Business Environment and Its Classification

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Strategic Management

1) What is Business environment?


Answer: Business Environment is sum or collection of all internal and
external factors such as employees, customer’s needs and expectations,
supply and demand, management, clients, suppliers, owners, activities by
government, innovation in technology, social trends, market trends, economic
changes, etc.
In a simple form all the internal and external factors that create opportunities
and threats towards the business either directly or indirectly can be defined as
business environment.
Some external factors even though they are outside the business boundaries
effects the business or brings changes in working environment.

For example: Changes in taxes by the government can make the customers
buy less number of products. Here the business would have to re-establish its
prices to survive the change. Even though the business had no involvement in
initiating the change it still had to adapt to it in order to survive or use the
opportunity to make profits.

2) Classify the Business Environment?


Answer: Business environment can be classified into two types and they are
as follows.
Internal Environment External Environment
 Plans & Policies  Micro Environment
 Human Resources :Customers
 Financial Resources :Suppliers
 Relationship :Competitors
 Labour Management :Public
 Technologies & Resources
 Macro Environment
:Economic activities
:Political
:Socio cultural
:Demographic environment
Internal Environment:
Survival of a business depends upon its strengths and adaptability to the
environment. The internal strengths represent its internal environment. It
consists of financial, physical, human and technological resources.
Financial resources represent financial strength of the company.

Physical resources represent physical assets such as plant, machinery,


building etc. that convert inputs into outputs. Human resources represent
the manpower with specialized knowledge that performs the business
activities.

The operative and managerial decisions are taken by the human resources.
Technological resources represent the technical know-how used to
manufacture goods and services. 

External Environment:
The external environment consists of legal, political, socio-cultural,
demographic factors etc. These are uncontrollable factors and firms adapt
to this environment.

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