Ciciliu Resume
Ciciliu Resume
Ciciliu Resume
SUMMARY
Detail-oriented data analyst with experience in business administration and finance. Ability to furnish insights, analytics and business
intelligence used to advance opportunity identification, process reengineering and corporate growth. Eager to learn new skills,
excellent communication skills and collaborator, highly motivated, and excels in a high-paced environment.
EDUCATION
Santa Clara University, Santa Clara, CA
Bachelor of Science in Commerce - Finance Major, June 2021
Data Analytics Minor
GPA 3.9
San Francisco State University, San Francisco, CA
BBA - Finance Major, June 2019
GPA 3.9
Dean's List
WORK EXPERIENCE
Wells Fargo, Los Gatos, CA August 2019 - September 2020
Teller
Managed own tasks, stayed well-organized, and effectively prioritized in a fast-paced work environment
Adhered to policies, procedures, and regulations while exercising judgment to raise questions to management and prevent loss;
balanced cash drawer consecutively for 5 months
Created excellent customer service by listening actively, elicit information when appropriate, and recommend solutions while
handling complex transactions across multiple systems. Average customer rating of 9.5/10
Club Monaco, Cupertino, Cupertino, CA June 2019 - August 2019
Key Holder
Drove sales by meeting and collaborating with the store's team to understand, support and achieve established sales goals and
objectives
Established, modeled, and reinforced customer service standards. Use provided product information and available resources to
educate team members and customers to assist in making the appropriate product selection or recommendation
Oversaw other team members while performing assigned responsibilities. Adhered to opening and closing procedures, including
balancing the cash registers and verifying the bank deposit process
DSW Designer Shoe Warehouse, San Jose, CA July 2016 - March 2017
Cash Lead
Led and guided other cashiers in the accurate application of transactions and when necessary, used available resources to resolve
any issues
SKILLS
Native Mandarin Chinese and limited working Spanish
Data Visualization
Mathematical programming
Regression Analysis
Prescriptive and Predictive Analysis
Proficiency in Microsoft Office Programs (Word, Excel, PowerPoint) and working Python
Detail oriented with excellent oral and written skills; ability to communicate effectively with stakeholders at every level of the
business
Strong analytical abilities
Excellent teamwork skills
Strong customer focus
Commitment to excellence and to personal and professional growth