 1 BRN
23
Pins 7, 8, 10, 15, 17
13
14 1 Film Separated
Sensor - Lower
7
15 2
and 24 -30 NU
NU 16 3
14 14 S3U 2 GRN 9 14 3 RED J12
M6U 1
12 15 3 BLK 8 15 4 ORN NU 2 Cassette S5U
3 V REG
J12 4 LOWER 5 1 WHT 7 16 6 YEL 4 1 1 Cassette-In
M5L 5 2 2 Sensor - Upper
PICKUP J12 9 17 1 BRN
8 5 6 3 RED 6
7
3
4
3
8
13 1 1 BRN 8 18 3 RED 8 5 V REG S5L
M6L 9 6 1 Cassette-In
12 2 3 RED 7 19 4 ORN 10 7 2 Sensor - Lower
M3L 11 8 3
11 3 4 ORN 6 20 6 YEL 12 9
13 10
J14 4 NIP 5 1 BRN V REG S6U
10 4 6 YEL 14 11
1 Film Saver
12
9 J4 4 7 1 RED 3 6
M1
3 RED 13 2
3
Sensor - Upper
9
14
2 8 S1L 2 GRN 2 7 4 ORN J4 15 V REG S6L
16
6 9 3 BLK 1 8 6 YEL 1
17
1 Film Saver
2 2 Sensor - Lower
J15 6 1 1 BRN 3 18
3
13 10 1 RED 4 19

S2L 5 2 3 RED 5 20
11 11 2 GRN M2 6
10 9 12 3 BLK
4 3 4 ORN
6
7
Pins 21-24 NU 4
3
Film Tray
M6U Unlock Motor 10
8 1 Upper
3 4 6 YEL 9
Cassette
16 13 1 RED 10
Harness 6
S3L J5 22 9 1 RED 11 4 Film Tray
14 14 2 GRN 3
M6L Unlock Motor
S4 12
20 10 2 GRN 1 Lower
12 15 3 BLK 13
18 11 3 BLK 14 NIP
11 J13 1 12 1 RED
15
16
1
2
11
M4 17 3
2 13 2 BLK 18 4 6
19 5 4 Film Feed Roller
3 14 Film 1 RED 20 6 3
M1 NIP Open/Close
21 7 1 Motor
4 15 Separation 2 BLK 22 8
Fans – 23 9
3 Not 6
12 Upper and
Used
Pins 7, 8, 10,
15, 17, 20, 22
10
11
4
3
M2
Film Feed Roller 12
Lower and 24 -32 NU 12 1
Drive Motor
13
J14 5 Processor 5 1 BRN J14 14
Motors 15
V REG S4
6 6 3 RED 1
1 NIP Roller
M9 2
Pins 16-20 NU 2 Position Sensor
7 7 4 ORN 3
3
4
13 8 8 6 YEL 5
6 1 Vacuum
13
9 9 1 BRN M4
7 2 Pump
8
10 10 3 RED 9
M8 10
11 11 4 ORN 11 1
12 2 Upper
12 12 6 YEL 3

14 J15
1
Film Separation
Fans 14
NU 1
2
2 Lower
3
4 Processor
5 Motor
6 6
5
4 Turnaround (Kick)
6 M9
3 Roller Drive Motor
15 7
8
1 15
9
10 Processor Motor
11 Harness 6
12 4 Processor Drum
NU = Not Used 3
M8
Drive Motor
Pins 1-4 NU 1

16 16

A B C D E F G H J K L M N P Q R S T U V W X Y Z AA

7-4 2G0947 - 31JAN08

Section 8: Additional Service Procedures

Making a Configuration Backup

1. Log on to the SERVICE TOOL (see Installation Instructions,
“Logging Onto the SERVICE TOOL” on page 2-4).
2. Select Utilities>Session>Backup/Restore.

3. To make a backup of the configuration parameters to the HARD

DRIVE, click [Backup].

4. To download the backup data to your LAPTOP COMPUTER, do:

a. Click [Download Backup].
b. Select a destination on your LAPTOP COMPUTER to save the
file.
c. Click [Save] to place the backup file in the selected destination.
5. Log off from the SERVICE TOOL (see Installation Instructions,
“Logging Off the SERVICE TOOL” on page 2-4).

2G0947 - 31JAN08 8-1

Additional Service Procedures

Restoring the Configuration

1. Log on to the SERVICE TOOL (see Installation Instructions, “Logging
Onto the SERVICE TOOL” on page 2-4).
2. Select Utilities>Session>Backup/Restore.
3. Click the "Restore" tab.

4. Select the type of information to be restored from the "Restore Level"

drop-down menu.
5. To restore backup data from the HARD DRIVE, click [Restore].
6. To upload stored configuration data from your LAPTOP COMPUTER to
the HARD DRIVE, select the "Upload Configuration File" check box.
7. Click [Browse].
8. When the "Choose File" screen displays, select the ".bin" file.
9. Click:
• [Open]
• [Restore]
10. Is the REMOTE MANAGEMENT SERVICES supposed to be active on
the IMAGER?.

Yes No

Continue with Step 11. Advance to Step 13.

11. Select Configuration>System>Remote Management.

8-2 2G0947 - 31JAN08

 Additional Service Procedures

12. Click:
• [Modify]
• [Start]

IMPORTANT:
You must restart the IMAGER from the SERVICE TOOL.

13. Select Utilities>Session>Restart.

14. Click [Restart].
Wait for the IMAGER to restart.
15. If you are finished with the SERVICE TOOL:
a. Disconnect the LAPTOP COMPUTER from the IMAGER.
b. Install the RIGHT PANEL.

2G0947 - 31JAN08 8-3

Additional Service Procedures

Updating the THUMB DRIVE With a New Version of System

Software

IMPORTANT:
You must energize your LAPTOP COMPUTER before inserting the THUMB
DRIVE into the USB port.

1. Energize your LAPTOP COMPUTER.

2. Insert:
• the THUMB DRIVE into the USB port on your LAPTOP
COMPUTER.
• the "Ghost" CD into the CD-ROM drive of your LAPTOP
COMPUTER.
3. Copy the software from the CD-ROM to the THUMB DRIVE.
NOTE: The old version of system software on the THUMB DRIVE will be
overwritten by the new version.
4. When the copy is complete, remove the THUMB DRIVE and CD-ROM
from your LAPTOP COMPUTER.

8-4 2G0947 - 31JAN08

 Additional Service Procedures

Upgrading the HARD DRIVE with a New Version of System

Software - "Ghosting"

IMPORTANT:
Save the backup file to your LAPTOP COMPUTER.

1. Make a backup of the configuration file for the IMAGER (see “Making a
Configuration Backup” on page 8-1).
2. De-energize the IMAGER.

DRE MOTHERBOARD

USB Ports

3. Install the THUMB DRIVE containing the "ghost" software into one of the
USB ports on the DRE MOTHERBOARD.
4. Energize the IMAGER.
5. After "Ghosting’ has completed, de-energize the IMAGER.
Note: The IMAGER will "beep" several times when "ghosting" is complete.
6. Remove the THUMB DRIVE.
7. Energize the IMAGER.

2G0947 - 31JAN08 8-5

Additional Service Procedures

8. Do the MICROCONTROLLERS have to be updated?

Yes No

a. Do “Upgrading the FIRMWARE in the Continue with Step 9.

MICROCONTROLLERS” on page 8-7.
b. Continue with Step 9.

9. Do “Restoring the Configuration” on page 8-2.

8-6 2G0947 - 31JAN08

 Additional Service Procedures

Upgrading the FIRMWARE in the MICROCONTROLLERS

IMPORTANT:
You must do this procedure when:

• the IMAGER is "ghosted" and there are changes for the

MICROCONTROLLERS
• you get error code 20-156
1. Log on to the SERVICE TOOL (see Installation Instructions, “Logging Onto
the SERVICE TOOL” on page 2-4).
2. Select Utilities>Diagnostics>Scripts.

3. Select "MicroUpdate_WithAutoRestart_ST.vbs" from the drop-down menu

next to "Script Name".
4. Click [Run].
NOTE: This procedure will update the MICROCONTROLLERS as necessary and
then will restart the IMAGER. Be patient, as this process could take
approximately 10 minutes.

2G0947 - 31JAN08 8-7

Publication History

Publication Date Publication No. ECO No. Changed Pages Notes

31JAN08 2G0947 CN0009339 --- • New Publication
• Rev A
 DryView is a trademark of Carestream Health.
Kodak is a trademark of Kodak used under license.

Carestream Health, Inc.

150 Verona Street
Rochester, New York 14608

© Carestream Health, Inc., 2008