CRM 101 - Building A Great Customer Relationship Management Strategy
CRM 101 - Building A Great Customer Relationship Management Strategy
CRM 101 - Building A Great Customer Relationship Management Strategy
5.0 Connect 4.0 Interact 3.0 Personalize 2.0 Discover 1.0 Envision
WRITTEN BY
Peggy Menconi
AMR Research
http://menconi.CRMproject.com
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W h i t e Pa p e r
1.0 Envision 2.0 Discover 3.0 Personalize 4.0 Interact 5.0 Connect
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