Ciciliu Resume

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CICI LIU

1435 Parsons Ct Campbell, CA 95008


(408) 888-4989   [email protected]
www.linkedin.com/in/cici-liu-

SUMMARY
Detail-oriented data analyst with experience in business administration and finance. Ability to furnish insights, analytics and business
intelligence used to advance opportunity identification, process reengineering and corporate growth. Eager to learn new skills,
excellent communication skills and collaborator, highly motivated, and excels in a high-paced environment.
 
EDUCATION
Santa Clara University, Santa Clara, CA
Bachelor of Science in Commerce - Finance Major, June 2021
Data Analytics Minor
GPA 3.9
 
San Francisco State University, San Francisco, CA
BBA - Finance Major, June 2019
GPA 3.9
Dean's List
 
WORK EXPERIENCE
Wells Fargo, Los Gatos, CA August 2019 - September 2020
Teller
 Managed own tasks, stayed well-organized, and effectively prioritized in a fast-paced work environment
 Adhered to policies, procedures, and regulations while exercising judgment to raise questions to management and prevent loss;
balanced cash drawer consecutively for 5 months
 Created excellent customer service by listening actively, elicit information when appropriate, and recommend solutions while
handling complex transactions across multiple systems. Average customer rating of 9.5/10
 
Club Monaco, Cupertino, Cupertino, CA June 2019 - August 2019
Key Holder
 Drove sales by meeting and collaborating with the store's team to understand, support and achieve established sales goals and
objectives
 Established, modeled, and reinforced customer service standards. Use provided product information and available resources to
educate team members and customers to assist in making the appropriate product selection or recommendation
 Oversaw other team members while performing assigned responsibilities. Adhered to opening and closing procedures, including
balancing the cash registers and verifying the bank deposit process
 
DSW Designer Shoe Warehouse, San Jose, CA July 2016 - March 2017
Cash Lead
 Led and guided other cashiers in the accurate application of transactions and when necessary, used available resources to resolve
any issues
 
SKILLS
 Native Mandarin Chinese and limited working Spanish
 Data Visualization
 Mathematical programming
 Regression Analysis
 Prescriptive and Predictive Analysis
 Proficiency in Microsoft Office Programs (Word, Excel, PowerPoint) and working Python
 Detail oriented with excellent oral and written skills; ability to communicate effectively with stakeholders at every level of the
business
 Strong analytical abilities
 Excellent teamwork skills
 Strong customer focus
 Commitment to excellence and to personal and professional growth

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