SKILLS FRAMEWORK FOR WORKPLACE SAFETY AND HEALTH

TECHNICAL SKILLS & COMPETENCIES (TSC) REFERENCE DOCUMENT

TSC Category Operational Control Implementation

TSC Workplace Safety and Health Incident Management

TSC Description Apply a systematic and objective approach in workplace incident and accident investigations which include responding, reporting, gathering data and information, root cause analyses,
implementation and review of corrective and preventive measures, to prevent recurrence of incidents and accidents
TSC Proficiency Level 1 Level 2 Level 3 Level 4 Level 5 Level 6
Description WPH-WSH-1077-1.1 WPH-WSH-2077-1.1 WPH-WSH-3077-1.1 WPH-WSH-4077-1.1 WPH-WSH-5077-1.1
Report incidents and non- Apply workplace and Respond to workplace Develop and implement Establish and manage
compliance issues environmental incident safety and health (WSH) workplace and workplace safety and health
according to workplace reporting procedures to incidents and contribute environmental incident (WSH) incident investigation
safety and health (WSH) respond to workplace safety suggestions to prevent investigation workflows and and analysis processes
legal requirements and and health (WSH) incidents future recurrences procedures to ensure a
organisational standard and support investigations systematic and objective
operating procedures approach in incident
investigations
Knowledge  WSH legal requirements  Incident and accident  WSH legal requirements  Workplace safety and  Workplace safety and
related to incident reporting procedures related to incident health (WSH) legal health (WSH) legal
reporting  Internal incident investigations requirements related to requirements related to
 Stakeholders in WSH reporting requirements  Composition of WSH incident investigations incident investigations,
incidents under WSH and protocols incident investigation  WSH incident reporting analyses and reporting
legal and other  Types of workplace and teams requirements  Appropriate actions for
requirements environmental incidents  Types of incidents for  Incident investigation compliance with legal
 WSH responsibilities and accidents investigations workflows, processes, other requirements for
and duties of relevant  Principles of immediate  Isolation of immediate procedures and incident investigations
stakeholders hazard isolation hazards documentation  Types of incidents for
 Personnel from whom  Methods of immediate  Forms of immediate  Roles and investigation
advice is sought on medical assistance medical assistance responsibilities of WSH  Types of resources
WSH legal and other  Methods to cordon  Protocol and incident investigation required in developing
requirements incident sites for requirements of incident teams WSH incident
 Penalties for non- investigations notification  Methods of gathering investigation and
compliance with legal  Types of evidence to information and analysis processes
requirements gather during evidences  Relevant stakeholders
 Types of reportable investigations  Incident interview required for consultation
incidents  Interview techniques techniques in developing WSH
 Procedures for  Techniques for verifying  Information analysis and investigation and
notification of incident information with review methodologies analysis process
and non-compliance interviewees  Methods of applying  Composition and
 Process of incident  Causes of incidents cause and effect and competency of WSH
and/or accident including personal health root cause analysis investigation teams
investigations issues and (RCA) techniques  Measures in setting up
corresponding corrective  Methods of developing a site securities to ensure
and preventive actions integrity of evidence
detailed investigation
 Tools for root cause
report, which includes  Types of WSH incident
analysis
objectives, sequence of analysis tools

©SkillsFuture Singapore Page 1 of 2

Effective Date: June 2019, Version 1.1
 SKILLS FRAMEWORK FOR WORKPLACE SAFETY AND HEALTH
TECHNICAL SKILLS & COMPETENCIES (TSC) REFERENCE DOCUMENT

events trail, evidence  WSH incident corrective

trail, summary and and preventive actions
conclusion (CAPA)
 Data to be included in
WSH incident
investigation and
analysis reports
Abilities  Record date, time and  Respond to incidents in  Report incidents’  Develop incident  Develop incident
duration of WSH incident accordance with occurrences in investigation, analysis investigation, analysis
occurrences organisational accordance with WSH and reporting processes and reporting processes
 Record persons involved procedures legal requirements  Manage investigation  Manage investigation
in incidents  Report incidents to  Conduct incident and analysis processes and analysis processes
 Provide description of internal stakeholders investigations with WSH  Advise formation of  Analyse the root causes
WSH non-compliances  Cordon off and preserve incident incident investigation including personal health
leading to incident incident sites for investigation team teams issues and recommend
occurrences investigations  Identify causes of  Lead incident appropriate corrective
 Report non-compliance  Provide immediate incidents including investigations and and preventive actions
through prescribed medical assistance to personal health issues prioritise investigation (CAPA) to prevent WSH
channels and methods casualties of incidents  Contribute suggestions actions incident recurrence
 Support WSH incident for corrective and  Select and use  Evaluate effectiveness of
investigations preventive measures to appropriate investigation WSH incident
address possible root tools investigation and
causes  Advise on root causes of analysis processes
 Generate incident incidents including  Recommend
reports to relevant personal health issues improvements to WSH
authorities based on the information incident investigation
 Monitor and report provided and analysis processes,
progress of corrective  Prepare investigation based on identified gaps
and preventive actions reports detailing findings,
analyses, underlying root
causes and make
recommendations to
prevent recurrences
 Ensure corrective and
preventive actions are
implemented
 Communicate effectively
and notify respective
personnel

©SkillsFuture Singapore Page 2 of 2

Effective Date: June 2019, Version 1.1