OVERVIEW | WIRED ASSURANCE – MIST CLOUD SERVICES

MIST WIRED ASSURANCE OVERVIEW

The Mist Cloud Services are transforming IT operations

towards the intelligent Self-Driving Network™ in the era of
the AI-Driven Enterprise. Mist Wired Assurance delivers
simpler operations, shorter mean time to repair and better
visibility into end-user experiences.

Mist Wired Assurance is a cloud service that brings automated Mist’s AI engine and virtual network assistant, Marvis, further
operations and service levels to the enterprise access layer for simplifies troubleshooting while streamlining helpdesk
wired switches, IoT devices, access points, servers, printers, etc. operations with self-driving actions to automatically remediate
It’s about simplification every step of the way, starting from Day issues. Marvis is one step towards the Self-Driving Network™,
0 for seamless onboarding and auto-provisioning through Day 2 turning insights into actions and fundamentally transforming
and beyond for operations and management. Juniper EX Series IT operations from reactive troubleshooting to proactive
Switches provide the rich Junos streaming telemetry that enable remediation.
the insights for switch health metrics and anomaly detection.
Mist Cloud services are 100% programmable using open APIs
for full automation and/or integration with your IT applications.

THE AI-DRIVEN ACCESS SOLUTION

Artificial Mist
Microservices
Intelligence Cloud

Mist Cloud Services

Wi-Fi Wired Marvis Virtual Premium User Asset

Assurance Assurance Network Analytics Engagement Visibility
Assistant

Wireless Infrastructure Wired Infrastructure

Mist AP21 AP41 AP43 AP61 BT11 EX 4600/4650 EX 4300 EX 3400 EX 2300
Edge (Wi-Fi 6) (outdoor) (BLE)

Figure 1: Portfolio Overview of Mist Cloud Services, Mist Access Points, and Juniper EX Series Switches
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DAY 0/DAY 1: SINGLE CLICK ACTIVATION AND AUTO- AI-Driven Switch Insights. Know exactly how Juniper EX
PROVISIONING FOR WIRED SWITCHES Series Switches are performing with detailed switch metrics
and insights at a device level such as CPU, memory utilization
One Step, Simplified Onboarding. With true plug and play
and Virtual Chassis status, as well as down to the port level
capabilities, the wired access layer can be onboarded onto the
including bytes transferred, traffic utilization and power draw.
cloud with a single activation code. Network admins can get
It shows performance series data and real-time status data for
visibility into switch metrics and service levels for wired devices
connected endpoints. Wired Assurance also logs and correlates
within a few minutes.
switch events, like configuration changes, firmware updates and
Existing EX deployments (“brownfield”) can take advantage of system alerts. By hovering over the switch ports, device details
Wired Assurance as well, once adopted to the cloud. (wired client or access point) and connectivity details (connected
speed, PoE status, and throughput) pop up.
Configurations Models. Enable consistent configurations via global
templates through the cloud with the flexibility for specific switch
and site attributes. Colorless ports add another dimension of plug
and play, where the Mist Cloud can automatically detect the type of
device plugged into the switch and apply the relevant port profiles.
This helps to drive consistency and commonality across a number
of sites, while streamlining bulk deployment rollouts.
Device, Port and Interface Profiles for Static and Auto
Provisioning. Port profiles provide a convenient way to manually
or automatically provision switch interfaces. For the static
provisioning of color ports, users can manually assign profiles
to specific port ranges and odd/even ports.
For the auto-provisioning of colorless ports, simply plug in the
end client into the port. Users set up the profiles and the Mist
platform can automatically configure and apply policies to specific
types of wired devices (access point, corporate device, IoT device,
etc.) based on LLDP, radius name or manufacturer OUI attributes.
Open APIs for Third Party Integrations. Proactively monitor the
network with the power of 100% programmable APIs for full
automation of activation, onboarding and configuration. Mist
APIs are open and seamlessly integrate with third party systems
like ServiceNow and Splunk which support APIs for automated
ticketing, troubleshooting, and more.

DAY 2 AND BEYOND: AI-DRIVEN OPERATIONS

Wired Service Level Expectations (SLEs). Get operational
visibility into the wired experience with SLEs for Juniper EX Series
Switches. Enforce throughput, successful connects and switch
health with pre- and post-connection performance metrics. Pre-
connection shows the number and time of successful connects
and authentication, while post-connection measures throughput
and detects STP loops, interface errors and congestion—all in
one dashboard. SLEs help to measure and manage networks
for simplified troubleshooting and proactive anomaly detection.

Monitor Wireless Network Wired Network Insights

Monitor
WiFi
Success
ServiceRate
Levels Insights
Values Settings
Marvis™

Clients
Wired Clients
Access Points

Switches

Location

Analytics
System Changes
Network

Firmware Upgrade
Organization

Switch “Corp-B-MAIN-SW” upgraded to version 18.1R2.1

92%
100%
Congestion 10%
Throughput 50% Admin Action 09:22 AM Nov 8 Interface Anomalies 19%
success 0% Network 71%

93%
100%
Authentication 56%
Successful Connects 50%
DHCP 44%
success 0%

CPU
93%
7%
100%
Memory 5%
Switch Health 50%
Temperature 0%
success 0%
Switch Uptime 88%
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Wired Clients Health Metrics. See an inventory of switches Natively Integrated Juniper EX Series Switches. The following
and wired devices in a list, topology or location view. Wired models of Juniper Networks EX Ethernet Series Switches are
Assurance ensures optimal network operations with key health supported:
metrics such as switch firmware compliance, switch AP affinity,
PoE compliance, and missing VLANs. These metrics are available
for multivendor environments across all vendors’ wired switches EX 4600/4650
when paired with Mist access points and the Marvis cloud
service.

EX 4300

EX 3400

EX 2300

Marvis AI-Driven Virtual Network Assistant. Marvis, a

complementary cloud service to Wired Assurance, transforms
IT operations towards The Self-Driving Network with simplified
FOR MORE INFORMATION
troubleshooting and performance analysis for helpdesk staff
and network administrators. Simply ask a question in natural To find out more about Juniper Networks and Mist product
language and get actionable insights. Marvis brings proactive solutions, please visit www.juniper.net and www.mist.com.
anomaly detection into the SLE dashboard so users know
when there are deviations from established baselines. And with
Marvis Actions, users get proactive recommendations for wired ABOUT JUNIPER NETWORKS
issues such as missing VLANs, bad cables, or port negotiation Juniper Networks brings simplicity to networking with
mismatches and spanning tree loops. products, solutions and services that connect the world.
Through engineering innovation, we remove the constraints
and complexities of networking in the cloud era to solve the
toughest challenges our customers and partners face daily. At
Monitor

Marvis™

Clients

Access Points
Juniper Networks, we believe that the network is a resource for
Switches 6
9
sharing knowledge and human advancement that changes the
world. We are committed to imagining groundbreaking ways to
Location

Analytics

Network
4 Missing VLAN

1 Bad Cable
deliver automated, scalable and secure networks to move at the
speed of business.
Organization

1 Negotiation Mism...

ABOUT MIST
Mist built the first AI-driven, microservices cloud-based Wireless
LAN (WLAN), which makes Wi-Fi predictable, reliable, and
Please reference the Marvis datasheet for more details. measurable and enables scalable indoor location services like
wayfinding, proximity messaging and asset visibility. In addition,
Accelerate Your Digital Transformation with Network Mist’s AI technology plays a key role in bringing automation and
Insights. Wired Assurance includes a base analytics capability insight across the full IT stack, delivering seamless end-to-end
for analyzing up to 30 days of data which enables you to user experiences and substantial IT cost savings. In 2019, Mist
simplify the process of extracting network insights from data was acquired by Juniper Networks and operates as a business
and analytics across your enterprise. Review your network unit focused on the AI-Driven Enterprise which combines Mist’s
throughput peaks to properly align your support resources. To next-generation wireless platform with Juniper’s best-in-class
extend these capabilities to 3rd party network elements and switching, routing, security and SD-WAN solutions to deliver
the ability to consume up to one year of data, along with the unsurpassed end-to-end user and IT experiences.
option to generate customized reports, Mist Premium Analytics
is available as an additional subscription.

Mist Systems, Inc. | mist.com | [email protected] | +1 408-326-0346 | 1601 S. De Anza Blvd. #248, Cupertino, CA 95014
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