Chapter 8 Mcqs

MCQ: Multiple Choice Questions and
Answers of chapter 8
Planning involves defining the organization’s goals, establishing an overall strategy for
achieving those
goals, and developing a comprehensive set of plans _____________.
a. as to which shift will perform what work functions
b. to determine which manager will be over which department
c. to integrate and coordinate organizational work
d. to establish the quality and quantity of work to be accomplished
(c)
Informal planning is _________.
a. performed at the lowest organizational level
b. general and lacks continuity
c. developed in informal meetings at a resort
d. specific and is developed by the middle managers for their department
(b)
In formal planning, _________.
a. specific goals covering a period of years are defined
b. specific goals are developed and not written
c. general goals are developed and not written
d. general goals covering an unspecified period of years are defined
(a)
Formal planning involves which of the following aspects?
a. developing general objectives
b. planning for up to one year
c. writing objectives
d. distributing the plan to all managerial employees
(c)
In informal planning, __________ sharing of goals with others in the organization.
a. everything may be written down, but there is little or no
b. everything is written down, and there is
c. nothing is written down, and there is little or no
d. nothing is written down, therefore management does a lot of
(c)
Planning gives direction, reduces the impact of change, minimizes waste and redundancy, and
__________.
a. establishes the workloads for each of the departments
b. sets the basis used for promotion of individuals within the organization
c. eliminates departments that are found to not be needed within the plan
d. sets the standards used in controlling
(d)
Planning can’t eliminate change. Managers plan in order to ___________.
a. be prepared for when changes in management at the top occurs
b. anticipate changes and develop the most-effective response to changes
c. decide what needs to be done when a change in environments happen
d. have the appropriate materials available when the demand for them comes about
(b)
The effect of planning on managers is that it forces them to do which of the following?
a. react to change
b. consider the impact of change
c. respond indiscriminately
d. develop bureaucratic response models
(b)
Generally speaking, which of the following factors least constrains high performance in
planning
organizations?
a. quality of planning
b. extent of planning
c. implementation of plans
d. environmental factors
(a)
Studies of performance in organizations that plan have reached ___________.
a. somewhat negative conclusions regarding the benefits of planning
b. generally mixed conclusions regarding the benefits of planning
c. generally negative conclusions regarding the benefits of planning
d. generally positive conclusions regarding the benefits of planning
(d)
The quality of the planning process and the appropriate implementation of the plans probably
___________.
a. don’t contribute to high performance nearly as much as the extent of planning
b. contribute more to high performance than does the extent of planning
c. contribute less to high performance than does the extent of planning
d. should be studied more to factually determine which contributes the most
(b)
Governmental regulations, powerful labor unions, and other critical environmental forces
constrain managers’ options and __________.
a. reduce the impact of planning on an organization’s performance
b. increase the impact of planning on an organization’s performance
c. neutralize the impact of planning on an organization’s performance
d. don’t affect the impact of planning on an organization’s performance
(a)
In studies in which formal planning did not lead to higher performance, ____________.
a. the external environment often was the culprit
b. management execution of the plans was most often the reason for failure
c. employee implementation of the plans was the primary reason for failure
d. lack of communication was most often the reason for failure
(a)
Planning is often called the primary management function because it ____________.
a offers some basis for future decision making
b. creates the vision for the organizational members to work toward
c. establishes the basis for all the other functions
d. sets the tone for the organizational culture
(c)
Planning involves two important elements: ___________.
a. goals and decisions
b. goals and plans
c. plans and decisions
d. goals and actions
(b; moderate; p. 160)
Official statements of what an organization says and what it wants its various stakeholders to
believe are
referred to as ___________.
a. real goals
b. stated goals
c. committed goals
d. comprehensive goals
(b)
Which of the following is true concerning an organization’s stated objectives?
a. They issue identical objectives to all constituents.
b. Organizations typically have internal and external sets of objectives.
c. They may issue different objectives to stockholders, customers, employees, and the public.
d. Stated objectives are usually in line with short-term actions.
(c)
What should a person do to understand what the real objectives of the organization are?
a. observe organizational member actions
b. attend a stockholders’ annual meeting
c. read their annual report
d. watch television news reports
(a)
When we categorize plans as being directional versus specific, we are categorizing them by
____________.
a. breadth
b. specificity
a. frequency of use
d. depth
(b)
When we categorize plans as being single use versus standing, we categorize them by
____________.
a. breadth
b. specificityc.
frequency of use
d. time frame
(c)
A state legislative plan that calls for a 2.45 percent increase in tobacco sales tax for the next 2
years would
be considered what type of plan?
a. strategic
b. operational
c. specific
d. directional
(c)
Directional plans do which of the following?
a. have clearly defined objectives
b. identify general guidelines
c. meet the needs of a unique situation
d. last for 3–5 years
(b)
50. Which of the following is true concerning standing plans?
a. They provide guidance for activities repeatedly performed in the organization.
b. They provide guidance for 1–3 years.
c. They specify general guidelines.
d. They are specifically designed to meet the needs of a unique situation.
(a)
A city’s policy concerning skateboarding on downtown sidewalks that provides guidance for
police action
would be considered what type of plan?
a. standing
b. contingency
c. directional
d. single use
(a)
The most common ways to describe organizational plans are by their breadth, time frame,
specificity and
___________.
a. quantifiability
b. flexibility
c. frequency of use
d. attainability
(c)

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MCQ: Multiple Choice Questions and

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