Ricoh Aficio MPC3000 Trouble Error Codes
Ricoh Aficio MPC3000 Trouble Error Codes
Ricoh Aficio MPC3000 Trouble Error Codes
Ricoh Aficio MPC3000 Trouble Error Codes List page 1 (from 13)
The shutter open sensor does Defective shutter. Shutter motor overload.
not detect "ON" for 2000msec Defective IOB.
after the shutter motor turns
on.
Shutter overrun error 1: Open
The shutter open sensor loses Defective motor. Change of load to shutter
294
the "ON" signal after the motor.
shutter was closed.
Shutter overrun error 2: Open
The shutter open sensor Defective motor. Change of load to shutter
295
detects "ON" after SC 291 has motor.
occurred.
Shutter open/close sensor
error
Broken harness(es) of the shutter open/close
296 Both shutter open sensor and
sensors
close sensor detect "ON" at
the same time.
AC charge output error [K]
The measured voltage is not Disconnected or broken high voltage cable.
300 proper when BICU measures Defective or not installed PCU. Defective high
the charge output for each voltage power supply.
color.
AC charge output error [M]
The measured voltage is not Disconnected or broken high voltage cable.
301 proper when BICU measures Defective or not installed PCU. Defective high
the charge output for each voltage power supply.
color.
AC charge output error [C]
The measured voltage is not Disconnected or broken high voltage cable.
302 proper when BICU measures Defective or not installed PCU. Defective high
the charge output for each voltage power supply.
color.
An error signal is detected for 0.2 paper transfer unit. Defective high
seconds when charging the separation, voltage supply unit.
image transfer bet or paper transfer
roller.
Temperature and humidity sensor error
2.
The thermistor output of the Temperature and humidity sensor
temperature sensor was not within the harness disconnected, loose, defective.
498
prescribed range (0.5V to 4.2V). The Temperature and humidity sensor
thermistor output of the humidity defectivege.
sensor was not within the prescribed
range (0.01V to 2.4V).
Paper Tray 1 error
When the tray lift motor is turned on, (if
the upper limit is not detected within 10 Defective paper lift sensor. Defective
501 seconds), the machine asks the user to tray lift motor. Defective bottom plate lift
reset the tray. If this condition occurs mechanism. Defective IOB.
three consecutive times, the SC is
generated.
Paper Tray 2 error
When the tray lift motor is turned on, (if
the upper limit is not detected within 10 Defective paper lift sensor. Defective
502 seconds), the machine asks the user to tray lift motor. Defective bottom plate lift
reset the tray. If this condition occurs mechanism. Defective IOB.
three consecutive times, the SC is
generated.
For the paper feed unit: Defective tray
lift motor or connector disconnection
Tray 3 error (Paper Feed Unit or LCT) Defective lift sensor or connector
For the paper feed unit: When the tray disconnection For the LCT: Defective
lift motor is turned on, the upper limit is stack transport clutch or connector
503- not detected within 10 seconds For the disconnection Defective tray motor or
01 LCT: SC 503-01 occurs if the upper or connector disconnection Defective end
lower limit is not detected within 8 fence home position sensor or
seconds when the tray lift motor is connector disconnection Defective
turned on to lift or lower the tray. upper limit sensor or connector
disconnection Defective tray lift motor or
connector disconnection
Tray 3 error (Paper Feed Unit or LCT) For the paper feed unit: Defective tray
This SC is generated if the following lift motor or connector disconnection.
503- condition occurs 3 consecutive times. Defective lift sensor or connector
02 For the paper feed unit: When the tray disconnection For the LCT: Defective
lowers, the tray lift sensor does not go stack transport clutch or connector
off within 1.5 sec. For the LCT: When disconnection. Defective tray motor or
11
After moving away from the guide plate defective. Guide plate motor
position sensor, the exit guide is not detected overloaded due to obstruction.
at the home position within the prescribed Guide plate position sensor
time. The 1st detection failure issues a jam disconnected, defective.
error, and the 2nd failure issues this SC code.
Finisher Tray 1 shift motor error
Shift tray HP sensor of the upper
The shift roller HP sensor of the upper tray
tray disconnected, defective.
does not activate within the prescribed time
Shift tray motor of the upper tray
730 after the shift tray starts to move toward or
is disconnected, defective. Shift
away from the home position. The 1st
tray motor of the upper tray
detection failure issues a jam error, and the
overloaded due to obstruction.
2nd failure issues this SC code.
Finisher corner stapler motor error
The 1st detection failure issues a jam error,
and the 2nd failure issues this SC code. For
1000-sheet (booklet) finisher. The stapler
motor does not switch off within the
prescribed time after operating. The HP
sensor of the staple unit does not detect the
home position after the staple unit moves to
Staple jam. Motor overload.
740 its home position. The HP sensor of the staple
Defective stapler motor.
unit detects the home position after the staple
unit moves from its home position. For 500-
sheet finisher. The stapler HP sensor does
not detect "ON"/"OFF" signal even the stapler
moves from the "OFF"/"ON" position for 0.6
seconds. The stapler HP sensor does not
detect "ON" when a stapling job is
commanded or the stapler moves.
Finisher stapler movement motor error
For 1000-sheet (booklet) finisher. The stapler
HP sensor is not activated within the specified Motor overload. Loose
time after the stapler motor turned on. (first connection of the stapler home
detection: jam error, consecutive twice position sensor. Loose
detection SC code). For 500-sheet finisher. connection of the stapler
742
The stapler HP sensor does not detect "OFF" movement motor. Defective
signal even the stapler moves from the "ON" stapler home position sensor.
position for 0.35 seconds. The stapler HP Defective stapler movement
sensor does not detect "ON" signal even the motor.
stapler moves from the "OFF" position for 5.5
seconds.
1000-sheet booklet finisher: Stack feed motor Motor overload. Loose
746 error connection of the stack feed
The stack feed HP sensor does not detect motor. Defective stack feed
18
The machine does not detect that the front Disconnected connector.
jogger HP sensor is OFF for 40 ms after the Overload to front jogger motor.
front jogger fence moved. The machine does Defective front jogger fence HP
not detect that the front jogger fence HP sensor
sensor is ON for 830 ms after the front jogger
fence returned to its home position.
and activated.
File format converter error Defective file format
880
The file format converter does not respond. converter
Electric counter error Defective NVRAM.
900
Abnormal data in the counters. Defective controller.
910 ...
External Controller Error
914
External Controller Error 6
While EAC (External Application Converter), the Power outage at the EFI
conversion module, was operating normally, the controller. EFI controller
919
receipt of a power line interrupt signal from the was rebooted. Connection
FLUTE serial driver was detected, or BREAK to EFI controller loose
signal from the other station was detected.
Defective software.
Printer application error
Unexpected hardware
920 An error is detected in the printer application
resource (e.g., memory
program.
shortage).
A necessary font is not
Printer font error
921 found in the SD card. The
A necessary font is not found in the SD card.
SD card data is corrupted.
Netfile function error Defective HDD. Data
925 The management area or management file on the inconsistency (e.g., caused
HDD is corrupted. by power failure)
Defective software.
Software performance error
990 Defective controller.
The software makes an unexpected operation.
Software errored.
Software continuity error Software program error.
The software has attempted to perform an Internal parameter
991
unexpected operation. However, unlike SC 990, incorrect, insufficient
the object of the error is continuity of the software. working memory.
Undefined error An error undetectable by
992
Defective software program any other SC code occurred