Tea Template 16x9
Tea Template 16x9
Tea Template 16x9
What is perception?
“ The process by which people notice and make sense of
information from the environment”
Individual
HR
Marketing
Finance
Factors influencing Perception
Factors in the
Perceiver
Attitudes, motives, interests
Experience, expectation
Factors in the
situation
Time PERCEPTION
Work setting
Social setting
Factors in the target
Novelty, motion, sounds,
size, background, proximity,
similarity
Perceptual Process
Selection
Stimuli Observation Organization
(ext/int. factors)
Interpretation
(Perceptual errors
Attributions)
Response
(Covert/Overt)
Figure Ground
Perceptual Grouping
Perceptual Grouping
Perceptual Grouping
Perceptual Context
Social/ Person Perception
Employment Interview
Performance Expectations
Self fulfilling prophecy
(Self-fulfilling prophecy are effects in behavioral confirmation effect, in
which behavior, influenced by expectations, causes those expectations to
come true)
The Pygmalion effect, is the phenomenon whereby higher expectations
lead to an increase in performance. Golem effect, when negative
expectations of an individual cause a decrease in that individual’s
performance
Performance Evaluation (Appraisal)
Attribution
“ Assigning to a cause or source”
The way in which people explain the cause for their
own or others behavior
Behavior
Internally Externally
or
caused caused
Dispositional Situational
Factors for determining attribution
situations
situation
Overconfidence Bias
Anchoring Bias
Confirmation Bias
Availability Bias
Escalation of Commitment
Randomness Error
Risk Aversion
Hindsight Bias
Reducing Biases & Errors
Focus on Goals
Look for information that disconfirms your beliefs
Don’t try to create meaning out of random events
Increase your options