PIXMA iX5000 / iX4000

SERVICE MANUAL
Revision 0

QY8-13AP-000
COPYRIGHT©2006 CANON INC. CANON PIXMA iX5000 / iX4000 0206 XX 0.00-0
Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to
learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is
sold. For this reason, it may contain information that is not applicable to your region.

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are
made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of
the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Copyright

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written
permission of Canon Inc., except in the case of internal business use.

Copyright © 2005 by Canon Inc.

CANON INC.
Inkjet Device Quality Assurance Div. 2
451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan
I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iX5000 / iX4000:

Part 1: Maintenance
Information on maintenance and troubleshooting of the PIXMA iX5000 / iX4000

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iX5000 / iX4000

Part 3: Appendix
Block diagrams and pin layouts of the PIXMA iX5000 / iX4000

Reference:
This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate Parts Catalog.
II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY /INDICATION

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on ServicePart Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Grease application

(3) Waste ink counter setting

(4) User mode

(5) Service mode

Service test print, EEPROM initialization, Waste ink counter reset

Destination settings

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. PRINTER TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNTOF INK PURGED

3. PRINT MODE

3-1. Normal Color Printing

3-2. Normal Grayscale Printing

3-3. Borderless Printing

3-4. Camera Direct Printing

4. FAQ (Problems Specific tothe iP4000 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION ANDPIN LAYOUT

2-1. Logic Board Ass'y

2-2. Carriage Board (Print Head Connector)

3. PIXMA iX5000 / iX4000 Specifications

 art 1
MAINTENANCE
1-3. Product Life

(1) Printer
Specified print volume (I) or the years of use (II), whichever comes first.
(I) Print volume: 24,000 pages

Black 1,500
character
pattern 13,600
pages
Color A4,7.5%dutypercolorpattern 4,400pages
A4, photo, borderless printing 3,600 pages
4x6,photo,borderlessprinting 600pages
Postcard,photo,borderlessprinting 1,800pages

(II) Years of use: 5 years of use

(2) Print head

Print volume: 24,000 pages

Black 1,500 character pattern 13,600 pages

Color A4,7.5%dutypercolorpattern 4,400pages
A4,photo,borderlessprinting 3,600pages
4x6,photo,borderlessprinting 600pages
Postcard,photo,borderlessprinting 1,800pages

(3) Ink tank (target value)

Pattern Inktankused Printyield

Blacktext PGI-5BK Approx.800pages

Colorchart PGI-5BK Approx.1,400pages
CLI-8C Approx.710pages

CLI-8M Approx.470pages

CLI-8Y Approx.460pages
Photo chart PGI-5BK Approx.3,800pages

CLI-8C Approx.380pages

CLI-8M Approx.250pages

CLI-8Y Approx.250pages

Black text: When printing the Canon standard pattern (1,500 characters per page)
on A4 size plain paper, with the default settings in the
Windows XP driver, using Word 2003.
Color chart: When printing the ISO/JIS-SCID N5 pattern on A4size plain paper in bordered printing, with thedefault settings in the Windows
XP driver, using Photoshop 7.0.
Photo chart: When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in
borderless printing, with the default settings in
the Windows XP driver, using Windows XP Photo Printing Wizard.

The print yield in the table above is an average value measured in continuous printing, using the ink tank immediately after it is unsealed, until
the ink is out. Ink yield may vary depending on texts and photos printed, application software, print mode, and type of paper used.
When the machine is turned on and while printing, each ink may be used for protecting the print head and maintaining print quality.

1-2
1-4. Special Tools
Name Tool
No. Application Remarks
FLOIL KG-107A QY9-0057-000 To be applied to the sliding portions of the In common with the
carriage shaft, and printer's sliding portions S520.
(gears).

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover is opened, and the carriage
moves to the center).

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1-3
 *1: Before replacement of the logic board ass'y, checkthe waste ink amount(by service test print or EEPROMinformation print). If the waste
ink amount is 7% or more, also replace the ink absorber kit (QY5-0164) when replacing the logic board ass'y.
QM2-3393: iX5000 logic board ass'y
QM3-1654: iX4000 logic board ass'y
[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]

2-3. Warnings

Printer (no LED indications):

Displayed
warning Remarks
Low ink Status indication only.
Print head temperature rise If the print head temperature is high when the access cover is opened, the warning is
displayed*1.
When the print head temperature falls, the warning is released.
Protection of excess rise of the print head If the print head temperature exceeds the specified limit, a Wait is inserted during
temperature printing,

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the access cover is opened.

2-4. Troubleshooting by Symptom

Symptom Solution Remarks
The power does not turn on. Replace the
The power turns off immediately after - AC adapter, or
power-on. - logic board ass'y*1.
Faulty operation
A strange noise occurs. Remove foreign material, or attach a removed part if any.
Printing stops mid-way. Replace the logic board ass'y*1.
Multiple sheets feed. Replace the sheet feed unit.
Paper does not feed. Remove foreign material, or replace the sheet feed unit.
Paper feed
problems Paper feeds at an angle. Remove foreign material,
adjust the paper guide, or
replace the sheet feed unit.
No printing, or no color ejected. Replace the
- ink tank,
- print head*2, or
- logic board ass'y*1,
remove foreign material from the purge unit caps, if any, or
replace the purge unit.
Printing is faint, or white lines appear on Remove and re-install the print head, or replace the
printouts even after print head cleaning. - ink tank,
Line(s) not included in the print data appears - print head*2,
on printouts.
- purge unit, or
- logic board ass'y*1.
Unsatisfactory
print quality Paper gets smeared. Feed several sheets of paper,
perform bottom plate cleaning, or
clean the paper path with cotton swab or cloth.
A part of a line is missing on printouts. Replace the
- ink tank, or
- print head*2.
Color hue is incorrect. Replace the
- ink tank, or
- print head*2, or
perform print head alignment.
Printing is incorrect. Replace the logic board ass'y*1.

1-6
 No ejection of black ink. Replace the
- ink tank, or
- print head*2, or
remove foreign material from the purge unit caps, if any, or
replace the purge unit.

Graphic or text is enlarged on printouts. When enlarged in the carriage movement direction,
clean grease or oil off the timing slit strip film, or
replace the
- timing slit strip film,
- carriage unit, or
*1
- logic board ass'y .
When enlarged in the paper feed direction,
clean grease or oil off the timing slit disk film, or
replace the
- timing slit disk film,
- timing sensor unit, or
- logic board ass'y*1.

*1: Before replacement of the logic board ass'y, checkthe waste ink amount(by service test print or EEPROMinformation print). If the waste
ink amount is 7% or more, also replace the ink absorber kit (QY5-0164) when replacing the logic board ass'y.
[See Section 3-3. Adjustment / Settings, (5) Service mode, for details.]

*2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.

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1-7
3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part Notes on replacement*1 Adjustment / settings Operation check
Logic board ass'y - Before removal of the logic board After replacement: - EEPROM information print
QM2-3393 (iX5000) ass'y, remove the power cord, and 1. Initialize the EEPROM. - Service test print
allow for approx. 1 minute (for
QM3-1654 (iX4000) discharge of capacitor's 2. Reset the waste ink counter. - Printing via USB connection
accumulated charges), to prevent 3. Set the destination in the - Direct printing from a digital
damages to the logic board ass'y. EEPROM. camera
- Before replacement, check the 4. Check the ink system function.
waste ink amount (by service test [See 3-3. Adjustment / Settings, (5)
print or EEPROM information Service mode, for details of 1 to 4]
print). If the waste ink amount is
5. Perform the print head alignment
7% or more,
absorber also replace
kit when the the
replacing ink in the user mode.
logic board ass'y.
[See 3-3. Adjustment / Settings,
(5) Service mode, for details.]
Ink absorber kit After replacement: - Service test print
QY5-0164 1. Reset the waste ink counter. - EEPROM information print
[See 3.3. Adjustment / Settings, (5)
Service mode.]
Carriage unit At replacement: - Service test print (Confirm ink
QM2-3361 1. Apply grease to the sliding system function.)
portions.
[See 3-3. Adjustment / Settings,
(2) Grease application.]
After replacement:
1. Check the ink system function.
[See 3.3. Adjustment / Settings,
(5) Service mode.]

2. Perform the print head alignment

in the user mode.
Paper feed motor - The red screws securing the paper At replacement:
QK1-1996 feed motor are allowed to be 1. Adjust the paper feed motor.
loosened. (DO NOT loosen any
other red screws.) [See 3-3. Adjustment / Settings, (1)
Paper feed motor adjustment.]
Platen unit :
After replacement - Service test print
QM2-3353 1. Check the ink system function.
[See 3-3. Adjustment / Settings, (5)
Service mode.]

Platen unit: QM2-3353 - Replace the ink absorbers (QC1- After replacement :
Carriage unit: QM2-3361 8876, QC1-8877) to the new ones, 1. After the platen unit is installed,
since they get torn in removal and attach a new ink absorber to the
Feed roller ass'y
installation of the platen unit. platen unit and output support
Output support unit: QM2- unit.
3358
[See 3-2. Special Notes on Repair
Servicing, (2) Platen unit removal
and reassembly.]
Purge unit: QM2-3370 - Attach the tube cover (QC2-2480) At replacement:
Waste ink tube: QC1-6458 properly. 1. To protect the waste ink tube
Output support unit: QM2- from being pinched when
3358 reassembling the printer unit
chassis into the bottom case
unit, attach the tube cover.
[See 3-2. Special Notes on Repair
Servicing, (3) Printer unit
assembly.]
Timing slit strip film - Upon contact with the film, wipe After replacement: - Service test print
QC1-6394 the film with ethanol. 1. Perform the print head alignment
- Confirm no grease is on the film. in the user mode.

1-8
Timing slit disk film (Wipe off any grease thoroughly
QC1-6229 with ethanol.)
- Do not bend the film.
Print head After replacement: - Service test print
QY6-0059 1. Perform the print head alignment
in the user mode.

*1: General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.

[See 3-2. Special Notes on Repair Servicing, (1) Flexible cable and harness wiring, connection, for details.]

- Do not drop the ferrite core, which may cause damage.

- Protect electrical parts from damage due to static electricity.

- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect
the logic board ass'y from damages).

- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.

- Protect the units from soiled with ink.

- Protect the housing from scratches.

- Exercise caution with the red screws, as follows:

i. The red screws of the paper feed motor may beloosened only at replacement of the paper feed motor unit (DO NOT loosen them
in other cases).

ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are not adjustable
in servicing).

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1-9
3-2. Special Notes on Repair Servicing

(1) Flexible cable and harness wiring, connection

Be cautious of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or
emission of smoke.

(I) Logic board ass'y wiring

(II) Paper feed motor side wiring

1-10
(2) Platen unit removal and reassembly
When the platen unit is removed from the printer unit, the ink absorbers* (QC1-8876, QC1-8877) will be cut. After the platen unit is
assembled into the printer unit, attach new ink absorbers.

* The ink absorbers transfer ink off the paper edge in borderless printing to the waste ink absorber in the bottom case, and they
are attached to the platen unit through to the output support unit.
When the platen unit is removed from the printer unit, the ink absorbers will be torn. To prevent possible ink leakage due to improper ink
flow via the torn absorbers, replace the ink absorbers to the new ones.

How to attach the ink absorbers:

(I) Along the folding line marked on the absorber (the red line in the photo below), fold the ink absorber so that the double-sided adhesive will
be the inside.

Ink absorbers folded

(II) Peel off the cover sheet from the adhesive tape, attach the ink absorber to the platen unit, and insert the remaining portion of the ink
absorber into the slot of the platen unit (indicated by the blue circle in the photo below).

Ink absorber on the right (same as the one on the left)

1-11
 (III) Confirm
then peel thatadhesive
off the the ink cover
absorbers come
sheet, and out from
attach thethe
inkslots under the
absorbers output
to the support
output unitunit
support (indicated
as shownbyinthe
theblue circles in the photo below),
photo.

Ink absorbers attached to the output support unit

(3) Printer unit assembly

At replacement of the purge unit (QM2-3370), output support unit (QM2-3358), or waste ink tube (QC1-6458), be sure to attach the new tube
cover (QC2-2480).
Without the tube cover, the tube may be pinched and blocked when assembling the printer unit into the bottom case, preventing proper
purging, resulting in ink leakage or strange noise.

Tube cover location:

Align the left edge of the tube cover to the small slot, as shown in the photo below.

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1-15
<Destination settings procedures>

In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table
below, and press the Power button.

Time(s) LED
indication Destination
0times Green(Power) No change of the destination
1time Orange(Alarm) Japan
2times Green(Power) Korea
3times Orange(Alarm) US
4times Green(Power) Europe
5times Orange(Alarm) Australia
6times Green(Power) Asia

7times Orange(Alarm) China

8times Green(Power) Taiwan
9 times or more Orange (Alarm) Return to the menu selection
Note: After setting the destination, confirm the model name and destination in service test print orEEPROM information print.
[See 3.4. Verification Items, (1) Service test print,
or (2) EEPROM information print.]

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1-18
3-4. Verification Items

(1) Service test print

<EEPROM information contents>

On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of
the printout.)

iX5000 (iX4000): Model name

JPN: Destination

Vx.xx: ROM version

USB (xxxxxx): USB serial number

FA = xx xx xx: Reserved for plant use

D = xxx.x: Waste ink amount (%)

AB (C = OK Y = ...): Ink system check result

Note: The waste ink amount shouldbe confirmed by EEPROMinformation print (not by service test print).

<Print check items>

On the service test print (sample below), confirm the following items:

- Check 1, top of form accuracy: The lines shall not extend offthe paper.

- Check 2, EEPROM information

- Check 3, nozzle check pattern: Ink shall be ejected from allnozzles.

- Check 4, check pattern for uneven printing due to line feeding:There shall be no remarkable streaks or unevenness.

- Check 5, check pattern for uneven printing dueto carriage movement (standard mode): There shall be noremarkable unevenness.

- Check 6, check pattern for uneven printing dueto carriage movement (highest print quality mode):There shall be noremarkable
unevenness.

- Check 7, check pattern for paper thickness lever operation:The line shall slide at thecenter.

- Check 8, check pattern for straight line and carriage accuracy: There shall be no misalignment or breakage of the lines.

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<Service test print sample>

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(2) EEPROM information print
<How to read EEPROM information print>

Print sample:

iX5000 JPN V1.04 IF(USB2=1) D=004.5 ST=2005/12/27-18:30

ER(ER0=1000 ER1=5100) LPT=2006/02/09-09:09

PC(M=002 R=000 T=001 D=009 C=009)

CLT(BK=2006/02/25-18:30 CL=2006/02/25-18:30)

CH=00002 CT(PBK=040 C=109 M=012 Y=113) IS(PBK=1 C=1 M=1 Y=1)

P_ON(S=00009) A_REG=1 M_REG=0

UR(A(BKoe)=000 B(Coe)=000 C(Moe)=000 D(SCoe)=000 E(SMoe)=000

F(BKbi)=000 G(CLbi)=000 H(BK-CL)=000 I(SCLbi)=000 J(C-SC)=000 K(S-SM)=000

L(NZctr)=000 M(NZedge)=000

WP=0024 CDIN(PB=000) MSD(015)

PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000)

CDPAGE(All=00000 A3=00000 A4=00000) EDGE=(All=00000 A3=00000 A4=00000)

SIZE=(A3=00020 A4=00050) 2L=00000) L=00000 PC=00013)

Head TempBK=18.5 Head TempC=17.5 Env Temp=30.0 FF(3F 3F 3F)

HDEEPROM

V0001 SN=0318-A43D

LN(00000 00000 00001 00003 00001 00000 00000) ID=00

IL=(PBK=000 BK=000 Y=001 M=001 M2=001 C=000 C2=001)

Printed items:

1. Model name 2. ROM version 3. Connected I/F (USB2) 4. Waste ink amount 5. Installation date

6. Operator call/service call error record 7. Last printing time

8. Purging count (manual/deep cleaning/timer/dot count/ink tank replacement)

9. Cleaning time (BK/CL)

10. Print head replacement count 11. Ink tank replacement count (PBK/Y/M/C) 12. Ink status (PBK/Y/M/C)

13. Power-on count (soft) 14. Automatic print head alignment by user 15. Manual print head alignment by user

16. User print head alignment values (Bkoe/Coe/Moe/SCoe/SMoe/ Bkbi/CLbi/BK-CL/SCLbi/C-SC/M-SM/ NZctr/NZedge)

17. Wiping count 18. Camera Direct Print-supported device connectionrecord 19. Longest period where printing stops

20. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo
Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope)

21. Camera Direct printpages (total, A3, A4) 22. Borderless print pages(total, A3, A4)

23. Print pages by paper size (A3, A4, 5x6, 4x6, postcard)

24. Print head temperature (BK/CL) 25. Inside temperature 26. Line inspection information

HDEEPROM

27. Version 28. Serial number

29. Lot number 30. Print head ID

31. Ink ejection level (PBK, Y, M, M2, C, C2)

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4. PRINTER TRANSPORTATION

This section describes the procedures for transporting the printer for returning after repair, etc.

1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feed unit is raised.

2) Keep the print headand ink tanks installed in thecarriage.

[See Caution 1 below.]
3) Turn off the printer to securely lockthe carriage in the homeposition. (When the printer is turned off, the carriage is automatically locked
in place.)
[See Caution 2 below.]

Caution:
(1) If the print head is removed from the printer and left alone by itself, ink (especially the pigment black ink) is likel
y to dry. For this

reason, keep the print head installed in the printer even during transportation.
(2) Securely lock the carriage in thehome position, to prevent the carriage from movingand applying stress to the carriage flexible cable,
or causing ink leakage, during transportation.
Memo:
If the print head must be removed from the printer and transported alone, perform the following:
(1) Attach the protective cap (used when the packing was opened) to the print head (to protect the print head face from damage due
to
shocks).

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 art 2
TECHNICAL REFERENCE
1. NEW TECHNOLOGIES

(1) New ink tank system (PGI-5, CLI-8)

An LED is installed in each ink tank.
By the LED indication, wrong installation of the ink tanks will be prevented, and the remaining ink level can be visually recognized with the
ink tanks seated in the carriage.
The combination of the new pigment-based black ink with higher resistance against bleeding or marker pens and the new dye-based inks with
higher photo quality and weather resistance makes the new ink system strong in both photo and text printing.
(2) Super-photo quality printing

By the FINE technologies, 2 pl of ultra-fine ink droplet is adopted. The iX5000 / iX4000 provides excellent super-photo
print quality without graininess at the maximum resolution of 4,800 dpi x1,200 dpi *1, which is equal to that of a 6-color
printer.
*1: Printing at the minimum distance of 1/4800 inch between the dots.

(3) Speed
Approx. 42 sec. in 4 x 6 borderless printing (standard mode, Photo Paper Pro, Full Page SCID No.2)
For reference:
iX5000: 25 ppm in monochrome print and 17ppm in color print
iX4000: 18 ppm in monochrome print and 14ppm in color print
(4) Direct Printing Function
The Camera Direct Print standard, PictBridge, is supported.
The Bubble Jet Direct is not supported..

(5) USB 2.0 Hi-Speed supported

The iX5000 / iX4000 supports USB 2.0 Hi-Speed, enabling high speed data transfer in use with the computer, OS, and USB hub. However,
the parallel I/F (IEEE1284) is removed.

(6) Borderless printing supported (iX4000)

The iX4000 supports borderless printing, which the i6100 (the least-expensive in the existing A3 models) does not support.

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2-1
 *1: When 24 to 60 hours have elapsed since the previous Black cleaning, timer cleani ng - 0 is performed. However, this cleaning will
be conducted up to 5 times from the printer installation, and no further timer cleaning - 0 will be performed.
*2: The period of time since the previous cleaning is counted by Black and Color separately. For this reason, the cleaning mode may
differ according to Black or Color.
*3: If a black ink is removed for 10seconds or longer, Black cleaning is performed.
If one of the color ink tanks is removed for 60 seconds or longer, Color cleaning is performed.
(Cleaning is performed according to the period of time an ink tank is removed from the print head, regardless of whether the ink
tank is actually replaced or not. If the same ink tank is removed and installed back multiple number of times,
cleaning is
performed based on the accumulated period of time the ink tank is removed.)
In the above condition, when only the black ink tank is removed, Black cleaning is performed. When one of the color ink tanks is
removed, Color cleaning is performed. Both the black and color ink tanks are removed, All-at-the-same-time cleaning is
performed.

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2-3
4. FAQ (Problems Specific to the iX5000 / iX4000 and Corrective Actions)
Possible call or
No. * Function Phenomenon Condition Cause Correctiveaction
complaint
Soiling on the - After continuous In borderless printing, 1. Perform Bottom plate - Paper gets
back side of paper borderless printing of printing is performed to cleaning (from the smeared.
(lines or streaks small sized paper (such the size slightly larger printer driver) up to - The back side of
parallel to the as 4 x 6), when a largerthan the paper size, and 3 times .*1
paper gets
paper feed sized paper (such as A4)ink off the paper is
2. If soiling on the paper smeared.
direction) is printed. absorbed by the platen's
still remains after 3
- With Photo Paper Plus ink absorber. Absorbed
times of Bottom
1 A Print results Double Sided or ink may attach to the
plate cleaning, wipe
postcards, the platen rib(s) after
the platen rib(s) and
phenomenon is likely to several dozen sheets are their surroundings
be noticeable and to be printed, causing soiling with a cotton swab.
complained of by users, at the leading edge of
as printing is performed side
paperoforpaper.
on the back
on both sides of such
paper.
Carriage error - The protective material is A user missed the step While following the - An error occurs.
during setup not removed from inside to remove the protective instructions in the Easy - The Power and
the printer, when the material which is given Setup Instructions, pull Alarm lamps
printer is turned on. in the Easy Setup the tape to remove the alternately blink 2
2 C Setup
Instructions. right and left protective times.
material, then turn the
printer off and turn it on - A strange noise is
again. heard.

*1: Change the paper in each Bottom plate cleaning. The cleaning can end when paper does not
get any soiling.

* Occurrence level:
A: The symptom is likely to occur frequently. (Caution required)
B: The symptom may occurunder certain conditions, but likeliness is assumed very low in
practical usage.
C: The symptom is unlikely tobe recognized by theuser, and no practical issues are assumed.

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<Part 2: 4. FAQ>

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 art
APPENDIX
1. BLOCK DIAGRAM
1-1. PIXMA iX5000 / iX4000

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<Part 3: 1. BLOCK DIAGRAM>

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 33,34 A_VH_24V Head drive power supply 24V OUT
35 HVDD_3.3V Head logic power supply 3.3V OUT
36 ROM_SK Head EEPROM serial clock signal OUT
37 ROM_DIO (I) Head EEPROM data signal OUT
38 DIA1 Diode sensor anode 1 IN
39 VHT Head drive power supply 24V OUT
40 B_VH_24V Head drive power supply 24V OUT

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<Part 3: 2. CONNECTOR LOCATION AND PIN LAYOUT; 2-2. Carriage Board>

3-7
 3. PIXMA iX5000 / iX4000 Specifications

<Printer>

Type Desktop serial color bubble jet printer

Paper feeding
Auto sheet feed
method
Resolution 4,800 x 1,200dpi (Max.)
- 4 x 6, borderless printing: Approx. 42 sec. (standard mode, PR-101, Full PageSCID No. 2)
- Camera Direct Printing: Approx. 79 sec. (4x 6, borderless printing, PP-101, default settings)
For reference:
iX5000 MaxSpeed Standard
Black(FineBlack) 25ppm 12.3ppm
Throughput (target
value) Color(FineColor) 17ppm 9.6ppm

iX4000 MaxSpeed Standard

Black(FineBlack) 18ppm 11.4ppm
Color(FineColor) 14ppm 9.0ppm

Printing direction Bi-directional, uni-directional

Print width Max. 322.2mm (329mm in borderless printing)
Interface USB 2.0Hi-Speed
ASF stacking
Plain paper: Max. 13mm (Approx. 150sheets of 64g/m2 paper)
capacity
Paper weight 64 to 105g/m2
Access cover open, Presence of print head / ink tanks, Opening / Closing of front door, Remaining ink amount (optical / dot
Detection functions count), Printing position, Paper presence, Paper end sensor, Waste ink amount, Internal temperature, Pick-up roller, Paper
feed roller position, Carriage position, Head-to-paper distance, Supported camera direct printing device
Acoustic noise
- Highest print quality settings: Approx. 36.6dB
(Highest print
- Quiet mode: Approx. 35.2dB
quality)
Duringoperation Temperature 5Cto35C(41Fto95F)
Environmental Humidity 10%RH to 90%RH (no condensation)
requirements Nonoperation Temperature 0Cto40C(32Fto104F)
Humidity 5%RHto95%RH(nocondensation)

Powersupplyvoltage,frequency Powerconsumption Standby Power-off

Power supply
AC100to240V,50/60Hz Approx.17W Approx.0.8W Approx.0.5W

Printer:
External dimensions With the paper support and output tray retracted:Approx. 601 (W) x 318 (D) x194 (H)mm
With the paper support and output tray extended:Approx. 601 (W) x 839 (D) x372 (H)mm
Weight Approx. 9.3kg, not including print head and optional units
Electromagnetic radiance:
VCCI, CE Mark, SATO, Gost-R, C-Tick, CCC (EMC), Korea (MIC)
Electrical safety:
Related standards
Electrical Appliance and Material Safety Law (DENAN), CB Report, CE Mark, GS, Gost-R, FT, SASO, CCC, SPRING,
(Printer, Adapter)
RPC, Korea EK Environmental regulations:
RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Energy Star, Blue Angel,
Eco Mark, Law on Promoting Green Purchasing
Serial number On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover is

location opened, and the carriage moves to the center.)

Remaining ink
Available (automatic detection by optical method and dot count, enabled at default)
amount detection
Paper type detection Not available
Available (automatic or manual alignment via driver utilities, or automatic alignment via the Resume/Cancel button in
Print head alignment
Camera Direct Printing, automatic alignment at default)

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 <Print head>

Type Singleheadwith4removableinktanks(eachcolor)
Black: 320 nozzles (600dpi), 30pl (pigment-based black)
Print head
Color: 256 nozzles x 5 (1,200dpi), 2pl / 5pl(cyan, magenta), 5pl (yellow)
Ink color Pigment-based black, Dye-based cyan, magenta, yellow
Ink tank PGI-5BK (pigment-based), CLI-8C/M/Y (dye-based)
Weight (Net) Printhead,approx.56g
Supply method As a service part (not including ink tanks)
Partnumber QY6-0064-000

<Supported ink tanks>

Pigment-basedink Dye-basedink
Model name and destination
PGI-5BK BCI-9BK CLI-8C CLI-8M CLI-8Y BCI-7eC BCI-7eM BCI-7eY
PIXMA
iX5000
iX4000
/ Other
than
Japan O X O O O X X X
PIXUS
iX5000 Japan X O X X X O O O

O: Usable
X: Not usable

Note: The ink tanks forthe Japanese models are notcompatible with those for the non-Japanese models.Be sure to use the appropriate ink
tanks in servicing.

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<Part 3: 3. PIXMA iX5000 / iX4000 Specifications>

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