STUDENT INFORMATION GUIDE

2010
INTRODUCTION

Purpose
This booklet has been prepared as a general guide for students. We believe students will find
the contents useful as a major source of information for both their academic life and in their
day-to-day activities while undergoing study programs at Singapore Institute of Commerce
(SIC).

Welcome to students
RMIT University, in conjunction with SIC, is pleased to have the opportunity to welcome you as
a student and we are proud of our ability to provide you with practical and accessible education.
Both RMIT University and SIC provide high quality education programs and pride themselves on
their client focus, innovation and enterprise, ethical behaviour and responsibility as well as their
technological and professional orientation.

As RMIT University students, your academic progress is governed by the rules, regulations,
statutes and ordinances of the University. We therefore request that you familiarise yourselves
with the summary of the information contained within this information guide.

As an RMIT University student you are able to access the RMIT University Library and online
learning resources. Information about the RMIT University Library and services available to
offshore students can be found on the Library’s offshore student information page
www.rmit.edu.au/library/offshore. Country-level restrictions may apply to accessing some of
the resources.

In developing this information guide, consideration has been given to the most common issues
and problems raised by students. It provides most of the information you need to know about
your study program and the services available to you. However, we do encourage you to
communicate with SIC and RMIT University about any concerns you may have as they arise.

We look forward to your participation in your chosen program and thank you for choosing to
study with us. We wish you every success in your studies.

Dr. Maddy McMaster

Academic Registrar

June 2010

Disclaimer
Every effort has been made to ensure the information in this publication is accurate and current at the date of printing.
For the most up-to-date information, please refer to the RMIT University website.
Prepared June 2010 by the Academic Registrar’s Group. www.rmit.edu.au/academic-registrar
RMIT University Provider Code: 00122A.

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CONTENTS:
1.0 RMIT UNIVERSITY – SIC PROGRAMS ..................................................... 1
1.1 About the Singapore Institute of Commerce (SIC) ............................................1
1.2 About RMIT University ......................................................................................1
1.2.1 About the Science Engineering & Health College........................................... 2

1.2.2 About the Business College............................................................................. 2

1.2.3 About the Design and Social Context College ................................................ 2

1.3 About the program.............................................................................................3

1.3.1 Bachelor of Engineering (Mechanical Engineering) ....................................... 3

Bachelor of Engineering (Aerospace Engineering)........................................................ 3

Master of Engineering (International Automotive Engineering).................................... 3

Master of Engineering (Integrated Logistics Management)........................................... 4

Master of Engineering (Engineering Management)........................................................ 4

1.4 Program structure..............................................................................................4

1.5 Accreditation/certification ..................................................................................4
1.6 Course guides ...................................................................................................4
2.0 ENROLMENT .............................................................................................. 5
2.1 Enrolment procedure for commencing students ................................................5
2.1.1 Statement of Student Responsibilities ............................................................ 5

2.2 Enrolment procedure for continuing students....................................................6

2.3 Enrolment by proxy ...........................................................................................6
2.4 Leave of absence ..............................................................................................6
2.5 Late enrolment ..................................................................................................7
2.6 Deferral of enrolment.........................................................................................8
2.7 Verifying your enrolment ...................................................................................8
2.8 RMIT University student number, student email account and online services...8
2.8.1 RMIT University student email account ................................................................. 9

2.8.2 Student Novell Directory Services account..................................................... 9

2.8.3 Access to RMIT University academic resources............................................. 9

2.8.4 Logging in to the RMIT University web site................................................... 10

2.8.5 myRMIT student portal - www.rmit.edu.au/myrmitstudies ........................... 10

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 2.9 Census date ....................................................................................................10
2.10 Enrolment variations (adding and dropping courses) ......................................11
2.10.1 Standard semester courses ................................................................................ 11

2.10.2 Intensive courses ................................................................................................ 11

2.11 Cancelling your enrolment/withdrawing from the program ..............................11

2.11.1 Course prerequisites ...................................................................................... 12

2.11.2 Student enrolment load .................................................................................. 12

2.12 Course exemptions .........................................................................................12

2.12.1 Block exemption ............................................................................................. 12

2.12.2 Single course exemption ................................................................................ 12

2.12.3 Processing applications for exemptions....................................................... 13

2.13 Repeated courses ...........................................................................................13

2.14 Attendance ......................................................................................................13
3.0 STUDENT RECORDS............................................................................... 13
3.1 Privacy Law.....................................................................................................13
4.0 FINANCE ................................................................................................... 13
5.0 ACADEMIC POLICIES AND PROCEDURES ........................................... 14
5.1 Guidelines for presentation of written work .....................................................14
5.2 Assignment coversheet ...................................................................................14
5.3 Academic and general misconduct..................................................................14
5.3.1 Academic misconduct – cheating and plagiarism ........................................ 14

5.3.2 Misuse of information technology systems .................................................. 15

5.4 Examination attendance..................................................................................15

5.4.1 Taking Items into an Examination.................................................................. 16

5.5 Special consideration in assessment ..............................................................16

5.5.1 How to apply for special consideration ......................................................... 17

5.5.2 Deferred and resit exams................................................................................ 17

5.5.3 Assignment due dates and extension of time (up to seven days) .............. 18

5.6 Results and grading ........................................................................................18

5.7 Award of degree with honours or distinction....................................................20
5.8 Academic progress..........................................................................................20
5.8.1 First stage: at risk of unsatisfactory academic progress............................ 21
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 5.8.2 Second/Final stage: established unacceptable academic progress .......... 21

5.9 Pass by compensation ....................................................................................22

5.10 Supplementary assessment ............................................................................22
5.10.1 Situations where a supplementary assessment can be granted ................. 23

5.11 Assessment review - appeals against assessment ............................................23

5.11.1 Step 1 - review of final awarded grade........................................................... 23

5.11.2 Step 2 - lodging a formal assessment appeal - College appeal ................... 24

5.12 Student charter................................................................................................24

5.12.1 Student responsibilities.................................................................................. 24

5.12.2 RMIT University responsibilities .................................................................... 25

6.0 STUDENT ADMINISTRATION.................................................................. 25

6.1 Academic transcripts .......................................................................................25
6.1.1 Transcript replacements................................................................................. 26

6.2 Statement of academic completion (SAC).......................................................26

6.3 Student complaints..........................................................................................26
6.4 Updating your personal information.................................................................26
7.0 GRADUATION........................................................................................... 27
7.1 Application for award.......................................................................................27
7.2 Graduation ceremonies ...................................................................................28
8.0 ALUMNI ......................................................................................................... 28
9.0 QUALITY ASSURANCE ............................................................................ 28
9.1 Student feedback ............................................................................................29
9.2 Student-Staff Consultative Committee meetings .............................................29
9.3 Student surveys at course and program level .................................................29
9.4 Program quality review....................................................................................29

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1.0 RMIT UNIVERSITY – SIC PROGRAMS

1.1 About the Singapore Institute of Commerce (SIC)

The SINGAPORE INSTITUTE OF COMMERCE (or "SIC" as it is more popularly known) was
founded in 1947, and boasts of being the first "Business" School established in Singapore. Over
the past decades, more than 50,000 aspiring individuals have upgraded their education and
careers through business, accounting, engineering and law courses at SIC. Many of our current
alumni are well placed in managerial and senior executive positions in SMEs and MNCs, as well
as in the legal and accounting professions.
Today, SIC is regarded as the leading business and technological institute in Singapore offering
a wide range of degree and diploma programmes from internationally recognised universities
and institutions.

1.2 About RMIT University

RMIT University was established in 1887 and is a leading international university that brings
together a worldwide community of students and academics from a wide variety of cultural,
linguistic and ethnic backgrounds. RMIT University is a leader in the teaching of design,
information technology, business, communication, engineering and science. Through its three
Colleges – Business (BUS), Design and Social Context (DSC) and Science, Engineering and
Health (SEH) – the University provides education and training programs to Australian and
international students across academic levels ranging from certificates and diplomas to bachelor
degrees, masters degrees by research or course work, to professional or research doctorates.

Since its beginning, RMIT University has demonstrated a continuing commitment to providing
technical, vocational and professional education through the use of distance education
designed to meet the needs of learners for whom traditional face-to-face learning at set times
and set places was not appropriate.

RMIT University offers education for employment, personal and community development and
the resolution of real-world problems. The University’s strong local and international reputation
is based on the quality of its teaching and it’s academic and research programs, which are
renowned for being technologically oriented, client focused, creative, innovative and practical.

Students and staff put a high value on creativity, cultural diversity, environmental care, ethical
behaviour, fairness to all and a global outlook. These values underpin links with industry,
community organisations and other education institutions and are expressed in the teaching and
learning activities.

RMIT University has more than 70,000 students undertaking university and vocational award
programs in Australia and overseas and a further 40,000 clients through industry-focused
training. More than 25,000 international students study in Melbourne, with a further 11,000
studying offshore. The University has agreements with more than 190 institutions internationally,
which facilitate student and staff exchange and collaborative research. There is an extensive
international alumni network that includes in excess of 120,000 RMIT University graduates.

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1.2.1 About the Science Engineering & Health College
The Science Engineering and Health (SEH) College comprises ten schools delivering a broad
range of programs at apprenticeship, certificate, bachelor, masters and PhD levels. Many
programs articulate between TAFE and higher education, creating pathways for further study.

There is a vibrant research community attracting funding from a range of government and
industry sources. The college has an annual budget of approximately $290 million and employs
nearly 1,000 staff providing on and offshore programs to approximately 20,000 students.

1.2.2 About the Business College

RMIT University Business is based in Melbourne’s CBD and is the largest business faculty in
Australia, with around 500 staff working with approximately 19,300 students in Australia and
overseas. The Business College encompasses education, research, training and consulting,
and has a reputation for building links with business and industry. RMIT University Business
earns almost three-quarters of its annual revenue from non-Government sources and is highly
entrepreneurial and innovative in its vision.

RMIT University Business prides itself on its educational contribution to the global business
community. The Melbourne campus is a popular destination for international students and the
college is involved in educational partnerships throughout South East Asia including in China,
Hong Kong, Malaysia, Singapore, Vietnam and Thailand. A wide range of offshore programs,
including articulation arrangements, are offered in collaboration with local institutions.

1.2.3 About the Design and Social Context College

The Design and Social Context (DSC) College encompasses RMIT University’s art,
communication, design, education and social science discipline areas. There are currently eight
schools delivering programs from Apprenticeships through to PhDs to approximately 19,000
students. Many programs articulate between TAFE and higher education, creating pathways for
further study. There is a vibrant research community attracting funding from a range of
government and industry sources with close to 400 students enrolled in research degrees. It has
a number of nationally and internationally recognised research centres: the Centre for Design,
Centre for Applied Social Research (CASR), Australian Housing and Urban Research Institute
(AHURI), Globalism Institute and the Centre for Rural and Regional Development.

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1.3 About the program

1.3.1 Bachelor of Engineering (Mechanical Engineering)

The Bachelor of Engineering (Mechanical Engineering) is truly of international standard as it is
offered in Australia and Singapore. Students graduating from this program have a wide range of
knowledge and skills, which enables them to successfully pursue many different careers in a
broad range of industries.

The program has a generic core with specialisation in the following main areas:

• Computer-aided Engineering and Design;

• Applied Control and Robotics;
• Industrial Heat Transfer, Heating and Cooling Systems.
This degree also aims to improve personal and interpersonal skills through a curriculum that
includes work modules on experimentation, industrial visits, design activities, computing
applications and metal forming and cutting processes.

Bachelor of Engineering (Aerospace Engineering)

The Bachelor of Engineering (Aerospace) program provides graduates with the technical skills
required to design, manufacture and provide in-service support of aircraft and helicopters. The
program provides students with an in-depth understanding of the key technology fields of
aerospace engineering, including aerodynamics, materials, structural analysis, aerospace
systems, design, dynamics, propulsion, and flight test engineering. In addition, the program
exposes students to management issues in aerospace, such as project management and the
aerospace industry environment. The program uses a combination of theory, analysis of
industry practices, hands-on laboratory practicals, and experimental work. Graduates will have
the knowledge to work anywhere in the global aerospace industry sector.

Master of Engineering (International Automotive Engineering)

The Master of Engineering (International Automotive Engineering) aims to develop new
technological leaders for the global automotive industry with high level specialist skills in
selected automotive engineering areas. The program was originally developed after a two-year
world wide consultation with a range of automotive companies and educational institutions.
During this period we have obtained strong support from both industry and government
organisations for this development.

The program also includes an optional one semester work and research experience in overseas
automotive companies through the RIIERP program. It provides students with an in-depth
understanding of engineering disciplines of the automotive production life-cycle. It exposes
students to state of the art infrastructure and different work ethics by providing the opportunity to
carry out work experience or research projects at multinational automotive companies
worldwide.

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Master of Engineering (Integrated Logistics Management)
The Master of Engineering (Integrated Logistics Management) incorporating Graduate
Certificate and Graduate Diploma, equips students with the knowledge and skills needed to
master the modern integrated logistics environment and operate successfully in it. The program
provides a postgraduate vocationally-oriented program for practising managers in the field of
integrated logistics management and has identified a logistics management and systems
engineering approach that matches the needs of military organisations, defence-related
industries and capital intensive industries.

Master of Engineering (Engineering Management)

The Master of Engineering (Engineering Management) program aims to prepare graduates for
leadership roles in the management of engineering and technology-based organisations. The
program is tailored to individual needs, allowing students to develop skills and expertise in a
broad range of engineering management practices. It will expose students to real-world issues
in the areas of risk and feasibility: managing innovation; developing systems thinking
approaches; quality management, environmental management systems; cleaner production;
strategic planning; financial management; performance management; international issues and
technology management.

1.4 Program structure

The program guide sets out the program structure, the entrance requirements and admission
criteria, and the study requirements for each of the programs offered at SIC.

1.5 Accreditation/certification
RMIT University accredits the programs listed and provides graduates with an RMIT
University transcript of results, RMIT University graduation/certification and an RMIT
University award according to the level achieved i.e. Diploma, Bachelor degree or Masters.

1.6 Course guides

Course guides and course material are published online via myRMIT (see section 2.8.4 for
further information about myRMIT), one week before commencement of semester.

The course guides indicate clearly how the assessments are related to the development of
various capabilities and the acquisition and application of knowledge.

They contain details of assessable tasks and the respective weightings for each assessable
piece of work. They will also set out the syllabus details, the objectives and expected outcomes,
and a list of recommended texts and references.

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Part A of the course guide establishes the capabilities and learning outcomes from the course.
The teaching schedule is in part B of the course guide.

1. all course handouts and other additional course materials, including those
from the RMIT and local lecturers are uploaded via myRMIT.

2. should the course coordinator agree to release their past exam papers, they
would be available via myRMIT.

2.0 ENROLMENT

2.1 Enrolment procedure for commencing students

If you are a commencing student you must complete an RMIT University enrolment form and a
course selection template by attending an enrolment session on a date specified to register as
an RMIT University student (this important enrolment documentation must be date stamped by
SIC at the time of your enrolment). This enrolment session is designed to enrol in courses for
the coming academic year. It is important that you are properly enrolled in order to have your
academic results recorded at RMIT University. You will be given enrolment information that will
include an enrolment form and course selection form to complete.

Please accurately complete and sign your enrolment forms. Enrol using your names as they
appear in your official identification documents (for example, identity card or passport). The
name on your degree certificate will be the name you have written on your enrolment form.

When you enrol with RMIT University it is important you provide RMIT University with all the
information required to administer your enrolment and graduation. The personal information you
provide is also used to fulfil statistical reporting requirements for the Australian Government.

2.1.1 Statement of Student Responsibilities

RMIT University encourages you to participate fully as an independent and active learner
throughout your studies. As part of this participation you will assume responsibility for the
choices you make in relation to your academic program. Please see
http://www.rmit.edu.au/browse;ID=kecnu21m9e3wz for full Statement of Student
Responsibilities that you agree to on signing your RMIT University enrolment form.

During your studies at RMIT University you will receive a number of important communications.
As agreed to in the Statement of student responsibilities when you enrolled, you need to log in
to myRMIT at least twice a week to check your announcements and RMIT student email
account. (Please refer to Section 2.8 for online log in access details)

Your RMIT University student email account is an important way for RMIT University to
communicate with you about your studies. RMIT University will use your student email account
to send you official communications related to your enrolment, fees or academic progress.

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2.2 Enrolment procedure for continuing students
If you are a continuing student and you wish to remain enrolled in your program, your enrolment
session is usually conducted towards the end of the academic year or, in some programs, the
beginning of the following academic year, but always prior to the commencement of the
Semester/teaching period.

Four to six weeks prior to the enrolment period, SIC will send you a letter outlining the date and
time of your enrolment. Late enrolment is discouraged, however, if you are unable to attend at
that time, you must contact SIC regarding enrolling at a later date prior to the scheduled
enrolment (you may be required to pay a late fee).

You are required to attend at SIC for enrolment on the date specified in the enrolment
notification. You must enrol by completing official RMIT University enrolment documents. The
RMIT University enrolment documents consist of a pre-printed RMIT University official
enrolment form and a statistical data form that details all your pre-printed information.

You are also required to fill in the course selection form for all courses that you are intending to
study in that year. All forms must be filled in correctly, signed and dated by you and date
stamped by SIC at the time of enrolment.

If you do not attend the specified enrolment session and do not make alternate arrangements,
you may not be able to enrol and you may lose your place in the program.

If you owe fees you will not be permitted to enrol until all debts are cleared.

2.3 Enrolment by proxy

If you are unable to attend the enrolment session, you must nominate someone else to attend
the scheduled enrolment session and complete enrolment on your behalf, as a proxy. You must
obtain an Application to enrol by proxy form from SIC or via www.rmit.edu.au/myrmitstudies
and give the proxy written and signed authorisation on the form. It is important to note that you
are responsible for all actions taken on your behalf by your authorised proxy.

Proxy forms are only valid for the documentation to which they are attached, and do not
represent an ongoing authority to act on your behalf.

All forms requiring a student’s signature must include the student’s or proxy’s signature in order
to be valid. Staff cannot sign forms or act as a proxy on behalf of students.

2.4 Leave of absence

If you need to take temporary leave from your studies and return at a later date you may apply
for a leave of absence (LoA). You may be granted LoA for one or more semesters or one year
depending on the structure of the course at the discretion of RMIT University. LoA is restricted
to a maximum of one year per application; further applications are permitted however leave of
absence can not exceed a total of two years.

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If you seek to take a period of leave from your studies you are required to provide documented
evidence to support your application where relevant.

If you intend to take leave of absence you must have enrolled or applied for leave of absence by
the relevant enrolment or census date for your program. Failure to enrol or officially take leave
may result in the cancellation of your enrolment. To avoid receiving any academic penalties,
submissions for leave of absence must be made prior to the relevant census dates (see section
2.10).

If you wish to take leave of absence you should obtain an Application for leave of absence form
from SIC. Please complete and submit this form to SIC. SIC will forward the request to RMIT
University where the decision to approve or deny your application is made by the program
director.

Note: Once LoA has been approved all enrolments will be dropped for courses not completed at
the time leave commences. Once your leave of absence period ends, you are required to enrol
for your next semester/term of study by the relevant enrolment deadline for that semester.

IMPORTANT NOTE FOR INTERNATIONAL STUDENTS (e.g. a Chinese national holding a

student visa and studying in Singapore): International students studying an RMIT University
program through SIC should check to see if applying for leave of absence affects their visa
conditions.

2.5 Late enrolment

Late enrolment is discouraged. If you are unable to enrol at the specified enrolment session,
you risk losing your place in your program.

If you have missed your scheduled enrolment session you must make immediate contact with
SIC to apply for late enrolment.

To apply for late enrolment students, must submit a letter/email along with an Application for
late enrolment (available from www.rmit.edu.au/offshore) to SIC within two weeks of your
official enrolment date. Students must address to the head of school the reasons for being
unable to enrol and present a case as to why they should be offered a place in the program.
Students should ensure that the letter includes their RMIT student number and contact details. If
the application is successful, SIC will send a letter to inform the student of a date and time to
enrol. If a late enrolment is accepted, a late fee may be imposed.

Continuing students who owe fees will not be permitted to enrol until all debts are cleared.

Late enrolling students must submit their signed RMIT University enrolment form and course
selection template to SIC who will forward it to the relevant RMIT University school
administrator. Late enrolment processing at RMIT University may take considerable time, and
students may experience significant delays in gaining access to online learning materials.

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Where relevant and in exceptional circumstances caused by delays in the issuing of visas, late
commencing international students may be allowed to enrol in the second week of the semester
in some programs. International students seeking to enrol after the end of week two of semester
will not be eligible to enrol and will forfeit their place in the program.

2.6 Deferral of enrolment

Following an offer of a place and before you enrol, you may seek to defer your enrolment to a
later date. Enrolment may be deferred for a period of up to 12 months, depending on the
structure of the program. If you seek to defer your offer of a place in the program you are
required to indicate your intention on the SIC reply slip by the date indicated on your offer slip
and subsequently to submit a request in writing using an RMIT University Application to Defer
form (this will be sent to you). The request for deferral must be submitted to RMIT University via
SIC no later than two weeks before the commencement of the term/semester in which you were
due to begin your studies.

Shortly before the start of the semester in which you are expected to commence, SIC will send
you a letter of offer for the next intake which will include the date, time and venue of enrolment.

Note: Students can not defer once they have completed the RMIT enrolment process. (Please
see Section 2.4 relating to an Application for leave of absence)

2.7 Verifying your enrolment

You can view your enrolment details online via enrolment online at:
www.rmit.edu.au/myrmitstudies two weeks after the enrolment session.

Once you have logged onto enrolment online using the above link, click on the ‘Academic
History’ tab under the heading ‘Results’. This will allow you to view your currently enrolled
courses.

If any details are incorrect please notify SIC immediately so that the necessary changes can be
made as soon as possible.

Note: Any enrolment changes or variations must be actioned before the appropriate course
census date. See Section 2.9 for further census date information and Section 2.11 for adding
and dropping procedures.

2.8 RMIT University student number, student email account and online
services
On enrolment, you will receive your RMIT University student number from SIC. Your RMIT
University student number consists of the letter ‘s’ followed by a seven-digit number. Students
are required to use their student number for all assessment tasks and examinations.

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At enrolment please see your partner institution about how to obtain your official RMIT student
card. Your RMIT University student card, with your photograph and RMIT University student
number, will be sent to you via SIC four to six weeks after your program commences. Student
cards for students that enrol late will be delayed and will take longer than four to six weeks.

2.8.1 RMIT University student email account

It is essential that you check your RMIT University email account at:
www.rmit.edu.au/myrmitstudies regularly (at least twice a week and more regularly at certain
times).

Your RMIT University student email account is an important way for RMIT University to
communicate with you about your studies. RMIT University will use your student email account
to send you official communications related to your enrolment, fees or academic progress.

2.8.2 Student Novell Directory Services account

As soon as possible prior to the beginning of semester, you will be issued with an RMIT
University student email account and Novell Directory Services (NDS) account.

NDS is a multiple-platform, distributed database that stores information about hardware and
software resources available on the RMIT University network. It provides network users,
administrators and application developers with seamless, global access to all RMIT University
network resources.

A Student NDS account is required by RMIT University students to authenticate their use of the
University's central IT systems.

A student’s login user name is the letter ‘s’ followed by the seven-digit student number (e.g.
s3001234). When logging in for the first time, the NDS password is set to a default format,
which includes the letter ‘p’ followed by the student’s date of birth backwards. For example if a
student’s date of birth is 8 April 1984, their initial password is p19840408.

Students are advised to change their password after first login as per the password policy.

For further information, please refer to the Library web site www.rmit.edu.au/library/offshore.

2.8.3 Access to RMIT University academic resources

You have access to the library and computing facilities at SIC and via the internet to all of the
RMIT University Library online information sources.

The RMIT University Library’s online information resources are extensive and include
databases, e-books and e-journals. You can access these anytime, from anywhere, via the
Library web site at www.rmit.edu.au/library/offshore using your RMIT University student
(NDS) login.

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The RMIT University Library provides information guides to help students locate the information
they require. These include links to the most relevant information sources for each study area.
Students can access the guides at www.rmit.edu.au/library/guides.

You can learn how to make the most of the library and the Internet when looking for information
for your assignments by working through the online tutorial Info-trek: researching in the Library
and on the Internet at www.rmit.edu.au/library/info-trek/preparing.

2.8.4 Logging in to the RMIT University web site

To access the RMIT University Library’s online resources, you will need to login using your
RMIT University student number (NDS) account.

For further information, please refer to the library web site www.rmit.edu.au/library/offshore.

2.8.5 myRMIT student portal - www.rmit.edu.au/myrmitstudies

RMIT University has launched a new online learning portal replacing the current Learning Hub.
myRMIT located at www.rmit.edu.au/myrmitstudies will be your new online student portal that
provides you with a central point of access to online learning resources previously made
available via the Learning Hub.

myRMIT is an important and valuable communication tool for all students and staff.

You can log in (using your NDS login. See Section 2.8.2) to myRMIT to:

• view online resources and learning activities created by lecturers/teachers

• access online course materials via Blackboard
• collaborate with RMIT University lecturers/teachers and fellow students (most
courses)
• library resources
• enrolment online (for your results)
• access your student email account
• access to student information guides
• access to RMIT University student forms
You are encouraged to access myRMIT regularly to connect with the University.

2.9 Census date

The census date is the date by which certain administrative activities must be completed to
avoid academic penalties.

Census dates are specific to each course and to each teaching period. The census date for
non-intensive courses is after 20% of the course has been delivered. For intensive courses

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delivered at SIC, the census date is identical to the date the course commences (as listed on
myRMIT).

Census dates for each course can be confirmed by contacting SIC.

If you wish to drop a course and fail to do so prior to the relevant census date, an academic
penalty will apply.

2.10 Enrolment variations (adding and dropping courses)

You can view your enrolment details online at www.rmit.edu.au/myrmitstudies the extent to
which enrolment variations can be approved depends upon the program structure, timing,
prerequisites and student enrolment load.

You must seek academic advice prior to making changes to your enrolment. If you want to add
or drop courses, an enrolment variation form can be obtained from and submitted to SIC. If you
wish to drop a course you must do so prior to the relevant census date.

You cannot add a course if you have already missed a significant amount of course
content/teaching sessions. (Please see Sections 2.10.1 and 2.10.2, for further details).

Varying your enrolment after the census date will result in academic penalties.

2.10.1 Standard semester courses

The last day to add a course to your enrolment is the Friday of week two following the official
commencement date of semester.

2.10.2 Intensive courses

For courses delivered intensively (e.g. over two consecutive weekends or as residential
courses) you are not permitted to add such a course after the published start date (see the
Learning Hub for start dates). Dropping of courses after the relevant census date will result in an
academic penalty (i.e. a fail grade). Census dates for intensive courses are course specific.

2.11 Cancelling your enrolment/withdrawing from the program

If you wish to withdraw completely from your program you must cancel your enrolment by
completing and submitting a cancellation of enrolment form prior to the relevant census dates
specific to your courses. Failure to submit the form on or before the census date will result in
academic penalty.

The cancellation of enrolment form can be obtained from SIC (or via myRMIT).

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2.11.1 Course prerequisites
All programs are designed to build student skills and capabilities, and to facilitate knowledge
acquisition in a structured manner. Consequently, many courses in RMIT University programs
build on knowledge that the student has obtained in earlier courses. These preceding courses
are called course prerequisites. You must pass all prerequisite courses or be granted an
exemption from the prerequisite course by the program director before you can enrol in
subsequent courses.

2.11.2 Student enrolment load

If you are a full-time student it is recommended that you do not enrol in more than four courses
per semester/teaching period unless otherwise dictated by the program structure. For a
part-time student, the recommended number of courses is not normally more than two courses
per semester/teaching period unless otherwise dictated by the program structure.

On request and in exceptional circumstances you may be given approval to over-enrol by one
course in your final semester if you have an excellent academic record (e.g. GPA over 3) and if
by overloading, you are able to avoid the need to return to undertake a single course in a
following semester/teaching period.

2.12 Course exemptions

In certain circumstances you may be exempt from particular courses in your program. Each
application for exemption will be considered on its merits.

2.12.1 Block exemption

Block exemption may be granted where you have a relevant diploma from a local polytechnic or
other approved institution. All courses previously studied will be evaluated as a unit and
compared to the requirements of your program of study.

2.12.2 Single course exemption

In exceptional circumstances, a single course exemption may be granted if a course has been
previously studied which closely corresponds with any of the courses taught within the RMIT
University program.

If a single course exemption is granted, you may find that your courses become out of sequence
and therefore you may not have a full course load and may not complete the program any
earlier than the minimum time.

Important Note: It is your responsibility to complete an Enrolment variation form to withdraw

from the course(s) you have received credit(s) for. This must be actioned before the appropriate
census date. Failure to drop ‘credited’ courses will result in you remaining enrolled.

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2.12.3 Processing applications for exemptions
If you are granted block exemption for advanced-standing at the point of entry to a program you
will be informed via your offer letters as well as on the day of enrolment as to the procedures to
follow.

To apply for additional course exemptions, you should complete the application form available
from SIC or via (www.rmit.edu.au/students/enrolment/credit/he) during your first enrolment
into the program. If successful, additional course exemptions will be confirmed after enrolling in
the program and will be shown on your academic transcript. You are able to view approved
course exemptions via enrolment online www.rmit.edu.au/myrmitstudies (please see 6.1.1
Transcript replacements as how to access hard copy academic transcripts). Course exemptions
will be confirmed after you enrol in the program and will be shown on your academic transcript.

2.13 Repeated courses

If you fail a course, you will need to repeat it by enrolling in the course in order to continue in the
program. You should seek academic advice as failing a course could impact on your progress.
Fail grades will be recorded on your academic transcript and will be used to calculate your
Grade Point Average (GPA). You will need to pay the standard fee for the repeat course/s. If
you fail a course twice you will be identified as a student at risk of making poor academic
progress.

2.14 Attendance
You are urged to attend all classes. Classes help you meet the educational objectives of the
courses by providing information regarding the application of concepts and theories, clarifying
important ideas and guiding reading while providing opportunity for discussion. Classes may
also include practical exercises and case studies. Absence from class will seriously limit your
ability to pass or achieve good results. If you are having your progress reviewed, a good record
of class attendance may be helpful in showing evidence of commitment to your studies.

3.0 STUDENT RECORDS

3.1 Privacy Law

RMIT University is committed to maintaining the confidentiality of your personal information in
accordance with the RMIT University privacy policy and government legislation.

4.0 FINANCE
Students are required to follow the rules and regulations regarding fees at SIC.

Note: all fees are subject to review and may be changed from time to time.

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5.0 ACADEMIC POLICIES AND PROCEDURES

5.1 Guidelines for presentation of written work

All programs
Online referencing guides are available at http://www.rmit.edu.au/library/info-
trek/referencing . This resource presents referencing rules in an easy to use online format that
allows for quick access to the answers to a specific query. The link can be accessed in the
favourite’s menu item in myRMIT.

You are advised to refer to course guides or contact your course coordinator for guidelines for
the presentation of written work.

5.2 Assignment coversheet

A copy of the assignment coversheet must be attached to the front of all written submissions.
You are advised to keep a copy of all materials submitted as RMIT University may retain
assignments and project work.

A copy of the assignment coversheet form can be obtained from SIC or from your course
lecturer.

5.3 Academic and general misconduct

As a student enrolled in an RMIT University program you are expected to conduct yourself in
accordance with the RMIT University rules and regulations relating to proper behaviour, both
academically and generally. Conduct that is considered prejudicial to the good order and
discipline or is likely to bring SIC and RMIT University into disrepute will not be tolerated.
Misconduct can be categorised as academic misconduct (such as cheating in an examination or
plagiarism) or general misconduct (such as unruly or threatening behaviour) and may result in
you being failed and/or excluded from the program.

5.3.1 Academic misconduct – cheating and plagiarism

Cheating at examinations constitutes academic misconduct. It is an offence in an examination to
have unauthorised materials or equipment that might be used for cheating, even if brought by
accident. Providing assistance to another candidate during an examination is also not permitted.
It is your responsibility to ensure any material and equipment you bring into the examination
room is authorised. Where any such misconduct occurs RMIT University may convene a
disciplinary board to review the case and academic penalties may be applied.

Plagiarism is a form of cheating in assessment. Plagiarism is the presentation of the work, idea
or creation of another person, without appropriate referencing, as though it is your own. This
can also include previously submitted or currently submitted work for any other course/unit.
Plagiarism is not acceptable at RMIT University and is considered to be academic misconduct.
If you are unsure about what constitutes plagiarism please ask your lecturer to explain.

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If you are suspected of academic misconduct or cheating in an exam or test, you will be
required to appear before the head of school or their nominee to examine the details of the
charge/s. RMIT University is required to contact you in writing at least 10 working days prior to
the scheduled hearing to outline the details of the process.

At the scheduled hearing, if the head of school, or their nominee, is satisfied that the student is
not guilty of the charge/s no further action is required. If the head of school, or their nominee, is
satisfied that the student is guilty of the charge/s the head of school, or nominee, may impose a
penalty on the student.

Penalties may include but are not limited to:

• a reprimand;
• a fine;
• failure of assessment module/s;
• failure of course/s;
• cancellation of program/s;
• suspension;
• exclusion;
• expulsion.

Details of the penalty imposed will be recorded on a student’s record. A student may appeal the
decision.

Information relating to plagiarism and misconduct can be viewed on the RMIT University
Policies and procedures web site at www.rmit.edu.au/polices.

5.3.2 Misuse of information technology systems

Students are expressly forbidden to use RMIT University IT systems for illegal or inappropriate
activities including harassment, bullying, accessing or creating pornography or gambling. The
rules of use of RMIT University IT system are located at www.rmit.edu.au/its/rules.

If you are suspected of such inappropriate activity you will be required to appear before a Head
of School – or nominee – or discipline panel under the general misconduct provisions of RMIT
University to explain your conduct.

5.4 Examination attendance

You should be aware of the following regulations in relation to formal examinations:

• You may not sit for assessment or examination for courses in which you are not
currently enrolled;

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 • You should arrive at the allocated examination venue at least 20 minutes prior to the
time scheduled;
• You must present your current student card or other photographic identification (for
example passport) as proof of identity;
• You are not allowed to enter the examination room at SIC later than 30 minutes after
the examination has commenced;
• At SIC, you may not leave until 30 minutes after the examination has commenced;
• If your enrolment has been cancelled due to your failure to pay your tuition fees you
will not be permitted to sit for assessment or examination.

5.4.1 Taking Items into an Examination

Possession of unauthorised materials in an exam is a discipline offence. Any material or item on
your desk, chair or person will be deemed to be in your possession. All electronic devices (other
than calculators, where permitted) must be switched off and completely concealed in a closed
bag/envelope under the desk.

You must bring your own pens, pencils, rulers and erasers with you to your exam.

You should ascertain from your lecturer and the course guide in advance what material will be
authorised for the exam. During an exam, you must not have in your open possession, book/s,
notes, paper, calculator, pencil case, mobile phone or other material/items which are not
authorised for the exam or specifically permitted and described on the examination cover sheet.
Any items specified as being allowed to be used in the examination as prescribed on the
examination cover sheet must not be enhanced or tampered with in any way that provides an
additional advantage to you or any other student.

English language dictionaries are not permitted in an examination unless specified on the
examination cover sheet.

Hard copy bi-lingual dictionaries are permitted in an examination unless otherwise specifically
excluded by the relevant academic on the examination cover sheet. Permitted dictionaries such
as an English-Chinese dictionary, (direct translation only) must not contain any notations or be
otherwise tampered with in any way.

5.5 Special consideration in assessment

Special consideration is a process that takes into account unexpected or extenuating
circumstances such as serious illness, serious injury or bereavement of a close family member
that severely affects a student's performance in assessment. It is a major academic concession
and will not be granted for illnesses with insignificant minor impact.

Grading consideration and supplementary assessment are no available as an outcome of

special consideration.

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The RMIT University policy on special consideration in Assessment can be viewed on the RMIT
University polices and procedures website at www.rmit.edu.au/policies.

5.5.1 How to apply for special consideration

You must apply for special consideration no later than two working days after the relevant
examination or assessment deadline. For available lodgement methods and the current
version of the application form see the special consideration website at
www.rmit.edu.au/students/specialconsideration.
Your application must be supported by a medical impact statement completed by an
independent qualified practitioner and/or relevant independent substantiating documentation. A
medical certificate alone is not sufficient. If you do not have the impact assessment statement
completed or you do not have your supporting documentation ready when you lodge your
application, you should lodge an incomplete application and provide the additional documents
within five working days.
All communication about your application will be through your RMIT student email account. It is
your responsibility to check your RMIT student email account regularly, promptly respond or
action any requests for information and ensure your account can receive incoming emails.
For full details see the special consideration website at
www.rmit.edu.au/students/specialconsideration
On receipt of the form RMIT will consider the application. RMIT will advise you of the outcome
via your RMIT student email account. Outcomes can include an:

• opportunity to sit or resit the examination/test at a later date;

• extension of time for an assignment (short extensions of time of seven days or less
are handled differently)
• approval of late course withdrawal without academic penalty;
• alternative assessment;
• application refused.
•

To lodge an appeal against a special consideration determination with the University Appeals
Committee, you must complete an Appeal against special consideration determination form
available from SIC or via RMIT www.rmit.edu.au/students/forms within 10 working days of
notification of the outcome.

5.5.2 Deferred and resit exams

A deferral or rescheduling of a formally scheduled assessment activity or examination is a major
concession which can only be granted as an outcome of an application for Special

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Consideration. The need for a deferred or resit examination may arise due to unexpected
circumstances such as serious illness, serious injury or bereavement of a close family member
that severely affect a student's performance in assessment. Deferred and rescheduled exams
give students the opportunity to sit or resit when they have recovered from the condition/s that
prevented them from attempting or completing an exam or that impaired their performance
during their exam. The University has introduced a time limit by which all deferred and
rescheduled assessments must be carried out. If it is not possible to sit the deferred or re-sit
exam granted within this timeframe then an alternative assessment may be approved instead.

Note: if you are permitted to resit an exam or assessment the result of your second attempt will
replace the result obtained on your first attempt, irrespective of whether it is identical, higher or
a lower mark. You should carefully consider your decision to resit an exam or
assessment.

5.5.3 Assignment due dates and extension of time (up to seven days)
Once assignment due dates have been set, assignments are required to be submitted by, or on
that date.

Short Extensions: If you are unable to meet the set due date then you must seek permission
for a short (maximum of seven calendar days) extension of time by completing a program
specific Application for Extension form prior to the original submission date.

You can obtain an Application for Extension of Time for Submission of Assessable Work form
from SIC (or via www.rmit.edu.au/students/forms). Your request should give your reasons for
seeking the extension of time and relevant supporting information, such as a doctor’s certificate,
and it must be lodged at the SIC office no later than one working day before the original
submission due date. You will be notified within no more than two working days of the date of
the application whether your application for a short extension has been granted

Longer extensions: An extension of time of longer than seven days is a major concession that
can only be granted as an outcome of an application for special consideration. (Please see
section 5.5.1 for procedure for special consideration)

If you submit work late (beyond the original or any new due date) penalties will be imposed, (as
outlined in the relevant course guide), and in some circumstances late assignments will not be
marked.

5.6 Results and grading

RMIT University awards student final marks at course level according to the details below. All
marks are awarded as numeric marks from 0 - 100. The system will convert the numeric mark
into the appropriate result code. You can view your results online by visiting
www.rmit.edu.au/myrmitstudies and logging into enrolment online. Once you have logged
onto enrolment online using the above link, click on the ‘Academic History’ tab under the
heading ‘Results’. This will allow you to view your grades. Higher education table of grades
below. Please see http://www.rmit.edu.au/students/grading for further grading details.

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Grade Result Codes Mark Range

High Distinction HD 80 - 100%

Distinction DI 70 - 79%

Credit CR 60 - 69%

Pass PA 50 - 59 %

Fail NN 0 - 49 %

50 - 100
Pass PX
No higher grade available for this
assessment

Denotes a pass achieved via

Supplementary Pass SP
supplementary assessment

Denotes a pass awarded in place of an

earned fail grade for a course on the
Pass by Compensation PC
basis of a student’s overall performance
in a program

Denotes that a student withdrew from

Withdrawn WDR the course after the census date but
prior to the date for academic penalty

Interim Grades

The following are interim grades that will change to a final grade either as a result of further
action by the student or the lapse of a predetermined time period.

Grade Result code Description

Deferred Assessment DEF Denotes a deferral has been granted to a

formal examination or assessment via
special consideration

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Result Not Finalised RNF Denotes that a delay has occurred in the
finalisation of the result.

Credit Transfer, Recognition of Learning and Externally Assessed Grades

Grade Result code Grade Point Value

Exemption Granted EX Not included in GPA

calculation

Block Exemption BX Not included in GPA

Granted calculation

5.7 Award of degree with honours or distinction

RMIT University recognises students who achieve outstanding results in their undergraduate
program by awarding a degree with honours or distinction. Students who have completed their
program will have their grades reviewed automatically to determine if they qualify for this
prestigious award. Students do not need to apply for this review.

To be eligible for the award of degree with distinction, you need to achieve a Grade Point
Average (GPA) of 3.0 or above in your undergraduate program.

A GPA is a numerical calculation, weighted by credit points for higher education programs, of
the means of the results received over a defined study period (e.g. a term/semester) or over an
entire program. GPA is an internationally recognised measure of a tertiary student’s academic
performance. For further information, please refer to
www.rmit.edu.au/students/gradingbasis/gpa/

5.8 Academic progress

RMIT University is concerned to ensure that all students have the best chance of succeeding in
their studies so arrangements are in place to monitor academic progress. These arrangements
are designed to identify and proactively support those students who are failing to make
satisfactory progress in their studies as well as to identify those who should be excluded.

Academic support is available to help you maximise your study success. A range of useful
online learning resources are available which are designed to improve your general academic

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skills through interactive tutorials and printable handouts. You can access these via RMIT
University’s Study and Learning Centre’s Learning Lab at www.dlsweb.rmit.edu.au/lsu/.

Interactive tutorials are available on:

• study skills;
• writing skills;
• assessment tasks;
• maths essentials.
Some students may also benefit from non academic support such as counselling to address
personal issues which may be affecting their study.

5.8.1 First stage: at risk of unsatisfactory academic progress

If you fail 40% or more of the standard course load in any semester, or teaching period, or fail
the same course more than once your academic performance is deemed to be unsatisfactory.
Unless your performance improves you will be at risk of being excluded from the program.

If your academic performance is deemed to be unsatisfactory you will be contacted to determine

the reasons why and to help you to develop an Academic Performance Improvement Plan. This
is a clear written document that is an action plan to help you get your study back on track. You
are responsible for implementing it.

If you are identified as at risk you are strongly urged to seek advice, use the online resources at
www.dlsweb.rmit.edu.au/lsu/ and follow up on your Academic Performance Improvement Plan
to improve your results.

5.8.2 Second/Final stage: established unacceptable academic progress

If you are found to have unsatisfactory academic performance for a second semester or
teaching period in the same program you may be deemed to have established unacceptable
academic progress and be recommended for exclusion from their program. Such periods of
unsatisfactory academic performance do not need to be consecutive if you are studying a TAFE
program the periods must be consecutive.

If you are deemed to have established unacceptable academic progress, you will be required to
show cause why you should not be excluded from RMIT University.

If you have been identified as having unacceptable academic progress you must provide a
written submission within 10 days of the date that the email (or other communication) is sent
asking you to show cause why you should not be excluded from your program. This submission
is your opportunity to explain why you have made poor academic progress and what changes
you will make to improve your academic performance. All documentation in the written
submission must be in English or a notarised translation into English must be provided.

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The student progress committee will consider all timely submissions. Where, in the opinion of
the committee, the student produces a supportable case for continuation in the program the
student will be provided with an opportunity to develop a new Academic Performance
Improvement Plan. If you do not provide a satisfactory explanation and demonstrate you can
succeed in your studies in the future you will be excluded from your program for a period of 12
months. Re-admittance to the same program is not automatic; you must reapply in the normal
way.

5.9 Pass by compensation

The award of a pass by compensation allows a student progress committee (SPC) to address
an anomalous fail in an individual student’s academic history. A pass by compensation may be
awarded in place of an earned fail grade for a final course on the basis of a student’s overall
performance in the program. Students do not apply for a pass by compensation; it is awarded
by the SPC.

The SPC may award a pass by compensation result for a failed course only where:

• the failed course is taken in the final semester of study and is the final requirement for a
student to qualify for an award; and

• the failed course is weighted no more than 12 credit points or equivalent; and

• the student has a pass result for all other courses in the teaching period and the failed
course has a result in the range 45-49%.

Some programs are exempt from the provision of pass by compensation due to legislative or
external accreditation requirements.

Programs excluded from student receiving a pass by compensation include Postgraduate

programs and TAFE programs where results are recorded on a pass/fail basis or competent/not
yet competent basis only. Please check with SIC.

5.10 Supplementary assessment

A supplementary assessment is an additional form of assessment to assist in assessing
whether a student has achieved the academic standard required for a pass level of
achievement.

The decision to award a supplementary assessment is taken by the student progress committee
(SPC) during SPC meetings on academic progress every Semester. (Students do not apply).

The Supplementary assessment policy can be viewed on the RMIT University policies and
procedures web site at www.rmit.edu.au/policies.

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5.10.1 Situations where a supplementary assessment can be granted
Supplementary assessment will normally be granted only where you have participated in the
course and assessment but there is inadequate evidence to determine whether you have
achieved a pass level in a course in the following limited situations:

• In the case of a dispute arising as a result of an assessment conducted by an external

body or individual on behalf of the University.
• On the recommendation of a student progress committee or a College Appeals
Committee or University Appeals Committee.
The University recently introduced a deadline by which all supplementary assessments must be
carried out and a new grade of ‘SP’ to denote that a pass was gained via supplementary
assessment (generating a Grade Point of 1).

5.11 Assessment review - appeals against assessment

You will receive feedback on your performance in assessment tasks. This initial feedback helps
you to understand why your performance has been rated as it has.

Appeals against individual assessment task results are not permitted, except as part of an
appeal against a final result for a completed course.

5.11.1 Step 1 - review of final awarded grade

Results are not negotiable. You cannot simply dispute the judgement of your lecturer in marking
your assignment. However you are entitled to seek a review of your final results under certain
limited circumstances. The outcome of an appeal may result in a lower grade. Students must
follow each step in the process outlined below. An appeal may be pursued where a student
provides evidence that:

• an error has occurred in the calculation of the grade e.g. in the transcription or
addition of marks to generate the final grade (not a difference of opinion about the
grade awarded).
Note: where a course requires a pass in the exam to pass the course (i.e. the exam is a
hurdle requirement), if the student fails the exam then their final grade will be recorded as
a fail grade. This does not constitute an error in the calculation of the grade. Students
should check their course guide to see if there is an exam hurdle requirement before
seeking a review of a final awarded grade;
• The assessment did not comply with criteria published in the course guide;
• The criteria published in the course guide do not meet the requirements of the
relevant training package or accredited course (TAFE only);

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 • The assessment did not comply with University policies on assessment i.e. an error in
process has occurred.

If you wish to seek a review of your grade you should submit a request by email to your course
coordinator at RMIT University using your RMIT student email account (a form is not used for
this step) You must identify the basis on which you seek this review (must be one of the three
circumstances listed above) as soon as possible.

You are strongly advised to initiate this step immediately and within five days of the release of
final results in order to meet the timelines outlined in step 2 of the process.

Appeals against individual assessment or task results are not permitted, except as part of an
appeal against a final result for a completed course.

5.11.2 Step 2 - lodging a formal assessment appeal - College appeal

You are entitled to appeal a final assessment result in a course to the college appeals
committee where you can provide evidence you have attempted and failed to resolve the matter
through a review of the awarded grade (Having first followed the process in Step 1 above).
The college appeals committee’s decision is final.

If you wish to lodge an appeal you should obtain an Appeal against assessment form from SIC
and lodge it with SIC as soon as possible. If the application does not provide evidence to
establish that one of these three circumstances exists, the appeal will not be heard.

An Appeal against assessment form (see www.rmit.edu.au/students/forms) lodged more than

20 working days after the release of final results will not be considered.

5.12 Student charter

RMIT University’s student charter available at www.rmit.edu.au/students/studentcharter
describes the University’s commitment to student learning and the expectations RMIT
University has of its students and the responsibilities RMIT University has to its students.

5.12.1 Student responsibilities

• to be fully committed to your own learning, the decision you take in relation to it, and
the challenges involved.
• to work with honesty and integrity.
• to give and receive feedback about your experiences and participate in continuous
improvement processes.
• to treat all members of the University community with respect.
• to value the diversity of students and staff.
• to reject discrimination and harassment.

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 • to champion independent thought.
• to respect University facilities and resources, relevant policies and follow safety and
security advice.
• to provide up to date, accurate and timely student information when required.
• to accept responsibility for decisions made about courses and program choices.

5.12.2 RMIT University responsibilities

• to provide high quality and relevant programs, services and resources that meet
students’ diverse needs.
• to treat students with respect and take seriously the time and financial commitments
made by students to undertake study.
• to provide a safe, supportive and sustainable environment that challenges and
empowers students.
• to recognise, celebrate and support the diversity of students and staff on each RMIT
University campus.
• to reject discrimination and harassment.
• to expect and model academic integrity and honesty.
• to provide all relevant information to inform students’ selection of programs.
• to maintain effective systems of communication with students and provide timely and
accurate information about students’ progress, programs and services.
• to reflect on our practice, respond to feedback and continually improve the services
and experience RMIT University delivers to students.
• to address problems and complaints fairly and promptly.
• to support student organisations and include student voices in decision making.
• to champion independent thought.

6.0 STUDENT ADMINISTRATION

6.1 Academic transcripts

Academic transcripts are generated by RMIT University. A student’s academic transcript is a
statement of the results a student has achieved for each course for which they have been
enrolled. Academic transcripts include information on courses passed and failed, and depending
on the time of withdrawal, courses from which a student has withdrawn.

You can view your results online or print a copy of your unofficial transcript by visiting
www.rmit.edu.au/myrmitstudies and logging into enrolment online. Details of the grading
table are reproduced earlier in this information guide (see section 5.6).

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You will receive a copy of your official award transcript from RMIT University approximately six
weeks after you have been conferred (graduated). Additional copies of transcripts can be
purchased for a small fee (see 6.1.1 below).

6.1.1 Transcript replacements

If a new or additional transcript is required, you can contact RMIT University at any time by
emailing the Hub at [email protected] or calling the Student Administration Support Line
(SASL) on +61 3 9925 8980. You will be advised of the fee and how to pay for the transcript at
the time of enquiry.

6.2 Statement of academic completion (SAC)

All students enrolled in an offshore plan currently receive a statement of academic completion
(SAC) free of charge upon completion of their program. A SAC is an official statement that
confirms a student has completed all academic requirements of their program and is eligible to
graduate.

This document confirms you have completed your program, whereas a transcript printed upon
completion of a program but prior to graduation does not contain completion or conferral details.

6.3 Student complaints

Procedures exist for dealing with academic matters (e.g. appeals against assessment, exclusion
etc) and matters of discipline. Student complaints procedures are not used for these matters.

SIC and RMIT University are committed to maintaining a positive relationship between students,
the University and its staff. Where a student has a concern or a complaint they will attempt to
resolve the matter initially through SIC.

SIC commits to acknowledge complaints promptly and investigate and quickly resolve concerns
where possible.

If a student’s concern is not able to be resolved through SIC the matter will be drawn to the
attention of the relevant school administrator at RMIT University in Melbourne who will manage
the issue within the policies, procedures and guidelines for receiving, managing and resolving
complaints. Information on student complaints can be viewed on the RMIT University web site
at: www.rmit.edu.au/students/complaints and the RMIT University policies and procedures
web site at www.rmit.edu.au/policies.

6.4 Updating your personal information

You are able to make amendments to your personal details using one of the two below
methods;

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 1. All currently enrolled students can check and update their address and telephone details
by logging into enrolment online at www.rmit.edu.au/myrmitstudies.

2. You may complete a Change of personal information form available from SIC and submit
it along with any relevant supporting documentation to RMIT University via SIC. You
may at any time change your personal details with SIC

Important note: Any change of name must also be accompanied by documentation such as a
passport, deed poll or a marriage certificate. If your change of personal information is a change
of name, you must complete a Change of personal information form available from the partner
institute and submit it along with any relevant supporting documentation to RMIT University via
the partner institute.

Please ensure that this information is provided very clearly on a Change of Personal Information
form available from SIC and submit it along with any relevant supporting documentation to RMIT
University via SIC.

Your personal information is critical to the accuracy of the information appearing on your
transcript and testamur. Please ensure that this information is provided very clearly. The partner
institute will ensure that your updated personal information is communicated to RMIT University
who will update your student record.

7.0 GRADUATION

7.1 Application for award

You are required to apply to graduate through the process outlined below. Graduation is not
automatic and should be applied for mid way through the final year of your program. Final
results will be checked by RMIT University shortly before graduation and any students that have
not satisfactorily completed their program will not be eligible to graduate. You can apply to
graduate at a formal graduation ceremony, or graduate in absentia where your testamur (award
certificate) will be mailed to you.

To attend a graduation ceremony, or to graduate in absentia, students are required to submit an

online RMIT University Application to Graduate by logging in to the RMIT University graduation
database at www.rmit.edu.au/graduation with their student number and date of birth (as the
password).

If the online Application to Graduate is not submitted by the closing date - usually mid-June
each year - your name cannot be included on the graduand list and you will have to wait until
the next year to attend a graduation ceremony and receive your testamur. Alternatively you can
choose to be conferred in absentia and not attend a ceremony.

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7.2 Graduation ceremonies
In addition to the main graduation ceremony held in Melbourne in December, RMIT University
usually holds annual graduation ceremonies in Singapore, Malaysia, Shanghai and Hong Kong
for RMIT University award programs. These events are not only important to you but also allow
your family and friends to celebrate with you.

The graduation ceremony involves a procession of all graduating students and the wearing of
appropriate academic cap and gown. Normally offshore RMIT University graduation is held
around August/September of each year and all SIC -RMIT University students are encouraged
to attend their local graduation.

If you have been approved to graduate at this ceremony you will receive further details from
RMIT University approximately six weeks before the ceremony. Attending the graduation
ceremony involves a fee which includes the hire cost of the academic dress. In addition, a
deposit is payable which will be returned to the student upon return of the academic dress after
the ceremony.

Further information on how to apply to graduate at one of the offshore ceremonies is available
from www.rmit.edu.au/graduation/offshore. There are also opportunities for eligible offshore
students to participate in the annual RMIT University Graduation Ceremony held in Melbourne
in December.

Note: you can only graduate at one ceremony of your choice. For more information about the
Melbourne Graduation Ceremony visit www.rmit.edu.au/graduation.

If you do not wish to attend a graduation ceremony you must still submit an online Application to
Graduate by logging in to the graduation database to ensure you can graduate in absentia and
receive you testamur by mail. There is no fee to graduate in absentia.

8.0 ALUMNI
RMIT University has more that 40 alumni representatives to assist graduates link with other
alumni in their location, profession or interest area. Through these representatives, members
can participate in social and career networking activities and take on leadership roles.

On completion of their studies, graduates will automatically become RMIT University Alumni.
There is no application process to join the RMIT University Alumni and membership is free. The
RMIT University Alumni web site provides further information at www.alumni.rmit.edu.au.

9.0 QUALITY ASSURANCE

Each award program at SIC is overseen by the program director in Melbourne, who works
closely with SIC to ensure a successful program. You are encouraged to provide feedback via

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the student survey/evaluation which is conducted at regular intervals and to participate in
Student-Staff Consultative Committees.

9.1 Student feedback

RMIT University and SIC believe that students have a very real role to play in the ongoing
evolution of higher education. Student feedback is an important component in the overall
success of RMIT University programs. Student feedback processes include, but are not
restricted to, those outlined below.

9.2 Student-Staff Consultative Committee meetings

A Student-Staff Consultative Committee is a group of staff and students that meet periodically
(either face to face or via an online forum) to identify and discuss any issues that are of interest
or concern to students. Student representatives are nominated by the student body, and all
student cohorts should be represented. Meetings are usually open to all students. Staff
representatives include the program director and/or other members of staff as determined by
the program director or requested by students.

9.3 Student surveys at course and program level

It is a requirement of all RMIT University courses that students have the opportunity to comment
directly on their learning experience and as a result student surveys at both the course and
program level are conducted regularly.

Currently the Course Experience Survey (CES) is administered in paper form after each exam
for courses at SIC.

You can be confident that your ratings and comments are confidential. Survey results are
summarised prior to being provided to the lecturer/teacher so that ratings and comments cannot
be attributed to any individual student.

9.4 Program quality review

Program quality assurance reporting and reviews will be undertaken to ensure the equivalence
of the RMIT University program at SIC to the same RMIT University program taught elsewhere.

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