Student Assessment Tasks BSBPMG522 Undertake Project Work: Student Name: Student Number

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Student Assessment Tasks

BSBPMG522 Undertake project work

Student Name:

Student Number:
BSBPMG522 Undertake project work Student Assessment Tasks

Table of Contents

Table of Contents 2
Assessment Information 3
Assessment Instructions 5
Student Assessment Agreement and Cover Sheet 7
Assessment Task 1 Instructions 8
Assessment Task 1 Checklist 9
Assessment Task 2: Project set up 10
Assessment Task 2 Checklist 15
Assessment Task 3: Project development 16
Assessment Task 3 Checklist 19
Assessment Task 4: Project evaluation 20
Assessment Task 4 Checklist 22
Assessment Task 5: Project reflection 23
Assessment Task 5 Checklist 25

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Information

The assessment tasks for BSBPMG522 Undertake project work are included in this Student Assessment
Tasks booklet and outlined in the assessment plan below.

To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.

Assessment Plan

Assessment Task Overview


1. Written questions You must correctly answer all questions.
2. Project set up You must participate in a meeting and develop a project scope based on
the meeting and scenario information, as well as develop a project
management plan.
3. Project monitoring You must conduct and monitor the project for the development of the
website, including developing a brief for the project and preparing a
project status report. You will also brief the new customer service officer
on the project.
4. Project evaluation You must finalise and review the project.
5. Project reflection You must answer a series of questions about lessons learned during
projects.

Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.

You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.

Naming electronic documents


It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:

 Course identification code


 Assessment Task number
 Document title (if appropriate)
 Student name
 Date it was created
For example, BSBPMG522 AT3 Project Status Report Joan Smith 20/10/18

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BSBPMG522 Undertake project work Student Assessment Tasks

Additional Resources Required


You will be provided with the following resources before you begin each Assessment Task.
 Access to textbooks/other learning materials
 Computer with Microsoft Office and internet access

Assessment Task 2
 Project Management Plan Template
 Project Scope Template
 Project Management Policy and Procedures
 Risk Assessment Legend.

Assessment Task 3
 Project Status Report Template
 Website Design Brief Template

Assessment Task 4
 Project Evaluation Report Template

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Instructions
Each assessment task in this booklet consists of the following:

Student Assessment Agreement and Cover Sheet


This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Student Assessment Agreement and Cover Sheet should be the first
page of Assessment. If you are submitting electronically, print out the Student Assessment Agreement and
Cover Sheet, fill it out and sign it, then scan this and submit the file.

Assessor Declaration
The Assessor Declaration Sheet will be completed by your assessor with the outcome of the assessment,
which will be Competent (C) or Not Yet Competent (NYC). If your work has been assessed as being Not Yet
Competent, your assessor will include written feedback in assessment task checklist. Your assessor will
also discuss this verbally with you and provide advice on re-assessment opportunities as per your RTO’s re-
assessment policy.

Depending on the task, this may include

 resubmitting incorrect answers to questions (such as short answer questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the
task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:

 a summary of the assessment task


 information on the resources to be used
 submission requirements
 re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.

Submit

 Answers to all questions

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.

Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

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BSBPMG522 Undertake project work Student Assessment Tasks

Student Assessment Agreement

Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit? ☐ Yes ☐ No
Do you understand the requirements of the assessments for this unit? ☐ Yes ☐ No
Do you agree to the way in which you are being assessed? ☐ Yes ☐ No
Do you have any specific needs that should be considered? ☐ Yes ☐ No
If so, explain these in the space below:

Do you understand your rights to re-assessment? ☐ Yes ☐ No


Do you understand your right to appeal the decisions made in an assessment? ☐ Yes ☐ No

Student name

Student number

Student signature

Date

Assessor name

Assessor signature

Date

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses.

☐ I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
☐ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
☐ I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

☐ I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome ☐S ☐ NS ☐ DNS Resubmission ☐Y / ☐N

Assessment Tasks C NYC DNS Comment

Task 1 ☐ ☐ ☐

Task 2 ☐ ☐ ☐

Task 3 ☐ ☐ ☐

Task 4 ☐ ☐ ☐

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 1: Written Questions

Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment. 

Required resources
 Access to textbooks/other learning materials
 Computer and Microsoft Office
 Access to the internet

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BSBPMG522 Undertake project work Student Assessment Tasks

Written answer guidance


The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.

Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or
features and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should put forward arguments for and
against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. List three project management tools and explain their use in project management.

2. Explain the use of a GANTT chart in project management.

3. Explain the use of a PERT chart in project management.

4. Explain the use of a work breakdown structure in project management.

5. Explain the use of the critical path method in project management.

6. Outline three types of documents and sources of information that are used to define the parameters of a
project.

7. Explain the importance of planning for risks in a project and list three processes that can be used to
identify risks as part of a risk assessment process for a project.

8. Explain the importance of a risk management plan in identifying and managing risks for a project.

9. Explain risk avoidance in project management.

10.Explain the use of risk mitigation strategies in project management.

11.Explain the concept of risk acceptance in project management.

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 1 Checklist

Student’s name:

Completed
Did the student provide a sufficient and
successfully Comments
clear answer that addresses the
suggested answer for the following? Yes No

Question 1 ☐ ☐

Question 2 ☐ ☐

Question 3 ☐ ☐

Question 4 ☐ ☐

Question 5 ☐ ☐

Question 6 ☐ ☐

Question 7 ☐ ☐

Question 8 ☐ ☐

Question 9 ☐ ☐

Question 10 ☐ ☐

Question 11 ☐ ☐

Question 12 ☐ ☐
Task Outcome: Satisfactory ☐ Not Satisfactory ☐
Additional comments

Assessment Task 2: Project set up


Task summary

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BSBPMG522 Undertake project work Student Assessment Tasks

In the role of Marketing Coordinator of a fictitious company, you will review a case study, meet with the
Operations Manager to discuss the required project and develop a project scope document and project
management plan. This assessment is to be completed in the simulated work environment in the RTO.

Carefully read the following:

Native Bush Spices Australia is based in Coffs Harbour, NSW.


The business was established in 2010 to cater for a demand for Australian native food products. The
company has organic certification.
The company manufactures and retails a range of organic, Australian native foods including:
 Native herbs and spices
 Native herbal teas
 Native fruit jams and conserves.

Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about us,
products and contact details.
The company’s overall business objectives for the next three years are to increase sales and create brand
awareness, develop a broader product range, as well as expand into overseas markets, most likely Hong
Kong, Japan and Singapore.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average annual
income of $80,000.
The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing
Coordinator, Customer Service Officer and two administration staff.
Ten staff are employed in the factory making and distributing the products.
As the Marketing Coordinator, you have been asked by the Operations Manager to coordinate a project to
develop a new website. The Operations Manager is ultimately responsible for the management of the
project but has assigned significant responsibility to you. The new website is seen as a critical part of the
company’s expansion strategy, and the Operations Manager has advised that you will need to develop a
project scoping for the website to present to senior management, as well a project management plan.
The Operations Manager has also advised you that the new website is classified as a Medium Project. The
project team is to consist of yourself, the Customer Service Officer who has been assigned to assist you
with this project, and the Operations Manager.
The Operations Manager has advised that the website is to include a shopping cart, so customers can order
products directly through the website. He would also like customers to be able to access recipes and
general information about the health benefits of bush spices.
The company has long wanted to commission a new logo, and it has been decided to do this now, in
conjunction with the new website. The Native Bush Spices marketing team will then use the logo across all
of the company’s communication. It has been allotted a budget separately from the website, but it is
understood that the company that designs the website will also design the new logo too.
The company has established procedures for project management. These are documented in their
documented in the Project Management Policy and Procedures.

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BSBPMG522 Undertake project work Student Assessment Tasks

Complete the following activities:

1. Identify project scope


Review the case study information above, as well as the Project Scope Template.
Identify all the information you need to develop the project scope document and prepare a list of questions
for the additional information you need to discuss with the Operations Manager at a meeting to confirm and
clarify project parameters, including your own responsibilities. Write down your questions as notes to use at
the meeting.
You should also review the Project Management Policies and Procedures as well as the Project
Management Plan Template.
You will need to confirm the responsibilities and reporting requirements with the Operations Manager at the
meeting, too, so make notes on these to bring to the meeting.
You will be modifying the plan following a meeting with the Project Team, so save this version of the
document as Draft Project Scope.

12.Develop a project management plan


Based on the project scoping document that you have developed and any feedback from the Operations
Manager, develop a project management plan.
Your Project Management Plan should include, as a minimum, the following:
 Background: Provide a brief explanation of the background of the project
 Objectives: Benefits that the project intends to achieve
 Activities and Milestones: major activities, scheduled start, scheduled finish and accountability.
 Budget
 Risk Management Plan: include at least one WHS risk.

Use the Project Management Plan Template to guide your work.


Your project management plan should identify at least three risks associated with the project, one of which
should be related to work health and safety.
You will be required to use the risk legend to assist in the classification of risks.

13.Send an email to the Operations Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.
It should introduce and summarise the contents of the attachment and seek their feedback.
The email text should ask for details of a meeting with the Project Team to discuss the Project Management
Plan.
Attach your Draft Project Scope and Draft Project Management Plan to the email.

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BSBPMG522 Undertake project work Student Assessment Tasks

14.Participate in a meeting with the Project Team.


Meet with the project team (the customer service officer, roleplayed by another student and the Operations
Manager, roleplayed by your assessor) to discuss the scope of the project and the project management
plan.
At the meeting, you must:
 Outline the project as set out in your project scoping document
 Outline the organisation's mission, goals, objectives and operations and how the project relates to them
Briefly explain the organisation’s project management policies and procedures
 Briefly explain the organisation’s project management policies and procedures
 Outline the project management plan, including roles and responsibilities of the project manager, as well
as the project team member. Discuss the limitations of your responsibilities and how approval process works
with your team.
 Identify and discuss factors that could affect the timeframes to ensure that the timeframes are realistic
and achievable
 Seek the project team members’ feedback.

During the meeting, you will need to demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

15.Review the project scoping document


Based on your discussion with the Project Team, you are now required to revise the project scoping
document that you have developed in draft format.
Your project scope should include, as a minimum, the following:
 Introduction: give the rationale for the project
 Scope: as discussed at the meeting
 Legislative and regulatory context: include at least three relevant pieces of legislation. At least one
should be relevant to WHS
 Business objectives: clarify relationship of project to the organisation's objectives
 Risk assessment: make a list of potential risks
 Stakeholders: list all stakeholders
 Resources: any additional resources that will be required.
 Relationship to other projects: include dependencies
 Reporting: define the project’s reporting requirements

Save this document as Revised Project Scope.

16.Revise your project management plan


Incorporate the feedback that you received from the meeting participants into your plan

Save this document as Revised Project Management Plan.

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BSBPMG522 Undertake project work Student Assessment Tasks

2. Send an email to the Operations Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.
It should state that you have had a meeting with the project team and give a brief outline of the topics
discussed.
The email text should summaries changes that were made to the project management plan in response to
the feedback that you received at the project team meeting.

Introduce and summarise the contents of the attachments and seek their feedback and approval to move
forward with the project.
Attach your Revised Project Scope and Final Project Management Plan to the email.

17.Finalise your project scoping document


Update your Project Scope to reflect the feedback from the Operations Manager.
Save this document as Final Project Scope.

3. Finalise your project management plan


Update your Project Management Plan to reflect the feedback from the Operations Manager.
Save this document as Final Project Management Plan.

4. Send an email to the Operations Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.
Introduce and summarise the contents of the attachments and seek their feedback and approval to move
forward with the project.
Attach your final project scope and final project management plan to the email.

5. Send an email to the Project Team members (your assessor).


When the Operations Manager has given their approval for your plan, you are required to ensure that the
team is clear about overall project requirements and project roles and responsibilities.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.

The email text should introduce and summarise the contents of the attachment.

Attach your Final Project Management Plan to the email.

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BSBPMG522 Undertake project work Student Assessment Tasks

18.Set up folders and files.


Create folders for the project as specified in the Project Management Policy and Procedures.

When the project is completed, you will be assessed on whether you have set up the folders and created
documents as required.

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 2 Checklist


Student’s name:

Completed
Did the student: successfully Comments
Yes No
In their Project Scope, define the project stakeholders ☐ ☐
At the meeting with the Operations Manager, discuss the ☐ ☐
project scope and other relevant documentation?
At the meeting with the Operations Manager, seek ☐ ☐
clarification of all issues related to project and the project’s
parameters
Identify the limits of their own responsibilities? ☐ ☐
Identify reporting requirements? ☐ ☐
Clarify any relationships that the project has to other projects? ☐ ☐
Clarify the relationship that the project has to the ☐ ☐
organisation's objectives?
Determine and access the available resources to carry out the ☐ ☐
project?
Develop a project management plan within the project ☐ ☐
parameters?
Identify and use the appropriate project management tools? ☐ ☐
Identify risks associated with the project, including at least ☐ ☐
one WHS risk, and document these in a risk management
plan within project management plan?
Develop and approve the project’s budget? ☐ ☐
Consult project team members and take their views into ☐ ☐
account in the planning of the project?
Finalise the project plan and gain the necessary approvals to ☐ ☐
begin project according to the plan?
Ensure that the project team members are clear about their ☐ ☐
responsibilities and the project’s requirements?

Task Outcome: Satisfactory ☐ Not Satisfactory ☐


Additional Comments

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 3: Project development


Task summary
For this assessment task, you are required to conduct and monitor the website development project. This
includes developing a brief to provide to website developers and preparing a project status report. You will
then be required to meet with the new customer service officer, introducing them to the project and offering
them your support.

This assessment is to be completed in the simulated work environment in the RTO.


Complete the following activities:
1. Develop website design brief
You are to develop a brief in order to obtain quotes from at least three web site designers.
Use the scenario information from Assessment Task 2 to develop the website design brief.

Your brief should include the following:


 Background information
 Target audience
 Content: what should be included in the website.
 Call to action: what the people who visit the website should do
 Social Media
 Functional requirements
 Website design ideas
 Logo
 Search engine optimisation
 Practical issues

Use the Website Design Brief Template to guide your work.

2. Send an email to the three selected web site designers (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.

It should introduce and summarise the contents of the attachment and explain the work that is required.

The email text should also ask them to send you a quote for the work.

Attach your Website Design Brief to the email.

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BSBPMG522 Undertake project work Student Assessment Tasks

It is two months into the project for the development of the web site.

The status of the project is as follows:


The content has been developed for the web site within the required timeline of 1 month from the
implementation of the project plan and at the specified cost.
The content was written by a public relations consultancy company, PR Pulse for the cost specified in the
project budget.
Three quotes have been received from web site developers as follows:
 Bestweb Design $3,750, timing indicated as 4 weeks – examples of other web sites developed do not
seem to be suitable.
 Visualweb $5,000, timing indicated as 8 weeks – examples of other web sites developed seem to be along
the lines required.
 Web designs Australia $6,000, timing indicated as 12 weeks – examples of other web sites developed
seem to be along the lines required.

The customer service officer has left the organisation unexpectedly.

3. Develop a project status report


Review the information above and prepare a project status report to send to the Operations Manager (your
assessor).

Your status report should include, as a minimum, the following:


 Progress summary
 Milestones: achievement of key dates for activities as specified in the Project Management Plan
 Budget: planned expenditure and actual expenditure
 Risk management: of project risks to date
 Recommendations

Use the Project Status Report Template to guide your work.

4. Send an email to the Operations Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.

It should introduce and summarise the contents of the attachment and seek their feedback and approval to
move forward with the project.

Attach your Project Status Report to the email.

5. Meet with the new customer service officer.


A new customer service officer has been employed by the company to replace the one that left.
They will be part of the project team, replacing the one who left the organisation unexpectedly.
You are required to provide support for the new Project Team member by discussing all aspects of the
project with them. The Operations Manager will also be attending the meeting.

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BSBPMG522 Undertake project work Student Assessment Tasks

Keep in mind the new customer service officer will need your support at this stage, so make sure that you
understand in what areas they may need assistance, and work with them to find how this can be provided.
During the meeting, you must be very clear about the expected quality of the project outcomes. Keep in
mind that this is a new employee, and they are not familiar with the quality expectations that have been
outlined during earlier discussions that you have participated in.
It is important that you are also very clear about the importance of meeting the documented timelines. These
should be the same as those in the Activities & Milestones section of your Project Management Plan.
Confirm that the new customer service officer confirms that these timelines can be met.
During the meeting, you are required to demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

6. Set up folders and files.


Create folders for the project as specified in the Project Management Policy and Procedures.

When the project is completed, you will be assessed on whether you have set up the folders and created
documents as required.

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 3 Checklist

Student’s name:

Completed
successfully
Comments
Did the student: Yes No

Provide support for the new customer service officer to ensure ☐ ☐


the quality of the project outcomes and documented time lines
are met, responding to any specific needs that the new
customer service officer may have.
Implement and monitor plans for managing the project’s ☐ ☐
finances, resources and quality?

Complete and forward the project status report to stakeholders ☐ ☐


as required?

Undertake risk management tasks as required to ensure that ☐ ☐


the project outcomes are met?

Achieve project deliverables? ☐ ☐


Complete the project’s financial recordkeeping and check for ☐ ☐
accuracy?

During the meeting with the new customer service officer, ☐ ☐


demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm
understanding

Task Outcome: Satisfactory ☐ Not Satisfactory ☐


Additional Comments

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 4: Project evaluation

Task summary
This assessment task requires the student to finalise the Native Bush Spices Australia website development
project by developing a project evaluation report.

This assessment is to be completed in the simulated work environment in the RTO.

Carefully read the following:

The project is now complete, with the outcomes as follows:


The web site is now live. There has been very positive feedback amongst all staff about the look and content
of the web site. The web site designers were very professional and easy to deal with.
It is four months since the project commenced. Delays occurred because of the following:
 The web site developer could not complete the web site within the required timelines as originally
stated in their quote.
 There were additional delays due to the customer service officer’s departure and changes to the
web site during the development as a result of the project manager’s input.
 The design of the logo took longer – see below.

The estimated cost for the logo was doubled because the first designer employed was unable to develop a
logo to the company’s liking and so a new logo designer was contracted. This therefore doubled the costs
as the first designer, as well as the second designer needed to be paid.
Training will be required in web site maintenance to ensure information is regularly updated e.g. the
newsletter. Training should ideally be provided to the administration staff.

Complete the following activities:

1. Meet with team to finalise project


Review the information above and then meet with your team (your assessor and another student) to get
their input on the project. This will on a date and time advised by your assessor.
At the meeting, outline the project outcomes as above.
Ensure that all of the staff involved in the project are working in new roles or have been reassigned to their
previous roles
Before concluding the meeting, ensure that all project team members have the opportunity to give feedback.
The customer service officer will provide you with some feedback, which you will need to acknowledge and
note for your project evaluation report.
Gain verbal confirmation from all team members that they can transition to their other tasks following project
completion and offer your support as necessary.
During the meeting, you will need to demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

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BSBPMG522 Undertake project work Student Assessment Tasks

2. Develop a final project evaluation report and finalise record keeping


Ensure that you incorporate the feedback from the team meeting into your report, as well as your own
reflections based on the project status report you developed and the scenario information above.

Your project evaluation report should include the following:


 The reason for closing the project
 Any highlights from the project and any innovations that were made.
 A summary of recommendations relating to the project
 Project performance against objectives
 Project performance against outcomes
 Project performance against outputs
 Project performance against budget
 Lessons learnt

Use the Project Evaluation Report Template to guide your work.

3. Take a screen shot of your folder and files.


This activity requires you to demonstrate that you can file all of your records in a logical structure.
Ensure that you have an overall folder for your work, as well as sub folders if necessary.

All of the documents you have submitted for this unit’s assessment tasks should be correctly named and
filed.
You will be assessed on whether you have set up the folders and created documents as per the project
management policy and procedure requirements.

The screen shot should show all the folders and documents.

4. Send an email to Operations Manager (your assessor).


The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.

It should introduce and summarise the contents of the attachment and sign off for the project now that it is
concluded.

Attach your Project Evaluation Report and screen shot to the email.

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 4 Checklist

Student’s name:

Completed
successfully
Comments
Did the student: Yes No

At the Project Team meeting, ensure that all of the ☐ ☐


staff involved in the project are working in new
roles or have been reassigned to their previous
roles?
Complete the project documentation and obtain ☐ ☐
the necessary sign-offs for concluding the project?
Complete the project’s financial recordkeeping ☐ ☐
and check for accuracy?
Establish and maintain records as per the project ☐ ☐
management policy and procedures?
Review the project outcomes and processes ☐ ☐
against the project scope and the project
management plan?
Involve the Project Team members in the project ☐ ☐
review?
Document lessons learned from the project and ☐ ☐
report these within the organisation?
During the meeting, demonstrate effective ☐ ☐
communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required
information
 Responding to questions as required
 Using active listening techniques to confirm
understanding

Task Outcome: Satisfactory ☐ Not Satisfactory ☐

Additional Comments

Aventia Institute, RTO No. 41418 Page 25


BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 5: Project reflection


Task summary
This assessment task requires you to review a number of articles and answer questions about lessons
learned.
Answers must be word processed and sent to the assessor as an email attachment.

This assessment is to be completed in the simulated work environment in the RTO.

Carefully review each of the articles listed below and answer the questions.

Review the following link:

https://www.projectsmart.co.uk/has-your-project-jumped-the-shark.php

1. How often should project financials be reviewed and re-forecasted if required?

2. What level of overrun might be acceptable and what is not?


Review the following link:

https://www.projectsmart.co.uk/documenting-lessons-learned-what-have-you-learned.php

3. What type of lessons learned should be documented?

4. Briefly explain the best time to capture lessons learned from project and why?

5. Who should provide input into lessons learned?

6. Should project lesson information be stored? Explain why or why not?

Review the following link:

https://www.projectsmart.co.uk/capturing-those-lessons-learned.php

7. Give three reasons why lessons learned may not be documented.

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BSBPMG522 Undertake project work Student Assessment Tasks

8. List three areas that it would be useful to include as part of lessons learned.
Review the following link:

https://www.projectsmart.co.uk/undertaking-a-successful-project-audit.php

9. Explain the purpose of a project audit and when it could be conducted.

10.Briefly explain three areas of in-depth research could be undertaken as part of the project audit.

11.Create a new Word document and record the above questions and your answers to them in it.
Save this document as Project Reflection Questions

12.Send an email to your assessor.


The text of the email should be in grammatically correct English, written in an appropriate (polite, business-
like) style.
It should introduce and summarise the contents of the attachment.

Attach your Project Reflection Questions to the email.

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BSBPMG522 Undertake project work Student Assessment Tasks

Assessment Task 5 Checklist

Student’s name:

Completed
Did the student provide a sufficient and successfully
Comments
clear answer that addresses the
suggested answer for: Yes No

Question 1 ☐ ☐

Question 2 ☐ ☐

Question 3 ☐ ☐

Question 4 ☐ ☐

Question 5 ☐ ☐

Question 6 ☐ ☐

Question 7 ☐ ☐

Question 8 ☐ ☐

Question 9 ☐ ☐

Question 10 ☐ ☐

Task Outcome: Satisfactory ☐ Not Satisfactory ☐

Additional Comments

Aventia Institute, RTO No. 41418 Page 28

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