37 The Consumer Reports Restaurant Customer Satisfaction Survey Is Based Upon 148599 Visits To

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37.

The Consumer Reports Restaurant Customer


Satisfaction Survey is based upon 148,599 visits to...
37. The Consumer Reports Restaurant Customer Satisfaction Survey is based upon 148,599
visits to...

37. The Consumer Reports Restaurant Customer Satisfaction Survey is based


GET THE ANSWER>> https://solutionlly.com/downloads/37-the-consumer-reports-restaurant-
customer-satisfaction-survey-is-based-upon-148599-visits-to
37. The Consumer Reports Restaurant Customer Satisfaction Survey is based upon 148,599
visits to...

37. The Consumer Reports Restaurant Customer Satisfaction Survey is based upon 148,599
visits to full-service restaurant chains (Consumer Reports website, February 11, 2009). Assume
the following data are representative of the results reported. The variable Type indicates
whether the restaurant is an Italian restaurant or a seafood/steakhouse. Price indicates the
average amount paid per person for dinner and drinks, minus the tip. Score reflects diners’
overall satisfaction, with higher values indicating greater overall satisfac- tion. A score of 80 can
be interpreted as very satisfied.

Restaurant Type Price ($) Score

Bertucci’s Italian 16 77
1/4
Black Angus Steakhouse Seafood/Steakhous 24 79
e

Bonefish Grill Seafood/Steakhous 26 85


e

Bravo! Cucina Italiana Italian 18 84

Buca di Beppo Italian 17 81

Bugaboo Creek Steak Seafood/Steakhous 18 77


House e

Carrabba’s Italian Grill Italian 23 86

Charlie Brown’s Seafood/Steakhous 17 75


Steakhouse e

Il Fornaio Italian 28 83

Joe’s Crab Shack Seafood/Steakhous 15 71


e

Johnny Carino’s Italian Italian 17 81

Lone Star Steakhouse & Seafood/Steakhous 17 76


Saloon e

LongHorn Steakhouse Seafood/Steakhous 19 81


e

Maggiano’s Little Italy Italian 22 83

McGrath’s Fish House Seafood/Steakhous 16 81


2/4
e

Olive Garden Italian 19 81

Outback Steakhouse Seafood/Steakhous 20 80


e

Red Lobster Seafood/Steakhous 18 78


e

Romano’s Macaroni Grill Italian 18 82

The Old Spaghetti Factory Italian 12 79

Uno Chicago Grill Italian 16 76

3/4
a. Develop the estimated regression equation to show how overall customer satisfaction is
related to the independent variable average meal price.

b. At the .05 level of significance, test whether the estimated regression equation devel-
oped in part (a) indicates a significant relationship between overall customer satisfac- tion and
average meal price.

c. Develop a dummy variable that will account for the type of restaurant (Italian or
seafood/steakhouse).

d. Develop the estimated regression equation to show how overall customer satisfaction is
related to the average meal price and the type of restaurant.

e. Is type of restaurant a significant factor in overall customer satisfaction?

f. Estimate the Consumer Reports customer satisfaction score for a seafood/steakhouse


that has an average meal price of $20. How much would the estimated score have changed for
an Italian restaurant?

37. The Consumer Reports Restaurant Customer Satisfaction Survey is based upon 148,599
visits to...
GET THE ANSWER>> https://solutionlly.com/downloads/37-the-consumer-reports-restaurant-
customer-satisfaction-survey-is-based-upon-148599-visits-to

4/4
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