UNIT 1 - Citizenship
UNIT 1 - Citizenship
UNIT 1 - Citizenship
Citizenship
As we have seen, rights are claims that are essential for the existence and development of
individuals. In that sense there will a long list of rights. Whereas all these are recognized by the
society, some of the most important rights are recognized by the State and enshrined in the
Constitution. Such rights are called fundamental rights. These rights are fundamental because of
two reasons. First, these are mentioned in the Constitution which guarantees them and the
second, these are justiciable, i.e. enforceable through courts. Being justiciable means that in case
of their violation, the individual can approach courts for their protection. If a government enacts a
law that restricts any of these rights, it will be declared invalid by courts. Such rights are
provided in Part III of the Indian Constitution.
The Constitution guarantees six fundamental rights to Indian citizens as follows: (i) right
to equality, (ii) right to freedom, (iii) right against exploitation, (iv) right to freedom of religion,
(v) cultural and educational rights, and (vi) right to constitutional remedies. While these
fundamental rights are universal, the Constitution provides for some exceptions and restrictions.
c) HUMAN RIGHTS:
Introduction:
The lndian concept perceives the individual, the society and the universe as an organic
whole,. Everyone is a child of God and all fellow beings are related to one another and belong to
a universal family. In this context, Mahatma Gandhi remarks, "I do not want to think in terms of
the whole world. My patriotism includes the good of mankind in general.
Therefore my service to lndia includes the services of humanity." Since the days of the lndus
Valley Civilization, lndian culture has been the product of a synthesis of diverse cultures and
religions that came into contact with the enormous lndian sub continent over a very long stretch
of time. As Jawaharlal Nehru notes, there is "an unbroken continuity between the most modern
and the most ancient phases of Hindu thought extending over three thousand years."' The rights
of man have been the concern of all civilizations from time immemorial. "The concept of the
rights of man and other fundamental rights was not unknown to the people of earlier periods."'
The Babylonian Laws and the Assyrian laws in the Middle East, the "Dharma" of the Vedic
period in lndia and the jurisprudence of Lao-Tze and Confucius in China, have championed
human rights throughout the history of human civilization.
Human Rights and The lndian Constitution
The Constitution of the Republic of lndia which came into force on 26th January 1950 is one
of the most elaborate fundamental laws ever adopted. The Preamble to the Constitution declares
lndia to be a Sovereign, Socialist, Secular and Democratic Republic. The term 'democratic'
denotes that the Government gets its authority from the will of the people. It gives a feeling that
they all are equal "irrespective of the race, religion, language, sex and culture." The Preamble to
the Constitution ledges justice, social, economic and political, liberty of thought, expression,
belief, faith and worship, equality of status and of opportunity and fraternity assuring the dignity
of the individual and the unity and integrity of the nation to ail its citizens.
Fundamental Rights and Human Rights
The judicially enforceable fundamental rights which encompass all seminal civil and
political rights and some of the rights of minorities are enshrined in part Ill of the Constitution.
These include the right to equality, the right to freedom, the right against exploitation, the right to
freedom of religion, cultural educational rights and the right to Constitutional remedies.
Consumers play a vital role in the development of a nation. Mahatma Gandhi s aid, "A consumer is
the most important visitor on our premises. He is not dependent on us, we are on him. He is not an
interruption to our work; he is the purpose of it. We are not doing a favour to a consumer by giving
him an opportunity. He is doing us a favour by giving us opportunity to serve him.” But of late
unfortunately cheating by way of overcharging, black marketing, misleading advertisements, etc has
become the common practice of greedy sellers and manufacturers to make unreasonable profits and
without heed to confer consumer rights and interests.
Modern business is an integral part of current day society. Each company has as a socio-economic
impact on the people and has to deliver the goods and services and the standard of living as per the
aspirations of the people. It has a great social responsibility towards the well being of society.
Therefore consumer is an important component of society and business has an obligation to him. But,
when the goods are short in supply the producers charge high prices and consumers have no choice
other than to purchase what is available. Therefore, consumer is to be protected from unsafe products,
poor quality of goods and services, high prices, unfair trade practices and misleading advertisements.
Therefore, it is necessary for CRA, awareness to prevail amongst the consumer to protect them from
unscrupulous trade practices and to give them the idea of the utility of money spent by them.
Consumer occupies a supreme position in a free economy. But, he never received the attention he
deserves. In a country like India, he is not the sovereign but a slave. The welfare of the consumer lies
in the fulfillment of his normal and legitimate expectation with regards to the goods and service.
Right to Safety: The right to be protected against goods which are hazardous to life and
property. This consumer right is defined as the ‘right to be protected against marketing of goods
and services which are hazardous to life and property. Specifically significant in areas such as
healthcare, food processing and pharmaceuticals, this right spans across any domain that could
have a serious impact on the consumers’ health or well being such as Automobiles, Travel,
Domestic Appliances, Housing etc. Violation of this right is almost always the cause of medical
malpractice law suits in India. Every year, it is estimated that thousands, if not, millions of Indian
citizens are killed or severely hurt by unscrupulous practices by hospitals, doctors, pharmacies
and the automobile industry.
2. Right to Information: The right to be informed about the quality, quantity, purity, price
and standards of goods. This consumer right is defined as the ‘the right to be informed about the
quality, quantity, potency, purity, standard and price of goods or services, as the case may be so
as to protect the consumer against unfair trade practices’ in the Consumer Protection Act, 1986.
In the Indian market place, consumers get consumer information through two popular, yet
unreliable means, namely advertising and word of mouth. Due to this, the consumers in India
seldom have accurate and complete information to assess the true value, suitability, safety or
reliability of any product. Mostly we find out hidden costs, lack of suitability, safety hazards and
quality problems only after we have purchased the product.
3. Right to Choose: The right to be assured access to a variety of products at competitive
prices, without any pressure to impose a sale, i.e., freedom of choice. Consumer Protection Act,
1986 defines this right as ‘the right to be assured, wherever possible, to have access to a variety
of goods and services at competitive prices’. Competition, invariably, is the best regulator of a
market place. Existence of oligopolies, cartels and monopolies are counterproductive to
consumerism. How often have you noticed a conglomerate of companies that lobby the
government to compromise consumer rights.
4. Right to be Heard: The right to be heard and assured that consumer interests will receive
due consideration at appropriate forums. According to the Consumer Protection Act, 1986, the
right to be heard and to be assured that consumer's interests will receive due consideration at
appropriate forums’ is referred to as the right to be heard. This right is supposed to empower
Indian consumers to fearlessly voice their complaints and concerns against products and
companies to ensure their issues are handled efficiently and expeditiously. However, to date the
Government of India has not created a single outlet for the consumers to be heard or their
opinions to be voiced.
5. Right to Seek Redressal: The right to get relief against unfair trade practice or
exploitation. The right ‘to seek redressal against unfair trade practices or restrictive trade
practices or unscrupulous exploitation of consumers’ is defined as the right to redressal in the
Consumer Protection Act 1986. The Indian Government has been slightly more successful with
respect to this right. Consumer courts such as District Consumer Disputes Redressal Forums at
the district level, State Consumer Disputes Redressal Commissions and National Consumer
Disputes Redressal Commissions have been established through the Consumer Protection Act.
6. Right to Education: The right to be educated about rights of a consumer. The right of each
Indian citizen to be educated on matters related to consumer protection and about his/her rights is
the last right given by the Consumer Protection Act, 1986. This right simply ensures that the
consumers in India have access to informational programs and materials that would enable them
to make better purchasing decisions. Consumer education may mean both formal education
through school and college curriculums and also consumer awareness campaigns run by both
governmental and non governmental agencies (NGO).
e) RTI
An Act to provide for setting out the practical regime of right to information for citizens to secure
access to information under the control of public authorities, in order to promote transparency
and accountability in the working of every public authority, the constitution of a Central
Information Commission and State Information Commissions and for matters connected
therewith or incidental thereto.
The constitution of India has established democratic republic; and democracy requires an
informed citizenry and transparency of information which are vital to its functioning and also to
contain corruption and to hold governments and their instrumentalities accountable to the and
whereas revelation of information in actual practice is likely to conflict with other public interests
including efficient operations of the governments, optimum use of limited fiscal resources and
the preservation of confidentiality of sensitive information; and whereas democratic ideal; it is
necessary to harmonise these conflicting interests while preserving the paramountcy of the now.
therefore, it is expedient to provide for furnishing certain information to citizens who desire to
have it.