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    7.0 Call Back Service

    Uploaded by

    Sreenath S Kallaara
    The document outlines requirements for elevator maintenance work including: 1) Any time an elevator is out of service, an "Out of Service" sign must be posted and the Contract Monitor notified. 2) The contractor must replace any DPS property damaged due to improper maintenance, within two weeks, though they are not responsible for damage from theft, vandalism, or acts beyond their control. 3) The contract includes emergency callback service within 30 minutes during work hours and 1 hour otherwise, and outlines record-keeping for maintenance including checklists and service logs.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    7.0 Call Back Service

    Uploaded by

    Sreenath S Kallaara
    45 views2 pages
    The document outlines requirements for elevator maintenance work including: 1) Any time an elevator is out of service, an "Out of Service" sign must be posted and the Contract Monitor notified. 2) The contractor must replace any DPS property damaged due to improper maintenance, within two weeks, though they are not responsible for damage from theft, vandalism, or acts beyond their control. 3) The contract includes emergency callback service within 30 minutes during work hours and 1 hour otherwise, and outlines record-keeping for maintenance including checklists and service logs.

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    13

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    The document outlines requirements for elevator maintenance work including: 1) Any time an elevator is out of service, an "Out of Service" sign must be posted and the Contract Monitor notified. 2) The contractor must replace any DPS property damaged due to improper maintenance, within two weeks, though they are not responsible for damage from theft, vandalism, or acts beyond their control. 3) The contract includes emergency callback service within 30 minutes during work hours and 1 hour otherwise, and outlines record-keeping for maintenance including checklists and service logs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    45 views2 pages

    7.0 Call Back Service

    Uploaded by

    Sreenath S Kallaara
    The document outlines requirements for elevator maintenance work including: 1) Any time an elevator is out of service, an "Out of Service" sign must be posted and the Contract Monitor notified. 2) The contractor must replace any DPS property damaged due to improper maintenance, within two weeks, though they are not responsible for damage from theft, vandalism, or acts beyond their control. 3) The contract includes emergency callback service within 30 minutes during work hours and 1 hour otherwise, and outlines record-keeping for maintenance including checklists and service logs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Rev 05/08/20

    M. Elevators Out of Service: Any time an elevator is placed out of service by the contractor,
    a printed (8 1/2" X 11") OUT OF SERVICE sign must be placed on each elevator hall door.
    The Contract Monitor must be notified immediately.
    N. Damaged Property: Contractor must replace, at no additional cost to DPS, any DPS
    property damaged as a result of improper maintenance attention or neglect.
    Replacement material must be of the same size and variety as the dead or damaged
    material. Property damage must be done within two weeks of identification of damage.
    Alternatives to size, variety, and scheduling of replacement must have written
    permission of DPS.
    1. Contractor is not responsible for losses, repair or replacement of damaged work
    resulting from theft, vandalism, vehicular incidents (other than Contractor's
    vehicles), or the acts of others over whom they have no reasonable control.

    7.0 Call Back Service


    This contract includes an emergency minor adjustment callback service, at no additional
    cost to DPS, for failures or malfunctions of a part which is covered by this contract, or
    failures due to the mechanics inability, negligence, or lack of knowledge to correct a
    problem during regular working hours and also during any overtime hours. This requires
    that all telephone calls be answered in 30 minutes or less during regular working hours
    and less than one hour on any overtime hours. If a call is not answered in the time
    required, the Contract Monitor may engage other parties to answer the call and charge
    the cost thereof to the Contractor. However, failure of items such as lights, alarms and
    other components which do not actually cause the elevator car to function improperly
    will not be counted as a callback unless the same item is reported for two consecutive
    weeks. Malfunctions which are caused by physical damage, misuse, or other excluded
    items will not be counted as callbacks.

    8.0 Preventative Maintenance Program


    A Preventive Maintenance Schedule must be generated using the latest edition of ANSl
    17.1 and submitted to the Contract Monitor for approval prior to bid and payment under
    this contract. It is the intent of the Preventive
    Maintenance Program that all components and systems of each elevator will be visually
    inspected and cleaned regularly. It is further intended that all components and systems
    of each elevator must be cleaned, lubricated and adjusted to manufacturers’
    specifications at the manufacturers’ recommended frequency or once per year,
    whichever is the shorter period.

    5
    Rev 05/08/20

    This program requires the following:


    Preventive Maintenance Checklist.
    This checklist is required for each elevator and must include:
    • Name of building • Frequency for each
    • Elevator type maintenance item
    • Elevator number • Date maintenance performed
    • Elevator serial number • Initials of the service
    • Specific items of mechanic
    maintenance
    Service Log Book: The Service Log Book must be bound and maintained in each machine
    room covered in this contract.
    The log book must contain:
    • Name of the building • An area for the mechanic to
    • Elevator type(s) record each visit to the
    • Serial number of each machine room.
    elevator served by that
    machine room
    Each visit to the machine room requires the following information to be entered into the
    Service Log Book:
    • Name and signature of the • Date
    service mechanic • Time and duration of visit
    • Preventive maintenance performed (mechanic may reference portion of the
    Preventive Maintenance Checklist performed).
    • Specific information regarding malfunctions encountered including corrective
    action taken and parts replaced
    • General comments regarding the condition of the equipment and machine room
    and items which may require special attention on future visits.
    Note:
    The Preventive Maintenance Checklist and Service Log Book must be
    permanently maintained in each machine room covered by this contract and
    must become the property of the DPS.

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