DWD316 2820525026

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DWD 316

Washer-Dryer




washer-dryer













Document Number
2820525026_EN/ 19-11-15.(12:29)
Please read this user manual first!
Dear Customer,
Thank you for choosing a Defy product. We hope that you get the best results from
your product which has been manufactured with high quality and state-of-the-art
technology. Therefore, please read this entire user manual and all other accompanying
documents carefully before using the product and keep it as a reference for future
use. If you handover the product to someone else, give the user manual as well.
Follow all warnings and information in the user manual.
Throughout this user manual the following symbols are used:

B
DANGER!
Warning for electric shock.
DANGER!
Product weight warning

CAUTION

A • Warning for hazardous situations with regard to life


and property.

A
PRECAUTION
• Precautions that need to be taken.

PLEASE REGISTER YOUR Machine AT


www.defy.co.za
DEFY APPLIANCES (PTY) LTD P.O.BOX 12004
JACOBS DURBAN
4026
SOUTH AFRICA
C
INFORMATION
• Important information or useful hints about usage.

• Read user manual.


• Packaging materials of the product are manufactured
from recyclable materials in accordance with
regulations.
• Do not dispose of the Packaging materials together
with the domestic or other wastes. Take them to the
packaging material collection points designated by the
local authorities.

• Allergy UK, is the brand of British Allergy Association.


Their main endorsement is the ‚Seal of Approval‘. When
you see a product with this logo on it, you have the
reassurance the product has been scientifically tested
to prove it is efficient at reducing/removing allergens
from the environment of allergy and asthma sufferers
or the products have significantly reduced allergen/
chemical content.

“The wool wash cycle of this machine has been approved by The
Woolmark Company for the washing of machine washable wool
products provided that the products are washed according to the
instructions on the garment label and those issued by the manufacturer
of this washing machine. M1527 “
“In UK, Eire, Hong Kong and India the Woolmark trade mark is a
Certification trade mark.”
TABLE OF CONTENTS

1 Important instructions for safety and environment 7


1.1 General safety......................................................................................................................................7
1.1.1 Electrical safety ..........................................................................................................................................7
1.1.2 Product safety.............................................................................................................................................8
1.1.3 Warnings for drying...................................................................................................................................10
1.2 Intended use.........................................................................................................................................13
1.3 Children's safety..................................................................................................................................13
1.4 Compliance with WEEE Directive and disposing of the waste product....................14
1.5 Package information.........................................................................................................................14
2 Your washer-dryer 15
2.1 Overview.................................................................................................................................................15
2.2 Package contents...............................................................................................................................16
2.3 Technical specifications..................................................................................................................17
3 Installation 18
3.1 Appropriate installation location.................................................................................................18
3.2 Removing packaging reinforcement.........................................................................................19
3.3 Removing the transit bolts............................................................................................................19
3.4 Connecting water supply...............................................................................................................20
3.5 Connecting to the drain..................................................................................................................21
3.6 Adjusting the feet..............................................................................................................................22
3.7 Electrical connection........................................................................................................................22
3.8 Transportation of the product.....................................................................................................23
4 Preparation 24
4.1 Sorting the laundry...........................................................................................................................25
4.2 Preparing laundry for washing....................................................................................................25
4.3 Tips for energy saving.....................................................................................................................26
4.4 Initial use...............................................................................................................................................26
4.5 Correct load capacity........................................................................................................................27
4.6 Loading the laundry.........................................................................................................................27
4.7 Using detergent and softener.....................................................................................................28
4.7.1 Detergent drawer......................................................................................................................................28
4.7.2 Detergent, softener and other cleaning agents........................................................................28
4.7.3 Choosing the detergent.........................................................................................................................29
4.7.4 Adjusting the amount of detergent.................................................................................................29
4.7.5 Using softeners..........................................................................................................................................29
4.7.6 Using liquid detergents..........................................................................................................................30
4.7.6.1 If the product contains a liquid detergent container.................................................30
4.7.6.2 If the product does not contain a liquid detergent container...............................30
4.7.7 Using gel and tablet detergent...........................................................................................................30
4.7.8 Using laundry starch................................................................................................................................31
4.7.9 Using bleaches...........................................................................................................................................31

4 / EN Washer-Dryer / User’s Manual


TABLE OF CONTENTS
4.7.10 Using limescale remover.....................................................................................................................31
4.8 Tips for efficient washing..............................................................................................................32
4.9 Tips for correct drying.....................................................................................................................33
5 Operating the product 34
5.1 Control panel.........................................................................................................................................34
5.2 Display symbols...................................................................................................................................35
5.3 Preparing the machine....................................................................................................................35
5.4 Selecting the washing programme ..........................................................................................36
5.5 Washing programmes .....................................................................................................................36
• Cottons............................................................................................................................................................ 36
• Synthetics...................................................................................................................................................... 37
• Woollens.......................................................................................................................................................... 37
• Cottons Eco...................................................................................................................................................38
• Delicates.........................................................................................................................................................38
• Hand Wash.....................................................................................................................................................38
• Daily Xpress...................................................................................................................................................38
• Xpress Super Short ................................................................................................................................... 39
• Shirts................................................................................................................................................................ 39
• Rinse.................................................................................................................................................................40
• Spin + Drain ..................................................................................................................................................40
5.6 Temperature selection....................................................................................................................41
5.7 Spin speed selection.........................................................................................................................42
5.7.1 If you want to spin your laundry after the Rinse Hold function:.........................................43
5.7.2 Auxiliary function selection for drying............................................................................................43
5.8 Drying programmes..........................................................................................................................44
• Synthetic Dry................................................................................................................................................44
• Cotton Dry......................................................................................................................................................44
5.9 Washing and drying programmes..............................................................................................45
• 5kg Wash & Dry............................................................................................................................................ 45
• Wash & Wear................................................................................................................................................. 45
• BabyProtect+Wash & Dry.......................................................................................................................46
5.10 Programme and consumption table ......................................................................................47
5.11 Auxiliary function selection........................................................................................................50
• Prewash...........................................................................................................................................................51
• Quick Wash.....................................................................................................................................................51
• Extra Rinse .....................................................................................................................................................51
• Drying............................................................................................................................................................... 52
5.12 Drying steps.......................................................................................................................................52
5.12.1 Iron Dry .....................................................................................................................................................52
5.12.2 Cupboard Dry .......................................................................................................................................52
5.12.3 Extra Dry .................................................................................................................................................52
5.12.4 Time based drying-minutes...............................................................................................................52
5.13 Time display.......................................................................................................................................53

Washer-Dryer / User’s Manual 5 / EN


TABLE OF CONTENTS
5.14 End Time..............................................................................................................................................53
5.15 Starting the programme...............................................................................................................54
5.16 Loading door lock.............................................................................................................................54
5.17 Changing the selections after programme has started................................................55
5.17.1 Adding laundry after the programme has started:..................................................................55
5.17.2 Switching the machine to pause mode:.......................................................................................55
5.17.3 Changing the programme selection after programme has started:...............................55
5.17.4 Changing the auxiliary function, spin speed and temperature........................................56
5.18 Child Lock.............................................................................................................................................56
5.18.1 To activate the child lock:....................................................................................................................56
5.18.2 To deactivate the child lock:..............................................................................................................57
5.19 Cancelling the programme..........................................................................................................57
5.20 End of programme..........................................................................................................................58
5.21 Your machine features a "Standby Mode"............................................................................58
6 Maintenance and cleaning 59
6.1 Cleaning the detergent drawer...................................................................................................59
6.2 Cleaning the loading door and the drum................................................................................59
6.3 Cleaning the body and control panel........................................................................................60
6.4 Cleaning the water intake filters................................................................................................60
6.5 Draining remaining water and cleaning the pump filter.................................................61
7 Troubleshooting 63
8 Owner’s responsibility 69
9 Service Centres 70
10 Warranty 71

6 / EN Washer-Dryer / User’s Manual


1 Important instructions for safety and environment
This section contains safety instructions that will help protect from risk of personal
injury or property damage. Failure to follow these instructions shall invalidate any
warranty.

1.1 General safety


CAUTION
• This product can be used by children at and above 8
years old and by persons whose physical, sensory or
mental capabilities were not fully developed or who
lack experience and knowledge provided that they

A are supervised or trained on the safe usage of the


product and the risks it brings out. Children should not
play with the device. Cleaning and maintenance works
should not be performed by children unless they are
supervised by someone. Children under the age of 3
should be kept away unless continuously supervised.
PRECAUTION
• Never place the product on a carpet-covered floor.

A Otherwise, lack of airflow beneath the machine will cause


electrical parts to overheat. This will cause problems with
your product.
INFORMATION
• Always have the installation procedures carried out
C by the competent persons. Manufacturer shall not be
held liable for damages that may arise from procedures
carried out by unauthorised persons.
1.1.1 Electrical safety
DANGER!
If the product has a failure, it should not be operated

B
unless it is repaired by the Authorised Service
Agent. There is the risk of electric shock!
Never wash the product by spreading or pouring
water onto it! There is the risk of electric shock!

Washer-Dryer / User’s Manual 7 / EN


Important instructions for safety and environment
CAUTION
• If the power cable is damaged, it must be replaced by

A the manufacturer, after sales service or a similarly


qualified person (preferably an electrician) or
someone designated by the importer in order to avoid
possible risks.
PRECAUTION
• Unplug the product when it is not in use.
• Never touch the plug with wet hands! Never unplug by

A
pulling on the cable, always unplug by holding the plug.
• Product should be unplugged during installation,
maintenance, cleaning and repair procedures.
• Do not make connections via extension cables or multi-
plugs.
INFORMATION
• This product is designed to resume operating in the event
C of powering on after a power interruption. If you wish to
cancel the programme, see "Cancelling the programme"
section.
1.1.2 Product safety
DANGER!

A Never open the loading door or remove the filter


while there is still water in the drum. Otherwise,
risk of flooding and injury from hot water will occur.
CAUTION

A • The water supply and draining hoses must be securely


fastened and remain undamaged. Otherwise, there is
the risk of water leakage.

8 / EN Washer-Dryer / User’s Manual


Important instructions for safety and environment
INFORMATION
• Do not force open the locked loading door. Door can be
opened a few minutes after the washing cycle ends. If
the machine has not cooled enough at the end of the
programme, loading door cannot be opened. Do not force
the loading door to open. It must be left to cool itself. The
loading door and the lock mechanism may get damaged.
• In the installation location of this product, there must not
C be a lockable, sliding or hinged door that will restrict the
full opening of the loading door.
• Follow the instructions on the textile tags and on the
detergent package.
• Use only detergents, softeners and supplements suitable
for washing machines.
• Do not install or leave this product in places where it
might be exposed to outdoor conditions.
• Controls must not be tampered with.

Washer-Dryer / User’s Manual 9 / EN


Important instructions for safety and environment
1.1.3 Warnings for drying
DANGER!
Laundry that is previously washed, cleaned, soiled
or stained with petrol / gasoline, dry cleaning
solvents or other flammable or explosive
substances must not be dried in the machine as
they give out flammable or explosive steam. It may
cause fire risk.
Laundry stained with Liquid cooking oil, acetone,
alcohol, petrol, kerosene, spot removers,
turpentine, waxes and wax removers must be
washed in hot water with plenty of detergent
before drying. It may cause fire risk.
Foam rubber (latex foam), shower caps, waterproof
textiles, clothes or pillows with rubber support or
rubber foam pads must not be dried with drying
function. It may cause fire risk.
If you use washing ball, detergent scale, laundry
clothing cages and balls in your machine, they can
melt during drying. Do not use these products if
drying option will be selected. It may cause fire
risk.
When you use industrial chemicals for cleaning, do
not use drying function. It may cause fire risk.
DANGER!
Do not touch loading door glass with bare hands
after drying. There is the risk of getting burnt.
In order to maintain laundry in a temperature that
will prevent them from getting damaged, a cooling

A step is performed as a final step. You may be


exposed to hot steam if you open the door before
cooling is complete. There is the risk of scalding.
If the drying programmes are interrupted (as a result
of programme cancellation or power failure),
laundry in the machine can be hot. Be careful.

10 / EN Washer-Dryer / User’s Manual


Important instructions for safety and environment
CAUTION
• Do not stop the machine before drying programme is
completed. If you have to stop the machine, remove
all laundry and lay them in a suitable place to let them
cool down.
• Your product is suitable to operate in ambient

A temperatures between 0°C and +35°C.


• Ambient temperatures between 15°C and +25°C are
ideal temperatures for your product.
• Do not let pets enter the product. Check inside the
product before using.
• Do not overload the machine for drying. Observe the
maximum load levels specified for drying.

Washer-Dryer / User’s Manual 11 / EN


Important instructions for safety and environment
PRECAUTION
• Do not dry leather laundry or laundry that contains
leather (such as leather jeans label). The colour from
Leather parts can run into other textiles.
• In failures that cannot be repaired using information
given in safety instructions, turn off the machine, unplug
the power cable and call the Authorised Service Agent.
• You can just wash laundry, just dry laundry or wash and
dry laundry in your washer-dryer. Machine must not be
used only to dry wet loads for a long time. When machine
is used only for drying, it must be operated empty without

A loading laundry in a short wash programme after every


15 operation.
• Check all clothes before loading them into the machine
and ensure that they do not have objects such as lighters,
coins, metal pieces, needles in the pockets or inside.
• Underwear with metal supports must not be dried in the
machine. Metal supports might come off during drying
and cause damage in the machine. Place in a bag or
pillowcase.
• Do not dry large laundry such as tulle curtain, curtain,
bedding, blanket, rug in the machine. Your laundry might
get damaged.
INFORMATION
• Do not dry unwashed laundry in the machine.
• Do not use fabric softeners or static preventers in the
machine unless recommended by the manufacturer.
• Products such as fabric softeners must be used in
C accordance with manufacturer's instructions.
• Do not dry sensitive clothes such as silk, wool, etc. in the
machine. Otherwise, wool clothes may get shrunken and
other sensitive clothes may get damaged.
• Check symbols on the garment tag before washing and
drying.

12 / EN Washer-Dryer / User’s Manual


Important instructions for safety and environment
1.2 Intended use
INFORMATION
• This product has been designed for domestic use. It is not
suitable for commercial use and it must not be used out
of its intended use.
• The product must only be used for washing, rinsing and
C drying of textile products that are marked accordingly.
• The manufacturer waives any responsibility arisen from
incorrect usage or transportation.
• The service life of your product is 10 years. During this
period, original spare parts will be available to operate
the product properly.
1.3 Children's safety
CAUTION
• Children below the age of 3 must be kept away from
the machine unless they are continuously supervised.
• Packaging materials are dangerous to children. Keep
packaging materials in a safe place away from reach
of the children.
• Electrical products are dangerous for the children.
Keep children away from the product when it is in use.

A Do not allow them to play with the product. Use child


lock to prevent children from intervening with the
product.
• Do not forget to close the loading door when leaving
the room where the product is located.
• Store all detergents and additives in a safe place away
from the reach of the children by closing the cover
of the detergent container or sealing the detergent
package.

Washer-Dryer / User’s Manual 13 / EN


Important instructions for safety and environment
1.4 Compliance with WEEE Directive and
disposing of the waste product
• This product does not contain harmful and forbidden materials described in the
"Regulation on the Control of the Waste Electrical and Electronic Equipment". It
complies with the WEEE Directive.

This product has been manufactured with high


quality parts and materials which can be reused
and are suitable for recycling. Therefore, do not
dispose the product with normal domestic waste
at the end of its service life. Take it to a collection
point for the recycling of electrical and electronic
equipment. Please consult your local authorities
to learn the nearest collection point. Help protect
the environment and natural resources by
recycling used products. For children's safety, cut
the power cable and break the locking mechanism
of the loading door so that it will be non-functional
before disposing of the product.
Compliance with RoHS Directive:
The product you have purchased complies with EU
RoHS Directive (2011/65/EU). It does not contain
harmful and prohibited materials specified in the
Directive.

1.5 Package information


Packaging materials of the product are manufactured from recyclable materials
in accordance with our National Environment Regulations. Do not dispose of the
packaging with normal domestic waste. Take them to the packaging material
collection points designated by the local authorities.

14 / EN Washer-Dryer / User’s Manual


2 Your washer-dryer
2.1 Overview
1

8 3

1- Power cable
2- Top panel
3- Control panel
4- Water discharge hose
5- Loading door
6- Filter cover
7- Adjustable feet
8- Detergent drawer

Washer-Dryer / User’s Manual 15 / EN


Your washer-dryer
2.2 Package contents

Power cable

Water discharge hose

Transit bolts

Mains water inlet hose

Liquid detergent container (*)

User manual

Plastic plug group

• Figures in this manual are schematic and may not match the product exactly.
NOTE

(*) This may be supplied with the machine depending on the model of your product.

16 / EN Washer-Dryer / User’s Manual


Your washer-dryer
2.3 Technical specifications
Complying Commission Delegated Regulation (EU) No.96/60/EC/1996
Supplier name or trademark DEFY
Model name DWD 316
Washer Dryer Energy efficiency class (1) A
Washing Energy efficiency class (1) A
(Washing & Drying) Energy Consumption - full load per cycle (kWh) 5,44
Washing Energy Consumption - full load per cycle (kWh) 0,76
Annual (Washing & Drying) Energy Consumption (kWh) (2)
1088
Annual Washing Energy Consumption (kWh) (2) 172
Water Consumption (Washing & Drying) full load per cycle- (l) 78
Water Consumption (Washing) full load per cycle (l) 47
Annual Water Consumption (Washing & Drying)- (l) (3)
15600
Annual Water Consumption (Washing) (l) (3) 9400
Spin-drying efficiency class (1) A
Maximum spin speed (rpm) 1400
Airborne acoustical noise emissions washing/spinning/drying (dB) 57/77/64
Built-in No
Rated capacity - Washing (kg) 8
Rated capacity - Drying (kg) 5
Height (cm) 84
Width (cm) 60
Depth (cm) 54
Net weight (±4 kg.) 69
Single Water inlet / Double Water inlet
•/-
• Available
Electrical input (V/Hz) 220 V / 50Hz
Total current (A) 10
Total power (W) 2000
VDE Main model code 9620
(1)
Scale from A (Highest Efficiency) to G (Lowest Efficiency)

(2)
Energy Consumption based on 200 standard washing cycles - full loads washing (and drying). Actual energy consumption will
depend on how the appliance is used.

(3)
Water consumption based on 200 standard washing cycles - full loads washing (and drying). Actual energy consumption will
depend on how the appliance is used.
Technical specifications may be changed without prior notice to improve the quality of the product.

Washer-Dryer / User’s Manual 17 / EN


3 Installation
To make the product ready for use, review the information in the user manual and
make sure that the electricity, tap water supply and water drainage systems are
appropriate before calling the Authorised Service Agent. If they are not, call a qualified
technician and plumber to have any necessary arrangements carried out.
DANGER!
Make sure that the installation and electrical

B connections of the product are performed by


competent persons. Manufacturer shall not be held
liable for damages that may arise from procedures
carried out by unauthorised persons.
DANGER!
Your product is too heavy for one person to carry.

CAUTION

A • Prior to installation, visually check if the product


has any defects on it. If so, do not have it installed.
Damaged products cause risks for your safety.
PRECAUTION
• Preparation of the location and electrical, tap water and
waste water installations at the place of installation is

A
under customer's responsibility.
• Make sure that the water inlet and discharge hoses as
well as the power cable are not folded, pinched or crushed
while pushing the product into its place after installation
or cleaning procedures.
3.1 Appropriate installation location
• Place the product on a solid and level floor. Do not place it onto a carpet with high
pile or other similar surfaces.
• Do not place the product close to the edge if the floor contains steps. Do not also
place the product on a platform.
• Do not place the product on the power cable.
• Do not install the product in environments where the temperature falls below 0
ºC.(See. Warnings for Drying)
• Place the product at least 1,5 cm away from the edges of other furniture.
In the area where this product is installed, there must not be a lockable, sliding or
hinged door that will restrict the full opening of loading door.

18 / EN Washer-Dryer / User’s Manual


Installation
Operate the product in a well ventilated and dust free environment.

3.2 Removing packaging reinforcement

Tilt the machine backwards to remove the packaging reinforcement. Remove the
packaging reinforcement attached to the ribbon.
DANGER!
Your product is heavy. Remove packaging
reinforcement as displayed in the figure.
Be careful not to get your hand caught under the
machine during this procedure.
3.3 Removing the transit bolts
PRECAUTION
• Do not remove the transit bolts before removing the

A packaging reinforcement.
• Remove the transit bolts before operating the washing
machine! Otherwise, the product will get damaged.
1 2 3


1 Use a tool to loosen all bolts until they rotate freely. (C)
2 Remove the transit bolts by turning them slightly.
3 Attach the plastic covers supplied in the user manual bag into the holes on the rear
panel. (P)

Washer-Dryer / User’s Manual 19 / EN


Installation
INFORMATION
• Keep the transit bolts in a safe place to reuse when the
C product needs to be moved again in the future.
• Never move the product without the transit bolts properly
fixed in place!

3.4 Connecting water supply


INFORMATION
• The water supply pressure required to run the product is

C between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have


10 – 80 liters of water flowing from the fully open tap in
one minute to have your product run smoothly. Attach a
pressure reducing valve if water pressure is higher.
CAUTION
• Models with a single water inlet should not be
connected to the hot water tap. In such a case the

A laundry will get damaged or the product will switch to


protection mode and will not operate.
• Do not use old or used water inlet hoses on the new
product. It may cause stains on your laundry.

1 2 3


1 Connect the special hose supplied with the product to the water inlet on the
product.

20 / EN Washer-Dryer / User’s Manual


Installation
CAUTION
• Ensure that the cold water connection is made

A correctly when installing the product. Otherwise, your


laundry will come out hot at the end of the washing
process and wear out.
2 Tighten the hose nuts securely by hand. Never use a tool when tightening the
nuts.
3 Open the taps completely after making the hose connection to check for water
leaks at the connection points. If any leak occurs, turn off the tap and remove the
nut. Retighten the nut carefully after checking the seal. In order to prevent the
water leaks, keep the taps closed when you do not use the product.

3.5 Connecting to the drain


• Attach the end of the drain hose directly to waste water drain, sink or bathtub.
CAUTION
• Your house will be flooded if the hose comes out of its
housing during water discharge. Moreover, there is

A risk of scalding due to high washing temperatures! To


prevent such situations and to ensure smooth water
intake and discharge of the machine, fix the end of
the discharge hose tightly so that it cannot displace.

90 cm 90 90 cm

40
40

• Connect the hose to a minimum height of 40 cm and a maximum height of 90 cm.


• If the hose is run along the floor (or at less than 40 cm above it) and raised later on,
water drain becomes difficult and laundry may come out extremely wet. Therefore,
observe the heights described in the figure.
• To prevent flowing of dirty water back into the machine and to allow for easy
discharge, do not immerse the hose end into the dirty water or do not drive it in the
drain more than 15 cm. If it is too long, cut it short.
• The end of the hose should not be bent, it should not be stepped on and the hose
must not be pinched between the drain and the machine.
• If the length of the hose is too short, add an original extension hose. Length of the
hose may not be longer than 3.2 m. To avoid water leak failures, the connection
Washer-Dryer / User’s Manual 21 / EN
Installation
between the extension hose and the drain hose of the product must be fitted well
with an appropriate clamp as not to come off and leak.

3.6 Adjusting the feet

CAUTION
• Adjust feet so that the product will be balanced in the
location it will be used.
• Balance the machine by adjusting the feet.

A • Check for any play by pressing the product from upper


diagonal edges.
• Otherwise, the product may move from its place and
cause crushing, noise and vibration problems.
• Do not use any tools to loosen the lock nuts. Otherwise,
the lock nuts may get damaged.

a) Loosen the lock nuts on the feet by hand.


b) Adjust the feet until the product stands level and balanced.
c) Tighten all lock nuts again by hand.

3.7 Electrical connection


Connect the product to a grounded outlet protected by a 16 A fuse. Our company
shall not be liable for any damages that will arise when the product is used without
grounding in accordance with the local regulations.
• Connection must comply with national regulations.
• Power cable plug must be within easy reach after installation.
• If the current value of the fuse or breaker in the house is less than 16 Amps, have a
qualified electrician install a 16 Amp fuse.
• The voltage specified in the "Technical specifications" section must be equal to
your mains voltage.

22 / EN Washer-Dryer / User’s Manual


Installation
DANGER!

B Damaged power cables must be replaced by the


Authorised Service Agent.
3.8 Transportation of the product
1 Unplug the product before transporting it.
2 Remove water drain and water supply connections.
3 Drain all water that has remained in the product. See 6.5
4 Install the transit bolts in reverse order of the disassembly procedure. See 3.3
DANGER!
Your product is too heavy for one person to carry.
Your product is heavy; two persons must carry it and
extra precaution taken on stairs. If your product
falls on you, it may cause injuries.
CAUTION

A • Packaging materials are dangerous to children. Keep


packaging materials in a safe place away from reach
of the children.
INFORMATION

C • Never move the product without the transit bolts properly


fixed in place!

Washer-Dryer / User’s Manual 23 / EN


4 Preparation

LAUNDRY WASH SYMBOLS

Machine

Not washable
Wash

Normal wash

Hand wash
Symbols

Sensitive-
Delicate

No Spin
No Iron

wash
WASH Water Maximum 950C 700C 600C 500C 400C 300C
Temperatures Symbol(s) 





  

Drying Suitable for


Symbols No Iron Sensitive / Do not dry Do not dry Do not dry-
dryer Delicate dry clean
with dryer

DRYING
At high temperature
At any temperature

At low temperature

Drying

Hang wet to dry


Without heating

Settings

Lay in shadow

Dry-cleanable
temperature

Hang to dry
At medium

Lay to dry

to dry
Iron -

Iron at high Iron at medium Iron at low


temperature temperature temperature

Iron without
Dry or Steam
Do not iron

IRON

Maximum temperature 200 0C 150 0C 110 0C steam

Bleach (sodium
Bleach is not Only bleaches without
All bleaches are allowed hypochlorite)
allowed chlorine are allowed
BLEACH can be used

24 / EN Washer-Dryer / User’s Manual


Preparation

4.1 Sorting the laundry


* Sort laundry according to type of fabric, colour, and degree of soiling and allowable
water temperature.
* Always observe the instructions given on the garment care labels.

4.2 Preparing laundry for washing


• Laundry items with metal attachments such as, underwired bras, belt buckles or
metal buttons will damage the machine. Remove the metal pieces or wash such
clothes by putting them in a cotton laundry bag or cotton pillow case. Also these
type of clothes can heat too much during drying and damage your other clothes.
Do not dry such laundry in the machine.
• Put small size clothes such as infant's socks and nylon stockings in cotton a laundry
bag or cotton pillow case.
• Place curtains in without compressing them. Remove curtain attachment items.
Do not dry tulle curtains in your machine.
• Fasten zips, sew loose buttons and mend rips and tears.
• Wash “machine washable” or “hand washable” labelled products only with an
appropriate programme. Dry these type of clothes by hanging or laying down. Do
not dry them in the machine.
• Do not wash colours and whites together. New, dark coloured cottons release a lot
of dye. Wash them separately.
• Only use the dyes / colour changers and descaling agents which are appropriate to
machine wash. Always follow the instructions on the package.
INFORMATION
• Laundry that is subjected to heavy deposits of materials
such as flour, lime dust, milk powder, etc. Must be shaken
off before placing into the machine. Such dusts and
powders on the laundry may build up on the inner parts
of the product in time and can cause damage.
• Keep laundry items made of Angora wool in the freezer
C for a few hours before washing. This will reduce pilling.
• Wash trousers and delicate laundry turned inside out.
• Tough stains must be treated properly before washing. If
unsure, check with a dry cleaner.
• Take out all substances in the pockets such as coins, pens
and paper clips, and turn pockets inside out and brush.
Such objects may damage the product or cause noise
problem.
Washer-Dryer / User’s Manual 25 / EN
Preparation
4.3 Tips for energy saving
Energy efficiency will be improved by using lower temperature programmes and
appropriate detergents.
• Operate the product in the highest capacity allowed by the programme you have
selected, but do not overload; see, "Programme and consumption table". See,
“Programme and consumption table"
• Always follow the instructions on the detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small quantities of lightly soiled laundry.
• Do not use prewash and high temperatures for laundry that is not heavily soiled or
stained.
• If you plan to dry your laundry in a dryer, select the highest spin speed recommended
during washing process.
• Do not use more detergent than the recommended on the detergent packaging.

4.4 Initial use


Before starting to use the product make sure that all preparations are made in
accordance with the “Important safety and environment instructions” and the
instructions in the “Installation” section.
To prepare the product for washing laundry, perform first operation in Drum Cleaning
programme. If this programme is not available in your machine, apply the method
which is described in the section 6.2.

INFORMATION
• Use an anti-limescale product suitable for the washing

C machines.
• Some water may remain in the product due to the quality
control processes in the production. It is not harmful for
the product.

26 / EN Washer-Dryer / User’s Manual


Preparation
4.5 Correct load capacity
The maximum load capacity depends on the type of laundry, the degree of soiling
and the desired washing programme.
The product automatically adjusts the water amount according to the weight of the
laundry put inside it.
CAUTION
• Follow the information in the “Programme and

A consumption table”. When overloaded, machine's


washing performance will drop. Moreover, noise and
vibration problems may occur. For a successful drying
performance, do not dry more laundry than stated.

Laundry type Weight (g) Laundry type Weight (g)


Bathrobe 1200 Hand towel 100
Women‘s night
Fabric napkin 100 200
gown
Bed sheet 700 Underclothing 100
Bed sheet 500 Men’s overalls 600
Pillowcase 200 Men’s shirt 200
Tablecloth 250 Men’s pyjamas 500
Towel 200 Blouses 100

4.6 Loading the laundry


1. Open the loading door.
2. Put the laundry items into the product in a loose manner.
3. Push the loading door to close until you hear a locking sound. Ensure that no items
are caught in the door.
INFORMATION
• The loading door is locked while a programme is running.

C The loading door is unlocked a while after the programme


comes to an end. If the inside part of the machine is too
hot at the end of the programme, loading door will not
open until the temperature decreases.
CAUTION

A • If the laundry is misplaced, noise and vibration


problems may occur in the machine.

Washer-Dryer / User’s Manual 27 / EN


Preparation
4.7 Using detergent and softener
INFORMATION
• When using detergent, softener, starch, fabric dye,
C bleach and descaling agents; read the manufacturer's
instructions written on the package and follow the
dosages specified. Use a measuring cup if available.

4.7.1 Detergent drawer


The detergent drawer is composed of three compartments:

2 3 1

– (1) for prewash


– (2) for main wash
– (3) for softener
– ( ) in addition, there is a siphon piece in the softener compartment.
4.7.2 Detergent, softener and other cleaning agents
• Add detergent and softener before starting the washing programme.
• Never leave the detergent drawer open while the washing programme is running!
• When using a programme without prewash, do not put any detergent into the prewash
compartment (compartment nr. "1").
• In a programme with prewash, do not put liquid detergent into the prewash
compartment (compartment nr. "1").
• Do not select a programme with prewash if you are using a detergent bag or dispensing
ball. Place the detergent bag or the dispensing ball directly among the laundry in the
machine. Remove these if drying
• If you are using liquid detergent, do not forget to place the liquid detergent container
into the main wash compartment (compartment nr. “2”).

28 / EN Washer-Dryer / User’s Manual


Preparation
• When machine is in Drying step, do not add any washing chemicals (Liquid
detergent, Softener, etc.).
4.7.3 Choosing the detergent
Detergent type to be used depends on the fabric type and colour.
• Use different detergents for coloured and white laundry.
• Wash your delicate clothes only with special detergents (liquid detergent, wool
shampoo, etc.) intended solely for delicate clothes.
• When washing dark coloured clothes and quilts, it is recommended to use liquid
detergent.
• Wash woollens with special detergent made specifically for woollens.
CAUTION

A
• Use only detergents manufactured specifically for
washing machines.
• Do not use powder soap.
4.7.4 Adjusting the amount of detergent
The amount of washing detergent to be used depends on the amount of laundry, the
degree of soiling and water hardness.
• Do not use amounts exceeding the dosage quantities recommended on the
detergent package to avoid problems of excessive foam, poor rinsing, financial
savings and finally, environmental protection.
• Use lesser detergent for small amounts or lightly soiled clothes.
4.7.5 Using softeners
Pour the softener into the softener compartment of the detergent drawer.
• Do not exceed the (>max<) level sign on the softener compartment.
• If the softener has lost its fluidity or the concentrated type, dilute it with water
before putting it in the detergent drawer.

Washer-Dryer / User’s Manual 29 / EN


Preparation
4.7.6 Using liquid detergents
4.7.6.1 If the product contains a liquid detergent container

• Put the liquid detergent container into the compartment no “2”.


• If the liquid detergent lost its fluidity, dilute it with water before putting it into the
detergent container.
4.7.6.2 If the product does not contain a liquid detergent container
• Do not use liquid detergent for the prewash step in a programme with prewash.
• Liquid detergent stains your clothes when used with Delayed Start function. If you
are going to use the Delayed Start function, do not use liquid detergent.
4.7.7 Using gel and tablet detergent
• If the gel detergent thickness is fluidal and your machine does not contain a
special liquid detergent cup, put the gel detergent into the main wash detergent
compartment during first water intake. If your machine contains a liquid detergent
container, fill the detergent into this container before starting the programme.
• If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet,
put it directly into the drum before washing.
• Put tablet detergents into the main wash compartment (compartment nr. "2") or
directly into the drum before washing.
INFORMATION
• Tablet detergents may leave residues in the detergent
compartment. If you notice such residues, place the
tablet detergent between the laundry, close to the lower
C part of the drum in future washings.
• Use the tablet or gel detergent without selecting the
prewash function.
• Bear in mind that any plastic detergent cup, bowl etc in
the drum should be removed before drying..

30 / EN Washer-Dryer / User’s Manual


Preparation
4.7.8 Using laundry starch
• Add liquid starch, powder starch or the dyestuff into the softener compartment.
• Do not use softener and starch together in a washing cycle.
• Wipe the inside of the machine with a damp and clean cloth after using starch.
4.7.9 Using bleaches
• Select a programme with prewash and add the bleach at the beginning of the prewash.
Do not put detergent in the prewash compartment. As an alternative application,
select a programme with extra rinse, add the bleach into an empty detergent drawer
compartment and also add 1 glass of water from the same compartment when you see
the rinsing step on the display for the first time.
• Do not use bleach and detergent by mixing them.
• Use just a little amount (approx. 50 ml) of bleaching agent and rinse the clothes very
well as it causes skin irritation. Do not pour the bleach onto the laundry and do not use
it with the coloured items.
• When using oxygen-based whitener, select a programme which washes the laundry at
a low temperature.
• Oxygen-based whitener can be used with the detergent; however, if it is a different
consistency, first put detergent in the compartment number “2” in the detergent
dispenser and wait for the machine to flush the detergent when taking in water. While
the product continues taking in water, add whitener in the same compartment.
4.7.10 Using limescale remover
• When required, use limescale removers manufactured specifically for washing
machines only.

Washer-Dryer / User’s Manual 31 / EN


Preparation
4.8 Tips for efficient washing
Clothes
Light Colours Black/Dark Delicates/
and Whites Colours Colours Woollens/
Silks
(Recommended (Recommended
(Recommended (Recommended
temperature temperature
temperature range temperature range
range based on range based on
based on soiling based on soiling
soiling level: cold soiling level: cold
level: 40-90 oC) level: cold -40 oC)
-40 oC) -30 oC)
Powder and
It may be necessary liquid detergents
to pre-treat the recommended
stains or perform for colours can be
prewash. Powder used at dosages
and liquid detergents recommended Liquid Prefer liquid
Heavily
Soiled recommended for heavily soiled detergents detergents
for whites can be clothes. It is suitable for produced for
used at dosages recommended colours and dark delicate clothes.
(difficult recommended to use powder colours can be Woollen and silk
stains such for heavily soiled detergents to clean used at dosages clothes must
as grass, clothes. It is clay and soil stains recommended be washed with
coffee, fruits recommended to use and the stains for heavily soiled special woollen
and blood.) powder detergents that are sensitive clothes. detergents.
to clean clay and soil to bleaches.
stains and the stains Detergents which
that are sensitive to do not contain
bleaches. bleach should be
used.
Soiling Level

Powder and
liquid detergents Liquid Prefer liquid
N o r m a l l y Powder and
Soiled recommended detergents detergents
liquid detergents
for colours can be suitable for produced for
recommended
used at dosages colours and dark delicate clothes.
(For example, for whites can be recommended for colours can be Woollen and silk
stains caused used at dosages normally soiled used at dosages clothes must
by body on recommended for
clothes. Detergents recommended be washed with
collars and normally soiled
which do not for normally special woollen
cuffs) clothes.
contain bleach soiled clothes. detergents.
should be used.
Powder and
liquid detergents Liquid Prefer liquid
Powder and recommended detergents detergents
L i g h t l y liquid detergents for colours can be suitable for produced for
Soiled recommended used at dosages colours and dark delicate clothes.
for whites can be recommended colours can be Woollen and silk
(No visible used at dosages for lightly soiled used at dosages clothes must
stains exist.) recommended for clothes. Detergents recommended be washed with
lightly soiled clothes. which do not for lightly soiled special woollen
contain bleach clothes. detergents.
should be used.

32 / EN Washer-Dryer / User’s Manual


Preparation
4.9 Tips for correct drying
Programmes
Cottons Synthetics
Drying Drying
Babyprotect + Wash&Dry Wash&Wear

It washes Clothes which


It washes and dries are worn for a
Bed sheet, and dries consecutively! short period
bedding, baby consecutively! Bed sheet, of time an
clothes, t-shirt, Bed sheet,
Durable bedding, baby unstained,
sweatshirt, bedding, baby
Clothes clothes, t-shirt, such as shirts,
durable knitted Not clothes, t-shirt,
with sweatshirt, t-shirts,
clothes, recommended! sweatshirt,
Cotton- durable knitted sweatshirts,
denim, canvas durable knitted
Content clothes, etc. A very
trousers, clothes, denim, denim, canvas small amount
shirts, cotton canvas trousers, trousers, shirts, of laundry
socks, etc. shirts, cotton cotton socks, should be
socks, etc. etc. loaded.
Types of Clothes

It is It is
recommended It is recommended
for the recommended for the
polyester, nylon, for the polyester, Very slightly
polyacetate, polyester, nylon, nylon, soiled and
acrylic-content polyacetate, polyacetate, unstained
clothes. acrylic-content
Synthetics acrylic-content shirts, t-shirts
Drying is not clothes at low
Clothes Not clothes at low and synthetic
(Polyester, recommended! recommended temperatures temperatures content items.
for the viscose- with the
nylon, etc.) with the A very small
content washing and washing and amount of
clothes. Drying drying warnings drying warnings laundry should
explanations in given in the given in the be loaded.
the maintenance maintenance maintenance
label should label taken into label taken into
be taken into consideration. consideration.
account.

Delicate
(Silk,
Woollens,
Cashmere, Not Not Not Not Not
Angora recommended! recommended! recommended! recommended! recommended!
wool, etc.
content)
Clothes

Not Not Not Not


Not
recommended! recommended! recommended! recommended!
recommended!
Bulky It is not It is not It is not It is not
It is not
laundry appropriate appropriate appropriate appropriate
appropriate
such as to dry bulky to dry bulky to dry bulky to dry bulky
to dry bulky
quilts, laundry inside laundry inside laundry inside laundry inside
laundry inside
coats, the washing the washing the washing the washing
the washing
curtains, machine. machine. machine. machine.
machine. Dry
etc. Dry them by Dry them by Dry them by Dry them by
them by hanging
hanging or hanging or hanging or hanging or
or laying down.
laying down. laying down. laying down. laying down.

Washer-Dryer / User’s Manual 33 / EN


5 Operating the product
5.1 Control panel
1 2 3 4 5 6

12 11 10 9 8 7
13

1. Programme selection knob


2 - Temperature selection lights
3 - Spin speed selection lights
4 - Display
5 - Drying Programme Lights
6 - On / Off button
7 - Start / Pause button
8 - End Time Adjustment button
9 - Drying Level Adjustment button
10 - Auxiliary Function buttons
11 - Spin Speed Adjustment button
12 - Temperature Adjustment button
13 - Programme Selection lights

34 / EN Washer-Dryer / User’s Manual


Operating the product
5.2 Display symbols
a b c d e

i f

a- Washing indicator
b - Rinsing indicator
c - Spinning indicator
d- Drying indicator
e- End indicator
f- No Water indicator
g - Duration Information display
h- Loading Door Lock indicator
i- Child Lock indicator

5.3 Preparing the machine


1. Check if the hoses are connected tightly.
2. Plug in your machine.
3. Turn the tap on completely.
4.Place the laundry in the machine.
5. Add detergent and fabric softener.

Washer-Dryer / User’s Manual 35 / EN


Operating the product
5.4 Selecting the washing programme
1. Determine the programme suitable for the type, quantity and soiling level of the
laundry in accordance with the "Programme and consumption table".
2. Select the desired programme with the Programme Selection knob.
INFORMATION
• Programmes are limited with the highest spin speed
appropriate for that particular type of fabric.
• When selecting a programme, always consider the type
C of fabric, colour, soiling level and permissible water
temperature.
• Always select the lowest appropriate temperature.
Higher temperature means higher electricity
consumption.
5.5 Washing programmes
Depending on the type of fabric, use the following main programmes.
INFORMATION
• You can set you machine to switch to drying step at the
end of washing cycle by pressing the Drying button after
you have selected the washing programme for your
laundry. Each time you press the button, info line shows
at which step the drying process will take place and the
relevant symbol will turn on. If you want, by continuing
to press the button, you can perform drying for the
C maximum period of time allowed by the machine for
drying.
• Symbols in the display are schematic and may not match
the product exactly.
• When you will perform washing and drying by using the
Drying function of your machine, load maximum 5 kg of
laundry into the machine. If you load excessively, your
laundry will not dry and machine will operate for a long
time and consume more energy.
• Cottons
Use for your cotton laundry (such as bed sheets, duvet and pillowcase sets, towels,
bathrobes, underwear, etc.). Your laundry will be washed with vigorous washing
action for a longer washing cycle.

36 / EN Washer-Dryer / User’s Manual


Operating the product
INFORMATION
• You can dry your laundry after the washing cycle
without any interruption (automatic or timed drying can
be performed after washing). For this, you must also
select the Drying function before starting the washing

C programme.
• According to the drying selections which you will add
to the washing programmes, you can see when the
programme will end on the display of the machine.
• If you don't want drying to take place after the programme
you have selected, press and hold the Drying auxiliary
function button until the Drying light is turned off.
• Synthetics
Use to wash your synthetic clothes (shirts, blouses, synthetic/cotton blends, etc.).
Your laundry will be washed with a gentle action for a shorter washing cycle when
compared to the Cottons programme.
For curtains and tulle, use the Synthetic 40˚C programme with prewash and anti-
creasing functions selected. As their meshed texture causes excessive foaming,
wash the veils/tulle by putting little amount of detergent into the main wash
compartment. Do not put detergent in the prewash compartment.
INFORMATION
• You can dry your laundry after the washing cycle
without any interruption (automatic or timed drying can
be performed after washing). For this, you must also
select the Drying function before starting the washing

C programme.
• According to the drying selections which you will add
to the washing programmes, you can see when the
programme will end on the display of the machine.
• If you don't want drying to take place after the programme
you have selected, press and hold the Drying auxiliary
function button until the Drying light is turned off.
• Woollens
Use to wash your woollen laundry. Select the appropriate temperature complying
with the tag of your clothes. Use appropriate detergents for woollens.

Washer-Dryer / User’s Manual 37 / EN


Operating the product
INFORMATION

C • Drying function cannot be selected for the woollen wash


programme.
• Cottons Eco
Use to wash your normally soiled, durable cotton and linen laundry. Although it
washes longer than all other programmes, it provides significant energy and water
savings. Actual water temperature may be different from the stated washing
temperature. When you load the machine with less laundry (e.g. ½ capacity or less),
programme duration may automatically get shorter. In this case, energy and water
consumption will decrease more, providing a more economic wash. This programme
is available in the models with the remaining time indicator.
INFORMATION
• You can dry your laundry after the washing cycle
without any interruption (automatic or timed drying can
be performed after washing). For this, you must also
select the Drying function before starting the washing

C programme.
• According to the drying selections which you will add
to the washing programmes, you can see when the
programme will end on the display of the machine.
• If you don't want drying to take place after the programme
you have selected, press and hold the Drying auxiliary
function button until the Drying light is turned off.
• Delicates
Use to wash your delicate laundry. Your laundry will be washed with more gentle
washing action compared to the Synthetics programme.
• Hand Wash
Use to wash woollen/delicate laundry that bear “not machine-washable” care labels
and for which hand wash is recommended. Your laundry will be washed with a very
gentle washing action in order not to damage the clothes.
• Daily Xpress
Use to wash your lightly soiled and unstained cotton laundry in a short time.

38 / EN Washer-Dryer / User’s Manual


Operating the product
INFORMATION
• You can dry your laundry after the washing cycle
without any interruption (automatic or timed drying can
be performed after washing). For this, you must also
select the Drying function before starting the washing

C programme.
• According to the drying selections which you will add
to the washing programmes, you can see when the
programme will end on the display of the machine.
• If you don't want drying to take place after the programme
you have selected, press and hold the Drying auxiliary
function button until the Drying light is turned off.
• Xpress Super Short
Use it to wash a small amount of lightly soiled cotton laundry in a short time. This
programme washes your laundry in 14 minutes.
INFORMATION
• You can dry your laundry after the washing cycle
without any interruption (automatic or timed drying can
be performed after washing). For this, you must also
select the Drying function before starting the washing

C programme.
• According to the drying selections which you will add
to the washing programmes, you can see when the
programme will end on the display of the machine.
• If you don't want drying to take place after the programme
you have selected, press and hold the Drying auxiliary
function button until the Drying light is turned off.
• Shirts
Use to wash the shirts made of cotton, synthetic and synthetic blended fabrics
together.

Washer-Dryer / User’s Manual 39 / EN


Operating the product
INFORMATION
• You can dry your laundry after the washing cycle
without any interruption (automatic or timed drying can
be performed after washing). For this, you must also
select the Drying function before starting the washing

C programme.
• According to the drying selections which you will add
to the washing programmes, you can see when the
programme will end on the display of the machine.
• If you don't want drying to take place after the programme
you have selected, press and hold the Drying auxiliary
function button until the Drying light is turned off.

• Rinse
Use when you want to rinse or starch separately.
• Spin + Drain
Use to drain the water in the machine.

40 / EN Washer-Dryer / User’s Manual


Operating the product
5.6 Temperature selection

Whenever a new programme is selected, the recommended temperature for the


programme appears on the temperature indicator. It is possible that the recommended
temperature value is not the maximum temperature that can be selected for the
current programme.
Press the Temperature Adjustment button to change the temperature.
INFORMATION
• Temperature Adjustment button works only backwards.
For example, when you want to select 60 0C when the
display shows 40 0C you need to press the button for
several times until you reach 60 0C by going backwards
C from 40 0C.
• If you scroll to Cold Wash option and press Temperature
Adjustment button again, the recommended maximum
temperature for the selected programme is displayed.
Press the Temperature Adjustment button again to
decrease the temperature.
Finally, Cold light indicating the cold wash option appears on the display.
You can also change the temperature after the washing has started. You can select
the desired temperature after washing starts but you must do this before heating
step starts.

Washer-Dryer / User’s Manual 41 / EN


Operating the product
5.7 Spin speed selection

Whenever a new programme is selected, the spin speed recommended for the
selected programme is displayed on the Spin Speed indicator.
INFORMATION

C • It is possible that the recommended spin speed value is


not the maximum spin speed that can be selected for the
current programme.
Press the Spin Speed Adjustment button to change the spin speed. Spin speed
decreases gradually.
Then, depending on the model of the product, "Rinse Hold" and "No Spin" options
appear on the display.
INFORMATION
• Spin Speed Adjustment button works only backwards.
For example, when you want to select 1000 rpm when

C the display shows 800 rpm, you need to press the button
for several times until you reach 1000 rpm by going
backwards from 800 rpm.
• Rinse Hold option is indicated with “ ” symbol and No
Spin option is indicated with “ ” symbol.

42 / EN Washer-Dryer / User’s Manual


Operating the product
5.7.1 If you want to spin your laundry after the Rinse Hold function:

- Adjust the Spin Speed.


- Press Start / Pause / Cancel button. The programme resumes. Machine drains
the water and spins the laundry.
If you want to drain the water at the end of the programme without spinning, use
No Spin function.
INFORMATION

C • In programmes that do not allow spin speed adjustment,


when Spin Speed adjustment button is pressed, spin
speed light does not change and the buzzer is heard.
You can also change the Spin Speed after the washing starts. You can select spin
speed by pressing spin speed adjustment button after washing has started but
before the spinning step.
5.7.2 Auxiliary function selection for drying

When a new programme is selected, press Auxiliary Function Selection button to


adjust the drying option that is suitable for the selected washing programme.

INFORMATION
• In programmes that do not allow drying adjustment,
when Drying auxiliary function button is pressed drying
C light does not change and the buzzer is heard.
• Only for drying programmes, press Auxiliary Function
Selection button to adjust the suitable drying option.

Washer-Dryer / User’s Manual 43 / EN


Operating the product
5.8 Drying programmes
CAUTION
• Machine cleans the lint coming off the laundry
automatically during the drying cycle. Machine
uses water during drying. For this reason, water tap

A of the machine should be open also in the drying


programmes.
• When a new programme is selected, press Auxiliary
Function Selection button to adjust the drying option
that is suitable for the selected washing programme.
INFORMATION
• Drying programmes contain spinning step. Your machine
performs this process in order to shorten the drying time.
When drying is selected, spin speed setting is in Maximum
spin speed range.

C • In programmes that do not allow drying adjustment,


when Drying auxiliary function button is pressed drying
light does not change and the buzzer is heard.
• Only for drying programmes, press Auxiliary Function
Selection button to adjust the suitable drying option.
• While there is a water cut, both washing and drying could
not be performed.
• Synthetic Dry
Use to dry damp synthetic laundry equivalent to 3 kg dry weight. This programme
performs drying only.
INFORMATION

C • For the dry weights of the laundry, see Section 4, Step


4.5
• Cotton Dry
Use to dry damp cotton laundry equivalent to 5 kg dry weight. This programme
performs drying only.
INFORMATION
• In order to dry the laundry which contains only towels
C and bathrobes, load 4 kg laundry maximum.
• For the dry weights of the laundry, see Section 4, Step
4.5
44 / EN Washer-Dryer / User’s Manual
Operating the product
5.9 Washing and drying programmes
CAUTION
• Machine cleans the lint coming off the laundry

A automatically during the drying cycle. Machine


uses water during drying. For this reason, water tap
of the machine should be open also in the drying
programmes.
• 5kg Wash & Dry
Use to wash cotton laundry up to 5 kg and dry it right after the washing cycle without
making any other selection.
INFORMATION

C • When this programme is selected, external Drying


auxiliary function cannot be selected.

In 5 kg Wash & 5 kg Dry programme, it is recommended to load laundry until the level
indicated in the above figure for ideal drying conditions (you will see the level arrow
when you open the loading door).
• Wash & Wear
Use to wash and dry 0.5 kg laundry (2 shirts) in 40 minutes or 1 kg laundry (5 shirts)
in 60 minutes.

Washer-Dryer / User’s Manual 45 / EN


Operating the product
INFORMATION
• Wash&Wear programme is intended to quickly wash and
dry the daily clothes which were worn for a short period

C of time and are not soiled. This programme is suitable


for the laundry which contains thin-texture and can dry
quickly. (shirts, t-shirts)
• Other drying options or programmes should be used for
the thick texture laundry which take longer to dry.
• BabyProtect+Wash & Dry
Use to wash and then immediately dry your laundry up to 2 kg which requires an
anti-allergic and hygienic washing (baby clothes, bed sheets, bedding, underpants,
etc. cotton items).
INFORMATION

C • Babyprotect+ programme is tested and approved by


“The British Allergy Foundation” (Allergy UK) in United
Kingdom.

46 / EN Washer-Dryer / User’s Manual


Operating the product
5.10 Programme and consumption table
(for washing)
Auxiliary
EN
2 functions

Energy Consumption (kWh)


Water Consumption (l)
Selectable temperature
Programme (°C)

Max. Load (kg)

Max. Speed***
range °C

Quick Wash
Extra Rinse
Prewash

Drying
90 8 78 2,40 1400 • • • • 90-Cold
Cottons 60 8 78 1,50 1400 • • • • 90-Cold
40 8 78 1,00 1400 • • • • 90-Cold
Cottons Eco 60** 8 47 0,76 1400 • 60-Cold
60 3 67 1,05 1200 • • • • 60-Cold
Synthetics
40 3 67 0,75 1200 • • • • 60-Cold
Woollens 40 1,5 45 0,45 1200 • 40-Cold
Delicates 40 3,5 48 0,50 1000 • 40-Cold
Hand Wash 30 1 35 0,30 1200 30-Cold
Xpress Super Short 30 2 32 0,10 1400 • • 30-Cold
90 8 54 1,90 1400 • • 90-Cold
Daily Xpress 60 8 54 1,10 1400 • • 90-Cold
30 8 50 0,18 1400 • • 90-Cold
Shirts 60 3,5 45 0,85 800 • • • • 60-Cold

• : Selectable.
* : Automatically selected, no cancelling.
** : Energy Label programme (EN 50229)
***: If maximum spin speed of the machine is lower then this value, you can only select up to
the maximum spin speed.
****: Programme detects the type and quantity of the laundry to automatically adjust water
and energy consumption and programme time.
- : See the programme description for maximum load.

Washer-Dryer / User’s Manual 47 / EN


Operating the product

C
INFORMATION
• ***: If maximum spin speed of the machine is lower then
this value, you can only select up to the maximum spin
speed.
• The auxiliary functions in the table may vary according to
the model of your machine.
• Water and power consumption may vary subject to
the changes in water pressure, water hardness and
temperature, ambient temperature, type and amount of
laundry, selection of auxiliary functions and spin speed,
and changes in mains voltage.
• You can see the washing time of the programme you have
selected on the display of the machine. It is normal that
small differences may occur between the time shown on
the display and the real washing time.
• “Selection patterns for auxiliary functions can be
changed by the manufacturer. New selection patterns
can be added or removed.”
• “The spin speed of your machine may vary according to
the programme; this spin speed cannot exceed the max.
spin speed of your machine.”

48 / EN Washer-Dryer / User’s Manual


Operating the product
Programme and consumption table
(for drying)
Auxiliary
EN Drying level
2 functions

Time based drying - minutes


Energy Consumption (kWh)
Water Consumption (l)
Selectable
Programme (°C) temperature range

Max. Load (kg)

Max. Speed***

Cupboard Dry
°C

Quick Wash
Extra Rinse

Extra Dry
Prewash

Iron Dry
Drying
Cotton Dry - 5 35 2,75 1400 * • • • • -
Synthetic Dry - 3 22 1,70 - * • • • -
BabyProtect+ Wash&Dry 60 2 120 3,80 1400 * * • • • • 90-30
5 kg Wash&Dry 60 5 94 5,00 1400 * • • • • 60-Cold
Wash&Wear 30 0,5 35 0,60 1000 • * • 30-Cold
Wash&Wear 30 1 44 1,00 1000 • * • 30-Cold

C
INFORMATION
Information for the testing organizations;
Information for the testing organizations;
Test performance pursuant to EN 50229:2007 standard starts with Cottons Eco 60
°C programme. The first load to be dried after washing is tested by selecting Extra
Dry option in Cottons Drying programme and second load is tested by selecting 150‘
drying option in Cottons Drying programme.
Based on the capacity of the machine to be tested, separation of the drying
capacity, drying sequence and load content are described in the following table.
Drying sequence and the load content for drying tests must be performed as per
following table.

Drying Capacity
Washing Capacity Separation of Drying Load
kg
kg
1. Drying 2. Drying 1. Drying Load 2. Drying Load
8 5 3 14 Pillowcases + Hand Towels 3 Bed Sheets + Hand Towels
7 5 2 12 Pillowcases + Hand Towels 2 Bed Sheets + Hand Towels

Washer-Dryer / User’s Manual 49 / EN


Operating the product
5.11 Auxiliary function selection
Select the desired auxiliary functions before starting the programme. Whenever a
programme is selected, lights of the auxiliary functions that can be selected together
with that programme illuminate.

INFORMATION
• Light of the auxiliary function that cannot be selected
C with the selected programme does not illuminate. When
you press the buttons of these auxiliary functions, buzzer
is heard and selection is prohibited.
If the wash cycle has reached a point where you cannot select the auxiliary function,
the function cannot be selected.
INFORMATION
• Some functions cannot be selected together. If a second
auxiliary function conflicting with the first one is selected
before starting the machine, the function selected
first will be cancelled and the second auxiliary function
selection will remain active. For example, if you want to
select Quick Wash after you have selected the Prewash,
Prewash will be cancelled and Quick Wash will remain
C active.
• An auxiliary function that is not compatible with the
programme cannot be selected. (See "Programme and
consumption table")
• Some programmes have auxiliary functions that must be
operated with the selected programme. Those functions
cannot be cancelled. Auxiliary function light is already
selected.

50 / EN Washer-Dryer / User’s Manual


Operating the product
INFORMATION
• If the selected dampness level (Iron Dry, Wardrobe Dry,
Extra Wardrobe Dry) cannot be reached at the end of the
drying cycle, your machine will extend the programme
duration automatically. Programme will last longer.
• If Timed-Drying is selected, programme is finished at the
C end of the drying period even if the laundry does not get
dry.
• If the selected dampness level (Iron Dry, Wardrobe Dry,
Extra Wardrobe Dry) is reached during drying cycle, or
extra dryness is detected in the timed-drying options,
programme will take a shorter time. Time decrease will
be shown on the display.
• Prewash
A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will
save energy, water, detergent and time.
• Quick Wash
This function can be used in Cottons and Synthetics programmes. It decreases the
washing times and also the number of rinsing steps for lightly soiled laundry.
INFORMATION

C • When you select this function, load your machine with


half of the maximum laundry specified in the programme
table.
• Extra Rinse
This function enables the product to make another rinse in addition to the one
already made after the main wash. Thus, the risk for sensitive skins (babies, allergic
skins, etc.) to be effected by the minimal detergent remnants on the laundry can be
reduced.

INFORMATION
• For the first press, the maschine will make one addition
C rinsing, for the second press the maschine will make
twice addition rinsing, for the third press the function
will be cancelled.

Washer-Dryer / User’s Manual 51 / EN


Operating the product
• Drying
This function enables drying of the laundry after washing. Check with which
programmes this auxiliary function can be selected, from the programme table.

5.12 Drying steps


5.12.1 Iron Dry
Drying is performed until the drying level reaches Iron Dry step.
5.12.2 Cupboard Dry
Drying is performed until the drying level reaches Wardrobe Dry step.
5.12.3 Extra Dry
Drying is performed until the drying level reaches Extra Wardrobe Dry step.
INFORMATION
• Dryness level may change according to the mixture,
material types, amount and dampness level of the
C laundry.
• Items which contain accessories such as lace, tulle,
stones, beads, spacer, wire, etc. and high silk-content
items should not be dried in the machine.
5.12.4 Time based drying-minutes
In order to reach the desired drying level at low temperature, you select any of 30, 90
and 150 minutes of drying periods.
INFORMATION
• When drying small amount of laundry (up to maximum 2
pieces), timed-drying steps in the Cottons or Synthetics
drying programmes should be selected.
C • If the laundry is not at the desired dryness level at the end
of the drying programme, timed-drying can be selected
to finish the process.
• When this function is selected, machine performs drying
for the adjusted time irrespective of the drying level.

52 / EN Washer-Dryer / User’s Manual


Operating the product
5.13 Time display
Remaining time for the completion of the programme while it is running is displayed
as “01:30” in hours and minutes format.
INFORMATION
• Programme time may differ from the values in section
"Programme and consumption table" depending on
C the water pressure, water hardness and temperature,
ambient temperature, amount and the type of laundry,
auxiliary functions selected and the changes at the
mains voltage.
5.14 End Time

With the End Time function, the startup of the programme can be delayed up to 24
hours. After pressing End Time button, the programme's estimated ending time is
displayed. If the End Time is adjusted, End Time light illuminates.
In order for the End Time function is activated and the programme is completed at
the end of the specified time, you must press Start / Pause button after adjusting
the time. Start / Pause button stops flashing and remains illuminated continuously.
If you want to cancel End Time function, press End Time button until the End Time
light turns off or press On / Off button to turn off and on the machine.
1. Open the loading door, place the laundry and put detergent, etc.
2. Select the washing programme, temperature, spin speed and, if required, the
auxiliary functions.
3. Set the end time of your choice by pressing the End Time button. End Time light
is illuminated.
4. Press Start / Pause button. Time countdown starts. “:” symbol in the middle of
the end time on the display starts flashing.

Washer-Dryer / User’s Manual 53 / EN


Operating the product
INFORMATION
• Do not use liquid detergents when you activate End Time
function! There is the risk of staining of the clothes.
• Door keeps locked during the End Time countdown
period. In order to unlock the door, machine should be

C switched to the pause mode by pressing the programme


start/pause button. At the end of the countdown, End
Time indicator turns off, washing cycle starts and the
time of the selected programme appears on the display.
• When the End Time selection is completed, the time
appearing on the display consists of end time plus the
duration of the selected programme.
%DVN×UHQJL3DQWRQH&
3ULQWLQJFRORULV3DQWRQH&
Malzeme rengi ARC 716

5.15 Starting the programme


Colour of material is ARC 716
10.5
INLAY STOCK NO:
2846559001
8.5

1400 Extra Kurutma


1000 Dolap Kuruluğu
800 Ütü Kuruluğu
600 30’
20° 90’
150’

1. Press Start / Pause button to start the programme.


2. The light of Start / Pause button which was flashing starts to illuminate steadily
now, indicating that the programme has started.
3. Loading door is locked. "Locking the Door" appears on the display when the door is
being locked.
%DVN×UHQJL3DQWRQH&
3ULQWLQJFRORULV3DQWRQH&
Malzeme rengi ARC 716

5.16 Loading door lock


Colour of material is ARC 716
10.5
INLAY STOCK NO:
2846559001
8.5

1400 Extra Kurutma


1000 Dolap Kuruluğu
800 Ütü Kuruluğu
600 30’
20° 90’
150’

There is a locking system on the loading door of the machine that prevents opening
of the loading door in cases when the water level is unsuitable for door opening.
"Loading door locked" light in the panel turns on when the loading door is locked.

54 / EN Washer-Dryer / User’s Manual


Operating the product
5.17 Changing the selections after programme has started
%DVN×UHQJL3DQWRQH&
3ULQWLQJFRORULV3DQWRQH&
Malzeme rengi ARC 716
Colour of material is ARC 716
10.5

5.17.1 Adding
2846559001 laundry after the programme has started:
INLAY STOCK NO:

8.5
1400 Extra Kurutma
1000 Dolap Kuruluğu
800 Ütü Kuruluğu
600 30’
20° 90’
150’

If the water level in the machine is suitable when you press Start / Pause button,
“Loading door locked” light on the panel is turned off.
If the water level in the machine is not suitable when you press Start / Pause
%DVN×UHQJL3DQWRQH&
button,Malzeme
the rengi ARC 716 will indicate that the loading door is locked.
panel
3ULQWLQJFRORULV3DQWRQH&

Colour of material is ARC 716


10.5

5.17.2 Switching the machine to pause mode:


INLAY STOCK NO:
2846559001
8.5

1400 Extra Kurutma


1000 Dolap Kuruluğu
800 Ütü Kuruluğu
600 30’
20° 90’
150’

Press the Start / Pause button to switch the machine to pause mode.
5.17.3 Changing the programme selection after programme has started:
Changing the programme is not allowed when a programme is already running.
If you turn the Programme Selection knob while the programme is running, buzzer
is heard and change is prohibited.
You can select the new programme after switching the current programme to pause
mode.

C
INFORMATION
• The newly selected programme starts from beginning.

Washer-Dryer / User’s Manual 55 / EN


Operating the product
5.17.4 Changing the auxiliary function, spin speed and temperature
Depending on the step the programme has reached, you can cancel or select auxiliary
functions. See, "Auxiliary function selection".
Also, you can change the spin speed, temperature and drying settings. See, "Spin
speed selection" and "Temperature selection".
INFORMATION

C • The loading door will not open if the water temperature


in the machine is high or the water level is above the
loading door baseline.
5.18 Child Lock
Use Child Lock function to prevent children from tampering with the machine. Thus
you can avoid any changes in a running programme.
INFORMATION
• You can switch the machine on and off with On / Off
button when the Child Lock is active. When you switch on
C the machine again, programme will resume from where
it has stopped.
• Machine will give an audio alarm when the buttons are
pressed if the child lock is active.
5.18.1 To activate the child lock:

Press and hold 2nd and 3rd auxiliary function buttons for 3 seconds. After
the countdown as "Child Lock 3-2-1" on the display is over, "Child Lock Enabled"
appears on the display. You can release 2nd and 3rd Auxiliary Function buttons
when this warning is displayed.

56 / EN Washer-Dryer / User’s Manual


Operating the product
5.18.2 To deactivate the child lock:

Press and hold 2nd and 3rd auxiliary function buttons for 3 seconds. After
the countdown as "Child Lock 3-2-1" on the display is over, "Child Lock Enabled" is
turned off%DVN×UHQJL3DQWRQH&
on the display.
3ULQWLQJFRORULV3DQWRQH&
Malzeme rengi ARC 716

5.19 Cancelling the programme


Colour of material is ARC 716
10.5
INLAY STOCK NO:
2846559001
8.5

1400 Extra Kurutma


1000 Dolap Kuruluğu
800 Ütü Kuruluğu
600 30’
20° 90’
150’

The programme is cancelled when the machine is turned off and on again. Press and
hold On / Off button for 3 seconds. After the countdown as "3-2-1" on the display is
over, the machine turns off.
INFORMATION
• If you press On / Off button when the Child Lock is active,
the programme will not be cancelled. You should cancel
the child lock first. Countdown as "3-2-1" appears on the
display.
C • If you want to open the loading door after you have
cancelled the programme but it is not possible to open the
loading door since the water level in the machine is above
the loading door baseline, then turn the Programme
Selection knob to Pump+Spin programme and drain the
water in the machine.

Washer-Dryer / User’s Manual 57 / EN


Operating the product
5.20 End of programme
When the programme is over the End of Programme indicator illuminates and a
buzzer is heard.
If you do not press any button for 2 minutes, the machine will switch to standby
mode. Display and all indicators are turned off.
If you press any button or turn the Programme Selection knob when the machine
is in standby mode, programme steps that are completed will appear on the display.

5.21 Your machine features a "Standby Mode".


After you switch on your machine with On-Off button, if no programme is started
or no other procedure is performed at the selection step or no action is taken within
approx. 2 minutes after the selected programme ends, your machine will switch to
energy saving mode automatically. Also, if your product has a display that shows
programme time, this display will be completely turned off. If you turn the Programme
Selection knob or touch any button, lights and display will switch back to previous
condition. The selections which you make when exiting from the energy efficiency
may change. Please check the correctness of your selections before starting the
programme. If necessary, please make your settings again. This is not an error.

58 / EN Washer-Dryer / User’s Manual


6 Maintenance and cleaning
Service life of product extends and frequently experienced problems will be reduced
if it is cleaned at regular intervals.

6.1 Cleaning the detergent drawer

Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown
below in order to prevent accumulation of powder detergent in time.
1 Remove the siphon by lifting it from behind as shown in the picture. After
performing the below mentioned cleaning procedures, replace the siphon back to
its seating and push its front section downwards to make sure that the locking tab
engages.
INFORMATION

C • If more than normal amount of water and softener


mixture remains in the softener compartment, the
siphon must be cleaned.
2. Wash the detergent drawer and the siphon with plenty of lukewarm water in a
washbasin. In order to prevent the residues to contact your skin, clean it with an
appropriate brush by wearing a pair of gloves.
3 Insert the drawer back into its place after cleaning and make sure that it is seated
well.

6.2 Cleaning the loading door and the drum


For products with drum cleaning programme, please see Operating the product -
Programmes.
For products without drum cleaning programme, follow the below steps to clean
the drum: 
Select Additional Water or Extra Rinse auxiliary functions. Use Cottons
programme without pre-wash. Set the temperature to the level recommended
on the drum cleaning agent which can be found in the detergent aisle in
supermarkets. Apply this procedure without any laundry in the product. Before
starting the programme, put 1 pouch of special drum cleaning agent (if the special
agent could not be supplied, put max. 1 tea-cup of (max. 100 g) of antilimescale
powder) into the main wash detergent compartment. If the antilimescale is in tablet
form, put only one tablet into the main wash compartment no. "2". Dry the inside of
the bellow with a clean piece of cloth after the programme has come to an end.

Washer-Dryer / User’s Manual 59 / EN


Maintenance and cleaning
INFORMATION

C • Repeat Drum Cleaning process in every 2 months.


• Use an anti-limescale suitable for the washing machines.

After every washing and drying make sure that no foreign substance is left in the
drum.
If the holes on the bellow shown in the figure are blocked, open the holes using a
toothpick.
INFORMATION
• Foreign metal substances will cause rust stains in the
C drum. Clean the stains on the drum surface by using
cleaning agents for stainless steel. Never use steel wool
or wire wool.
CAUTION

A • Never use sponge or scrub materials. These will


damage the painted, chrome and plastic surfaces.
6.3 Cleaning the body and control panel
Wipe the body of the machine with soapy water or non-corrosive mild gel detergents
as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel.

6.4 Cleaning the water intake filters

There is a filter at the end of each water intake valve at the rear of the machine
and also at the end of each water intake hose where they are connected to the tap.
These filters prevent foreign substances and dirt in the water to enter the washing
machine. Filters should be cleaned if they are dirty.
60 / EN Washer-Dryer / User’s Manual
Maintenance and cleaning
1. Close the taps.
2. Remove the nuts of the water intake hoses to access the filters on the water intake
valves. Clean residues on them with an appropriate brush. If the filters are too dirty,
remove them from their places with a pliers and clean in this way.
3. Take out the filters on the flat ends of the water intake hoses together with the
gaskets and clean thoroughly under running water.
4. Replace the gaskets and filters carefully in their places and tighten the hose nuts
by hand.

6.5 Draining remaining water and cleaning the pump filter


The filter system in your machine prevents solid items such as buttons, coins and
fabric fibres clogging the pump impeller during discharge of washing water. Thus,
the water will be drained without any problem and the service life of the pump will
extend.
If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned
whenever it is clogged or in every 3 months. Water must be drained off first to clean
the pump filter.
In addition, prior to transporting the machine (e.g., when moving to another house)
and in case of freezing of the water, water may have to be drained completely.
CAUTION
• Foreign substances left in the pump filter may damage
your product or may cause noise problem.

A • If the product is not being used, shut the tap, remove


mains hose and drain the water inside the machine in
places where there is the risk of the product freezing .
• After each use, turn off the water tap to which the
mains hose is connected.
1. In order to clean the dirty filter and discharge the water, unplug the machine to cut
off the supply power.
CAUTION
• Temperature of the water inside the machine may

A rise up to 90 ºC. To avoid the risk of burning, clean


the filter after the water inside the machine is cooled
down.

Washer-Dryer / User’s Manual 61 / EN


Maintenance and cleaning
2. Open the filter cover.

Press the tab on the filter cover downwards and pull the cover out towards yourself.

3.To drain the water in the machine.


a Pull the emergency draining hose out from its seat.
b Place a large container at the end of the hose. Drain the water into the container
by pulling out the plug at the end of the hose. When the container is full, block the
inlet of the hose by replacing the plug. After the container is emptied, repeat the
above procedure to drain the water in the machine completely.
c When draining of water is finished, close the end by the plug again and fix the hose
in its place.
d Turn and remove the pump filter.

4. Clean any residues inside the filter as well as fibres, if any, around the pump
impeller region.
5. Replace the filter.
6. Close the filter cover.

62 / EN Washer-Dryer / User’s Manual


7 Troubleshooting
Programmes do not start after the loading door is closed.
Start / Pause / Cancel button is not pressed.>>> *Press Start/Pause/Cancel button.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem
(line voltage, water pressure, etc. >>> Press and hold On/Off button for 3 seconds to
reset the machine to factory settings. (See. “Cancelling the programme”)
Water in the machine.
• Some water may remain in the product due to the quality control processes in the
production. >>> This is not a failure; water is not harmful to the machine.
There is water leaking from the bottom of the machine.
• There is a problem with hoses or the pump filter. >>> Be sure the seals of the water
inlet hoses are securely fitted. Attach the hose to the tap tightly.
• Pump filter is not closed securely. >>> Make sure that the pump filter is closed
securely.
Machine does not fill with water.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the hose.
• Water inlet filter is clogged. >>> Clean the filter.
• Loading door is not closed. >>> Close the loading door.
Machine does not drain water.
• Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Machine vibrates or makes noise.
• Machine is standing unbalanced. >>> Adjust the feet to level the machine.
• A hard substance has entered into the pump filter. >>> Clean the pump filter.
• Transit bolts are not removed. >>> Remove the transit bolts.
• Laundry quantity in the machine is too little. >>> Add more laundry to the machine.
• Machine is overloaded with laundry. >>> Take out some of the laundry from the
machine or distribute the load by hand to balance it.
• Machine is in contact with a rigid surface. >>> Make sure that the machine is not
contacting anything.
Machine stopped shortly after the programme started.
• Machine has stopped temporarily due to low voltage. >>> It will resume running
when the voltage restores to the normal level.
Machine directly discharges the water it takes in.
• Draining hose is not at adequate height. >>> Connect the water draining hose as
described in the user manual.
No water can be seen in the machine during washing.
• The water level is not visible from outside of the washing machine. This is not a
failure.

Washer-Dryer / User’s Manual 63 / EN


Troubleshooting
Loading door cannot be opened.
• Loading door lock is activated because of the water level in the machine. >>>
Drain the water by running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle. >>> Wait until the
programme completes.
• Loading door lock is engaged. Loading door lock will be deactivated a couple of
minutes after the programme comes to an end. >>> Wait for a couple of minutes for
deactivation of the loading door lock.
Washing takes longer than specified in the user manual.(*)
• Water pressure is low. >>> Machine waits until taking in adequate amount of water
to prevent poor washing quality due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage is low. >>> Washing time is prolonged to avoid poor washing results when the
supply voltage is low.
• Input temperature of water is low. >>> Required time to heat up the water extends
in cold seasons. Also, washing time can be lengthened to avoid poor washing results.
• Number of rinses and/or amount of rinse water have increased. >>> Machine
increases the amount of rinse water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam has occurred and automatic foam absorption system has been
activated due to too much detergent usage. >>> Use recommended amount of
detergent.
Programme time does not countdown. (On models with display) (*)
• Timer may stop during water intake. >>> Timer indicator will not countdown until
the machine takes in adequate amount of water. The machine will wait until there is
sufficient amount of water to avoid poor washing results due to lack of water. Timer
indicator will resume countdown after this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until
the machine reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the drum.
Programme time does not countdown. (*)
• Laundry is unbalanced in the machine. >>> Automatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the drum.
Machine does not switch to spinning step. (*)
• Laundry is unbalanced in the machine. >>> Automatic unbalanced load detection
system might be activated due to the unbalanced distribution of the laundry in the drum.
• The machine will not spin if water is not drained completely. >>> Check the filter
and the draining hose.
• Excessive foam has occurred and automatic foam absorption system has been
activated due to too much detergent usage. >>> Use recommended amount of
detergent.

64 / EN Washer-Dryer / User’s Manual


Troubleshooting
Washing performance is poor: Laundry turns grey. (**)
• Insufficient amount of detergent has been used over a long period of time. >>>
Use the recommended amount of detergent appropriate for water hardness and the
laundry.
• Washing has been performed at low temperatures for a long time. >>> Select the
proper temperature for the laundry to be washed.
• Insufficient amount of detergent is used with hard water. >>> Using insufficient
amount of detergent with hard water causes the soil to accumulate on the clothes over
time and turns them grey. It is difficult to eliminate greying once it happens. Use the
recommended amount of detergent appropriate for water hardness and the laundry.
• Excessive amount of detergent has been used. >>> Use the recommended amount
of detergent appropriate for water hardness and the laundry.
Washing performance is poor: Stains persist or the laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>> Use recommended amount of
detergent appropriate for the laundry.
• Excessive laundry is loaded in. >>> Do not load the machine in excess. Load with
amounts recommended in the "Programme and consumption table".
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong type of detergent is used. >>> Use original detergent appropriate for the
machine.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct
compartment. Do not mix the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared on the laundry. (**)
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see 6.2.
Washing performance is poor: Clothes smell unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a result of continuous
washing at lower temperatures and/or in short programmes. >>> Leave the
detergent drawer as well as the loading door of the machine ajar after each washing.
Thus, a humid environment favorable for bacteria cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
• A higher temperature is selected. >>> Select the proper programme and temperature
according to the type and soiling level of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage conditions of the detergent used are
inappropriate. >>> Use a detergent appropriate for the washing machine and your
laundry. Keep detergents closed in an environment free of humidity and do not expose
them to excessive temperatures.
• Detergent is put in the wrong compartment. >>> If detergent is put in the prewash
compartment although prewash cycle is not selected, machine can take this detergent
during rinsing or softener steps. Put the detergent in the correct compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.

Washer-Dryer / User’s Manual 65 / EN


Troubleshooting
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>> Using insufficient amount of
detergent for the water hardness can cause the laundry to become stiff in time. Use
appropriate amount of detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>> If detergent is put in the prewash
compartment although prewash cycle is not selected, machine can take this detergent
during rinsing or softener steps. Put the detergent in the correct compartment.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent.
Wash and clean the drawer with hot water.
Laundry does not smell like the softener. (**)
• Detergent is put in the wrong compartment. >>> If detergent is put in the prewash
compartment although prewash cycle is not selected, machine can take this detergent
during rinsing or softener steps. Wash and clean the drawer with hot water. Put the
detergent in the correct compartment.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent.
Wash and clean the drawer with hot water.
Detergent residue in the detergent drawer. (**)
• Detergent was put in wet drawer. >>> Dry the detergent drawer before putting in
detergent.
• Detergent has gotten damp. >>> Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the
prewash water. Holes of the detergent compartment are blocked. >>> Check the
holes and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorised
Service Agent.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent.
Wash and clean the drawer with hot water.
There is detergent left on the laundry. (**)
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Wrong programme and temperature were selected. >>> Select the proper
programme and temperature for the laundry to be washed.
• Wrong detergent was used. >>> Select the proper detergent for the laundry to be
washed.
Too much foam forms in the machine. (**)
• Improper detergents for the washing machine is used. >>> Use detergents
appropriate for the washing machine.
• Excessive amount of detergent is used. >>> Use only sufficient amount of detergent.
• Detergent was stored under improper conditions. >>> Store detergent in a closed
and dry location. Do not store in excessively hot places.
• Some meshed laundry such as tulle may foam too much because of their texture.
>>> Use smaller amounts of detergent for this type of item.
• Detergent was put in the wrong compartment. >>> Put the detergent in the correct
compartment.
• Softener is being taken early. >>> There may be problem in the valves or in the
detergent drawer. Call the Authorised Service Agent.

66 / EN Washer-Dryer / User’s Manual


Troubleshooting
Foam is overflowing from the detergent drawer.
• Excessive amount of detergent is used. >>>>Mix 1 tablespoonful softener and ½ L
water and pour into the main wash compartment of the detergent drawer.
• Put detergent into the machine suitable for the programmes and maximum loads
indicated in the “Programme and consumption table". When you use additional
chemicals (stain removers, bleaches and etc), reduce the amount of detergent.
Laundry remains wet at the end of the programme. (*)
• Excessive foam has occurred and automatic foam absorption system has been
activated due to too much detergent usage. >>> Use recommended amount of
detergent.
Drying lasts too long.
• Excessive laundry loaded. >>> Do not load the machine in excess.
• Laundry is not spun enough.>>> Spin at a higher spin speed in washing step in the Dryer-
Washing Machine.
• Tap is turned off. >>> Turn on the taps.
Laundry is still damp after drying.
• An appropriate programme according to laundry type might is not selected.>>>Check care
labels on clothes and select an appropriate programme or use timed programmes in
addition.
• Excessive laundry loaded. >>> Do not load the machine in excess.
• Laundry is not spun enough.>>> Spin at a higher spin speed in washing step in the Dryer-
Washing Machine.
Machine does not start or programme cannot be started.
• Power cable is not connected. >>> Make sure the power cable is connected.
• Programme is not set or Start / Pause / Cancel button is not pressed. >>> Make sure the
programme is set and it is not in Stand-by mode.
• Child lock enabled. >>> Disable Child lock.
Laundry is shrunken, pale, matted or damaged.
• An appropriate programme according to laundry type is not selected.>>>Check care labels
on clothes and select an appropriate programme or use timed programmes in addition.
You must not dry clothes that are not suitable for drying.
Machine does not dry.
• Laundry is not dried or drying step is not enabled. >>> Check if drying function is selected
after the selected washing programme.

Washer-Dryer / User’s Manual 67 / EN


Troubleshooting
Loading door cannot be opened.
Your machine’s door is not opened for safety reasons.>>>If door locked indicator is still
active on display after drying, machine keeps the loading door locked until it cools for your
safety.
(*) Machine does not switch to spinning step when the laundry is not evenly distributed in
the drum to prevent any damage to the machine and to its surrounding environment. Laundry
should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. >>> Clean the drum regularly. See 6.2

CAUTION

A If you cannot eliminate the problem although you follow the instructions
in this section, consult your dealer or the Authorised Service Agent.
Never try to repair a nonfunctional product yourself.

68 / EN Washer-Dryer / User’s Manual


8 Owner’s responsibility
Since the following are not factory faults, they are the owners responsibility:
• Damage to the exterior finish, breakage ofcomponents, damage through
improper use or installation of the washing machine or damage caused by
moving the washing machine.

Before calling a Service technician or your dealer, please check the following:
• Is the machine plugged into the wallsocket? Is the house circuit breaker on?
• Is the machine switched on? Has the machine door been closed properly?
• Is the detergent dose correct? Is the filter clean? Is the tap open?
• Is there a water supply to the home? Have any of the hoses been twisted or
kinked?

Washer-Dryer / User’s Manual 69 / EN


9 Service Centres
South African Service Agents: Sub-Saharan Africa Service Agents:

BLOEMFONTEIN ZAMBIA: SOUTHGATE INVESTMENTS LTD


160 Long Street, Hilton, Bloemfontein 9301 Plot 1606, Sheki Sheki Road
Tel: 051 400 3900 P.O. Box 33681
[email protected] Lusaka, 10101, Zambia
Tel: +260 0211 242332I3
CAPE TOWN Fax: +260 0211 242933 sgiservicecentre@
5A Marconi Rd. Montague Gardens, 7441 microlink.zm
Tel: 021 526 3000
[email protected] NAMIBIA: ATLANTIC DISTRIBUTORS (PTY)
LTD
DURBAN 10 Tienie Louw Street, Northern Industrial
35 Intersite Avenue, Umgeni Business Park, Area
Durban, 4051 P.O. Box 21158, Windhoek, Namibia
Tel: 031 268 3300 Tel: (061) 216162
[email protected] Fax: (061) 216134 [email protected]

EAST LONDON ZIMBABWE: TRADECOMAFRICA


16 Bowls Rd. Arcadia, East London, 5201 Trade Com Africa, 183 Loreley Crescent
Tel: 043 743 7100 Msasa, Harare, Zimbabwe
[email protected] Tel: +263 4 486165I6
Cell: +263 772 469010
JOHANNESBURG Cell: +263 772 469011
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094 BOTSWANA: RAY MORGAN AGENCIES RMA
Tel: 011 621 0200 or 011 621 0300 Service Centre, Plot 48, East Gate Gaborone
[email protected] International Commerce Park Kgale View,
Gaborone
POLOKWANE Botswana
87 Nelson Mandela Drive, Superbia 0699 Tel: +267 390 3996 I 390 3912
Tel: 0152 92 1166 I 7 I 8 I 9 Fax: +267 318 7376
[email protected] Cell: +267 7134 6539 [email protected];
[email protected]
PORT ELIZABETH
112 Patterson Road, North End, Port Elizabeth SWAZILAND: LYNDS DISTRIBUTORS
6001 P.O Box 716, Mbabane, Swaziland, H100
Tel: 041 401 6400 Tel: (00268) 2515 4310I8
[email protected] Fax: (00268) 2518 4318

PRETORIA MOZAMBIQUE: COOL WORLD. LDA


Block A1 Old Mutual Industrial Park, Rua da Resistencia No. 97B RIC Cell: +258 84
Cnr. D.F.Malan Drive & Moot Str. Hermanstad, 44 61 234 [email protected] Nosso
0082 Show Room
Tel: 012 377 8300 Av: da Industrias, Parcela No.735 * 735A
[email protected] Machava, Maputo

70 / EN Washer-Dryer / User’s Manual


10 Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective,
shall be at the election of the Company. The Company reserves the right to effect such
service through any of its Service Divisions or Authorised Service Dealers. The cost of such
service shall be borne by the Company in full, provided that the appliance is located
no further than 50km from a Company Service Centre or an Authorised Service Dealer.
Where the appliance is located beyond the 50km radius, the purchaser shall be liable
for the standard travelling charges, as determined by the Company.

2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is
an express condition of these warranties that the purchaser takes due care and attention
in the use and maintenance of the appliance. Abuse, misuse in conflict with
operating instructions, connection to incorrect voltages and subjection to commercial use
shall release the Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or
any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance, or
if the serial number of the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance.

5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.

6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please
contact your nearest Defy office. Please refer to the previous page for respective
South African service agents and Sub-Saharan Africa service agents.

7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser’s account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF


PURCHASE FOR WARRANTY PURPOSES.

Washer-Dryer / User’s Manual 71 / EN

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