Filipino Values System in Business
Filipino Values System in Business
Filipino Values System in Business
Filipino value system is defined by the way of people live their life as an influence
of one’s culture. In whatever part of the country one may find the same hospitality that
the Filipinos are known as many other values that have originated from our forefathers.
It refers to the set of values systems that a majority of the Filipino have historically held
important in their lives.
Different Filipino Value System
1. Bahala na
Trust in God or the concept of Bahala na is a principal used when a person does
not know what to accomplish or is to slothful to do anything to all.
2. Utang na loob
Ningas cogon means the fast burning of cogon, which signifies Filipino’s way of
eagerness only at the beginning but then quickly losing enthusiasm soon after to
continue it, or the lack of follow-up.
4. Padrino System
In the Filipino culture and politics is the values system where one gets support,
endorsement, or political appointment through family affiliation (nepotism) or
friendship (cronyism) as against to ones worth.
In business, nepotism is the act of hiringhiring family members regardless of their
qualifications. In some cases, a relative of a company executive may be qualified
to perform the job for which she is hired. The fact that she is an executive’s
relatives gives her an advantage over the other applicants.
Cronyism is the other side of nepotism. It is the act of hiring friends regardless of
qualifications.
5. Mañana Habit
The word mañana means tomorrow or specified future time, it is also known as
procrastination in plain English and mamaya na in Filipino.
This habit has made Filipinos become lazier and lease efficient in doing tasks.
The Filipino family is a central unit around which social activities are organized.
The family is always of vital importance in the Philippines not surprisingly, most
business organization have the Filipino family as their model.
The Filipino put a being close to one’s family members.
11. Hospitality
This famous trait is the ability of Filipino to find joy and humor in everything.
Filipinos have a cheerful, optimistic and fun-loving approach to life and its ups
and downs.
Joking and laughing at everything perhaps give them relief and make them see
things more positively.
13. Flexibility, Adaptability, Creativity
They are known to follow a natural clock or organic sense of time-doing things in
the time they feel is correct.
This allows the Filipino to adapt and be flexible in doing the tasks at times not
bound to as particular schedule or timeframe.
This allows them think on their feet and be creative in facing whatever challenge
or tasks they have even when it is already right in front of them.
14. Faith and Religiosity
The Filipinos as a people who have been constantly under the rule of numerous
powerful countries has over times developed a sense of resourcefulness or the
ability to survive with whatever they have.
They have the extraordinary ability to make something of basically nothing.
16. Hardwork and Industry
Filipinos are very determined and preserving in accomplishing whatever they set
their minds to.
Filipinos over the years have proven time again that they are a people with an
industrious attitude.
17. Filipino Time
Filipino time is a coined phrase for the embarrassing affliction of tardiness among
Filipinos.
It has become a phenomenon impression for Filipinos schedule, making it a
characteristic of Filipino to be generally late.
Obviously, this trait was also an influence from the Spanish occupiers for people
would rather give more attention to their amor propio (hiya) in some events than
going there as early as possible.
This trait is also a root of the manana habit.
RESPONSIBILITIES AND ACCOUNTABILITIES OF ENTREPRENEURS
What is an Entrepreneur?
the risks and enjoying most of the rewards. The entrepreneur is commonly seen as an
Entrepreneurs play a key role in any economy, using the skills and initiative
necessary to anticipate needs and bring good new ideas to market. Entrepreneurs who
prove to be successful in taking on the risks of a startup are rewarded with profits, fame,
and continued growth opportunities. Those who fail, suffer losses become less
least the minimum hourly wage in their locality and to pay each employee money owed
from working per pay period, including overtime, sick leave, and vacation wages. Pay
checks should always be on time and without delay so the workers can meet individual
Social Security, taxes out of employee wages for each employee working their
business.
environment for their employees as per standards. Entrepreneurs must also make
employees aware of areas in their business that have a high risk for injury and train their
accidents will happen. When injuries occur through no fault of their employees, it’s their
responsibility to file a claim with their workers’ compensation insurance provider. This
coverage provides for medical care and wage replacement for their injured employee.
Businesses must treat their injured employee with respect and file the claim without
attempting to cause a delay in processing or attempt to defer the worker from filing a
claim at all. This is illegal and can cost the business hefty fines and possible jail time if
owner.
not only race, religion, and country, but also age, gender, sexual preference, disability, a
way of life and beliefs. “EEO” stands for “Equal Employment Opportunity”, which means
that employees cannot be disadvantaged, dismissed, or not given employment for any
of these reasons. It is the employer’s responsibility to ensure that all staff is trained and
environment, which respects each person and their opinion is considered. Listen to all
your collaborators and worry about their welfare. Remember that they are working for
your company to exist and be profitable and that as better feel, the better they will do
their job.
The Mitsubishi Electric Group understands that its business operations are
interrelated with a wide range of peoples and societies throughout the world, and
implements and enforces a code of conduct that fosters respect for human rights.
8. Manage Performance
"What gets measured gets done" is an expression you will often hear when
talking about performance management and the simple meaning behind this statement
is the key to our philosophy of rewarding and managing performance. We want all our
employees to have clearly defined goals, which they defined themselves with their
managers, on the basis of business goals, through three main performance areas profit,
process, and people.
We reward our employees fairly and attractively, in line with the prevailing
conditions on the local market. We gather data from the labor market on a regular basis,
ensuring that our reward structures remain competitive. Our reward system is well
It allocates appropriate people to appropriate job positions.
It set requirements and standards, outcomes and measures.
Provides effective orientation, education, and training.
It provides ongoing coaching and feedback.
It designs a foundation for effective systems that reward people
for their contributions.
It provides promotional/career development opportunities for employees.
In any country, the government tries to preserve the community and improve its
conditions. In that respect, the business has to extend its cooperation to the
government. If the business discharges its responsibilities the government can function
more efficiently.
A number of legislatives are formed from time to time by the government for
proper regulation and control of the business. Businessmen should comply with all legal
requirements, execute government contracts, pay taxes honestly and in time, make
services of executives available for government, suggest measures and send proposals
2. Pay Taxes
Businesses must pay taxes and fees to the government in the course of carrying
out their operations. These can include taxes on revenues, tariffs on imported products,
face heavy regulations regarding the number and variety of pollutants that they are
allowed to emit. Some companies, feeling a "social responsibility" toward the common
good, may seek to limit their pollution more than the law requires.
practices that limit competition. For example, most companies may not develop
monopolies within a particular sector or provide substantial barriers for new companies
to compete with them. Restrictive trade practices of this kind can often reduce the
5. Avoid Corruption
The commercial organization should not take any type of favor from government
Shareholders who are the owners of the business should be provided with
correct information about the company to enable them decide about further
investments.
2. Provide Fair Return on Investment
shareholders. If shareholders do not get the proper dividend, then they will hesitate to
invest additional funds. Shareholders should be kept fully informed about the working of
the company for healthy growth of the business. The Companies Act 1956 also requires
The company should strengthen the share prices by its growth, innovation, and
diversification. At the same time, shareholders should also offer wholehearted support
In strict business structure, the suppliers are primarily responsible for providing or
delivering the raw materials and resources that a company needs in the production.
Suppliers indirectly affect marketing and business aspects such as product quality,
price, and production of goods. Good quality raw materials also mean quality-made final
products and fair market price. Availability of supplies determines production workload
and quantity.
Companies must seek fairness and truthfulness in all dealings with suppliers
2. Maintain Stability
Firms must promote long-term stability in their relationship with the suppliers to
pay back the good value, quality, and reliability they gained.
3. Maintain Confidentiality
Dealing with suppliers properly means sharing information with them and making
them part of the planning processes. They must keep their clients and purchasers
abreast of any new information on new technology and latest raw materials.
One of the best ways to deal with suppliers is to be responsible for making timely
A business cannot work without the consumer. The survival and growth of a
organization should win the confidence of the customers. This is possible by following a
positive attitude towards customers and fulfilling following social responsibilities towards
them.
Your responsibility is to offer customers the highest quality in your products and
services provide the best care and never lie to get a sale. A good entrepreneur is
honest and gives a good price/ benefit. Never use marketing to deceive or sell false
should make goods easily available "to avoid artificial scarcities and after-sales service
should be prompt. Buying capacity and consumer preferences should be taken into
A key consumer issue is the quality and safety of products. Customers need
clear instructions for safe product use, including assembly and maintenance. To avoid
customer harm and danger, anticipate potential risks of your product and services in the
design stage and throughout the product lifecycle, from R & D to manufacturing,
storage, and distribution, use and disposal, reuse and recycling. Whether or not legal
safety regulations exist, products should be safe for their intended use and if misused in
Treat your customers as kings and do not think of them only when you have a
pressure to meet your targets within the stipulated time frame. Understand that a
customer buys your products or services only when he/she trusts your brand and most
importantly believes in you. Understand the needs and requirements of your clients.
Find out as to why they need a particular product and how your product would benefit
them. You need to build a strong relationship with your customers for them not only to
remain your loyal clients but also bring more people along with them. It is the
customers. Avoid making fake promises and commitments which you yourself know are
difficult to fulfill.
To maintain a positive public image and attract new clients, a company must
understand its corporate responsibilities to the public. Ultimately, any business that
1. Be Fiscally Responsible
One of the actions that prompted failure of companies such as Enron and
Adelphia occurred when executives gave themselves loans using company funds
executives to keep raiding corporate bank accounts for their own needs. When a
company is caught up in a scandal caused by executive greed, it can be fiscally fatal for
that company. That is why a company needs to enact and enforce guidelines of its own
that agree with the law but also apply specifically to the company, to avoid misuse of
company funds. There is a bond of trust between a consumer and a company that is
broken when fiscal fraud occurs. This goes for public or private companies.
A company should be able to operate under its own rules and ideals, but a
company should also take into account the input of its customers to remain competitive
according to the World Bank Institute's report titled "Public Policy for Corporate Social
Responsibility. “A company should reach out to its customers and benefit from the
insight of what customers are looking for in product improvements.” A company that
recommendations on how to keep in touch with the customer base and how to improve
accountable to its customers; otherwise, the company will lose its customers and cease
to exist.
which it is located. The community provides most of the employees for the company,
and the community provides all the public services the company enjoys, such as
electricity and firefighting protection. In some cases, companies are given breaks on
their utilities and taxes in order to entice them to establish a location within the
community. The company has a responsibility to give back to the community that
supports it with tax breaks and a labor force. When there is a community event, the
company should contribute volunteers, money, or something that would support the
event. The company should use local suppliers as much as it can to help support local
businesses.
THE IMPACT OF BELIEF SYSTEM IN BUSINESS
religion. We live in age of innovation, growth of free markets, and world economy.
working towards the growth and success of both their companies and their
communities.
We are convinced that markets become free or remain free if their players are
responsible and respect the basic values of honesty, reliability, fairness and self-
Testament.
The Christian in commerce should not desire “to get another’s goods or labor for
Judaism, which relies on the Torah for its written law, has had a great impact on
Jewish culture, values, and ideas have penetrated into many aspects of modern
Some points examined in this paper include: honesty on the market, fair pricing
Honesty on the market. Merchants are prohibited from falsifying weights and
Fair pricing. "If you sell something to your neighbor or buy something from your
If an individual is unaware of true value of an item and wishes to sell it, one must
not take advantage of the seller’s ignorance and underpay.
human behaviour
Under Islamic Laws, if a vendor sells an item by making false claims about it,
The Buddhist business code and professional ethics are closely tied with respect
for environment.
The main idea of each religions is that faith should give rise to a commitment to
So while there are global ethical norms, we also have to show respect to different
1. Bribery
According to the Jewish perspective, bribery makes sinners: From the Book of
Gather not my soul with sinners, nor my life with men of blood; 10 In whose hands is
craftiness, and their right hand is full of bribes. 11 But as for me, I will walk in mine
8 And thou shalt take no gift; for a gift blindeth them that have sight, and perverteth the
The Christian perspective, being based upon the foundation of the Jewish Old
Testament, includes all of the above citations. In addition, the following citations are
Simon the Sorcerer tried to buy the power that he perceived in the laying on of hands by
the Apostles and Simon Peter chastised him in Acts 8:17-22. The essence of the
20 But Peter said unto him, Thy money perish with thee, because thou hast thought that
corruption and is strongly discouraged. The onus is not only on the bureaucrat for
demanding or accepting the bribe, but also on the corporation or business that offers
the bribe.
“..the person who gives a bribe and the person who takes a bribe, both will burn in hell.”
(Saying of Prophet)
Markets can only function properly and efficiently if there is minimal fraudulent
behavior.
Leviticus 19:11
11 Ye shall not steal; neither shall ye deal falsely, nor lie one to another.
The Christian Perspective
The New Testament warns against deceit on the part of Christians and cautions
17 Now I beseech you, brethren, mark them which cause divisions and offences
18 For they that are such serve not our Lord Jesus Christ, but their own belly; and by
good words and fair speeches deceive the hearts of the simple.
dealings. The government or authority is charged with ensuring that traders don’t
defraud their customers in weights etc. The Quran is strict in making the point that
traders and businesses who indulge in fraud are committing a sin in the eye of God.
1. “Woe to those that deal in fraud, 2. Those who, when they have to receive by
measure from men, exact full measure, 3. But when they have to give by measure or
weight to men, give less than due, 4. Do they not think that they will be called to
account? 5. On a mighty day, 6. A day when all mankind will stand before the Lord of
the Worlds?”
3. Discrimination
Exodus23:9 9 And a stranger shalt thou not oppress; for ye know the heart of a
All people are considered important and are to be treated fairly. The foundation
for the Christian perspective is firmly set in the Old Testament in Numbers 12:1-10.
The Islamic scriptures on discrimination are clear. All forms of discrimination are
“No Arab has superiority over any non-Arab and no non-Arab has any superiority over
an Arab; no dark person has superiority over a white person and no white person has a
superiority over a dark person. The criterion for honor in the sight of God is
righteousness and honest living.” Saying of Prophet (Sallam and Hanafy, 1988)
4. Corruption
Depravity, Genesis 6:5 Moral decay, Genesis 6:11-13 5 And the LORD saw that the
wickedness of man was great in the earth, and that every imagination of the thoughts of
Peter, the chief of the Apostles, cautions against corruption and the effects it has upon
From a reading of the revealed scriptures, it is clear that these have a universal
antidote to those who have reservations regarding the moral teachings of the major
monotheistic faiths. The teachings are remarkably consistent that injustice in either the
Parental instruction, Genesis 18:17-19 17 And the LORD said: 'Shall I hide from
Abraham that which I am doing; 18 seeing that Abraham shall surely become a great
and mighty nation, and all the nations of the earth shall be blessed in him? 19 For I
have known him, to the end that he may command his children and his household after
him, that they may keep the way of the LORD, to do righteousness and justice; to the
end that the LORD may bring upon Abraham that which He hath spoken of him.
The New Testament tells how Jesus spoke out against iniquity and injustice. One
“..God loves not the arrogant, the vainglorious (nor) those who are niggardly, enjoin
Prompt payment, Leviticus 19:13 13 Thou shalt not oppress thy neighbor, nor rob
him; the wages of a hired servant shall not abide with thee all night until the morning.
Must not oppress, Deuteronomy 24:14 14 Thou shalt not oppress a hired servant
that is poor and needy, whether he be of thy brethren, or of thy strangers that are in thy
land within thy gates. 15 In the same day thou shalt give him his hire, neither shall the
sun go down upon it; for he is poor, and setteth his heart upon it: lest he cry against
There are extensive ethical and moral imperatives pertaining to the rights of
employees, customers and stakeholders. For the Christian business man or woman, the
order of prioritization would be stakeholder, employee, and then customer because the
stakeholder provides the operating capital to initiate operations, the employee provides
the labor for the conversion process, and the customer decides whether or not to
The stakeholders are to be honored (Proverbs 3:27-28), “27 Withhold not good
from them to whom it is due, when it is in the power of thine hand to do it. 28 Say not
unto thy neighbor, Go, and come again, and to morrow I will give; when thou hast it by
thee.” They are also to be paid on time (Proverbs 12:22), “22 Lying lips are abomination
to the LORD: but they that deal truly are his delight.”
The employee is entitled to be treated fairly (James 2:9), “But if ye have respect
to persons, ye commit sin, and are convinced of the law as transgressors,” and to be
paid in a timely fashion (Philippians 2:3), “Let nothing be done through strife or
vainglory; but in lowliness of mind let each esteem other better than themselves.”
the Old Testament writing of Proverbs 11:1,3. 1. A false balance is abomination to the
groups. “…man can have nothing but what he strives for…” (Quran: 53:39)
“God does command you to render back your trusts to those to whom they are due…”
(Quran 4:58).