EbookBimodalIT PDF
EbookBimodalIT PDF
EbookBimodalIT PDF
1
BIMODAL IT?
Bimodal IT is a concept developed by the Gartner Group in
2013, as a new way to manage IT services in organizations.
This definition differentiates traditional IT – known as Mode
1 - which focuses on stability, safety and accuracy, from non-
traditional IT, Mode 2, which is more exploratory, and focuses
on agility and speed to develop solutions in different situations.
After defining these two modes to identify and prepare the way
in which companies can manage their technological changes,
it’s worth to follow the details of each Mode separately. Mode
1 manages the existing corporate systems, ensuring that
all liabilities work coordinately, and Mode 2 aims to generate
innovation as a mission to face new challenges,
new horizons and conquer new markets.
Now, before we delve deeper into the subject, let’s take a good
look at the concept of technology and its application in the
business environment, influencing the business change process.
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3
KNOWLEDGE AND TECHNOLOGY
By definition, technology is the product of With this clear and updated concept of today’s
science that seeks to solve problems of any business world, information technology is no
nature. The correlation between knowledge longer set apart from the company’s business
and creativity transforms the environment, and starts to become the key part of the
whether in industry, engineering, medicine, corporate gear, moving the business in the
computer science or in arts. right direction. Technology is one of the keys
for success, but only when used with market
The interpretation of technology in the intelligence.
business environment allows us to decide
which action should be taken in order to solve Then, the challenge becomes finding or
a given problem, or to create a new solution. understanding what is the reality between
This technological knowledge makes room for the IT and the organization’s business,
new skills and new technologies that are even how they are interacting, if they are working
more innovative and revolutionary. with the same reasoning or if they are too
far from the main goal. The technique that
brought information technology to its current
stage is transforming as businesses evolve.
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WE LIVE IN A DIGITAL WORLD
Once again, as we mention the business
world as an update of the digital business,
an analogy has to be analyzed. During the
industrial revolution, our society learned to
do business with the technologies available
at the time. It took decades of secret
negotiations before innovations could
handle the demands of the market.
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WHY DO COMPANIES
NEED A BIMODAL IT?
It’s simple: even a thriving digital business regards to the development of new applications
model needs to manage innovation, bringing and due to the market’s competitiveness
it to the center of the companies’ technology with startups outside the company, mode 2
departments. This connection between earned its stripes and will demand different
the agility of startups with the safety of investments and goals from mode 1.
traditional IT departments requires a realistic
fusion to avoid unsettling the infrastructure Since it is an innovation company within
as we know today. The organizational another company, there is an extraordinary
operation depends on the responsibility range of benefits. With a ready infrastructure,
brought by traditional IT. budget allocated for the project, human
resources aware of the modes’ division,
IT impacts business results and cannot be which makes the recruitment of talents
remodeled overnight without investments easier and favors the qualification of new
and cultural change. This is one of the most talents, the Bimodal division becomes an
difficult factors to deal with when it comes ally for the companies’ businesses.
to technological innovation. We can conclude
that the change does not confirm the popular Merging the knowledge of the traditional IT
phrase, “you should not mess with a winning with the agile IT energy, modes 1 and 2 receive
formula”, but it is still necessary to have a a different attention from the organization’s CIO,
winning team that experiences the company’s transforming an IT area for business. This is
everyday activities and keeps everything in a new way for the IT department to develop
order, so new ideas and new projects may solutions for companies, and for companies to
be developed. find solutions for their needs and objectives.
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CULTURAL CHANGES
To make a change, it’s necessary to know the their creativity and innovative spirit.
organizational culture. The truth is that, in many This event shows an upgrade regarding
companies, IT is not considered a part of the Mode 1, which was already introjected
business, but a part of problem solving. by most of the professionals and master
In general, IT is focused in keeping the systems managers of a generation who built IT as
working, and this is why IT was managed the we know today. Hackatons help upgrade the
way it has been: as a centralized functionality. IT environment, which was programmed to
perform actions to keep safety and precision
All departments are integrated to some at the center of the daily balance.
degree with IT, but few business decisions
arise from it. With the arrival of the digital A PREPARED ENVIRONMENT IS
world, Mode 2 directs IT as part of the REQUIRED FOR IDEAS TO COME
business. This view must reach the traditional TO LIFE.
IT. If not, the communication failures between
the business world and the digital world are In order to establish Mode 2, we can also count
inevitable, bringing unsolvable problems to on innovation strategies, such as creating new
the corporate environment. and more suggestive installations, adding
next-generation talents to the team, such as
TECHNOLOGY AND BUSINESS those born after 1995, those who have been
THINKING WALK SIDE BY SIDE. experiencing the digital world since their
first steps.
+ Hackatons
Their ideas, inspirations, plans, and challenges
The company’s environment must also shift are different. It’s necessary to encourage
to Bimodal IT. A prepared environment is co-creation with different professionals,
required for ideas to come to life. An example while paying attention to unexplored markets.
of how this change can take place in the The judgment and style of such generations
organizational environment is the Hackaton, is going to change the organization, which will
a programming marathon where hackers, surely need Mode 1 to keep the application
programmers and developers in general meet. running, while new plans for Mode 2 are drawn.
A tool that has been well regarded abroad and In addition to the Maker Spaces, the Strategic
is gradually coming to Brazil is the Corporate Innovation Laboratory may serve as the
Maker Spaces. Maker Spaces are exciting for development environment for Mode 2,
the creative minds: as in an innovation garage, which, through the abductive thinking
it brings people with different profiles together used in the Design Thinking methodology,
in a physical space, with access to the for instance, allied with the ability to
resources necessary for designing concepts generate different views of the
and new products. This simple installation multidisciplinary teams, leads to the
may not leverage disruptive innovation perception of hidden opportunities
generation, but a culture that rewards (Download here our Innovation Lab e-book
innovation may be able to achieve this. and read more about it!).
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METHODOLOGICAL CHANGES
The work methodology changes with the + Lean Startup
arrival of Bimodal IT. IT governance needs
to be limited to managing only a part of the Lean Startup promotes increased
area’s efforts, legitimizing innovation and success probability in disruptive business
clearing some space to more flexible methods implementation, since the approach seeks
and actions. to generate knowledge in an extremely
uncertain environment. It is not responsible
This step of the challenge will require for generating ideas, but it assumes that an
perseverance. Mode 2 works differently with idea can generate a new business.
space and time, in order to break down the
traditional barriers of the business, or to Aligned with Design Thinking, the Lean
simplify it for those who want to do things Startup method may design a much richer
differently. Some methodologies may be initial idea due to the methodology applied,
applied to understand the challenges of without demanding major financial and staff
this change: investments.
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TOOL CHANGES
Bimodal IT model brings several innovations It is a great tool that speeds up the operation,
to the IT management. One of these and aims to greatly increase the company’s
tools is Cloud Computing, which opens a ability to deliver new products, including
huge opportunity to reduce complexity in an increase in deployment frequency and a
infrastructure management. decrease in failure rates of new releases,
as well as recovery time from disasters
+ Cloud Computing caused by launching problems.
Cloud computing solutions provide agility DevOps automates the cloud computing
by simplifying the operation and decreasing processes by making resources available in
expenses with infrastructure, allowing the instances (e.g., EC2) that may be created for
use of resources in other areas and making a single Hackaton, for instance. It may be shut
IT costs flexible. Cloud Computing makes down definitely, paused for adjustments,
much more with much less, and the time or for cost reduction. Other Cloud Computing
saved in application development enables the tools used in DevOps are the Elastic Map
creation of new projects with teams working Reduce and Elastic Load Balance from
collaboratively. Amazon’s Web Services.
+ DevOps
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ABOUT MJV
CRAFTING BUSINESS TRANSFORMATIONS
THROUGH DESIGN THINKING AND DIGITAL
STRATEGIES
Since 1997, MJV Technology & Innovation has been working with
some of the world’s largest companies on their business challenges.
Based out of offices in Europe, the United States and Latin America,
the consultancy now has a multidisciplinary team of more than
300 members.
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