Intelligent Automation and AI: Deliver What Matters To Your Procurement Function!

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At a glance
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The key takeaways are that procurement functions are looking to leverage AI, automation and RPA to go beyond basic spend analysis and drive better business outcomes through guided savings, risk mitigation and compliance.

Procurement functions are looking to emerge as more strategic business partners. They want to leverage AI and automation to understand and enforce contracts for savings, risk management and compliance beyond just cost and quality focus.

Some benefits of AI and automation in procurement include automated procure-to-pay processes, digitized standard processes, and leveraging tools and disruptive technologies to drive better business outcomes.

Intelligent Automation

and AI
Deliver what matters to your
procurement function!

Srivatsan Abhishek
B Tammina
Solution Consultant, Solution Consultant,
Nia AssistEdge

Internal
Setting the context…

Shifting gears in
procurement…

Unleash Insights driven


actionable decisions –
insights – both Guided savings,
strategic and Risk mitigation,
operational and compliance

2 ©2019 EdgeVerve Systems Limited


Procurement on the verge of change

• Procurement must emerge from the


shadows as a key business enabler
and a strategic function

• Procurement functions are looking


beyond basic spend analysis to
leverage the power of AI and
Automation for Guided Savings,
Risk mitigation and compliance

• Increased focus on RPA is linked


to ROI and scaling of the
RPA application
(Deloitte CPO Survey 2018)

3 ©2019 EdgeVerve Systems Limited


AI and Automation in Procurement
According to Global JAGGAER Digital Procurement Survey 2019

• 40% of organizations have automated procure-to-pay (P2P) processes


• 50% of procurement professionals rate their digital knowledge
as up-to-date or excellent
• 54% have digitized standard procurement processes

What should CPOs be thinking about?


• What business disruptors are impacting us most?
• How can we look beyond the sole focus on cost and quality, and in to
understanding/enforcing contracts for savings, risk and compliance ?
• How can my procurement function use external insights, tools and
disruptive technologies to drive better business outcomes?
AI and Automation to addresses the above to optimize the
procurement function

4 ©2019 EdgeVerve Systems Limited


Enterprise Automation and AI

ROBOTIC ARTIFICIAL
PROCESS INTELLIGENCE
AUTOMATION

Agile, Hyper-Productive, Consistent, Scalable

5 ©2019 EdgeVerve Systems Limited


Quick survey

How far along are you with AI/Automation plans for your procurement function?
• I want to get started immediately
• Trailing and Initial stages(PoC)
• Production
• Scaling
• Not yet
• Start immediately
• Near term

6 ©2019 EdgeVerve Systems Limited


Nia Contracts Analysis

7 ©2019 EdgeVerve Systems Limited


Enterprises operate under increasingly complex contracts that require review
by experts (Legal, Finance etc.), who are in short supply

Changing regulation, Legal experts –


Increasing number of nature of partnerships, required for review
contracts as nature of employment; and approval of all
enterprises outsource, Contracts are contracts, are costly
partner, expand, grow increasingly more (2-5x) and in short
complex supply

8 ©2019 EdgeVerve Systems Limited


Traditional processes for analyzing and managing contracts is resulting in
loss of revenue, productivity, and increased risk

Loss of Lost value &


Cost Productivity Risk

per year 3 – 4 week Value lost per


cycles deal

Revenue lost due to Typical Contract review Due to inefficient


inefficiencies in and approval are contracting
contract analysis & effort intensive
management
represents

9 ©2019 EdgeVerve Systems Limited


Leverage Machine Learning, and Automation for digitizing and analyzing
contracts for savings, risk mitigation and compliance
Machine Learning
Based Deterministic Predictive Cognitive
Contract Analysis Automation Automation Automation
• Contract digitization, • Rule based contract • Supplier risk evaluation • Automated renewals based
extraction, validation renewals/extensions/ • Macro economic incident on historical decisions
• Workflows to ingest, closeout modeling • Automated contract/pricing
extract, sanitize, enrich • Contract status alerts & • Contract risk modeling updates
• Insights, Reports, & periodic communications • Financial viability modeling • Automated Supplier ratings
Dashboards • Supplier Survey • Contract outage impact based on feedback,
administration analysis performance, pricing, and
• User survey administration • Supplier bid analysis, other relevant factors.
• Contract renewal focus scenario modeling
• Supplier / Contract • User feedback analytics
performance reviews • Social data, data analytics
• Contract Managed by for fraud and ethics
Business violation detection
• Contract usage analytics
• Demand prediction

10 ©2019 EdgeVerve Systems Limited


Nia Contract Analysis
• Digitization of contracts and Precise sentence #BuiltOnAI
Contract
abstraction of critical information extraction from solution
Extraction &
Trigger automated alerts – any clauses
Nia CA Platform


Digitization
especially renewals
Future proof
Precise table technology stack
Contract • Contract review and risk analysis extraction of
Risk & automation any kind
Clause • Integration and support for User Friendly
Variance contracting playbooks and Easy to Use
Location attribute
HEADER

based extraction FOOTER


Propagates Self-
Contract • Intelligent Intent Based Search
service
Intelligence • Integration of contract to analytics Contract
Nia CA Benefits

& Analytics and to buying system comparison


redlining MSA SOW Rapid
to assess risks Deployment
Tracking • Automate Capture contractual
Compliance obligations and monitor compliance
Natural language
& Revenue • Automate audits and quality checks Fetch ABC SoW
On-Premise or
querying
Leakage to plug revenue leakage Cloud

11 ©2019 EdgeVerve Systems Limited


Illustrative Approach – Professional Services Contracts
Clauses Terms
• Supplier Info • Who is the Supplier?
− V0017
• Execution of SOW • What is the Tax-ID?
− 23fwefe
• What is the Effective Date?
− 01/01/2019
• What is the Expiration Date?
− 07/18/2021

Contractual provisions/clauses and its surgical abstractions,


terms, can be extracted with precise sentences in main or its
sub clause

• What Clauses/Terms exist in my existing legacy contracts • How do we identify clause variances in 3rd party contracts
• How can we create a Master Clause/Term Repository, with • How can we search for specific Clauses/Terms in specific
Fallbacks contracts
• How do we assess Risk in contracts • How do we identify what types of contracts to migrate ?

12 ©2019 EdgeVerve Systems Limited


Screen Sample 1

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Screen Sample 2

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Nia Contracts Analysis – Customer Stories

15 ©2019 EdgeVerve Systems Limited


DEMYSTIFYING vendor contracts for one of the
largest Japanese conglomerate

Motivation Solution

One of the largest multi-national conglomerate Infosys Nia Legal solution ingested vendor contracts
company headquartered in Japan deals with spanning various topics and legal entities to create a
Benefits tons of vendor contracts (buyer suppliers) and neural network based knowledge model which in
spend considerable effort and time in reviewing turn enabled identifying and comparing the
these contract documents. Their value chain variations in wording for these topics, across
Reduced legal costs and manual efforts integration division spends months of time and vendors (buyers, suppliers) for all the associated
effort dealing with these contracts throughout contracts. Also based on the entities extracted a risk
the year right from drafting stage to identification solution is developed and deployed. A
negotiations to approval to reposition. They end user interface summarizing the entire contract
Improved Staff Productivity
need to summarize these contracts by extracting as well as providing the capability to compare 2 or
business critical information like obligations, more contracts was provided saving the team
warranty, compliance, timeframes and so on as significant effort and money.
Early Risk identification and mitigation well as identify risks in each of the contract

Legal Bandwidth used for more


productive work
16 ©2019 EdgeVerve Systems Limited External Confidential
Evolution of AI based contract analysis in the enterprise – Use cases

Contract
Risk

Benefits &
Compliance
Policies

Procurement
Enterprise

Real estate Revenues

Legal
Evolution of AI based contract analysis in the enterprise – Use cases
Large US Financial Services Provider
Nia CA ingested tens of thousands of Procurement contracts to analyze clauses and terms for a
variety of risks including Legal, Business, Financial, Compliance etc. Nia also provided analytics on
risky contracts, clauses and terms. The organization could then focus on contracts with highest
risks. Nia CA saved enormous amount of money and time to provide accurate risk analysis

Contract
Risk

Benefits &
Compliance
Policies

Procurement
Enterprise

Real estate Revenues

Legal
Evolution of AI based contract analysis in the enterprise – Use cases
Large US Financial Services Provider
Nia CA ingested tens of thousands of Procurement contracts to analyze clauses and terms for a
variety of risks including Legal, Business, Financial, Compliance etc. Nia also provided analytics on
risky contracts, clauses and terms. The organization could then focus on contracts with highest
risks. Nia CA saved enormous amount of money and time to provide accurate risk analysis

Contract
Risk Large US Railroad operator
Nia CA ingested all labor contract agreements to create a
knowledge model that captured rules, exceptions and
Benefits & resolutions. The model responded to incoming queries and
Compliance
Policies provided resolution to exceptions based on skills, availability,
compliance rules etc. captured from the labor contracts. A
conversational interface provided responses to natural
language queries
Procurement
Enterprise

Real estate Revenues

Legal
Evolution of AI based contract analysis in the enterprise – Use cases
Large US Financial Services Provider
Nia CA ingested tens of thousands of Procurement contracts to analyze clauses and terms for a
variety of risks including Legal, Business, Financial, Compliance etc. Nia also provided analytics on
risky contracts, clauses and terms. The organization could then focus on contracts with highest
risks. Nia CA saved enormous amount of money and time to provide accurate risk analysis

Contract
Risk Large US Railroad operator
Nia CA ingested all labor contract agreements to create a
knowledge model that captured rules, exceptions and
Benefits & resolutions. The model responded to incoming queries and
Compliance
Policies provided resolution to exceptions based on skills, availability,
compliance rules etc. captured from the labor contracts. A
conversational interface provided responses to natural
language queries
Procurement
Enterprise
Large US Telecom provider
Nia CA ingested contracts that had complex billing terms for
a variety of services, and provided configuration rules for
Real estate Revenues Billing system. Nia CA used a 100+ layer Deep Learning
network to analyze document structure, extract tables and
associate billing terms. This resulted in faster onboarding of
clients and more accurate billing

Legal
Evolution of AI based contract analysis in the enterprise – Use cases
Large US Financial Services Provider
Nia CA ingested tens of thousands of Procurement contracts to analyze clauses and terms for a
variety of risks including Legal, Business, Financial, Compliance etc. Nia also provided analytics on
risky contracts, clauses and terms. The organization could then focus on contracts with highest
risks. Nia CA saved enormous amount of money and time to provide accurate risk analysis

Contract
Risk Large US Railroad operator
Nia CA ingested all labor contract agreements to create a
knowledge model that captured rules, exceptions and
Benefits & resolutions. The model responded to incoming queries and
Compliance
Policies provided resolution to exceptions based on skills, availability,
compliance rules etc. captured from the labor contracts. A
conversational interface provided responses to natural
language queries
Procurement
Enterprise
Large US Telecom provider
Nia CA ingested contracts that had complex billing terms for
a variety of services, and provided configuration rules for
Real estate Revenues Billing system. Nia CA used a 100+ layer Deep Learning
network to analyze document structure, extract tables and
associate billing terms. This resulted in faster onboarding of
clients and more accurate billing

Legal

Large Singapore Financial Institution


Nia CA built a ML model that captured key clauses, inter-relations using semantic modelling, contentious clauses, risk
levels and guidelines. Using this model, end user could simply ingest a new contract like an NDA, and the system would
advise on the risks percentage, contentious clauses, valid clauses, exceptions and so on. This saved a lot of manual
effort, increased productivity and allowed the legal bandwidth to be used for more productive, higher order work
Evolution of AI based contract analysis in the enterprise – Use cases
Large US Financial Services Provider
Nia CA ingested tens of thousands of Procurement contracts to analyze clauses and terms for a
variety of risks including Legal, Business, Financial, Compliance etc. Nia also provided analytics on
risky contracts, clauses and terms. The organization could then focus on contracts with highest
risks. Nia CA saved enormous amount of money and time to provide accurate risk analysis

Contract
Risk Large US Railroad operator
Nia CA ingested all labor contract agreements to create a
knowledge model that captured rules, exceptions and
Benefits & resolutions. The model responded to incoming queries and
Compliance
Policies provided resolution to exceptions based on skills, availability,
compliance rules etc. captured from the labor contracts. A
conversational interface provided responses to natural
language queries
Procurement
Enterprise
Large US Telecom provider
Nia CA ingested contracts that had complex billing terms for
Large US Telecom provider
a variety of services, and provided configuration rules for
Nia CA ingested tens of thousands of real estate contracts
connected to assets in the Wireless business for compliance
Real estate Revenues Billing system. Nia CA used a 100+ layer Deep Learning
network to analyze document structure, extract tables and
and minimize revenue leakage
associate billing terms. This resulted in faster onboarding of
clients and more accurate billing

Legal

Large Singapore Financial Institution


Nia CA built a ML model that captured key clauses, inter-relations using semantic modelling, contentious clauses, risk
levels and guidelines. Using this model, end user could simply ingest a new contract like an NDA, and the system would
advise on the risks percentage, contentious clauses, valid clauses, exceptions and so on. This saved a lot of manual
effort, increased productivity and allowed the legal bandwidth to be used for more productive, higher order work
Evolution of AI based contract analysis in the enterprise – Use cases
Large US Financial Services Provider
Nia CA ingested tens of thousands of Procurement contracts to analyze clauses and terms for a
variety of risks including Legal, Business, Financial, Compliance etc. Nia also provided analytics on
risky contracts, clauses and terms. The organization could then focus on contracts with highest
risks. Nia CA saved enormous amount of money and time to provide accurate risk analysis

Contract
Risk Large US Railroad operator
Large US Health Insurer Nia CA ingested all labor contract agreements to create a
Nia CA ingested all Health Plan documents and provided a knowledge model that captured rules, exceptions and
natural language benefits search capability so clients can get Benefits & resolutions. The model responded to incoming queries and
Compliance
consistent and accurate responses to their benefits queries Policies provided resolution to exceptions based on skills, availability,
regarding In/out of network benefits, Co-payment and co- compliance rules etc. captured from the labor contracts. A
insurance and other similar benefits conversational interface provided responses to natural
language queries
Procurement
Enterprise
Large US Telecom provider
Nia CA ingested contracts that had complex billing terms for
Large US Telecom provider
a variety of services, and provided configuration rules for
Nia CA ingested tens of thousands of real estate contracts
connected to assets in the Wireless business for compliance
Real estate Revenues Billing system. Nia CA used a 100+ layer Deep Learning
network to analyze document structure, extract tables and
and minimize revenue leakage
associate billing terms. This resulted in faster onboarding of
clients and more accurate billing

Legal

Large Singapore Financial Institution


Nia CA built a ML model that captured key clauses, inter-relations using semantic modelling, contentious clauses, risk
levels and guidelines. Using this model, end user could simply ingest a new contract like an NDA, and the system would
advise on the risks percentage, contentious clauses, valid clauses, exceptions and so on. This saved a lot of manual
effort, increased productivity and allowed the legal bandwidth to be used for more productive, higher order work
AssistEdge RPA

24 ©2019 EdgeVerve Systems Limited


The Convergence

ROBOTIC ARTIFICIAL
PROCESS INTELLIGENCE
AUTOMATION

Agile, Hyper-Productive, Consistent, Scalable

25 ©2019 EdgeVerve Systems Limited


Evolution to RPA will enable Enterprises to be more Agile

Automation
Knowledge Maturity
Rule Based Data Driven
driven
Process Decision
maintenance
Automation Making
& self-learn
Sophistication

Deterministic Human Empowered


Automation Automation
Intelligent
Automation

Future of RPA is a unified workforce exploring new horizon of possibilities

26 ©2019 EdgeVerve Systems Limited


Key components for successful procurement automation

Document Approval
Handling
digitization workflows
Unstructured
and
Data
extraction

Reporting,
ERP
Control and
integrations
Audit

27 ©2019 EdgeVerve Systems Limited


Challenge Statement

28 ©2019 EdgeVerve Systems Limited


3-way Invoice Matching | Global Retailer

Goods
Order placed delivered

1 3
2 4

Purchase Delivery
Retail Business with order issued Ordering goods from Receipt Goods are supplied to
turnover of >$6B 2000 vendors Received over 60 warehouses

5
Vendors submit 3 documents
Purchase order + Delivery Receipt + Invoice

Challenge for Retail Business – Do a 3-way match between these documents,


determine % of payment to be made (based on quality, quantity of goods) & process
invoices

29 ©2019 EdgeVerve Systems Limited


Challenge with Submitted Documents

Tax Invoice, BoS, Receipt Delivery Receipt, PO, Challan, Damage Notes, Bills

Challenges:
• Most digital copies had multiple documents included in one copy
• Scanned documents making data extraction a challenge
• Handwritten documents which affects automation %
Human-Intervention Challenges

Sent for manual


intervention

Invoices that failed 3-way Domain


invoice matching process Experts

Challenges
• Very minimal success % in end to end invoice processing
• Lot of manual interaction required leading to resource
delays and human errors
Recommendation

32 ©2019 EdgeVerve Systems Limited


AI - RPA Enabled Process Automation

Data Extraction Hand over to RPA to


perform final steps
from Complex docs
Using AI & Advanced
OCR

Threshold % of 100%
Perform Process
confidence
RPA, Apply Automation
rules Learn from
decisions made
by experts Conditional
Decision Making
SME or Domain
expert involvement
Our Solution

34 ©2019 EdgeVerve Systems Limited


AssistEdge RPA enabled 100% process automation

Data Extraction
from Complex docs
Using AssistEdge
Computer Vision &
Advanced OCR Process related
efficiencies
100% established &
Process savings
Conditional Automation delivered
Decision Making
Using AssistEdge
Decision Workbench

Our client was able to automate this process end to end using
AssistEdge, including data extraction and conditional decision making

35 ©2019 EdgeVerve Systems Limited


AI computer vision to understand the documents better

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Intuitive workflow design leveraging multiple technologies

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Exception and Approval management

38 ©2019 EdgeVerve Systems Limited


AssistEdge RPA enabled 100% process automation

Data Extraction
from Complex docs
Using AssistEdge
Computer Vision &
Advanced OCR Process related
efficiencies
100% established &
Process savings
Conditional Automation delivered
Decision Making
Using AssistEdge
Decision Workbench

Our client was able to automate this process end to end using
AssistEdge, including data extraction and conditional decision making

39 ©2019 EdgeVerve Systems Limited


Conditional Decision Making

Invoices with 95%


confidence level cleared for
straight through automation
Sent to & invoice processing
AssistEdge

Analyses invoices based on


Invoices that failed 3-way vendor history, invoice amount,
invoice matching process reason for mismatch etc.

AssistEdge
AssistEdge
Decision Workbench
learns from
Remaining were routed to
decision
domain experts with
recommendations from
AssistEdge
With AssistEdge Decision Model,
With existing model only 18%
70% invoices were processed
invoices were processed
without human intervention
Key KPIs improved

3 days
Invoice processing time
15 days

$1
Invoice processing cost
$5

Invoice processing w/o 18%


Human intervention 70%

After AssistEdge Before AssistEdge

We are enabling Enterprises achieve a state of being hyper-productive,


agile, consistent and scalable, through a unified coordinated workforce
41 ©2019 EdgeVerve Systems Limited
AssistEdge RPA
Discover Automate Orchestrate

Process Mining & Robotic Process Attended Cognitive Bot


Discovery Automation (Un-attended) Automation Automation Central
• Device Monitoring • Deterministic rule based • On-Demand Automation • Interactive Chat-bots • Unified Digital
and Analytics process Automation • Unified Dashboard • Predictive Automation Workforce Management
• Discover • Cognitive automation Exception/Fall out • Cognitive Services for • Bot Aggregation
automation leveraging the ecosystem management AI, ML • Process Orchestration
opportunities • Seamless integration
across technologies

Holistic Suite for Complete Automation Journey

42 ©2019 EdgeVerve Systems Limited


AssistEdge for Procurement
AssistEdge is an RPA software tool that allows employees to configure, capture and
interpret existing Jaggaer applications for processing transactions, manipulating
data, and triggering responses, that would otherwise have been done manually

RPA Contract Management using AI and RPA


• Supply On-Boarding and Supply Management • Initial Supplier Contract Ingestion, extraction,
• Contract Management digitization, and semantic modeling
• Spend Analysis • Initial Supplier Contract Review and Auditing
• Category Management
• Supplier Contract Score carding
• Purchase Order Creation
• Compliance Review
• PO and Invoice Process (3-Way Match)
• Supplier Contract Maintenance
• Accounts Payable
• Supplier Renewal Monitoring and Alerting
• Vendor Master Data Management
• Report Generation and Creation • Advanced Risk Assessment and Modeling
• Score-carding • Supplier Contract Usage Analytics
• Data Migration and Data Management

43 ©2019 EdgeVerve Systems Limited


AssistEdge example on an e-Procurement platform –
Massive Document Validation

• Suppliers are asked to upload standard documentation on the platform,


and (optionally) fill in a document validity expiration date
• Uploaded documents need to be validated against
− Document format
▪ Is it the right document?
▪ Is it a native or scanned pdf file?
− Company name correctness
− Expiration date correctness
• Outcome of the validation is saved filling in or updating the proper fields
• Typical documents involved in the process: Legal, Financial etc.,
Are you ready to unlock AI and Automation for your procurement function?

Let’s get you started


• Talk to our AI/Automation Experts
• Engage in a one week free Rapid
PoV!
• See you at Jaggaer Rev 2019!

[email protected]

45 ©2019 EdgeVerve Systems Limited


Audience Survey
• Do you want to explore Contracts Analysis further? (Yes/No)
• Which of the following processes in procurement would you
like to automate?
− Supply On-Boarding and Supply Management
− Contract Management
− Spend Analysis
− Category Management
− Purchase Order Creation
− PO and Invoice Process (3-Way Match)
− Accounts Payable
− Vendor Master Data Management
− Report Generation and Creation
− Score-carding
• Which topic was most relevant to your plans
− (Contracts Analysis / RPA / Jaggaer Integration)

46 ©2019 EdgeVerve Systems Limited


Q&A
©2019 EdgeVerve Systems Limited (a fully owned Infosys subsidiary), Bangalore, India. All
Rights Reserved. This documentation is the sole property of EdgeVerve Systems Limited
(“EdgeVerve”). EdgeVerve believes the information in this document or page is accurate as of its
publication date; such information is subject to change without notice. EdgeVerve acknowledges
the proprietary rights of other companies to the trademarks, product names and such other
intellectual property rights mentioned in this document. This document is not for general
distribution and is meant for use solely by the person or entity that it has been specifically issued
to and can be used for the sole purpose it is intended to be used for as communicated by
EdgeVerve in writing. Except as expressly permitted by EdgeVerve in writing, neither this
documentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, printing, photocopying, recording or
otherwise, without the prior written permission of EdgeVerve and/ or any named intellectual
property rights holders under this document.

Internal
Appendix

48 ©2019 EdgeVerve Systems Limited


Albie – The Cognitive Engine
Predicts failures, SLA breach
& dynamically scales bots
Enables Bot
Management

Contextual
Enables
To identify process Insights for Leverages cognitive
Cognitive
redesign opportunities Albie services on tap
Services
Workbench

Observe, Pre & Post


Learns from Albie Workbench, Learns & Processing for Helps enrich cognitive
to resolve & reduce errors Solves Cognitive services outcome
problems Services
Offers
Intelligent
Dashboards
Enables creation of business KPI reports

49 ©2019 EdgeVerve Systems Limited


Demo video – NIA Contracts Analysis within the Jaggaer platform

50 ©2019 EdgeVerve Systems Limited


Technological change dominates business thinking

Top CXOs on what will have greatest impact on their business in next 12 months

38% 31% 16% 15%

Technological Economics Policies Competition


changes

Market forces have made transformation a permanent state of being


Forrester report on State of Digital Transformation

51 ©2019 EdgeVerve Systems Limited


How can RPA enable procurement functions to be more Agile?

52 ©2019 EdgeVerve Systems Limited


Initial benefits of RPA

85% 76% 83%

Customers feel RPA has Customers actually see an Customers feel with RPA they
provided agility in improvement in CX are well placed to scale
responding to customers their business

In a recent study, Enterprises who have begun their RPA journey have seen
improvements in form of Better CX and Agility in responding to Business

53 ©2019 EdgeVerve Systems Limited


AssistEdge RPA 18.0 – In summary

Scalability Security Intelligent Innovative

Increase Automation GDPR ready Albie, the cognitive engine 18+ Patent Assets
Footprint & counting
Automate applications AssistEdge RPA is now Albie observes, learns and Around Bot orchestration,
in Citrix, VDI GDPR ready helps solve business problems performance prediction & AI

Automate in your language Integrated with Smart Resource Innovation around Exception
of choice CyberArk Management Management
Multi-lingual support for e.g. AssistEdge is integrated with Predictive alerts around bot Intelligence to learn from
Japanese Spanish, French CyberArk secure Credential performance & SLA failures exceptions & automate them
Vault

Dynamically scale Bots as per OpenID and Albie Decision Pre and Post processing
business needs SAML compliant Workbench Cognitive services
Scale no. of bots dynamically AssistEdge enables secure Seamlessly unifies Human- Working with cognitive services
for increased bot reliability authentication with SAML, OIDC Digital worker to improve their outcome

Enabling enterprises realize the full potential of automation


By offering Scalability | Security | Intelligence | Innovation
54 ©2019 EdgeVerve Systems Limited

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