Suppliers Quality Assurance Manual (PDFDrive)
Suppliers Quality Assurance Manual (PDFDrive)
Suppliers Quality Assurance Manual (PDFDrive)
SUPPLIERS
QUALITY
ASSURANCE MANUAL
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Dear Supplier:
In these times of global markets, it is not longer enough for many worldwide enterprises to promise
their customers they will meet their requirements, in their country as well as abroad. Nowadays,
markets are increasingly demanding standardized Quality Assurance Systems, which will
guarantee their products and excellence services by enforcing the “Zero Defects” policy, among
others. Therefore, some improvements to Quality Systems have been implemented through time,
and today, the Technical Specification IATF 16949 is the outcome of continuous improvement and
a further step towards excellence. Moreover, it offers us the opportunity to be prepared for future
changes, and to have an exporting competence embracing the Total Quality concept, since Total
Quality is an endless race, as you shall know.
The General Director, General Leaders, Area Leaders and Personnel who are part of this
Organization, are aware of the effort and dedication required to attain IATF 16949 Certification in
each of our plants, as well as to become a state of the art group of enterprises committed to a
continuous and thorough search of Our Customers’ Satisfaction, thus we are requesting you, our
suppliers, to participate and get involved in the process in order to reach this goal.
As part of our team, we would like to share this Quality Assurance and Supplier Development
Manual with you, so that you may use it as a supporting tool to meet our Quality System’s
Requirements.
Yours Sincerely,
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TABLE OF CONTENTS
Letter of Director of Kuo Transmisiones
Table of Contents 2
Our Philosophy: Mission – Vision – Values 3
Introduction 6
0.1 KUO Transmisiones Goal 7
0.2 Purpose of Manual 7
0.3 Scope 7
0.4 Supplier’s Responsibility 7
0.5 KUO Transmisiones Policy 8
0.6 Supplier Development Philosophy 8
0.6.1 Search and Selection Process of New Suppliers 9
0.6.2 Supplier Selection Process for New Business 10
0.6.3 APQP/PPAP Process 11
0.6.4 Supply Process and Supplier’s Performance Assessment 12
0.7 KUO Transmisiones Suppliers Quality System Requirements 12
ACP-007 PROCEDURE 13
1.0 Scope 13
1.1 General Information 13
1.2 Prototypes Requirements 13
1.3 Pre-production Requirements 13
1.4 Production Requirements 13
1.4.1 Controlled Shipments 14
1.4.2 Supplier Performance Monitoring 14
1.4.3 Defective Material Report (DMR) 14
2.0 References 14
3.0 Instructions and Responsibilities 15
o Prototypes Requirements 15
o Pre-production Requirements 18
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o Production Requirements 36
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3.16 Requirements for Tooling Identification, Inspection and Testing Devices, owned by KUO
or KUO’s Customers 65
4.0 Records 93
5.0 Definitions 93
Appendix III: Quote Request and Manufacturing Feasibility Analysis Forms 110
Appendix VI: Tooling Worksheet Form and Visual Aid for Tooling Identification Property of KUO Customers 125
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KUO TRASMISIONES
OUR PHILOSOPHY
MISSION
ADD VALUE TO OUR CUSTOMERS BY FACING AND ASSUMING CHALLENGES.
VISION
WE SHALL CONTINUE WITH A CUSTOMER-ORIENTED LEADERSHIP.
WE SHALL BE A STEP FURTHER THE COMPETITION PARTICIPATING IN MARKET NICHES
OF HIGHER VALUE.
WE SHALL BE THE OWNERS OF OUR DESTINY FEELING FREE TO ACT AND REACHING
THE BEST OF AGREEMENTS.
OUR PEOPLE SHALL FACE CHALLENGES WITH MASTERY AND TEAM-WORK
WE SHALL DEVELOP INNOVATIVE PRODUCTS BY MEANS OF WORLD-CLASS
PROCESSES, WHICH WILL RENDER A HIGH PROFITABILITY AND CONSOLIDATE OUR
IDENTITY AS THE PREFERRED SUPPLIER IN THE MARKET.
VALUES
CUSTOMER-ORIENTED
COMMITMENT
DISCIPLINE
CONSISTENCY
INNOVATION
RESPECT
TEAM-WORK
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0.0 INTRODUCTION
KUO Transmisiones goal is to determine a common and attainable Standard to assure product Quality for
both, KUO Transmisiones and our Customers. KUO Transmisiones adopts the Technical Specification
IATF 16949 Industry Standard, as the basis for the development of Quality Systems operation. These
specifications apply to all suppliers, both Local and Foreign.
This Manual contains KUO Transmisiones Specific Quality Requirements and Expectations for Suppliers. In
addition, it describes other KUO Transmisiones procedures and provides some means of communication
between (KUO Transmisiones – Supplier) Organizations. The main objective of this manual is to make KUO
Transmisiones Suppliers aware of KUO Transmisiones requirements applicable to suppliers, so that these,
in turn, are able to comply with them.
0.3 Scope
This Manual applies to all Local and Foreign suppliers of materials, products and services. These products
shall be produced, controlled, inspected and tested according to all applicable specifications.
The supplier shall solve all questions related to KUO Transmisiones requirements before accepting the
purchase order, otherwise KUO Transmisiones will assume that everything is clear and understood by the
supplier. Suppliers shall set up and keep a control system that will guarantee that all materials are in
accordance to what is being required in the purchase order, whether such materials are manufactured o
processed by the supplier or by the sub-supplier. Suppliers shall comply with all the required product
inspections and tests in accordance with the drawing, specifications and purchase order from KUO
Transmisiones. The Supplier’s Quality System to control the product shall be documented and available for
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revision by our representatives, before production startup and during the life of the purchase order. The
supplier shall refer the requirements on this manual to its supplier’s base.
0.5 KUO Transmisiones Policy
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KUO Transmisiones is searching for a profile in its supplier base, which shall comprise the following
concepts:
a. Quality
b. Competitive Cost
c. Deliveries (Time and Quantity)
d. State of the Art Technology
e. Time To Market (On-time new products launchings)
f. Environmental Responsibility
g. Technical Skills
h. Financial Viability
i. Government Regulations
j. Alignment with International Quality Systems Standards
k. Support and Service
With the aim of counting with a global supplier’s base in alignment with KUO Transmisiones plants’
requirements and those of their customers.
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KUO Transmisiones questionnaire is applicable to New Suppliers and/or for the updating of KUO
Transmisiones suppliers, which is found in Appendix I of this manual. All KUO Transmisiones suppliers
can be audited by our Supplier Development team, before they can be incorporated into the KUO
Transmisiones Suppliers Portfolio with a minimum rate of 80% on his assessment, despite their status of
certification by a third party.
The Non-Disclosure Agreement, which shall be filled in and signed by the supplier after having been
notified by KUO Transmisiones, can be found in Appendix II of this Manual.
The supplier selected for the new business shall be the one who submits the following:
a) Technical Feasibility at a 100% (Including Machinery and Measuring Equipment)
b) More competitive price
c) Better “Lead Time”
“Red” Suppliers are not considered for new business, only after a status change (refer to ACP-
007 Procedure, item 3.15 of this Manual).
The Feasibility Analysis form required by KUO Transmisiones can be found in Appendix III of this
Manual.
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The supplier shall comply with APQP and PPAP Requirements of the AIAG/IATF
Reference Manuals, and the requirements stated in Procedure ACP-007 of this
manual.
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The Supplier shall comply with ACP-007 Procedure as per requirement 3.9 of this Manual.
Supplier Performance shall be assessed by KUO Transmisiones according to ACP-007 Procedure, item
3.15 of this Manual.
All ISO-9001 certified suppliers, shall comply with the Specific Requirements of KUO Transmisiones.
KUO Transmisiones reserves all rights to audit the Supplier’s Quality System and/or Manufacturing
Processes due to supplier’s performance, even if certified by a third party.
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1.0 SCOPE
This procedure applies to all production & preproduction parts, services and prototypes
suppliers who are registered on the List of Suppliers Approved for any of KUO
Transmisiones Plants, and defines the activities, responsibilities and requirements for the
following processes:
a) Prototypes Requirements
b) Pre-production Requirements
c) Production Requirements
c.1) Controlled Shipments
c.2) Supplier’s Performance Monitoring in relation to:
c.2.1) DMR (Defective Material Reports)
c.2.2) PPM (Parts Per Million)
c.2.3) Controlled Shipments
c.2.4) Deliveries
This section describes KUO Transmisiones guidelines and procedures applicable to all
suppliers in the production stage, which include sanctionatory procedures of Controlled
Shipments, and everything related to supplier performance monitoring regarding Quality and
Deliveries.
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This section defines the methods used to identify, communicate and measure supplier
quality performance, based on the information generated by PPM behavior, number of
DMR’s issued and number of times a supplier has been placed in a Controlled Shipments
position.
The DMR process defines how quality and supply defects and issues are documented and
communicated to the supplier in charge.
2. REFERENCES
2.1 QS-9000 3rd Edition, March 1998, Third Approved Clause C9 of QS-9000
2.2 First Approved Clause C9, 4.6 Purchases (July 01, 2001) IASG, QS-9000:1998
2.3 Quality Assurance Manual for Suppliers, Tremec January 2000
2.4 FMEA (Potential Failure Mode and Effects Analysis)
2.5 APQP (Advanced Product Quality Planning and Control Plan)
2.6 MSA (Measurement System Analysis)
2.7 PPAP (Production Part Approval Process)
2.8 SPC (Statistical Process Control)
2.9 General Motors Global Procedure GP-5
2.10 General Motors Global Procedure GP-12
2.11 ISO/TS-16949:2009
2.12 ISO 9001:2015
2.13 IATF 16949:2016
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Prototypes Requirements.
3.1. The supplier shall send the process feasibility analysis, along with each quotation response,
to manufacture the product according to the specifications defined on KUO Transmisiones
Engineering drawing; such feasibility analysis shall reflect the flow of operations of the
process required to manufacture the part, as well as the equipment description, machinery
and measuring instruments suitable for the operation.
Send to Supplier:
3.2.1. Purchase Order for prototype parts including all purchasing data, adding the total value and
quantity of prototype parts, as well as the delivery date as required by the plant.
3.2.2. Tooling, Gages and Measuring Instruments Purchase Orders, required for the batch
manufacturing of prototypes (according to what has been indicated on the due supplier
quotation), where they shall include the tooling, gage or measuring instrument description,
quantity and terms of payment. In some cases, this purchase order shall be included within
the same purchase order of prototype parts.
Last-level-Engineering Design of prototype (shall be the same as that shown on the
purchase order) where special characteristics shall be indicated. Such characteristics shall
be identified as follows:
KPC PQC
3.3.1 When the supplier receives the purchase order, he shall send a Process Development Plan
to the KUO Transmisiones Buyer and SDE, indicating the design, manufacturing, failure
prevention, assays and programs for the following:
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1) Tooling
2) Manufacturing Frames
3) Inspection Frames, gages and Testing Equipment.
3.3.2 Previous to the batch manufacturing of prototypes, the supplier shall develop the Prototype
Control Plan, where critical and/or significant dimensions and/or specifications indicated on
the design (see 3.2.3) shall be included. This document, signed by the supplier, shall
be sent to the Supplier Development Engineer for review and approval, previously to
prototypes manufacturing startup.
3.3.3 The documentation and requirements to be sent by the supplier, together with the prototype
batch shipment, are as follows:
3.3.3.1 PSW (Part Submission Warrant) making clear that it is a prototype batch
3.3.3.2 Numbered Design
3.3.3.3 Inspection Results for 5 parts inspected at a 100%, of all dimensions indicated on the
design, or whichever was agreed upon with KUO Transmisiones SDE.
3.3.3.4 100% Inspection result for all the parts which conform the prototypes batch, with the
dimensions described as critical and/or relevant in the design (see 3.2.2)
3.3.3.5 Metallographic and/or Metallurgic Report according to design specifications.
3.3.3.6 Material Report (raw material) as per design specifications
3.3.3.7 Results of Tests made to Engineering Specifications (tensile stress test to a
representative test tube of the prototype batch for Aluminum and Grey Iron Casts, with
graphical evidence of Stress-Deformation curve behavior, Yield Point and Last Tensile
Stress, among others, as per ASTM E8 ) according to design specifications. When
applicable
3.3.3.8 Prototypes Control Plan approved by the Suppliers Development Engineer (see 3.3.2).
3.3.3.9 Traceability. The parts shall be identified according to the component design.
Numerically, from [1] to [the total number of parts of the batch], with this identification
matching the number indicated on the dimensional reports (inspection results), the
engineering level, as well as the number of batch purchased, shall be indicated. This shall
comply with the next format:
Example: AB – 2 – 13/50
Where…
LEVEL: Level of design engineering used for the manufacturing of the prototype
(e.g: AB).
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BATCH: Number of batch purchased for the same prototype part number during
the project’s life (e.g.: 2, which means second batch purchased for the same
prototype part number).
CONSECUTIVE/TOTAL: Consecutive numeric identification according to the
total number of parts, which conform the prototypes batch (e.g.: 13/50, which
means: part number 13 of the total 50-part batch purchased.
Note: In the case of bolts, latches, shims, springs, nuts, pins, etc., where part
identification may become difficult, the batch shall be identified (box, bag, etc.) with a
tag containing the above mentioned information. The color of the tag shall differ from
batch to batch.
3.3.4 When prototype parts are received, the KUO Transmisiones plant Inspection Receipt Area,
will inspect a batch part at a 100% in accordance to the design, in order to be able to ratify
the reliability of the information provided by the supplier. In case there are nonconforming
items to design, and whose supplier report indicates conformances, the supplier shall be
penalized for each nonconforming item, and an outside supplier (third party) approved by
KUO Transmisiones, shall be used to size the rest of the parts within the batch, charging the
supplier as per the fee agreed by such outside supplier. In case there is a non-conformance
regarding prototypes performance, whose issue is attributable to the supplier, a DMR
(Defective Material Report) shall be sent to notify the supplier on such issue, and the
supplier shall decide on the batch according to the indications shown on the due DMR, and
if necessary, the supplier shall replace the whole batch of the prototypes sent.
3.3.5 For parts that are purchased as “Ready to be Used” (or LPU, which is the acronym in
Spanish) whose semi-finishes are the responsibility of the supplier and the sub-supplier, all
the designs released by KUO Transmisiones shall be validated (casting, forging and/or
assembly components). Therefore, the supplier shall send:
3.3.5.1 The documentation described in item 3.3.2
3.3.5.2 (PSW) Guarantee for each number part supplied by the sub-supplier and approved
by the supplier
3.3.5.3 (PSW) Guarantee for each part number for KUO Transmisiones approval
3.3.5.4 Sub-supplier control plan for each part number
3.3.5.5 Dimensional report of 2 parts of each component, inspected at a 100%, for all the
characteristics of each of the designs released by KUO Transmisiones, where the supplier is
responsible for the supply.
3.3.5.6 100% inspection results for all the parts that conform the prototype batch, with
the dimensions, shown on the design, indicated as critical and/or relevant (see 3.2.3.)
3.3.5.7 Numbered design for each part number
3.3.5.8 Tests Results to Engineering Specifications according to the design specifications for
each part number. When applicable.
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When the “RFU” component is approved, KUO Transmisiones will also approve each
of the PSW´s for each part number, which constitutes the final product supplied by the
vendor. KUO Transmisiones approval of all part numbers, which constitute the product
supplied by the vendor, shall be in the name of the Supplier and not of the sub-
suppliers.
Pre-production Requirements.
3.4 The supplier shall send along every quotation response, the process feasibility analysis to
manufacture the product according to the specifications provided on the KUO Transmisiones
Engineering drawing. Such feasibility analysis shall show the flow of operations of the process
required to manufacture the part, as well as the equipment, machinery and measuring instruments
description required by operation.
3.4.1.1 Purchase Order for Pre-Production including all the purchase details, adding the part
price and the required PPAP delivery date at KUO Transmisiones plant.
3.4.1.2 Tooling, Gages and Measuring Instruments Purchase Orders, required for the
manufacturing of products (according to what has been indicated on the proper supplier
quotation), where they shall include the tooling, gage or measuring instrument description,
quantity and terms of payment. In some cases, this purchase order shall be included within
the same purchase order of production parts.
3.4.1.3 Release of last-level Pre-Production Engineering Design (shall be the same as that
shown on the purchase order), where special characteristics shall be indicated as follows:
3.4.1.3a Critical Characteristics
SC KPC PQC
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3.5.1 When the supplier receives the purchase order, he shall send a Process Development Plan
to the KUO Transmisiones Buyer and SDE, indicating the design, manufacturing, failure
prevention, assays and time tables for the following:
1) Tooling
2) Manufacturing Frames
3) Inspection Frames, gages and Testing Equipment.
4) Manufacturing Process Development including everything related to planning tools:
Refer to APQP Manual on the Pre-production stage and the PPAP Manual for further reference.
The Advanced Planning for Quality Products (APQP) is a standard for the automotive industry, by
which the new products are introduced into the market. The APQP is a structured method that
provides the necessary steps to ensure that a product meets the customer requirements. It is also
one of the reference manuals of the AIAG/IATF.
3.5.2.1 The Supplier Development Engineer (SDE) and the KUO Transmisiones Buyer, are
responsible for validating the supplier APQP process, as per the last edition of the reference
manual.
KUO Transmisiones customer may request the APQP and PPAP documentation from the supplier,
when required, for its review and verification. In case the requirements are not being complied with,
the supplier will have to take proper action to attain the requirements from KUO Transmisiones and
its Customer.
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The supplier shall comply with the elaboration of the Operations Flowchart, where KUO
Transmisiones specific requirements are the following:
The Process Operations Flowchart shall show the sequence of operations of all the process
by operations, Inspections, Transportation, Storage, etc.
3.5.3.1 The sequence of operations shall be in accordance with the sequence defined on
the KUO Transmisiones Engineering drawing.
3.5.3.2 The machinery and the equipment used in each operation shall be described.
+ By loads
+ By maintenance
+ By cycle time
+ By capability (Cpk)
3.5.3.7 The Process Operation Flowchart shall be approved by the “Core Team”
The supplier shall comply with the methodology and criteria defined on the AIAG/AITF Reference
Manual. The FMEA (Potential Failure Mode and Effects Analysis), as well as the use of the official
format of the AIAG/AITF to the last revision and KUO Transmisiones specific requirements, are as
follows:
3.5.4.1 Severity on the PFMEA between 9 and 10 (applicable to critical characteristics, see
3.4.1.3)
3.5.4.2 Severity on the PFMEA between 5 and 8 and occurrence between 4 and 10
(applicable to significant characteristics, see 3.4.1.3)
3.5.4.3 Severity on the PFMEA below 5 (applicable to DR’s, AQC’s, PTC’s, PQC’s and no
symbol characteristics, see 3.4.1.3)
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3.5.4.4 Characteristic class shall be indicated on the PFMEA and control plan
3.5.4.5 The section “Current controls of process prevention and detection”, of the PFMEA,
shall emphasize the use of SPC (X-R, X-S charts, etc) and the Implementation of
error-proofing devices (for example: error proofing / Poka Yokes, applicable for
Critical and Pass Through Characteristics)
3.5.4.5 Any failure mode with high priority risk shall have recommended actions and the
criteria for qualification of the priority risk must be according to recommendation of
last edition FMEA (AIAG/IATF) Reference Manual.
The supplier shall comply with the Control Plan technique and methodology stated on the
AIAG/IATF (APQP & Control Plan) Reference Manual, as well as with the use of the official format
of the AIAG/IATF as of last revision. KUO Transmisiones specific requirements for the critical
and/or significant characteristics (see 3.4.1.3) are the following:
3.5.5.1 Include the type of characteristic, whether it is special (see 3.4.1.3)
3.5.5.2 Include an inspection at a 100 % of all the special characteristics (see 3.4.1.3)
in the Pre-Production Control Plan. All readings shall be recorded and used to
estimate capability studies (Critical Characteristics: Cpk≥ 1.67, Significant
Characteristics: Cpk≥1.5, Standard Characteristics: Cpk≥1.00, for the rest of
dimensional characteristics included in drawing without any kind of symbology and
when it is required by KUO Facility, the Cpk≥1.0 (see 3.5.6)).
3.5.5.3 When the process is not capable, an improvement plan shall be in place. The
inspection at a 100% shall be indicated on the Production Control Plan, until the
process capability meets the requirements; keeping the records documented for each
reading when dealing with measuring instruments by means of a continuous variable.
In order to use the inspection at a 100%, it is recommendable to use alternate control
methods, between continuous variables and discrete variables, whose purpose is first
to ensure a 100% compliance of requirements and second, collect data that will help
us monitor the process to carry out the capability studies, as well as the decision-
making process. Regarding discrete variables, it is recommendable to use measuring
instruments by attributes, as well as control charts per attributes (see “Containment
for Pre-Production” Procedure, item 3.6). When have been demonstrated the process
is capable, the use of SPC (X-R Charts) must be defined in the control method for the
characteristics in the Production Control Plan along the life of the product and meet
with the requirements of item 3.11.
3.5.5.4 For all characteristics not included in item 3.4.1.3, the supplier shall define the
method that will ensure the compliance of KUO Transmisiones drawing
specifications.
3.5.5.5 The Production Control Plan shall be approved by the SDE, until the supplier
shows the right capability to control the special characteristics (see 3.4.1.3 or those
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defined by the nature of the process (See “Containment Procedure for Pre-
production”, item 3.6)
Refer to last edition APQP & Control Plan (AIAG/IATF) manual for further information.
The supplier shall implement the Statistical Process Control regarding the special characteristics
(see 3.4.1.3), or in accordance with the engineering design nomenclature, defined by KUO
Transmisiones and those defined by the nature of the process. The supplier shall comply with the
following KUO Transmisiones specific requirements in order to control the special Characteristics:
3.5.6.1 Process Preliminary Capability in Pre-production shall be, for Critical Characteristics:
Cpk≥ 1.67, Cp≥2.0 Significant Characteristics: Cpk≥1.5, Cp≥2.0 Standard
Characteristics: Cpk≥1.00, Cp≥1.33 for the rest of dimensional characteristics
included in drawing without any kind of symbology and when it is required by KUO
Facility, the Cpk≥1.0, Cp≥1.33
3.5.6.2 Readings used to perform Capability Studies shall be taken from the Pre-production
run (PPAP) and shall include at least 30 equally spaced readings within time’s
domain. In order to have more confidence level for the capability study, it shall be
carried out with 100 readings (20 sub-groups, 5 readings each).
3.5.6.3 All the characteristics described in item 3.4.1.3 shall be monitored under a strict
Statistical Process Control, according to AIAG, SPC y PPAP Reference Manuals at
last revision and PTC’s an error proofing or 100% inspection must be implemented in
the process to ensure the existence and for AQC’s a 100% inspection using attribute
gage must be implemented in the process to assure it meets the drawing
specification.
3.5.6.4 Each year, the capability study of all the special characteristics (see 3.4.1.3) as part
of high impact components shall be sent to KUO Transmisiones SDE, together with
the readings where the Cpk value is kept in compliance. In case there is a Cpk below
the requirement, then compliance to items 3.5.5.3 and 3.6 shall be required.
For any standard characteristic with no symbol in drawing the minimum Cpk is 1.00, below
that values an aggressive improvement plan is requested and while the process capability is
demonstrated a 100% inspection by attribute or variable gaging is required. In summary
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The supplier shall perform Repeatability & Reproducibility and/or Linearity and/or Bias and/or
Stability or the MSA applicable depending of the type of measurement equipment on all gages and
measuring instruments used for the measurement of special and all characteristics identified on
KUO Transmisiones designs and Control Plan as per 3.4.1.3, and those defined by the nature of
the process. KUO Transmisiones specific requirements are:
3.5.7.1 For special characteristics (See 3.4.1.3): Studies shall be in force for one year, only
if no change is made on the measuring system (Operator, gage or inspection
method). R&R studies shall comply with MSA (Measurement System Analysis)
Methodology, where KUO Transmisiones acceptance criterion is ≤ 20% (when
dealing with continuous variables). As for discrete variables, criteria provided on the
MSA shall be used.
For any kind of characteristic described in Control Plan without any kind of symbology
the MSA study shall comply with the Measurement System Analysis Reference
Manual Criteria)
3.5.7.2 Each year, or every time a change is made to the measuring system (Operator,
Gage or Inspection Method), the supplier shall notify and send Reproducibility and
Repeatability Studies to KUO Transmisiones SDE. In regards to Linearity, Bias and
Stability studies, they shall all depend on the measuring equipment used; sending of
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 23 of 135
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such studies shall be under KUO Transmisiones SDE consideration. This requirement
is applicable to all high impact components where the KUO Facility SDE is
responsible to communicate it to the supplier.
Refer to last edition MSA (AIAG and IATF) Manual for further information.
The supplier shall perform the Production Demonstration Run to assure that daily capacity required
by KUO facility is reached. Instruction about how must be filled out the Production Demonstration
Run Calculation Worksheet is described below:
If shared Machine = N:
A1) Input the Daily Required Capacity and part number from the KUO Purchase
Order.
A2-A5) Leave as the default 0.
A1-A5) Input the Daily Required Capacity and part number from the KUO Purchase
Order for the various parts being validated.
NOTE: The assumption for this calculation is that all of the part numbers have the
same operating pattern and the same takt time.
NOTE: If the components being validated have varying operating patterns or different
takt times, then separate calculation worksheets should be completed for each part.
A1-A5) Input the Daily Required Capacity from the KUO Purchase Order for the
various parts being validated.
C4) In hours/shift, input the time dedicated per shift to other customers.
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NOTE: The assumption for this calculation is that all of the part numbers have the
same operating pattern and the same takt time.
NOTE: If the components being validated have varying operating patterns or different
takt times, then separate calculation worksheets should be completed for each part.
B) The shift pattern should be obtained from the current shifts information of supplier
C1) Lunches - The amount of time, in hours per shift, where the production process is
not operating due to lunch.
C2) Breaks - The amount of time, in hours per shift, where the production process is
not operating due to breaks.
C3) Changeover and/or set up - The amount of time, in hours per shift, that the
production process is not operating due to changeover and/or set up activities. Only
changeovers that were quoted to occur during the production operating pattern should be
considered for this calculation.
Changeovers or set up not conducted every shift should be calculated on a per shift basis
(e.g. Changeover time per week divided by the number of shifts per week = changeover
time per shift).
NOTE: Please indicate when during the production process the changeovers will be
implemented (if they are conducted during the quoted operating pattern, or if they are to be
conducted during "off shifts").
C4) Operating time dedicated to other customers - The amount of time, in hours per
shift, that the production process is operating/manufacturing product for other customers.
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Operating time dedicated to other customers calculated on a per shift basis (e.g. operating
time per week divided by the number of shifts per week = changeover time per shift).
D) The parts attempted during the PDR are the total number of parts the supplier produced
including rejects/scrap.
E) First time through fall out during the PDR is the number of parts that were rejected from
the manufacturing process during first evaluation. This is not the final number of
unacceptable parts, but only those that failed first time through the process. (This number
will be used in the FTC calculation.)
F) Length of PDR in hours is the measured time it took to conduct the production
demonstration run. Please input start and finish time in cells provided.
G) Acceptable parts witnessed at the PDR are the total number of parts, minus any rejects,
which were demonstrated during the production run. (May differ from first time through
fallout.)
H) Available production hours/shift are the net hours per shift the supplier has available to
build product not including any scheduled downtime.
I) Available production hours/day are the net hours per day the supplier has available to
build product.
J) KUO required parts per hour at the PDR are the total number of acceptable parts the
supplier must produce, in an hour's time, necessary to satisfy KUO.
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K) Witnessed parts per hour at the PDR are the number of acceptable parts witnessed by
the KUO team, which the supplier produced within an hour's time.
L) FTC (First Time Capability) is the percentage of acceptable parts witnessed at the
production demonstration run out the total number of parts attempted at the PDR.
If the KUO requirement of 90% or greater is met, the cell will turn green.
If the KUO requirement is not met (less than 90%), the cell will turn red.
NOTE: If the FTC is less than 90%, the KUO team shall take product and process
technology, complexity, supplier experience, and the effectiveness of defect containment
actions into account when deciding whether the demonstrated lower FTC values are
acceptable with a documented deviation. A KUO Supplier Quality Manager's signed
approval is required for deviation from the KUO FTC requirement.
M) The difference between required parts/hour and witnessed parts/hour gives the total
number of parts over or under the KUO requirement.
If the part difference is greater than (the KUO required parts per hour + 10%), the cell will
turn green indicating the operation speed is acceptable. i.e. (J + 10%) ≤ M, then cell =
green (requirements met).
If the part difference is between 0 and (the KUO required parts per hour + 10%), the cell will
turn yellow indicating the Operation speed has met requirements, but the part difference is
very close and may require additional attention. i.e. 0 <= M < (J+10%) then cell = yellow.
If the part difference is less than 0, the cell will turn red indicating the requirement is not met.
i.e. M < 0 the cell = red.
NOTE: In the event (M) is yellow, it is strongly advised to conduct an Extended Run to
stress the supplier's production line and increase confidence in the supplier's ability to meet
KUO requirements.
All product suppliers shall comply with “PPAP, Production Parts Approval Process”, to validate that
all the requirements for the design information and KUO Transmisiones engineering specifications
(last level), are adequately understood by the supplier, and that the process designed has the
potential to manufacture products that will comply with these requirements during a validation run,
as well as during normal production.
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3.5.9.1 KUO Transmisiones Buyer shall become the official contact in order to communicate
last engineering level design specifications, as well as the changes made on KUO
Transmisiones Engineering levels, to the suppliers. In case there are questions about
the engineering level, the supplier shall request KUO Transmisiones Buyer/SDE, the
due clarifications in writing.
PPAP shall be submitted to KUO Transmisiones by the supplier, when one or more of
the following cases come into play:
A New Product.
Correction of inconsistencies in Parts previously submitted with PPAP
Engineering changes in the design of a product previously submitted under
PPAP and approved by KUO Transmisiones.
Changes to the Process that was used in the previously approved part*
Tooling: Transference, Replacement, Repair or additional
Change of supply sources for sub-contracted parts, materials or services (eg.:
raw material, semi-finished parts, Heat treatment, Coatings, etc.)*
Change to Optional Construction or Material*
Parts Produced in a Different Place than that previously approved*
Inactive Process for more than a year.
Changes on the inspection / test method for new techniques.
Modifications to the packing or preservation method (quantity, size, material,
labeling, corrosion protection, etc.)
Updating Full Lay Out Drawing Results when so required by the KUO facility.
Change of Firm’s Registered Name.
When the SDE considers it to be appropriate.
* It is important to clarify that any change must be notified with enough time to do a joint
timing plan about to control the inventories, break points and validation of the new change
with the KUO Transmisiones plant and their customers. Normally, is used a stock of 6
months of original product after the new PPAP submission to support the required time for
the new PPAP approvals. Supplier must not ship components to any KUO Facility
without PPAP approval process by KUO.
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Submittance Level
Item Requirement Lev. Lev. Lev. Lev. Lev.
1 2 3 4 5
Product Design Records
- For details of properties of R S S * R
1 components
- For details of the rest of the R S S * R
components
Changes to engineering documents
2 R S S * R
(when applicable)
KUO engineering approval , if
3 R R S * R
required
Design FMEA. If supplier is the
4 R R S * R
owner of the design
5 Process Flowcharts (See 3.5.3) R R S * R
6 Process FMEA (See 3.5.4) R R S * R
Dimensional Result ( 5 parts at
7 R S S * R
100%)
Tests, Material, Performance
8 R S S * R
Results
Initial Study of Process Capability
9 R S S S R
(see 3.5.6)
Measuring System Analysis Study
10 R S S S R
(see 3.5.7)
Laboratory Scope Documentation
11 (According to ISO/TS-16949, R S S * R
7.6.3.1 y/o 7.6.3.2)
12 Pre-Production and Production R R S * R
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S = The supplier shall submit the designated activity for KUO Transmisiones part
approval and retain a copy of the records, or the item documentation in the
appropriate place, including manufacturing.
R = The supplier shall retain this in the appropriate place, including manufacturing,
and have it available when requested by KUO Transmisiones
* = The supplier shall retain this in the appropriate places and submit to KUO Transmisiones
when requested to do so.
As part of a new regulation for the Automotive Industry regarding the supply of
information on the chemical composition of materials, being assembled in vehicles, a
data base has been developed to count on information in reference to a future
recycling of vehicle materials. It is mandatory for all the automotive industry suppliers
to provide such information.
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3.5.9.5.1 The supplier shall send, along with PPAP documentation, the MDS
reference number and the part number submitted to the plant, after such MDS
number has been approved by the KUO Transmisiones plant.
3.5.9.6.2 The supplier shall send the following information when required by the
KUO Transmisiones buyer:
3.5.9.6.3 The supplier shall send the material perfectly identified, with a label
indicating its safety rhombus. Such safety rhombus label shall be in a visible place, on
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the package containing the product, whether it is a box, can, glass bottle, tube, drum,
etc.
Health Hazard
Very short exposure could cause death or serious residual injury
4
even though prompt medical attention was given.
Short exposure could cause serious temporary or residual injury
3
even though prompt medical attention was given..
Intense or continued exposure could cause temporary
2 incapacitation or possible residual injury unless prompt medical
attention is given.
Exposure could cause irritation but only minor residual injury even
1
if no treatment is given.
Exposure under fire conditions would offer no hazard beyond that
0
of ordinary combustible materials.
Flammability
Will rapidly or completely vaporize at normal pressure and
4
temperature, or is readily dispersed in air and will burn readily.
Liquids and solids that can be ignited under almost all ambient
3
conditions.
Must be moderately heated or exposed to relatively high
2
temperature before ignition can occur.
1 Must be preheated before ignition can occur.
0 Materials that will not burn.
Instability1
Readily capable of detonation or of explosive decomposition or
4
reaction at normal temperatures and pressures.
Capable of detonation or explosive reaction, but requires a
3
strong initiating source or must be heated under confinement
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Special Hazards
This section is used to denote special hazards. There are only two
NFPA 704 approved symbols:
This denotes an oxidizer, a chemical which can greatly
OX
increase the rate of combustion/fire
Unusual reactivity with water. This indicates a potential
hazard using water to fight a fire involving this material.
Other symbols, abbreviations, and words that some organizations use in the white Special Hazards
section are shown below. These uses are not compliant with NFPA 704, but we present them here
in case you see them on an MSDS or container label:
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 33 of 135
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3.6 This Procedure is applied in order to contain an Early Production. It requires a Pre-Production
Control Plan, which is a significant improvement for the supplier’s production Control Plan itself,
and which increases the reliability level to ensure that all the products bought, comply with KUO
Transmisiones requirements. The Pre-Production Control Plan shall also be used to validate the
Production Control Plan. The Pre-Production Control Plan shall take into consideration all the
special characteristics (see 3.4.1.3), and those defined by the process nature, as well the potential
areas identified during PPAP.
The purpose of this Procedure is to:
Validate the supplier production control plan
Protect our KUO Transmisiones plants, assembly, manufacturing and material warehouses
during critical times of quality out of conformance.
Document the supplier efforts to check his process control during startup, ramp up, future
revisions of manufacturing processes, or when the manufacturing run has a three-month
gap or a longer gap, between one run and the other.
Ensure that any quality issue which may arise, is quickly identified, contained and corrected
at the supplier’s facilities.
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 34 of 135
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3.6.3 Duration of Containment: This procedure shall be implemented for a period of time, or
quantity of parts specified by KUO Transmisiones, or until the Production Control Plan has
been validated, whatever takes place first. If time and quantity have not been specified, the
containment procedure shall still be in force through acceleration (“Ramp Up”) or a minimum
of 2 weeks, whatever takes place first.
3.6.3.1 Containment inspection is mandatory for all parts requested during Pre-Production.
Based on the acceptable performance documentation, which includes non-identified
issues by KUO Transmisiones or during containment, KUO Transmisiones SDE may
approve a 100% reduction on inspection requirements after manufacturing validation
at the supplier facilities. This shall be documented and approved by KUO
Transmisiones SDE.
3.6.3.2 In addition, measuring and testing requirements shall be identified by the supplier
and/or KUO Transmisiones SDE, and approved by the latter.
3.6.3.3 Again, for validation at manufacturing facilities, a 100% inspection is a minimum
requirement. The outbound criterion is mentioned in 3.6.5.
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 36 of 135
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3.6.5 Outbound Criteria: The supplier shall be meeting the requirements in order to be out of
containment in Pre-Production after the validation of Process Control Plan effectiveness,
also in accordance to the criteria listed herein (3.6.5.1 al 3.6.5.3). If the supplier is unable to
meet all the criteria to be out of Pre-Production containment in order to identify non-
conformances, the supplier shall continue with the necessary containment measures to
isolate KUO Transmisiones, until quality issues have been satisfactorily solved for both, the
supplier and KUO Transmisiones, and the supplier Production Control Plan has been
validated.
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 37 of 135
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Production Requirements
Supplier is responsible for updating the results of full lay out drawing of part number supplied when
so required by any of the KUO facilities, the reasons of that will be notified by the buyer or Supplier
Development Engineer (SDE) assigned to the supplier. When this occurs the provider must meet
the following:
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 38 of 135
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The supplier shall comply with deliveries, both in quantity and on a timely manner, in accordance
with the KUO Transmisiones plant Production requirements. In case this does not happen, the
supplier shall communicate with the KUO Transmisiones Plant Supply Production Control contact
and deliver a Corrective Action Plan to prevent problem recurrence. In case this requirement is not
met, the supplier shall be given a DMR (Defective Material Report) as provided in 3.13
The supplier shall comply with the identification and traceability requirements. All material must be
identified in each of the individual packaging of the total shipment, always. The type of the ID label
must be a sticker, pre-printed and glued perfectly to the package, and must contain bars codes
describing, as minimum, the following information:
- TREMEC Part Number
- TREMEC Part Description
- Quantity of Pieces
- TREMEC Purchase Order Number
- Manufacturing Lot Code
- Shipping Date
You can take, as an example, the ID Bar Code Label attached below
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 40 of 135
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The supplier shall send the following information, in each production shipment, to the KUO
Transmisiones plant, as a support for Quality and also to be able to comply with the Production
Control Plans approved by KUO Transmisiones SDE:
3.11.1 Raw Material Certificate
3.11.2 Heat Treatment Certificate (If required by KUO Transmisiones Drawing)
3.11.3 Dimensional Report, which certifies the compliance to the Production Control Plan in
accordance with the sampling and frequencies established.
3.11.4 Certificate for the compliance to Engineering specifications, such as: torque, stress,
microstructure, saline chamber tests, etc. (if required by KUO Transmisiones drawing,
and the shipment frequency shall be agreed upon between KUO Transmisiones SDE
and the Supplier).
3.11.5 In regards to special characteristics results (see 3.4.1.3), they must be considered in
the dimensional report (see 3.11.3).
When the supplier finds that the material is not complying with specifications, he shall notify so to
KUO Transmisiones SQE. The KUO Transmisiones SQE shall review such non-conformance to
specifications together with KUO Transmisiones Engineering, and if they consider the material
could be deviated, then the supplier shall comply with the following:
3.12 Special Characteristics Requirements (see. 3.4.1.3) in Production for High Impact
Components (see 3.5.9 & 3.9)
3.12.1 Capability Studies. The supplier shall perform capability studies from readings
taken from X-R charts and keep available the records of those X-R charts with Cp
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and Cpk calculations to be shared with the KUO Transmisiones SDE and/or Buyer,
when they require it.
3.12.2 Capability Studies below the requirements. The supplier shall keep available the
records of the 100% inspection including the rejection rate to be shared with the KUO
facility SDE and/or Buyer, when they require it. In this case, the supplier shall be
placed in regards to the “Containment Procedure for Pre-Production” and the criteria
described in such procedure shall be applied, it will be placed in that status until
demonstrate accomplishing to the KUO facility requirements and improvement must
be monitored, periodically by the KUO facility SDE.
3.12.3 Reproducibility and Repeatability Studies (GR&R). The supplier shall carry out
the GR&R study, in each PPAP submission and when a change has taken place in
the measuring system (Operator, Gage or Inspection Method); such study shall be
part of the PPAP initial & revalidation submission processes and they shall be part of
the validation documentation package to be sent to KUO facility SDE and/or Buyer.
These GR&R Studies shall comply with the methodology defined in the MSA, where
KUO facility acceptance criterion is ≤ 20% (regarding continuous variables).
3.12.4 Shipment Requirements. The supplier shall comply with item 3.11
A DMR shall be issued when the KUO Transmisiones plant has verified that the supplier has
fallen into a Non-conformance. Non-conformances which originate a DMR, are issues
related to:
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Quality Receipt area personnel and/or the Supplier Quality Engineering (SQE): When
engineering specifications are not complied with and/or there are inconsistencies in validated
processes.
Traffic area personnel: When there are issues originated by carriers, such as: poor handling
(damage during transportation, poor stowing, loss, etc.), late material deliveries, etc.
Purchasing Parts Production Control Area Personnel: When there are non-compliance issues
regarding material deliveries such as: Over Shipments, Under Shipments, late deliveries, etc.
And who shall be designated hereinafter as the issuing entity, in relation to the internal Defective
Material Reports (DMR System).
When the data and facts of a potential quality issue with some material, or part from the
supplier are not sufficient evidence to determine that a DMR shall be applied to the supplier,
it is the SQE’s responsibility to notify the supplier of such finding via a Quality Alert, with the
purpose of promoting preventive actions to be taken in reference to material, or stock or
process parts.
It shall be the supplier’s responsibility to post such document at the work station, where the
characteristic of the product is manufactured, to fully certify suspect characteristics of the
part, to investigate at his plant, based on the findings and finally, give feedback to KUO
Transmisiones SQE on parts condition and/or existing material at his plant.
The DMR issuing entity shall define the Non-conformance originated by the part defect or
quality issue into much detail. The following information shall be previously reviewed and
verified prior to DMR issuance:
a) Part Number
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b) Issue extent, which depends on the process point where the no-conformance was found:
DASA Customer (customer assembly line or in the field), Line (assembly or machining),
Receipt, Accumulated (recurrence) or Other (specify) .
c) ¿Did the supplier notify KUO Transmisiones SQE of a possible Non-conformance
previous to material receipt?
d) ¿Did the Non-conformance originate an internal Corrective Action Request (SAC)?
e) Quantity of suspect and/or rejected parts at DASA plant, and those in transit, etc.
3.13.5 Responsibility
The KUO Transmisiones plant shall verify that the supplier was responsible for the Non-
Conformance, previously to the DMR issuance and shipment to the supplier.
The DMR issuing entity shall use the most reliable equipment, media and resources required
to verify the Non-Conformance, prior to a DMR issuance; if possible, the supplier shall be
contacted via telephone. Moreover, if it is necessary to accelerate the containment actions,
the issuing entity shall notify the supplier via telephone to discuss the immediate actions to
be taken.
Depending on the complexity of the issue analysis and its impact, the supplier shall be
involved in both, the identification and verification of the Non-Conformance at the KUO
Transmisiones plant facilities.
It shall be the supplier’s responsibility to notify KUO Transmisiones plant SQE, on the
determination to be taken regarding suspect material, whether it is to be returned to its plant,
to be reworked, deviated or selected. In any case, one shall proceed as provided in
section.13.17 of this procedure. Whatever the determination is, this shall be received within
the next 2 hours upon DMR notification, otherwise the material shall be returned to the
supplier and all costs shall be charged to his account (see 3.13.17). In the case of the
material damaged during transportation, from the supplier’s plant to KUO Transmisiones
plant, KUO Transmisiones shall proceed in accordance with production needs; and all the
incurred costs shall be charged to the carrier.
When a DMR is issued, it shall be clearly specified where the Non-Conformance was
originated or detected; some areas may be:
a) Receipt.- Issue detected during material inspection in Quality Receipt and before
sending it to the assembly line or machining.
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b) Assembly.- This is once the material is located at the warehouse and/or the assembly
line, and the issue is detected by the line operator.
c) In Process.- At production lines’ machining centers, during raw material processing.
d) Accumulated.- Scrap generated by the assembly line or machining process, due to an
inconsistency or quality issue with a part or product from the supplier in a period of time.
e) Customer.- Issue at the customer’s assembly line or in the field. Part or material which
was found defective or nonconforming in a(some) transmission(s) rejected by a KUO
Transmisiones customer.
f) Other.- Some issue detected during a vehicle test, when there has been a previous
notification of the Non-Conformance by the supplier, or other which has not been
previously specified. If this option is selected, both the location and the rationale for the
Non-Conformance shall be clearly specified in the DMR.
g) Delivery Non-Compliance.- Under and Over Shipments, Late Shipments, etc.
h) Transportation.- Material damaged during transportation, late deliveries, etc.
The specification of the reject origin will allow the SQE and the Buyer to measure the extent
of the implications originated by the issue or non-conformance, therefore one shall proceed
as per section 3.13.17
The SQE*, as well as Quality Receipt, shall identify a Potential DMR when the supplier has
notified that he has found an inconsistency on the material shipped, or on the material ready
to be shipped to the KUO Transmisiones plant.
a) If the material has not been entered into MFG-Pro System, no DMR issuance is required.
a.1) The supplier shall immediately replace the material. The supplier shall pay for an air
freight, if KUO Transmisiones considers it is appropriate to do so.
b) If material has already been entered into MFG-Pro Systems and can be located in the
Quality Receipt area, the DMR shall be issued and identified in the reject location as
“Other”, and the reject details clearly described. It shall be specified that the supplier
notified about the non-conformance on a timely manner.
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b.1) In case the parts may be deviated, selected at a 100%, or reworked, all costs shall
be charged to the supplier.
b.2) Only the parts which turn out as nonconforming or rejected after the determination
has been made, shall be counted for PPM. The reworked or deviated quantity shall
be counted for PPM, only in the case that the supplier did not notify about the issue
before the material shipment.
When a DMR is issued, the issuing entity shall precisely record the quantity rejected, the
quantity sampled and the quantity rejected after the disposition. The DMR System shall be
capable of allowing the edition of the recorded data.
a) Quantity Rejected.- In order to determine the quantity rejected in a DMR, the Quality
Receipt Insurer and/or the SQE shall identify and physically verify all suspect material
with the purpose of containing the issue. During the identification of the total of material
rejected, the DMR shall reference the production batch number, trial batch number, date
of shipment or receipt, etc., for traceability purposes, which shall allow for the isolation of
the suspect batch, setting up the breaking point of the issue. The determination of the
rejected or suspect quantity, does not exclude the quantity in transit that shall be
mentioned in the DMR.
b) Quantity Sampled.- The Quality Receipt Insurer shall identify and verify the quantity of
parts which have been sampled and/or inspected to define the non-conformance shown
in the DMR. The size of the quantity sampled is defined by the Sampling Tables, which
are an internal procedure that define the size of the sample to be inspected at material
receipt, and are determined by the supplier performance in DMR.
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d.3) Eliminate the material at the KUO Transmisiones plant and charge the costs
generated to his account. The supplier shall send a Debit Authorization Number
(RMA) (Return Material Authorization).
d.4) Inspect or Rework at KUO Transmisiones plant and/or third party supplier with the
supplier’s personnel, or with KUO Transmisiones own resources (if available),
charging a US$100.00 rate per man- hour. Costs generated by this shall be charged
to the supplier’s account.
The quantity rejected after the first disposition, shall be counted for PPM.
The issuing entity shall verify that the DMR System does not contain an open and valid DMR
before issuing a new DMR. This requires that the following will be clearly defined each time
a DMR is issued:
If the non-conformance found is the same (repetitive) as that of the previous immediate
DMR and it is still open, the Quality Receipt Insurer shall include the quantity received in that
DMR opened, and such part number shall be placed in Controlled Shipments Level II (See
3.14.9 and 3.14.11).
Once the issue has been reported to the supplier via DMR, the supplier shall identify the
material physically, with a yellow dot on the parts, and a yellow label for the case, container
or package, with the legend “100% Certified Material, EC-I", making reference to “Controlled
Shipments” procedure (see 3.14.8 and 3.14.11). The supplier shall make reference to the 8
D’s on the type of identification used. This practice shall be until the 8 D’s are closed by the
SQE.
On the other hand, once the permanent Corrective Actions are implemented, the supplier
shall notify KUO Transmisiones SQE using the 8D format, on the breaking point via batch
number, trial batch number, date of shipment, or anything that gives an indication to KUO
Transmisiones on such implementation.
If any piece of information in the DMR is not correct, the issuing entity shall ensure the
necessary corrections are made on the DMR System. If the supplier complains about some
information included in the DMR, the SQE shall verify the details and then correct the
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information, as appropriate. Any claim from the supplier in regards to the information on the
DMR, shall be directly discussed with the KUO Transmisiones plant SQE responsible.
Supplier Responsibilities
The supplier shall timely notify KUO Transmisiones SQE, when a suspect or nonconforming
material could have been shipped to the KUO Transmisiones plant.
Once the supplier has been notified and has received the DMR, the supplier shall give
disposition to the suspect material in no later than 2 hours after issue notification:
1. In the DMR System, the KUO Transmisiones SQE suggests the supplier the type of
disposition most suitable to issue conditions and implications. It is the supplier’s
responsibility to confirm and respond via DMR System by identifying the type of Material
Disposition he wishes to give.
2. Disposition given by the supplier, shall consider material coverage at the KUO
Transmisiones plant in order to prevent stoppages on the assembly or machining lines.
Likewise, supplier shall consider KUO Transmisiones feasibility of having resources
available, otherwise the supplier shall provide the KUO Transmisiones plant with the
necessary resources for the execution of the disposition, on a timely manner.
3. If required, KUO Transmisiones shall take the right actions such as selecting, inspecting or
reworking the material or parts, in order to prevent stoppages on the assembly or machining
lines, until Conforming parts are received as a result from the disposition made by the
supplier. These costs shall definitely be charged to the supplier and shall be shown in the
corresponding DMR.
4. In case KUO Transmisiones uses its own resources for the disposition execution, the costs
to supplier shall be charge at a rate of US$100.00 per man-hour plus the materials used for
that same purpose.
5. In case the supplier does not respond within the following 2 working hours after the
DMR has been sent, KUO Transmisiones shall take and give disposition of material,
and apply the necessary charges to supplier at its own discretion, and according to
what is provided in section 3.13.17
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Quantity Rejected After Disposition.- The SQE determines and defines the total quantity
rejected after proceeding with the type of disposition given by the supplier, which may be as
follows:
a) Material Pickup by the supplier after (3) working days following the issue notification.
After this time, KUO Transmisiones shall eliminate the material at his own discretion,
and the expenses derived shall be charged to the supplier’s account.
b) Return material to supplier and charge him with the shipment costs generated. The
supplier shall send a Debit Authorization Number (RMA) (Return Material
Authorization).
c) Eliminate the material at the KUO Transmisiones plant and charge the
supplier for the costs generated. The supplier shall send a Debit
Authorization Number (RMA) (Return Material Authorization).
d) Inspect or Rework at KUO Transmisiones plant and/or third party supplier with the
supplier’s personnel, or with KUO Transmisiones own resources (if available),
charging a US$100.00 rate per man- hour. Costs generated by this shall be charged
to the supplier’s account.
The quantity rejected after the first disposition shall be counted for PPM.
Once the supplier has been notified and has received the DMR, the supplier shall
implement the Containment Actions in no later than a 24-hour period of time:
1. In the DMR System, the KUO Transmisiones SQE suggests the supplier the type of
disposition most suitable to issue conditions and implications. It is the supplier’s
responsibility to confirm and respond via DMR System by identifying the type of Material
Disposition he wishes to give
2. Containment actions shall apply to existing material at the supplier’s plant, material in transit
and material at the KUO Transmisiones plant.
3. Disposition given by the supplier shall consider material coverage at the KUO
Transmisiones plant in order to prevent stoppages on the assembly or machining lines.
Likewise, supplier shall consider KUO Transmisiones feasibility of having resources
available, otherwise the supplier shall provide the KUO Transmisiones plant with the
necessary resources for the execution of the disposition, on a timely manner.
4. If required, KUO Transmisiones shall take the right actions such as selecting, inspecting or
reworking the material or parts, in order to prevent stoppages on the assembly or machining
lines, until Conforming parts are received as a result from the disposition made by the
supplier. These costs shall definitely be charged to the supplier and shall be shown in the
corresponding DMR.
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5. In case KUO Transmisiones uses its own resources for the disposition execution, the costs
to supplier shall be charged at a rate of US$100.00 per man-hour plus the materials used for
that same purpose.
6. The containment actions shall be provided in the DMR System in the 8 Disciplines sections
(disciplines 1, 2 and 3), including the inspection analysis results from the different locations
at the supplier’s plant. The breaking point for the startup of containment actions, as well as
the identification method of the following batches, shall also be included in the 8 Disciplines.
7. In case the supplier does not respond within the following 2 working hours after the
DMR has been sent, KUO Transmisiones shall take and give disposition of material,
and apply the necessary charges to supplier at its own discretion, and according to
what is provided in section 3.13.17
The supplier shall respond to the Corrective Actions via DMR System in the 8
Disciplines format section within the following 10 calendar-days upon DMR issuance.
In case the supplier needs more time, he shall request so in writing to the SQE. This final
response shall include:
The supplier may appeal due to a DMR issuance or the specific information contained in the
DMR. The following process shall be followed by the supplier in order to make an appeal:
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1. The supplier shall submit objective evidence to the SQE in order to prove the appeal
rationale. Any request to change a DMR, due to an error, shall be made within 5 working
days upon DMR issuance.
2. If the SQE and the supplier do not reach an agreement, and the supplier wishes to continue
with the appeal, the situation shall be turned to the KUO Transmisiones Supplier
Development and Quality Engineering Manager for revision and definition of evidence.
The Cost Recovery Process has been implemented by KUO Transmisiones to recover the
incurred costs due to a quality issue or non-conformance caused by a supplier. The Cost
Recovery Process (DMR Section 3) shall be documented with all the support information
related to man-hours invested, assembly or machining lines idle time and the impact on the
number of transmissions. KUO Transmisiones shall provide a detailed explanation of any
additional incurred cost when the Cost Recovery is sent (DMR Section 3).
1. The supplier shall be charged with a US$100.00 rate for each DMR issuance.
2. In case the KUO Transmisiones plant receives a part with a quality issue again, which has
already been previously reported and that is not part of the quantity in transit in the last
DMR, a US$500.00 rate shall be charged due to the issuance of a new DMR for a repetitive
problem caused by customer’s negligence.
3. Costs due to rework, selection, inspection and/or process time for an internal deviation, shall
be charged at a rate of US$100.00 per man-hour.
4. A rate of US$ 1000.00 shall be charged per hour (DMR Section 3) in the event of an
Assembly Line Stoppage
5. A rate of US$ 150.00 shall be charged per hour in the event of a Machining or Forging Line
Stoppage.
6. Costs due to the machining and/or processing of defective parts sent by a supplier to KUO
Transmisiones plant, shall be charged to the supplier.
7. Costs due to the disassembly of KUO Transmisiones transmissions and/or products,
because of a quality issue on a part from the supplier, shall be charged to supplier at the
man-hour cost of the assembly line, times the hours required for such disassembly, plus the
materials’ costs due to such disassembly.
8. Other costs, associated to the impact of a non-conformance or quality issue from the
supplier, shall be revised by the Buyer for the application of the due Cost Recovery (DMR
Section 3). These costs include the following but are not limited to:
8.1) Incurred expenses by KUO Transmisiones to travel to the supplier’s plant.
8.2) Retribution of costs by supplier to KUO Transmisiones, due to vehicles’
disassemblies with KUO Transmisiones defective transmissions and/or products
with quality issues present on the supplier’s part.
8.3) If there is a quality issue with a KUO Transmisiones product, caused by a
supplier’s defective part, and some customer makes charges to KUO
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Cost Recoveries (DMR Section 3) not exceeding US$ 20,000.00, when the supplier has
not responded after 6 weeks, shall be charged to the supplier’s account through
Accounts Payable. Costs Recoveries (DMR Section 3) equal or greater than
US$20,000.00, and with no response from supplier, shall be approved by KUO
Transmisiones Supplier Development and Quality Engineering Manager, as well as KUO
Transmisiones Purchasing Manager, before being charged to the supplier’s account.
It is the duty of the supplier to respond in writing to any Cost Recovery (DMR Section 3)
issued by KUO Transmisiones
The supplier may appeal due to a Cost Recovery (DMR Section 3). The process to be
followed is as next described:
The appeal process shall be concluded within 6 weeks upon Cost Recovery issuance
(DMR Section 3).
The supplier shall initiate any appeal within the first three weeks upon Cost Recovery
issuance (DMR Section 3) contacting the Buyer, or the corresponding KUO
Transmisiones SQE.
The supplier shall submit objective evidence regarding an unjustified or imprecise
charge. If the supplier and KUO Transmisiones reach an agreement, and the initial
charge deserves to me modified, the Cost Recovery Request shall be updated, and the
quantity reviewed shall be charged to the supplier.
If there is no agreement between KUO Transmisiones and the Supplier, within the first
three weeks upon Cost Recovery (DMR Section 3) issuance, the supplier shall then
appeal and resort to KUO Transmisiones Supplier Development and Quality Engineering
Manager and KUO Transmisiones Purchasing Manager. If a new agreement is reached
between these new entities, then the modified cost shall be charged to the supplier’s
account.
If there is no agreement between the previous parties within 6 weeks, the original costs
shown on the Cost Recovery (DMR Section 3), shall be charged to and discounted from
the supplier’s account.
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Controlled Shipments are a requirement from KUO Transmisiones for a supplier to place a
redundant quality assurance process, in order to select or inspect nonconforming material
resulting from an out of control process. This redundant inspection performed at the
supplier’s plant, is additional to the standard process controls. Data collected from the
redundant inspection process are critical, as well as the measurement of secondary
inspection processes effectiveness, and the corrective actions taken to eliminate the initial
non-conformance. Controlled Shipments are a Corrective Action for the infractor supplier.
This is not just a common inspection process.
3.14.2 Consensus among SQE, SDE and KUO Transmisiones buyer on the current supplier’s
controls are not robust enough to isolate KUO Transmisiones Plant from receiving
nonconforming parts or material.
3.14.3 Formal communication with the supplier about the action (Level I or Level II) to be taken,
including the outcome or termination criterion of this condition.
3.14.4 If it is Level II, an initial meeting with the supplier shall be required at KUO Transmisiones
Plant facilities and/or conference call between KUO Transmisiones and the supplier, in order
to broadly explain the supplier about the requirements and responsibilities that both parts
shall adopt.
3.14.5 If it is Level II, a detailed definition shall be required for a specific inspection area, in case
the process is carried out at the supplier’s plant.
3.14.6 A revision of the containment action is required regarding the Controlled Shipment Level.
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The standard rule to determine the implementation of Controlled Shipments can consider
one or several of the following:
a) DMR issuance
b) Repetitive DMR
c) PPM performance
d) Issue impact and duration
e) Non-robust and incapable of producing quality parts processes
f) Field issue
g) Inadequate containment and/ or solution of non-conformances via the DMR process.
Based on the previous considerations, KUO Transmisiones decides if the supplier shall be
penalized with a Level I or Level II. In order to make such a decision, the assessment team
shall be formed by the corresponding team of Direct Material Purchases (SQE, SDE and
buyer), the Quality Assurance Manager of KUO Transmisiones Plant, the Quality
Engineering and Supplier Development Manager and KUO Transmisiones Purchasing
Manager. Controlled Shipments Level II is characterized by situations, where the previous
actions implemented by the supplier have shown and proved to be ineffective, and that they
have the prevailing need of outsourcing (third party) to perform such required inspection,
thus assuring KUO Transmisiones the non-reception of nonconforming parts from the
supplier.
Every DMR issued to the supplier places the part number and the supplier itself in the
Controlled Shipments Level I Status. KUO Transmisiones SQE communicates to the
supplier, in writing, the definition of the issue, the need of the implementation of an additional
and redundant inspection, the containment activities and the criterion to terminate the
Controlled Shipments Level I condition. This Controlled Shipments Level I procedure may be
substituted by the “ Pre-production Containment Procedure “ (refer to requirement 3.6)
It shall be the supplier’s responsibility to:
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3.14.8.6 Request the termination of the Controlled Shipments process by sending the
documentation on the performance and results to the KUO Transmisiones SQE, provided
that 2 weeks after the last corrective action implementation, the issue has already been
eradicated.
It shall be responsibility of KUO Transmisiones SQE to assess and ensure that the criterion
to change the Controlled Shipments condition shall be communicated, in writing, to all the
affected entities in KUO Transmisiones implying thus, the release of the supplier from this
status.
The supplier shall comply with the following requirements for the Containment Actions in
Controlled Shipments Level I.
3.14.8.7 The inspection area shall be highly visible and appropriately lightened, equipped, etc.
3.14.8.8 It shall have a very well defined and efficient material flow, including clearly identified
areas for the inflow and outflow of material from this area.
3.14.8.9 No type of rework or material recovery shall be done in this area.
3.14.8.10 The inspection area shall be independent from the supplier’s production process.
3.14.8.11 The non-conformances, measurements, results and actions taken in reference to the
containment activity, shall be clearly deployed on the information boards.
3.14.8.12 The charts and results shall be updated and reviewed on a daily basis by the supplier’s
leadership team.
3.14.8.13 Solutions to issues found shall be clearly analyzed and documented with objective
evidence.
3.14.8.14 The inspectors designated to perform the containment inspection shall have the
corresponding work instructions, quality standards and/ or acceptance samples available.
3.14.8.15 Designated inspectors shall be previously trained.
The following are specific requirements for Controlled Shipments Level II:
The SQE communicates and describes to the supplier, in writing, the following:
- The action to be taken and executed.
- The Non-conformance driving to such decision.
- The type of inspection required
- The criteria to be covered in order to leave the Level II condition
- The request to state a date and to carry out an initial meeting between KUO Transmisiones
and the supplier at KUO Transmisiones facilities. The SQE, SDE, Buyer, Quality and
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- Participate in the decision about which outside company or third party shall carry out the
activities required for Controlled Shipments Level II.
- Define the dimensions, specifications, characteristics, etc. to be inspected.
- Decide about the definition of the criterion to leave the condition of Controlled Shipments II.
- Drive the implemented activities in the whole process.
Buyer:
- Assume responsibility for all the commercial and financial affairs resulting from the
Controlled Shipments II process.
- Shall participate in the decision about which outside company or third party shall carry out
the activities required for Controlled Shipments Level II.
- Provide personnel to carry out and perform the inspection activity and results record.
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- Provide documentation to the supplier and to the KUO Transmisiones SQE about the
progress and results of activities in Controlled Shipments II.
- Certify the material in accordance with the agreement between the KUO Transmisiones
SQE and the supplier
- Place Label of Controlled Shipments Level II.
Supplier:
- Issue a Purchase Order to the Outside Company for Level II. The supplier shall be
responsible for all the costs generated by the hired Outside Company, which shall carry out
the containment activities and/ or shall supervise the plant’s employees at the supplier’s
plant.
- Provide an adequate space, equipment and necessary tools in order to perform the re-
inspection activity.
- Drive the Permanent Corrective Actions.
- The means, format and frequency of communication from the supplier to KUO
Transmisiones SQE.
- The report of all the issues or non-conformances found during the inspection process
derived from the condition of Controlled Shipments Level II.
- Assure to maintain the same criterion of termination for Level II
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3.14.11.1 To inspect at a 100% the characteristic that was found out of specification for the
defective part number, and all the part numbers that have a similar manufacturing
process, namely, those which are manufactured in the same machine and/or have the
same manufacturing concept. KUO Transmisiones SQE together with the supplier, shall
decide which part numbers are implied.
3.14.11.2 All the certified parts shall be identified with a yellow dot.
3.14.11.3 All the cases or bags where the certified material is packed shall be identified with a
yellow label which reads: “100% Certified Material CS-I”
3.14.11.4 Periodic feedback to the KUO Transmisiones SQE about the performance of the 100%
certification results. (Acceptance and rejection percentage).
3.14.11.5 Comply with all the events of the 8 D’s process and all the activities involved.
3.14.11.6 The supplier’s plant Quality Assurance Manager as well as the General Manager, shall
submit a complete report of the 8 D’s per quality issue during the next 15 working days
upon DMR issuance
All these activities shall be kept until the 8 D’s report is closed by the KUO Transmisiones SQE.
Failure to comply with any of the above mentioned activities shall cause the supplier to be
placed in “Controlled Shipments Level II”. Some of the reasons for this are:
3.14.11.7 If KUO Transmisiones finds in some of its facilities a repetitive issue: same defect in the
same part number or any other in a different part number with a similar supplier’s
manufacturing process.
3.14.11.8 Non-Compliance to material identification requirements for the next shipments after the
issuance of the DMR.
3.14.11.9 Non-Compliance to the tracking of events of the 8 D’s process.
3.14.11.10 If any part number provided by the supplier to KUO Transmisiones, results in a claim
from a KUO Transmisiones customer.
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3.14.11.11 200% Material certification in the defect found. The first 100% inspection shall be done
by the material supplier, and the second 100% inspection can be performed at:
a) The Material Supplier’s Plant using his own resources (facilities, gages, etc.) using a
Third Party Supplier defined by KUO Transmisiones, to perform the second 100%
certification before being shipped to KUO Transmisiones. The Inspection cost shall be
agreed upon between the Third Party Supplier and the Material Supplier. The material
supplier shall pay the total cost.
b) The Facilities of the Third Party Supplier defined by KUO Transmisiones, using his own
resources in order to carry out a second 100% certification before being shipped to KUO
Transmisiones. The cost shall be agreed upon between both suppliers, and the material
supplier shall pay the total inspection cost.
c) KUO Transmisiones Plant, using a third party supplier defined by KUO Transmisiones,
with an inspection cost of $100.00 USD per man hour, and the total cost shall be paid by
the material supplier.
3.14.11.12 All the parts shall be identified with a blue dot by the material supplier, and a green dot
by the Third Party Supplier.
3.14.11.13 All the cases or bags where the certified material is packed shall be identified with a
green label reading “ 100% Certified Material CS-II” This activity shall be carried out by
the Third Party Supplier.
3.14.11.14 Periodic feedback to the KUO Transmisiones SQE about the performance and
inspection results of the 200%. Acceptance and rejection percentage
3.14.11.15 Comply with all the events of the 8 D’s process and all the implied activities.
3.14.11.16 The General Director, General Manager and Quality Manager shall attend to KUO
Transmisiones Plant with the SQE, the respective team from KUO Transmisiones and the
Third Party Supplier, during the following three working days after the issue has been
notified by the SQE, which aim is to discuss the rationale used for such decision and to
formalize the agreements regarding the termination criterion and the development and
execution of the Procedure of Controlled Shipments Level II.
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3.14.11.17 Same people on behalf of the material supplier (General Director, General Manager
and Quality Manager) shall submit the 8D’s Complete Report about the quality issue solution within
a span of no more than 15 working days after the Procedure for Controlled Shipments Level II has
been formalized.
3.14.11.18 While the material supplier is in the Controlled Shipments Level II status, he shall be
placed in “NEW BUSINESS HOLD” until he leaves such status and the 8D’s report is closed by the
KUO Transmisiones SQE.
The material supplier shall continue all the activities until the 8D’s report is closed by the KUO
Transmisiones SQE
Failure to comply with any of the above mentioned activities, shall cause the material supplier to be
replaced and deleted from the “KUO Transmisiones Approved Suppliers List”.
The means to monitor the global performance of the supplier are defined in this section,
through the use of data generated by the behavior of the supplier in quality, deliveries and
competitiveness. All of these criteria will be clearly detailed below.
Note 1: The number of line Stoppages induced by the supplier at KUO Transmisiones, is the
most important measurement in order to measure the quality performance of a supplier. This
measurement is used to enable KUO Transmisiones Purchases to grant or increase
business with the supplier.
Note 2: A line Stoppage implies that several areas within KUO Transmisiones, such as
Product Engineering, Manufacture, Production Quality and Control, shall get involved in the
problem with the aim of taking the necessary actions to enable the assembly line to continue
operating.
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A line stoppage classified as Major is one in which the quality issue, regarding the
nonconforming part or product and the non-conformance, requires a KUO Transmisiones
Product replacement at KUO Transmisiones customer plant; parts in transit, in shipments
and obviously those that are being assembled or are scheduled to be assembled. This
includes the material or product in the warehouses and/or Quality Receipt. The supplier shall
involve the leadership team of his plant, which is mainly conformed by the Manufacturing
Manager, Plant Manager, Quality Manager, Production Control and/ or Production Manager,
etc.
The costs incurred as a result of a Line Major Stoppage, shall be recorded and addressed to
in the corresponding DMR, and per definition in section 3.13.17 of this procedure.
The costs incurred as a result of an Assembly and/ or Process Line Stoppage shall be
recorded and addressed in the corresponding DMR (Cost Recovery – Section 3) and per
definition in section 3.13.17 of this procedure.
KUO Transmisiones updates in a monthly basis the assessment of the quality performance
of the supplier base conforming to the following parameters and criteria:
o PPM of disassembly performance (20%)
o PPM of manufacturing processes performance (12%)
o PPM of incoming performance (8%)
o External Customer complaints of KUO Transmisiones performance (10%)
o Problems solution (8D’s) performance (30%)
o PPAP performance (20%)
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and design requirements. This entry has a value of 20% of the total amount of
parameters rating in the quality criteria.
PPAPscheduled PPAPRe ceived
Performancein PPAP submissions versus schedule CV p 1 10%
PPAPScheduled
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In each quotation must be sent the cost breakdown and it adds 10% on this rate.
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3.15.6.1 The supplier shall send to the SDE an improvement plan where it shows specific
actions to be implemented in the supplier’s process in order to eradicate the quality
issue from the root.
3.15.6.2 The KUO SDE, together with the SQE, shall assess the effectiveness of the actions,
whose revision frequency shall depend on the monthly actions and monitoring of the
supplier’s quality performance, in order to watch the improvement trends. Otherwise,
the SDE and the SQE shall define the new strategy to be followed with the infractor
supplier.
3.15.6.3 The SDE posts the “RED” suppliers assessment results, as well as the quality
performance charts at KUO’s “War- Room”. Such suppliers are considered as the worst
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KUO suppliers, and shall not be taken into consideration for new business until they
migrate to the “GREEN” status.
KUO tabulates the number of times that the supplier has been placed in the Controlled Shipments
Status, Level I or Level II, throughout the last 12 months. This indicator also determines the
supplier’s quality behavior, reflected in KUO’s Suppliers Portfolio, and decides on the opportunity
for the supplier to receive new purchase orders, or to participate in new projects.
3.16 Requirements for Tooling Identification, Inspection and Testing Devices, Owned by
KUO or KUO’s Customers
If the tooling (matrixes, molds, dies, prickers, centers, etc.), the manufacturing and/ or assembly
mountings and/or Inspection or Testing devices owned by KUO, are guarded by a supplier, the
latter shall meet the following requirements:
3.16.1 Identify, in a visible and permanent way, the tooling and/ or equipment with the legend
“Owned by KUO and the plant to which it belongs”.
3.16.2 Protect against potential damages and deterioration during transport and storage.
3.16.3 In the case of tooling, keep the original conditions according to its initial validation in
order to guarantee quality of the product through periodic maintenance programs,
Checklist, dimensional report in each assembly against product specification etc. Report
to KUO buyer, in writing, the conditions and remaining life estimated for the parts, every
3, 6 or 12 months according to the process where the tooling is used and/ or the
agreement made with the SDE/ KUO’s Buyer. Refer to Item 7.5.1.5 of the ISO/TS-16949
Technical Standard.
3.16.4 For the Inspection and/ or Testing Assemblies, these require to be controlled according
to Item 7.6 of the ISO/TS-16949 Technical Standard
3.16.5 For identification of tooling property of KUO’s Customers must be followed the next
identification instructions:
3.16.5.1 Tooling Property of General Motors Company
3.16.5.1.1 It is responsibility of KUO Project Manager fills out the form “Tooling Worksheet”
with the following information:
3.16.5.1.1.1 Program/Project
3.16.5.1.1.2 GM PO/Contract Number
3.16.5.1.1.3 KUO facility assembly part number
3.16.5.1.1.4 KUO facility component part number
3.16.5.1.1.5 VTAM Tool ID number for each tooling conforming KUO Purchase Order
3.16.5.1.1.6 KUO Customer Part Number
Note: A Tooling Worksheet Form must be issued for each VTAM Number
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PART
3 Inches/ 2 Inches/
PART NAME 7.6cm
NAME
5.2cm
PART NO.
PART NO.
3 Inches/ 7.6cm
5 inches/ 12.7cm
3.16.5.1.4 It is responsibility of the supplier to mark the ID plates using permanent marks as
stamping, Laser Etch, engraving, etc. Use of permanent ink or using superficial
electric pencil is not allowed. The marking in the ID plates must have the
following information:
3.16.5.1.4.1 Tool Number: VTAM Tool ID
3.16.5.1.4.2 Part Name: Description of the KUO part (when it applies)
3.16.5.1.4.3 Part Number: KUO Part Number (when it applies)
This type of
marking is not
allowed. See
3.16.5.1.4
3.16.5.1.5 Location of the ID plate must be in a visible place of the tooling. For tooling GM
property where the ID plate is not possible to put in it for type of material, function
of the piece, size, etc., it must be riveted or turned in the box or packaging of the
tool and 2 pictures must be sent:
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3.16.5.1.5.1 First one; zoom-in showing the ID plate with related data. Name of the
file (picture) using the VTAM Number plus word “Close Up”. Example: 79134-
1-A Close Up. Type of file must be in JPEG no bigger than 200Kb.
3.16.5.1.5.2 Second one; making a zoom- out showing the complete tooling and the
ID plate location of the VTAM number, as showed in image a), in the case of box is
plastic, see image b), if box is wood, see image c). Name of the file (picture) using the
VTAM Number plus the word “Complete”. Example: 79134-1-A Complete. Type of file
must be in JPEG no bigger than 200Kb.
Image a)
Image b)
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Image c)
3.16.5.1.5.6 For tooling where it is possible to rivet or turn the ID plate with the legend of
Property of General Motors. Two pictures must be sent:
3.16.5.1.5.6.1 First one; zoom-in showing the ID plate with related data. Name of the
file (picture) using the VTAM Number plus word “Close Up”. Example: 33551-2-A Close
Up. Type of file must be in JPEG no bigger than 200Kb.
3.16.5.1.5.6.2 Second one; making a zoom- out showing the complete tooling and the
ID plate location of the VTAM number, as showed in image. Name of the file (picture)
using the VTAM Number plus the word “Complete”. Example: 33551-2-A Complete. Type
of file must be in JPEG no bigger than 200Kb.
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Note: Supplier must send the electronic file to the KUO buyer by e-mail for validation of
the information.
3.16.5.1.7 It is responsibility of the supplier to send all this information in the PPAP
documentation to the KUO Purchasing Team. If these tooling requirements are not
received in the PPAP documentation, PSW will not be approved by KUO Engineering and
tooling payment to the supplier will be delayed.
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3.16.5.2.3 It is responsibility of the supplier to engrave the tooling of Ford Motors Co.
property conforming following instructions:
3.16.5.2.3.1 Engrave the Tool ID supplied by KUO buyer using laser etch or electric
pencil as showed in image a) or
Image a)
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3.16.5.2.3.2 Use a steel ID where the Tool ID is described. The engrave must be
permanent. The Tool ID Tag must be located in a visible zone of the tooling. See image b)
Image b)
3.16.5.2.3.3 For tooling property of customer where the Tool ID tag is not possible to
put in it due to type of material, function of the part, size, etc., supplier must take an
individual picture where the complete tooling is showed and submit an explanation to
the KUO buyer via e-mail of the tooling characteristics associated with the Tool ID of
the paragraph 3.16.5.2.2
3.16.5.2.3.4 It is responsibility of the supplier to create an electronic file including:
3.16.5.2.3.4.1 Pictures according to 3.16.5.2.2
3.16.5.2.3.4.2 Tooling invoices with detailed description
3.16.5.2.4 It is responsibility of the supplier to send all this information in the PPAP
documentation to the KUO Purchasing Team. If these tooling requirements are not received
in the PPAP documentation, PSW will not be approved by KUO Engineering and tooling
payment to the supplier will be delayed.
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3.16.5.3.1 It is responsibility of KUO Project Manager fills out the form “Tooling Worksheet”
with the following information:
3.16.5.3.1.1 Program/Project
3.16.5.3.1.2 Customer PO/Contract Number
3.16.5.3.1.3 Customer Assembly Part Number
3.16.5.3.1.4 KUO facility component part number
3.16.5.3.1.5 Tool ID number for each tooling conforming KUO Purchase Order
3.16.5.3.1.6 KUO Customer Part Number
Note: A Tooling Worksheet Form must be issued for each Tool ID Number
Note: The marked must be engraved under relief or stamped. If the tooling is used to
produce two or more part numbers of Chrysler, it must be specified in the engraving
as showed in image a) and b).
Image a)
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Image b)
3.16.5.3.4 For tooling property of customer where the Tool ID tag is not possible to put in it
due to type of material, function of the part, size, etc., supplier must rivet or turn in the box
or original package. Supplier must take and send two pictures of the tooling:
3.16.5.3.4.1 First one; zoom-in showing the ID plate with related data. Name of the file
(picture) using the Tool ID Number plus word “Close Up”. Example: D-010-01 Close up.
Type of file must be in JPEG no bigger than 200Kb.
3.16.5.3.4.2 Second one; making a zoom- out showing the complete tooling and the ID
plate location of the Tool ID Number, as showed in images. Name of the file (picture)
using the Tool ID Number plus the word “Complete”. Example: D-010-01 Complete. Type
of file must be in JPEG no bigger than 200Kb.
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Image
Note: Supplier must send the electronic file to the KUO buyer by e-mail for validation of
the information.
3.16.5.3.6 It is responsibility of the supplier to send all this information in the PPAP
documentation to the KUO Purchasing Team. If these tooling requirements are not
received in the PPAP documentation, PSW will not be approved by KUO Engineering and
tooling payment to the supplier will be delayed.
The purpose of this document is to set forth guidelines to assist the supplier’s understanding of
KUO policy, objectives and procedures with regard to KUO facility-owned special tooling located
at Supplier’s facility (ies), Machinery and Equipment (M&E), whether dedicated or non-
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dedicated, including, but not limited to, stamping presses, weld presses (all variations), indexing
machines, CNC machines, automated transfer, robots, handling systems or computer/CAD
stations, tool room equipment, and lab equipment are not special tooling. This also includes
equipment where it may be necessary to alter uniquely in order to manufacture the necessary
KUO part. In addition, there may be items that may fall into a suppliers definition of tooling but,
are not items that KUO chooses to own at a suppliers site. The utilization cost of these items
are assumed to be included in the vendor’s burden portion of the piece price, they will
not be reimbursed by KUO facility as special tools. The fact that M&E may have been in a
KUO tooling purchase order in the past is not relevant nor does it set precedent for how we
manage our business today.
The following summarizes KUO’s processes with respect to special tooling and KUO
authorized engineering changes to such tooling. It is the responsibility of Tier 2 supplier to
ensure its sub-suppliers comply with these guidelines.
Special tooling is tooling specifically designated for the production of, and is unique to, a
KUO part.
Generic tooling, general-purpose items and equipment are excluded, even if these items are
dedicated to the KUO part (i.e., fasteners, drills, etc.). Refer to further matrix for general
clarification.
Unique computer software required directly for the production or gauging of the part is
considered part of special tooling and shall become the property of KUO or their customers.
Computer hardware is considered supplier-owned equipment.
In some cases, tooling may need to be relocated from one supplier to another. During any
such tool move, the original supplier is required to keep the tooling in PPAP approved
condition. If KUO requests the tool move, the cost(s) of tool modifications required by new
supplier may be covered by KUO facility via Tooling Contract(s). If the new supplier requests a
tool modification or tool move, the new supplier must follow KUO’s Supplier Quality PPAP
Requirements, as well as the KUO Change Management Process described in this manual,
and the new supplier will be responsible for any cost not approved by KUO facility via a Tooling
Contract.
Parts produced with tooling that have inserts subject to a high rate of wear (e.g., aluminum
die castings) that will not provide the program volume will require a request to KUO facility by
the parts supplier for funds to replace the inserts. Any such request (s) are subject to advance
review by KUO Facility Cost Engineering activity.
Where a parts supplier designs, develops or manufactures production tooling or prototype
tooling in house, and the engineering center/tool room is budgeted as a separate profit center,
a reasonable profit margin on the cost design, development, and manufacture of the tools will
be allowed. All overhead costs and profit associated with the design and manufacture of
special tooling should be included in fully accounted tooling labor rates. When a separate profit
center is declared, the supplier is subject to a verification audit which may include a review of
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such things as organization charts and factory layouts (in-house tool operation); ledger and
actual money transfers between units; and any documentation demonstrating that any in-house
tool costs are accounted for separately and not absorbed as overhead and SG & A. In addition,
KUO facility will review the composition of the labor and material rates and exclude any “double
recoupment” of these costs.
Examples of tooling related expenses that are not acceptable are employee travel
expenses, layouts, sampling cost (PPAP, tooling/process run-offs), general staff
resources, etc.
KUO does not permit parts supplier to make a profit on production or prototype tooling
designed and manufactured by a tool supplier. Additionally, incremental costs associated with
procurement, follow up, etc. are considered to be part of the parts supplier’s overhead costs
and likewise recovered in the burden portion of the production piece price.
Funding for prototype special tooling, which will not be used to produce production parts,
will be provided through the Engineering budget. Pull-ahead production tooling used for
prototype, which will be used later to produce production parts, will be treated as normal
production tooling and be funded using a production Tooling Contract.
KUO claims ownership of all tooling designs and tooling. Any vendor claims of proprietary
tooling, or tooling design, shall be deemed intellectual and physical property of the vendor, and
therefore NOT reimbursable by the KUO Facility Purchase Order. Any vendor claimed
proprietary tooling or design included in the KUO Facility Purchase Order may be removed at
any step of the review of audit process. KUO facility shall have access to all special tooling and
designs at their request.
Final interpretation of these guidelines is the responsibility of the KUO Purchasing &
Development Team – Vendor Tool Group. These Guidelines are not subject to vendor
interpretation. Any questions of intent and purpose are to be discussed with the tooling group
before issuance of the Tooling Purchase Order to the Vendor.
Buyer shall reimburse Seller the lesser of (i) the amount specified in this contract, or
(ii) Seller’s actual costs for purchased materials and services (including purchased
tooling or portions thereof), plus Seller’s actual direct costs for labor and overhead
typically associated with tool construction. Seller shall establish a reasonable accounting
system that readily enables the identification of Seller’s costs. Buyer or its agents shall
have the right to audit and examine all books, records, facilities, work, material,
inventories and other items relating to any claim of Seller for tooling.
KUO’s obligation is to reimburse the approved tooling incurred up to the amount authorized by
the Tooling Contract. KUO Facility does not reimburse suppliers for tooling costs in excess of
the amount authorized or for tooling that was not specified (and authorized) by the Tooling
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Contract. If the actual cost incurred is less than the Tooling Contract amount, the supplier is
expected to notify the buyer so that the Tooling Contract can be adjusted to actual cost(s).
The supplier is responsible for monitoring the content of all subcontracted tooling such as
outsourced components, to ensure conformity to KUO requirements.
3.17.3.1 Material
Material requisitions that indicate quantities used and unit cost by Tooling Contract must be
prepared made available. Material will be reimbursed normally at actual costs based on
invoices. Material costs should be reduced for any such costs recovered from tooling
authorized for disposal or for material used for prototype parts (that was purchased under a
separate tooling contract).
The toolmaker will complete the KUO Production Tooling Cost Breakdown for Tools,
Assembly Fixtures & Gages. The labor rate quoted on the RFQ shall include all overhead
costs and profit associated with the design and manufacture of special tooling shall be
included in the Tooling Cost Breakdown Worksheet. The Labor rate will be reviewed by the
Tool Analysis group for reasonableness before the issuance of the Tooling Contract.
The supplier’s invoice for tooling costs incurred should reflect the Tooling Contract amount,
or the actual costs incurred, whichever is less. At no time should the supplier’s invoice
exceed the amount of the Tooling Contract. If a discrepancy exists with your tooling contract
amount, consult your Buyer prior to invoicing.
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All tooling contracts are subject to audit. In the event KUO audits the supplier’s tooling cost, it
will be necessary to make available supporting documents. This documentation will be
required to verify the actual and reasonable costs associated with the Tooling Contract(s) and
amendments selected for audit.
Tooling purchased by KUO is the property of KUO or their involved customers under KUO
notifications and held by suppliers on a bailment basis pursuant to KUO’s terms and
conditions of purchase.
Purchasing maintains a system for proper control and disposal of purchased tooling. In order
to minimize KUO’s costs and to ensure continuous availability of parts to our customers,
Service Parts Purchasing activities must be consulted before scrapping or reworking
production tooling to a new design level.
A supplier is not permitted to use existing tooling for the manufacture of parts for other
customers without the prior written approval of a Production Purchasing Director and
equivalent level Purchasing Manager at the appropriate Service Parts Purchasing activity (if
applicable). A tooling usage agreement must be obtained to authorize such use.
The following tooling payment responsibility matrix is not considered all-inclusive, but rather is
provided by KUO to assist suppliers in determining the acceptability or unacceptability of
Special Tooling versus Capital Machinery & Equipment/investment of Facility Cost. This matrix
will be reviewed from time to time. In any event, specific questions should be directed to KUO
Purchasing & Supplier Development with Global Cost Engineering – Vendor Tool Group. A
supplier may choose to include components and/or processes listed are not acceptable in the
following matrix in their tools. However, KUO will not reimburse the supplier for these items.
Tooling and
Miscelaneous Items, General Related Cost Items KUO Cost Decision Reasoning
Associated Costs Responsibility
KUO Supplier For: Against:
Interest Carrying Cost X
Launch Cost X
Taxes X Only when assessed and
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not recoverable on
special tools
Fitting production
Installation Cost, Set up Cost, And tooling to
X
Adaptation, Costs of Tooling manufacturing
equipment
Capital Items
Tooling can be
Standard Machine – Machine which can
replaced to process
shape of form material by means of
X other components
cutting, pressure Impact or Electrical
and also considered
Techniques (EDM, CNC)
a standard tool.
Special Purpose machine – a unique or Machine and
special machine for the production of a equipment 100%
part over the project life. Totally dedicated X supplier
to the production of a part o components responsibility
(CMM)
Assembly Machine – Powered process for Does not change the
putting togheter a set of mating shape of any
X
components to make a semi or finished individual part
product
Dies
Only when Integral Part
Air Cylinders, Gas, and Nitrogen Pads X
of Die
Only when Integral Part
of Die. Allowed details
are only those required
Automation – In most cases NOT
X to maintain part
acceptable
orientation, alignment, or
position during the
process
Binder Development X
Required for unique KUO
Blanking Dies/Trim Dies - X
part/s
Metal turning units,
standard racks, and
Blanking Dies/trim Dies X standard trim dies to
blank trapezoid or
rectangular blanks
Including upper and
Bolster Plates X lower plates for
transfer dies
These costs include
CAD/CAM, that is
engineering directly for
the stamping dies and
Design Directly Related to Dies and can include simulation
X
Details (only relating to special
tooling only) layout,
binder development, and
updating drawing
information with changes
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bending operation
Special part holding and
Arbors, Mandrels, Slides X
bending
Hardware -
Cabinets X
Operating System X
Application Software X
Safety Related Equipment (e.g. shielding,
X
fencing, guards, light curtains)
Note: Although this topic is specifically titled for Tube Benders these rules will generally apply to all specialty
designed tooling that contains both the elements of special tooling and supplier owned equipment (AKA Capital
Equipment)
Casting
Design directly related to the actual tool
(i.e. detailed drawings of tool steels, plan X
of die, section views, etc..)
Development Patterns X
Requires buy-off from
Cavitation beyond minimum required for KUO buyer – SDE team
X
production volumes and KUO Cost Engineer
(Piece price related)
Already included in
Spare Cavities / Inserts X
piece price
Supplier is
Internal Engineering Changes X
responsible unless
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Drill Plates X
Cams X Only unique
Special clamping portion
only (jaws, collets, etc.)
Jaws X and only the first
complement. Chucks
are not acceptable
Cutter Bodies X
Fixture design only.
Excludes facility
engineering design due
Design X to integration of fixtures
into specific line
operations at supplier
location
Part Holding Fixtures X All special types
Forming Tools X Only first complement
Gangmasters X Camshaft Contour
Grinding Wheel X Perishable tooling
Cam follower is
acceptable when a
specific/unique form
Grinding Wheel Tooling X
configuration is required
and only the first
complement of wheel
Heat Treatment Racks X
Hydraulic & Pneumatic Items X
Only when specific to a
Jigs X
KUO Part Number
Motors X
Spindle Heads X
Machine Detail X
Multiple Sets of Tools X
CNC Programming X
Master Gears – Checking, Lapping & Only first tool
X
Reference
Perishable Tools & Hand Tools X Covered by piece
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price
Single, and Multiple Adjustable Spindle
X
Units
If directed by KUO,
Temporary Tooling – When required due
on limited basis and
to timing resulting from late engineering X
dependent on type of
changes or crash programs
tool
Tool Holders X Capital Equipment
CNC Cutter Paths (For manufacturing Included in supplier
X
part) overhead
Electric & Electronic
Software –
- Operating System X
- Application Software X
- Test Code (specific to module X
under test)
Test Chambers –
X
- Burn-In X
- Refrigeration X
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- Environmental
- Additional Requirements X
- Racks X
- Rack Fixtures X
- Test Fixtures
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- Computer Equipment X
- Printer X
- Recording Devices (Audio and/or X
Video)
- Vision and Laser Equipment X
Only as authorized by
KUO Team under “CR”
Tooling Changes - X on items defined as
special tooling per these
guidelines
Any costs related to part
quality attainment
Quality / PPAP Costs X
including but not limited
to PPAP
Rearrangement – Supplier-Owned
X
Machinery and Equipment
All types including “Pick
Robots X and Place” and
reprogrammable robots
Standard Idle stations, in
Transport / Racks X process racks, paint
racks, shipping racks.
Try Out X Initial Tool Tryout only
Tryout Material X
Poke –Yoke Equipment (Error Proofing) X
Safety Related Equipment (e.g. shelding,
fencing, guards, light screens, safety X
mats, etc..)
(unique) when custom
Software Development X software is required by
KUO or is a normal part
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of the supplier’s
manufacturing or tool
building technology, such
as the development of
CAM cutter tapes for use
in computer controlled
equipment, it is an
acceptable cost. It must
also be unique to a
specific part, model, or
product identified on the
KUO Tooling Purchase
Order as Software
Development
Only when required to
support production
saleable builds and due
to timing constraints
resulting from late
Temporary Tooling X
engineering changes or
expedited program
timing and containment
in hard tooling is not
feasible.
Test Equipment – (for “Test Fixtures” –
refer to “Gages” Section):
X
Benders (Tube and Rod) (tooling details
only when designed as a dedicated
machine)
X Only when unique to a
Cut off Tools KUO design
Heat Staking Fixture (nests and horns) X
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Integration Costs X
Racks and dunnage
being shipped directly to
the KUO facility are
Dunnage or Packaging X
normally considered to
be KUO paid as
operations expense
Leak Tester – Frames, electronics,
lighting, safety equipment,
pneumatic/hydraulic equipment, casters,
X
table lifts, etc. KUO only reimburse as
special tooling the costs for nests or part
holding fixtures
Only when required to
Special Racks, Hooks. X
locate part in process
Only when required for
Masking devices X unique KUO part
application
Statistical Process Control (SPC)
X
Equipment
Gages – Gage tooling used on KUO
Final Assembly End Items Only is
acceptable. (Any gages for
components of sourced assemblies
are considered in process gages and
are the responsibility of the supplier).
Holding Tables / Carts X Capital Equipment
Certification (If required by KUO) X
In-Lines gages X
Final Inspection Gages Only (Attribute,
X
SPC Data Collecting, Templates)
In-Process Gages – Duplicate gaging for
validation, and/or gages for components
X
of an assembly, are the responsibility of
the supplier
Measurement Equipment Programming X Initial program only
Measurement Program (edits, on-going
maintenance, CR changes, development
X
of measurement points, concept
development, measurement reports, etc.
Optical Measurement Equipment –
(Laser, Stereo optical measurement X
system)
Only when designed and
Test Fixtures X built to achieve
compliance with KUO
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Engineering
Specification (ES)
performance
requirements and unique
to a specific part, model,
or product (Tooling
Only). The special
tooling is defined as only
the holding fixture/nest
within the test fixture to
nest and/or hold the part.
Other peripheral
equipment such as
panels, tables, PLC’s,
printers, electronics,
automation, etc. are NOT
allowed as special
tooling.
Standard Equipment for Gages X
Automatic Inspection Equipment X
In Line/ End of Line Gage Equipment X
Duplicate Final Gages X
CMM Fixtures X
CMM Software X
Gage Master X
All Dies, Trim Dies, Cavities & Inserts, Machining Tooling, must have their own unique
serial number identifier; so that tooling can be tracked on the KUO Tracking System.
PPAP’s shall refer to the “Die” or “Insert’s” serial Number. KUO Purchasing Team will
give you the Unique Serial Number Identifier (VTAM #) to identify each Tooling under
property by KUO Customers. See the paragraph 3.16 related all instructions to identify,
data submission and managing of the Tooling where the KUO Customers are the
proprietary.
4. RECORDS
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5. DEFINITIONS
DMR Defective Material Report .- Quality record registered in TS16949 KUO Plant Procedures,
used to formally give notice to the suppliers when a non-conformance is found in the parts or
products provided to KUO. Where the Reject data, implications of the reject (including monetary),
the type of 8D that the supplier has to send and a suggestion from KUO regarding the disposition
of the material, depending on the magnitude of the problem, are specified in this item .
DMR System (Defective Material Report System) .- DMR issuance Management system where
the DMR’s issued to the supplier, part number, causes of the reject and quantities rejected,
implication regarding costs, etc. are controlled.
Non-Conformity .- Non compliance with the specific design and/ or specification requirements of a
product and/or part. Also known as inconsistency.
Controlled Shipments .- Additional inspection process implemented at the supplier’s plant, or with
a third party providing KUO Plant an additional quality assurance of the parts and/ or products
provided by a supplier who has shown poor quality in his products, within a certain period of time
due to his behavior regarding PPM’s and the number of DMR’s issued.
SQE (Supplier Quality Engineer) .- In charge of giving formal notice to suppliers about quality
issues found in KUO plant, and of the tracking of corrective actions via 8D’s process by working
together with the Purchase Team and Supplier’s Development.
SDE (Supplier Development Engineer) .- In charge of the selection and assessment of new
suppliers, validation of new products, APQP execution with suppliers and direct involvement to
make the manufacturing process and the Supplier’s Quality System more efficient by working
together with the Purchase Team and Supplier’s Quality Engineering Department.
Issuing Entity .- It refers to functions enabled to issue a Defective Material Report (DMR). This
can be carried out by the individual in charge of Receipt Quality Assurance or by The Supplier
Quality Engineer (SQE).
DASA.- Desc Automotive (Now KUO)
PPAP.- Production Parts Approval Process
APQP.- Advanced Product Quality Planning
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Production Stabilization
Requirements
(Release) Vs.
Production
Supplier’s
(Ramp Up)
PPAP
Time (t)
War- Room .- Room intended for the exhibition of performance charts of KUO’s worst suppliers.
8D’s. Report .- Report generated to Solve Quality Issues, which is a KUO Mandatory Requirement
and which is based on “Ford Motors Co. Global 8D’s” Process.
Poka-Yoke .- Error-proofing Device, classified into three types: (I) A defect cannot be produced,
(II) The defect is produced but the part cannot be released and (III) the defect is produced, the part
can be released but a light or sound alarm goes off.
Core Team .- Multi-skilled Team integrated by the supplier to carry out the APQP process planning
and development in all its phases.
PP Containment .- Pre-production Containment.
Supplier .- Organization or individual providing a product
Sub-Supplier .- Organization or individual who is a part of the supply chain, and who is actively
participating in the raw material supply or in the transformation of the product that is being provided
by the supplier.
Customer .- Organization or individual receiving a product
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6. CHANGES
Date of Description of
Release Level Change Elaborated by Revised by Approved by
January 1 Issue R. Luis R.Luis J . Herrera
2000
April 18th, 2 General Revision Marco A. E. Martínez M. Suro
2005 Gutiérrez C.
Simón Méndez
G.
August 20th, 3 General Revision, Marco A. E. Valencia B. Neal
2012 Change DASA by Gutiérrez C.
KUO, add new 3.8,
3.15, 3.16 and add
3.17
February 4 Change KUO Marco A. E. Valencia B. Neal
19th, 2014 Transmisiones Logo Gutiérrez C.
by TREMEC Logo
September 5 Changed number of Marco A. E. Esparza B. Neal
19th, 2014 master samples for Gutiérrez C.
annual layouts and
Specific Customer
Requirements
March 02nd, 6 Correction of Marco A. E. Esparza A. Herrera
2015 Revision Level in the Gutiérrez C.
bottom of the pages
October 5th, 7 Revision paragraphs Marco A. Johan A. Herrera
2016 3.5.9.2, 3.9 and Gutiérrez C. Joensson
3.9.1.1.1
Jan 5th, 8 Revision of Marco A. Johan A. Herrera
2017 paragraphs 0.1, 0.5, Gutiérrez C. Joensson
0.6, 0.7, 2.0 (2.12,
2.13), 3.5.4.5,
3.5.5.2, 3.5.6,
3.5.6.1, 3.5.6.3,
3.5.6.4, 3.5.7.1,
3.4.7.2, 3.11.5,
3.12.1, 3.12.2, 3.12.3
May 17th, 9 Revision of Juan Fco. Marco A. A. Herrera
2017 requirements of Cárdenas Gutiérrez C.
special
characteristics and
related paragraphs
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APPENDIX I
Supplier Profile
and
Self-Assessment
Forms
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Date:
Name of Supplier
Address
Phone #
TAX ID #
Type of Product
TREMEC buyer
WEB Page
The intent of this questionnaire is to know in a general manner the Organizational Structure and the Main Capabilities and
Skills of the Supplier.
Turn in the Questionnaire and the Self-assessment duly filled out to your purchasing contact. This information will be distributed
to the adequate personnel for its evaluation and potential follow up Quality System Assessment in your site when it is
applicable.
Size of Company:
6.- Personnel:
2 years ago 1 year ago Present year Next year (plan)
Number of Employees:
Production:
Administration:
Development/Engineering:
Quality Function/Environment:
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11.- Do you work or under these kind of techniques and/or methodologies and/or improvement tools:
YES NO
Just in Time?
6 Sigma?
FIFO (First in - First Out)?
Lean Manufacturing?
G8D's?
5S's?
Zero Defects Quality Control (ZQC)?
Total Productive Maintenance (TPM)?
Error-Proofing?
Overall Equipment Efficiency (OEE)?
KAN BAN
KAIZEN
YES NO
12.- Do you have ERP (Enterprise Resources Planning)?
What Kind of ERP do you have?
H o w m a ny
A xis ? True Position Type of
R e niS ha w
( jus t f o r Used Capacity How m any
Qty Description and Type of Machinery Brand E quippe d? Tolerance Size Machined
CNC of Machine (%) shifts?
(YES/ N OT ) Expertise (m m ) Material
C e nt e r
M a c hine s
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Qty Description and Type of Equipm ent Qty Description and Type of Equipm ent
22.- Do you know, understand and you are in agreement to meet with the TREMEC's Supplier Quality Assurance Manual? YES NOT
(For better reference access to www.tremec.com\About Us\Supplier Information)
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1 Element is not in place but there is a documented plan 4 Element is in place and there is evidence of track ing
for implementation SUPPLIER SELF-ASSESSMENT
Element is not applicable for supplier k ind of bussines (for
2 Element is in place but it is not followed up NA
example: distrubuitorrs, brok ers and others)
TREMEC ASSESSMENT
G/
A. General Management Score Y/R
Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
Do you have a documented personal training program and
A.1 it is related to the ability evaluation of the R FOR TRAINING:
'- Evidence of a graduating step approach such as the 4 Step (Job
employee/worker according to the job descrition?
Instruction Training) process and are provided the opportunity to
Does the supplier use the G8D's methodology for problem
A.2 R practice the new skill or know ledge.
solving for every customer complaint? '- Prepare, Demonstrate, Try-out performance, Follow -Up.
Do you apply one or more of the following techniques for '- Documentation to show w ho is certified to train.
A.3 the root cause analysis: Cause-Effect Diagram, 5 Why's, R '- Ask operators how they are trained.
DD&W (Drill, Deep & Wide), etc.? '- Training record that documents training of procedures and overall job
Is there a documented procedure to implement and know ledge to:
A.4 manage the learned lessons to similar processes R '- Work safely (guards, start-up shut dow n, lock out)
'- Perform proper record keeping (production/quality)
/products?
'- Understand w ork place organization responsibility
Do you have a specific department or people in charge
A.5 R '- Quality requirements (containment, red-bins, andon, etc)
assigned for the APQP of new products? '- Records are available and easily retrieved.
Is your site certified regarding the Quality Systems by '- Individual Job training record w ith dates and trainer signoff for each
third parties? Please indicate with an "X" the type of job.
R
accreditation (* Attach an updated copy of the '- Record indicates the steps in training & skill/know ledge level achieved
for each job:
A.6 accreditations at latest revision by third parties)
'- Follow -up includes the trainer audits employee to standard w ork
ISO-9001?* instructions, verifies quality & productivity w ithin shift and again
ISO/TS-16949?* approximately one day later.
ISO-14001?* '- Verify a new operator is follow ing Standardized Work Instructions &
know the quality and productivity requirements.
Does your procedure indicate the communication with
'- Operator Tracking Sheets or equivalent posted at all operations or
A.7 your customer when the "certification of the quality R
w ork area.
system was lost or has expired? '- All operators listed including supplemental employees.
'- Review training dates and tracking sheet revision dates.
Do you use the bar code ID for purchased materials and
A.8 R BEST PRACTICES:
those materials shipped by your site to the customer? '- Chart show ing cross training/certification level in a cell such as a
flexibility chart.
Do plant managers make frequent tours to the
A.9 R '- Look for a job rotation plan or log. How often does team rotate?
Workstations? '- The number of Team Members certified per station should support the
Are there performance indicators of the production Job Rotation Plan.
lines/work stations checked on a daily basis, where it is '- If it does not, look for a plan such as a Flexibility Chart 2x2 or 4x4
check among others, the customer's feedback (PPM's, matrix, that show s the status, actual vs planned number certified per
A.10 R station that is being used to maintain job rotation.
DMR's, line shutdowns, % of on time deliveries, etc.) and
internal metrics as Safety, Productivity, FTQ, Line
shutdowns, Scrap, etc.
B. Customer Drawings and Specifications G/
Score Y/R Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
Control
Are the drawings and specifications for new products or
B.1 R
changes to currents reviewed before they are accepted?
- Multidiciplinary revision of draw ings and customer specifications in
Are there controls in order to assure that the last
RFQ process
B.2 engineering level of drawings and specifications are being R
'- Management process to assure alw ays w orking under last
used in production? engineering level of all darw ings and customer specifications.
'- Managememt process of control of obsolete documents and retention
B.3 Is there data and document control procedure in place? R time of records
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 104 of 135
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G/
H. Production Capacity and Metrics Score Y/R
Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
Is there capacity available to support a new business or
H.1 R
an increase in the current production volume?
Are "down times" analyzed in production and are there
H.2 R
indicators of performance?
Are the deliveries assessed in accordance to the
H.3 R - Capacity studies to support the customer volumes and the production
customer's requirements? planning about the quantity of shifts requiered to meet w ith the
Does the supplier execute Run @ Rate studies to customer releases.
H.4 demonstrate the enough production capacity to the R '- Monitoring of performance of the process including the customer
customer production demands? feedback in quality, productivity, delivery, safety, shutdow ns, OEE, etc.
Is the internal and customer's feedback posted in the and their respective metrics w ith goals and action plans
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G/
I. Layered Process Audits/LPA's (Ref. BIQS-2) Score Y/R Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
G/
J. Standardized Work (Ref. BIQS-11) Score Y/R Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
Are the parts stored and identified (Visual aids assist in - FIFO attains a sequential flow of material to ensure the quality of the
L.1 R part is not compromised.
process flow) and do they have an assigned location ?
'- Visual management includes process diagrams, FIFO tools, rotation
schedules, etc.
'- Preferred storage method is flow through storage or roller racks to
Is a plan FIFO (First in First Out)/Material Handling promote FIFO. Dead end storage should be minimized, any use should
L.2 R
processes documented and practiced in all operations? be justified.
'- Ask for documented FIFO process for entire plant. Team Members and
Team Leaders should be able to explain the process. Process should
WIP Containers, racks and bins protect parts from cover material against the w all, material in flow -thru lanes, material on
L.3 R racks, point-of-use indirect material areas, part buffers, sub-assembly
damage?
areas, and overflow areas.
'- Check the FIFO/ Material Handling in each department/area
Material is shipped in the designated production container '- Containers, racks and/or bins used for WIP storage and movement
L.4 with proper labelling for regular production and meet the R protect the parts from damage and easily identify the parts as WIP.
customer requirements? '- WIP is not kept or stored in GM returnable dunnage.
'- Production intent containers are being used for any build events.
Is there a "zero stock" policy (One Piece Flow) in the '- A process is in place to ensure that violations of the requirement are
L.5 R identified and corrected.
operations unless the operation is a "Bottle Neck"
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G/
M. Statistic Process Control (Ref. BIQS-21) Score Y/R Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
Do you have any kind of program to train your personnel in
M.1 R
Statistic Process Control (SPC)?
Do you have documented the strict use of the " Statistic
Process Control" for Special Characteristics of the
M.2 R
Product (e.g. CC's, SC's, PTC's, DR's, etc.) or Key
Characteristics by Manufacturing Process?
Is the manufacturing area responsible for the " Statistic
M.3 R - Look for capability studies on Special Characteristics and confirm that
Process Control"?
Do the process capability indexes (Cp, Pp, Cpk, Ppk) action plans are documented to address characteristics w ith low
M.4 R capability.
meet with the customer requirements?
'- Trimester capability studies are required on all special characteristics
Are there process improvement plans documented in case and critical equipment at a minimum, verify this is taking place
M.5 the capability of the process is not reached or the process R
is out of control according to the customer requirements?
G/
Q. Tiered Supplier Management (Ref. BIQS-29) Score Y/R Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
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G/
R. Managing Change (Ref. BIQS-12) Score Y/R Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
G/
S. Deviations/Concessions Score Y/R Looking for…. Comments of accomplishing to the requirement Deviation to the Requirement
TREMEC SDE REPRESENTATIVE NAME AND SIGNATURE SUPPLIER QUALITY REPRESENTATIVE NAME AND SIGNATURE
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Date Opening: 0
Supplier Review
A. General Management I. Layered Process Audits/LPA's (Ref. BIQS-2)
0 Training 0 Existency of Layered Process Audits Criteria
0 G8D's Methodology 0 Layered Process Audits Escalation SUMMARY BY ELEMENT
0 Root Cause Analysis 0 Layered Process Audits Plan Tracking RED YELLOW GREEN TOTAL
0 Learned Lessons System 0 Inclusion of Customer Feedback High Risk Issues in LPA's A.- 10 0 0 10
0 APQP for New Products 0 Layered Process Audits Follow Up B.- 4 0 0 4
0 Quality System Certification 0 Total Potential: 20 0.0% C.- 10 0 0 10
0 Quality System Certification Management D.- 10 0 0 10
0 ID Bar Code Identification System J. Standardized Work (Ref. BIQS-11) E.- 4 0 0 4
0 High Direction Management 0 Standarization of Processes & Formats and all related documents F.- 5 0 0 5
0 Floor Management 0 Total Potential: 4 0.0% G.- 10 0 0 10
0 Total Potential: 40 0.0% H.- 5 0 0 5
K. Finished Product Verification (Final I.- 5 0 0 5
B. Customer Drawings & Specifications Control Inspection/CARE/GP-12) (Ref. BIQS-13) J.- 1 0 0 1
0 Revision of Customer Designs & Specificactions 0 Final Inspection/GP-12 Implementation K.- 5 0 0 5
0 Control of Latest Engineering Level of Customer Designs & Spec's 0 Definition of Final Inspection/GP-12 Criteria and Application L.- 5 0 0 5
0 Procedure of Document & Data Control 0 Final Inspection/GP-12 Deployment as Standardized Work M.- 6 0 0 6
0 Records Retention Procedure 0 Final Inspection/GP-12 Methods Definition N.- 4 0 0 4
0 Total Potential: 16 0.0% 0 Final Inspection/GP-12 Records O.- 4 0 0 4
0 Total Potential: 20 0.0% P.- 4 0 0 4
C. Managing Risk/PFMEAs & Risk Reduction - Annual Q.- 11 0 0 11
Review/Bypass - Deviation Management (Ref. BIQS-3, L. Materials Flow Management (Ref. BIQS-27 & BIQS-28) R.- 4 0 0 4
BIQS-4 & BIQS-5) 0 Storage & Identification of Materials S.- 3 0 0 3
0 PFMEA Multidisciplinary Risk Assessement 0 FIFO Process
0 PFMEA Failure Modes Definition 0 WIP Containers/Materials Damage Protection
0 PFMEA Periodical Risk Assessment 0 Materials Packaging for Shipment to Customer
0 Reverse PFMEA 0 "Zero Stock Policy"/One Piece Flow
0 Error Proofing Bypassed Definition 0 Total Potential: 20 0.0%
0 RPN for Bypassed Devices
0 Standardized Work for Bypasses Devices M. Statistic Process Control (Ref. BIQS-21)
0 Bypassed Devices Tracking 0 SPC Training Program
0 Bypassed Devices/LPA's 0 SPC Application for Special Characteristics
0 Revalidation of reintegration of Bypassed Devices to Operation 0 SPC Implementation & Monitoring Responsibility
0 Total Potential: 40 0.0% 0 Process Capability Indexes Meet Customer Requirements
0 Improvent Plans for Low Process Capabilities
D. Nonconfoming Material Control / Material 0 100% Inpection for Low Process Capabilities for Customer Protection
Identification (Ref. BIQS-1) 0 Total Potential: 24 0.0%
0 Standardized Handling of Nonconforming Material
0 Appropriate Nonconforming Material Handling N. Process Control (Ref. BIQS-19)
0 Identification of Nonconforming Material 0 ISR Approval
0 Containment Actions of Nonconforming Material Cleaning Up 0 Product & Process Audit during Production Running
0 Traceability Methods 0 Material Identification through Process Flow
0 Nonconforming Material Analysis 0 Process & Quality Documents for Operator using
0 Nonconforming Material Corrective Actions 0 Total Potential: 16 0.0%
0 Identification of Master Parts for Error Proofing Effectiveness Validation P. Machinery & Tooling (Ref. BIQS-26)
0 Using & Identification of "rabbit" parts 0 TPM in Machinery & Tooling % Pts Element Status
0 Total Potential: 16 0.0% 0 Material Replacement Stock for Critical Machines & Tooling 0.0% 0 A. General Management RED
0 Tool & Tooling Wearing Out Control 0.0% 0 B. Customer Drawings & Specification Control RED
F. Control Test & Measurement Equipment (Ref. BIQS- 0 Product Features Process Capability Control in Critical Machines 0.0% 0 C. Managing Risk/PFMEA's & Risk Reduction RED
7) 0 Total Potential: 16 0.0% 0.0% 0 D. Non Conforming Material Control RED
0 Procedure of Calibration of Test & Measurement Equipment 0.0% 0 E. Error Proofing RED
0 Identification & Codification of Test & Measurement Equipment Q. Tiered Suppliers Management (Ref. BIQS-29) 0.0% 0 F. Control Test & Measurement Equipment RED
0 Qualification of Masters conforming International Standards 0 List of Approved Suppliers 0.0% 0 G. Fast Response Problem Solving Process RED
0 MSA Studies Application to Test & Measurement Equipment 0 Supplier Performance Evaluation in a Periodical Base 0.0% 0 H. Production Capacity Metrics RED
0 Measurement System Analysis aligned with AIAG/MSA Last Revision 0 Suppliers Quality System Audits Tracking 0.0% 0 I. Layered Process Audits
RED
0 Total Potential: 20 0.0% 0 Quality Data for Sourcing Decision 0.0% 0 J. Standardized Work RED
0 SPC Requirement to Suppliers 0.0% 0 K. Finished Product Verification RED
G. Fast Response Problem Solving Process (Ref. BIQS- 0 Accomplishing with CQI-9, CQI-11 & CQI-12 0.0% 0 L. Material Flow Management RED
8) 0 Suppliers Material Certificates Requirement by Shipment 0.0% 0 M. Statistics Process Control RED
0 Criteria for Fast Response Process 0 PPAP Requirements with Suppliers 0.0% 0 N. Process Control RED
0 Involving of Plant Manager in Fast Response Process 0 Supplier Materials Incoming Inspection 0.0% 0 O. Workstation Organization RED
0 Involving of Plant Staff in Fast Response Process 0 Suppliers Non Conforming Material Control 0.0% 0 P. Machinery & Tooling RED
0 Documentation Evidence in Fast Response Tracking 0 Suppliers Materials Traceability 0.0% 0 Q. Tiered Suppliers Management RED
0 Exit Criteria of Fast Response Process 0 Total Potential: 44 0.0% 0.0% 0 R. Managing Change RED
0 Read Across as part of Fast Response Process 0.0% 0 S. Deviations/Concessions RED
0 Standardized Fast Response Process along Organization R. Managing Change (Ref. BIQS-12)
0 Robust Root Cause Analysis 0 Validation of Plant Processes 0.0% 0 GLOBAL RATE RED
0 Fast Response Process Management 0 Process Change Control
0 High Risk Issues Customer Notification as part of Fast Response 0 PFMEA & Control Plan Updating
* ALL "RED" ELEMENTS AND GLOBAL RATE LESS THAN 80% MUST
0 Total Potential: 40 0.0% 0 Process Change to Customer Notification HAVE AN ACTION PLAN TO MEET WITH THE TREMEC REQUIREMENTS
0 Total Potential: 16 0.0%
H. Production Capacity and Metrics
0 Existency of Availbale Capacity for New Business S. Deviations/Concessions
0 "Down Times" Analysis and Corrective Actions 0 Procedures to Manage Deviations/Concessions to Customer
0 Delivery Assessment to Customer Criteria 0 Deviations/Concessions Customer Approval FINAL SCORE CRITERIA: FINAL SUPPLIER STATUS:
0 Existency of Run @ Rates Excersises to demonstrate enough Capacity 0 Shipping Material Control under Deviation/Concession GREEN REJECTED SUPPLIER
≥80%, ≤100%
0 Existency and Management of Customer Metrics Feedback 0 Total Potential: 12 0.0% ≤60%, <80% YELLOW
0 Total Potential: 20 0.0% <60% RED
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 110 of 135
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APPENDIX II
Non-Disclosure
Agreement Form
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NON-DISCLOSURE AGREEMENT
STATEMENTS:
II.- That for the effects of the present agreement indicates as his Corporate domicile
Av. 5 de Febrero N° 2115 Fracc. Industrial Benito Juárez, Querétaro, Qro. CP 76120,
México.
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1.- That it is their will to be bound to the present non-disclosure agreement, “THE
COMPANY”, providing the pertinent assistance and information to "THE RECEIVER" to
study and know the operation of "THE COMPANY", also known as “THE PURPOSE”,
keeping the secrecy, discretion and non-disclosure of everything he has seen, listened,
read, talked about, investigated in the facilities, with the individuals and documents
and electronic means, from and in "THE COMPANY".
2.- That they acknowledge the personality by which they appear, and decide to be
bound to the present Agreement, according to the following:
CLAUSES:
SECOND.- Both “PARTIES” accept and are bound to keep in strict secret the
information received by "THE RECEIVER" as of the 9th day of the March of 2012
(Effective Date).
THIRD.- "THE RECEIVER" would not be able under any circumstances to grant, or
transmit, neither partially nor totally, to any third party, the information neither the
knowledge acquired, nor the rights and liabilities, derived from the present
agreement, unless there is an express consent in writing granted by "THE COMPANY"
for such effect.
Likewise, it shall restrict the access to documentation of any kind containing
confidential information to third parties. Additionally, Receiver is bound to:
a. Promptly notify THE COMPANY of any unauthorized release of Proprietary Information;
b. To use the Proprietary Information solely for THE PURPOSE contemplated in this Agreement;
c. To protect THE COMPANY’s Proprietary Information whether in storage or in use with no less
than a reasonable degree of care;
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d. To disclose THE COMPANY’s Proprietary Information only to those employees for whom it
may be strictly necessary for the purpose contemplated in this Agreement and only on a
“need to know” basis (“Representatives”). Such disclosure to them shall be made only under
equivalent conditions of strict confidentiality;
e. To immediately notify the THE COMPANY in the event that THE RECEIVER or any of its
Representatives are required to disclose all or any part of THE COMPANY’s Proprietary
Information under the terms of a valid and effective subpoena or order issued by a court,
governmental body of competent jurisdiction or stock exchange, so that it may seek and
appropriate protective order or waive the THE RECEIVER’s compliance.
FOURTH. The obligations in this Agreement shall not apply to Proprietary Information which:
i) is already in, or hereafter comes into the public domain other than through the fault or negligence of THE
RECEIVER; or
ii) is lawfully obtained by THE RECEIVER from a third party with full rights of disclosure; or
iii) as shown by written records of THE RECEIVER has been independently developed by THE RECEIVER;
iv) is disclosed pursuant to THE RECEIVER validly issued administrative or judicial demand requiring it to
disclose Proprietary Information.
If THE RECEIVER believes that any of those events or conditions that remove restriction on the use,
disclosure and reproduction of the Proprietary Information apply, THE RECEIVER shall promptly notify THE
COMPANY of such belief before acting on such belief. Unless otherwise expressly agreed between the
Parties, this Agreement shall commence from the date it is signed (Effective Date) and shall terminate five
years thereafter.
FIFTH. "THE RECEIVER", is bound to return or destroy to “THE COMPANY” all the
documentation containing confidential information, or that related to it as required by
“THE COMPANY”at the termination of this Agreement. “THE RECEIVER” may keep a
copy in storage for legal matters.
SIXTH. Any modifications made to this Agreement shall be written and signed by both
Parties in order to be effective.
SEVENTH. THE RECEIVER acknowledges and agrees that THE COMPANY would be
irreparably injured by a breach of this Agreement, therefore, THE COMPANY may
access to any remedies available at law or in equity.
EIGHTH- This Agreement shall be construed and interpreted in accordance with the laws of
Mexico City, which shall have sole and exclusive jurisdiction over any dispute or lawsuit between
the Parties In case of a controversy concerning this Agreement arises, both “PARTIES”
commit to seek a friendly composition; only if it fails THE PARTIES would be entitled to
file a lawsuit in Mexico’s City Courts. “THE PARTIES” renounce to the jurisdiction due
to their domicile or any other reason could appertain.
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Having the “PARTIES” acknowledged the content and legal effects of this agreement
they sign it before the Witnesses, who underwrite herein, in the
______________________ at the ___ day of the month ___________ of ______
(City, State and Country) (Number of day) (Name of Month) (Year)
_____________________________ _____________________________
“THE COMPANY” "THE RECEIVER”
_____________________________ _____________________________
"WITNESS" "WITNESS"
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APPENDIX III
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PROTOTYPE QUANTITY:
ANNUAL VOLUM E:
OTHER CONSIDERATIIONS:
LABOR:
“ IT IS CRITICAL TO BE PROVIDED WITH YOUR ANSWER
WITHIN THE ABOVE MENTIONED TIMING IN ORDER TO TAKE
YOUR QUOTE INTO CONSIDERATION."
OVERHEADS:
F.O.B. POINT
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(*) See TREMEC's Supplier Quality Assurance Manual, paragraph 3.17, Global Tooling Guidelines (For Vendor Tooling) and Tooling Payment Responsibility Matrix
(*) See TREMEC's Supplier Quality Assurance Manual, paragraph 3.16, Requirements for Tooling Identification, Inspection and Testing Devices, owned by TREMEC or TREMEC's Customers
Tooling Payment under Gage Payment under
Responsibility of (mark Responsibility of (mark
with an "X" where it is with an "X" where it is
applicable)(*) applicable)(*)
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Special Instructions for Standards Characteristics that are Important to the Function (Exclusive for TREMEC Representative)
100% Inspection
Preliminar
during 90 days Long Term
Capability
Type of Characteristics after PPAP Process Capability
Requirement -
Consecutive Item submission is Requirement Control Method in Pre- Control Method in
Characteristics Specification Short Term Special Instructions
of drawing lay out required? Production Control Plan Production Control Plan
SC/ STD
CC KCC/ DR PTC (No Pp Ppk Yes Not Cp Cpk
MCC Symbol)
x 1.33 1 x 1.33 1
x 1.33 1 x 1.33 1 <<Inspection
x 1.33 1 x 1.33 1 Frequency in Control
x 1.33 1 x 1.33 1 Plan (Depending of
x 1.33 1 x 1.33 1 the Process 6) Apply the same requirements 1, 2, 3 & 5 above specified.
100% Inspection
capability of Data
Collection during 90
x 1.33 1 x 1.33 1
days)>>
Is the
Is the Requirement Attainable? Does the Action ¿Is Design
Requirement
Type of Characteristic require design Change Final Status
Consequtive Clear &
If the Requirement is not attainable, describe what is the change? accepted?
item of drawing Drawing Specification Understood? If the Requirement was not understood what is needed to be clarified? Action Needed Responsible Why? Special Instructions after PO allocation.
Yes concern?
lay out
SC/ Not
Type of Inspection Open Close
CC KCC/M DR PTC Yes Not Operation # Type of Machine Yes Not Yes Not
Equipment (Red = R) (Green = G)
CC
Supplier's Representative Name and Signature TREMEC´s SDE Representative (Name and Signature) TREMEC's Purchaisng Representative (Name and Signature) TREMEC's Production Control Representative (Name and Signature) TREMEC's Product Engineering Representative (Name and Signature)
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This document represents a commitment betw een the supplier and TREMEC implying that the proposed design can be manufactured, assembled and shipped according to the required quality levels. Information in this format should
be used as the foundation to assess the supplier's skills and capabilities to comply w ith all the specified requirements. This list does not intend to contain all the required information; it is just a group of considerations that should be
taken into account w hen performing a manufacturing feasibility assessment. Every negative answ er should be supported w ith comments proposing changes that expedite the accomplishment of the specified requirements. Please
use the attachments if you require more space for comments.
Supplier's Representative Name and Signature TREMEC's Supplier Development Representative Name and Signature
TREMEC's Production Control Representative Name and Signature TREMEC's Product Engineeering Representative Name and Signature
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APPENDIX IV
Controlled Shipping
Level I and II
Forms
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SUPPLIES
Controlled Shipping Status is a part of Suppliers Quality Assurance Manual of KUO referenced at ACP-007, and it is part of the
Supplier Quality Improvement Process. KUO Facility has determinated that current controls by your organization are not
to insulate to (KUO Plant Name) from the receiving of nonconforming parts/material produced by your facility.
This document is a formal notification and confirms discussion held with (supplier contact and date) that your facility has
been placed in Controlled Shipping Status Level 2 for the following non-conformances:
Transmission
Part Number Part Name DMR No. Nonconformance
Model Line
The procedures you have enacted to date have been insufficient in stopping the flow of non-conforming material to our
(KUO Plant Name). Therefore, you must inmediately:
1.- Pay the 100% inspection costs to a reworking supplier defined by KUO as Containment activity in addition
to your current process controls
2.- Clearly identify the qualified shipments.
3.- Identify the root cause of the nonconformance (s).
4.- Define and implement irreversible corrective action for the root cause (s) of the problem (s). This will normally include
revised FMEA's, Process Flow Diagrams, and Process Control Plan.
5.- Validate effectiveness of the corrective actions. Outline your plan for reviewing your controlled shipping data.
6.- Track and report your progress submiting regular reports as specified by representative of KUO monitoring this activity.
7.- Meet the defined exit criteria. The parts will remain in controlled shipping status until irreversible corrective actions are
implemented and confirmed. Exit criteria will be established until verify the identification of the true root cause, and verify
the appropiate corrective actions are implemented, properly documented, and effective.
Note: Failure to comply this process, or the inab ility to implement a succesful action plan or containment activity will b e
result in the implementation of new b ussines hold. Reference the Supplier Quality Assurance Manual of KUO
If you have any questions contact (Supplier Quality Engineer; Name, phone, Fax, E-mail), who will be monitoring and
defining your Controlled Shipping Status and related activities.
Sincerely,
Copy:
Purchasing Mgr.
Plant Manager Supplier Quality & Development Engineering Mgr. Incoming Quality Supervisor
SQE & SDE Name Plant
Incoming Quality Sup.
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 122 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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SUPPLIES
We acknoledge receipt of your letter dated, advising us that our above facility has been placed in:
Name of contact:
Telephone Number:
Following is a description of how conforming parts and shipments will be identified to indicate that they have been qualified
as conforming to requirements:
Name:
Phone:
Date:
Signature of person responsible for containment)
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 123 of 135
All printouts of the KUO Suppliers Quality Assurance Manual shall be considered as reference only, since the official information is the one shown on the screen.
Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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SUPPLIES
Part Number:
Name:
Supplier:
Supplier code:
Controlled Shipping Status:
* The paint dot must be blue color until supplier guarantee 20 consecutive lots w ithout any problem and 8D's Report is closed by KUO SQE
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 124 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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SUPPLIES
Part Number:
Name:
Supplier:
Supplier code:
Controlled Shipping Status:
DMR reference:
8 Disciplines No.
First Following:
The containment actions were taken according to the 8D's proposed? Yes No
The method to certify 100% the material is capable to assure "zero" Yes No
defective parts at KUO Plant?
Page 1
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 125 of 135
All printouts of the KUO Suppliers Quality Assurance Manual shall be considered as reference only, since the official information is the one shown on the screen.
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SUPPLIES
Part Number:
Name:
Supplier:
Supplier code:
Controlled Shipping Status:
DMR reference:
8 Disciplines No.
Second Following:
The root cause (s) was (were) found and identified clearly? Yes No
Page 2
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 126 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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SUPPLIES
Part Number:
Name:
Supplier:
Supplier code:
Controlled Shipping Status:
DMR reference:
8 Disciplines No.
Third Following:
The Corrective Action(s) was (were) completed on time and with Yes No
enough resources?
Page 3
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 127 of 135
All printouts of the KUO Suppliers Quality Assurance Manual shall be considered as reference only, since the official information is the one shown on the screen.
Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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SUPPLIES
Part Number:
Name:
Supplier:
Supplier code:
Controlled Shipping Status:
DMR reference:
8 Disciplines No.
Conformity number:
Next document is an advise that your plant has been moved from Controlled Shipping Status
Level 1
Level 2
Your containment Actions, Certification Method and Corrective Actions have been convincing to assure that all products
shipped to the KUO Plant fulfilled with all requierements described on the ACP-007 Document. Your product
will be received at KUO Plant and inspected according to own internal procedures of sampling.
As representative personal of (Name of KUO Plant) I confirm that all actions were taken by (Supplier Name) fulfilling with
all requierements of Quality to assure good parts at own facilities. I confirm that all actions were taken using a development
of a global 8D's process and the actions were verified at Supplier's Facilities
Note:
The cost by inspection, sorting or returning of parts to your facilities will be charged at your debit account, each cost will be
displayed on a formal memo at your account department.
Copy:
KUO Purchasing Manager:
Plant Manager:
KUO SQE:
KUO Incoming Quality Sup.:
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 128 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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APPENDIX V
Identification of New
Production Lots
Form
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 129 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 130 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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APPENDIX VI
Tooling Worksheet
and Visual Aid Form
(For Tooling
Identification Property
of Customer)
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 131 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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Tooling Worksheet
Please use this worksheet to provide TREMEC with the information needed after obtain tooling numbers.
Weights and mesurements can be estimated. TREMEC will provide you with the information required as first
step of this format. Supplier will take photos (close up of ID plate riveted added in tooling and open picture
showing the complete tooling with riveted ID plate according to attached visual aid) of the die and/or, molds,
and/or fixtures and/or tools with the ID information supplied by TREMEC and attach them to the PPAP
documentation.
Tool Category
1&2 Put an X in the right box Die Mold Fixture Machine Tool
Progressive
Extrusion
Die Cast
Trimming Die
Line Die
Injection
Compression
Vacuum
Tool Type
Blow
Other
Checking
Holding
Machining
Other (Please describe)
Holding
Cutting/machining
Other: (Please describe type)
This information is needed for EACH tool as designated on the Tooling PO.
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 132 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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APPENDIX VII
Production
Demonstration Run
Calculation Worksheet
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 133 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 134 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .
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In process calculations:
Requirements:
TREMEC 5F/ PE Level “9” – Issued Date March 02nd, 2015 – Revision Date May 17th, 2017 - Page 135 of 135
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Copyrights Reserved, Total or Partial Edition of this document without prior written consent from KUO is strictly forbidden .