Veloster Radio Update TSB

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GROUP NUMBER

CAMPAIGN 14-01-047
DATE MODEL(S)
Technical Service Bulletin NOVEMBER 2014 VELOSTER (FS)

SUBJECT:
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE
UPDATE (SERVICE CAMPAIGN TU8)

 IMPORTANT
*****DEALER STOCK ONLY*****
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery.

When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns.

Description: This bulletin provides a service procedure to update the navigation and audio system
operating software. The update enhances the Bluetooth hands free system such as voice recognition,
phonebook download, and phone connection compatibility.

Applicable Vehicles:
 2015 Veloster (FS) Equipped with Navigation (AVN) system.
 2015 Veloster (FS) Equipped with Audio Video (AV) only system.

AVN AV

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

Parts Information:
The software update USB sticks were mailed to all dealers. Additional software update USB sticks
can be ordered through the PDC.

PART NAME FUGURE / PART NUMBER REMARK

96560-LGA15
FS AV For AV(Audio Video) S/W
S/W UPDATE
USB MEMORY STICK Update

96560-LGA15

96560-LGN15
FS AVN For AVN(Navigation) S/W
S/W UPDATE
USB MEMORY STICK Update

96560-LGN15

Warranty Information:
OP CODE OPERATION OP TIME
40C076R1 AV/AVN S/W UPDATE FOR BLUETOOTH HANDSFREE FUNCTION 0.3 M/H

TE
NOTE: Submit Claim on Campaign Claim Entry Screen

TSB #: 14-01-047 Page 2 of 9


SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

GENERAL PRECAUTIONS:

 Make sure the vehicle's battery has reasonable charge. If the vehicle has been in storage, run
the engine to ensure an adequate battery charge state for reliable results.

 Turn off all lights (do not leave the headlight switch in auto mode) and all accessories (including
heater/air conditioner/fan for both front and rear(if equipped), audio, heated seats, rear
defroster, etc.) to ensure the battery will not be discharged during the procedure.
 Perform the procedure with the ignition key in the ON position (Press the Start-Stop button 2
times without depressing the brake pedal for smart key vehicle).
 Do not remove the USB stick during software update.
 Do not start the engine or turn the ignition switch OFF during the procedure.

Service Procedure:
1. Turn the ignition ON (Press the Start-Stop
button 2 times without depressing the brake
pedal for smart key vehicle).

2. Turn the radio ON and press the INFO


button. AV

TSB #: 14-01-047 Page 3 of 9


SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

AVN

3. Select Software Info for AV system.


AV

For AVN system, select Info and then


Software Info. AVN

TSB #: 14-01-047 Page 4 of 9


SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

AVN

4. Check the S/W version:


Version Action

5.1.68 No further procedure is required


Not Conduct software upgrade
5.1.68

5. Locate the USB port, and insert the S/W


UPDATE USB MEMORY STICK.

TSB #: 14-01-047 Page 5 of 9


SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

6. Software Upgrade screen will appear after


the system reads the USB stick. Select OK

7. Select Agree.

8. Select Agree to begin the software update.

TSB #: 14-01-047 Page 6 of 9


SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

NOTICE
 The update will take
approximately 25 minutes.
 The system will automatically
update various modules.
 When update is complete, it
will automatically reboot
itself.

TSB #: 14-01-047 Page 7 of 9


SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

NOTICE
 System will reboot after
software update is completed
and will transition to
Navigation or AM/FM screen.

TSB #: 14-01-047 Page 8 of 9


SUBJECT: NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)

9. Check the software version again following


steps 2 to 4. Confirm the version is as
shown below.

S/W Version
5.1.68

10. Confirm all systems are operational, by


performing basic test in the AM/FM,
Sirius/XM, Navigation (AVN), Bluetooth and
Voice Recognition systems.

TSB #: 14-01-047 Page 9 of 9

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