INSTALLATION AND OPERATING INSTRUCTIONS I INSTALLATION AND OPERATING INSTRUCTIONS

HiNRG Pool and Spa Heater

Models 175, 250 and 400

INSTALLATION AND
OPERATING INSTRUCTIONS

Melbourne: 03 8796 8600 Gold Coast: 07 5552 2600 Perth: 08 9350 2600
Sydney Nth: 02 9853 2100 Sydney Sth: 02 8778 9500 Townsville: 07 4750 3100
Brisbane: 07 3308 5400 Adelaide: 08 8152 7600
[email protected]
www.astralpool.com.au
 -1-
INDEX

INTRODUCTION
INTRODUCTION 2
NOTICE TO INSTALLERS 2
SAFETY RULES 2
IMPORTANT SAFETY NOTE 3
OPERATION INSTRUCTIONS
OPERATION INSTRUCTIONS 3
TO TURN GAS OFF TO APPLIANCE 3
CHEMICAL BALANCE 4
CORROSION PREVENTION IN HEATERS 4
DIGITAL THERMOSTAT OPERATION 5
POWER LOSS TO UNIT 5
DISPLAY SYMBOL INDICATION 6
MAINTENANCE
MAINTENANCE 7
WINTER OPERATION 7
INSTALLATION
INSTALLATION INSTRUCTIONS 7
FLOW RATES 7
WATER CONNECTIONS 7
PLUMBING DIAGRAM 8
HEATER DIMENSIONS 8
INDOOR FLUE INSTALLATION 9
ROOF TERMINATIONS 12
WALL TERMINATIONS 12
CLEARANCES 13
VENTILATION 13
ELECTRICAL CONNECTION 14
GAS CONNECTION 14
WATER PRESSURE ADJUSTMENT 15
FITMENT OF PRESSURE RELIEF VALVE 16
TESTING GAS PRESSURE 17
BURNER PERFORMANCE DETAILS
PERFORMANCE DETAILS 18
TROUBLESHOOTING
FAULT FINDING AND REMEDIES 18
IGNITION MODULE LED FLASH CODES 19
GAS PIPE SIZING
GAS PIPE SIZING CHART 19
WIRING DIAGRAM
HiNRG SERIES WIRING DIAGRAM 20
POOL HEATER MAINTENANCE
MAINTENANCE SCHEDULE 21
PCB DIP SWITCH SETTINGS 21
WA RRANTY

INST 318 HINRG HEATER – V09-18

 -2-
TERMS AND CONDITIONS 22

INTRODUCTION

Congratulations on your purchase of a HiNRG Pool and Spa Heater by Astral Pool. Proper installation and service of your new
heating system and correct chemical maintenance of the water will ensure years of enjoyment. The HiNRG Series Heater is a
compact lightweight and highly efficient gas fired pool and spa heater. It is equipped with features that take advantage of new
technology to provide a user friendly, efficient and environmentally friendly pool or spa heater.

The HiNRG can safely be connected to PVC pipe. It accepts a wide range of water flow rates from as little as 120 litres per minute
making it perfectly suitable for energy efficient variable speed pool and spa pumps. In addition, it is equipped with electronic start
up and an accurate electronic thermostat to ensure ease of use and accurate temperature control. The electronic display shows at a
glance the operational status of the heater.

The appliance is not intended for use by young children or infirm person without supervision. Please ensure that young children
are supervised to ensure that they do not play with the appliance.

NOTICE TO INSTALLERS

This appliance must be installed by an authorized person.

This appliance must be installed in accordance with the installation instructions, local gas fitting regulations, Standards Australia
Installation Code AS/NZ 5601 and any other relevant statutory authorities.

Refer to data plate for details of gas type, gas consumption and burner pressure.

For a heater in which no provision is made for a vent permanently open between the water circuit and atmosphere a pressure relief
valve must be fitted in accordance with clause 2.8.7 of the Australian Standard for Gas Pool Heaters AS 4560-2004.

WARNING: Electrical maintenance and repairs of this equipment must only be done by qualified persons in accordance with
Australian and state regulations.

SAFETY RULES

1. Spa or hot tub water temperature should never exceed 40˚C.

2. Drinking of alcoholic beverages before or during spa or hot tub use can cause drowsiness which could lead to unconsciousness
and subsequently result in drowning.
3. Pregnant women beware! Soaking in water above 38˚C during the first three months of pregnancy can cause foetal damage.
4. Before entering the spa or hot tub, the user should check the water temperature with an accurate thermometer, spa or hot tub
thermostats may err in regulating water temperatures by as much as 2˚C.
5. Persons with a medical history of heart disease, circulatory problems, diabetes or blood pressure problems should obtain their
physician’s advice before using spas or hot tubs.
6. Persons taking medications which induce drowsiness, such as tranquillisers, antihistamines or anticoagulants, should not use
spas or hot tubs.

WARNING! Should overheating occur or the gas supply fail to shut off, turn off the manual gas control valve to the appliance. Do
not use this heater if any part has been under water.

INST 318 HINRG HEATER – V09-18

 -3-
FOR YOUR SAFETY – READ BEFORE LIGHTING

This appliance is equipped with an ignition device which automatically lights the burner. Do not try to light the burner by hand.

BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than
air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS. Do not try to light any appliance. Do not touch any electrical switch. Do not use any
telephone in your building. Immediately call your gas supplier from a neighbour’s house.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE
DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE
DO NO SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION.
NOTE – SERVICING SHALL BE CARRIED OUT ONLY BY AUTHORIZED PERSONNEL.

OPERATING INSTRUCTIONS

1. STOP! Read the safety information above.

2. Turn off electric power to appliance.
3. This appliance is equipped with an ignition device which automatically lights the burner. Do not try to light the burner by hand.
4. Wait five minutes to clear out any gas. If you then smell gas, STOP! Refer to instructions above.
5. Turn filtration pump on.
6. Ensure water is flowing through the heater.
7. Turn on power to the heater and press the pool/spa button to select pool or spa mode.
8. Set thermostat to desired setting and the ON/OFF switch to turn the heater ON.
9. The heater will ignite in 60 seconds.
10. If the appliance does not operate, turn heater power supply off. Repeat instructions 5 to 7 above. If the appliance still does not
ignite, call your service technician.

TO TURN GAS OFF TO APPLIANCE

1. Turn off all electrical power to the appliance.

2. Turn off gas tap in gas line prior to heater.

INST 318 HINRG HEATER – V09-18

 -4-
CHEMICAL BALANCE

It is imperative that correct chemical balance be maintained in your pool and spa water, otherwise corrosion of your heater may
occur. Corrosion of the heat exchanger voids warranty. Your local pool shop specialist or spa retailer can advise correct chemical
balance. Your water should be checked and maintained regularly by a pool water professional. As a guide the following parameters
may be used.

pH 7.2 to 7.6
Total Alkalinity (ppm) 80 to 120
Calcium Hardness (ppm) 150 to 250
Salinity (ppm) 4000 max. Excessive salt can damage your heater
You should test your water chemical balance at least on a weekly basis.

Excessive sanitiser can damage your heater. Chlorine should not exceed 3 ppm and bromine should not exceed 5 ppm. Salt
chlorinators, especially when used on spa pools or indoor or covered pools, can easily produce excessive chlorine levels which will
damage the heater internals.

CORROSION PREVENTION IN HEATERS

All Gas pool and spa heaters incorporate copper or copper nickel to make their heat exchangers as it is the most efficient material in
transferring heat from the combustion chamber into the water. The typical life expectancy of a well maintained pool/spa heater is
between 5 and 12 years.

The addition of sanitisers (Chlorine, Bromine etc.) and other water balancing and conditioning chemicals can increase the rate of
wear and tear on the heat exchanger and associated parts in your heater.

There are three most common reasons for heat exchanger corrosion which can be avoided with a little care and attention.
1. Excessive Sanitiser.
This means too much Chlorine or Bromine in the water. Be careful, if the level of Chlorine or Bromine is excessively high,
your test kit (and the pool shops) may not read accurately or indeed may show a nil reading. Any time a salt chlorinator is
operating for extended periods (when heating the swimming pool from cold), particularly if the weather is overcast or the
pool is enclosed or covered, the Chlorine level may exceed normal levels. When heating a Spa or Pool, turn the chlorinator
down or off for the duration of the heating period.
2. Out of balance water.
The water balance is a combination of pH, total alkalinity, Calcium hardness and temperature. Balanced water will help
prevent corrosion of your heater. Balanced water should be between a pH of 7.2 - 7.6.
3. The addition of acid to lower pH.
Acid must always be added in small quantities and spread over the pool surface evenly, not added in to the skimmer. Do
not add a litre at a time, add a cup full each day to lower your pH.

If you have a salt chlorinated INDOOR pool or COVERED pool be very careful of the level of Chlorine being produced. If you use
a salt chlorinated spa be very careful of the level of Chlorine as the Chlorinator is usually sized for the pool and therefore should be
switched off when heating the spa. Leaving the chlorinator on can raise the chlorine level very rapidly in a small volume of water.

These comments are intended as a guide only and are not definitive answers or recommendations on pool water chemistry. Astral
Pool’s intention is to provide a little understanding of the potential problems of water chemistry and the dangers of corrosion to
heaters (and other pool equipment and fittings).

YOUR WATER SHOULD BE ADJUSTED & BALANCED PRIOR TO ANY CORRODED PARTS BEING REPLACED.

INST 318 HINRG HEATER – V09-18

 -5-
DIGITAL THERMOSTAT OPERATION

DESCRIPTION
The sophisticated digital thermostat provides temperature read out, set point temperature, operating status of the heater and any
fault conditions.

TEMPERATURE DISPLAY
The temperature display indicates water temperature in the inlet of the heater. Therefore the pump must be operating for an
accurate pool or spa water temperature to be displayed.

Comfortable pool temperature is between 26˚C and 30˚C. Normal spa temperature is between 36˚C and 38˚C. To select your
desired temperature press the up or down button repeatedly until the desired temperature is reached.

To prevent rapid cycling of the heater, the thermostat has an inbuilt time delay which prevents the heater from turning on for two
minutes after the set point has been reached. If the time delay is activated, the symbol “L” will be displayed on the LCD screen on
the front of the heater. This is part of normal operation.

Should a fault condition occur, the heater will lock out and prevent further heating. A lock out condition is indicated by the symbols
F0 to F3. To reset a lock out condition, turn the power off for five seconds.

When the water temperature is heated to within 1 degree of the thermostat set point, the HiNRG burner will turn down so that the
set point is not exceeded. In addition, the set point is maintained very accurately, so that when using your spa or pool, you will
notice very little variation in water temperature.

POWER LOSS TO UNIT

The following will happen in event of power loss to the unit;

WHILE THE UNIT IS ON OR IN LOCK OUT MODE

The unit will turn off. If power is restored before the fan has time to stop, around 10 seconds then the unit will not light. You will
need to turn off power to the unit and wait for 10 seconds or until fan has stopped and then turn the power back on. Turn the unit
on if it’s not already. The unit will relight.

If the power is off for more than 10 seconds or enough time for the fan to stop then the unit will turn back on and relight
automatically once the power is restored.

WHILE THE UNIT IS OFF

When power is restored the unit will remain in the off mode.

INST 318 HINRG HEATER – V09-18

 -6-
DISPLAY SYMBOL INDICATION

Under fault conditions the thermostat will display a set of alpha numeric symbols to indicate the status of the heater. The meaning
of each symbol and action to be taken are listed as follows:

SYMBOL MEANING ACTION

Temp Display Unit has power No Action

F0 Heater locked off, thermistor wire If water temperature reads greater

disconnected or water at 0°C (freeze than 0°C, phone for service.
conditions).

F1 Thermostat reads greater than 45°C. Allow water to cool below 40°C, turn
heater off then on again.

F2 Mechanical Hi Limit greater than Allow water to cool below 30°C, turn
45°C or 52°C and/or heater off then on again.

Low water flow Make sure water is flowing through

heater.

F3 Thermistor Fault. Phone for service.

L Heater locked out on time delay for 2 No Action. Heater will automatically
minutes. reset after the time delay.

Pump operating and sufficient water No Action.

pressure to operate heater.

Thermostat calling for heat. No Action.

Electronic Flame Supervision
operating.

Burner Operating No Action

INST 318 HINRG HEATER – V09-18

 -7-
MAINTENANCE

It is recommended that you check the following at least every six months and at the beginning of every swimming season.
1. Examine the flue outlet and panel louvers for blockages. Make sure there are no obstructions to the flow of air to or from the
appliance.
2. Keep the heater area clear and free of combustibles and flammable liquids. Chlorine should not be stored in the vicinity of the
heater. Chlorine and acid vapours, when drawn through a heater, can rapidly cause corrosion of the heat exchanger.
3. Keep the heater area free from garden refuse and debris. This will help prevent insects nesting in the unit and ensure extended
life and reliability of your heater.
4. Have your heater professionally inspected at least every 2 years or when used daily for 6 months each year, have it inspected
once a year.
WINTER OPERATION

If the pool is not being used for a month or more, turn the heater off at the main gas isolation valve. For areas where there is no
danger of freezing, water should circulate through your heater all year long even though you are not heating your pool.

It is necessary to drain the water from the heater where freezing is possible. This may be done by loosening the inlet or outlet barrel
union. If the heater is below water level, isolate it from the pool first by closing shut off valves before and after the heater.

CAUTION: If the heater has been drained for freezing conditions, do not turn on until the system is circulating water

INSTALLATION

THIS APPLIANCE MUST BE INSTALLED BY AN AUTHORISED PERSON. Refer to heater data plate for specifications of gas type, gas
consumption, burner pressure and water pressure.

This appliance must be installed in accordance with local regulations and Australian Standard Installation Code AS/NZ 5601. The
installer must test the operation of the appliance before leaving.
Flammable products such as Petrol, Pool Chemicals must not be kept within 4 meters of the Appliance
For a heater in which no provision is made for a vent permanently open between the water circuit and atmosphere a pressure relief
valve must be fitted in accordance with clause 2.8.7 of the Australian Standard for Gas Pool Heaters AS 4560-2004.

Levelling of the Heater

With OUTDOOR Installations it is advisable to have the Heater Level from left to right across the heater and have it slightly
angled(approx. 5 degress) to the rear to help with drainage of the Flue from water after rain.

FLOW RATES
The HiNRG Pool Heater requires a minimum of 120 litres per minute (7.2 m3/hr) and a maximum flow rate of 500 litres per minute
(30 m3/hr). It is recommended that an external bypass valve capable of bypassing some water be installed when flow rates exceed
375 litres per minute (22.5 m3/hr).
WATER CONNECTIONS
The heater should always be installed after the pump and filter. The water connections are located on the right hand side of the
heater. The inlet and outlet are clearly marked. Water connections require 50 mm high pressure PVC glue-in plumbing. It is
recommended that Class 12 (PN12) pipe be used to connect to the heater.

All automatic sanitising devices must be installed after the heater and in such a way that the sanitiser cannot enter the heater
without first mixing with the water in the pool or spa. Sanitisers that are connected prior to the heater will void heater warranty.
A non-return valve is not required to be fitted between the filter and the heater.

INST 318 HINRG HEATER – V09-18

 -8-

PLUMBING DIAGRAM

1. Plumbing in high pressure 50mm PVC pipe.

2. Connections to heater in Class 12 or higher.
3. All automatic Chlorinators or Sanitisers to MUST be installed after the heater.
HEATER DIMENSIONS

175

INDOOR FLUE INSTALLATION

INST 318 HINRG HEATER – V09-18

 -9-
For indoor installations a 125 mm flue and termination cowl must be fitted to the heater. The heater may be installed
with a maximum of 16 metres of flue including 3 bends or of 8 metres of flue with a total of 5 bends.
The flue and termination cowl must be ordered from AstralPool.
Part # 78285 4 metre spiral flue with termination cowl
Part # 78249 4 metre x 125mm flue extention (maximum of three additional to make a total length of 16 metres)

Heater must be installed to AS/NZ 5601. Access and suitable working areas must be available to the heater.
Flue pipe is supplied with a galvanised sleeved end for the external application and an non sleeved aluminium end for fitment to
appliance. The flue pipe can be cut shorter with a knife/saw.

HINRG POOL HEATER – OUTDOOR MODEL.

1

USING A PHILLIPS HEAD SCREW DRIVER

2 UNSCREW 4 X SCREWS FROM FLUE COVER
PLATE.

REMOVE FLUE COVER OUTDOOR INSERT.

3

INST 318 HINRG HEATER – V09-18

 - 10 -
PRE BEND THE FLUE WHERE REQUIRED.
4 BENDS ARE MADE BY CURVING THE FLUE
PIPE AROUND A GENTLE RADIUS SUCH AS
A PIPE OR KNEE. DO NOT OVER BEND
AND KINK FLUE PIPE. KEEP BENDS TO A
MINIMUM AND USE AS LARGE AS RADIUS
AS POSSIBLE. MINIMUM INTERNAL
RADIUS IS 250MM.

BENDS CAN BE STRAIGHTENED IF

REQUIRED.
TAKE THE FLUE COVER INDOOR INSERT.
5

TAKE THE FLUE AND FEED IT THROUGH

6 THE INDOOR INSERT.

FIT FLUE PIPE TO APPLIANCE (NON-

7 SLEEVED END OF FLUE). FIT BY SLIDING IT
OVER THE FLUE CONNECTION SPIGOT AS
FAR AS POSSIBLE.

INST 318 HINRG HEATER – V09-18

 - 11 -
SLIDE INDOOR INSERT PANEL DOWN THE
8 FLUE AND SCREW INTO POSITION WITH 4
X SCREWS.

HINRG POOL HEATER – INDOOR MODEL.

9

FORM EXTRA BENDS WHERE REQUIRED.

10 CARE SHOULD BE TAKEN WHEN FORMING
BENDS TO NOT CREATE A LOW POINT
WHERE CONDENSATION MAY COLLECT.
CONDENSATION SHOULD BE ABLE TO
DRAIN TO THE HEATER OR OUT THE FLUE
OUTLET.
THE FLUE SHOULD BE BRACKETED AT
INTERVALS OF 1 M USING STANDARD 125
MM STANDOFF BRACKETS AVAILABLE AT
MOST PLUMBING SUPPLIERS.

INST 318 HINRG HEATER – V09-18

 - 12 -
ROOFTOP TERMINATIONS
All flue exiting the roof must be shielded with the gal cover. Extra lengths of gal can be supplied. Decktite fittings / flashings must
be attached to the galvanised flue cover. Brace flue in high wind applications.
Locate flue cowl onto reduced end of the gal outer covering / flue pipe. Attach with rivets / screws to hold into place.

WALL TERMINATIONS
Ensure location is suitable as flue gases exit all around cowl and may blow back onto walls, eaves and features causing discolouration
or mould and moisture issues. Condensation will occur around the flue exit area and condensation may drip from the flue outlet.
All flues exiting the wall must be shielded with the gal cover. Extra lengths of gal can be supplied. Decktite fittings / flashings / wall
exiting covers must be attached to the galvanised flue cover.
For long extensions of flue exiting the wall bracing may be required in high wind applications.
Locate flue cowl onto reduced end of the gal outer covering / flue pipe. Attach with rivets / screws to hold into place. Ensure a
drain hole in the cowl is facing down.
The flue pipe must slope slightly towards the cowl for the last horizontal run (approx 2 deg) to allow condensation to drain.

INST 318 HINRG HEATER – V09-18

 - 13 -
CLEARANCES

Installation clearances must comply with AS/NZ 5601. The heater is approved for installation at reduced clearances as below.

SURFACE TYPE
COMBUSTIBLE NON COMBUSTIBLE

FRONT 300 300

BOTH SIDES 300 300
OUTDOOR
REAR 300 100
CLEARANCES ABOVE 1000 1000
(mm) FRONT 300 300
BOTH SIDES 300 50
INDOOR
REAR 300 100
ABOVE 500 500

N.B. HEATERS MUST BE INSTALLED ON A FIREPROOF BASE

VENTILATION

When installing the heater indoors, it is imperative that an adequate supply of fresh air is provided for combustion. Failure to
provide adequate ventilation voids all warranties and may be a danger to persons or property.

Two permanent openings shall be provided directly to outside. The openings shall be located to ensure the distance between the
top of the upper opening and the ceiling of the room or enclosure, and the distance between the bottom of the lower opening and
the floor of the room or enclosure does not exceed 5% of the height of the room or enclosure.

The minimum vertical dimension of any free ventilation opening shall be 6 mm.

The minimum free ventilation area provided directly outside by each opening shall be:

MODEL AREA
HiNRG 175 60,000 mm2
HiNRG 250 75,000 mm2
HiNRG 400 120,000 mm2

If ventilation provided is obtained from an adjacent room then these areas will increase.

The following diagram is provided as a guide only. All flueing and installation work must be carried out by an authorized person.
Flueing must conform to local regulations and to A.G.A. installation code AS/NZ 5601. Care must be taken to provide the correct
ventilation and correct flueing materials in close proximity to combustible surfaces.

INST 318 HINRG HEATER – V09-18

 - 14 -

Do not install spa blowers in the same room as a gas heater. This is potentially dangerous to spa users.
Do not store chemicals or fuel in the same room as the gas heater. This may cause fire or explosion. When installing in a
garage the HiNRG Series Heater must be installed 450 mm above floor level.

ELECTRICAL CONNECTION

The heater is supplied with a standard 10 amp 3 pin plug for connection to a 240V 10 amp GPO. All pool or spa equipment
connected to mains power should be protected by an RCD circuit breaker.

GAS CONNECTION

175/250/400 MODELS:
The gas connection is on the left side of the heater. A 20mm FI. connection is provided for gas line connection. An approved manual
shut off valve must be installed in the gas fitting line before the heater.
The gas fitting line should be installed by an authorized person and comply with local regulations and Australian Standard code
AS/NZ 5601. The gas line from the meter will usually be of a larger size than the gas inlet connection.
The heater gas valve has a built in pressure regulator and 2 x ⅛” pressure test points. On starting the heater, a manometer must be
used and the supply inlet pressure checked while the heater is running against the heater data plate. Incorrect inlet pressures may
void warranty and may result in service charges, should service be required. Gas valves are pre-set and should only be adjusted by
trained Astral Pool technicians or qualified gas fitters.

WATER PRESSURE SWITCH ADJUSTMENT

The HiNRG Pool Heater incorporates a water pressure switch which allows the burner to operate only when the circulating pump is
operating. The pressure switch is designed to operate with the heater installed up to 3 metres above or below the surface level of
the pool or spa.
It is imperative that the following be undertaken by the person who is commissioning (first starting) your pool or spa heater. On
initial start-up of the heater it may be necessary to adjust the water pressure activation switch.

This switch is located on the inlet / outlet header. The pressure switch is a safety device, designed to allow operation of the heater
only when the circulating pump is on and there is sufficient water flow through the heater. It must shut the heater down
immediately after the pump is switched off.

INST 318 HINRG HEATER – V09-18

 - 15 -
TO CHECK THE OPERATION OF THE SWITCH:
1. Check water pump hair and lint basket is clean and free of debris and backwash sand filter or clean cartridge filter. Pressure
switch should only be check and adjusted with clean skimmer, pump basket and filter.
2. Connect the heater to mains power supply and turn power on. The thermostat should not yet display “θ”.
3. Turn on pump. The thermostat should now display “θ”.
4. Turn pump off. The thermostat should no longer display “θ”.
5. If display does not respond in this way, adjust the pressure switch as detailed below. If display responds correctly, perform a
final check with the heater operating – see the section below titled “Starting the heater”.
TO ADJUST PRESSURE SWITCH:
1. Connect the heater to mains power supply and turn power on. The thermostat should not yet display “θ”.
2. Turn on pump.
3. View the display of the heater to confirm the “θ”has appeared on the LCD display on front of heater.
4. If no symbol is present, slide the toggle up to allow adjustment, then rotate knurled wheel anti clockwise (as viewed from
above) until “θ” is displayed.
5. Switch pump off.
6. View LCD display to confirm the “θ” has disappeared.
7. If “θ” symbol is present when pump is OFF or “θ” does not disappear within 1 (one) second of pump turning off, the pressure
switch must be adjusted.
8. With Pump turned OFF, turn knurled wheel clockwise to increase the pressure required to activate the switch.
9. Repeat steps 2 to 8 until symbol appears and disappears when pump turns on and off.
10. When the pressure switch is correctly set, slide the toggle down to lock the knurled wheel in position.
11. If pressure switch cannot be made to activate heater when pump is turned on and off, a flow switch may need to be purchased
and fitted. Contact your local Astral Pool office for details.

WARNING: If the pressure switch cannot be adjusted correctly, DO NOT OPERATE THE HEATER, contact Astral Pool or an
Authorised Service Agent for advice.
1. Perform a final check with the heater operating.

It is imperative that the heater is installed so that it PRESSURE SWITCH ADJUSTMENT

does not operate when the circulating pump stops.
Recommended methods to achieve this are:

a. Correct adjustment of internal pressure switch. SLIDE TOGGLE UP TURN WHEEL IN

Ensure heater does not turn on two or three TO ALLOW DIRECTION OF
minutes after circulating pump is turned off. ADJUSTMENT ARROW TO
DECREASE
b. Installation of an external flow switch may be PRESSURE
preferred under certain installations where internal
pressure switch does not turn heater off when
circulator stops.

INST 318 HINRG HEATER – V09-18

 - 16 -
FITMENT OF PRESSURE RELIEF VALVE
 Order Replacement Header with Pressure Relief Valve port, Part Number 78660PRV
 Have an authorised service technician replace the header 78660 with 78660PRV. Refer to page 25 of service
instructions “REPLACEMENT OF INLET/OUTLET HEADER”.
 Locate Pressure Relief port at the outlet of the header. Fit a pressure relief valve complying with AS1271 and having
a total steam discharge capacity, in kilograms/hour, not less than the value listed in the table below.

MODEL HEATER kg/hr

175 68
250 85
400 136

TESTING GAS PRESSURE

1. Note – gas pressure must be measured when unit is operating.

2. Set thermostat to “OFF”.
3. Remove screws from front thermostat panel and open.
4. Loosen screw from ⅛” brass test point located on outlet side of gas valve (between the valve and the burner).
5. Connect manometer tube to test point.
6. Set thermostat to “ON” and wait for burner to ignite.
7. Once burner has ignited, the manometer must indicate the nominal inlet pressure listed below.
8. Remove the regulator cap on the gas valve and adjust the regulator pressure to achieve the specified burner operating pressure.
9. If the regulator cannot be adjusted to achieve the specified burner pressure, it is likely the gas line to the appliance is
insufficient.
10. Remove manometer.
11. Tighten test point screw.
12. Replace regulator cap.
13. Refit covers.

Important to check that Test point screw has been refitted and tightened.

INST 318 HINRG HEATER – V09-18

 - 17 -

HiNRG HEATER MODEL

175 250 400
PROPANE/ PROPANE/ PROPANE/
NATURAL NATURAL NATURAL
ULPG ULPG ULPG
GAS INLET RATES
200 200 250 250 400 400
(MJ/h)

INLET 1.13 MIN. 2.75 MIN. 1.13 MIN. 2.75 MIN. 1.13 MIN. 2.75 MIN.
STATIC 5.00 MAX. 5.00 MAX. 5.00 MAX. 5.00 MAX. 5.00 MAX. 5.00 MAX.
GAS TEST POINT
PRESSURE

INLET
(kPa)

OPERATING >1.13 >2.75 >1.13 >2.75 >1.13 >2.75

(HIGH FIRE)
BURNER
OPERATING 0.54 2.00 0.54 2.00 0.54 2.00
(HIGH FIRE)

CO LEVELS (ppm) 10 to 30 10 to 30 10 to 30

PERFORMANCE DETAILS

TO CHECK BURNER PERFORMANCE

1. Start pool pump supplying water to HiNRG Gas Heater and ensure heater is turned off
2. Set up manometer to outlet side of gas valve
3. Turn HiNRG Heater on at the on/off switch
4. Increase temperature set point above the actual water temperature
5. Allow the heater to start
6. Ensure heater is running at full fan rate
7. Inspect flame from the flame inspection port on left hand side of the heater and ensure flames are blue
8. Check gas pressure on Manometer
9. Remove regulator cap on gas valve and adjust gas rate screw to achieve nominated burner pressure
10. Inspect flame again ensuring flame is blue in colour
11. Turn heater off and ensure the flame cuts out and the pressure switch symbol on the thermostat screen disappears
12. Turn heater on again, and ensure the thermostat displays “L” for lockout. Wait 2 minutes and the heater should then reignite.
13. Lower front door and secure shut.

INST 318 HINRG HEATER – V09-18

 - 18 -
TROUBLESHOOTING

HEATER WILL NOT LIGHT

Possible cause Action
No display Check if power to heater is turned on
Pump not running Start pump
Pump air locked Check for leaks
Filter dirty Clean filter
Pump strainer basket clogged Clean strainer
Thermostat turned off Turn on
Set temperature lower than water temperature Increase set temperature
Water too hot-fault condition displayed Refer to fault indication table
Gas turned off Turn gas cock on
Heater in a Fault condition Refer to fault indication table
HEATER SHORT CYCLING (RAPID ON AND OFF OPERATION)
Possible cause Action
Insufficient water flow Clean filter and pump strainer
HEATER MAKING KNOCKING NOISES
Possible cause Action
Low water flow Check pump condition
Heater operating after pump has shut off Shut off gas supply and call for service
Heat exchanger scaled Shut off gas supply and call for service

IGNITION MODULE LED FLASH CODE

THE FOLLOWING CODES MAY OCCUR DURING STARTUP

LONG SHORT FLASHES DESCRIPTION
FLASHES
0 2 NORMAL OPERATION – START UP DELAY
1 0 NORMAL OPERATION
1 1 FLAME FAILURE DETECTED
1 2 WAITING FOR MAIN PRESSURE SWITCH
1 3 WAITING FOR SECOND PRESSURE SWITCH
1 4 WAITING FOR FLAME SENSE TO GO OFF
1 5 PURGE OPERATION IN PROGRESS (PRE PURGE OR POST PURGE)
WAITING FOR FAN TACHO FEEDBACK SIGNAL TO BE WITHIN ACCEPTABLE WINDOW (MODULE
1 8
OPTION)
THE FOLLOWING CODES ARE INVOKED AS A RESULT OF A LOCKOUT CONDITION
LONG SHORT FLASHES DESCRIPTION
FLASHES
2 1 MAXIMUM RETRIES EXCEEDED
2 2 LOCK OUT DUE TO FLAME FAILURE
2 3 OR 4 OR 5 HARDWARE FAILURE ON MODULE OUTPUT(S). POSSIBLE HARDWARE FAILURE ON MODULE
2 6 HARDWARE FAILURE ON FLAME SENSING CIRCUIT
2 7 HARDWARE FAILURE IN MODULE
2 8 COMBUSTION FAN TIMEOUT (WHERE FITTED)
2 9 VENT SWITCH LOCKOUT (WHERE FITTED)
THE FOLLOWING CODES ARE INVOKED AS A RESULT OF A LOCKOUT CONDITION/HARDWARE FAULT
LONG SHORT FLASHES DESCRIPTION
FLASHES
3 1 LOCKOUT DUE TO MAIN PRESSURE SWITCH OPENING (WHERE FITTED)
3 2 LOCKOUT DUE TO SECOND PRESSURE SWITCH OPENING (WHERE FITTED)
3 3 LOCKOUT DUE TO FAN TACHO. FEEDBACK SIGNAL FAILING (WHERE FITTED)

INST 318 HINRG HEATER – V09-18

 - 19 -
3 4 LOCKOUT DUE TO INTERNAL FAULT (SOFTWARE ERROR)
3 5 LOCKOUT DUE TO INTERNAL FAULT (EEPROM ERROR)
3 6 LOCKOUT DUE TO INTERNAL FAULT ( MICROCONTROLLER COMMUNICATIONS ERROR)

If the heater cannot be made to perform correctly, please contact the Astral Pool office closest to you.

GAS PIPE SIZING TABLES

1.13 kPa gas meter pressure

Some areas of VICTORIA
Maximum run of copper pipe with average number of fittings
Model 20 mm 25 mm 32 mm 40 mm 50 mm
HINRG 175 2m 8m 30 m 75 m 320 m
HINRG 250 - 8m 14 m 35 m 140 m
HINRG 400 - 3m 8m 20 m 90 m

1.25 kPa gas meter pressure

S.A., W.A., some areas N.S.W.
Maximum run of copper pipe with average number of fittings
Model 20 mm 25 mm 32 mm 40 mm 50 mm
HINRG 175 6m 25 m 90 m 240 m 320 m
HINRG 250 3m 14 m 45 m 110 m 320 m
HINRG 400 2m 8m 25 m 70 m 300 m

2.75 kPa gas meter pressure

N.S.W. some areas, Victoria some areas, Qld some areas
Maximum run of copper pipe with average number of fittings
Model 15 mm 20 mm 25 mm 32 mm
HINRG 175 4m 40 m 160 m 320+ m
HINRG 250 2m 20 m 85 m 280 m
HINRG 400 - 12 m 50 m 160 m

Gas Pipe Sizing Tables are indicative only. All pipe sizing should be calculated by an authorised person.

INST 318 HINRG HEATER – V09-18

 - 20 -
HINRG WIRING DIAGRAM
ALL MODELS

PCB DIP SWITCH SETTINGS

INST 318 HINRG HEATER – V09-18

 - 21 -
MAINTENANCE OF YOUR POOL HEATER

Maintenance Schedule: You new product incorporates moving parts and withstands high velocity water with chemicals in it.
Some of these parts will wear in the normal course of use and require regular checks and maintenance. Performing these checks
and maintenance will identify parts that have worn and require repair/replacement before further serious damage is sustained.
A small amount of regular care and attention to your pool equipment will help ensure long life and trouble free performance.
To protect against extremes of temperature, your unit is vented to allow expensive electronics to cool. Ants and
some insects are often attracted to the warmer, dry environment inside the enclosure. We recommend that, with
power turned off, you spray a surface insecticide on the surfaces surrounding the control to prevent ant and
insect ingress. Repeat every three months or as necessary
Timing Maintenance Check Service action (if required)
Monthly Operate heater for 15 min to clear residues and Start circulation pump and turn heater on,
ensure correct operation leaving to run for a few minutes. This will
clear flue passages and keep components
working properly
Three Monthly Check inlet/outlet O-rings for leaks Isolate Pump, turn power off, clean and
grease O rings or replace if necessary
Check for insert/ants
Turn Power off to Heater, Spray a surface
insecticide on the surfaces around the unit
to prevent ant and insect ingress.

Three Monthly Check surroundings for leaves, debris and Remove debris from around the base of the
flooding hearer and rectify if any flooding. Clear
vegetation from around the flue
Annually Check gas pressures Call Service technician to perform annual gas
checks and routine maintenance
Check Burner, pilots and ignition systems Must be completed by an authorised person
Important note: Regular maintenance is important to ensure long life and trouble free performance of your pool equipment. If
unable to perform the maintenance yourself, contact your local AstralPool office who will arrange a trained service technician to
perform the maintenance for you.

WARRANTY TERMS AND CONDITIONS

Astral Pool Australia Pty Ltd (ABN 97 007 284 504) ("Astral Pool") provides the following warranty in relation to its HiNRG series gas
pool & spa heaters.
The benefits of this warranty are in addition to any rights and remedies imposed by Australian state and federal legislation that
cannot be excluded. Nothing in this warranty is to be interpreted as excluding, restricting or modifying any state or federal
legislation applicable to the supply of goods and services which cannot be excluded, restricted or modified.
WARRANTY
Astral Pool warrants that, subject to the exclusions and limitations below, the product will be free from defects in materials and
workmanship during the warranty period. The warranty periods are set out below and commence 30 days after the date of
purchase (to allow for installation) subject to the exclusions listed below. The warranty period may vary for different parts of the
Product.
Parts Warranty Period
Cabinet, refractory insulation and combustion 5 years
chamber
Components such as gas valve, thermostat, pilot, 3 years
wiring, burner, gaskets
Heat exchanger, inlet and return water headers 3 years
Hot surface ignitor 10,000 hours or 7,000 ignition attempts as
counted on the HiNRG control module

INST 318 HINRG HEATER – V09-18

 - 22 -
If a defect appears in the product before the end of the warranty period and Astral Pool finds the product to be defective in
materials or workmanship, Astral Pool will, in its sole discretion, either:
(a) replace or repair the product or the defective part of the product free of charge; or
(b) cause the product or the defective part of the product to be replaced or repaired by an authorised Astral Pool Service Agent
free of charge.
Astral Pool reserves the right to replace defective parts of the product with parts and components of similar quality, grade and
composition where an identical part or component is not available.
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts
may be used to repair the goods.
WARRANTY CLAIMS
1. If a fault covered by warranty occurs, the customer must first contact Astral Pool at the contact address listed below, or an
Authorised Astral Pool Service Agent.
2. Any warranty claim must be accompanied by:
(a) proof of purchase;
(b) full details of the alleged defect; and
(c) appropriate documentation (such as historical and maintenance records).
3. The customer must make the product available to Astral Pool or its authorised Astral Pool service agent for inspection and
testing. Astral Pool or its authorised Astral Pool service agent will attend the premises where the product is installed for
inspection and testing. If the product is installed:
(a) outside a capital city metropolitan area; and
(b) is not within a 20 km radius of an Authorised Astral Pool Service Agent;
then the customer may have to pay a travel fee.
4. If such inspection and testing finds no defect in the product, the customer must pay Astral Pool’s usual costs of service work
and testing. If such inspection and testing finds a defect that is not covered by this warranty, the customer must pay Astral
Pool’s usual costs of service work plus any parts and labour required to repair the Product, unless recoverable from Astral
Pool on the failure of any statutory guarantee under the ACL.
Exclusions
The warranty will not apply where:
(a) the customer is in breach of the Terms and Conditions of Sale;
(b) the Product was used for a purpose other than one it was intended for;
(c) the Product was repaired, modified or altered by any person other than Astral Pool;
(d) the Product has not been installed, maintained and/or operated in complete compliance with the installation and operating
instructions and any instructions by Astral Pool;
(e) the Product has been subject to accident, negligence, alteration, abuse or misuse.
The warranty does not extend to:
a) normal wear and tear;
b) weather and other environmental conditions including but not limited to storm, flood, and/or heat wave damage; or
c) service and maintenance items.
Examples of exclusions include but are not limited to:
 Incorrect/insufficient gas supply
 Incorrect/insufficient ventilation
 Incorrect water balance
LIMITATIONS
Astral Pool makes no express warranties or representations other than set out in this warranty.
The repair or replacement of the Product or part of the Product is the absolute limit of Astral Pool's liability under this express warranty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.

INST 318 HINRG HEATER – V09-18

 - 23 -

INST 318 HINRG HEATER – V09-18