NORSU-BCC AUTOMATED LIBRARY SERVICES

ASSESSMENT SYSTEM

A Capstone Project
Presented to the Faculty of the
COLLEGE OF ARTS AND SCIENCES
Computer Science and Information Technology Department
Negros Oriental State University
Campus I, Bais City, Philippines

In Partial Fulfillment of the Requirements

for the Degree
Bachelor of Science in Information Technology

by

RIZLIN JANE P. ABLAY

RENATO P. ACABAL, JR.
KRYSTELFEL P. CARRIAGA
RAVEN L. EPOGON
BLOSSOM MAE M. TORRES
ENGELYN C. TRATSE

March, 2019
 APPROVAL SHEET

In partial fulfillment of the requirements for the degree BACHELOR OF SCIENCE

IN INFORMATION TECHNOLOGY (BSInT), this ITS 146 (Capstone Project) entitled:
“NORSU-BCC AUTOMATED LIBRARY SERVICES ASSESSMENT SYSTEM” prepared
and submitted by RIZLIN JANE P. ABLAY; RENATO P. ACABAL, JR.; KRYSTELFEL
P. CARRIAGA; RAVEN L. EPOGON; BLOSSOM MAE M. TORRES; and ENGELYN C.
TRATSE, has been examined and is recommended for oral defense.

MECHELLE M. BALANSAG, MA-Eng./CHONA C. QUITEVIS, MA-Eng.

English Critics

JOHN VENHEART T. ALEJO

Adviser/Instructor, ITS 146

APPROVED by the PANEL of EVALUATORS for ORAL DEFENSE on February

20, 2019 with a grade of __________.

CHARESS R. ORAC NILO B. CADIZ, MAEM (CAR)

Member Member

ANN CONCORDIA F. MIER, DPA

Chairperson
Dean, College of Arts and Sciences

ACCEPTED and APPROVED in partial fulfillment of the requirements for the

Degree of BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY.

RECTO S. REYES, DBA

Campuses Administrator

ii
 DEDICATION

We dedicate this Capstone Project to our Almighty God, beloved parents,

namely: Mr. and Mrs. Jose Alriz Ablay, Mr. and Mrs. Renato Acabal, Sr.,
Mr. and Mrs. Guillermo Carriaga, Mr. and Mrs. Vicente Epogon, Mr. and
Mrs. Felix Torres, and Mr. and Mrs. Edgar Tratse, brothers, sisters, relatives,
mentors, friends, and classmates. We love you all and God bless!

iii
 ACKNOWLEDGMENT

The researchers would like to express their sincerest gratitude and warm
appreciation to the following:

Firstly, to God Almighty, Supreme Being, for his divine guidance and for

giving wisdom, good health, full vim and vigor, and courage in the completion of

this one-of-a-kind project;

Dr. Joel P. Limson, University President, Negros Oriental State University

(NORSU) for his unending words of encouragement to finish this very competitive

educational journey;

Dr. Recto S. Reyes, Campuses Administrator, NORSU-Bais Campuses, for

his endless motivation to complete this study;

Dr. Ann Concordia F. Mier, Dean, College of Arts and Sciences and

Chairperson, Panel of Evaluators for her comments and suggestions;

Mr. Nilo B. Cadiz and Ms. Charess R. Orac, Panel Members, for their

constructive criticisms on the newly-created system;

Mr. John Venheart T. Alejo, ITS 146 Instructor and Adviser, for sharing

his knowledge and technical expertise in the creation and revision of the newly-

designed system;

Mrs. Mechelle M. Balansag and Mrs. Chona C. Quitevis, English

Critics, for their assistance and patience in editing the whole manuscript;

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 NORSU–BCC Library Personnel, respondents of the study, headed by

Mrs. Gilda L. Saycon and Mr. Alejandro D. Cueva, for providing all important

data needed in the creation of the new system and for their all-out support in the

success of this study;

Beloved parents, guardians, siblings, and relatives for their

immeasurable love and care and for their moral, spiritual, and financial support;

Lastly, to fellow classmates and dear friends, for sharing their ideas in

the creation of this project and for the love and concern…

THANK YOU SO MUCH!

The Researchers

v
 ABSTRACT

Title: NORSU-BCC AUTOMATED LIBRARY SERVICES ASSESSMENT

SYSTEM

Author: ABLAY, R. J.; ACABAL, R.; CARRIAGA, K.; EPOGON, R.;

TORRES, B.M., and TRATSE, E.

Degree: BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

School: NEGROS ORIENTAL STATE UNIVERSITY

Year: 2018 - 2019

This project aims to develop NORSU-BCC Automated Library Services Assessment

System. The methodology of study included operational feasibility, schedule
feasibility, economic feasibility, etc. (see pp. 23-26). The newly-created system
used PHP, MySQL, Google Chrome, XAMPP, i3 processor, 2GB RAM, Windows 10
OS, Optical Mouse, and USB type Keyboard that made the recording of library
assessment data (i.e., ratings, comments, and suggestions) and for security
reasons, as shown on p. 38 and p. 43; computed ratings given by the library users
(see p. 45); and generated precise assessment reports (see p. 46). Therefore, the
researchers concluded that the objectives of the said study were met and the
newly-created system enhanced and aided the service assessment process in the
library.The newly- designed system is highly-recommended to NORSU–BCC library
personnel, users, and future researchers.

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 TABLE OF CONTENTS

PRELIMINARY PAGES
TITLE PAGE ………………………………..……………………………………………….… i
APPROVAL SHEET………………………………….………………………………………… ii
DEDICATION …………………………………………………………………………………. iii
ACKNOWLEDGMENT ……………..……………………………………………………… iv
ABSTRACT ………………….…………………………………………………………………. vi
TABLE OF CONTENTS ………………….………………………………………………. vii
LIST OF TABLES ………..……………………………………………………….......... x
LIST OF FIGURES………………….……………………………………………………… xi
CHAPTER I - INTRODUCTION
Introduction …..………………………………………………………………………………. 1
Project Context ………………………………………………………………………………. 3
Description of the Project ………………………………………………………………… 4
Objectives ……………………………………………………………………………………… 5
Scope and Limitations ……………………………………………………………………….5
Chapter II – REVIEW OF RELATED LITERATURE AND STUDIES
Related Literature
Related Literature …………………………………………………………………..………. 6
Related Studies
A. International …………………………………………………………………………….. 8
B. National …………………………………………………………………………………… 11
Theoretical Framework of the Study ……………………………………………….. 13
Conceptual Framework of the Study ……………………………………………….. 18
Chapter III- TECHNICAL BACKGROUND
Technical Background ………………………………………………………………….… 20
Chapter IV- METHODOLOGY, RESULTS, AND DISCUSSION
Requirements Analysis/Specification ………………………………………………. 22
Operational Feasibility ……………………………………………………………………. 22

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 Functional Decomposition Diagram ……………………………………. 23
Schedule Feasibility …………………………………………………………………….. 24
Gantt Chart ……………………………………………………………………… 24
Economic Feasibility ………………………………………………………………….… 24
Cost and Benefit Assumption Analysis …………………………………. 25
Requirements Modeling ………………………………………………………………. 26
Performance ……….…………………………………………………..……… 27
Control ………….……………………………………………………………….. 27
Data and Process Modeling ……………………………………………………….. 27
Data Flow Diagram ………………………………………………………… 28
Object Modeling ……………………………………………………………………… 29
Use Case Diagram ………………………………………………………… 29
Data Design …………………………………………………………………………… 30
Entity Relationship Diagram …………………………………………… 30
Software Specification ……………………………………………………………………… 31
Hardware Specification …………………………………………………………………… 32
User-Interface …………..…………………………………………………………………… 33
Chapter V – CONCLUSIONS AND RECOMMENDATIONS
Conclusions ……………………………………………………………………………….. 46
Recommendations ……………………………………………………………………… 46
BIBLIOGRAPHY ………………………………………………………………………………… 48
APPENDICES
Appendix A. Project Team Assignments Form ……………..…………………. 50
Appendix B. Pre-Proposal Statement Template ……………..……………….. 51
Appendix C. Project Working Title Form ……………..…………………………. 52
Appendix D. Invitation Letter to the Dean of The CAS ……..………………. 53
Appendix E. Invitation Letter to the Panel Member 1 ……….………………. 54
Appendix E. Invitation Letter to the Panel Member 2 ………….……………. 55
Appendix G. Location Map of Negros Oriental State University …………. 56
Appendix H. User’s Manual ………………..……………..………………………….. 57

viii
 Appendix I. Source Code ……………….……………..……………………………… 65

CURRICULUM VITAE ………………………………………………………………………….. 66

ix
 LIST OF TABLES

Table Title Page

1 Gantt Chart ………………………………………………………………. 24

2 Cost and Benefits Assumption Analysis ………………………… 25

3 Software Specification ………………………………………………… 31

4 Hardware Specification …………………………………….………… 32

x
 LIST OF FIGURES

Figure Title Page

1 Theoretical Framework ……………………………………………… 13

2 Conceptual Framework ……………………………………………… 18

3 Functional Decomposition Diagram ……………………………… 23

4 Requirements Modeling …………………………………………… 26

5 Data Flow Diagram …………………………………………….…… 28

6 Use Case Diagram ………………………………………………… 29

7 Entity Relationship Diagram ……………………………………… 30

8 Homepage of ALSAS …….....……………………………………. 33

9 Assessment Form ….…….....…………………………………… 34

10 Submit Button …..….…….....……………………………………… 35

11 Log-in Page for Admin …….....………………………………….. 36

12 Comments and Suggestions Page …………………..………. 37

13 Search Comments/Suggestions by Course ……………….…. 38

14 Search Comments/Suggestions by Date ……….…………… 39

15 View Suggestion ……………………………….……….…………. 40

16 View Rater ……………………………………….……….………….. 41

17 Reports Page ………..………………………….……….………… 42

18 Setting of Assessment Report …………….……….…………… 43

19 View Quarterly/Monthly Assessment Report …….……….. 44

xi
19 Print Assessment Report …….……………………………….……… 45

xii
 Chapter I

INTRODUCTION

The world today depends much on technology in all walks of life.

Technology has become one of the most important elements in most societies and

its role in people’s lives becomes complicated. It provides a huge impact on how

human beings perform their daily activities from their homes to their respective

workplaces to ensure efficiency and effectiveness. Moreover, it offers immense

suitability to individuals and that instead of doing tasks one at a time, one could

finish all tasks with just a click on these modern machines and devices like

computer units.

Interestingly, the integration of technological innovations in higher

educational institutions, especially in library services, improves services to students

and other stakeholders. However, some schools still provide manual library

services. Library service delivery that is manually based may no longer cope with

Information and Communication Technology (ICT) driven society of the 21st

century. In the Unites States and other countries, many academic libraries are

already utilizing automated virtual library systems that encompass information

services and assessment processes. The need for library assessment automation

is more than cost effectiveness the benefits derived by its users and the institution

itself. It plays an essential part in the assessment system of every educational

institution. The system suffices a key aspect of any library to know the needs of

1
its users; to assess how well the library supports the needs of the users; and to

enhance the facilities, services, and resources of the library.

In Negros Oriental State University - Bais City Campus I (NORSU-BCC

hereafter) Library, the designated librarian, Mrs. Gilda L. Saycon, and her library

staff find it stressful and time-consuming in passing a library services’ assessment

form to every library user. Usually, library assessment forms are provided to every

library user to determine how well does the library’s services contribute to learning,

teaching, and research quantifiably. As observed by the researchers, the data

gathered from assessment helped with planning and decision making in improving

the library services. When asked, the library personnel revealed that aside from

providing instructions to library users on the library assessment forms to be filled

out, they still had prime duties and responsibilities in the library and a tough time

keeping the records for they do the manual sorting and calculation of library users’

assessment ratings as part of their assessment report.

With the observations cited earlier, the researchers believed that the newly-

created system, NORSU-BCC Automated Library Services Assessment System,

would be of great help to the library personnel to alleviate the current assessment

status in the library by having an automated system that automatically record

ratings and comments and compute library services assessment data, produce

reports of library services assessment, and convert the NORSU-BCC Library

Services Assessment from paper-based assessment to computer-based

assessment.

2
 Hence, the proponents of this study believed that the creation of NORSU-

BCC Automated Library Services Assessment System enhanced the library

assessment services and lessened the workload of the library personnel since

computation of scale results were done by course and year level automatically.

Project Context

NORSU–BCC Automated Library Services Assessment System is the newly-

designed system of the researchers. It automatically assessed the forms instead

of paper-based library services assessment into a computer-based assessment

system to help the librarian and the staff reduce their workload, improve speed

and accuracy as well as timely submission of reports. As such, this study aimed to

produce a viable system to enhance the assessment process in NORSU–BCC

Library. With the use of the newly-created system, it resolved the unsecured

storing of records for the reason that all the ratings and comments were stored

securely in the system’s database enabling reliable storing of assessment records

and generation reports prior to submission and deadlines.

Description of the Project

3
 The NORSU - BCC Automated Library Services Assessment System (ALSAS

hereafter) is a user-friendly type of system where library services are assessed by

its users for the enhancement of the library’s services, facilities, and resources.

The system stores and computes assessment data as well as generates

assessment reports of library services which aids the librarians and the library staff

to have reliable calculation and generation of reports instead of doing the time-

consuming, manual library assessment services. It helps the library users/students

to assess the NORSU-BCC library services in a hassle-free manner for the library

staff need not write it manually on the assessment forms. Library users are

instructed that in using the newly-designed system by clicking the mouse while

following instructions in the computer units to operate the system. Only the

Admin/Librarian views the reports and ratings whereas the users assess the library

services through the e-form presented in the computer screen.

Objectives

4
 The main objective of this study is to develop NORSU-BCC Automated

Library Services Assessment System.

Specifically, this study aims to:

● record library assessment data such as ratings, comments, and

suggestions;

● compute library users’ (students) ratings; and

● generate reports of library services assessment.

Scope and Limitations

Scope

NORSU-BCC ALSAS could store and view library services assessment data

and produce printed documents or reports regarding the library services'

assessment in NORSU-BCC, Bais City, Negros Oriental, Philippines. The system

could be accessed by the campus designated librarian, library staff, and library

users (students).

Limitations

NORSU-BCC ALSAS is limited to the NORSU–BCC individuals only. The

library services assessment system does not have a delete and edit functionality.

Likewise, students do not have a log-in feature in the system for confidentiality

purposes. The system operates offline where it could only be accessed through

the Local Area Network (LAN).

5
 Chapter II

RELATED LITERATURE AND STUDIES

This chapter presents concise discussions of the literature and studies

reviewed by the researchers. All these serve as bases in formulating and enhancing

NORSU-BCC ALSAS.

Related Literature

Ackermann (2007) in his article on Program Assessment in Academic

Libraries: An Introduction for Assessment Practitioners, stated that academic

libraries have a long tradition of program assessment. In the past, the results have

been more meaningful internally than externally. Recent changes in the

conceptualization of libraries' role in higher education and advanced in

measurement tools likely provide answers to different questions, particularly the

relationship between library services and resources to student learning and

success.

On the other hand, Shi & Levy (2005) cited that over the past decade, both

academics and practitioners in the field of library and information science (LIS)

have increasingly recognized the significance of assessing library services. Library

assessment applications have been encouraged at all scales, massive amounts of

data have been collected and published, and processes and results have been

reported. Both added that in the past ten years, the library had experienced an

6
evolution of service assessment in its daily operations, driven largely by the

advancement of information technology in managing library systems, as well as a

conceptual change of higher education standards.

Columbia University Libraries (CUL) Assessment Team, headed by Jennifer

Rutner, provides an Assessment Plan in 2007 which states that an assessment

program is intended to provide staff with the tools necessary to make the decisions

that were expected of them throughout the continuous process of managing and

working in the Libraries. On the other hand, Jane Winland, the Director of Social

Sciences Libraries at Lehman Library, states that assessment had helped her

considerably in getting funding. They have to make a decision on how to prioritize

their renovation project; having data from students on their needs for the library

space and services allowed her to advocate for implementing changes.

In relation to Rutner’s ideas, Lakos and Phipps (2004), in their book entitled

Creating a Culture of Assessment: A Catalyst for Organizational Change, cited that

assessment aims to support and enable staff to improve all aspects of service.

Transforming their libraries to reflect a culture of assessment was essential to

increasing the success with customers and stakeholders and maintaining relevancy

in a competitive environment.

Moreover, Siega (1964), in his book entitled The Silliman University: An

Appraisal and a Vision, explained that Silliman University (SU hereafter) Library

continued to grow, and grow. And it had fought many problems. In fact, he

revealed that one very pressing problem in the SU library was the fact that the

7
library collection had outgrown the size of Hibbard Hall where it was presently

housed. The stacks as well as the reading rooms were congested. The university

administrations raised funds for the construction of a library annex and remodeled

the Hibbard Hall to conform to the design of modern library buildings. It recognized

the fact that the library must be more than just a place to store books, an excellent

place for study, and an attractive place to browse. The triad was indivisible for one

cannot exist without the other and each needs to be excellent in itself if educational

objectives were to be realized.

Therefore, the researchers believed that the importance of assessment is

recognized not only by the institution and library administrators but also by

librarians. All understand that evaluating and improving information services to

meet user demands is essential to successfully support the educational goals and

the daily teaching and learning activities of the institution. Now, it is recognized

in Library and Information Science (LIS), as in other service industries, that user

perceptions of service quality, user expectations, and user satisfaction are essential

elements of any library service assessment activity.

Related Studies

A. International

According to Wright and White (2007), in their study entitled SPEC Kit 303:

Library Assessment, stated that their survey addressed the missing piece of the

puzzle – to examine the current state of library assessment and to provide a

starting point for those who seek to develop a library assessment program at their

8
own institutions. The survey included a series of statements on the culture of

assessment. Respondents were asked to rate on a scale of 1 to 5 how well the

statements described their respective libraries. Between 68% and 79% of the

respondents Agreed or Strongly Agreed with statements related to the

commitment of their library administrations to assessment. The remaining

statements were related to staff and their support for or ability to carry out

assessment activities. Only 50% or fewer of the respondents rated these

statements at Agree or Strongly Agree while most cluster around the middle of the

scale. There appeared to be a strong administrative commitment to assessment

that did not translate to the organization as a whole. Just under half of the

respondents, thirty-one (31) or 46% indicated that there was an assessment plan

in some or all of their library’s departments or units or a library-wide assessment

plan. Fifteen (15) respondents commented that the library was either in the

process of developing a plan or used an alternate document (such as a strategic

plan or annual report) as their assessment plan. In short, library assessment is

alive and well in North America. There had been considerable progress in this area

from the mid-1980s through 2007. For continued progress in library services

assessment and other assessment activities, training authorized users for

assessment and all the library staff was expected.

Dunya and De Groote (2017, cited in Matthews, 2007), in their study entitled

Review Essay: The Documentation of Library Assessment Planning Process,

Lessons Learned and Suggestions, posited that libraries had been reporting their

9
resources, activities, and services provided until recently. Oakleaf (2010) stated

that more recently, libraries had shifted from the assessment of individual learning

outcomes to larger-scale value assessments to measure library impact on the

institution. As such, the academic libraries included in this review indicated several

common purposes for developing outcomes-focused assessment plans. In

addition, Mathews (2007) cited that the increasing demands from various

stakeholders had led academic libraries to focus more on outcomes such as skills,

knowledge, attitudes, and behaviors.

In addition, Smith et al. (2015), in their study on Developing and Academic

Library Assessment Plan: a Case Study Performance Measurement and Metrics,

said that the common purposes included data-driven priority setting and decision

making, better organized data collection and reporting, the justification of library

value and impact, quality improvement, transparency, and efficiency. As such,

Taylor and Heath (2012) posited that two academic libraries also saw developing

an assessment plan as a way to provide support to library strategic planning. One

library specifically developed its assessment plan as a component of the continuous

strategic development process. The review showed that the academic libraries

shared mutual motivations for designing an assessment plan.

B. National

10
 In the Philippines, several studies on library assessment had been conducted.

Assessment Library Holdings, Services and Utilization: Basis for the Accreditation

Preparation of an Engineering Department was one of the studies conducted by

Guarino, et al. (2015) on book collection. They wrote that the study was conducted

to assess the Library holdings, services, and utilization in Lyceum International

Maritime Academy (LIMA) Campus, particularly in the College of Engineering.

Descriptive type of research was utilized in the study. Results showed that the

Faculty members and student-respondents found that the utilization, services, and

the book collection on General Education (GE hereafter) and Engineering Subjects

as moderately extensive and functioning very well. The quality of the collections

was maintained through regular checking against standard bibliographies avoiding

unnecessary duplication of titles and acquiring a wide variety of titles with enduring

value. It was recommended to check and update the number of book collections,

periodicals, and other library materials to support the various instructional needs

of the Professional and GE Engineering Faculty and students; and request from

the respective colleges the list of references at least every summer of the next

school year that was used and was helpful for the students of the College of

Engineering.

Indeed, all universities had conducted evaluation processes and it was done

manually through the participation of a number of students in a certain campus or

university. As such, the process caused a huge consumption of time both for the

management and students as well. The checking, monitoring, and counting by the

11
management were also some of the factors that affected the process because

these were manually done causing the time frame to increase. Thus, the evaluation

or assessment systems aimed to provide a fast, efficient, and reliable process of

doing an evaluation or assessment.

12
Theoretical Framework

The theoretical framework conceptualizes the nature of the study. Theories

presented to establish a sense of structure in guidance of the whole project.

Figure 1. Theoretical Framework of the Study

Figure 1 above visualizes the theories and the theorists that support the study

about NORSU-BCC Automated Library Services Assessment System.

Disconfirmation Theory

13
 The Disconfirmation Theory by Xi Shi and Sarah Levy (2005) and the Unified

Theory of Acceptance and Use of Technology by Viswanath Venkatesh, Michael G.

Morris, Gordon B. Davis, and Fred D. Davis (2003) supported the NORSU-BCC

ALSAS. These theories were intended for the researchers for better interpretation

and comprehension.

The most popular and widely used model for studying Customer Satisfaction

and Dissatisfaction (CS/D hereafter), disconfirmation of expectations, was derived

from the field of marketing. The original concept of disconfirmation theory posits

that customers evaluate the merchandise and the purchase experience based on

some cognitive standards before the purchase is made, such as expectations. CS/D

results from a comparison with the merchandise purchased, indicating whether it

is better than or less than what was expected. Disconfirmation is the customer's

evaluation of a product's performance relative to his or her expectations. Basically,

the disconfirmation of expectation paradigm conceptualizes CS/D as the following

process: when performance is greater than expected, resulting in positive

disconfirmation; when customers are satisfied; when performance falls short of

expectations, resulting in negative disconfirmation; and when customers are

dissatisfied. Confirmation occurs when performance and expectations correspond,

resulting in moderate satisfaction or indifference.

Although the disconfirmation of expectation paradigm was still the most

widely used model for studying CS/D, it had been criticized for its limitations.

14
Marketers had found that expectation may not always be the best pre-purchase

standard to predict the influences on the customer’s evaluation of the purchases.

Alternatives had been researched and findings had been reported. For example,

desire as a pre-purchase standard was reported to be a more powerful predictor

than expectation in certain purchasing situations. In studying library user

satisfaction, information needs may be a pre-purchase standard to apply in

Disconfirmation Model

As the basic concept of the Disconfirmation Model describes CS/D as an

evaluative comparison process between a customers’ pre- and post-purchase

experience, three major components were evident: 1) pre-purchase standards also

referred to in marketing literature as disconfirmation standard; 2) perceived

performance; and 3) disconfirmation.

Disconfirmation Standard, as discussed earlier, the expectation was

currently the most widely used disconfirmation standard. In behavioral science and

marketing, definitions of expectations could be divided into three categories listed

below:

1. Customer’s prior experiences with similar product or services;

2. Experience of other customers who serve as referent persons; and

3. Situationally-produced expectations, such as manufacturer promotion

or retailer advertisement.

The library user's expectations, in relation to using information services, are

believed to be formed from prior experiences with similar information-seeking and

15
retrieval activities and/or from the experience of other users who served as

referent persons. In comparison with expectation, desire and need also have been

used as disconfirmation standards and were reported to have significant effects on

a customer’s evaluation results.

Perceived Performance refers to the customer’s perception of the quality of

the product or service after it was consumed. This does not involve any comparison

process. Rather, it is a subjective assessment made by an individual of a product

or service based on his or her perception of what was given and what was received.

Disconfirmation is generally defined as the discrepancy between the actual

product/service received and what was expected or desired/needed.

Unified Theory of Acceptance and Use of Technology (UTAUT)

According to Tang, et al., (2016), the Unified Theory of Acceptance and Use

of Technology (UTAUT) was a model developed by Viswanath Venkatesh, Michael

G. Morris, Gordon B. Davis, and Fred D. Davis last 2003. In the article “User

Acceptance of Information Technology: Toward a Unified View,” they reviewed

the existing user acceptance models, compared the eight models, formulated the

UTAUT, and validated it using the original data used by the eight original models.

According to Amota (2015), the eight models reviewed were the theory of

reasoned action, the technology acceptance model, the motivational model, the

theory of unplanned behavior, the model of PC utilization, the innovation diffusion

theory, and the social cognitive theory. UTAUT uses four core determinants of

16
usage and intention such as: performance expectancy, effort expectancy, social

influence, and facilitating conditions.

In connection with Amota’s notion, Ameen (2014) stressed that it was

important to note that the UTAUT Model had contributed to important information

system research findings that had shaped the understanding of technology

acceptance process. There were various studies that used UTAUT to test the

invariance of the new indicators of user acceptance in many fields. In this light,

the UTAUT had been made the fundamental theoretical framework to analyze web

analytic technology acceptance.

Hence, the researchers concluded that the use of the Disconfirmation and

UTAUT Model anchors the study for it generally focused on the user’s satisfaction,

expectations, and quality perceptions prior to the use of information services

offered by the library. As such, these models were essential in order to shape the

framework of the system and to apply web analytic technology acceptance in

creating the library services assessment system.

Conceptual Framework

17
 Figure 2. Conceptual Framework of NORSU-BCC ALSAS

Figure 2 above presents the conceptual framework of the newly-created

system – Automated Library Services Assessment System. It has a framework that

is used to understand the current progress in enhancing the system.

In the Input Stage, the researchers had a brainstorming activity on what

project to design and create. All the problems were formulated and analyzed well

and also the data collected underwent a process to be used in creating the project.

18
 The next stage was the Process Stage. Using the Waterfall Model, the

researchers followed these steps: 1) Planning; 2) Data-gathering; 3) System

Design; 4) Coding; 5) Testing; and 6) Implementation. The waterfall model is

utilized to ensure the success of the project and to keep track on the whole process

of software development. In the waterfall model, software development was

divided into separate phases or stages.

Firstly, the process stage started with Planning wherein the researchers laid

down all the things to be considered in making the system. Secondly, this stage

included the Gathering of Data wherein the researchers gathered the assessment

data from NORSU-BCC Library. Then, in the System Design, the researchers

determined and selected the initial design for the system. Coding followed after

the System Design where all the requirements and design were combined in the

construction of the system. Testing of the system came next to check defects and

errors and to determine the system’s functionality. Lastly, in the Implementation,

the system was deployed to the library and was ready for use.

Finally, in the Output Stage, the newly-created NORSU – BCC Automated

Library Services Assessment System was finally presented to NORSU-BCC Library

personnel.

Chapter III

TECHNICAL BACKGROUND

19
 This chapter mounts the technical features of the study NORSU–BCC

Automated Library Services Assessment System. It carries the steps undertaken

by the researchers as well as the fundamental tools used throughout the

development of the system.

The researchers automated the existing manual system of assessing library

services through the development of the system, NORSU-BCC ALSAS. With the

gathered data being discussed, the researchers had come up with the idea of

creating the newly-created system using MySQL database and PHP programming

language. Through the advancement, errors in operations were minimized and

time and manpower had been conserved. The goal of NORSU-BCC ALSAS to

provide a fully automated service assessment system addressed the challenges

faced by the library in terms of speed, data handling, accuracy, security, stability,

and adaptability in its assessment processes. A system that truly automated all

assessment records and calculated ratings. Through the system, the library

personnel kept the assessment records in an efficient and secured manner.

Object-Oriented Approach was used all throughout the development of the

system. Object-Oriented Programming (OOP) refers to a type of computer

programming (software design) in which programmers define not only the data

type of a data structure but also the types of operations functions that could be

applied to the data structure and the program was viewed in a logical procedure

that took the input data, processed it, and produced output data.

20
 The list of tools and software that were used during the whole system

implementation were as follows: 1) Paint/Photoscape was utilized for editing

pictures and icons in the system; 2) Java Script was used to enhance the interface

of the system; 3) MySQL served as the system’s database where data and

information were being stored; 4) PHP was used to automatically connect pages

to MySQL; 5) HTML was utilized in developing markup languages in the system;

6) Google Chrome was used in browsing and testing the newly-created system; 7)

XAMPP served as the main source of the system’s connection; 8) Notepad++ and

Sublime Text were used for encoding and editing the codes of the system.

21
 Chapter IV

METHODOLOGY, RESULTS, AND DISCUSSION

This chapter of the study presents the methods used and the results of

the study. It also includes the discussion of the results shown in tables and

illustrations in the creation of NORSU-BCC ALSAS.

Requirements Analysis/Specification

The Requirements Analysis/Specifications section includes the feasibility

analysis for the system, data flow diagram, system flowchart, use case diagram,

and the modeling stage. Lastly, the assessment/analysis of the system where risks

were identified and evaluated.

Operational Feasibility

Functional Decomposition Diagram (FDD)

A Functional Decomposition Diagram (FDD) was a diagram that presents

the flow and arrangement of the system's structure that the proponents developed

after analyzing the gathered data during the data gathering and planning phase.

This aided in tracking the efficiency of the system and to be knowledgeable of the

features that were added to the system.

22
 Figure 3. Functional Decomposition Diagram of NORSU-BCC ALSAS

Figure 3 above depicts the functional decomposition diagram of NORSU-

BCC ALSAS where the administrator adds new library user accounts and library

personnel accounts, views evaluation results of the library’s services, and prints

reports (i.e. ratings, feedbacks/comments, statistical result). From the admin,

there were two options, the library personnel and library users (students). The

library personnel could view ratings and feedbacks and print reports; while the

library users (students) could input their respective ratings upon assessing the

library’s services. Lastly, all the library’s services assessment results (i.e. ratings

and comments/suggestions) were forwarded to the University Librarian.

23
Schedule Feasibility

Gantt Chart

Table 1 below shows the whole schedule which the researchers gone

throughout the development of the study. Proper time management was the core

of conducting the project. The Gantt Chart shows the schedule that the

researchers had followed to keep track with the things they needed to do every

day.

Table 1. Gantt Chart

Economic Feasibility

Cost and Benefits Assumption Analysis

This method is used to see if the new system is favorable and to estimate

the possible costs during the development of the system.

24
 Table 2 below presents the cost and benefits assumption of the proposed

system. As presented below, the table was divided into two parts, namely: Cost

and Benefits Assumption. Cost had its two sub-parts, Developmental (cost

spending during the development of the system) and Operational (cost spending

after the implementation of the system). As for Benefits Assumption, the probable

benefits were shown in this part.

Table 2. Cost and Benefits Assumption Analysis

Total Cost
Developmental

- Internet Connection ₱1,000.00

- Print Outs ₱ 500.00
C
O
Total: ₱1,500.00
S
T Equipment:
Operational

- Computer Set ₱ 20,000.00

- Printer ₱ 8,000.00
₱29,500.0
Total: ₱28,000.00 0
A
B S
E S
N U - Prompt processing
- Hassle free for both the library user and the library management
E M
- Fast computation of assessment data
F P - Swift generation of reports
I T - Secure-file-handling
T I - Can save-up office space, less paper usage
S O
N

25
Requirements Modeling

Requirements modeling is carried out after the requirements and

constraints for an area has been captured and analyzed. It is an important activity

to undertake in order to ensure the consistency and completeness of the

requirements. There were multiple ways to model functional, quality attributes,

and constraints. In this study, the appropriate approaches taken depend on the

type of system and the organizational standards, in some cases they were domain

specific modeling languages which were used. One important aspect was the

transformation of models from one type to another. Also, traceability was an

important aspect of this, as some projects need to map the delivery of specific

requirements to the component/s that deliver/s it.

Figure 4. Requirements Modeling

Figure 4 above depicts the Requirements Modeling of the system. In the

Input Stage, it shows the different features between the administrator and the

user wherein the administrator had to log-in before accessing the system. On the

other hand, the user automatically gives his/her ratings and

comments/suggestions. In the Process Stage, the assessment data were

26
submitted and ratings were calculated. And, finally, in the Output Stage, the

output stage, assessment information/reports were viewed and printed.

Performance

The newly-constructed system is operational daily (as long as the NORSU–

BCC Library is open). ALSAS undergoes maintenance and updates during the end

of the semester and the first week of the semester. The system does not require

any internet connection.

Control

Before a user is provided access to the new system, a username and

password are required. This is in accordance with secure-file-handling in order to

prevent unwanted deletion and changes of stored data and to avoid unauthorized

system access. In using the NORSU-BCC ALSAS, different authorization was

featured between the library users and the library management (librarian and

library staff).

Data and Process Modeling

Data modeling is used to define and analyze data requirements needed to

support the business processes within the scope of corresponding information

systems in an organization or office. Data flow diagram uses various symbols to

present how the system transforms input data into valuable information.

27
 Data Flow Diagram

Figure 5. Data Flow Diagram

Figure 5 above depicts the Data Flow Diagram of NORSU-BCC ALSAS. It

shows the process of the newly-created system where there are different access

features for the Library User (student) and the Administrator (librarian and library

staff). The library user or the student assesses only the services of the library and

submit his/her ratings and feedback. On the other hand, the administrator

(librarian and library staff) views only the assessment records such as the ratings,

comments and suggestions, and prints assessment reports as well.

Object Modeling

28
 Object modeling helps describe or define a software/system, in terms of

object and classes. It defines the interfaces or interactions between different

models, inheritance, encapsulation, and other object-oriented interfaces and

features.

Use Case Diagram

A Use Case Diagram specifies the context of the system and shows the

relationship between use cases, the actors, and the system (visual paradigm). It

also shows the series of actions in association with the users of the system.

Figure 6. Use Case Diagram

Figure 6 above presents the Use Case Diagram of NORSU-BCC ALSAS. The

administrator (librarian/library staff) views ratings, comments/suggestions, and

prints reports while the user (student) assesses only the library services.

Data Design

29
 Data design refers to the process of producing a detailed data model. The

data model contains all the detailed attributes for each entity.

Entity Relationship Diagram

An Entity Relationship Diagram (ERD) shows the relationship of entity sets

stored in a database. The ERD illustrates the logical structure of the database.

Generally, it helps in visualizing how data are connected.

Figure 7. Entity Relationship Diagram

Figure 7 above shows the ERD of NORSU-BCC ALSAS where Users, Report,

Forms, Course, and Assessment are arranged logically in each table.

Development

30
 Software Specification

Table 3. Software Specification

SOFTWARE USE
Enhances user interface which provides user
JAVA Script
instructions
Functions as the local database for the web
MySQL
application
Enhances the web application by adding styles and
CSS
color

PHP Used as a web application tool

Serves as the interface of the web application and

HTML
used as a language markup developer

Bootstrap Designs and develops a responsive web application

Writes dynamically-generated pages that automatically

PHP
connects to MySQL
Browses and tests the system if it is working properly
Google Chrome
or not
XAMPP Used as the main source of connection to the system
Notepad ++/Sublime
Encodes and edits the codes of the system
Text

31
 Hardware Specification

Table 4. Hardware Specification

HARDWARE USE

Operating System at least Windows 8 to 10

Computer RAM at least 1 GB of Memory to 2 GB
Set/Laptop HDD at least 250 GB to 500 GB of Hard Disk Space
Processor at least i3
Inkjet printing technology
Multifunction printer type
Flatbed scanner type
Printer
5760 x 1440 DPI print resolution
33 PPM (black speed print) 15 PPM (color speed print)
100 sheets paper tray
Optical
Visible light
Mouse
Color: Red
2 meters cable length

Layout: English
Keyboard
USB type

32
 User Interface

Figure 8. Homepage of NORSU-BCC ALSAS

Figure 8 above depicts the Homepage of NORSU-BCC ALSAS the system where

the admin logs-in first before accessing the system. The library user (student), on

the other hand, clicks the green button to directly assess the library services.

33
 Figure 9. Assessment Form

Figure 9 above depicts the Assessment Form where the library user assesses

the library services by filling out the form.

34
 Figure 10. Submit Button

Figure 10 shows the Submit Button at the bottom part of the form wherein

the library user submits his/her library services assessment.

35
 Figure 11. Log-in Page for Admin

Figure 11 presents the Log-in Page for Admin wherein the admin logs in his/her

username and password to access the system.

36
 Figure 12. Comments and Suggestions Page

Figure 12 above presents the Comments and Suggestions Page wherein the

admin views his/her comments/suggestions provided by the library users.

37
 Figure 13. Search Comments/Suggestions by Course

Figure 13 above depicts the Search Comments/Suggestions by Course wherein

the admin searches comments/suggestions by course.

38
 Figure 14. Search Comments/Suggestions by Date

Figure 14 above shows the Search Comments/Suggestions by Date wherein

the admin searches comments according to date added.

39
 Figure 15. View Suggestion

Figure 15 above presents the View Suggestion wherein the admin views a

specific suggestion.

40
 Figure 16. View Rater

Figure 16 above depicts the View Rater wherein the admin views who the

rater is.

41
 Figure 17. Reports Page

Figure 17 above depicts the Reports Page wherein duration and number of

students/raters are reported. It also searches, copies, prints, or generates CSV,

Excel, and PDF file (as shown in the corresponding gray buttons on the upper left

of the page).

42
 Figure 18. Setting of Assessment Report

Figure 18 above presents the Setting of Assessment Report wherein the

admin sets monthly or quarterly reports.

43
 Figure 19. View Quarterly/Monthly Assessment Report

Figure 19 above shows the View Quarterly/Monthly Assessment Report

wherein the admin views the assessment report with its corresponding statistical

computation per category.

44
 Figure 20. Print Assessment Report

Figure 20 above depicts the Print Assessment Report wherein the admin

prints an Assessment Report.

45
 Chapter V

CONCLUSIONS AND RECOMMENDATIONS

This chapter provides the conclusions and recommendations formulated in

the development of the NORSU-BCC ALSAS, the newly-created system of the

researchers.

Conclusions

Therefore, the researchers concluded that the NORSU–BCC Automated

Library Services Assessment System truly recorded library assessment data such

as ratings, comments, and suggestions; computed library users’ (students) ratings;

and generated reports of library services assessment. Indeed, all these sufficed

and aided the NORSU-BCC Library personnel, especially in the library assessment

processes and in improving their services to students and other clients.

Recommendations
The newly-created system is highly recommended to the following:

NORSU – BCC Library Personnel

Results of this study will record, compute, and produce reliable reports for

the NORSU–BCC Library assuring that all its assessment forms will be accurately

filled out and will be stored securely, especially in their quest to provide paperless-

assessment services.

46
 NORSU – BCC Library Users

The results of this study will provide library users with hassle-free

assessment of NORSU-BCC library services.

Future Researchers

Results of this study will provide more insights to other researchers who

wish to enhance the new system or replicate this study.

BIBLIOGRAPHY

47
A. Online Sources

Ackermann, E., (2007). Program assessment in academic libraries: An

introduction for assessment practitioners in https://bit.ly/2SZWF7z.
Date Retrieved October 04, 2018,

Dunya, B. and De Groote, S., (2017). Review essay: The documentation of

library assessment planning process, lessons learned and suggestions in
https://bit.ly/2T29Ncq. Vol. 12. Date Retrieved: October 4, 2018

Guarino, et al. (2015). Assessment of library holdings, services and utilization:

Basis for the accreditation preparation of an engineering department in
https://bit.ly/2XQ6x3o. Vol. 2. Date Retrieved: March 13, 2019

Lakos, A. and Phipps, S. (2004). Creating a culture of assessment: A

catalyst for organizational change in https://bit.ly/2SfMYxG. Vol. 4.
Date Retrieved: October 10, 2018

Rutner, J. et al., (2007). Assessment plan in https://bit.ly/2XbLJTK.

Date Retrieved: November 15, 2018

Siega, G., (1964). The Silliman University library: An appraisal and a vision in
https://bit.ly/2CjpCSu. Date Retrieved: March 13, 2019

Smith, et al. (2015). Developing an academic library assessment plan: A case

study performance measurement and metrics in https://bit.ly/2V8uq4q.
Vol. 12 Date Retrieved: January 10, 2019

Wright, S. and White, L., (2007). SPEC Kit 303: Library assessment in
https://bit.ly/2BHG4vk. Date Retrieved: February 9, 2019

Xi, S. and Levy, S., (2005). A theory-guided approach to library

services assessment in https://bit.ly/2XbbVOf. Date Retrieved September
28, 2018

B. Unpublished Thesis

Ondangan, et al. (2017). NORSU performance management system. Date

Retrieved: September 28, 2018.

48
 APPENDICES

Appendix A. Project Team Assignments Form

49
TEAM
ONE FIGHTING BRRERK
ALIAS

NAME SIGNATURE POSITION CONTACT #

BLOSSOM MAE M. PROJECT

09758127045
TORRES MANAGER

SOFTWARE
RIZLIN JANE P. ABLAY 09558699070
ENGINEER

SOFTWARE
RAVEN L. EPOGON 09068958011
ENGINEER

KRSYTELFEL P. TECHNICAL
09973355809
CARRIAGA WRITER

TECHNICAL
ENGELYN C. TRATSE 09557886905
WRITER

RENATO P. ACABAL JR. UI DESIGNER 09261769724

50
Appendix B. Pre-Proposal Statement Template

COMPUTER SCIENCE & INFORMATION TECHNOLOGY DEPARTMENT

CSC 145/THESIS 1/ITS 146/Capstone Project 2

NORSU – BCC AUTOMATED LIBRARY

PROJECT TITLE:
SERVICES ASSESSMENT SYSTEM

1. BLOSSOM MAE M. TORRES

2. RIZLIN JANE P. ABLAY
PROPONENTS/RESEARCHERS: 3. RAVEN L. EPOGON
4. KRYSTELFEL P. CARRIAGA
5. ENGELYN C. TRATSE
6. RENATO P. ACABAL JR.
ALSAS can store and view library services
assessment data and procedure printed
documents or reports regarding the library
SCOPE OF THE STUDY: services assessment. The system can
accessed by the Campus Designated
Librarian, Library Staff, and Library Users
(students).

The ALSAS is limited to the NORSU – BCC

individuals only. And doesn’t have a delete
LIMITATION OF THE STUDY: and edit functionality likewise, students do
not have a log-in feature in the system for
confidentially purposes.

PROJECT DESIGN/DEVELOPMENT PLAN

PROCESSOR: at least i3

HARDWARE SPECIFICATION RAM: 1gb to 2gb

HDD: 250gb to 500gb

JAVA Script, MySQL, CSS, PHP, HTML,

SOFTWARE SPECIFICATION Bootstrap, Google Chrome, XAMPP,
Sublime/Notepad ++

51
Appendix C. Project Working Title Form

Project Working Title Form

Computer Science and Information Technology (CSIT) Department
ITS 146 – Capstone Project 2

Proponents/Researchers:
1.) Blossom Mae M. Torres
2.) Rizlin Jane P.Ablay
3.) Raven L. Epogon
4.) Krystelfel P.Carriaga
5.) Engelyn C. Tratse
6.) Renato P. Acabal Jr.
Proposed Project Title:
NORSU – BCC AUTOMATED LIBRARY SERVICES
ASSESSMENT SYSTEM

Submitted by: Noted by:

BLOSSOM MAE M. TORRES JOHN VENHEART T. ALEJO

Project Manager/Group Leader Subject Instructor
Date:_______________________ Date:_______________________

Recommending Approval: Approved:

NILO B. CADIZ, MAEM(CAR) ANN CONCORDIA F. MIER, DPA

Panel Member, Math Department Dean, College of Arts and Sciences
Date:_______________________ Date:_______________________

MICHELLE BALANSAG, MA-Eng

English Critic, English Department

CHONA C. QUITEVIS, MA-Eng.

English Critic, English Department
Date:_______________________

CHARESS R. ORAC
Panel Member, CSIT Department
Date:_______________________

52
Appendix D. Invitation Letter to the Dean of the College of Arts and
Sciences

Negros Oriental State University

COLLEGE OF ARTS AND SCIENCES
Campus 1, Bais City

February 20, 2019

ANN CONCORDIA F. MIER, DPA

Dean, College of Arts and Sciences
Negros Oriental State University

Subject: FINAL ORAL DEFENSE FOR CAPSTONE PROJECT

In compliance with the pertinent provisions of CMO No. 53, series of 2006, and in
order to ensure that the quality of the Capstone Projects of the BS Information
Technology Students are in accordance with the University’s standards, it is
imperative that the said projects be subjected to thorough evaluation and final
defense.

In view of the foregoing, you are cordially invited to be the Chairperson of the
Panel of Evaluators for the project entitled “NORSU–BCC AUTOMATED
LIBRARY SERVICES ASSESSMENT SYSTEM” by Blossom Mae M. Torres, et
al.

Below is the information relative to the date and place of final defense.

Date: February 20, 2019

Time: 9:00 AM
Place: CAS COMPUTER LABORATORY ROOM 7

Attached is the copy if the manuscript and Evaluation Sheet for your guidance.

Thank you for your cooperation and support.

JOHN VENHEART T. ALEJO

Project Adviser
Negros Oriental State University

53
Appendix E. Invitation Letter to the Panel Member 1

Negros Oriental State University

COLLEGE OF ARTS AND SCIENCES
Campus 1, Bais City

February 20, 2019

NILO B. CADIZ, MAEM (CAR)

Faculty, CAS
Negros Oriental State University

Subject: FINAL ORAL DEFENSE FOR CAPSTONE PROJECT

In compliance with the pertinent provisions of CMO No. 53, series of 2006, and in
order to ensure that the quality of the Capstone Projects of the BS Information
Technology Students are in accordance with the University’s standards, it is
imperative that the said projects be subjected to thorough evaluation and final
defense.

In view of the foregoing, you are cordially invited to be the Chairperson of the
Panel of Evaluators for the project entitled “NORSU–BCC AUTOMATED
LIBRARY SERVICES ASSESSMENT SYSTEM” by Blossom Mae M. Torres, et
al.

Below is the information relative to the date and place of final defense.

Date: February 20, 2019

Time: 9:00 AM
Place: CAS COMPUTER LABORATORY ROOM 7

Attached is the copy if the manuscript and Evaluation Sheet for your guidance.

Thank you for your cooperation and support.

JOHN VENHEART T. ALEJO

Project Adviser
Negros Oriental State University

54
Appendix F. Invitation Letter to the Member 2

Negros Oriental State University

COLLEGE OF ARTS AND SCIENCES
Campus 1, Bais City

February 20, 2019

CHARESS R. ORAC
Faculty, CAS
Negros Oriental State University

Subject: FINAL ORAL DEFENSE FOR CAPSTONE PROJECT

In compliance with the pertinent provisions of CMO No. 53, series of 2006, and in
order to ensure that the quality of the Capstone Projects of the BS Information
Technology Students are in accordance with the University’s standards, it is
imperative that the said projects be subjected to thorough evaluation and final
defense.

In view of the foregoing, you are cordially invited to be the Chairperson of the
Panel of Evaluators for the project entitled “NORSU–BCC AUTOMATED
LIBRARY SERVICES ASSESSMENT SYSTEM” by Blossom Mae M. Torres, et
al.

Below is the information relative to the date and place of final defense.

Date: February 20, 2019

Time: 9:00 AM
Place: CAS COMPUTER LABORATORY ROOM 7

Attached is the copy if the manuscript and Evaluation Sheet for your guidance.

Thank you for your cooperation and support.

JOHN VENHEART T. ALEJO

Project Adviser
Negros Oriental State University

55
Appendix G. Location Map of Negros Oriental State University

56
Appendix H. User’s Manual

1. Click the Assessment button to assess library services.

2. Click the Login button for admin log-in.

57
3. Click the Name field to input Name (Optional).

4. Click the Course field to choose respective course.

5. Click the Year button to select year level.

6. Click the Date button to choose the day to assess.

7. Click a corresponding radio-button for every category to assess the library

services.

58
8. Click the Submit button to submit assessment.

59
9. Click to input Username.

10. Click to input Password.

11. Click the Sign In button to successfully log-in.

60
12. Click Suggestions to view all the comments/suggestions.

13. Click the corresponding gray buttons to Copy, Download a CSV, Excel or PDF

file and Print the Comments/Suggestions.

14. Click Search Field to search date or course.

15. Click More button to see the whole comment/suggestion.

16. Click blue button/s to view Rater/s.

61
17. Click the Reports to view all the reports.

18. Click the corresponding gray buttons to Copy; Download a CSV, Excel and

PDF format; and Print the Reports.

19. Click Set Report to set monthly or quarterly report/s.

20. Click Action button to see the whole report.

21. Click Sign Out to log-out or exit.

62
22. Click From field and To field to set month and year of report.

23. Click Set button to set the report.

63
24. Click Print button to print the Assessment Report.

64
Appendix I. Source Code

For the details of the source code, please refer to the soft copy attached

at the inside back cover of the hardbound copy of this project.

65
CURRICULUM VITAE

66
RIZLIN JANE PERNIA ABLAY
Brgy. II, Poblacion, Bais City, Negros Oriental
09558699070
[email protected]

PERSONAL INFORMATION

Date of Birth: January 15, 1997

Place of Birth: Bais City, Negros Oriental

Mother’s Name: Almelinda P. Ablay

Father’s Name: Jose Alriz T. Ablay

Religion: Jehova’s Witness

Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary: Negros Oriental State University

Campus I, Bais City, Negros Oriental

Secondary: Bais City National High School

Tavera St., Bais City, Negros Oriental

Primary: Bais City Pilot School

Bais City National Highway, Negros Oriental

67
RENATO PARONG ACABAL, JR.
Brgy. Tangculogan, Bais City, Negros Oriental
09261769724
[email protected]

PERSONAL INFORMATION

Date of Birth: December 6, 1996

Place of Birth: Tangculogan, Bais City, Negros Oriental

Mother’s Name: Carmen C. Acabal

Father’s Name: Renato B. Acabal, Sr.

Religion: Roman Catholic

Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary: Negros Oriental State University

Campus I, Bais City, Negros Oriental

Secondary: Bais City National High School

Tavera St., Bais City, Negros Oriental

Primary: Tangculogan Elementary School

Tanculogan Bais City, Negros Oriental

68
KRYSTELFEL POBLACION CARRIAGA
Brgy. Cabugan, Bindoy, Negros Oriental
09973355809
[email protected]

PERSONAL INFORMATION

Date of Birth: June 5, 1999

Place of Birth: Mina, Iloilo

Mother’s Name: Felipa P. Carriaga

Father’s Name: Guillermo Carriaga

Religion: Roman Catholic

Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary: Negros Oriental State University

Campus I, Bais City, Negros Oriental

Secondary: Demetrio L. Aviola National High School

Bindoy, Negros Oriental

Primary: Bindoy Central School

Bindoy, Negros Oriental

69
RAVEN LIBATON EPOGON
Brgy. Pangalaycayan, Bindoy, Negros Oriental
09068958011
[email protected]

PERSONAL INFORMATION

Date of Birth: February 3, 1999

Place of Birth: Pangalaycayan, Bindoy, Negros Oriental

Mother’s Name: Riza L. Epogon

Father’s Name: Vicente M. Epogon

Religion: IFI

Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary: Negros Oriental State University

Campus I, Bais City, Negros Oriental

Secondary: Demetrio L. Aviola National High School

Bindoy, Negros Oriental

Primary: Cabugan Elementary School

Cabugan Bindoy, Negros Oriental

70
BLOSSOM MAE MANSO TORRES
Brgy. Malalangsi, Pamplona, Negros Oriental
09758127045
[email protected]

PERSONAL INFORMATION

Date of Birth: July 11, 1999

Place of Birth: Holy Child Hospital, Dumaguete City

Mother’s Name: Trinidad M. Torres

Father’s Name: Felix C. Torres

Religion: Roman Catholic

Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary: Negros Oriental State University

Campus I, Bais City, Negros Oriental

Secondary: Diaz College

Tanjay City, Negros Oriental

Primary: Plaza Central School

Tanjay City, Negros Oriental

71
ENGELYN CATACUTAN TRATSE
Brgy. Nalundan, Bindoy, Negros Oriental
09557886905
[email protected]

PERSONAL INFORMATION

Date of Birth: June 14, 1998

Place of Birth: Nalundan Bindoy, Negros Oriental

Mother’s Name: Arna C. Tratse

Father’s Name: Edgar A. Tratse

Religion: Lift Jesus Higher Fellowship, Inc.

Citizenship: Filipino

EDUCATIONAL ATTAINMENT

Tertiary: Negros Oriental State University

Campus I, Bais City, Negros Oriental

Secondary: Demetrio L. Aviola National High School

Nalundan, Bindoy, Negros Oriental

Primary: Nalundan Elementary School

Nalundan, Bindoy, Negros Oriental

72