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    What Is "Card-Not-Present" Fraud?

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    adnan altawily
    Card-not-present fraud involves criminals using stolen credit card information to make purchases online, by phone or mail without having physical possession of the card. Visa has developed several programs to help fight this type of fraud, including Verified by Visa which requires a password for online purchases, collecting the CVV security code for non-in-person transactions, and the Visa E-Promise and Zero Liability policies which protect cardholders from fraudulent charges. Visa advises cardholders to take precautions such as registering for security programs, keeping information secure, reviewing statements carefully and reporting any suspicious activity.

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    What Is "Card-Not-Present" Fraud?

    Uploaded by

    adnan altawily
    49 views2 pages
    Card-not-present fraud involves criminals using stolen credit card information to make purchases online, by phone or mail without having physical possession of the card. Visa has developed several programs to help fight this type of fraud, including Verified by Visa which requires a password for online purchases, collecting the CVV security code for non-in-person transactions, and the Visa E-Promise and Zero Liability policies which protect cardholders from fraudulent charges. Visa advises cardholders to take precautions such as registering for security programs, keeping information secure, reviewing statements carefully and reporting any suspicious activity.

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    Card-not-present fraud involves criminals using stolen credit card information to make purchases online, by phone or mail without having physical possession of the card. Visa has developed several programs to help fight this type of fraud, including Verified by Visa which requires a password for online purchases, collecting the CVV security code for non-in-person transactions, and the Visa E-Promise and Zero Liability policies which protect cardholders from fraudulent charges. Visa advises cardholders to take precautions such as registering for security programs, keeping information secure, reviewing statements carefully and reporting any suspicious activity.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    49 views2 pages

    What Is "Card-Not-Present" Fraud?

    Uploaded by

    adnan altawily
    Card-not-present fraud involves criminals using stolen credit card information to make purchases online, by phone or mail without having physical possession of the card. Visa has developed several programs to help fight this type of fraud, including Verified by Visa which requires a password for online purchases, collecting the CVV security code for non-in-person transactions, and the Visa E-Promise and Zero Liability policies which protect cardholders from fraudulent charges. Visa advises cardholders to take precautions such as registering for security programs, keeping information secure, reviewing statements carefully and reporting any suspicious activity.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Card-Not-Present Fraud

    WHAT IS “CARD-NOT-PRESENT” FRAUD?


    This is fraud committed by criminals online, by phone, or by mail using
    information obtained fraudulently.

    What you need to know when using your Visa® card


    online, by phone, or by mail:
    Visa has developed a variety of security programs and features allowing
    Visa cardholders to use their cards safely and conveniently online, by
    phone, or by mail. Visa understands that cardholders value security, and
    we work hard to stay steps ahead of fraudsters looking to exploit these
    payment environments. Visa is committed to protecting its cardholders
    and securing the electronic payments environment.

    How is Visa helping fight this type of fraud?


    The protection of cardholder information is our top priority. To help guard
    against Card-Not-Present fraud, Visa has developed a number of fraud
    detection systems and programs:
    Verified by Visa®: A password-based security program that gives you
    the confidence that only you can use your Visa card for purchases at
    participating online merchants. To sign up, visit www.visa.ca/verified.
    Card Verification Value 2 (CVV2) - CVV2 is a three-digit security number
    imprinted on the signature panel of Visa cards. Merchants accepting Visa
    cards over the Internet, phone, or by mail will ask for this number to help
    ensure that cardholders using their cards in these circumstances are
    actually in possession of the card.
    Visa E-Promise*: The Visa E-Promise assures Visa cardholders that if they
    have been unsuccessful in resolving a dispute with an online, phone order,
    or mail order merchant, they can contact their Visa card issuer directly to
    resolve the disputed credit card charge.

    ® Registered trademark of Visa International Service Association; Visa Canada is a licensed user.
    Visa Cardholder Zero Liability**: If there has been unauthorized use of
    your card, or card number, as a result of theft or loss, Visa cardholders
    are protected from fraudulent transactions.

    What you can do to avoid becoming a victim of


    Card-Not-Present fraud:
     Register for the Verified by Visa service at: www.visa.ca/verified
     Keep user names and passwords secret
     Use only secure Internet browsers that allow secure
    transmission of data
     Only give card details when you initiate a purchase
     Keep a record of transactions and review monthly statements
    thoroughly
     Check the merchant’s Web site for delivery and return policies before
    making a purchase to ensure items can be returned if they are not in
    satisfactory condition
     Never respond to unsolicited e-mail requests for personal or account
    information, even if it appears to be from a trusted source
     Never send payment information via e-mail since e-mail is not secure
    and outside parties can read information that travels over e-mail
     Report lost or stolen cards immediately to the financial institution
    that issued your card or to Visa at 1-800-847-2911
     Report suspected fraud to Phonebusters by calling 1-888-495-8501 or
    online at www.recol.ca.

    Visit www.visa.ca/securewithvisa for more information on


    Card-Not-Present and other types of credit card fraud, and how
    you can play a role in protecting your cardholder information.

    * Where the cardholder has lawfully cancelled their agreement with an online, phone or
    mail-order merchant; the item was not received; or the item is different from what was
    ordered. Visa E-Promise does not apply to Commercial cards.
    ** Visa cardholder must establish, to the satisfaction of the financial institution, that the
    transaction is not the responsibility of the cardholder in accordance with the financial
    institution’s cardholder agreement. Zero Liability does not apply to PIN-initiated transactions
    (e.g. ATM transactions) or commercial cards.

    RECOGNIZE IT. REPORT IT. STOP IT.

    ™ Trademark of Visa International Service Association; Visa Canada is a licensed user.

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