Dear Guest,

I intend to make Kingfisher Airlines the best in the world and pursue this goal seriously, as I am
sure you pursue your goals equally seriously. I have always aimed at delighting you and giving
you nothing but the best.
It is my passion to deliver a world-class experience. And since work and play can go hand-in-
hand, I am sure you need some time to relax in the skies after several pressing commitments and
stressful work obligations.
I make this happen, by being personally involved and ensure that every Kingfisher aircraft meets
the global standards that I have set in terms of safety. I am proud of our brand-new fleet which
incorporates the latest technology available. I have insisted upon a personalised entertainment
system for your personal viewing and listening pleasure, to create an environment that you will
truly cherish.
Aboard every Kingfisher Airlines flight you will meet your crew that I have hand-picked and
approved after a rigorous training programme. They have been instructed to treat you in the same
way as if you were a guest in my own home.
So, leave the stress of daily life behind and enjoy a Five Star experience with Kingfisher
Airlines. I try hard to exceed what you expect, however, if I have missed something or fallen
short of meeting your expectations, please feel free to mail me directly at
chairman@flykingfisher.com
I invite you to fly Kingfisher Airlines and experience an unforgettable journey my team and I
strive to create everyday.
Warm personal regards,
Dr. Vijay Mallya
Chairman
Kingfisher Airlines Limited

Kingfisher Airlines is a private airline based in Bangalore, India. Currently, it holds the status of
India's largest domestic airline, providing world-class facilities to its customers. Owned by Vijay
Mallya of United Beverages Group, Kingfisher Airlines started its operations on May 9, 2005,
with a fleet of 4 brand new Airbus - A320, a flight from Mumbai to Delhi to start with. The
airline currently operates on domestic as well as international routes, covering a number of major
cities, both in and outside India. In a short span of time, Kingfisher Airlines has carved a niche
for itself in the civil aviation industry.

History
Kingfisher Airlines proved to be a stiff competition for other domestic airlines of India, with its
brand new aircraft, stylish red interiors, stylishly dressed cabin crew and ground staff. The airline
introduced in-flight entertainment (IFE) systems, for the first time to Indian consumers. The IFE
systems were provided on every seat, even on the domestic flights. The airline offers attractive
services to its on board passengers. Years following its inception proved to be beneficial for the
airline, in terms of its booming business, with a good track record of customer satisfaction.
However, it faced a worsening economic scenario in 2008.

Recession
In 2008, due to the prevalent economic downturn, the civil aviation industry faced the worst
period in its history. It was the time, when air passenger traffic started dripping, and the aircraft
fuel prices went sky rocketing. As a result, Kingfisher Chairman Vijay Mallya and his Jet
Airways counterpart Naresh Goyal announced an alliance, after a meeting. According to the
alliance, both the airline companies decided to implement code-sharing on both domestic and
international flights. It was a step to reduce the expenses. Subsequently, frequent flier programs
were announced by both the airlines, namely King Club and Jet Privelege.

Unique Services
Kingfisher Airlines offers several unique services to its customers. These include personal valet
at the airport to assist in baggage handling and boarding, exclusive lounges with private space,
accompanied with refreshments and music at the airport, audio and video on-demand, with extra-
wide personalized screens in the aircraft, sleeperette seats with extendable footrests, and three-
course gourmet cuisine.

Fleet
Kingfisher Airlines was the first airline in India to operate with all new aircrafts. It was also the
first airline in the country to order the Airbus A380. Kingfisher Airlines currently operates ATR
42, ATR 72 and Airbus A320 aircraft for domestic and Airbus A330s for international services. In
the present time, the airline operates with a fleet of 74 aircrafts, which include 25 Airbus A320-
200 aircraft, 6 ATR 42-500, 27 ATR 72-500, 3 Airbus A319-100, 8 Airbus A321-200 and 5
Airbus A330-200. Delivery of A380s is due in 2010 and A350s in 2012.

Destinations
Kingfisher Airlines plies regular flights from the major cities of India, including Delhi, Mumbai,
Bangalore and Kolkata. The airline also covers regional destinations from the four zones of
India, including Chennai, Hyderabad, Pune, Port Blair, Rajahmundry, Tirupati, Vijayawada,
Visakhapatnam, Agartala, Dibrugarh, Guwahati, Jorhat, North Lakhimpur, Silchar, Patna,
Chandigarh, Raipur, Goa, Ahmedabad, Bhavnagar, Bhuj, Kandla, Dharamsala, Kullu, Simla,
Jammu, Leh, Srinagar, Jamshedpur, Ranchi, Hubli, Mangalore, Calicut, Cochin, Trivandrum,
Agatti, Indore, Jabalpur, Aurangabad, Kolhapur, Latur, Nagpur.

Nanded, Nasik, Solapur, Imphal, Aizawl, Dimapur, Bhubaneswar, Amritsar, Jaipur, Jodhpur,
Udaipur, Coimbatore, Madhurai, Trichi, Tuticorin, Dehradun, Lucknow, Varanasi and Siliguri are
the other regional destinations covered by Kingfisher Airlines. The airline also plies flights to
Dhaka and Colombo. The airline is soon going to ply flights from Kolkata to Bangkok. It will
also provide its passengers to take a flight from Mumbai to international destinations including
Singapore, Hong Kong, Bangkok, Colombo and Dubai. It is also going to start flights from Delhi
to London, Dubai and Bangkok. The airline is planning to increase its international presence, by
plying flights to Kuala Lumpur, Malé, Lahore and Karachi.

India Toll Free  India Local   International   King Club

     
1 800 209   012 4284 4700  USA & Canada   1800 209 3030
3030 080 4197 9797 Only)
1 800 180 +91 080 6611 7
0101 1 866 435 9532 +91 080 6776 0
1 800 425 Fax
7008 UK Call Time: 24x7
1 800 233
3131 0 800 047 0810
Rest of the World
+91 20 2729 3030
+91 20 6624 3030

Our Offices
   Registered Office    Head Office
 
 Kingfisher Airlines Limited  Kingfisher Airlines Limited
 12th floor UB Tower  Kingfisher House
 UB City  Western Express Highway
 
 No. 24 Vital Mallya Road  Vile Parle (E)
 Bangalore 560 001  Mumbai - 400099
 India  India

Achievements

 
• ‘Best Airline in India and Central Asia’, ‘Best Economy Class Seats’ and ‘Staff Service Excellence
Award for airlines in India and Central Asia’ in World Airline Awards,2010

• '5-STAR AIRLINE' award by Skytrax for 3rd consecutive year, 2010

• 'India’s Favourite Airline' in HT MARS Consumer Satisfaction Survey , 2009

• 'Best Airline in India and Central Asia', 'Best Cabin Crew-Central Asia' for Kingfisher Airlines
and 'Best Low-Cost Airlines in India and Central Asia' for Kingfisher Red services in SKYTRAX
World Airline Awards, 2009

• 'Bonus Promotion' (Japan, Pacific, Asia, Australia) and ‘Best Customer Service’ (Japan, Pacific,
Asia, Australia) in Freddie Award, 2009

• Kingfisher Airlines frequent flyer programme, King Club has won Top Honors at the 21st
Annual Freddie Awards in the Japan, Pacific, Asia and Australia region.

King Club has won the Freddie Awards 2008 in the following categories:

Best Bonus Promotion Best Customer Service

Best Member Communications* Best Award Redemption*

Best Elite Level** Best Website**

Program of the Year**  

    * First Runner-up

    ** Second Runner-up

• Kingfisher Airlines has received three global awards at the SKYTRAX World Airline Awards
- Named Best Airline In India / Central Asia; Best Cabin Crew – Central Asia
  Kingfisher RED named Best Low Cost Airline in India / Central Asia

• NDTV Profit Business Leadership Award for Aviation"

- awarded to Kingfisher Airlines by NDTV twice in two years

• "India's only 5 Star airline", rated by Skytrax and "6th airline in the world"

to be certified as 5 star airline by Skytrax

• rated India's "Second Buzziest Brand 2008"

by agfaqs! and The Brand Reporter

• ranked amongst India's "Top Service Brands of 2008"

in a ranking by Pitch magazine

• voted as "India's Favourite Airline"

in a survey conducted by an independent research firm with 46% votes compared to 9Ws 23%

• rated as Asia Pacific's "Top Airline Brand"

in a survey conducted by TNS on 'Asia Pacific's Top 1,000 Brands' for 2008

• "Brand Leadership Award"

in the service and hospitality segment against several acclaimed hotels, leading banks and other
airlines

• Economic Times Avaya Award 2006 for Excellence in "Customer Responsiveness"

 the prestigious award is presented by the highly acclaimed Business Daily, Economic Times

• "India's No. 1 Airline in customer satisfaction"

- Business World

• "Rated amongst India's most respected companies"

- Business World

• "Rated amongst India's 25 Innovative Companies"

in a survey conducted by Planman Media in 2006

• "The Best Airline" and "India's Favourite Carrier"

in a Survey conducted by IMB for The Times Of India

• "Best New Domestic Airline for Excellent Services and Cuisine"

Pacific Area Travel Writers Association (PATWA) the biggest travel writers' organisation,
representing members from 70 countries across the globe, that conducts independent annual
surveys across various industries related with Travel and Tourism in order to select the best in
each category

• "Service Excellence 2005-2006 for a New Airline"

 by Skytrax, a UK based specialist global air transport advisor

• "Ranked Third in the survey on India's Most Successful Brand launch of 2005" under the Brand
Derby Survey conducted by India's leading business daily - Business Standard

• "Buzziest Brands of 2005"

ranked amongst the Top Ten buzziest brands of 2005 and 2006 across product categories, in the
survey conducted by agencyfaqs and The Brand Reporter

• Rated amongst the Top Ten Internet Advertisers

- Yahoo! India

• Rated amongst "the top ten in the Best Television Commercial Jingles"
- NDTV
"Best New Airline of the Year" Award for 2005
Centre for Asia Pacific Aviation (CAPA) Award in the Asia-Pacific and Middle East region

Vision and Values

Our Vision
“The Kingfisher Airlines family will consistently deliver a safe, value-based and enjoyable travel
experience to all our guests.”
Our Values
Safety
This is our overriding value. In our line of business, there is no compromise.

Service
We are all in the hospitality business; we must always seek to serve our guests and gain their
trust, goodwill and loyalty.

Happiness
We seek to build an organisation with people who choose to be happy, and will endeavour to
influence our guests and co-workers to be happy too.

Teamwork
We will succeed or fail as a team. Each one of us must respect our colleagues regardless of their
rank, and we must work together to ensure our mutual success.

Accountability
Each one of us will be held accountable for the successful execution of our duties, commitments
and obligations, and we will strive to lead by example.

Plan & Book

•  Is there any mandatory information I need to provide while booking a ticket?

•  It is absolutely essential to provide the guest’s correct mobile number on the ticket. Kingfisher
Airlines sends SMS alerts to mobile numbers of guests entered while booking, to inform of any
changes in schedule. If your ticket is being booked by a travel agent, please ensure that your
mobile number is entered instead of the agents. It is also essential to provide an alternate land
line number, your email address and valid contact address while booking.

•  Can I reserve my seat numbers?

•  Seating will be assigned through advance reservations by selecting the seat by the guest online
or seating will be assigned at the airport check-in counter prior to boarding.

•  What types of credit cards do you accept for payments?

•  Kingfisher Airlines accepts all Amex, Visa and Mastercards.

•  Can I book connecting flights on Kingfisher Airlines?

•  Yes you can book connecting flights on Kingfisher Airlines. This can be done through our website
as well as through our call center or at the airport.

•  Can I block a ticket?

•  No. You cannot block a ticket.

•  Is my credit card and personal information protected when I book over the Internet?

•  The Kingfisher Airlines website is completely secure and is endorsed by Verisign. All the
confidential payment details of our guests are encrypted and stored so as to ensure maximum
security.

•  Do I get a receipt for the money I have paid for my ticket?

•  The email confirmation which you get at the time of booking is considered to be a valid receipt
for the payment made. No separate receipt is issued.

•  What if while making the payment for the ticket, my card gets debited and the internet
connection disconnects before generating the ticket number?

•  In such a case please contact our 24 / 7 call centre (see details at the end of the page) with
complete details pertaining to your travel. Incase the Ticket Number has been generated, the call
centre will inform you of the same and you can travel on that Ticket Number. However, if the
Ticket Number has not been generated the debited amount will roll back to your credit card
within 14 working days time.

•  How do I get my ticket, if I have not printed it out during booking but have the ticket number?

•  Kingfisher Airlines tickets can be collected from the airport reservation counter against valid
Ticket Number’s and a valid photo identity card for verification. After collection of the ticket, all
guests have to proceed to the check-in counter.

•  What do I do if I need to book a large number of tickets, say for 30 guests?

•  Bookings for more than 10 guests can be made through our special group bookings facility.
Incase you wish to book tickets for a group, contact our Call Centre.

•  Can I purchase an Open Kingfisher Airlines Ticket?

•  No. You can only purchase a valid ticket with specific dates. But yes at the same time you can
purchase Coupon Booklet of Kingfisher Airlines but this will be subject to availability. The coupon
booklet come as KF first and Super Saver coupons valid only for Business class

•  How are tickets priced for children and infants?

•  Adult and child tickets have standard pricing. Infants’ ticket fares are priced at Rs 225/- across all
Kingfisher Airlines sectors within India. For international sectors: a. Infant with a seat - 75% of
the fare is charged. b. Infant without a seat - 10% of the fare is charged.

•  Why is my child’s fare higher than mine?

•  Kingfisher Airlines has a dynamic pricing policy where fares move upwards in a bucket system
with various price points. Due to this, there could be cases where the fare is in a lower price
bucket when booking for adults and it moves into the higher price bucket when booking for a
child. There are limited seats per price bucket on every flight and therefore the adult fare and
the child fare might differ.
•  What is the break-up of the Kingfisher Airlines ticket fare?

•  Fares apply only for carriage from the airport at the point of origin to the airport at the point of
destination. Fares do not include ground transport service between airports and between
airports and town terminals, unless provided by us without additional charge. Applicable fares
are subject to change as per our regulations. We are required by the government to charge and
collect Passenger Service Fee (PSF) as applicable. Besides, an insurance charge is also levied. All
the above taxes and government levies are collected along with the basic fare at the time of
issuance of the ticket. Any additional taxes, surcharges, cess, duty, levies and/or any other
charges of such nature imposed by lawful authority on the tickets shall be directly paid by the
Guest to us at the time of Check-In.

•  Is there a concessional fare for senior citizens, students, armed forces etc?

•  Yes, Kingfisher Airlines has concessional pricing for senior citizens and students. Please visit our
Travel Assistance section at http://www.flykingfisher.com/travel-assistance/special-care.aspx for
more details. Children below 2 yrs and infants are charged only Rs.225/- across all Kingfisher
Airlines sectors within India. For international sectors: a. Infant with a seat - 75% of the fare is
charged. b. Infant without a seat - 10% of the fare is charged. Kingfisher Airlines offers special
concession for Armed Forces personnel, they are entitled for 50% discount on the adult full basic
fare in Kingfisher Class on all the sectors operated by Kingfisher Airlines. This fare is applicable to
Active Military Personal of the Indian Armed Force (Army, Navy and Air Force), Para military
categories and their family members. Family members include spouse, dependent children
between the age of 12 and 26 years and dependent parents

•  How many guests can I book on one ticket number?

•  Only 6 guests can be booked on a PNR. New PNR’s have to be generated for more than 6 guests.

•  How do I pay for my ticket?

•  For bookings made online and through the call centre the payment has to be remitted by credit
card. At other points of purchase, payment can be made either via cash or by credit card.

•  When do I receive the ticket for the flight which I have booked?

•  Kingfisher Airlines issues only e-tickets instead of conventional tickets which are booked online
at all points of purchase. These e-tickets once booked online, can be printed on a normal A4
paper and produced at the airport counter along with a valid photo identity card. When a
booking is made, a ticket number for each ticket is generated which is the unique identification
for the ticket. The Guest will also receive an email, if a valid email address had been provide at
the time of booking. This email will contain a link where the Guest can print out the e-ticket.

•  Where can I find the Terms & Conditions for travel with Kingfisher Airlines?

•  You will find this in the bottom of the page with a title “Contract of Carriage”
Our Fleet
Kingpower Fleet Statistics effective 9th to 15th August, 2010.
TYPE OF AIRCRAFT IN SERVICE IMAGES

A330 5

A 321(Dual cabin) 6

A 321(Single cabin) 2

A 320 (Dual cabin) 10

A 320 (Single cabin) 13

A 319 3

ATR 72-500 25

ATR 42-500 2

TOTAL 66  

Kingfisher Experience

•  What can I do if I feel ill on the flight?

•  In case a guest feels unwell during their journey, the guest should immediately inform
our Cabin Crew, for necessary assistance. We do have basic medication in our Medical
Kit on board the aircraft, as prescribed by the DGCA.
•  Can I use my Mobile Phone on board once the flight has taken off?
•  No, Mobile phones need to be switched off and cannot be used on board the aircraft after
take off. Some airlines allow guest to keep the phone in the flight mode, however we do
not allow guests to keep their phones on.
•  Can I smoke on board an Kingfisher Airlines flight?
•  Smoking is strictly prohibited on board all our fligh

Cancellation and Refund

 •  If I cancel my ticket, do I get any refund?
•  A guest can cancel the ticket on payment of applicable charges by calling the Kingfisher
Airlines Call Centre.
•  Where can I cancel my ticket?
•  Once purchased online, changes or cancellation to this booking cannot be made online
on www.flykingfisher.com or any other internet site. Please contact our nearest
Reservation office in India to make the changes or cancel reservation. Guest residing
outside India must send their request to guestcare@flykingfisher.com
•  Can I reschedule my ticket?
 Once a reservation has been made, it is only possible to reschedule the date of travel upon
payment of applicable charges. The difference in fare will also have to be paid in case the current
fare is higher than the original fare. The date / class change is permitted

Group Travel

•  What is the minimum guest requirement in Kingfisher class to form a group?

•  Minimum of 08 guests traveling together on a single flight. (Excluding infant below the
age of 2yrs)
•  What is the minimum guest requirement in Kingfisher First to form a group?
•  Minimum of 06 guests traveling together on a single flight. (Excluding infant below the
age of 2yrs)
•  What is the form of payment accepted for a group booking?
•  Cash or Credit card or Demand Draft.
•  Where can the ticketing of the group be done?
•  Either through a travel agent or across Kingfisher Ticketing counters.
•  Can seats be pre assignment for a group?
 •  Yes
•  Can the amount of the unutilized group ticket be used for a new group booking?
•  No
•  How much in advance can a group travel requests be confirmed?
•  Booking can be done 330 days prior to departure date.
•  Can King club member earn miles against group booking?
•  Ye

Travel Assistance
•  Does Kingfisher Airlines provide any special services to its guests?
•  Wheel Chair services and Unaccompanied Minor services are provided by the airline.
Assistance is provided at the time of embarkation and disembarkation.
•  Do I need to inform Kingfisher Airlines prior to travel, if I have any reduced mobility,
visual impairment, or need any special assistance at the airport?
•  Information for special services should be provided at the time of making a reservation.
This will help us ensure that the required assistance and provisions can be arranged in
advance. Some services might be charged for, as per laid down airline policy.
•  What is the Airline’s policy for travel of pregnant women?
•  For travel within India, an expectant mother is permitted to travel till the end of 36th
week without a medical certificate provided there are no prior medical complications.
From the 37th week till the end of 38th week a medical certificate from the treating
doctor (qualified obstetrician) is required. This certificate must be issued within seven
days before commencement of travel. The Guest has to be accompanied by a doctor with
a minimum MBBS qualification. After 38 weeks, expectant mothers are not permitted to
fly.

Press Releases

• Kingfisher Airlines’ King Club Program Awarded the ‘Best Program of the Year’ in the
Middle East and Asia/Oceania region by The Frequent Traveler Awards
9 November, 2010
• Kingfisher Airlines Launches 22 Additional Flights In The 2010 Winter Schedule
 29 October, 2010
• Kingfisher Airlines Launches Direct Flights From Bengaluru to Mysore
1 October, 2010
• Kingfisher Airlines announces appointment of a Chief Executive Officer
30 September, 2010
• ICICI Bank and Kingfisher Airlines launch the ICICI Bank Kingfisher Airlines
MasterCard Credit Card
15 September, 2010
• Flight Disruptions due to Bandh in Kolkata on September 7, 2010
6 September, 2010
• Kingfisher Airlines announces Code Share with British Airways
4 September, 2010
• Update - New Terminal at Mangalore Airport
3 August, 2010
• Kingfisher Airlines Launches Flights From New Delhi to Ludhiana
1 August, 2010
• Press Release - increase in the authorised Equity Share Capital
1 August, 2010
• Kingfisher AIrlines - Quarterly Financial Results - EBITDA profit of 127 CR
22 July, 2010
• Press Statement - New Check-in Timings
20 July, 2010
• Bharat Bandh Call - Combined Flights
7 June, 2010
• oneworld invites Kingfisher Airlines on board
7 June, 2010
• oneworld is World’s Best Airline Alliance - official
24 May, 2010
• Update – Flight Disruptions due to Bandh Call in Kolkata on April 27, 2010
27 April, 2010
• Kingfisher Airlines Launches Flights from New Delhi to Kathmandu; New Delhi to
Dubai and Mumbai to Dubai
24 April, 2010
• Kingfisher Airlines Launches new routes connecting Dubai with New Delhi and Dubai
with Mumbai
24 April, 2010
• Kingfisher Airlines Launches Flights from Kathmandu to New Delhi
24 April, 2010
• Kingfisher Airlines Launches Flights from Mumbai to Dubai; New Delhi to Kathmandu
 & New Delhi to Dubai
24 April, 2010
• Media Update Number 7. Issued on April 21, 2010 at 5 pm IST
21 April, 2010
• Statement - Issued on May 17, 2010 at 09:30 am IST
21 April, 2010
• Flight Disruptions Update No. 4 Issued on April 18, 2010 at 1am IST
18 April, 2010
• Flight Disruptions Update No. 5 Issued on Sunday April 18, 2010 at 19:30 hours IST
18 April, 2010
• Flight Disruptions Update No. 6 Issued on April 20, 2010 at 10 pm IST
18 April, 2010
• Kingfisher Airlines Flags Off Inaugural Flight from Mumbai and New Delhi to Bangkok
17 April, 2010
• Flight Disruptions Update No. 2 Issued on Friday April 16, 2010 at 8:26 am IST
16 April, 2010
• Flight Disruptions Update No. 3 Issued on April 16, 2010 at 11pm IST
16 April, 2010
• Disruption due to volcanic eruption in Iceland
15 April, 2010
• Kingfisher Airlines Launches Flights From New Delhi to Hong Kong
8 April, 2010
• Kingfisher Airlines Launches Flights on the New Delhi - London Route
28 March, 2010
• Kingfisher brings JAA Pilot Ground Training exams to India
18 March, 2010
• ‘5-STAR AIRLINE’ Crown for Kingfisher Airlines, Again
9 March, 2010
• India’s Kingfisher Airlines set to join oneworld alliance
23 February, 2010
• New Delhi – London Flights From March 28, 2010
17 February, 2010
• Kingfisher Airlines Strengthens Management Team
11 February, 2010
ICICI Bank and Kingfisher Airlines launch the "ICICI Bank Kingfisher Airlines
MasterCard Credit Card"
    

Mumbai, Wednesday 15th September 2010 - ICICI Bank, India’s largest private sector bank and
Kingfisher Airlines, India's only Five Star Airline rated by Skytrax, today announced the launch of the
“ICICI Bank Kingfisher Airlines MasterCard Credit Card”.

The card is powered by a uniquely rewarding miles programme coupled with exclusive travel and lifestyle
privileges for discerning customers. Some key benefits of the card include accelerated miles earning for
all card spends, bonus miles on joining and renewal, complimentary upgrade vouchers, complimentary
membership of King Club, Kingfisher Airlines’ frequent flyer programme and a wide range of special offers
on shopping, golfing, dining & more. The miles earned can be redeemed for free flight tickets and
upgrade vouchers with Kingfisher Airlines. To cater to the different needs of customers, the card is
available in 3 variants – World, Platinum and Titanium.

Speaking at the launch, Mr. Rajiv Sabharwal, Executive Director, ICICI Bank said:
“At ICICI Bank we continuously endeavor to evolve and enhance our credit card products to provide best-
in-class experiences & lifestyle benefits for our card members. I am delighted to announce the launch of
this powerful card in partnership with Kingfisher Airlines. We are confident that the card will be extremely
successful with its exclusive & enhanced value proposition."

Commenting on the launch, Mr. A Raghunathan, Chief Financial Officer, Kingfisher Airlines Ltd.,
said, “The ICICI Bank Kingfisher Airlines MasterCard Credit Card is set to be a game-changer with an
unmatched value proposition and a host of card-holder benefits which are market-firsts and will allow card
holders to not only earn at high rates but also redeem and avail benefits at comparatively lower
thresholds. Besides some very unique airline benefits, card holders will also be able to earn miles on
everyday spends in addition to earning miles on airline spends.”

Mr. T.V. Seshadri, Vice President & Country General Manager, South Asia, MasterCard Worldwide
said “We are pleased to be the exclusive network partner for this exciting card program. Our expertise in
providing innovative payment solutions in the travel space makes us the preferred payment option for
airline travelers,”

The ICICI Bank Kingfisher Airlines MasterCard World Credit Card offers the following features:

• Complimentary membership to Gold Tier of King Club, Kingfisher Airlines' frequent flyer
programme.

• 10,000 Bonus King Miles on joining.

• 3 complimentary Upgrade Vouchers on joining.

• Additional complimentary Upgrade Voucher for every 7,500 King Miles earned on the card.

• Up to 27 King Miles for every Rs. 200 spent on the card. King Miles can be redeemed for free
tickets on Kingfisher Airlines.
 • Exciting benefits such as access to Golf courses, Dining discounts, Airport lounges, discounted
calling cards from Uniconnect and many more.

About ICICI Bank:

ICICI Bank Limited (NYSE:IBN) is India's largest private sector bank and the second largest bank in the
country, with consolidated total assets of over $100 billion at June 30, 2010. ICICI Bank’s subsidiaries
include India’s leading private sector insurance companies and among its largest securities brokerage
firms, mutual funds and private equity firms. ICICI Bank’s presence currently spans across 18
international locations.

About Kingfisher Airlines:

Kingfisher Airlines is India’s only Five Star Airline rated by Skytrax and the only one to offer a premium
first class service on domestic routes. Besides being the first airline in India to offer in-flight entertainment,
Kingfisher offers LIVE TV with 16 channels of live and exciting content. The airline has won an impressive
line-up of prestigious international awards from Aviation Experts, Travel and Tourism Writers for
innovation and customer responsiveness. Kingfisher Airlines flies to 58 cities in India and 8 international
destinations and has over 330 departures a day. Kingfisher Airlines is a part of the UB Group that is one
of India’s largest conglomerates with diverse interests and a global presence.

King Club is Kingfisher Airlines' frequent flyer program. King Club members can earn King Miles on
Kingfisher Airlines and on more than 60 premium partners across verticals.. King Miles can be redeemed
for free flights, upgrade to Kingfisher First on Kingfisher Airlines and host of various products on Air
Boutique ONLINE.  For more information, please visit http://www.kingclub.me/

About MasterCard:
MasterCard Worldwide, a premier global payment solutions provider, is a valued network partner of ICICI
Bank. MasterCard is committed to accelerating business through fuelling economic connections that drive
real value for its customers, associates, merchants and consumers. The ICICI Bank Kingfisher Airlines
Card presents a wide array of privileges and benefits for airline travelers. MasterCard has built
customised assets around the travel platform, such as access to select airport lounges in India. Apart
from these, a host of lifestyle benefits are also on offer for the discerning customer.

Except for the historical information contained herein, statements in this release, which contain words or
phrases such as 'will', 'would', etc., and similar expressions or variations of such expressions may
constitute 'forward-looking statements'. These forward-looking statements involve a number of risks,
uncertainties and other factors that could cause actual results to differ materially from those suggested by
the forward-looking statements. These risks and uncertainties include, but are not limited to our ability to
obtain statutory and regulatory approvals and to successfully implement our strategy, future levels of non-
performing loans, our growth and expansion in business, the adequacy of our allowance for credit losses,
technological implementation and changes, the actual growth in demand for banking products and
services, investment income, cash flow projections, our exposure to market risks as well as other risks
detailed in the reports filed by us with the United States Securities and Exchange Commission. ICICI
Bank undertakes no obligation to update forward-looking statements to reflect events or circumstances
after the date thereof.

***
For further press queries about ICICI Bank, please contact:
Mr. Charudatta Deshpande
Head Corporate Communications
ICICI Bank
Contact No: 91-22-2653 7050
mailid:charudatta.deshpande@icicibank.com
For Further Information about Kingfisher Airlines Ltd., please contact:
Shefali Mehta
Senior Management Supervisor
Ipan Hilll and Knowlton
Mobile: 9819410990 / smehta@ipanhillandknowlton.com