(CD) Air France v. Carrascoso - G.R. No. L-21
(CD) Air France v. Carrascoso - G.R. No. L-21
(CD) Air France v. Carrascoso - G.R. No. L-21
FACTS
Air France, through its authorized agent, Philippine Air Lines, Inc., issued to Rafael Carrascoso a
'first class' round trip airplane ticket from Manila to Rome. From Manila to Bangkok, plaintiff
travelled in 'first class', but at Bangkok, the Manager of the defendant airline forced Carrascoso
to vacate the 'first class' seat that he was occupying because, in the words of the witness Ernesto
G. Cuento, there was a 'white man', who, the Manager alleged, had a 'better right’ to the seat.
When asked to vacate his 'first class' seat, Carrascoso, as expected, refused, and told defendant's
Manager that his seat would be taken over his dead body; a commotion ensued, and, according to
said Ernesto G. Cuento, 'many of the Filipino passengers got nervous in the tourist class; when
they found out that Mr. Carrascoso was having a hot discussion with the white man [manager],
they came all across to Mr. Carrascoso and pacified Mr. Carrascoso to give his seat to the white
man’; and Rafael Carrascoso reluctantly gave his 'first class' seat in the plane.
Carrascoso filed a case to the CFI, which he won. Air France appealed to the CA, but was
denied, now comes before the Supreme Court
ISSUE
RULING
The Court is of the opinion and substantially aver: First, That there was a contract to furnish
plaintiff a first class passage covering, amongst others, the Bangkok-Teheran leg; Second, That
said contract was breached when petitioner failed to furnish first class transportation at Bangkok;
and Third, That there was bad faith when petitioner's employee compelled Carrascoso to leave
his first class accommodation berth "after he was already seated" and to take a seat in the tourist
class, by reason of which he suffered inconvenience, embarrassments and humiliations, thereby
causing him mental anguish, serious anxiety, wounded feelings and social humiliation, resulting
in moral damages. It is true that there is no specific mention of the term bad faith in the
complaint. But, the inference of bad faith is there; it may be drawn from the facts and
circumstances set forth therein. The contract was averred to establish the relation between the
parties. But the stress of the action is put on wrongful expulsion.
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AZapanta_Digest
First class tickets.—A written document speaks a uniform language; the spoken word could be
notoriously unreliable. If only to achieve stability in the relations between passenger and air
carrier, adherence to the terms of a ticket is desirable.
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There at the start of the trial, respondent's counsel placed petitioner on guard that he intended to
prove that, while sitting in the plane in Bangkok, the respondent was ousted .by petitioner's
manager, who gave his seat to a white man, and evidence of bad faith in the fulfillment of the
contract was presented without objection on the part of the petitioner, it is therefore unnecessary
to inquire as to whether or not there is sufficient averment in the complaint to justify an award
for moral damages. Deficiency in the complaint, if any, was cured by the evidence.
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The New Civil Code gives the court ample power to grant exemplary damages in contracts and
quasi-contracts. The only condition is that defendant should have acted in a wanton, fraudulent,
reckless, oppressive, or malevolent manner. The manner of ejectment of respondent Carrascoso
from his first class seat fits into this legal precept.
"ART. 21. Any person who wilfully causes loss or injury to another in a manner that is contrary
to morals, good customs or public policy shall compensate the latter for the damage."
AZapanta_Digest