Scribd Logo
Upload

Welcome to Scribd!

  • 40 views

    7 PM - Rajya Sabha Passes Consumer Protection Bill - 7th August, 2019

    Uploaded by

    Sindhu Velayudham
    The Rajya Sabha passed the Consumer Protection Bill 2019 on August 7th. The bill replaces the Consumer Protection Act of 1986 and aims to better protect consumer interests. It establishes the Central Consumer Protection Authority to regulate unfair trade practices and misleading ads. The bill also defines the rights of consumers, sets up consumer dispute commissions at various levels to address complaints, introduces product liability provisions, and aims to simplify the dispute resolution process. It seeks to address issues like e-commerce and direct selling not covered under the previous law.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    7 PM - Rajya Sabha Passes Consumer Protection Bill - 7th August, 2019

    Uploaded by

    Sindhu Velayudham
    40 views4 pages
    The Rajya Sabha passed the Consumer Protection Bill 2019 on August 7th. The bill replaces the Consumer Protection Act of 1986 and aims to better protect consumer interests. It establishes the Central Consumer Protection Authority to regulate unfair trade practices and misleading ads. The bill also defines the rights of consumers, sets up consumer dispute commissions at various levels to address complaints, introduces product liability provisions, and aims to simplify the dispute resolution process. It seeks to address issues like e-commerce and direct selling not covered under the previous law.

    Original Description:

    sjdh;asj;di-0o;'as.mf.,jap

    Original Title

    ahgsdlsjhlkd

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The Rajya Sabha passed the Consumer Protection Bill 2019 on August 7th. The bill replaces the Consumer Protection Act of 1986 and aims to better protect consumer interests. It establishes the Central Consumer Protection Authority to regulate unfair trade practices and misleading ads. The bill also defines the rights of consumers, sets up consumer dispute commissions at various levels to address complaints, introduces product liability provisions, and aims to simplify the dispute resolution process. It seeks to address issues like e-commerce and direct selling not covered under the previous law.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    40 views4 pages

    7 PM - Rajya Sabha Passes Consumer Protection Bill - 7th August, 2019

    Uploaded by

    Sindhu Velayudham
    The Rajya Sabha passed the Consumer Protection Bill 2019 on August 7th. The bill replaces the Consumer Protection Act of 1986 and aims to better protect consumer interests. It establishes the Central Consumer Protection Authority to regulate unfair trade practices and misleading ads. The bill also defines the rights of consumers, sets up consumer dispute commissions at various levels to address complaints, introduces product liability provisions, and aims to simplify the dispute resolution process. It seeks to address issues like e-commerce and direct selling not covered under the previous law.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    7 PM | Rajya Sabha passes Consumer Protection Bill | 7th

    August, 2019
    blog.forumias.com/article/7-pm-rajya-sabha-passes-consumer-protection-bill-7th-august-2019

    Context: Salient features of the Consumer Protection Bill, 2019.

    More in news:

    The bill was passed by the Lok Sabha on July 30.


    The bill was passed in Rajya Sabha on 6 August without referring to select
    committee.

    The Consumer Protection Bill, 2019 was introduced in Lok Sabha by the Minister of
    Consumer Affairs, Food and Public Distribution. The Bill replaces the Consumer
    Protection Act, 1986.

    Aim of the bill: The bill aims at protecting the interests of consumers by establishing
    authorities for timely and effective administration and settlement of consumers’
    dispute.

    Definition of the consumer: A consumer is defined as a person who buys any good or
    avails a service. It does not include a person who obtains a good for resale or a good or
    service for commercial purpose. It covers transactions through all modes including
    offline and online through electronic means, teleshopping, multi-level marketing or
    direct selling.

    Rights of consumers: Six consumer rights have been defined in the Bill, these are:

    1. The right to be protected against the marketing of goods, products or services


    which are hazardous to life and property.
    2. The right to be informed about the quality, quantity, potency, purity, standard and
    price of goods, products or services, as the case may be, so as to protect the
    consumer against unfair trade practices.
    3. The right to be assured of access to a variety of goods, products or services at
    competitive prices.
    4. The right to be heard and to be assured that consumer's interests will receive due
    consideration.
    5. The right to seek redressal against unfair trade practice or restrictive trade
    practices or unscrupulous exploitation of consumers.
    6. The right to consumer awareness.

    Salient Features of the Bill:

    Central Consumer Protection Authority: The central government will set up a


    Central Consumer Protection Authority (CCPA) to promote, protect and enforce the
    1/4
    rights of consumers. It will regulate matters related to violation of consumer rights,
    unfair trade practices, and misleading advertisements.
    Functions of CCPA:
    issue safety notices
    pass orders to recall goods, prevent unfair and restrictive trade practices
    inquiring into violations of consumer rights, investigating and launching
    prosecution at the appropriate forum
    reimburse purchase price paid
    impose penalties for false and misleading advertisements.
    It may also file complaints before the Consumer Disputes Redressal
    Commissions.
    Consumer Disputes Redressal Commission: CDRCs will be set up at the district,
    state, and national levels. A consumer can file a complaint with CDRCs in relation
    to:
    unfair or restrictive trade practices
    defective goods or services
    overcharging or deceptive charging
    The offering of goods or services for sale which may be hazardous to life and
    safety.
    Jurisdiction of CDRC:
    District Commission: Up to Rs1 crore
    State Commission: Between Rs1 crore and Rs 10 crore
    National Commission: Above Rs.10 crore
    Product liability: Product liability means the liability of a product manufacturer,
    service provider or seller to compensate a consumer for any harm or injury caused
    by a defective good or deficient service.
    The Basis for product liability action will be:
    Manufacturing defect
    Design defect
    Deviation from manufacturing specifications
    Not conforming to express warranty
    Failing to contain adequate instruction for correct use
    Services provided are faulty, imperfect or deficient
    Ease of approaching consumer commission:
    Filing from place of residence
    E-filing
    Videoconferencing for hearing

    Comparison of the Consumer Protection Act, 1986 with the Consumer Protection
    Bill, 2019:

    2/4
    Benefit to Consumers:

    Presently Consumer only have a single point of access to justice, which is time
    consuming. Additional swift executive remedies are proposed in the bill
    through Central Consumer Protection Authority (CCPA)
    Deterrent punishment to check misleading advertisements and adulteration of
    products
    3/4
    Product liability provision to deter manufacturers and service providers from
    delivering defective products or deficient services
    Ease of approaching Consumer Commission and Simplification of Adjudication
    process
    Scope for early disposal of cases through mediation
    Provision for rules for new age consumer issues: e-commerce & direct selling

    Conclusion: The Consumer Protection Act, 1986 was enacted to provide for better
    protection of the interests of consumers and for the purpose of making provision for
    establishment of consumer protection councils and other authorities for the settlement
    of consumer disputes, etc. Although, the working of the consumer dispute redressal
    agencies has served the purpose to a considerable extent under the said Act, the
    disposal of cases has not been fast due to various constraints. The proposed Bill
    provides for the establishment of an executive agency - Central Consumer Protection
    Authority (CCPA). This fills an institutional void in the regulatory regime extant. The new
    Bill seeks to take care of product liabilities and service, as well as action against
    publishers and celebrities of misleading advertisements.

    Source: https://indianexpress.com/article/india/rajya-sabha-passes-consumer-
    protection-bill-5883905/

    4/4

    You might also like