A Study On Employees Work Motivation and Its Effect On Their Performance at AVT Natural Products LTD., Aluva PDF
A Study On Employees Work Motivation and Its Effect On Their Performance at AVT Natural Products LTD., Aluva PDF
A Study On Employees Work Motivation and Its Effect On Their Performance at AVT Natural Products LTD., Aluva PDF
ON
Department of MBA
Acharya Institute of technology, Soldevanahalli,
Hesaragatta Main Road, Bengaluru 560107
March 2019
AVT NATURAL
CERTIFICATE
During this period he was regular in his attendance and had shown a keen
desire to learn.
W<b\_y-?
Muralidhar Bhatt
Manager-HR
Date: 23/03/2019
CERTIFICATE
Acharya Dr. SarvepalliRadhakrishnan Road. Soladevanahalli, AcharyaP.O Bengaluru560 107. Karnataka. India
..
• www.acharya.ac.in/ait
• Ph: +91-80-225 555 55 Extn.: 2102 Fax: +91-80-237 002 42
• E-mail: [email protected]
•
DECLARATION
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TABLE OF CONTENT
CHAPTER PAGE
NUMBER TITLE NUMBER
Executive Summary
1 Chapter 1: Introduction 1
1.1 Introduction about Project 1
1.2 Industry Profile 2
1.3 Company Profile 5
1.4 Promoters 6
1.5 VISION Mission and Quality Policy 6
1.6 Products 7
1.7 Infrastructure Facilities 8
1.8 Competitors Information 9
1.9 SWOT Analysis 9
1.10 Future Growth And Prospectus 10
2 Chapter 2: Conceptual background and Literature review 11
The study was carried for a period of six weeks on the theme “A study on employees
work motivation and its effect on their performance at AVT Natural products LTD,
Aluva.
While studying the motivation of employees at work, it is essential to understand the factors
that motivate employees and the elements that demotivate them in their work environment. If
employees are demotivated, what are the corrective measures to take and also find the link
between employee motivation and its effect on the performance and productivity of the
organisation.
0
CHAPTER:1
. INTRODUCTION
1.1 INTRODUCTION TO PROJECT
The research was undertaken for a period of 6 weeks in AVT Natural Products LTD, Aluva.
This project brings out the importance of “Employees work motivation and its effect on their
performance”
This research about employee motivation and effect on performance helps to identify the
different methods which are used by the company to motivate employees, techniques used to
motivate and the relation to the performance of the employees. While studying about the
employee work motivation it is very crucial that to be fully understands about the factors
which motivate employee and elements which demotivate employees in their work
environment. If employees are demotivated what are the remedial measures need to be taken
and also need to find the relation between employee motivation and its effect on performance
and business productivity.
Motivation is needed for taking crucial decisions for organisation and its terms on
performance. Each employee is different and what works for one may not work for the other.
Importance of recognizing different types of managers and workers is done in order to
motivate them effectively. A motivated employee stays with the organization for a long time.
To do as a research of the Employee Work Motivation SPSS software is being used the
research methodology used for research is descriptive research. Sample size for survey is
taken 50 to know the opinions about motivation of employees at work and its effects on their
performance and productivity in the company.
1
1.2 INDUSTRY PROFILE
The notoriety of Indian flavours is more established than the written history. The
investigation of Indian flavours is over 7000 years of age. There is no nation on the planet
that produces as much sort of flavours as India. The climate of the country is suitable for
almost all spices.
The worldwide flavours and culinary herb industry involves numerous plants having assorted
and utilizes including culinary. Additionally comprise of flavours subordinates like basic oils,
oleoresin, flavours and culinary herbs and exchanged dried structure. These flavours are
cleaned and utilized in a rough structure with no further handling
Generally our country has a great history on food and cuisines from that hard generation. This
industry is one of the biggest flavour creating along with devouring nation. those vital area,
atmosphere condition, propelled generation procedure and accessibility of modest work make
it advantage for the makers to guarantee wage scale creation of value flavours and herbs. The
blasting worldwide spice advertises has great open door amongst various flavour on giving
worth flavours which is available at a range of aggressive costs.
Huge challenges had been faced by Indian subcontinent from many other world competitors
as far as evaluating of the produce. Assembling ought to therefore guarantee quality as well
as supply based promotional methodology to expand the offer in fare. Makers are fusing most
recent strategy and advances to guarantee higher nature of flavours. India is referred to over
the world as 'The home of zest' in this manner flavour toppings need no presentation. The
atmosphere of the nation is perfect for the development of practically all flavours.
As indicated by the global association for institutionalization (ISO), there are around 109
flavours and India delivers upwards of 75 in its different agro atmosphere districts. The term
flavours and toppings apply to normal plant or vegetables items or in entire or ground
structure, which are utilized for bringing in flavour, smell and intrigue to the nourishment
things. Flavours are additionally being utilized inside the nation for seasoning nourishments
and in drugs, pharmaceuticals, perfumery, beautifying agents and a few different enterprises
2
GROWTH OF INDIAN SPICE INDUSTRY
During the time of 2017-18 a sum of 10,28,060 tons of spice and flavour items esteemed Rs
17929 crores has been sent out from the nation against 9,47,790 tons esteemed Rs 17664
crores in 2016-17 an expansion of 8% in volume and 1% in rupee terms and 6% in dollars as
far as esteem
The Indian flavour advertise is to a great extent disorderly and the marked portion makes
up16%. The brand advertises is overwhelmed by players like AVT, MTR, Badshaah, Everest,
Ramdev and so forth. India sends out about to 52 distinct flavours. India is the world's
biggest maker of cumin, turmeric and ginger. India is the second biggest maker of pepper on
the planet. Research shows that India produces approximately 3 million tonnes of spices on
an annual basis, which are worth around 186 billion USD
When in come to the production of spices among all the states in India Kerala tops the chart.
Kerala produces closely to most of the peppers ginger and cardamom supply to whole India.
All other spices from the Americas as well as Europe has been exported. Example, spices
like peppers produced in India which is gone through so many permutations and combination.
To earn better revenue Indian spice producers carry out sorting grading and standardisation of
spices.
The Indian spice market has recorded a remarkable growth in spice and culinary herb exports.
Indian spice manufacturers are striving to improve the quality of spices by leveraging
technological advances to dominate the international market. State-of-the-art technologies,
such as the extraction of carbon dioxide and the encapsulation of spice oil by cryogenic
grinding, are being carried out to ensure the high quality of spices and their derivatives.
India is additionally a pioneer in the field of spice subsidiaries, representing almost 70% of
complete flavour, oil and oleoresin request. The organization offers some incentive included
items and is notable in the worldwide network. With a solid spotlight on R&D, Indian makers
grow new items, executing flavours and natural herbs, with a premium of 12 to 31%.
3
FUTURE PROSPECTS OF INDIAN SPICE INDUSTRY
The Indian flavours showcase is anticipated to achieve around 18 billion USD by 2020 with
development in the division is relied upon to be driven by marked flavors. The Indian
government is advancing the flavour sends out forcefully through different activities, for
example, setting zest parks, offer regular handling offices to the two exporters and makers.
India has maintained the charm of its spice products for decades and experts predict that
despite economic slowdown in some countries, India will continue to be the top producers of
spices for many years to come.
India has generally been related with giving flavours, for example, cloves to the remainder of
the world. Because of proper climatic conditions, low work rates, utilization of cutting edge
innovation and arrangement of protected and top notch flavours India is currently rising as
one of the main exporters of an assortment of spice and culinary herbs to an expansive
number of nations. The volume and estimation of spice exchange with these nations is
likewise on rice. A portion of the real exporters are:
Japan
Sri Lanka
UAE
Malaysia
China
Nepal
Spain
Singapore
France
Netherland
South Africa
4
1.3 COMPANY PROFILE
HISTORY
AVT naturals are the world's biggest exporters of marigold oleoresins. The company‟s key
partnership with the world's best marigold seed organization and the world's biggest client
from nutraceutical grade marigold oleoresins has helped them to solidify their position.
LOCATION
KERALA
The place that is known for spices assumes a huge job in the worldwide flavors showcase.
spices are the imperative harvests from the perspective of both household utilization and fare
advertise. Kerala is the main state to get the rainstorm showers each season, in view of its
vicinity to the Arabian Sea 118 creeps of yearly precipitation. The fluctuating atmospheres
from tropical to sub-tropical to temperature are further conductive for zest development.
Kerala flavour exchange goes back more than three thousand years, is still among the world
heads in the creation and fares of flavours. No nation on the planet creates as much sort of
spices in India with unrivalled quality flavours originating from Kerala, the flavours paradise
of the world.
AVT Naturals has key preferred standpoint of closeness to the wellspring of crude material
and calculated favourable position of import, send out offices owning to the ocean, air and
rail transport modes being inside its compass. Cochin port to compartment mother vessels
here itself rather than the present routine with regards to moving Colombo or Singapore by
feeder vessels for trans-shipment. The cargo charges and time delay in shipments are relied
upon to descend generously in days to come.
5
PLANT LOCATION
COMPANY BANKERS
SBI
SIB (South Indian Bank)
Baroda Bank
ICICI Bank
COMPANY TURNOVER
The AVT Naturals has an annual turnover of 92.5 crores in 2011-12 financial years. In the
previous year the turnover was around 82.35 crores.
1.4 PROMOTERS
To be a global leader in marigold extract through a fully integrated supply chain with
excellence in plant science and agricultural and logistics management.
To achieve growth and stability in performance by diversifying to value natural
ingredients for synergic business segments through development of products research
and technology base.
To bring the higher level of efficiency, traceability, food safety and quality in the
supply chain through contract farming.
6
To establish brand quality for natural ingredients through development of consumer
marketing skills.
To consistently add a values in our business and to deliver superior returns to all stock
holders, consumers, employees, shareholders and society.
COMPANY VISION
QUALITY POLICY
BOARD OF DIRECTORS
Mr M_A_Alagappan
Mr Shyam .B
1.6 PRODUCTS
1. Natural Extracts
Marigold
Colour Chilly
Hot Chilly
7
Black Pepper
Ginger
2. Essential Oils
Black Pepper
Ginger
Celery
3. Anti-oxidant
Rosemary extract
Green Tea
4. New Products
Black Carrot
Sunflower extract
Annatto
Fenugreek
Decaffeinated black tea
Tamarind extract
Vanilla extract
REGISTERED OFFICE
72 E CHESNEY ESTATES
Emiraj S
Chennai 600008
Canteen Facilities
Rest room
Medical Facility
8
1.8 COMPETITORS
1. SYNTHITES
2. KANCORE
3. AKAY
4. ENJAYES
STRENGTH
WEAKNESS
Risk of depending on others is high as raw materials come from contracted farmers.
Availability of raw materials fluctuates according to the varying climatic conditions
Highly labour intensive for production
OPPORTUNITIES
THREATS
9
1.10 FUTURE GROWTH AND PROSPECTS
Technology is changing so company is planning to buy ultra-modern technology
machineries for improving the efficiency of production.
As part of the company expansion company is going to build their production units in
Mumbai, and Delhi
R&D is doing research to develop new products which has more quality and value.
10
CHAPTER 2
Organisation‟s workers perform their duties through a tool called employee‟s work
motivation and its effect on performance. Motivation alludes to that arrangement of wishes,
want, needs, and drives that animate or enact people to act or to do the things they do. The
expression “motivation" was initially gotten though a literature in Latin called „Mover‟; it
wholly signifies performance of meaningful activities for managing a smooth process. It
infers a feeling or wants that are used to be pushed without hesitation.
Execution amongst the people relies on two components, for example capacity to complete
all the vital elements and their combination expands proficiency to manage certain
individuals. On the off chance that an individual does not have the limit or capacity to
complete a work then he can't build his proficiency. Then again regardless of whether the
individual has the capacity yet isn't appropriately persuaded that being said his execution will
be low.
SIGNIFICANCE OF MOTIVATION
•The feelings or wants of an individual brief him for completing a specific work.
11
TYPES OF MOTIVATION
1. Positive Motivation
It depends upon remuneration. All labourers had motivating forces towards
accomplishing ideal objectives. The more the remuneration as well as the
acknowledgement towards task there would be more positivity.
2. Negative Motivation
It all depends on the factors to be very afraid about the power factor. Dread helps
workers with a specific goal in mind. If that they don‟t act in likable way then they
may be rebuked with minimization.
3. Achievement Motivation
It is the drive to look after and accomplishing those destinations personnel with a
great sort of achievement. All the kinds of motivation wishes to achieve objectives
advance upon the venturing moderate way of accomplishment is essential.
4. Affiliation Motivation
Affiliation motivation helps to communicate to persons on a social premises
individuals with affiliation motivation perform their individual task better when they
are enhanced for constructive tempers and cooperation.
5. Competence Motivation
It implies great work of a particular employee for scrutinizing the performance.
Ability also improves the task domination for the individuals to invest heavily on
optimally generating concerns delving aptitudes as well as endeavour for innovative
to tackle obstacles.
6. Power Motivation
It is the drive to affect individual and change conditions control master people to
attempt on their affiliation and they are cheerful to pull out all the stops to complete
7. Attitude Motivation
Attitude motivation is the method by which people think and see it is their bravery
and their attitude to like is the method by which they feel and how they react.
12
IMPORTANCE OF MOTIVATION
1. High Performance
It all has a greatest exertion on accomplishing objectives. All those undiscovered
repositories, most extreme situations were met by physical challenges.
2. Low Employee Turnover And Absenteeism
At the point when the workers are not happy with their activity they will abandon it.
At whatever point they get an elective offer the disappointment among representatives
likewise expands non-attendance. The business preparing of the new representatives
costs beyond all doubt to the association.
3. Organisational image would be better
Undertakings consisting good financial money related offices need those workers who
are in need of superior picture. Those kinds of establishments would be effective to
pull in high people with high academic experience.
MOTIVATIONAL TECHNIQUES
1. Financial Motivators
Money related motivating forces can take more than wages and pay rates benefit
sharing paid leaves repayment of the therapeutic cost and protection paid by the
organisation or whatever other things that can be given to representatives.
2. Non-Financial Motivators
These motivational factors are likely to improve all those aspects which are covered
under human resource department. Each motivational factors are mentioned below as
follows:
i. Recognition
Personnel‟s would watch their work acknowledgement by his when he realises
that his task is known to his immediate top management so he will attempt to
improve it further
13
ii. Participation
Cooperation was viewed as a decent inspiration strategies utilised in world
physical and mental contribution of individuals in their basic leadership
process as well as procedure
iii. Status
It alludes to the societal position of an individual and reaction to the egoistical
narrow minded need a course can make grown up toys in the association.
iv. Competition
Some goals are assigned to different people and everyone tries to reach them
before others.
v. Job Enlargement
Job broadening has been perceived as an imperative help by different
scientists. This activity is increasingly imperative and trying for the specialists,
might be given wide scope in choosing about their work techniques.
Same way there are some indicators when an employee is said to demotivated
THEORIES OF MOTIVATION
Like all other approaches and principles of management, motivation also has its own origin in
the traditional theory of management. With the passage of time, necessary modifications were
made in the traditional model of motivation and a human relations model was developed. The
traditional model of motivation is mainly associated with Taylor‟s approach of scientific
14
management. Taylor (1947) has pointed out that there can only be one best way of doing
things, i.e. to provide an incentive to the workers. Since the workers are lazy, they can be
motivated only by luring them with money. However advocates of human relations model
strongly felt that apart from financial incentives, social interaction of the workers with their
supervisors and fellow workers may also help in creating and sustaining motivation. The
human relations model of motivation further suggests that the manager should give his
subordinates some freedom to take decisions regarding the work assigned to them.
The enormous effect of motivational factors on the working behaviour and working level of
performance of the employee has instigated a lot of research work and theories of motivation
have been developed.
Among all worldwide recognised theories and assumptions based on motivation are Abraham
Maslow's theory hierarchy of basic to self-actualisation needs, Alderfer's popular
assumptions, ERG, Herzberg's theory of two factors, and the theory of motivation. Mc
Clellands needs.
15
MASLOWS NEED HIERARCHY THEORY
SELF
ACTUALISATION
ESTEEM NEEDS
SOCIAL NEEDS
SAFETY NEEDS
PHYSIOLOGICAL NEEDS
1. Basic Needs: These requirements incorporate food, clothing and shelter without
which man cannot survive. Physiological needs must be satisfied to some level
before the individual feels inclined to satisfy his other needs. Human being first
tries to acquire necessities for their survival.
2. Safety requirements: The following requirements are called safety needs after
meeting the physiological needs. These wants are embodied in aspirations such as
economic security and physical risk guard. Fullfilling these wants requires further
cash, so a person is invited to work more. Like physiological wants, once they are
fulfilled, they turn out to be inactive.
3. Social needs: Man is a social being he is thusly demonstrated by social
association brotherhood belongingness etc . it is the principle clean and why
persons like to work accumulate and particularly more season divisional get
serious.
4. Esteem Needs: Organisation is allude to cert and sense of pride they combine
such needs which shows self-assurance accomplishment capacity data and
opportunity that is privileges of record needs lead to valour quality and border of
being useful in the affiliation in any case inability to fulfil this prerequisite
realise feeling like video city deficiency.
5. Self-Actualisation Needs: Present dimensional discourse to the summit of all
lower directed higher needs of individuals at such the last development under the
16
need dynamic framework show is just the need culmination self-
acknowledgement is basically the general population to change impression of self
into this present reality.
ALDERFER’S E R G THEORY
The ERG Needs Theory developed by Alderfer, summarizes the five needs given by Maslow
in three requirements.
1. Existence Needs: This need requires combining first 2 needs of Maslow's model.
2. Relatedness Needs: The needs for relatedness include the social and consideration
needs of Maslow, which are obtained from other individuals.
3. Growth Needs: These requirements are like the self - actualization needs of Maslow.
This need includes people who are trying imaginatively to achieve maximum capacity
in the current state.
Need Theory
The requirement for power is the need to oversee, control and impact individuals. Individuals
who are high in this need search for positions to accomplish authority. They like to set
objectives and they like to be chiefs. The following need is the requirement for association.
This is the requirement for campership and association with the colleagues. This needs
regularly manifests as a measure to keep away from fatigue and furthermore to share the
common sentiments of the colleagues. The following is the requirement for accomplishment.
Individuals who are high in this need exceed expectations in assuming liability for tackling
issues and furthermore give top of the line arrangements. They will go for broke to achieve
their moderate objectives.
17
2.2 LITERATURE REVIEW
18
This investigation adds to our This examination is
Buelens An analysis of labor thought of the changes in job done exclusively to
Herman Van motivation motivation between people in comprehend the
den Broeck discrepancies general and private segments. distinction in broad
(2007) between public and Contrasts at different levelled daylight and private
private sector levels are more essential segment inspiration.
organizations determinants of work
inspiration than sector
contrasts.
Tiiu Kamdron Work Inspiration The point of this examination This study focuses
(2005) and Occupation is to decide the work only on the motivation
Completion of the inspiration and occupation of higher officials
Estonian Higher fulfillment dimensions of only.
Authorities Estonian senior authorities,
the elements impacting them,
and how to channel them. As
per the creator, man is an
open, self - sorted out
framework, the entire is to
remain alive and ensure his
life.
Ruth Kanfer Maturing, Grown-up Discuss the ramifications of Motivation to the new
and Improvement, and the integrative structure for joiners is not covered
Phillip L. Work Inspiration the use and viability of it focus only on
Ackerman different persuasive motivation of midlife
(2004) methodologies in a variety of and older workers.
occupations with midlife and
more seasoned workers, as
well as withstanding issues
and future research headings.
19
Ms Beckers, Staying at work Understand the connection The topic deals only
Dr van der longer than required between additional time and with the work
Linden, Dr hours: associations mental weakness by motivation related to
Kompier, Dr with weakness, work considering work inspiration time of work and
Van Yperen inspiration and work and the nature of extra time quality of work no
(2004) quality work and contemplating other factors or
hypothetically inferred techniques of
subgroups. Moderate motivation is studied.
additional time is essential
among Dutch workers, who
appear to be cheerful
specialists with appealing
occupations as opposed to
exhausted workers.
Fred Storseth Maintaining work The headship style linking Impact of employee
(2004) motivation during "people-orientation" was inspiration amongst
organisational recognized as a key forecast the whole area is
change for work motivation. Acute covered
features for keeping work
motivation in relation to
administrative differences are
discussed.
Timmeric T C Oversee inspiration Inspiration depends on Research is done on
(2001) and create work inward / inherent and outward health service sector
fulfillment in the elements to boost business- and it does not cover
social insurance related behaviour. This article employee other
workplace presents factors of sectors for the
inspiration, such as resaerch
accomplishment,
acknowledgement, work
itself, duty, progression,
development, personal
responsibility, pay, and faith
20
in effective results,
introduced to 99 managers of
mid-level well-being
administrations.
Bradley E Public-Sector Work Research on work inspiration Studied only about
Wright Motivation just as the hypothesis and public organisations.
(2001) observational proof on the Productivity not
extraordinary attributes of considered.
open associations and
representatives.
Daan Van Work Motivation A hypothetical investigation This study states that
Knippenberg and Performance: A and also a survey of performance is the
(2000) Social Identity experimental investigations only factor which
Perspective into the relationship of leads to employee
hierarchical recognizable motivation.
proof with inspiration and
execution leads to the end
that distinguishing proof is
emphatically identified with
work inspiration, task
execution and relevant
implementation to the degree
that (a) social personality is
remarkable, and (b) elite is
seen to be in the gathering or
execution.
Adrian Work inspiration The Substance Identity This study only focus
Furnham Profiler, which estimates the on motivation factors
,Liam Forde, three essential qualities and which motivate people
Kirsti Ferrari the Work Esteems Poll, during applying for
(1999) which expects subjects to rate job. Motivation after
how imperative different getting job and its
work factors were to them relation to
21
while considering applying performance is not
for a vocation, was completed considered.
by a sum of 92 job
candidates.
Buck. R Human motivation A wide range is based on a This topic only talks
(1998) and emotion variety of credible approaches about the techniques
and emotional phenomena. It of human motivation
is necessary to understand it doesn‟t cover how
human motivation and this improves
feelings to consider this view performance.
and methods.
James R. Understanding Ohio State University has This study conclude
Lindner Employee studied the importance of that only good pay
(1998) Motivation stimulating factors in public and interesting job is
universities. Discovery is a the only factor of
very important job and a good motivation of
salary for important employees. It does not
motivation for employees. study about the
techniques used for
motivating and the
effect of performance.
Effect of audit This paper explores impacts This study only talks
D'Arcy A. motivation and on the inborn inspiration and about the intrinsic
Becker motivation selection execution of motivation of auditors.
(1997) inspectors that are expected No motivation factors
to be used in the selection of other workers are
assignment only to considered.
demonstrate picking data.
22
Cameron, J., Rewards and The writers' reason in this This study only states
& Pierce, W. intrinsic motivation: book is that there is no that there is no natural
D Resolving the natural negative property of negative property of
(1995) controversy remunerations. They are not reward. Remaining
hurtful to human instinct. In motivation factors are
the event that anything, not studied.
rewards are a characteristic
piece of human instinct. What
is critical is to guarantee that
compensate frameworks
advance, instead of confine,
human opportunity
Edwin A. Work Motivation After decades of research, it This topic deals with
Locke, Gary and Satisfaction: was possible to develop a the work motivation
P. Latham Light at the End of successive theory based on deals with good
(1990) the Tunnel data, motivation and reward and its
satisfaction with the work. satisfaction. And the
High performance, in the case techniques used for
of reimbursement, will lead to motivation is not
satisfaction with the work, covered.
which will enable the
organization's commitment
and aims. The model has the
meaning for leadership, self-
management and education
Maslow A. H A theory of human Individual needs and basic This topic only focus
(1943) motivation needs need to be satisfied for on motivation it does
the next level needs to serve not cover how this
motivators motivation helps to
improve performance
of employees
23
CHAPTER: 3
RESEARCH DESIGN
The problem is to identify the problem allied with employee work motivation and its effect
on performance as company is providing some employee work motivation but the company
don‟t know whether it is effective or not. Employees are not spurred exclusively by cash and
worker conduct. Some employees feel demotivated and overworked.
The project study was conducted on the topic “Employee work motivation and its effect on
performance at AVT Natural Pvt ltd. The reason for this study is to encourage an in-depth
learning of motivational methods and methodologies, their impact on implementation and
delegates fulfilled.
To study about employee work motivation and its effect on their performance.
•Explore benefits and opportunities for employees.
For analysing factors leading to motivation
To study the effect of employee motivation
this research is having a stop at AVT Natural Products LTD and there is a scope to increase
sample size taken for the survey. The parameter taken for the research is limited to the topic
employee work motivation there is a scope to study about the relation with business
productivity.
Research approach is an approach to deliberately take care of the exploration issue. It might
be comprehended as an art of considering how explore is done logically. A detailed
discussion is carried over with methodology as a part of the study. The researcher has tried to
give a detailed explanation about employee motivation at AVT Naturals.
24
RESEARCH DESIGN
Descriptive Search Planning includes an overview and timeliness that explores different types
of search. The main graphic research is the representation of the situation as it currently
exists. In this strategy, the researcher has no power over resources. The individual in question
can just report what has occurred and what's going on. An examination configuration is
basically the edge work or plan for the investigation. The plan might be a logical introduction
of the different strides during the time spent the exploration. These means incorporate the
determination of research issue, initial issue, detailing at speculation system, study of the
writing and documentation, book index, information gathering, testing of theory, translation
introduction and report composing
SAMPLE SIZE
The sample size is the number of items to select in order to select a sample in the universe.
The sample size of the test was 50% of the total number of AVT Naturals employees.
SAMPLING TECHNIQUE
An easy introduction was welcome here. He is worried about the examples of his people, so
that everyone in the community may have the same opportunity and the choice of one does
not affect the choice of another. To make sure you choose a choice, a simple challenge for the
study is presented.
TOOLS FOR DATA COLLECTION
The researcher collected primary and secondary data for the research.
• Primary Data: It is the first-hand data that the researcher has collected directly from
respondents. For data collection, the questionnaire was used.
• Secondary Data: When a researcher takes data already collected by others, this information
is named as secondary data. Secondary data is information available in magazines,
newspapers, the Internet, etc.
25
3.6 HYPOTHESIS FRAMEWORK
HO: There is no relationship between incentive scheme and satisfaction level of the
employee.
H1: There is relationship between incentive scheme and satisfaction level of the employee
Chapter 1: Introduction
This section consist of Introduction about topic, industry profile, Company profile, Vision,
mission, competitor‟s information, financial statement, future prospects of the company,
promoters, swot analysis.
This section consist of theoretical background of the study related to topic and 20 literature
review are there of different authors.
This chapter consist of state problem statement, need for the study, objective, scope,
hypothesis framework, limitations.
This chapter consists of finding of a project, summary, conclusion, and suggestion given by
the respondent.
26
CHAPTER 4
ANALYSIS
The table indicates that 68% of the respondents are male and32% of the respondents are
female.
Graph 4.1
MALE
FEMALE
INTERPRETATION
As of the graph the male workers are more as compared to female workers. It is due to the
nature of the work.
27
AGE GROUP CLASSIFICATION
21-30 17 34
31-40 20 40
41-50 7 14
50 Above 6 12
Total 50 100
ANALYSIS
This chart shows that 34% of the respondents are coming under age range 21-30, 40% of
them are under 31-40, 14% of them are under41-50, and the remaining 6% are above 50 years
of age.
Graph 4.2
INTERPRETATION
As of the graph it is clear that more number of workers in the company come between ages
31-40 as company is maintaining experienced and potential employees.
28
EXPERIENCE OF WORKERS
The table shows that 20% of the defendants have 5 years of experience, 36% of the
respondents have 5-10 years of experience, 28% of the respondents have 10-15 years of
experience and remaining 16% have above 15 years of experience.
Graph 4.3
EXPERIENCE OF WORKERS
40
35
30
25
20
15
10
0
0-5 years 5-10 years 10-15 years More thsn 15
INTERPRETATION
It is evident from the above graph employees has 5-10 years of experience as company values
experienced employees and also decides the pay package accordingly to the no of years of
experience
29
SATISFACTION LEVEL OF THE WORK CULTURE
The chart show that 12% of the workers are highly satisfied with their working culture, 48%
of the respondents are satisfied, 32% of the respondents are neither satisfied nor dissatisfied,
6% of the respondents are dissatisfied and remaining 2% of the respondents are highly
dissatisfied with the working culture of the organisation.
Graph 4.4
WORK CULTURE
60
50
40
30
20
10
0
HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY
DISSATISFIED
INTERPRETATION
From the graphics it is clear that most workers are happy with work culture, because the
company understands the importance of a good work culture, which has a direct impact on
the performance of employees.
30
MOTIVATIONAL FACTORS
Promotion 15 30
Leave 5 10
Motivational Talks 2 4
Recognition 7 14
Total 50 100
ANALYSIS
The chart shows that 42% of the defendants are motivated by salary increase, 30% of the
respondents are motivated by promotion, 10% of the defendants are motivated by leaves, 4%
of the respondents are motivated by motivational talks and remaining 14% of the respondents
are motivated by recognitions.
Graph 4.5
MOTIVATIONAL FACTORS
45
40
35
30
25
20
15
10
5
0
SALARY INCREASE PROMOTION LEAVE MOTIVATIONAL RECOGNITION
TALKS
INTERPRETATION
From the graph it is clear that majority of the workers are motivated through increase in
salary as they consider monetary benefits more significant
31
MOTIVATION AND EFFICIENCY
Table 4.6 showing motivated employees are effective and efficient in their functioning
Agree 14 28
Neutral 7 14
Disagree 7 14
Strongly Disagree 6 12
Total 50 100
ANALYSIS
The table shows that 32% of the respondents powerfully agree that motivated employees are
effective and efficient in their functioning, 28% of the respondents decide the opinion, 14%
of the respondent are neutral, 14% of the plaintiffs disagree and remaining 12% of the
defendants strongly disagree the opinion.
Graph 4.6
INTERPRETATION
As of the graph the majority of the workers sturdily agree that motivated employees are
effective and efficient in their work as motivation improves dedication of employees to his
work.
32
PARTICIPATION IN DECISION MAKING
Yes 12 24
No 4 8
Occasionally 34 68
Total 50 100
ANALYSIS
The table shows that 24% of the respondents are participated in decision making, 8% of the
respondents are not participated in decision making and remaining 68% are participated
occasionally making process
Graph 4.7
70
60
50
40
30
20
10
0
YES NO OCCASIONALLY
INTERPRETATION
From the graph it is clear that majority of the employees participate in the decision making
process occasionally as most of the time they don‟t have any idea that what decisions and
suggestions has to be given.
33
REWARDS AND RECOGNITION
Table 4.8 showing sufficient reward and recognition for the employee
This chart show that 22% respondents sturdily agree as they get sufficient reward and
recognition for their better performance, 58% of the respondents agree the opinion, 8% are
neutral, 12% disagree and remaining 0% of the respondents strongly disagree the opinion
. Graph 4.8
INTERPRETATION
From the above graph its is clear that majority of workers agree to performance is improved
by giving rewards and recognition as if rewards and recognition to their work is not given
then there won‟t be any competition and employees performance will decline both rewards
and recognition as two main motivating factors.
34
SATISFACTION WITH INCENTIVE SCHEME
Table 4.9 showing employee satisfaction with the incentive schemes in the organization
ANALYSIS
The table shoeing that 10% respondents are highly satisfied with the incentives structure in
the organization, 52% respondents are satisfied, 24% are neutral, and remaining 12% of
respondents are dissatisfied with incentives scheme in organization.
Graph 4.9
50
40
30
20
10
0
HIGHLY SATISFIED SATISFIED NEUTRAL DISSSATISFIED HIGHLY
DISSATISFIED
INTERPRETATION
It is clear from the schedule that most employees are satisfied with the organization's
motivation program because it offers good work and knowledge incentives.
35
ORGANISATION ENVIRONMENT
Table 4.10 showing employee‟s opinion about the environment of organization is employee friendly
The chart indicates that 16% of respondents are sturdily agree with the environment of the
organisation is environment friendly, 44% of respondents strongly agree, 14% of respondents
are neutral, and remaining 18% of respondents disagree that the environment of the
organization is employee friendly.
Graph 4.10
ORGANISATION ENVIRONMENT
50
45
40
35
30
25
20
15
10
5
0
STRONGLY AGREE NEUTRAL DISAGREE STRONGLY
AGREE DISAGREE
INTERPRETATION
The graph being justified from above that majority amongst the employees agree that the
organisational environment is friendly as the friendly organisation environment is a
motivational factor and it improves productivity.
36
RATING OF THE TRAINING PROGRAMMES
Excellent 10 20
Good 24 48
Average 14 28
Below Average 4 8
Total 50 100
ANALYSIS
The chart indicates 20% of respondents says the training programmes of company is
excellent, 48% of respondents says training programmes are good, 28% of respondents says
training programmes are average, remaining 8% of respondents says the training programmes
are satisfactory for employees.
Graph 4.11
50
40
30
20
10
0
EXCELLENT GOOD AVERAGE BELOW AVERAGE
INTERPRETATION
The chart shows that the most of the workers who have expressed a good education program
in the curriculum help employees learn more about work and organization.
37
APPRAISEL SYSTEM STRENGTHENS AGREE RELATIONSHIP
WITH SUPERIORS
Table 4.12 showing the appraisal system help the employees in strengthening the agree
relationship with their supervisor
The above table reveals 12% of the strongly agree the opinion, 36% agree the opinion, 40%
are neutral, 10% disagree and remaining 2% of the respondents strongly disagree the opinion.
Graph 4.12
INTERPRETATION
From the graph it is clear that majority of the workers say that quality of performance
appraisal system by managers is neutral in AVT Natural as the performance appraisal
system by managers is not perfect and standardised.
38
RECOGNITION FOR THE CONTRIBUTION
Table 4.13 showing employee opinion about company‟s recognition of their contribution and
effort in the working environment
The chart displays that 14% of the respondents sturdily agree the opinion, 32% of the
respondents agree the opinion, 36% of the respondents are neutral, 12% of the respondents
disagree and remaining 6% of the respondents sturdily disagree the opinion
Graph 4.13
INTERPRETATION
As of the graph the majority of the workers has the opinion as recognition for their
contribution to work is neutral in the company as the methods used for the evaluation is not
standardised.
39
DE MOTIVATING FACTORS
Table 4.14 showing the employee opinion about the de motive factors
Personal Matter 11 22
Lack of communication 25 50
Total 50 100
ANALYSIS
The table indicate that 22% of respondents agree that personal matters de motivated
employees, 50% of respondents says lack of communication de motivated employees and
remaining 28% of respondents says partially from top managers are the reason for de
motivation of employees.
Graph 4.14
DE MOTIVATING FACTORS
60
50
40
30
20
10
0
PERSONAL MATTER LACK OF COMMUNICATION PARTIALLY FROM TOP
MANAGERS
INTERPRETATION
From the graph it is clear that lack of communication is the demotivating factor in AVT
Natural as the organisation has a very formal structure.
40
SATISFACTION WITH THE PERFORMSNCE APPRAISAL SYSTEM
Table 4.15 showing employee satisfaction about performance appraisal system in the
organisation
The table shows that 16% of respondents strongly agree the performance appraisal system in
the organisation, 42% of respondents agree, 28% of respondents are neutral, remaining 12%
of respondents disagree the performance appraisal system in the organisation.
Graph 4.15
INTREPRETATION
From the graph it is clear that performance appraisal system is good in AVT Natural as the
company keeps a standardised and performance appraisal system which motivates
employees.
41
SATISFACTION WITH WAGE POLICY
ANALYSIS
The table displays that 10% were highly satisfied with the wage policy of the organisation,
54% are satisfied with the wage policy, 16% oare neutral with wage policy, and remaining
20% of respondents are dissatisfied with the wage policy of the organization.
Graph 4.16
WAGE POLICIES
60
50
40
30
20
10
0
STRONGLY AGREE NEUTRAL DISAGREE STRONGLY
AGREE DISAGREE
INTERPRETATION
As of the graph it is clear that majority of workers agree that they are satisfied with the wage
policy as company is providing standardised wage policy according to performance.
42
SATISFACTION WITH FACILITIES AND AMENITIES OF THE
COMPANY
Table 4.17 showing employee satisfaction with the facilities and amenities of the
environment provided by the company
It shows that 10% are highly satisfied with the facilities and amenities provided by the
company, 30% are satisfied, 30% are neutral, and remaining 22% of respondents are
dissatisfied with the amenities and services provided by the company.
Graph 4.17
INTERPRATATION
As of the chart it shows that workers are not highly motivated or highly demotivated with the
amenities‟ provide by the company as the companies facilities and amenities does not create a
huge impact in performance.
43
TYPE OF INCENTIVE MOTIVATING EMPLOYEES
Financial Incentives 25 50
Non-Financial Incentives 9 18
Both 16 32
Total 50 100
ANALYSIS
According to this above table 50% are inspired by getting financial incentives, 18% of
respondents are motivated by non-financial incentives and remaining 32% of respondents are
motivated by both.
Graph 4.18
50
40
30
20
10
0
FINANCIAL INCENTIVES NON FINANCIAL INCENTIVES BOTH
INTERPRETATION
According to above graph, financial incentives motivate personnel most as the cost of living
in increasing day to day.
44
TRANSPERANCY IN ORGANISATIONAL STRATEGY Table 4.19 showing
transparency in organisational strategy for giving rewards and recognition
The chart displays that 16% of workers strongly agree there is transparency in organisational
strategy for giving rewards and recognition. 54% satisfied with the rewards and recognition,
18% are neutral, 10% were dissatisfied and 2% strongly dissatisfied with the transparency in
giving rewards and recognition.
Graph 4.19
INTERPRETATION
From the graph it is clear that majority of the employees are satisfied with the transparency
giving rewards and recognition as the rewards and recognition is given purely based on
continuous evaluation.
45
REWARDS AND RECOGNITION LINKED TO PERFORMANCE
The table shows that 14% of the respondents are highly satisfied with the rewards and
recognition given according to performance,52% are satisfied, 20% are neutral, 8%
dissatisfied and 6% strongly dissatisfied.
Graph 4.20
PERFORMANCE
60
50
40
30
20
10
0
STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
INTERPRETATION
As of the graph it is clear that majority of the workers are satisfied with the rewards and
recognition they get for their performance as company continuously evaluate the performance
of the employees and based on that the company provide fair rewards and recognition.
46
MANAGERS EMPHASIZE PRODUCTIVITY AS THE KEY TARGET
ANALYSIS
The chart displays that 12% of the respondents strongly agree as managers emphasize
productivity as the key target, 42% agree, 24% of the respondents. are neutral where as 12%
of the respondents disagree and 10% strongly disagree.
Graph 4.21
PRODUCTIVITY
45
40
35
30
25
20
15
10
5
0
STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
INTERPRETATION
As of the graph the majority of the workers agree that the manager‟s emphasis productivity as
the key target as if the productivity is weak then it will lead to winding up of the company
and the main target for the managers is to improve productivity.
47
GUIDANCE TO PERFORM BETTER
The table displays that 22% of the respondents sturdily agrees that superiors provides
guidance to perform better,52% strongly agree, 20% of the respondents are neutral with the
opinion , 6% of the respondents disagree, 0% of the respondents sturdily disagree.
Graph 4.22
50
40
30
20
10
0
STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
INTERPRETATION
As of the graph it is clear that majority of the workers says that they agree that superiors
provide guidance to perform better as if the guidance is not proper then it will affect the
productivity so that proper guidance is provided.
48
REWARD SYSTEM BASED ON EMPLOYEE PERFORMANCE, COMMITMENT,
ABLITY AND VALUE
Table 4.23 showing reward system based on employee performance, commitment, ability and
value
The table displays that 18% of the respondents sturdily agree that company‟s reward system
is based on employee performance, commitment, ability and value, 48% agree, 26% of the
respondents are neutral with the opinion, 6% disagree and 2% strongly disagree.
Graph 4.23
REWARD SYSTEM
60
50
40
30
20
10
0
STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
INTERPRETATION
The chart shows that most of the workers agree that the company's reward system is based on
employee performance, commitment, capability and value, as three key factors are the three
key factors that are assessed before the reward.
49
HYPOTHESIS TESTING
Correlations
Incentive
Scheme Satisfaction
Incentive Pearson
1 .587**
Scheme Correlation
N 50 50
Satisfaction Pearson
.587** 1
Correlation
N 50 50
Interpretation:
The above correlation table shows that there is a positive and significant relationship
between Incentive Schemes and Satisfaction level with the significant value 0.000 which is
less than 0.001. It means, better the Incentive Schemes, better will be the satisfaction level.
Employee‟s feels that Incentive Scheme is one the factor contributing to the Satisfaction.
50
CHAPTER 5
SUMMARY OF FINDINGS
Most of the employees were satisfied with the working culture of the organisation
Majority of employees are of the opinion that salary increase motivates them most
The study reveals that motivated employees are effective and efficient in their
operation
Most of the employees are of the opinion that the management involve them in
decision making occasionally which are connected to their departments
As per the study the employees agree that they get sufficient rewards and recognition
for their better performance.
Employees are happy with the motivating force plans given by the organization
Most of the respondents agree that the organization environment is employee friendly
The employee rate the training programs in AVT Naturals is good
Most of the employees think that the appraisal system helps them in strengthening the
agree relationship with the superiors
Most of the employees agree that the company recognizes their contribution and effort
in working environment.
Most of the employees agreed that lack of communication cause de motivation in the
company
Workers stay happy with the performance appraisal framework in the organisation
Workers are satisfied with the facilities and amenities of the environment provided by
the company
The financial incentives motivates the employees than the non-financial incentives
As per the survey the employees feel that there is an increase in the productivity due
to employment motivation.
Most of the employee agree that the organisation provide extra incentives for the extra
work
As per the study employees agreed that motivation is helpful in enhancing job
performance.
51
CONCLUSION
The project is carried out on A Study on Employees Work Motivation and Its Effect on Their
Performance. The objectives that has laid down prior for this study has been concluded so far.
According to the study it is conclude that the employees are satisfied in their organization.
Motivation plays a vital job in an organization when comes to execution. Each worker is
extraordinary and what works for one probably won't work for the other one
This study also concludes that the work motivation of the employee increases their
performance and thus increasing the productivity. Workers are significantly more delicate to
their association with their supervisors and environment encompassing organization instead
of materialistic objectives. Hypothesis testing was done in the research and found that there is
a positive relation with the incentive scheme and satisfaction of employees in AVT Natural.
Study also concludes that lack of employee motivation leads to decline in the performance of
employee.
52
SUGGESTIONS
53
BIBLIOGRAPHY
Articles
Wright, B. E. (2001). Public-sector work motivation: A review of the current literature and a
revised conceptual model. Journal of public administration research and theory, 11(4), 559-
586.
Dickinson, L. (1995). Autonomy and motivation a literature review. System, 23(2), 165-174.
Buck, R. (1988). Human motivation and emotion. John Wiley & Sons.
Beckers, D. G., van der Linden, D., Smulders, P. G., Kompier, M. A., van Veldhoven, M. J.,
& van Yperen, N. W. (2004). Working overtime hours: relations with fatigue, work
motivation, and the quality of work. Journal of Occupational and Environmental
Medicine, 46(12), 1282-1289.
Locke, E. A., & Latham, G. P. (1990). Work motivation and satisfaction: Light at the end of
the tunnel. Psychological science, 1(4), 240-246.
Wigfield, A., & Cambria, J. (2010). Achievement motivation. The Corsini Encyclopedia of
Psychology, 1-2
Timmreck, T. C. (2001). Managing motivation and developing job satisfaction in the health
care work environment. The Health Care Manager, 20(1), 42-58
54
Kanfer, R., & Ackerman, P. L. (2004). Aging, adult development, and work
motivation. Academy of management review, 29(3), 440-458
Steers, R. M., & Sánchez‐Runde, C. J. (2017). Culture, motivation, and work behavior. The
Blackwell Handbook of Cross‐Cultural Management, 190-216
Furnham, A., Forde, L., & Ferrari, K. (1999). Personality and work motivation. Personality
and individual differences, 26(6), 1035-1043
Moynihan, D. P., & Pandey, S. K. (2007). Finding workable levers over work motivation:
Comparing job satisfaction, job involvement, and organizational
commitment. Administration & Society, 39(7), 803-832
Buelens, M., & Van den Broeck, H. (2007). An analysis of differences in work motivation
between public and private sector organizations. Public administration review, 67(1), 65-74.
Brewer, G. A., & Brewer Jr, G. A. (2011). Parsing public/private differences in work
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BOOKS
WEBSITES
1. www.avtnaturals.com
2. www.indiaspice.com
55
QUESTIONNAIRE
Thanking you
Deepak E P
PERSONAL DETAILS
NAME :
AGE :
DEPARTMENT :
56
4. Did the management involves you in decision making which are connected to your
department?
Yes No Occasionally
5. Do you agree that you get sufficient rewards and recognition for the better
performance?
Strongly Agree Agree Neutral
Disagree Strongly Disagree
6. Did you satisfied with the incentive scheme of the organisation?
Highly Satisfied Satisfied Dissatisfied
Highly Dissatisfied Neutral
7. In your opinion whether the organisation environment is employee friendly?
Strongly Agree Agree Neutral
Disagree Strongly Disagree
8. How do you rate the employee training programme?
Excellent Good Average
Below Average
9. Does the appraisal system help you in strengthening the agree relationship with your
supervisor?
Strongly Agree Agree Neutral
Disagree Strongly Disagree
10. Does the organisation identify your contribution and effort in working environment?
Strongly Agree Agree Neutral
Disagree Strongly Disagree
11. Which are the factors which de motivates you the most at your job?
Personal Matter Lack of Communication
57
14. Type of incentive which motivates you more?
Financial Incentives Non-Financial Incentives Both
15. Do you have any suggestion to improve the Employee Motivation in the Company?
If yes please mention
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58
ACHARYA INSTITUTE OF TECHNOLOGY
DEPARTMENT OF MBA
EXTERNAL INTERNAL
WEEK WORK UNDERTAKEN GUIDE GUIDE
SIGNATURE SIGNATURE
Profile
Profile and Company
? (\<\?
10thJan Preparation of Research
17thJan
2019-
2019
instrument
collection
for data
@1CL ??
18thJan
25th Jan
2019
20 I Cf
-
59