TOSHIBA Standard Type

Escalator
Instruction
Manual
For Operation Management

Please read this instruction manual carefully before operation

for correct and safe use,
and keep the manual handy for future reference.
 Introduction Contents
Thank you very much for purchasing Toshiba escalator. In order to ensure the escalator’s safe operation, periodic
maintenances are required. However, regular inspection by the operator on a daily basis is necessary too.
Introduction�������������������������������������������1
Please assign operator to be in charge of the escalator’s operation.
To ensure escalator is operated correctly and safely, the operator must read through this “Instruction Manual” Definition of Safety Indications��������������������3
carefully before operation.
After the operator has finished reading this manual, they should keep it where accessible. Safety Precautions�����������������������������������4
When the owner or the operator is changed, please make sure that this manual is handed over to the next
owner or operator. Safety Devices������������������������������������� 11
If you find any question or incomprehensible descriptions, please inquiry to our local distributor. Names and Functions of Escalator Parts������� 13
This manual is intended as a guide to maintenance and operation of Toshiba escalator. Operating Procedures����������������������������� 15
Startup������������������������������������������������������������������������������������ 15
Shutdown�������������������������������������������������������������������������������� 17
Terms and Definitions
The owner is the person who owns the escalator.
How to Ride an Escalator Safely���������������� 19
The operator is the person who directly manages the operation of escalators in use. ESNAVI Indications�������������������������������� 20
The engineer is the person with professional qualifications who is in charge of the maintenance of the escalator. When the Escalator Operates Normally������������������������������������ 20
When a Problem Is Detected ��������������������������������������������������� 20
Please enter into a maintenance contract with our local distributor, to assure Safety Measures in Case of Emergency�������� 21
your satisfaction with high quality maintenance services. In Case of Emergency Stop������������������������������������������������������ 21
Ensure quality performance and operation of your escalator. In Case of Accident Resulting in Injury or Death����������������������� 22
• We understand the overall structure of the escalator clearly, including the design, manufacture, sales, Examples of Rescue Methods�������������������������������������������������� 22
installation, maintenance, and the correct technical information. Our service has quality assurance.
Ensure efficient repair and parts replacement. Safety Measures in Case of Disaster����������� 23
• We supply appropriate parts according to the model and all parts are in stock. Repair service and part In Case of Earthquake�������������������������������������������������������������� 23
replacement are done efficiently. In Case of Fire�������������������������������������������������������������������������� 24
Fast-action servicing. Power Outage Notification�������������������������������������������������������� 25
• In case of malfunction or emergency, our engineers will be there to fix the problem in a timely manner. In Case of Rainstorm���������������������������������������������������������������� 26
Serviced by professionals.
• Your escalator is always maintained by professionals. Only engineers who possess the technical skills Procedure for Daily Inspection������������������ 27
and qualifications will be assigned to take charge of the escalator's maintenance.
How to Clean and Maintain Escalators��������� 29
Guidelines on the Maintenance and
Operation of Escalators��������������������������� 31

1 2
 Definition of Safety Indications Safety Precautions
Be aware of the following safety indications and their meaning. These indications are very important in The following precautions apply to the Owner and the Operator of escalators.
prompting operator and passengers awareness about hazardous actions or locations.
WARNING

Definition of Safety Sign / Safety Precautions

Description of labels
■ Perform daily inspection (Refer to page 27 ) ■ Carry out regular and preventive maintenance.
Label Meaning of label Perform daily inspection to avoid avoidable malfunction or Conduct regular inspections and maintenance on the
risk of accident. escalators to detect and prevent any problem before it
Indicates "If erroneously handled, there is an immediate risk that occurs. Please contact Toshiba for further details.
DANGER
Daily check!
persons may die or be seriously injured”.

WARNING
Indicates “If erroneously handled, persons may die or be seriously
injured *1”. Mandatory Mandatory
Action Action
Indicates “If erroneously handled, persons may be injured*2 and/or only
CAUTION material damage*3 may occur”.
■ Stop the escalator immediately in the event of ■ When water penetrates due to heavy rain, etc.,
malfunction, when smoke is emitted, there is stop operation immediately (Refer to page
any strange sound, etc. 17 for Shutdown).
*1: “Seriously injured” means blindness, injury, burns (high-temperature and moderate-temperature), electric
(Refer to page 17 for Shutdown). Continuing operation under such circumstances may
shock, fractures, poisoning, etc. with long-lasting effects and that require hospitalization and/or long-term lead to an accident. Please contact the
Stop operation; otherwise, it may result in a fire or fault.
hospital visits for treatments. maintenance service company after discontinuing operation.
Please contact the maintenance service company
*2: “Injured” means an injury, burns, electric shock, etc. that require hospitalization and/or long-term hospital immediately.
visits for treatments.
Stop!
*3: “Material damage” means extended damage involving assets and materials, and/or involving livestock and
pets.

Description of symbols
Stop
Mandatory immediately! Mandatory
Symbol Meaning of symbol Action Action
■ Do not repair, remodel or disassemble. ■ Donot pour liquids, such as water, or apply
" " indicates a prohibited action (a forbidden action). This may result in electric shock, serious injury, or fault. wax etc. on the step and/or landing plate.
The nature of the hazard is depicted in the form of an image or a Please contact the maintenance service company if any This may increase the risk of slipping on the steps and
sentence within or near the symbol. problems occur. landing plate surface, which may lead to an accident.
Prohibited Also, leakage of liquids into the escalator may result in
electric shock or malfunction.

" " indicates a mandatory action (a compulsory action).

The nature of the hazard is depicted in the form of an image or a
sentence within or near the symbol.
Mandatory Action

Important notes:
Be sure to observe all safety precautions marked with the DANGER, WARNING and CAUTION labels, and do not Prohibited Prohibited
do anything that is not described in this manual in order to avoid injury, death or property damage.
■ Do not remove the landing plate. ■ Do not operate key switches with wet hands.
Disclaimer Since it houses a control panel, motor, etc. inside, this may This may result in an accident.
result in an accident.
Toshiba shall not be responsible for any breakdowns or accidents caused by inappropriate management or
usage, including but not limited to the following:
• Failure to follow or apply the operating or handling instructions contained herein
• Inappropriate maintenance, inspections and/or repairs
• Unauthorized alterations to the escalator
• Use of parts other than those provided or specified by Toshiba Prohibited Prohibited
3 4
 Safety Precautions

The following precautions apply to the Owner and the Operator of escalators. Guide passengers with the following instructions:

WARNING DANGER

Safety Precautions
■ Ensure an escalator is free of passengers and/ ■ Stop the escalator before cleaning and ■ Do not ride on the handrail and deck board. ■ Donot lean your body (any part of you) past
or objects before starting and stopping it. maintenance (Refer to page 17 for Shutdown). This may cause injury and accident. the handrail, or lean against a handrail.
If it is made to start and stop with a person or object Failure to do so may result in an accident. This may cause injury and accident.
present, it may result in undesirable accident.
After checking!

Stop!

Prohibited Prohibited
Mandatory Mandatory
Action Action
■ Do not hold an event which may create a crowd ■ Do not use a stopped escalator as seats.
around the landing plate from the escalator. Overloading will cause it to descend, which may result in WARNING
The crowd will prevent passengers from getting off the an accident.
escalator and lead to an accident. ■ Do not ride the escalator with wheelchairs, ■ Do not run or walk on the steps.
baby carriages, and shopping carts, etc. This may cause an accident.
This may lead to an accident.

Prohibited Prohibited
■ If any work is to be done involving fire/sparks/ ■ Set up barricades when you Prohibited Prohibited
heat, please provide adequate instructions for suspend the escalator service to
fire prevention to the personnel responsible for prevent people from using the ■ Do not run on and off the steps. ■ Do not lean against the glass (or a panel).
the work. escalators as stairs; otherwise, This may lead to an accident. This may lead to an accident.
Sparks produced from the work may get into escalator and an accident may occur.
cause an accident. Mandatory Persons may trip or fall.
Action
■ Affix warning labels at places
where the passengers can notice
them easily. Prohibited Prohibited
Passengers should be alerted
to prevent accidents and ■ Do not allow children to play around the ■ Donot touch the steps, comb, skirt guard
breakdowns. escalators. panels, or handrail inlet with hands.
Mandatory Mandatory The operation supervisor should guide This may lead to an accident. This may lead to serious injury and an accident.
Action Action persons in using the escalators.

■ When holding an event, staff the ■ The operator should keep the
escalator platform with guides key after it is removed from the
and ensure there is space for key switch.
boarding. If the key inserted into the switch, it may
Users getting off an escalator but cause an accident.
Mandatory remaining at its exit may cause others Mandatory Prohibited Don’t touch
Action to fall. Action

5 6
 Safety Precautions

Guide passenger with the following instructions: Guide passengers with the following instructions:

WARNING WARNING

Safety Precautions
■ Do not climb or walk on the deck boards. ■ Do not use escalator in the event of a fire and/ ■ Escalators with a width of 1000 mm allow up to two passengers
This may lead to an accident. or earthquake. to stand on the same step (while those with widths of 600 mm
This may lead to matters becoming worse. and 800 mm allow only one passenger on the same step).
Accidents are more likely to occur on a crowded escalator;
passengers should leave sufficient space between themselves.
Otherwise, passengers may fall, or unexpected accidents may occur.

Prohibited Prohibited Mandatory

■ Do not use in the opposite direction. ■ Donot pull a handrail or kick away the skirt Action
Falling might cause an accident. guard panel etc. ■ Do not step on the comb when you are getting
The safety mechanism may trigger an emergency stop, on or off an escalator.
or result in unsynchronized motion of handrail and steps, Doing so may lead to undesirable accident.
causing an accident.

Mandatory Straddle
the comb!
Prohibited Prohibited Action

■ Stand within the yellow line. ■ Donot ride with clothes that may be caught by
the escalator such as a long dress.
CAUTION
If you stand on the yellow line, your feet may be injured.
The dress may become caught by the escalator and lead to
an accident.
■ Do not carry large baggage on the escalator. ■ Do not place any package, etc., on a step,
You may tumble down with the baggage, or the baggage handrail, deck board, or landing plate.
Inside the may hit other passengers and result in an accident. The package, etc., may fall, and cause serious injury and
yellow line
an accident.

Mandatory
Action Prohibited
■ Hold the handrail firmly. ■ When small children get on, their parents or
This will help to prevent the occurrence of an accident. guardians need to hold their hand.
Prohibited Prohibited
Not holding their hand or letting them use the escalator
alone may result in an accident. ■ Do not carry any long objects. ■ Do not use a stopped escalator as stairs.
You may lose balance, leading to an accident. The object This may lead to an accident.
may become stuck between the moving escalator and the
ceiling, causing damage to steps and an accident.

Mandatory Mandatory
Action Action It has stoppe
d

Prohibited Prohibited

7 8
 Safety Precautions

Guide passengers with the following instructions: Guide passengers with the following instructions:

CAUTION CAUTION

Safety Precautions
■■Do not sit on the steps. ■■Do not ride with animals. ■■Be careful not to let stiletto heels get caught in ■■Do not ride the escalator barefoot.
It may cause serious injury. It may lead to an accident. between the escalator steps. This may lead to serious injury.
Stiletto heels may become stuck in between the grooves or
comb, leading to an accident.

Prohibited Prohibited
Mandatory
■■Do not stop at the landing plate once getting ■■Do not touch steps with thin or pointy objects, Action Prohibited
off from the escalator. such as the point of an umbrella.
The way of other passengers will be blocked, causing an It may be caught in between the grooves, leading to an
accident. accident or damaging the steps.

Prohibited Prohibited
■■Do not smoke while riding an escalator. ■■Do not get on an escalator with wet shoes, or
This may lead to an accident. hold a handrail with wet hands.
Slippery steps and handrails may lead to undesirable
accident.

Prohibited Prohibited
■■Do not force the head or heels of footwear made of soft material, such as rubber or vinyl
products, into the clearance between skirt guard panels or steps.
This may cause an accident if the object is caught between a skirt guard
panel or step.
Moreover, this will trigger the safety mechanism and an emergency stop, which
may lead to an accident.

Prohibited

9 10
 Safety Devices
Apply below the specification for floor height 6m or less.
Safety devices in Escalator.
Mark of Applications ○ : Applied
▲ : Optional
Application
Escalator
Position no. Device name Standard CP15 COP

Safety Devices
A PESSRAE ○ ○ ○
1 Emergency stop button ○ ○ ○
All of these safety devices trigger an emergency stop. To resume operation, please refer to page 21 .
2 Handrail inlet safety device ○ ○ ○
3 Skirt guard panel safety device ▲ ▲ ○
4 Comb safety device ○ ○ ○
5 Electric-circuit protection device ○ ○ ○
6 Electromagnetic brake ○ ○ ○
3 1 4 2 22 A,5
7 Broken drive-chain detective device ○ ○ ○
8 Step up thrust detective device ▲ ▲ ▲
9 Step sag safety device ○ ○ ○

26 27 18 10 Electromagnetic brake overheat protection device ○ ○ ○

Upper floor
11 Step cover ○ ○ ○
14 Motor overheat protection device ○ ○ ○
16 Auxiliary brake ▲ ▲ ▲
17 Handrail speed monitoring device ○ ○ ○

22 2 1 3 20 Fire shutter interlocking device ▲ ▲ ▲

21 Ratchet wheel ○ ○ ○
11 8 17 16 28 6,10, 20 7,21 22 Landing plate switch ○ ○ ○
14,23,
23 Brake release checking device ○ ○ ○
24,25
24 Over speed and reverse operation monitoring device ○ ○ ○
25 Stopping distance detector ○ ○ ○
9 28 Step missing detector ○ ○ ○
18 Skirt guard panel safety device ▲ ▲ ▲
Middle floor 26 Running up prevention device ▲ ▲ ▲
27 Emergency stop button (Middle) ▲ ▲ ▲
1 Emergency stop button ○ ○ ○
15 28 11
2 Handrail inlet safety device ○ ○ ○
3 Skirt guard panel safety device ▲ ▲ ○
The installation location of safety devices (outline) 4 Comb safety device ○ ○ ○
8 Step up thrust detective device ▲ ▲ ▲
Lower floor
9 Step sag safety device ○ ○ ○
11 Step cover ○ ○ ○
15 Broken step chain detection device ○ ○ ○
22 Landing plate switch ○ ○ ○
28 Step missing detector ○ ○ ○
Based on application: Standard=GB16899:2011
COP=COP2012
CP15=CP15:2004
11 12
 Names and Functions of Escalator Parts
Symbol Operating panel feature Explanation
In case of emergency, stop the escalator immediately by
pressing this button. The emergency stop button has a protective
A Emergency stop button
Operation key cover around it to prevent inadvertent operation. Press the
emergency stop button firmly at the center of the cover.
To start or stop an escalator.

Names and Functions of Escalator Parts

The operation key should be kept B UP/DOWN key switch Select the moving direction by turning the UP/DOWN key switch.
by an authorized person only
C STOP/BUZZER key switch Turn the switch to stop the escalator or to sound a buzzer.

Lighting/lights-off key switch

D (Only the lower floor operating panel)
Turn on or turn off the lighting system (Optional).

Handrail Automatic/Manual mode key switch Turn to select the automatic or manual operation mode (Optional).
E (Only the upper floor operating panel)

Step

Yellow Demarcation Lines

Comb light
<Optional>

Balustrade lighting
<Optional>

Deck board
ESNAVI
<Optional>

Upper floor operating panel

Handrail inlet
Emergency stop Emergency stop
Located at higher position than AUTO MANUAL OFF LIGHT

conventional escalator to prevent

objects from getting caught.
E D
Front skirt A A
Comb UP DOWN STOP BUZZER DOWN UP STOP BUZZER
Prevents any foreign objects
from being caught in the joint of
a landing plate and a step. B C B C

ESNAVI <Optional> Lower floor operating panel

Indicates the moving direction to (Lighting/lights-out key switch is only
passengers. Indicates location Skirt guard panel optional item)
of activated safety device to allow
quick response.
Landing plate (floor plate)

13 14
 Operating Procedures
■ Before starting or stopping the escalator operation:
Make sure that there are no passengers on the escalator, and that there are no
objects placed on the escalator.
Starting or stopping the escalator when there are passengers on the escalator could
cause the passengers to tumble down the steps, which may lead to death or serious
WARNING injury.
■ Remove the key and return it to the person in charge after use to
prevent unexpected accident.
■ Do not use keys and switches with wet hands.

Operating Procedures
There is the possibility of electric shock if water reaches internal electrical Operation key
components from the operating keys, which may lead to death or serious injury. This
could also cause equipment failures or breakdown. Use to start or stop an escalator.
The operation key should be kept
■ Automatic operation in low-speed standby mode. < Optional > by an authorized person only.
Automatic operation in low-speed standby mode (below: low-speed standby operation) uses a sensor which
detects a passenger at the in landing, and changes the operation running speed of the escalator accordingly.
In standby (when there is no passenger), escalator operates at standby speed (10m/min), and if a passenger
is detected, it will automatically accelerate to normal speed. If no passengers are detected for a certain
period of time after that, it will slow down to standby speed automatically.

Startup Startup
Make sure that there are no passengers on After checking! Turn the operating panel STOP/BUZZER
the escalator, and that there are no objects switch to “BUZZER” . STOP BUZZER
placed on the escalator. • The alarm sounds, informing anyone in the vicinity
• If anyone is on the escalator, wait for them to get off. that escalator operation is about to begin.
• If any objects are placed on the escalator, remove • If the alarm does not sound, contact the maintenance
them. service company.
• If the escalator is interlocked with fire-proof shutters,
make sure that the fire-proof shutters are completely Turn to the desired direction of operation
open. UP
via the up/down key switch. DOWN
Low-speed standby mode. • During lowspeed standby mode.
AUTO Manual after initial operating time (40sec)
Automatic / Manual : follow step 3 for key Where the normal speed is reached. If will enter into
switch. lowspeed standby out.
■ During low-speed standby operation • Operating starts in normal operation.
• If lighting is installed, all the lighting will be illuminated.
Comfirm the key switch for “low-speed standby”
• If ESNAVI is installed, it is indicated in the indicator at
operation on the operating panel is in “Automatic”
the entrance. Where is indicated in the indicator at the
mode.
exit.
• If it is in “Manual” mode, turn it to the “Automatic”
side.
■ During normal operation
Confirm the key switch for “low-speed standby”
operation on the operating panel is in “Manual”
mode.
• If it is in “Automatic” mode, turn it to “Manual” side.

15 16
 Operating Procedures Memo
Shutdown
Make sure that there are no passengers on After checking!

the escalator.
• If passengers are present, please wait for the persons
to get off from the escalator.

Operating Procedures
Turn the operating panel STOP/BUZZER
key switch to “BUZZER”. STOP BUZZER
• The alarm sounds to alert the people around that
escalator operation is about to stop.

Turn STOP/BUZZER key switch to “STOP”.

• The escalator will stop. STOP BUZZER
• If the escalator has a lighting system and ESNAVI
installed, all of them will turn off at the same time.

17 18
 How to Ride an Escalator Safely ESNAVI Indications
< Optional >

Please also read the safety precautions (Refer to page 3 ) and describe the • ESNAVI indicates the moving direction of the escalator before passengers get on an escalator.
right way to use escalators (Refer to pages 4 to 10 ) to users via notices, • When a safety device is activated, the escalator will stop, and ESNAVI will
announcements, etc. Please guide users directly, especially during rush hours. indicate the position of the safety device to enable maintenance staff to find the
problem quickly.
Always stand within the yellow
When the Escalator Operates Normally
demarcation line of the step. Inside the
yellow line ESNAVI <Optional>
• If you stand on the yellow line, you may get your feet
Indication where
caught in between a moving step and the skirt guard : Displays the direction of movement (green, scrolling).
getting on an escalator
panel, or between the steps.

How to Ride An Escalator Safely / ESNAVI Indications

Indication where : Displays no entry (red, flickering).
getting off an escalator
Hold the handrail firmly.
• Small children must be held by the hand.
When a Problem Is Detected

Displays the following indications and the no entry indication alternately.

: Emergency stop button is activated (red/green)

Do not run or walk on the escalator. When the

: Handrail speed monitoring device is activated (green)
• Escalators are not stairs; running or walking on emergency stop is
escalators may lead undesirable accident. activated for one
/ : Upper floor handrail inlet safety device is of 7 possible
activated (red/green)
mentioned factors,
/ : Lower floor handrail inlet safety device is ESNAVI displays
activated (red/green) the cause of the
abnormality in
Step over the comb when you get on/off the : Safety device for the upper floor skirt guard
/ “red”.
The display panels is activated (red/green) <Optional>
escalator. where getting on Once the
: Safety device for the lower floor skirt guard abnormality has
• Give instructions to passengers, so they can get on and / getting off /
panels is activated (red/green) <Optional> been resolved and
off the escalator safely, especially to children, elderly
normal operation
and disabled passengers.
SK3 / SK3 : Safety Device for the middle floor skirt guard
Straddle
the comb!
panels is activated (red/green) <Optional> is enabled, the
display color of
/ : Upper floor step safety device is activated ESNAVI will turn to
(red/green) “green”.
Attention to the owner and the operator / : Lower floor step safety device is activated
(red/green)
Escalators with a width of 1000 mm allow up to two passengers to stand on the same step while those with
widths of 600 mm and 800 mm allow only one passenger on the same step. To avoid tripping or unexpected Electric-circuit protective device/broken driving chain safety device/broken
accidents due to contact with passengers or with baggage, please make sure that passengers allow a proper step chain safety device, etc., is detected (red)
space in front and behind them.
When the escalator is crowded with passengers, please give instructions to restrict the flow of passengers
and have them keep a proper space in front of them when getting on the escalator to prevent crowding at the
landing area. If the landing area is crowded, stop passengers from getting on the escalator immediately to avoid
an accident.

19 20
 Safety Measures in Case of Emergency
In Case of Emergency Stop In Case of Accident Resulting in Injury or Death

When the emergency stop button is pressed or a safety device has been activated, please follow the procedures Stay calm and take action according to the following procedures:
stated below: Please contact the police/fire department, and maintenance service company immediately.

[ Where ESNAVI does not apply ] Press the emergency stop button immediately.
Inspect the handrail inlet, front skirt, comb, step, skirt guard • The escalator stops.
panels, etc. (Refer to page 27 for the check method)
• If any foreign object or problem is found, please contact the maintenance service
company.

Safety Measures in Case of Emergency

• If case of accident resulting in injury or death, please refer to page 22 .
Take any possible safety measures to rescue the victim(s).
Start the escalator. (Refer to page 15 for how to start) • Please contact the fire station if rescue is impossible, and in case of serious injury.
• Stay attentive during any rescue and keep unauthorized people away from the spot.
• In case you are unable to start the escalator, please contact the maintenance service
company.

Contact the maintenance service company.

[ Where ESNAVI applies ]
● Please refer to page 20 for ESNAVI indications.
Inspect the handrail inlet, front skirt, comb, step, skirt guard
panels, etc. (Refer to page 27 for the inspection method)
• Please identify the cause of the emergency stop via ESNAVI. (Please refer to page 20 for
defination of the ESNAVI’s signs) Examples of Rescue Methods
• If any foreign object or problem is found, please contact the maintenance service
company. ■ When fingers are caught in ■ Hand and/or foot is caught in ■ The foot is caught in between the
• In case of accident resulting in injury or death, please refer to page 22 . the handrail inlet. between the comb. step and the skirt guard panel.

Check if the display color of ESNAVI has turned to green.

• When the cause of an emergency stop is resolved, the display color of ESNAVI will turn to Use tools (driver, etc.) to help the Remove the comb with a Use tools (bar, etc.,) to widen the
green. Escalator is able to restart. victim to draw out his/her fingers screwdriver. clearance between the skirt guard
• If the display color does not turn to green, please do not restart the escalator. Please from the handrail inlet. and step.
contact the maintenance service company immediately.
• In case of , the escalator cannot be restarted; please contact the maintenance service
company.

Start the escalator. (Refer to page 15 for how to start)

• In case you are unable to start the escalator, please contact the maintenance service
company.
• In case it stops frequently for the same cause after restart, or immediately after restart, ● T hese rescue methods are examples. Rescue may be difficult depending on the situation. In such cases,
please contact the maintenance service company. please seek professional help.
21 22
 Safety Measures in Case of Disaster
In case of disaster, it is very important for the supervisors to assess the
situation calmly, take action promptly, and always ensure user safety.
Here, we explain the procedures to be taken in times of disaster.

In Case of Earthquake In Case of Fire

■ Please do not use the escalator in case of earthquake. ■ Please do not use the escalator in case of fire.
DANGER Taking refuge on an escalator may make matters worse. DANGER Taking refuge on an escalator raises the potential of matters becoming worse.

■ When you suspend the escalator service, put up barricades to ■ When you suspend the escalator service, put up barricades to
WARNING prevent people from using escalators like stairs to prevent an WARNING prevent people from using escalators like stairs to prevent an

Safety Measures in Case of Disaster

accident. accident.
Otherwise, a trip or fall accident may occur. Otherwise, a trip or fall accident may occur.

Notify passengers about the occurrence of an earthquake by Notify passengers about the outbreak of fire by making
making announcement, and alert them not to use the escalator. announcement, and alert them not to use the escalator.
• Please guide the passengers, so they can take refuge safely. • Please guide the passengers, so they can take refuge safely.

Stop the escalator. (Refer to page 17 for how to stop) Notify the fire station immediately.
• Please also contact the maintenance service company.

Carry out daily inspection, after the earthquake has subsided. Stop the escalator. (Refer to page 17 for Shutdown)
(Refer to page 27 ) • A fire prevention shutter may be activated, which will stop automatically.
• If any problem is detected, please contact the maintenance service company.
• If no problem is found, please resume operation (Refer to page 15 for how to start).

The fi
re
please d breaks out.
on
escalator! ot use

23 24
 Safety Measures in Case of Disaster

Power Outage Notification In Case of Rainstorm

■ When you suspend the escalator service, put up barricades to ■ Ifwater penetrates into the escalator due to heavy rain, etc., please
WARNING prevent people from using escalators like stairs to prevent an
accident.
DANGER stop the escalator immediately (Refer to page 17 for how to stop).
Continuing operation may lead to an accident. If equipment/parts have been exposed
Otherwise, a trip or fall accident may occur. to water, replacement may be required.

■ When you suspend the escalator service, put up barricades to

Notify users of the power outage via notice, announcement, etc., in WARNING prevent people from using escalators like stairs to prevent an
advance. accident.
Otherwise, a trip or fall accident may occur.

In case of rainstorm (possibility of water seepage)

Stop the escalator. (Refer to page 17 for how to stop)
Stop the escalator, before the power is cut off. • When there is possibility of water seepage, please stop the escalator.

Safety Measures in Case of Disaster

(Refer to page 17 for how to stop)

Create a barrier to prevent water from

Resume operation, after the power is restored. flowing into the escalator.
(Refer to page 15 for how to start)

[ After the rainstorm ]

Check the landing plate to ensure there is no trace of water
penetrating into the escalator.
• If any of water trace is detected, please stop the operation and contact the maintenance
service company (Refer to page 17 for how to stop).
• If there is no trace of water seepage, please resume the operation (Refer to page 15
for how to start).
Information • Although the outdoor escalators are designed to withstand a certain extent of rainstorm,
we recommend you to stop the escalator in advance, like a normal escalator during
rainstorm.

[ If any parts of the escalator have been exposed to water during operation ]
Please stop operation immediately and contact the maintenance
service company.
• Please do not resume operation under any circumstances unless procedures such as the
insulating measurement test, etc., draining, and dryness check have been done by an
authorized technician.

25 26
 Procedure for Daily Inspection
■ Please conduct daily inspections.
14
DANGER Conduct regular inspections daily to prevent undesirable problems and accidents.
Operation with safety comprised may lead to undesirable accident.

Please conduct the following inspection everyday. 13 16

If anything unusual occurs, please contact the maintenance service company.
Please check the surrounding facility installation situation at the time of test runs and round checks. 11
If the safety equipment is deficient, or any hindrance exists, do not operate the escalator under any
circumstances.
17
Inspection Details of inspection 2
1 • Ensure there is no sign of abnormal sound. 15
Operational status
• Ensure there is no sign of abnormal vibration. 6
• Ensure there is no sign of abnormal flaw. 10
2 Handrail • Match the step speed. 12 9
• Ensure there is no sign of abnormal vibration.

3 Handrail inlet safety • Ensure there is nothing missing or damaged. 8

device • Ensure nothing is caught.
• Ensure there is nothing missing or damaged. 5
3

Procedure for Daily Inspection

4 Front skirt
• Ensure nothing is caught. 4 7

5 • Ensure there is nothing missing or damaged.

Comb
• Ensure nothing is caught.
• Ensure there is nothing missing or damaged.
6 Step
• Ensure nothing is caught. 1
7 • Ensure there is nothing missing or damaged.
ESNAVI <Optional>
• Ensure the display operates normally and does not blink.
• Are not in contact with a step.
8 Skirt guard panel • Ensure the clearance between steps is not excessive.
• Ensure nothing is caught.
9 Glass panel/Deck board • Ensure no damage.
• Ensure it operates normally and does not blink.
Inspection Details of inspection
10 Skirt guard panel • Ensure that there is no damage or crack on the acrylic cover of the Fire prevention shutter • In the event of fire, it is necessary to isolate the escalator from the
16
lighting <Optional> skirt guard panel lighting. interlock device outside.
• Ensure the skirt guard panel lighting operates normally and does not flicker.
17 • Ensure no damage.
• Ensure no damage. Deflector
11 Wedge guard • Ensure it does not shift.
• Ensure it does not shift.
• Ensure no damage. ● Please remove any object that triggered an emergency stop in 3 , 5 , 6 and 8 (Refer to page 17 for
12 The partition plate for • Please provide partition plate prevent the passengers from falling from how to stop).
ingress prevention the clearance between the balustrade and the fall prevention fence,
etc., in a landing place. ● 7 , 10 and 11 are optional, depending on the situation.

Falling object prevention • In order to catch falling objects, to prevent accident, please install a net ● 11 , 12 , 13 , 14 , 15 : These facilities are not included in escalator installation.
13
net for protection.
• It is effective to use announcements over a store's public address
14 Speaker system etc. for guidance, PR, etc. concerning the right method of
getting on and off escalators.
15 Fall prevention fence • Please install a fence around the escalator to prevent small children or
any object from falling accidentally.

27 28
 How to Clean and Maintain Escalators
Please stop the escalator before cleaning and maintenance (Refer to page
17 for how to stop). Failure to do so may result in an accident.
■ Please do not pour liquids, such as water, or apply wax etc. on the
step and/or landing plate. Cleaning
The cleaning method
DANGER This may increase the risk of slipping on the step and landing plate surface, which
may lead to an accident. Also, leakage of liquid into escalator may result in electric
area
shock or malfunction.

• Wipe with the dry soft cloth.

Cleaning Wipe stubborn stains with neutral detergent diluted to
The cleaning method Glass panel / about 1%. Remove the moisture with a dry cloth later.
area
deck board
• Wipe with a dry soft cloth. ● Please read the instruction manual for how to use the
• Wipe stubborn stains with neutral detergent diluted to glass cleaner.
about 1%. Remove the moisture with a dry cloth later.
After the handrail is dried, please apply slide agent*
with a cloth to the handrail surface. When the liquid is
dried, please wipe the handrail with a dry cloth. Keep
• Wipe the stain with neutral detergent diluted to about
in mind that the handrail may get scratched if it is
1% strength.
neglected or over-wet with too much silicone.
• Occasionally, wipe stains with plain water. Remove the

How to Clean and Maintain Escalators

Handrail
● Stop the escalator. Clean only the exposed portion of
moisture with a dry cloth and apply anti-static agent.
the handrail. When the cleaned section is thoroughly
dried, operate the escalator to allow the remaining ● Users should read the instruction manual for how to
section to be exposed for cleaning. use the antistatic agent.

*An example slide agent

Toshiba Silicone emulsion TSM 630 ■ Please apply a slide agent to the skirt guard panel once or twice a
<GE Toshiba Silicones Co., Ltd.> month.
DANGER Inadequate slide agent may cause shoes, etc., to become pulled into the clearance
between the step and skirt guard panel.
■ Please do not allow the slide agent to adhere to a step.
Otherwise, it may lead to an accident.
Comb / steps • Remove rubbish, etc., with a vacuum cleaner.
/ landing plate • Remove any rubbish in the groove of the comb or step.
Cleaning
The cleaning method
area
• Please apply a slide agent once or twice a month.
(When a fluoro-resin coating skirt is used, please apply
once every three months.)
Skirt
guard panel
An example slide agent
Toshiba Silicone emulsion TSM 630
Note <GE Toshiba Silicones Co., Ltd.>
Please do not use benzene, thinner, gasoline, etc.
These solvents may cause degradation and discoloration of escalator material.

29 30
 Guidelines on the Maintenance and Operation of Escalators Memo
■ Please implement stipulated regular inspection and maintenance
checks.
The escalators should be inspected and maintained regularly to ensure the safe use
of escalators and their performance.
Please consult with our company regarding the inspection and maintenance.
■ The oil etc. used for lubrication may accumulate in the lower truss
DANGER of the escalator.
Please conduct regular inspection to prevent oil leakage problems.
Precaution:
• Please do not enter into any maintenance contract with any unauthorized /
unqualified maintenance company.
• Please do not engage in the recovery of oil by any means other than through a
maintenance operator.
• Please dispose of recovered oil properly to avoid environment pollution.

As described above, escalators can be a safe means of transportation that can be used
conveniently in our daily life. Of course, to ensure safety, the equipment itself must be designed to
be safe, but at the same time, it should also be properly used and maintained.
In order to prevent accidents and ensure safety, the owner and the operator of escalators should
fully understand them and perform daily maintenance and operation properly.

Note
Contact Toshiba when you need to dispose or remove escalators.

Maintenance and
operational management
of escalators!

31 32
 Memo

33 34
 • Observance of relevant laws / regulations are required.
Safety Cautions • Read the entire “lnstruction Manual” carefully before use, for important information about safety, handling and operation.

TOSHIBA ELEVATOR AND BUILDING SYSTEMS CORPORATION

72-34, Horikawa-cho, Saiwai-ku, Kawasaki

212-8585, Japan
PHONE: +81-44-331-7057 FAX: +81-44-548-9597

• The data given in this catalogue are subject to change without notice.

• Revised publication effective Apr. 2017

GK-F192(0) –17.04-2000-17.04 (TO)