Heart Section: Er Triage Nurse To Call Information/ Admitting /hmo

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HEART SECTION

START

ER TRIAGE  SELF PAY: Activate existing account of patient / encode patient


NURSE TO CALL
data new data to the system (BIZBOX)
INFORMATION/
ADMITTING  FOR HMO: Confirm if test and ppe set is covered by
/HMO HEALTHCARD.

 SELF PAY: ER TRIAGE NURSE call the HEART SECTION and relay
ER TRIAGE
NURSE TO CALL
test.
HEART SECTION  FOR HMO: ER TRIAGE NURSE endorse covered by hmo (card) or
non-covered (self pay) procedures.

HEART SECTION  SELF PAY: Relay price for tests request and price for FULL PPE
TO ER TRIAGE set.
NURSE
 FOR HMO: Verification of covered and non-covered
procedures.

ER TRIAGE  SELF PAY: Relay consent given by the patient for charging. The
NURSE TO HEART SECTION shall charge procedure and PPE set
HEART SECTION
 FOR HMO: The HEART SECTION shall post AR all covered
procedures.
 SELF PAY: Bring printed charge slip and ecg cart.
HEART SECTION
 FOR HMO: Bring LOA for signing of patient.

 SELF PAY: Before the procedure pay the charges and get the
HEART SECTION
/PATIENT to
official receipt and change if there is any.
CASHIER  FOR HMO: Pay charges for non- covered item. LOA must be
signed by the patient.

HEART SECTION
to PATIENT  PERFORM the PROCEDURE with complete PPE set.

HEART SECTION  Official receipt and change shall be given back to the patient.
to PATIENT  Count change before patient leave.
 Instruct patient for the possible result of the procedure.

HEARTSECTION RESULT: during releasing of result the HEART SECTION must


tp ER TRIAGE confirm from the ER triage nurse whether the one claiming the
NURSE
result is the patient or relatives with authorization letter and
valid id of the patient.

END

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