2008 Undercounter Dishwasher: Consumer Care Technical Education Group Presents
2008 Undercounter Dishwasher: Consumer Care Technical Education Group Presents
2008 Undercounter Dishwasher: Consumer Care Technical Education Group Presents
2008 UNDERCOUNTER
DISHWASHER
Models: GU2800XTV
GU3600XTV
JOB AID
Part No. 8178741
FORWARD
This Whirlpool Job Aid, “2008 Undercounter Dishwasher” (Part No. 8178741), provides the In-
Home Service Professional with information on the installation, operation, and service of the
2008 Undercounter Dishwasher. For specific information on the model being serviced, refer to
the “Use and Care Guide,” or “Tech Sheet” provided with the washer.
The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only.
Always use the Wiring Diagram supplied with the product when servicing the unit.
- ii -
TABLE OF CONTENTS
Page
GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Dishwasher Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Model & Serial Number Designations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Model & Serial Number Label And Tech Sheet Locations. . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Whirlpool Model & Serial Number Designations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
INSTALLATION INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
THEORY OF OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Cycle Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
COMPONENT ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Component Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Removing The Spray Arm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Removing The Wash Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Removing The Water Feed Tube / Turbo Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4, 4-5
Removing The Cover Sieve and Diverter Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Removing The Access Panel and Toe Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Removing The Optical Water indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Removing The Drain Hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Removing The Drain Pump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Removing The Sump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Removing The Diverter Valve Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Removing The Outer Door Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Removing The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
COMPONENT TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Dishwasher Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Heater Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Water Valve Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Vent Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Drain Motor Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Diverter Valve Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
DIAGNOSTICS AND Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
WIRING DIAGRAMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
- iii -
-NOTES-
- iv -
GENERAL
DISHWASHER SAFETY
1-1
MODEL & SERIAL NUMBER LABEL
AND TECH SHEET LOCATIONS
The Model/Serial Number label and Tech Sheet locations are shown below.
1-2
WHIRLPOOL MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER G U 2500 XT P B
SERIES CODE
400 = BASE PLATFORM
600 = DERIVATIVE MODELS
800 = BASE PLATFORM
900 = POWER CLEAN PLATFORM
1000 = TALL TUB PLATFORM - PLASTIC
2000 = TALL TUB PLATFORM - GOLD PLASTIC
3000 = TALL TUB PLATFORM - STAINLESS
L000 = DERIVATIVE MODELS
C000 = DERIVATIVE MODELS
FEATURE CODE
P = PREMIUM WASH SYSTEM (FOR "L" SERIES)
PW = PREMIUM WASH SYSTEM
SW = STANDARD WASH SYSTEM
XT = TALL TUB WASH SYSTEM
DW = 18" WASH SYSTEM
YEAR OF INTRODUCTION
V = 2008
COLOR CODE
B = BLACK MONOCHROMATIC
M = BLACK CONSOLE W/BLACK BISCUIT PANEL
Q = WHITE MONOCHROMATIC
S = BLACK W/STAINLESS PANEL
T = BISCUIT MONOCHROMATIC W/FRAMELESS PANEL
U = BLACK CONSOLE W/BLACK/ALMOND PANEL AND
BISCUIT/WHITE PANEL
X = BLACK CONSOLE W/BLACK/WHITE PANEL SERIAL NUMBER
Y = STAINLESS MONOCHROMATIC
W = BLACK W/WHITE DOOR PANEL SERIAL NUMBER N U 41 01002
DIVISION RESPONSIBILITY
F = Findlay, OH
YEAR OF PRODUCTION
U = 2007 W = 2008
WEEK OF PRODUCTION
41 = 41ST WEEK
PRODUCT SEQUENCE NUMBER
1-3
SPECIFICATIONS
Model GU2800XTV GU3600XTV
Gold Gold
Control
Type of Control Electronic Full A/0 w Electronic Full A/0 w
Graphic icons Graphic icons
Knob Type Blue LED’s Blue LED’s
LED Start / Cancel Start / Cancel
Options Options
Cycles Cycles
4 Cycle Status 4 Cycle Status
No Count Down No Count Down Display
Display
Dispensers
Bulk Dispensing w/ 6 Cycles 6 Cycles
Removable Reservoir
1-4
Adaptive Wash Adaptive Wash
Cycles Pots & Pans Pots & Pans
Adaptive Wash
(Smart Wash)
Pots/ Pans Pots/ Pans Pots/ Pans
Heavy Plus
Heavy
Normal Normal Normal
China China China
Glass Xpress / Fast Fast Wash Fast Wash
Wash
Short Wash
Rinse Only Rinse Only Rinse Only
Plate Warm
High Temp Wash High Temp Wash
Options 6 Options 6 Options
High Temp Boost / Power Scour Power Scour
Wash / Scour
Soak and Scour Sani Rinse (NSF) Sani Rinse (NSF)
Power Scour Heated Dry Heated Dry
Sani Rinse (NSF)
Dry Option Control Lock Control Lock
Delay Wash 2-4-6 Hour Delay 2-4-6 Hour Delay
Control Lock Control Lock Control Lock
1-5
Access Panels
Product Dimensions Height 33 7/8” - 34 1/2” 33 7/8” - 34 1/2”
Width 23 7/8 23 7/8
Depth 24 1/2 24 1/2
1-6
INSTALLATION INFORMATION
INSTALLATION REQUIREMENTS FOR DISHWASHER
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, fol- WARNING
low basic precautions, including the
following:
• Read all instructions before using the dish-
washer.
• Use the dishwasher only for its intended
function. Tip Over Hazard
• Use only detergents or rinse agents recom- Do not use dishwasher until completely
mended for use in a dishwasher, and keep installed.
them out of the reach of children. Do not push down on open door.
• When loading items to be washed:
Doing so can result in serious injury or
1) Locate sharp items so that they are not cuts.
likely to damage the door seal; and
2) Load sharp knives with the handles up to You need to:
reduce the risk of cut-type injuries. • Slowly open dishwasher drawer while some-
• Do not wash plastic items unless they are one grasps the rear of the dishwasher. Re-
marked “dishwasher safe” or the equivalent. move shipping materials. Close dishwasher
For plastic items not so marked, check the door. Latch the dishwasher door shut.
manufacturer's recommendations. • Observe all governing codes and ordi-
• Do not touch the heating element during or nances.
immediately after use. • Install this dishwasher as specified in these
• Do not operate the dishwasher unless all instructions.
enclosure panels are properly in place. • Have everything you need to properly install
• Do not tamper with controls. dishwasher.
• Do not abuse, sit on, or stand on the door, • Installation should be performed by a qualified
lid, or dish racks of the dishwasher. service technician. The dishwasher must be
• To reduce the risk of injury, do not allow chil- installed to meet all electrical and plumbing
dren to play in or on the dishwasher. national and local codes and ordinances.
• Under certain conditions, hydrogen gas may
be produced in a hot water system that has
not been used for two weeks or more. HY-
DROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a
period, before using the dishwasher turn on all
hot water faucets and let the water flow from
each for several minutes. This will release
any accumulated hydrogen gas. As the gas
is flammable, do not smoke or use an open
flame during this time.
• Remove the door or lid to the washing
compartment when removing an old dish-
washer from service or discarding it.
2-1
Gather the required tools and parts before start- Parts needed
ing installation. Read and follow the instructions
provided with any tools listed here.
TOOLS NEEDED
• Pliers
• Phillips screwdriver
• Flat-blade screwdriver Other parts you may also need:
• 5/16" and 1/4" nut drivers or hex sockets
• Measuring tape or ruler 1-1/2”–2”
(38.1– 5.0 cm)
Side mounting kit
for solid surface
Masking or
duct tape
Screw-type countertops
• UL listed or CSA approved twist-on wire clamps (3 max) (Part No. 8212560)
connectors *
• 10" adjustable wrench that opens to 1-1.8” NOTE: Parts available for purchase in plumb-
(2.9 cm) ing supply stores. Check local codes. Check
• Utility knife existing electrical supply. See “Electrical Re-
quirements” section. It is recommended that
• Small Level
electrical connections be made by a licensed
• 5/8” open-end wrench electrical installer.
*Must be the proper size to connect your house- In addition, for first time installations
hold wiring to 16-gauge wiring in dishwasher.
Tools needed:
Other useful items you may need:
Electric drill
with 1/2", 3/4”
and 1-1/2" hole Small
saw bits tubing cutter Wire stripper
Flashlight Bath towel
Parts needed:
Shallow pan Wood block
Copper tubing (3/8” See “Electrical Requirements” section
O.D. suggested) or
Parts SUPPLIED flexible braided
water supply line
For Direct Wire: For Power Supply
use UL listed or Cord: use UL
CSA approved listed power
conduit supply cord kit
2 - Drain hose clamps Drain hose 2 - #10 x 1/2” connector to marked for use
(1 large and 1 small) Phillips-head fit 7/8” (2.2 cm) with dishwasher
screws hole
Silver Green
Make sure all these parts are included in the literature package.
Make sure all these parts are included in the
literature package.
2-2
Location Requirements NOTE: To prevent shifting during dishwasher
operation,shims must be securely attached to
Grounded electrical supply required. the floor.
Do not run drain lines, water lines or electrical If dishwasher will be left unused for a period of
wiring where they can interfere with or contact time or in a location where it may be subject
dishwasher motor or legs. to freezing, have it winterized by authorized
The location where the dishwasher will be service personnel.
installed must provide clearance between mo- Make sure pipes, wires and drain hose are within
tor and flooring. Motor should not touch the the shaded area shown in the “Product and
floor. Cabinet Opening Dimensions” see page 2-4.
Do not install dishwasher over carpeted floor-
ing.
Protect dishwasher and water lines leading to
dishwasher against freezing. Damage from
freezing is not covered by the warranty.
A side panel kit is available from your dealer
for installing your dishwasher at the end of your
cabinetry.
A moisture barrier accessory (Part No. 4396277)
is available from your dealer for installing under-
neath the countertop, but is not required.
Check location where dishwasher will be in-
stalled. The location must provide:
• easy access to water, electricity and drain.
• convenient access for loading and unloading
dishes. Corner locations require a 2” (5.1 cm)
minimum clearance between the side of the
dishwasher door and the wall or cabinet.
• square opening for proper operation and
appearance.
• cabinet front perpendicular to floor.
• level floor. (If floor at front of opening is not
level with floor at rear of opening, shims may
be needed to level dishwasher.)
Helpful Tip: Be sure to accurately measure
dimensions and ensure dishwasher is level if
the floor in the dishwasher opening is uneven
(example: flooring extends only partway into
opening).
2-3
Product and Cabinet Opening Dimensions
23
4” (60 -7/8
-1/ ) .6 ”
25.1 cm cm
(64 /2” )
-1 )
24.2 cm
(62
”
3 3/c4m)*
(86 3-7 9
wi cm /8” (1.
th ) m
remwhe in.
ov els
ed *Insulation may
be compressed.
(not used on all models)
” (6124”
24cm)
cm
” (61 )
21 m) c
**
.3
(53
6
(17-3/4
.2 ”
cm
3 cm4” ) )
.4
4”cm) 10
(86 in* .2 1-3 (26 -1/2
m (10 (4. /4” .7 ”
cm
4c )
m)
2-
(6. 1/2” 6
(15-1/4
NOTE: Shaded area of cabinet walls show where 3”m) 4c
.9 ”
6 c m) cm
utility connections may be installed. (7. )
Cle
Ar ar
ea
*Measured from the lowest point on the
underside of countertop. May be reduced to
33-7/8” (86 cm) by removing wheels from
dishwasher. 2”m)
1c
(5.
NOTE: Shaded**Minimum,
area of cabinet
measured wallspoint
from narrowest show
of
opening.
where utility connections may be installed.
cm ”
.4 /4
)
(4 -3
1
2-4
DRAIN Requirements Water Supply Requirements
• A new drain hose is supplied with your dish-
• A hot water line with 20-120 psi
washer. If this is not long enough, use a new
drain hose with a maximum length of 12’ (3.7 (138-862 kPa) water pressure can be verified
m) (Part No. 3385556) that meets all current by a licensed plumber.
AHAM/IAPMO test standards, is resistant to • 120°F (49°C) water at dishwasher.
heat and detergent, and fits the 1” (2.5 cm) • 3/8” O.D. copper tubing with compression
drain connector of the dishwasher. fitting or flexible braided water supply line
• Make sure to connect drain hose to waste tee (Part No. 4396897RP) NOTE: 1/2” minimum
or disposer inlet above drain trap in house plastic tubing is not recommended.
plumbing and 20” (50.8 cm) minimum above • A 90° elbow with 3/8” N.P.T. external pipe
the floor. It is recommended that the drain threads on one end.
hose either be looped up and securely fas- • Do not solder within 6” (15.2 cm) from water
tened to the underside of the counter, or be inlet valve.
connected to an air gap.
Air gap
2-5
Electrical Requirements If connecting dishwasher with a power
supply cord:
WARNING
• Use UL listed power supply cord kit (Part No.
4317824) marked for use with dishwasher.
• Power supply cord must plug into a grounded
3 prong outlet, located in the cabinet next to
the dishwasher opening. Outlet must meet
Electrical Shock Hazard all local codes and ordinances.
Disconnect electrical power at the fuse
box or circuit breaker box before in-
stalling dishwasher.
Failure to do so can result in death or
electrical shock.
Be sure that the electrical connection and If connecting dishwasher with direct
wire size are adequate and in conformance wiring:
with the National Electrical Code, ANSI/
NFPA 70 - latest edition and all local codes • Use flexible, armored or non-metallic
andordinances. sheathed, copper wire with grounding wire
that meets the wiring requirements for your
A copy of the above code standards can be home and local codes and ordinances.
obtained from: National Fire Protection
• Use a U.L. listed or CSA approved conduit
Association One Batterymarch Park Quincy, connector.
MA 02269
You must have:
• 120-volt, 60 Hz, AC-only, 15 or 20 amp., fused
electrical supply.
• copper wire only.
We recommend:
• a time-delay fuse or circuit breaker.
• a separate circuit.
2-6
INSTALLATION INSTRUCTIONS
1. Disconnect electrical power at the fuse Check water and electrical placement
box or circuit breaker box before installng
dishwasher.
2. Shut off the water supply to the dishwasher. Water line
Cable
Cabnet Opening—New Utilities” see page 8.
Water line
6”
(1
5.
2
cm
)
Cable
2-7
Prepare Cabinet Opening—New
Utilities 2 Power Supply Cord–Prepare hole
Preferred location
1 Direct Wire–Drill hole
Optional location
Preferred location
1-1/2”
(3.8 cm)
3/4”
(1.9 cm)
2-8
Prepare and Route Water Line
2 Direct Wire–Prepare hole
Helpful Tip: Routing the water line through
the left side of cabinet opening will make water
connection easier.
1 Drill hole
Wood Metal
cabinet cabinet Preferred locations
Optional locations
Wood cabinet: Sand hole until smooth.
Metal cabinet: Cover hole with grommet
(not provided). 1/2”
(1.3 cm)
6”
2 Measure water supply line
(1
5.
2
cm
)
2-9
Install Drain Hose
3 Route water supply line
IMPORTANT: Always use a new drain hose.
Check local codes to determine if an air gap
is required.
1 Drill hole
Drain hose
Slowly turn water shutoff valve to “ON” position. Route drain hose as shown through hole in
Flush water into a shallow pan until clear to get cabinet to the front center of opening where
rid of particles that could clog the inlet valve. drain connection will be made. Tape drain hose
Turn shutoff valve to “OFF” position. to the floor in area shown. This will prevent it
from moving when dishwasher is moved into
cabinet opening.
2-10
Option B, No waste disposer – no air gap
3 Connect drain hose
Connect drain hose to waste tee or waste disposer
using one of the following options: No waste disposer – no air gap
• Option A, Waste disposer – no air gap Large silver
• Option B, No waste disposer – no air gap drain hose clamp
• Option C, Waste disposer – with air gap Waste tee
• Option D, No waste disposer – with air gap
Drain hose
2-11
Option C, Waste disposer – with air gap Option D, No waste disposer – with air gap
Waste disposer – with air gap No waste disposer – with air gap
Air gap
Air gap
Screw-type clamps Large silver drain
Screw-type clamps hose clamp
Large silver drain
Disposer inlet hose clamp
Waste tee Rubber hose
connector
Rubber hose
connector
Drain hose
Drain hose
2-12
Prepare Dishwasher
2 Remove panels
WARNING
2-13
4 Connect 90° elbow fitting to
water inlet valve
What type of electrical
connection will you use?
Power Supply Cord:
Follow Option A instructions
Direct Wire:
Follow Option B instructions
2-14
WARNING 3 Power Cord—Connect
remaining wires
2-15
5 Power Cord—Reinstall Dishwasher Height Adjustment Chart
terminal box cover Cabinet Wheel Number of turns
opening height position on front leg
3
2
1
2-16
3 Built-up Floors—Add 2 Move dishwasher close to
shims as needed cabinet opening
Drain
hose
Direct Wire
2” only
(5
cm
)
)
Water
0. ”
cm
(1 4
1
line
Cable
cm ”
(7 3/4
)
2 -
Built-up floors (Kitchen floor height is higher IMPORTANT: Double check correct placement
than cabinet opening.) Example: Kitchen floor of utilities. Grasp the sides of the dishwasher
tile does not extend into cabinet opening. Add at the edges of the door panel. Tilt dishwasher
shims as needed in the area shown to bring backwards on wheels and move dishwasher
the dishwasher up to 34” (86.4 cm) below the close to cabinet opening.
countertop.
NOTE: Do not push on the front of the panel
NOTE: Shims must be securely attached to or on the console–they may dent.
floor to prevent movement when the dishwasher
Helpful Tip: Temporarily tape utilities to the
is in use.
floor in the locations shown to prevent them
Move Dishwasher into Cabinet from moving when dishwasher is moved into
Opening the cabinet opening.
Using two or more people, stand dishwasher Check that water line is on the left side of open-
upright. ing and drain hose is near the center of the
NOTE: Do not install kickplate until instructed. cabinet opening.
2-17
4 Open and close door 6 Door falls open—
Increase spring tension
Insulation
blanket
2-18
Helpful Tip: Push up on front of dishwasher to
8 Align front of dishwasher raise dishwasher off the ground to adjust front
with front of cabinet doors legs. With some installations, it may be easier
to adjust the front legusing the 3/16” hex head
socket or adjustable wrench.
2-19
Connect to Water Supply
3 Tighten copper or braided
tubing connection
1 Slide nut and ferrule
onto tubing
Nut
Ferrule
Copper tubing only: Put the tubing into the Place paper towel under 90° elbow fitting. Turn
90° elbow fitting as far as it will go (the copper on water supply and check for leaks. If leak
tubing bends and kinks easily). Slide the nut occurs, repeat previous step.
and ferrule forward and start the nut onto the If needed, see website for animated represen-
elbow threads. tation of this step. Visit www.whirlpool.com/
Flexible braided connection: Secure nut to elbow watersupply under FAQ tab.
using 5/8” open ended wrench or adjustable
wrench.
NOTE: Do not use Teflon® tape with compres-
sion fittings.
2-20
Connect to Drain Make Direct Wire Electrical
Connection
NOTE: If the power supply cord was connected
1 Connect drain hose
earlier proceed to Secure Dishwasher inCabi-
Green clamp net Opening section.
Drain hose
Green clamp
Black drain hose
connector
Drain hose stop
Stop
Stop
Wiring configuration
Power supply wire: Terminal box wire:
white white
black black
Ground ground wire ground connector
wire Ground
wire
Washer
Ground
connector If needed, see website for animated representa-
tion of this step.
Form bare ground wire into a U-shaped hook. Visit www.whirlpool.com/electrical under FAQ tab.
Wrap ground wire hook clockwise around
ground connector screw and under the washer.
Securely tighten ground connector
4 Direct Wire—Secure cable
in conduit connector
2-22
5 Direct Wire—Reinstall 2 Remove lower dish rack
and place towel
terminal box cover
2-23
4 Check door clearance 6 Remove towel and replace
lower dishwasher rack
Access
panel
Insulation
Grounding
clip
Lower
Open door and check that space between dishwasher panel
cabinet opening and tub is equal on both sides.
If spacing is not equal, loosen bracket screws secured
and shift tub. Tighten bracket screws. Check that grounding clip is attached to the
lower panel.
2-24
2 Reinstall access panels
WARNING
Reconnect Power
2-25
Check Operation Additional Tips
• Read the Dishwasher User Instructions Expect longer wash times. Your new dishwasher
that came with your dishwasher. will average 2-3 hours per load, but use nearly
• Check that all parts have been installed and 40% less energy than older models. Designed
no steps were skipped. Check that you have with a low wattage, low energy consumption mo-
all tools used. tor, your dishwasher washes longer to ensure ex-
• Start dishwasher and allow it to complete the ceptional cleaning. Certain models are equipped
shortest wash cycle. After the first 2 minutes with an optical water sensor so the first cycle will
unlatch door, wait 5 seconds, then open door. run longer to calibrate to optical sensor. Selecting
Check to see that there is water in the bottom certain options could increase cycle time past 3.5
of the dishwasher tub. Check that dishwasher is hours.
working properly.
If not, disconnect power or unplug dishwasher and Rinse Aid is necessary for good drying results:
see “If Dishwasher Does Not Operate” section. This dishwasher is designed to be used with rinse
aid for good drying performance and controlling
If Dishwasher Does Not Operate
hard water deposit build-up. Energy efficient dish-
washers use less water and energy so they de-
First try the solutions suggested here to possibly
pend on the water sheeting action of rinse aid for
avoid the cost of a service call.
good drying performance.
• Has the circuit breaker tripped or the house
fuse blown?
Start/Resume light may flash:
• Is the door closed tightly and latched?
When pressing Start/Resume, you must make
• Has the cycle been set correctly to start the
sure the door is closed within 3 seconds. If you
dishwasher?
do not, the Start/Resume light will flash until you
• Is the water turned on? press it again. (You must also do this when adding
If none of these work, call 1-800-253-1301, or in a dish during the middle of a cycle.)
Canada, call 1-800-807-6777.
For Roper models, call 1-800-447-6737, or in Canada
call 1-800-807-6777.
2-26
THEORY OF OPERATION
General Diverter Valve
2008 Undercounter Diswasher During wash, water travels from the wash motor
Your dishwasher has the latest technology up through the diverter valve which only allows
in dishwasher filtration. This triple filtration the water to flow through one of three wash
system minimizes sound and optimizes water zone configurations.
and energy consumption while providing 1. Middle wash arm and upper spinner
superior cleaning performance. Throughout 2. Lower wash arm and upper spinner
the life of your dishwasher, the filter will
3. TurboZone only
require maintenance to sustain peak cleaning
performance. Cycle times are longer in this dishwasher, typically
The triple filter system consists of 2 parts 20 minutes per cycle, due to lower water consump-
which filter one hundred percent of the water. tion and alternating wash zones. Some cycles can
The majority of water is filtered thru the upper last up to four hours. The short one hour cycle
filter, and the remaining water is filtered thru does not include a dry cycle.
the fine mesh filter of the lower filter cup.
Very Hard Water
• The upper filter assembly keeps oversized
If the customer has hard water (above 15 grains),
items and foreign objects along with very fine
the filter should be cleaned at least once per
food particles out of the pump.
• The lower filter keeps food from being month. Building up of white residue on the
recirculated onto your dishware with the dishwasher indicates hard water.
fine mesh screen.
• Inside the lower filter is a baffle that stands
in front of the wash motor inlet. This baffle
optimizes the performance of the lower filter
and keeps large items from entering the wash
pump.The lower spray arm has a spray nozzle
pointing down to clean the screen and direct
the food soils to the filter cup.
The filters may need to be cleaned when:
• Visible objects or soils are on the Upper Filter
Assembly.
• There is degradation in cleaning performance
(that is, soils still present on dishes).
• Dishes feel gritty to the touch.
In drain, the water flows through the center of
the filter cup, down and out the drain opening.
3-1
CYCLE OPERATION
NOTE: Cycles shown depict typical low soil version. Cycles will vary based on sensor inputs and
options selected.
POTS & PANS
DRAIN
DRAIN 0 MIN FILL WASH
SEQUENCE
0:40 MAX 1:13 4:00
1:43 MAX
THERMAL DRAIN
FILL DETERGENT WASH WASH
HOLD *1 SEQUENCE
1:11 DISPENSE 2:15 50:00
120O 55:00 1:12 MAX
DRAIN
FILL WASH
SEQUENCE
1:06 6:00
1:12 MAX
HEATED THERMAL RINSE DRAIN
FILL WASH
WASH HOLD *1 AID SEQUENCE
1:06 8:00
15:00 140O 45:00 DISPENSE 1:08 MAX
PAUSE DRY *2,3
6:00 26;00
NORMAL
DRAIN
DRAIN 0 MIN FILL WASH
SEQUENCE
0:40 MAX 1:13 4:00
1:43 MAX
THERMAL DRAIN
FILL DETERGENT WASH WASH
HOLD *1 SEQUENCE
1:09 DISPENSE 2:15 25:00
105O 35:00 1:12 MAX
DRAIN
FILL WASH
SEQUENCE
0:18 4:42
0:35 MAX
HEATED THERMAL
DRAIN RINSE DRAIN
FILL WASH WASH
WASH HOLD *1
SEQUENCE AID SEQUENCE
0:18
1:04 4:42 0:35
O MAX. 8:00
15:00 140 45:00 DISPENSE 1:08 MAX
FILL
PAUSE DRY *2,3
HEATED WASH THERMAL HOLD RINSE AID WASH DRAIN SEQUENCE
1:04
6:00 15:00
26;00 140o 45:00 DISPENSE 8:00 1:08 MAX.
3-2
SMART WASH / ADAPTIVE WASH
DRAIN
DRAIN 0 MIN FILL WASH
SEQUENCE
0:40 MAX 1:13 4:00
1:43 MAX
THERMAL DRAIN
FILL DETERGENT WASH WASH
HOLD *1 SEQUENCE
1:09 DISPENSE 3:45 25:00
105O 35:00 1:12 MAX
DRAIN
FILL WASH
SEQUENCE
0:18 4:42
0:35 MAX
DRAIN
FILL WASH
SEQUENCE
0:18 4:42
0:35 MAX
HEATED THERMAL DRAIN
FILL RINSE AID WASH
WASH HOLD *1 SEQUENCE
1:04 DISPENSE 8:00
15:00 140 45:00
O
1:08 MAX
PAUSE DRY *2,3
6:00 26:00
CHINA
DRAIN
DRAIN 0 MIN FILL WASH
SEQUENCE
0:40 MAX 1:13 4:00
1:43 MAX
THERMAL DRAIN
FILL DETERGENT WASH WASH
HOLD *1 SEQUENCE
1:09 DISPENSE 2:15 25:00
105O 35:00 1:12
DRAIN
FILL WASH
SEQUENCE
0:18 4:42
0:35 MAX
DRAIN
FILL WASH
SEQUENCE
0:18 4:42
0:35 MAX
HEATED THERMAL DRAIN
FILL RINSE AID WASH
WASH HOLD *1 SEQUENCE
1:04 DISPENSE 8:00
15:00 135O 45:00 1:08 MAX
PAUSE DRY *2,3
6:00 26:00
*1: Thermal hold = heated wash until temperature reached or maximum time.
*2: Heater not on for entire dry period.
*3: If selected.
3-3
ONE HOUR WASH
DRAIN
DRAIN 0 MIN FILL WASH
SEQUENCE
0:40 MAX 1:13 3:00
1:43 MAX
DRAIN
FILL WASH
SEQUENCE
1:04 3:00
1:08
DRAIN
FILL DETERGENT WASH
SEQUENCE
1:11 DISPENSE 14:45
1:12 MAX
DRAIN
FILL WASH
SEQUENCE
1:06 3:00
1:12 MAX
HEATED DRAIN
FILL RINSE AID WASH
WASH SEQUENCE
1:06 DISPENSE 5:30
15:00 1:08 MAX
PAUSE DRY *2,3
6:00 29:00
*1: Thermal hold = heated wash until temperature reached or maximum time.
*2: Heater not on for entire dry period.
*3: If selected.
3-4
COMPONENT ACCESS
This section instructs you on how to service each component inside the Dishwasher.
The components and their locations are shown below.
COMPONENT LOCATIONS
IN-TUB COMPONENTS
Water Inlet
Removable Filters
Spray Arm
Drain Motor
4-1
REMOVING THE SPRAY ARM
WARNING
Spray Arm
4-2
REMOVING THE WASH FILTERS
4. Push down to rotate the lower wash filter
WARNING counterclockwise to unlock it and lift wash
filter out of dishwasher.
Upper Filter
4-3
REMOVING the WATER FEED TUBE / TURBOZONE™
WARNING 5. Remove water feed tube:
a) Remove screw located at the center
back of the tub.
1. Unplug dishwasher or disconnect power. b) Remove one screw located at the top
2. Open the dishwasher door. of the tub near the upper spray arm.
3. Remove upper and lower rack out of the
dishwasher.
Upper Spray Arm
Spray Arm
screw
Locking Tab
Spray Arm
Spray Arm Retainer
4-4
REMOVING the WATER FEED TUBE
(continued from 4-4)
7. Swing the release lever CCW to remove
the feed tube from the pump assembly.
Release Lever
Lower Filter
WARNING
WARNING
Diverter Disc
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
screw
Locating Pin
4-6
Removing the Access REMOVING THE Optical
Panel and Toe Panel WATER INDICATOR
1. Unplug dishwasher or disconnect power.
WARNING 2. Remove the access panel and toe panel.
3. Disconnect the wire connector to the
optical water indicator, or OWI, by lifting
the locking tab and removing the wire
connector.
4. Turn the OWI 90 degrees counter clockwise
Electrical Shock Hazard and pull it out of the sump.
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Two screws
Tech Sheet
4-7
REMOVING THE drain hose
WARNING
4-8
REMOVING THE DRAIN PUMP
5. Press the locking tab located behind the
WARNING drain pump.
Locking Tab
RAST Connector
4-9
REMOVING THE SUMP
6. Open the dishwasher door.
WARNING 7. Remove both dishracks.
8. Remove the upper and lower filters.
(see page 4-3 for procedure)
9. Remove the lower Spray Arm assembly.
(see page 4-2 for procedure)
10. Remove the Turbo wash manifold.
(see page 4-6 for procedure)
Electrical Shock Hazard
11. Remove the feed tube assembly.
Disconnect power before servicing.
(see page 4-6 for procedure)
Replace all parts and panels before
operating. 12. Reach under the dishwasher and push up
on the sump to separate the seal of the
Failure to do so can result in death or
sump from the tub bottom.
electrical shock.
1. Unplug dishwasher or disconnect power.
2. Remove the access panel and toe panel.
3. Remove the drain hose.
4. Remove the drain pump.
5. Reach under the dishwasher and rotate Upper filter tabs
Optical Water
Indicator Wire
Connector
Tab by
Drain
Pump
4-10
15. Pull the harness wires on the left side of 20. Disconnect the wire connector to the
the sump off of the wire retainer. diverter motor by lifting the locking tab
and removing the wire connector.
Harness
Wires Diverter Motor
Connector
Wire
Retainer
Locking Tab
16. While lifting the sump, be sure that the
harness wires on the right side of the sump 21. Remove the wires from the wire retainer
release from the wire retainer clip. clips on the wash motor.
22. Disconnect the two wire connectors to the
Harness
Wires wash motor by lifting the locking tabs and
removing the wire connectors.
Wire
Retainer
Clip
Locking Tab
Wire
Retainer
Clip
17. Turn the sump over and set it down in the Locking Tab
sump hole upsidedown.
18. Remove the wires from the wire retainers 23. The sump can now be removed from
on the diverter dishwasher.
19. Disconnect the wire connector to the 24. When reinstalling the sump into the tub
diverter limit switch by lifting the locking use the alignment tab in the front of the
tab and removing the wire connector sump and match it to the slot in the tub.
Diverter Limit Switch
Connector
Wire
Retainers
Slot in Tub
4-11
Removing the Diverter Valve Motor
WARNING
Two Screws
4-12
Removing the Outer Door Panel
5. Lean the front panel away from the
WARNING dishwasher.
Eight Screws
4-13
Removing the Control Panel
5. Gently pull outward to disengage the
WARNING control panel.
6. The control panel will be connected with
wires that may need to be disconnected
to set the control panel down.
Six Screws
4-14
- NOTES-
4-15
COMPONENT TESTING
TESTING DISHWASHER COMPONENTS
FROM THE CONTROL
Before testing any of the components, • Check all connections before replacing com-
perform the following checks: ponents, looking for broken or loose wires,
• The most common cause for mis-dianosed failed terminals, or wires not pressed into
control failure is poor connections. connectors far enough.
Therefore, disconnecting, inspecting and
reconnecting wires will be necessary • Voltage checks must be made with all con-
throughout test procedures. nectors attached to the boards.
• All tests/checks should be made with a • Resistance checks must be made with power
VOM or DVM having a sensitivity of 20,000 cord unplugged from outlet, and with wiring
ohms-per-volt DC, or greater. harness or connectors disconnected from
the control.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
5-1
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
5-2
DIAGNOSTICS & TROUBLESHOOTING
Troubleshoting Guide
WARNING
Won’t Start and Control is programmed to not 1. Open and close door and then press
Start/Resume key start if it suspects door switch is Start/Resume key. Instruct customer.
LED Flashes stuck closed. Control looks for 2. Unplug dishwasher or disconnect power.
3 Times When switch to open between cycles. 3. Measure resistance of door switch contacts
Customer didn’t open door
5-2
Start/Resume Key while checking mechanical operation of latch
is Pressed between cycles. assembly.
Door switch contacts stuck
closed.
Won’t Start and Control detected motor and/or Refer to “Service Error Codes” table.
Start/Resume Key heater problems.
LED Flashes 3 6-1
Times When Start/ 7-1
Resume Key is 7-2
Pressed and Clean
LED or Completed
is Blinking
Won’t Accept Key Control Lockout feature Instruct customer. Press and hold the Heated Dry
Presses and accidentally turned on by key for 5 seconds to turn off (or on) the Control
Control Lock LED customer. Lock feature.
On Control detected keypad problem. Refer to “Service Error Codes” table. 2-1
Some Keys Work Open key or LED circuit(s) on the See “Checking Keypad Operation.”
but One or More keypad, or open circuits on the
Keys Won’t control to the key(s) and LEDs.
Respond
Unusual LED or Open ID diodes and/or LED See “Checking Keypad Operation.”
Display Readouts circuit(s) in keypad, or open
circuits on the control that drive 6-2
the ID diodes or LEDs.
Washes for <45 Unit is in Sales Demo mode. Press the following key sequence in less than
CUSTOMER RELATED
POTENTIAL CAUSES CHECK ERROR
DESCRIPTION
CODE(S)
Some Keys Work Open key or LED circuit(s) on the See “Checking Keypad Operation.”
but One or More keypad, or open circuits on the
Keys Won’t control to the key(s) and LEDs.
Respond
Unusual LED or Open ID diodes and/or LED See “Checking Keypad Operation.”
Display Readouts circuit(s) in keypad, or open
circuits on theor
the ID diodes control
LEDs.that drive
Washes for <45 Unit is in Sales Demo mode . Press the following key sequence in less than
Seconds Without 3 seconds to turn Demo mode off (or on):
Filling and then High Temp Heated Dry Heated Dry
Shuts Off High Temp Heated Dry Heated Dry
NOTE: Service Diagnostics will also clear Demo
mode.
Long Cycles and/or As part of normal operation, the Instruct customer. Explain thermal holds and how
Stuck in Certain dishwasher pauses 2 or 3 times the cycle pauses when they occur.
Part of Cycle during the cycle for thermal holds
and advances once temperature
is met.
OWI soil sensor picking high soil 1. Run Service Diagnostics cycle to check if OWI
cycle too often. is showing high soil with no soil added.
2. Check lens surface. Clean if needed.
3. Replace OWI.
NOTE: If OWI soil sensor is replaced, run
Diagnostics after installing new OWI to force
calibration on next regular wash cycle.
Heater takes a long time to heat Check for at least 100 VAC at power source.
water with low voltage.
A water heating problem could Refer to “Service Error Codes” table.
cause long cycles but will
typically cause a “water heating
7-1
fault”.
Diverter problem prevented water Refer to “Service Error Codes” table. 4-1
from heating. 4-4
Incoming water too cold . Refer to “Service Error Codes” table. 8-2
8-3
Sensor problem. Refer to “Service Error Codes” table. 3-1
3-3
Can Start a Cycle, Control canceled cycle due to Refer to “Service Error Codes” table.
but Cycle Does Not error detected with wash motor,
low water, or suds. 6-1
Complete (and 6-2
Clean LED or 8-1
Completed May
Blink)
Will Not Drain, or Drain loop check valve not 1. Disconnect drain hose at plumbing connection.
Excess Water Left sealing. 2. Elevate hose above dishwasher and fill with
in Unit water. If water flows into dishwasher, replace
entire drain loop (install as high as possible and
attach to underside of countertop if possible).
Customer misunderstands water Instruct customer. Sump will normally have about
level after drain. 2.4 cm (1 inch) of water remaining after cycle.
Draining problem. Refer to “Service Error Codes” table.
NOTE: Refer to table even if error code not 9-1
recorded by control.
RELATED
CUSTOMER
POTENTI AL CAUSES CHECK ERROR
DESCRIPTION
CODE(S)
Detergent Not Item in lower rack blocked lid or Instruct customer on proper dish loading.
Dispensing or blocked spray of water to
Detergent Left in dispenser.
Dispenser Mechanical binding of dispenser 1. Unplug dishwasher or disconnect power.
lid. 2. Check/replace dispenser.
Lid latch binding due to excess Instruct customer on proper dispenser filling.
detergent in mechanism.
Open coil on dispenser solenoid 1. Unplug dishwasher or disconnect power.
or loose/open connection in 2. Check resistance of dispenser coil and all
dispenser circuit. connections in dispenser circuit.
Open coil on dispenser solenoid 1. Unplug dishwasher or disconnect power.
or loose/open connection in 2. Check resistance of dispenser coil and all
dispenser circuit. connections in dispenser circuit.
Control cancelled cycle before Refer to “Service Error Codes” table. 6-1
dispensing due to error detected
with wash motor, low water, or
6-2
suds. 8-1
Faulty dispenser drive circuit on Check operation of dispenser during Diagnostics.
control.
Poor Wash Cycle selection of customer not Instruct customer on cycle selection. Recommend
appropriate for dish load. “High Temp” option for wash performance boost.
Plugged or damaged screens. Inspect following 3 screens.
Filter cup coarse screen
Filter cup fine screen
Sump fine screen
Spray arms not rotating. Check for free and proper arm rotation by
operating dishwasher and opening door to see
whether arms remain in the same position. If arms
are blocked by dish item, instruct customer.
May also have restricted movement due to
misalignment of the upper spray arm water
delivery system.
Check nozzles. If plugged, clean nozzles and
confirm filters installed properly.
Mechanical items covered See “Will Not Drain or Excess Water Left in Unit”,
previously. or “Detergent Not Dispensing or Detergent Left in
Dispenser,” or details on temperature sensing in
“Long Cycles and/or Stuck in Certain Part
Of Cycle.”
Soil sensor problem. Refer to “Service Error Codes” table.
3-2
NOTE: Refer to table even if error code not 3-3
recorded by control.
Diverter problem. Refer to “Service Error Codes” table.
4-1
NOTE: Refer to table even if error code not 4-4
recorded by control.
Control canceled cycle due to Refer to “Service Error Codes” table. 6-1
error detected with wash motor, 6-2
low water, or suds.
8-1
Film on Glasses Hard water leaving film on Check water hardness. If hard, instruct customer
and/or Dishes dishes. to use maximum detergent or try pouring ¼ cup of
Glass Magic into bottom of dishwasher. Also
recommend the High Temp option. To clean the
dishwasher, recommend running with 1 cup of
white vinegar sitting upright in upper rack.
6-4
CUSTOMER RELATED
POTENTIAL CAUSES CHECK ERROR
DESCRIPTION
CODE(S)
Line voltage too low to heat fast Check power source. Confirm at least 100 VAC.
enough.
Rinse Aid dispenser not See last three items under “Detergent Not
dispensing. Dispensing or Detergent Left in Dispenser.”
A heating problem could cause Refer to “Service Error Codes” table.
poor drying but will typically 7-1
cause a water heating fault.
Diverter problem prevented water Refer to “Service Error Codes” table.
from heating. 4-1
NOTE: Refer to table even if error code not 4-4
recorded by control.
Control canceled cycle due to Refer to “Service Error Codes” table. 6-1
error detected with wash motor, 6-2
low water, or suds.
8-1
Sanitized LED Door opened during final rinse or Instruct customer.
Blinks at the End of dry.
a Cycle (Control Incoming water too cold. Refer to “Service Error Codes” table. 8-2
Could Not Confirm 8-3
Sanitization Line voltage too low to heat fast Check power source. Confirm at least 100 VAC.
Achieved) enough.
Diverter problem prevented water Refer to “Service Error Codes” table. 4-1
from heating in final rinse. 4-4
A heating problem could cause Refer to “Service Error Codes” table.
the temperature not to reach but
will typically cause a water
7-1
heating fault.
Thermistor/OWI problem. Refer to “Service Error Codes” table. 3-1
3-2
Melted or Etched Customer uses non-dishwasher Instruct customer.
Dishware (Long safe dishes or loads directly over
and/or Hot Cycles) heater.
Temperature sensing problem. Refer to “Service Error Codes” table. 3-1
Water heating problem. Refer to “Service Error Codes” table. 7-2
Etching can be a result of using Instruct customer.
too much detergent.
Noisy Operation Spray arm stalled or blocked and Instruct customer if blocked.
spraying on the door. Check spray arm rotation and inspect for
plugged nozzles. If plugged, clean nozzles and
confirm filters installed properly.
Diverter problem. Refer to “Service Error Codes” table. 4-1
4-4
No or low water. Refer to “Service Error Codes” table. 8-1
Drains too long because of Refer to “Service Error Codes” table. 3-1
sensor problem. 3-3
9-1
Continued on the next page
6-5
SERVICE ERROR CODES TABLE Example 1-8 means "Inlet Water" function, "Low Water / Air in Pump" problem.
FUNCTION PROBLEM
CAUSES W HAT TO CHECK
CODE CODE
1 Control detected K2 relay stuck 1. Unplug dishwasher or disconnect power.
1- closed.
Pilot Stuck 2. Check all loads for shorts.
CONTROL
On 3. Replace control and all faulty components.
1 Control detected stuck key(s) in See “Checking Keypad Operation.”
2- Stuck Key keypad or keypad connection.
USER User Interface cannot 1. Unplug dishwasher or disconnect power.
INTERFACE 2
communicate with main control. 2. Check all wiring connections between display
No Response module and P16 on the main control.
Open connector or component 1. Check operation of temperature sensor in Service
in Temperature Sensing Circuit. Diagnostic Cycle.
1 Open or faulty temperature 2. Unplug dishwasher or disconnect power.
Open sensor. 3. Check all components and connections in the
Faulty temperature sensor input Temperature Sensing Circuit.
on control.
Incoming water temperature 1. Check Incoming water temperature.
above 71°C (160°F). 2. Check operation of temperature sensor in Service
Shorted connection or Diagnostic cycle.
component in Temperature 3. Unplug dishwasher or disconnect power.
3- 2 Sensing Circuit.
THERMISTOR/ Shorted 4. Check all components and connections in the
Shorted or faulty temperature Temperature Sensing Circuit.
OWI sensor.
Faulty temperature sensor input
on control.
OWI failure. 1. Check all connections in soil sensing circuit.
2. Check OWI lens surface. Clean if needed.
3 3. Run Service Diagnostics to check OWI operation.
Failed OWI should see low soil with just water. Replace OWI
Calibration or control if needed.
NOTE: Run Diagnostics after installing new OWI to
force calibration on next regular wash cycle.
1 Control cannot determine diverter 1. Check all connections in diverter motor and
position. diverter sensor circuits.
Can’t Find 2. Verify diverter is working during Service Diagnostic
Position cycle. Replace diverter and/or control.
2 Reserved for future use.
3 Reserved for future use.
4- Diverter motor is stuck ON. 1. Check all connections in diverter motor and
DIVERTER 4 diverter sensor circuits.
Stuck On 2. Verify diverter is working during Service Diagnostic
cycle. Replace diverter, harness or control.
Control detected diverter disk in 1. Unplug dishwasher or disconnect power.
5 sump is missing. 2. Remove lower spray arm, turbo zone assembly,
Disk Missing rear feed tube and outlet cover; and verify the round
diverter disk is installed.
Door was not latched within Instruct customer. Refer to Use and Care Manual.
3 seconds of pressing the
Start/Resume key.
Door switch not making contact: 1. Unplug dishwasher or disconnect power.
Faulty or sloppy door latch 2. Measure resistance of door switch contacts while
5- assembly (which can be checking mechanical operation of latch assembly.
aggravated by high door Confirm switches not loose from assembly. Check
DOOR closure force, keeping strike strike plate and door closure force.
SWITCH(ES) 1 plate from fully seating).
Door Open Faulty door switch (high
resistance).
6-6
FUNCTION PROBLEM
CAUSES WHAT TO CHECK
CODE CODE
5-
DOOR Control programmed to not start 1. Open and close door and then press Start/Resume
SWITCH(ES) if it suspects the door switch is key. Instruct customer.
(continued) stuck closed. Control looks for 2. Unplug dishwasher or disconnect power.
the door switch to open between 3. Measure resistance of door switch contacts while
2 cycles. checking mechanical operation of latch assembly.
Not Opening Customer didn’t open the door
between cycles.
Door switch contacts stuck
closed.
Loose connections between 1. Unplug dishwasher or disconnect power.
control and motor. 2. Check all connections in Wash/Rinse Circuit and
Motor Communications Circuit.
Motor fuse open. Faulty wash 1. Unplug dishwasher or disconnect power.
motor or diverter motor. 2. Use inspection mirror to inspect for water leakage
and/or overheating on the diverter and wash motor.
3. Measure resistance of diverter from load side of
fuse (long wire side) to test pad at P12-6 on control
(normal resistance 1300-1600 ).
4. Check error code history for both components.
5. If resistance of diverter is normal and there is no
history of diverter errors, then replace wash motor
and fuse.
Neutral door switch not making 1. Unplug dishwasher or disconnect power.
contact consistently: 2. Measure resistance of door switch contacts while
1 Faulty or sloppy door latch checking mechanical operation of latch assembly.
assembly (which can be Confirm switches not loose from assembly. Check
No Commu - aggravated by high door strike plate and door closure force.
nication closure force, keeping strike
6- plate from fully seating).
WASH Faulty door switch (high
MOTOR resistance).
NOTE: Neutral switch on plastic
tub models is only in series with
motor and heater. Other loads are
not affected.
Faulty control on wash motor or 1. Run Service Diagnostics and confirm if other loads
dishwasher. operate. If so go to step 2.
2. Unplug dishwasher or disconnect power.
3. Replace wash motor.
4. Plug in dishwasher or reconnect power.
5. If no other loads turn on go to step 6.
6. Unplug dishwasher or disconnect power.
7. Replace control.
Communication error between 1. Visually check all connections to motor and
control and motor. control.
2 2. Check for proper operation during Service
Motor Error Diagnostics.
6-8
FUNCTION PROBLEM
CAUSES WHAT TO CHECK
CODE CODE
Inlet screen or fill valve plugged. 1. Turn off water supply to dishwasher.
2. Disconnect water line to fill valve and inspect inlet
for obstruction.
8- Dishwasher creating too many 1. Allow unit to fill and wash for 1 minute. Open door
suds during washing. and check for excessive sudsing.
INLET 2. Confirm using proper dishwasher detergent, not
WATER hand detergent.
(continued)
3. Check for excessive rinse aid leakage.
Faulty fill valve drive circuit on the Check operation of fill valve during Diagnostics.
control.
Water leaking from dishwasher . Check for leaks under dishwasher.
Diverter disk in sump is missing . 1. Unplug dishwasher or disconnect power .
2. Remove lower spray arm, turbo zone assembly,
rear feedtube and outlet covert and verify whether the
round diverter disk is installed.
Incoming water under 32°C 1. Be sure dishwasher is connected to the hot water
2 (90°F). supply.
2. Confirm temperature at sink (recommend
Cool Water 49°C/120°F). Instruct customer to run water at sink
before running dishwasher.
Incoming water under 18°C 1. Be sure dishwasher is connected to the hot water
(65°F). supply.
2. Unplug dishwasher or disconnect power.
3 3. Check all connections and measure resistance in
“Temperature Sensing Circuit.” Replace OWI if
Cold Water needed.
4. Confirm temperature at sink (recommend
49°C/120°F). Instruct customer to run water at sink
before running dishwasher.
Obstructed drain hose or path . 1. Unplug dishwasher or disconnect power.
2. Check for blockages from sump check valve to
customer’s plumbing. Potential items:
Plugged garbage disposal or plug not knocked
out.
Blocked/stuck sump or drain loop check valve.
Plugged hoses.
Open winding on drain pump 1. Unplug dishwasher or disconnect power.
9- 1 motor or loose/open connection 2. Check resistances of drain motor windings and all
DRAINING Slow Drain in Drain Motor Circuit. connections in Drain Circuit.
Drain pump impeller fractured. 1. Unplug dishwasher or disconnect power.
2. Remove drain pump and check impeller by pulling
and rotating. If the impeller pulls off easily or turns
freely (normally there is some uneven resistance), it
is stripped. Replace drain pump.
Faulty drain motor drive circuit on Check operation of drain motor during Diagnostics.
control.
6-9
Service Diagnostics With Error
Codes table
Entry Sequence
ERROR 2
Clean LED will flash Clean LED will flash
COMPONENT code Pause PROBLEM code
Pause Repeat 3 times
CLEAN 2 CLEAN 5 unless advanced INTERVAL 25
If no error,Clean LED will seconds If no error,Clean LED will seconds by Startkey
stay on solid for 5 seconds stay on solid for 5 seconds
ERROR 3
Clean LED will flash Clean LED will flash
COMPONENT code Pause PROBLEM code
Pause Repeat 3 times
CLEAN 2 CLEAN 5 unless advanced INTERVAL 24
If no error,Clean LED will seconds If no error,Clean LED will seconds by Startkey
stay on solid for 5 seconds stay on solid for 5 seconds
ERROR 4 - OLDEST
Clean LED will flash Clean LED will flash
COMPONENT code Pause PROBLEM code
Pause Repeat 3 times
CLEAN 2 CLEAN 5 unless advanced INTERVAL 23
If no error,Clean LED will seconds If no error,Clean LED will seconds by Startkey
stay on solid for 5 seconds stay on solid for 5 seconds
Service DiagnosticsCycle
INTERVALS 21-3
Turns on loads andchecks sensors
6-10
SERVICE DIAGNOSTIC CYCLE CHART
6-11
- NOTES -
6-12
SCHEMATIC SHOWN WITH DOOR SWITCH AND ALL OTHER NORMALLY OPEN CONTACTS OPEN. Rast Connector Pin-Out
PIN 1
PIN 1
7-1
DISHWASHER
WIRING DIAGRAMS
Electronic Control Pin Location
P16
P16-3 NEUTRAL
(WIDE)
GRAY
P16-2 WIDE ( DATA)
P16-1 + 5V
P15
P15-6 TUR BIDITY DR IVE
(SOIL)
P15-5 FOAM DR IVE
YELLOW
P15-4 OPT/S IG
P15-3 + 5V
(TEMP)
P15-2 NEUTRAL
P15-1 NTC THER MIS TOR
P14
P14-3 S PAR E LOGIC S ENS OR
(LOGIC)
PINK
P14-2 NEUTRAL
P14-1 + 5V
P13
ORANGE
P13-3 DIVERTER POS ITION S ENS OR
(A/D)
P13-2 NEUTRAL
P13-1 + 5V ( NOT US ED)
P12
P12-6 DIVERTER VALVE
+ 5V LINE U/I R ETUR N LINE U/I LED LINE U/I KEY LINE U/I LED (T.W.) P12-5 OPEN
LT BLUE
P12-2 OPEN
P1
14
0
P11-9 OPEN
P11-8 L1 TO DIS PENS ER ( FR OM PILOT)
P11-7 OPEN
BROWN
P11-5 OPEN
P11-4 L1 TO DRAIN ( FR OM PILOT)
P11-3 L1 TO FILL ( FR OM PILOT)
(FILL)
P11-2 OPEN
P11-1 FILL TR IAC
P10
P10-3 VENT TR IAC
VIOLET
(VENT)
P10-2 OPEN
P10-1 L1 TO VENT
CON2
( L1 PILOT) BU-R P9 L1 FR OM PILOT R ELAY
CLOS ED POS ITION
( S W L1) T P8 S WITCHED L1 FR OM DOOR S WITCH
( L1) BK-W P6 L1
CON1
( N) W P2 NEUTRAL
CLOS ED POS ITION
( HTR ) W-R P3 NEUTRAL TO HEATER
( S W N) W-V P4 S WITCHED NEUTRAL FR OM DOOR S WITCH
( MTR ) BU-W P5 NEUTRAL TO WAS H MOTOR
7-2
STRIP CIRCUITS
The following individual circuits are for use in diagnoses. Do not continue with the diagnosis of the appliance if a
fuse is blown, a circuit breaker is tripped, or if there is less than a 120 volt power supply at the wall outlet.
Unplug dishwasher or disconnect power.
Perform resistance checks. To check resistance of a component, disconnect harness leads first.
7-3
7-4
PRODUCT SPECIFICATIONS
AND
WARRANTY INFORMATION SOURCES
PHONE: 1-800-851-4605
www.servicematters.com
IN CANADA:
1-800-461-5681