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    ERCA

    Uploaded by

    tolera
    This document provides a 4-step user guide for paying tax transactions using an internet banking platform for the ERCA tax payment system. The steps include: 1) inputting the tax transaction as a corporate user, 2) viewing the status of paid taxes from the NBE, 3) authorizing the tax transaction as a corporate authorizer, and 4) viewing the status of paid taxes from the NBE as a corporate authorizer. It outlines the information and authorization process needed at each step to successfully pay taxes through the system.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    ERCA

    Uploaded by

    tolera
    212 views8 pages
    This document provides a 4-step user guide for paying tax transactions using an internet banking platform for the ERCA tax payment system. The steps include: 1) inputting the tax transaction as a corporate user, 2) viewing the status of paid taxes from the NBE, 3) authorizing the tax transaction as a corporate authorizer, and 4) viewing the status of paid taxes from the NBE as a corporate authorizer. It outlines the information and authorization process needed at each step to successfully pay taxes through the system.

    Original Description:

    erca

    Original Title

    ERCA (2)

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    This document provides a 4-step user guide for paying tax transactions using an internet banking platform for the ERCA tax payment system. The steps include: 1) inputting the tax transaction as a corporate user, 2) viewing the status of paid taxes from the NBE, 3) authorizing the tax transaction as a corporate authorizer, and 4) viewing the status of paid taxes from the NBE as a corporate authorizer. It outlines the information and authorization process needed at each step to successfully pay taxes through the system.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    212 views8 pages

    ERCA

    Uploaded by

    tolera
    This document provides a 4-step user guide for paying tax transactions using an internet banking platform for the ERCA tax payment system. The steps include: 1) inputting the tax transaction as a corporate user, 2) viewing the status of paid taxes from the NBE, 3) authorizing the tax transaction as a corporate authorizer, and 4) viewing the status of paid taxes from the NBE as a corporate authorizer. It outlines the information and authorization process needed at each step to successfully pay taxes through the system.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 8

    CBE internet banking platform for ERCA’s tax payment

    User Guide

    This platform allows customers of the bank to pay tax transactions using internet banking.

    1. Input tax transaction (Corporate inputter)


    Note: All transactions created today should be authorized today! If you authorize
    a transaction that is created days before today, it will be rejected by NBE.

    1.1. On transfers menu click ERCA Tax Payment as shown in the figure below

    1|Page
    1.2. On the page that is displayed, enter your document reference number. If you want to
    pay partial tax, enter the amount you wanted to pay in Tax amount field. N.B. The
    amount you enter should be less than the tax amount. If you want to pay in full,
    leave the tax amount field as it is. Then click “Submit” button. See the Below

    2|Page
    1.3. After submitting, you will see the below page. Make sure the amount and other
    information are correct and click confirm to commit the transaction as shown below.

    1.4. You will be asked to enter one time password


    password.

    3|Page
    1.5. Now the system commits the transaction and your transaction reference is shown.

    4|Page
    2. View NBE status of paid tax transaction (Corporate inputter)

    2.1. Click transfers ->


    > ERCA Tax NBE Status

    2.2. NBE status of all paid taxes are presented as shown below

    Note!

    If NBE’s status is
     RJCT – it means the transaction is rejected by NBE. Communicate your branch
    and repay the bill.
     WACK – within 10 - 20 minutes the status is supposed to be changed to either
    ACK or RJCT. If the status remains WACK after 10 - 20 minutes
    o Communicate your branch to know the actual status of the transaction.
    o Check the account statement periodically. If the transaction is reversed, it
    means the transaction is rejected by NBE, therefore the bill has to be
    repaid. Communicate your branch.

    5|Page
    3. Authorize tax transaction (Corporate authorizer)
    Note: All transactions created today should be authorized today! If you authorize
    a transaction that is created days before today, it will be rejected by NBE.

    3.1. To authorize tax transaction click Approve Transfers ->


    > Authorise ERCA Tax ->
    Authorisation button as shown in the figure below.

    6|Page
    3.2. Up on clicking authorize button, the following page is presented. Click “Authorise”
    button to authorize the record.

    3.3. You will be asked to enter one time password

    7|Page
    4. View NBE status of paid tax transaction (Corporate Authorizer)
    Authorizer

    Note!!

    If NBE’s status is
     RJCT – it means the transaction is rejected by NBE. Communicate your branch
    and repay the bill.
     WACK – within 10 - 20 minutes the status is supposed to be changed to either
    ACK or RJCT. If the status remains WACK after 10 - 20 minutes
    o Communicate your branch to know the actual status of the transaction.
    o Check the account statement periodically. If the transaction is reversed, it
    means the transaction is rejected by NBE, therefore the bill has to be
    repaid. Communicate your branch.

    8|Page

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