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    Jitendra Ambaselkar: Addy V04U Addy V04U Addy V04U

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    apara_jit
    Jitendra contacted Shaw support about installing a new coaxial outlet in their home since there were none currently. The representative scheduled a technician to come the next day between 10am-12pm for the free installation. Jitendra provided their phone number for contact. The representative confirmed the free service call and asked if there was anything else needed. Jitendra then asked about starting billing from the installation date since service was not working previously. The representative explained to call in after for a credit to the account for the days without service.

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    Jitendra Ambaselkar: Addy V04U Addy V04U Addy V04U

    Uploaded by

    apara_jit
    13 views1 page
    Jitendra contacted Shaw support about installing a new coaxial outlet in their home since there were none currently. The representative scheduled a technician to come the next day between 10am-12pm for the free installation. Jitendra provided their phone number for contact. The representative confirmed the free service call and asked if there was anything else needed. Jitendra then asked about starting billing from the installation date since service was not working previously. The representative explained to call in after for a credit to the account for the days without service.

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    Jitendra contacted Shaw support about installing a new coaxial outlet in their home since there were none currently. The representative scheduled a technician to come the next day between 10am-12pm for the free installation. Jitendra provided their phone number for contact. The representative confirmed the free service call and asked if there was anything else needed. Jitendra then asked about starting billing from the installation date since service was not working previously. The representative explained to call in after for a credit to the account for the days without service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    13 views1 page

    Jitendra Ambaselkar: Addy V04U Addy V04U Addy V04U

    Uploaded by

    apara_jit
    Jitendra contacted Shaw support about installing a new coaxial outlet in their home since there were none currently. The representative scheduled a technician to come the next day between 10am-12pm for the free installation. Jitendra provided their phone number for contact. The representative confirmed the free service call and asked if there was anything else needed. Jitendra then asked about starting billing from the installation date since service was not working previously. The representative explained to call in after for a credit to the account for the days without service.

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    of 1

    U (Listening)

     Addy V04U: Thank you for choosing Shaw Online Chat Support! Addy V04U will be right with you. 
     jitendra ambaselkar: ok
     Addy V04U: Hey Jitendra! I can help out if theres no coaxial outlet in the home! One moment while I open your
    account
     Addy V04U: Alright, so theres zero coaxial wall outlets in the home then?
     jitendra ambaselkar: yes
     jitendra ambaselkar: send tech support at earliest
     Addy V04U: Okay. We can proceed with booking a tech to come and install a new coaxial wall outlet. Since this is
    the first one for this home, theres no install fee. Yup! Let me get you appointment times
     Addy V04U: So I have some appointments for tomorrow Thursday June 6th for the following times:
    10am-12pm
    12-2pm
    if none of these times work for your schedule, let me know your weekly availability and we'll work from there :)
     jitendra ambaselkar: 10 to 12 will work
     Addy V04U: Excellent, can I get a phone number for contact?
     jitendra ambaselkar: 4034721371
     Addy V04U: As of right now, I've taken action to send someone over to fix your issue. This is not a charged
    service, this is a free service call. Rest assured, a technician will be onsite to install your new wall outlet and get
    things connected Tomorrow June 6th between 10am-12pm.
     Addy V04U: With that all wrapped up, is there anything else I can help you with today?
     jitendra ambaselkar: no thanks
     Addy V04U: If you ever need any help, or assistance with any of our products/your services, don't hesitate to chat
    or call in! Thanks for choosing Shaw, and have an awesome day :)
     jitendra ambaselkar: my service is open from yesterday.. can it be started from tomorrow
     jitendra ambaselkar: I mean billing
     Addy V04U: When I opened your account, the original install order was posted, so we started charging when its
    first posted. But once we get things going, chat or call in and we'll credit you for the days you were without service.
    After, so we can give you a perfectly calculated amount of credit 
     jitendra ambaselkar: so i have to call 
     jitendra ambaselkar: or this chat willl work?
     Addy V04U: Either or works :)
     jitendra ambaselkar: ok thanks
     Addy V04U: Glad I could help. Anything else for you?
     jitendra ambaselkar: no
     Addy V04U: If you ever need any help, or assistance with any of our products/your services, don't hesitate to chat
    or call in! Thanks for choosing Shaw, and have an awesome day :)

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