Module 7 in Operation Management
Module 7 in Operation Management
Module 7 in Operation Management
Dr.Marjorie Angeles
Module Number: 7
Lesson Title/Topic:
Week Number: 7
Video LESSON
Operations Management
William Stevenson, 10th ed. Supplementary Readings
a.) Operations Management
Jay Heizer and Barry Render, 2008, 9th Edition
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Lee Krajewski and Larry Ritzman, 7th ed.
Motivation
Lesson Proper
CAPACITY PLANNING
• Design of the production system involves planning for the inputs, conversion process and
outputs of production operation.
• Capacity is the rate of productive capability of a facility.
• Capacity is usually expressed as volume of output per period of time.
• The effective management of capacity is the most important responsibility of production
management.
• The objective of capacity management (i.e., planning and control of capacity) is to match the
level of operations to the level of demand.
• Capacity planning is to be carried out keeping in mind future growth and expansion plans,
market trends, sales forecasting, etc.
• It is a simple task to plan the capacity in case of stable demand. But in practice the demand will
be seldom stable. The fluctuation of demand creates problems regarding the procurement of
resources to meet the customer demand.
• Capacity decisions are strategic in nature. ©
Production managers are more concerned about the capacity for the following reasons:
• The capacity of the manufacturing unit can be expressed in number of units of output per
period.
• In some situations measuring capacity is more complicated when they manufacture multiple
products. In such situations, the capacity is expressed as man-hours or machine hours
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MEASUREMENT OF CAPACITY PLANNING
1. Design Capacity
2. System Capacity
3. Licensed Capacity
4. Installed Capacity
5. Rated Capacity
1. Design capacity: Designed capacity of a facility is the planned or engineered rate of output
of goods or services under normal or full scale operating conditions. For example, the
designed capacity of the cement plant is 100 TPD (Tonnes per day). Capacity of the sugar
factory is 150 tonnes of sugarcane crushing per day
2. System capacity: System capacity is the maximum output of the specific product or
product mix the system of workers and machines is capable of producing as an integrated
whole. • System capacity is less than design capacity or at the most equal, because of the
limitation of product mix, quality specification, breakdowns. The actual is even less
because of many factors affecting the output such as actual demand, downtime due to
machine/equipment failure, unauthorised absenteeism.
4. Installed capacity: The capacity provided at the time of installation of the plant is called
installed capacity.
5. Rated capacity: Capacity based on the highest production rate established by actual
trials is referred to as rated capacity.
• Capacity Planning is concerned with defining the Long-Term and the ShortTerm Capacity
needs of an organization and determining how those needs will be satisfied.
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• Capacity Planning decisions are taken based upon the consumer demand and this is
merged with the Human, Material and Financial Resources of the organization. Capacity
• Long-term Capacity requirements are more difficult to determine because the future
demand and technology are uncertain.
• Forecasting for five or ten years into the future is more risky and difficult. Even
sometimes company’s today’s products may not be existing in the future.
a) Multiple Products:
• Company’s produce more than one product using the same facilities in order to increase the
profit.
• Having more than one product helps the capacity planners to do a better job.
• Because products are in different stages of their life-cycles, it is easy to schedule them to get
maximum capacity utilisation.
b) Phasing in capacity:
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• The products should be brought into the market quickly.
• The time to construct the facilities will be long and there is no much time as the
products should be introduced into the market quickly.
• Some commitment is made for building funds and men towards facilities over a
period of 3–5 years.
• The outdated manufacturing facilities cause excessive plant closures and down time.
• The impact of closures is not limited to only fixed costs of plant and machinery.
• Thus, the phasing out here is done with humanistic way without affecting the community.
• The phasing out options makes alternative arrangements for men like shifting them to other
jobs or to other locations, compensating the employees, etc.
• Managers often use forecasts of product demand to estimate the short-term workload the
facility must handle.
• Managers then compare requirements with existing capacity and then take decisions as to when
the capacity adjustments are needed.
• For short-term periods of up to one year, fundamental capacity is fixed. Major facilities will not
be changed.
• The adjustments to be required depend upon the conversion process like whether it is capital
intensive or labour intensive or whether product can be stored as inventory.
• Capital intensive processes depend on physical facilities, plant and equipment. Short-term
capacity can be modified by operating these facilities more or less intensively than normal.
• In labour intensive processes short-term capacity can be changed by laying off or hiring people
or by giving overtime to workers. The strategies for changing capacity also depend upon how long
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the product can be stored as inventory
1. Inventories: Stock of finished goods during slack periods to meet the demand during peak
period.
2. Backlog: During peak periods, the willing customers are requested to wait and their orders are
fulfilled after a peak demand period.
3. Employment level (hiring or firing): Hire additional employees during peak demand period and
layoff employees as demand decreases.
4. Employee training: Develop multi-skilled employees through training so that they can be
rotated among different jobs. The multi-skilling helps as an alternative to hiring employees.
5. Subcontracting: During peak periods, hire the capacity of other firms temporarily to make the
component parts or products.
Q. The design capacity for engine repair in a company is 80 trucks/day. The effective capacity is
40 engines/day and the actual output is 36 engines/day. Calculate the utilization and efficiency of
the operation. If the efficiency for next month is expected to be 82%, what is the expected
output?
AGGREGATE PLANNING
• It is the process of testing the feasibility of aggregate output plans and evaluating overall
capacity utilization.
• The role of Aggregate Capacity Planning is to: Keep capacity utilization at desired levels and to
test the feasibility of planned output against existing capacity.
• It is the process of planning the quantity and timing of output over the intermediate time
horizon (3 months to one year).
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• Within this range, the physical facilities are assumed to be fixed for the planning period.
• Therefore, fluctuations in demand must be met by varying labour and inventory schedule.
• The variables of the production system are labour, materials and capital.
• Hence, the employment and use of overtime (OT) are the two relevant variables.
1. Vary the size or the workforce: Output is controlled by hiring or laying off workers in
proportion to changes in demand.
2. Vary the hours worked: Maintain the stable workforce, but permit idle time when there
is a slack and permit overtime (OT) when demand is peak.
3. Vary inventory levels: Demand fluctuations can be met by large amount of inventory.
4. Subcontract: Upward shift in demand from low level. Constant production rates can be
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met by using subcontractors to provide extra capacity.
AGGREGATE PLANNING GUIDELINES The following are the guidelines for aggregate
planning:
Learning Outcome
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PartialPaper # 1
Partial Paper # 2
RH Ch1,2
Online Discussion
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See this link for the range of TLA you can apply:
https://youtu.be/leMOReAE2hk
You want to dive deep into the world of finance and management? Visit us:
http://www.frankfurt-school.de/en/hom...
Assessment Tasks/Outputs
Operations Plan
Each group is required to submit partial project papers to serve as periodic updates of their
progress in completing the Operations Plan. These project papers will be graded.
• Very Brief Industry Background -- (Just a SUMMARY! Not included in the Opman Panel
grading.
2. Target Market - Can you describe the customer base in such terms as age, income, lifestyle,
or
similar dimensions? What is the projected growth in the primary customer base over the next
five years? What is the frequency of the purchase? Are brands important to the customers?
3. Competition Analysis - Who are the primary competitors, and what are their market
shares?
What are the operations and marketing strategies of the various competitors?
J. Internet Sources:
the group. This will be our official yahoo group for the entire batch of Mgt Standard or
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Legal
Management students. This is where I will make all my announcements for your batch.
your name and once verified, I will allow you to join the group.
3.) You can access and download the Power Point slides and other Opman stuffs from
Yahoo Mail.
The teacher reserves the right to raise a student’s grade if in his judgment, a particular
student’s overall performance, behavior and character merits this recognition. The
teacher, of course, has no right to pull down any student’s grade point achievement.
1. Textbooks
2. Journal articles from open/paid sources
3. YouTube lectures such as TEDX
4. Free MOOCs
Examples:
https://teachingcommons.stanford.edu/resources/course-preparation-resources.
https://teachanywhere.stanford.edu/remote-exam-administration ETC.
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Rebecca T. Anonuevo, PhD
NPC President
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