How To Achieve Strategic Fit in SCM

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Chapter-2

Supply chain surplus is the value addition by supply chain function of an organization. Supply chain
surplus, also known as supply chain profitability, is a common term which represents value addition by
supply chain function of an organization. It is calculated by the following formula:

Supply chain surplus = Revenue generated from a customer - Total cost incurred to produce and deliver
the product.

Competitive and Supply Chain Strategies

 Competitive strategy: defines relative to its competitors, the set of customer needs that it seeks
to satisfy through its products and services

 It is defined based on how the customer prioritizes product cost, delivery time, variety
and quality
 Product development strategy, marketing & sales strategy and how the product will be
positioned, prices and promoted

 Supply chain strategy: Supply chain strategy specifies what the operations, distribution and
service functions whether performed in-house or outsourced.

 Nature of procurement raw materials,


 Transportation of materials, to and from the company,
 Manufacture of product or creation of service,
 Distribution of product
 Support services
Example: Walmart & Mc Master Carr

What’s Strategic fit?

It means that both the Business /Competitive strategy of the company and supply chain
strategy should have the same goal .It refers to the consistency between customer priorities that the
competitive strategy is designed to satisfy and the supply chain capabilities that the supply chain
strategy aims to build up .

How is Strategic Fit Achieved?

Step 1: Understanding the Customer and Supply Chain


Uncertainty

 Quantity of product needed in each lot


 Response time customers will tolerate
 Variety of products needed
 Service level required
 Price of the product
 Desired rate of innovation in the product

Sensitivity: Internal
Step 2: Understanding the Supply Chain Capabilities
Supply chain responsiveness includes a supply chain’s ability to do the following…

 respond to wide ranges of quantities demanded


 meet short lead times
 handle a large variety of products
 build highly innovative products
 meet a very high service level and handle supply uncertainty

Step 3: Achieving Strategic Fit

Other Issues Affecting Strategic Fit

 Multiple products and customer segments


 Product life cycle
 Competitive changes over time
 Growing supply chain uncertainty
 The environment and sustainability

Multiple Products and Customer Segments: Firms sell different products to different customer
segments (with different implied demand uncertainty). The supply chain must be able to balance
efficiency and responsiveness given its portfolio of products and customer segments which has Two
approaches:
 Different supply chains
 Tailor supply chain to best meet the needs of each product’s demand

Product Life Cycle

 The demand characteristics of a product and the needs of a customer segment change as a
product goes through its life cycle
 Supply chain strategy must evolve throughout the life cycle
 Early: uncertain demand, high margins (time is important), product availability is most
important, cost is secondary
 Late: predictable demand, lower margins, price is important

Competitive Changes Over Time


 Competitive pressures can change over time
 More competitors may result in an increased emphasis on variety at a reasonable price
 The Internet makes it easier to offer a wide variety of products
 The supply chain must change to meet these changing competitive conditions

Obstacles to Achieving strategic fit

 Increasing variety of products


 Fragmentation of supply chain ownership
 Decreasing product life cycles
 Increasingly demanding customers
 Globalization
 Difficulty executing new strategies

Sensitivity: Internal

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