Culminating Communication Scenarios

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Culminating Communication Scenarios
First Name, Middle Initials, Last Name
Department, University Name
Course code: Course name
Tutor
Date
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Culminating Communication Scenarios
Discuss the communication issue here and the effect of the issue on the employee.
There is a flaw in communication; Ted never curated his message correctly, which gave
the employee room to re-adjust herself as per his/her understanding. Ted did not communicate
effectively; he was not comprehensive enough. His failure to be as explicit as possible made him
miss the deadline.
Discuss the communication issue here and how it might be improved in the future.
The communication issue here is failing to praise to motivate the employee. It is always
right to motivate your employees and to commend them when they excel in carrying out their
duties. It is not always wise to major on their wrongs while neglecting the good that they have
done. This issue can be improved in the future by doing more to encourage employees than to
discourage them.
Discuss the communication issue here. Discuss from the point of view of Samantha and
Jeff.
There are two communication issues here. First, Samantha's way of approach is wrong.
She indicates that she is not courteous, nor is she respectful to her senior. Her approach is merely
casual and provocative. She should have sought Jeff through a phone call, or better enough, she
should have scheduled a meeting with him at his home or elsewhere to discuss the matter than to
give it a casual approach. This may be the reason why Jeff responds coldly. However, it is not
justifiable for Jeff to respond to Samantha's request arbitrarily, and with so much indifference, it
shows that he is uncaring and irrational. He should have sought more time to decide than to give
Samantha an emotional response.

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Discuss the communication issue here. Discuss the point of view of Katie and the
employees.
The communication issue here is a lack of respect for other peoples' views and ideas.
Katie thinks that her ideas (her difficulties) are more important than those of the other four
employees. Thus, the other employees feel dejected because their difficulties have been 'down-
played." It is always important to respect other peoples' views; however much they may seem to
be inferior.
Discuss the communication issue here. Discuss the point of view of the assistant. Discuss
ways to fix this issue.
The communication issue here is intimidation in the workplace. Through Bill's comments
and 'orders,' the assistant feels 'intimated' and unappreciated. Thus, work-environment becomes
toxic and fearsome. When a boss bullies his employees to get things done, he/she may achieve
high turnover rates, but he/she will lose the respect of his employees. This issue can be fixed by
encouraging tolerance in the workplace.
Should you do this? Identify the ethical issues and/or conflicts. Make a decision and offer a
brief rationale.
No. I should not get the intern to do the work. First, I was the one assigned the task, not
the intern. Secondly, the intern may not do it as effectively as required. Third, the intern is not
experienced enough, and guiding him will be preferable to assigning him tasks arbitrarily. It is
not ethical to assign the intern work that was supposed to be done by some other party, perhaps
to save on costs because the intern is not paid. I will decide to do the work by myself together
with the intern to give him an opportunity to gain some good experience.
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Has Monica shown active listening behavior? What non-verbal cues has she shown the
employee about her level of interest? Discuss how you, the employee, feel after your
meeting? Do you feel that your concerns were heard?
Monica did not show active listening skills. Her level of interest is very low. This is
shown her by involvement with her phone and laptop while attending to me. After the meeting, I
feel demoralized and low. The employee on the other hand may be feeling that she did not attend
to me appropriately. In my view, my concerns were not properly addressed.
How could you have handled this differently? What steps can you take to make things
right? How do you think Max feels after your conversation? If you were Sasha how would
you feel about this employee?
I could have explained to Max what had happened to me on the way, and perhaps request
the boss for some time to relax. To make things right, I will first of all apologize to Max and to
Sasha. Secondly, I will endeavor to culture my emotional reactions and self-control. If I were
Sasha, I would have explained to the employee her mistakes, and requested him to work on his
emotions instead of letting them rule him and cause unnecessary distraction in the workplace.
Discuss the communication issue(s) here. Discuss how this situation might be better
handled in the future. Explain how Mia’s lack of concern for the other team members
make them feel.
The communication issue here is failure to be transparent. Mia should have been more
honest about getting late. In the future, the workers should be trained on the discipline of time-
keeping, and should be advised to be more tolerant to others when they make mistakes. Mia’s
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lack of concern makes other workers feel that they have been wasted, and that their commitment
and time was not valued.
What did you do during your practice presentation that was ineffective? If Samantha were
the potential client, would she have hired your advertising firm based on your
presentation? What should you change and do for the real presentation to make it more
effective? How could Scott, as your director, help you improve? What could your other
marketing team members do to help the situation?
Being monotone in the presentation is ineffective. It makes the presentation boring and
less appealing. If Samantha were the potential client, she would not have hired our firm. To
make the real presentation a success, I should make the presentation more appealing and more
concise. Scott can help me improve by giving me advice. Other members of the marketing team
can help in giving their views, observations, and recommendations.

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Culminating Communication Scenarios

First Name, Middle Initials, Last Name

Department, University Name

Course code: Course name

Culminating Communication Scenarios

miss the deadline.

Samantha an emotional response.

ways to fix this issue.

encouraging tolerance in the workplace.

meeting? Do you feel that your concerns were heard?

to me appropriately. In my view, my concerns were not properly addressed.

you feel about this employee?

make them feel.

and time was not valued.

marketing team members do to help the situation?

can help in giving their views, observations, and recommendations.

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