Korn Ferry's 38 Competencies
Korn Ferry's 38 Competencies
1. Ensures accountability
• Holding self and others accountable to meet commitments
Follows through on commitments and makes sure others do the same
Acts with a clear sense of ownership
Takes personal responsibility for decisions, actions, and failures
Establishes clear responsibilities and processes for monitoring work and
measuring results
Designs feedback loops into work
2. Action oriented
• Taking on new opportunities and tough challenges with a sense of urgency, high energy,
and enthusiasm
Readily takes action on challenges, without unnecessary planning
Identifies and seizes new opportunities
Displays a can-do attitude in good and bad times
Steps up to handle tough issues
3. Manages ambiguity
• Operating effectively, even when things are not certain or the way forward is not clear
Deals comfortably with the uncertainty of change
Effectively handles risk
Can decide and act without the total picture
Is calm and productive, even when things are up in the air
Deals constructively with problems that do not have clear solutions or outcomes
4. Attracts top talent
• Attracting and selecting the best talent to meet current and future business needs
Attracts and selects diverse and high caliber talent
Finds the right talent to meet the group’s needs
Closes talent gaps with the right balance of internal and external candidates
Is a good judge of talent
5. Business insight
• Applying knowledge of business and the marketplace to advance the organization’s
goals
Knows how businesses work and how organizations make money
Keeps up with current and possible future policies, practices, and trends in the
organization, with the competition, and in the marketplace
Uses knowledge of business drivers and how strategies and tactics play out in
the market to guide actions
6. Collaborates
• Building partnerships and working collaboratively with others to meet shared objectives
Works cooperatively with others across the organization to achieve shared
objectives
Represents own interests while being fair to others and their areas
Partners with others to get work done
Credits others for their contributions and accomplishments
Gains trust and support of others