Rpa PDF
Rpa PDF
Rpa PDF
By
Sabyasachi Mukhopadhyay
Google Developer Expert in Machine Learning
Kolkata Lead, Facebook Developer Circle
Intel Software Innovator
CoFounder & Chief Research Officer, Twelit MedTech Pvt Ltd
Visiting Faculty, Symbiosis Centre for Information Technology (SCIT), Pune
INTRODUCTION
What Impacts Productivity? 1
They continue to:
• Use forms to fill in information.
• Create spreadsheets to collect, analyze, report
data.
• Fetch data from one system and feed it to other.
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Automation to Rescue 4
Automation comes to the rescue of the
organizations.
According to a research, in the western economy,
automation could:
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Automation Requisites 5
At the same time, they want to:
• Reduce operating costs.
How to achieve these requisites?
Process Automation is the optimal solution.
What is Process Automation? 6
• Textiles industry pioneered this some two centuries back. Usage of machines for tasks
such as weaving, stitching, and spinning cotton, was the beginning.
Traditional Methods:
Enterprise Resource Planning: Integrated management of core business processes such as product planning, sales
and inventory management and so on.
Business Process Management: Software application to support process improvement life cycle, which facilitates
integration between enterprise applications.
While these traditional methods have its limitations, process automation can be achieved using two genres of
tools:
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Highlights 10
RPA is lightweight IT
• Commercially available software that supports processes.
RPA is lightweight IT
• Commercially available software that supports processes.
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Repetitive: Same set of actions performed repeatedly.
• Periodic reporting, data entry, and analysis
• Mass email generation, archiving and extracting
• Conversion of data formats and graphics
• ERP transactions
• Process lists and file storage
Approaches in RPA 14
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Assisted Automation:
• Runs on user’s desktop to support the manual activities of
a user.
• Enables reduction in the task handling times (Example: call
center).
Unassisted Automation:
• Processes performed by robots on its own (fully
automated).
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There are two more approaches evolving in addition to
Assisted and Unassisted automation.
Autonomous Automation:
• A robot controls, schedules, and manages the
workload of other robots.
Cognitive Automation:
• Nextgen RPA, where the robots have evolved to
think and act.
• Robots perform complex tasks by applying natural
language processing and has decision making
capability.
RPA Demystified
How RPA Works 17
• RPA is built on top of the existing systems/applications.
• Need for creating, replacing or developing expensive platforms is minimized.
• RPA accesses the underlying applications through presentation layer.
• RPA performs structured tasks as done by humans previously (through the UI using a login ID and
password).
• Programming logic of the underlying systems need not be modified.
Basic operations carried out by software robots:
• Opening emails and attachments
• Logging into web/enterprise applications
• Moving files and folders
• Scraping data from the web
• Connecting to system APIs
• Following 'if/then' decisions and rules (Conditional
Decision making)
RPA in Industries
RPA Applied In… 20
RPA can be applied in a wide range of
industries.
Financial Services 21
• Account closure and opening
• Account audit requests
• Claims processing
• Credit card applications
• Statement reconciliation
HR Management 22
• Timesheet administration
• On-off boarding procedures
• IT Management:
• Password Resetting
• System Maintenance.
• Benefits administration
• Compliance reporting
Supply Chain 23
• Order Management
• Items requirements planning
systems
• Shipping notifications
• Customer complaints processing
IT Support and Management 24
• Service desk operations.
• Monitoring of network devices.
• Remote management of IT
infrastructures
• Enables faster process throughput in
examining and solving queries.
RPA Tools
RPA Tools in Market 26
Some of the leading RPA tools in the market are:
• Automation Anywhere
• Blue Prism
• UiPath
• Pegasystems
• Nice
• WorkFusion
Benefits Of RPA 27
• Better accuracy and High-quality Services
• Increased Speed and Agility
• Improved Efficiency and Reduced Costs
• Easy Integration
• Reduced Delivery Risk
• Flexibility and Multitasking (Scalable)
• Reduced IT Workloads
THANK YOU
For your time & we’ll see you soon
Join me:
@sabyasachi_mukhopadhyay
https://www.linkedin.com/in/sabyasachi-mukhopadhyay-
303a1027/
@SM2017Official
@sabyasachi_unique