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    Interpersonal Communication Skills

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    Imani Imani
    The document discusses interpersonal communication skills. It analyzes a video that demonstrates verbal, non-verbal, and written communication skills through interactions between employees. The video shows one employee using clear, confident speech to provide directions to a new employee, maintaining eye contact and positive facial expressions. It also shows the employee writing down information for clarification, demonstrating written skills. The document analyzes how this video example illustrates the three types of interpersonal communication skills.

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    Interpersonal Communication Skills

    Uploaded by

    Imani Imani
    30 views4 pages
    The document discusses interpersonal communication skills. It analyzes a video that demonstrates verbal, non-verbal, and written communication skills through interactions between employees. The video shows one employee using clear, confident speech to provide directions to a new employee, maintaining eye contact and positive facial expressions. It also shows the employee writing down information for clarification, demonstrating written skills. The document analyzes how this video example illustrates the three types of interpersonal communication skills.

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    The document discusses interpersonal communication skills. It analyzes a video that demonstrates verbal, non-verbal, and written communication skills through interactions between employees. The video shows one employee using clear, confident speech to provide directions to a new employee, maintaining eye contact and positive facial expressions. It also shows the employee writing down information for clarification, demonstrating written skills. The document analyzes how this video example illustrates the three types of interpersonal communication skills.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    30 views4 pages

    Interpersonal Communication Skills

    Uploaded by

    Imani Imani
    The document discusses interpersonal communication skills. It analyzes a video that demonstrates verbal, non-verbal, and written communication skills through interactions between employees. The video shows one employee using clear, confident speech to provide directions to a new employee, maintaining eye contact and positive facial expressions. It also shows the employee writing down information for clarification, demonstrating written skills. The document analyzes how this video example illustrates the three types of interpersonal communication skills.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    Running Head: INTERPERSONAL COMMUNICATION SKILLS 1

    Interpersonal Communication Skills

    Student’s Name

    Institutional Affiliation

    Date
    INTERPERSONAL COMMUNICATION SKILLS 2

    Interpersonal Communication Skills

    Interpersonal communication skills has been classified as an art that is always gained

    through education or just learning. And thus in the same spirit, it’s prone to improvement every

    time it’s well applied. The skill has become very important and necessary in the ever day life

    operations due to its simplistic manner that it allows one t project or express what they do feel or

    even want to do (Trickey, Newcomb, Porrey, Wright, Bayless, Piscitani, & Dort, 2016). It was

    perfectly in an event where the communication has to be very simple and fluent. This essay

    purposes to explore on the three communication skills which include the verbal skills, non-verbal

    together with the written skills. This is to be elaborated from a sort video clip-on interpersonal

    communication skills which is name “ways to improve interpersonal ay” [ CITATION Top13 \l

    1033 ].

    The video on the interpersonal skills does contains numerous characters who are being

    used to demonstrate the skills which include the verbal, on-verbal and the written skills

    (Karnieli-Miller, Michael, Segal, & Steinberger, 2018). They get caught in different situations

    doing varied activities and the mode or manner in which they behave towards one another is

    what is basically used to demonstrate the skills.

    From the video, the first skill which is verbal communication is well demonstrated when

    one of the employee who is a new employee in the video approaches a colleague to enquire

    about some direction. The colleague s very clear, very friendly at first, does speak with a lot of

    confidence and the authenticity in what he says, he does not talk much and importantly his body

    language is very impressive.

    Non-verbal skills, comes in during the conversation with the eye contact being maintain

    between the two employees as they talk (Crawford, McGrath, Christiansen, Roach, Salamonson,
    INTERPERSONAL COMMUNICATION SKILLS 3

    Wall, & Ramjan, 2020). their facial expression comes with very excited faces, they seem happy

    talking to each other, they are seen standing a few distances away from one other this is to

    provide for a personal space between them.

    Then finally, after a few minutes of talking, the new worker asks for more elaboration.

    This forces the other colleague to pull out a pen and a paper from his locker to write down some

    information (Riley, & Simons, 2016). We can hear her saying that this is very clear and thorough

    thank you. This is a demonstration of written communication skill.

    In conclusion all the three communication skills have been demonstrated by the workers’

    interactions in the video.in this essay, have just picked on one instance of the two workers

    interacting to demonstrate the three skills


    INTERPERSONAL COMMUNICATION SKILLS 4

    References

    Trickey, A. W., Newcomb, A. B., Porrey, M., Wright, J., Bayless, J., Piscitani, F., ... & Dort, J.

    (2016). Assessment of surgery residents’ interpersonal communication skills: validation

    evidence for the Communication Assessment Tool in a simulation environment. Journal

    of surgical education, 73(6), e19-e27.

    Karnieli-Miller, O., Michael, K., Segal, O., & Steinberger, A. (2018). Assessing an intervention

    focused on enhancing interpersonal communication skills and humor: a multi-method

    quasi-experiential study among medical students. Health communication, 33(12), 1560-

    1572.

    Crawford, R., McGrath, B., Christiansen, A., Roach, D., Salamonson, Y., Wall, P., & Ramjan, L.

    M. (2020). First year nursing students’ perceptions of learning interpersonal

    communication skills in their paid work: A multi-site Australasian study. Nurse

    Education in Practice, 48, 102887.

    Riley, T. J., & Simons, K. A. (2016). The written communication skills that matter most for

    accountants. Accounting Education, 25(3), 239-255.

    [ CITATION Top13 \l 1033 ] https://www.youtube.com/watch?v=ypquQYbilyU

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