STAIRISER SR

USER HANDBOOK

IMPORTANT
Before using your Stannah Stairiser platform lift, please
ensure that you read and familiarise yourself with these
instructions.
 CONTENTS

Introduction 3
Intended Use 5
General Layout 6
Operating Instructions 10
Emergency Operations 16
General Stairiser Care Procedures 19
Trouble Shooting Guide 20
Notes 23
Warranty Promise 25
Service Branch Contact Details 27

NOTE:
Whilst every lift has been made to ensure the clarity and accuracy of this hand
book, we cannot be held responsible for any damage or injury resulting in
negligence or misuse of this stairiser.

2
INTRODUCTION

This users handbook is to help provide an understanding of correct and safe use of the
Stannah Stairiser SR.

Your lift has been manufactured and installed in accordance with the Supply of Machinery
(Safety) Regulations 2008 (2008 No.1597).
It is important that you arrange for the lift to receive regular inspection and servicing by a
competent person at intervals not exceeding six months, after the 12 months guarantee
period.

Failure to ensure servicing is carried out could lead to unreliable or unsafe operation.

For all enquiries regarding servicing, please contact your local Stannah Service Office at
the address given in this booklet. A Service Log Card supplied by the Service Office will be
completed after each service visit.

As requested by the British Legislation on Supply of Machinery (Safety) Regulations 2008

(2008 No. 1597), the following maximum noise emission has been measured at a distance
of 1metre from the stairlift carriage.

For your records:

3
 KEY SYMBOLS

The following signs are used as a guide throughout the handbook:

Pay attention to all paragraphs marked with this sign. These paragraphs
contain important hints that will ensure flawless operation of the lift.

WARNING! Important safety advice! Observing these instructions greatly re-

duces the possibility of hazardous situations.

Pay attention! Do not execute the actions marked with this sign!

4
INTENDED USE

Load Capacity
The maximum capacity of the lift is indicated on the front face of the carriage.

Safe working load: 225 kg wheelchair and occupant (unless payload 300kg or more).

• The Stairiser SR must only be used for the transport of persons in wheelchairs or sitting
on the optional fold down seat.
• Never use the stairiser in the standing position.
• The stairiser is not designed for carrying goods or animals of any kind. The exceptional
use by trained guide dogs is permitted.
• Remove key switch from both the lift and the platform after use.
• Do not let children play on the lift.
• Do not exceed the maximum platform load or maximum wheelchair size.
• Keep hands and fingers away from the back of the carriage!
• Passengers must remain in the wheelchair or seat while the lift is operating.

Persons walking up or down the stairs while the lift is being operated must avoid contact
with the platform. Platform users should take into consideration that the platform needs
more space in a bend than on a straight railway. Therefore, before moving, look to see if
anyone is using the stairs or if there are any obstacles.

Emergency Stop
An emergency stop is fitted on the carriage. In case of emergency press the red STOP-
switch and the lift will stop immediately. To release the STOP-switch, it will be necessary to
press it once more or to turn it clockwise.

We recommend preventive checks are carried out on the lift. Regular servicing of your
stairiser will ensure safe operation for a long time. Any abnormal operation of the lift
should be reported to the service branch. In case of irregularities such as vibrations or
abnormal noise emissions, do not use the lift; call your Service Branch.

5
 G E N E R A L L AYO U T

4 1 9 2
4
7

8
5

3
3 8

1. Key switch
2. Emergency STOP
3. Ramps
4. Barriers, liftable
5. Carriage cover
6. Directional control
7. Folding seat (option)
8. Main control button at the carriage side
9. Green lamp

Drive
(behind the carriage sidewall)

1. Gear box
2. Motor
3. Hand wheel
4. Hand lever for break release
5. Lower guide rail (=toothed rack)

6
G E N E R A L L AYO U T

Technical Details

X = Standard
O = Optional

Feature Detail
Railway Gradients 15...45° X
Length up to 15 m X
Length over 15 m O
Speed appr. 0.1 m/s X
Power 0.5 kW X
Voltage 24V DC X

1 x 230 V for recharger X

Position of drive Inside carriage X

Site Indoors & outdoors X
Tolerable temperatures 0°C to +40°C X
Environment Only at dry areas X
Carriage model Platform for wheelchairs X
Platform / folding seat O
Platform size standard 700 x 750 mm X

standard 750 x 850 mm X

standard 800 x 900 mm X
standard 800 x 1000 mm X
Optional size O

Load capacity standard 225 kg X

optional 300 kg O
Surface protection of lift Powder coated X
Drive rails Stainless steel X
Noise < 70 dB(A) X

7
 G E N E R A L L AYO U T

1. Wall control
2. Recharger
3. Carriage
4. Upper stop position
5. Lower stop position
6. Intermediate stop position
7. Upper railway tube
8. Lower railway tube
9. Overspeed governor

Battery Charge System

The motor of the stairiser is powered by batteries, which are reloaded by a recharger. The
recharging occurs in the upper and lower stop positions by recharge contacts, therefore, if
the lift is not in use it is important that it is parked in the stop positions.

An acoustic warning signal sounds if the stairiser is parked outside of the stop position.

The Beeper

If the platform is not in the stop position within 5 minutes after use, the beeper will
sound every second. If so, please bring the platform to the stop position.

If the lift is parked in the stop position and the beeper still gives signals, this suggests
a problem with the recharger. Please turn off the lift mains power switch and check if
there are building power outs or if a fuse is not working. If any such errors are
corrected and the beeper is still giving signals please contact your Service Branch.

If the battery voltage is too weak for normal operation then the beeper will sound
every 2.5 seconds. Please bring the carriage in the stop position to recharge the
batteries. If the beeper does not stop after recharging, then the batteries may need to
be changed. Even with weak batteries the control system is programmed to ensure
the carriage always reaches the lower position with the remaining battery voltage.

8
G E N E R A L L AYO U T

Landing Controls
The Stairiser SR is equipped with landing controls that communicate via radio with the
carriage. With these controls, the lift can be called and sent when the platform is closed. In
the case of automatic platform the platform also can be opened and closed with the con-
trols.

The controls are supplied by one 9volt battery. A connection cable to a constant power sup-
ply is possible.

The life-time of the battery is approximately one year. In general, the battery is usually
changed during the service.

The functionality of the battery can be checked as follows:

• In each wall control, a green lamp is installed.

• This lamp will begin to flash if the key switch of the control is switched on and control
buttons are depressed.
• If the lamp does not flash, a change of the batteries will be necessary.

9
 O P E R AT I N G I N S T R U C T I O N S

The Stairiser SR is easy to use. The technical control of the lift is entirely adapted to the abil-
ities of physically handicapped persons. Please refer to the general layout on the previous
pages for a better understanding of the lift.

Main Power Switch

The main power switch is located at the left side wall of the carriage. For use of the lift, first
turn on the main power switch. By switching off the main power switch, the lift cannot be
used (also disables the wall controls). If the main power
switch and the key switch are switched on, the green Main switch
lamp on top of the carriage is illuminated.

The main power switch connects the stairiser to

the power supply system. For use of the lift, first
turn on the main power switch. By switching off
the main power switch, the stairiser can be isolat-
ed from the circuit.

It is necessary to switch off the main power switch

while repairs are done to the stairiser, especially
in the drive box.

Before operating the lift, ensure that the platform

area is clear.

10
O P E R AT I N G I N S T R U C T I O N S

Wall Controls
All automatic platform lifts are equipped with wall controls which allow control from either
end of the staircase and allow to fold down or up the platform.

Landing controls are fitted in the area of landing positions.

Drive up button Drive down button

The platform will drive The platform will drive
up when in closed down when in closed
(unfolded) position. (unfolded) position.

Platform open Platform close

button button
The platform will open The platform will close
(unfold). This button (fold). The platform
works only when the should be closed when
platform is in the land- in the landing station.
ing station.

If the platform is not on the level on you require, call the platform by using the wall controls:

Switch on the wall control by inserting and turning the key. Press the “Up” or “Down” button
and the platform moves into the direction as long as you hold the button. The green light
starts to flash! The carriage travels as long as you keep the directional button on the wall
control depressed.

Wall controls only control the lift when the platform is folded up.

The carriage stops automatically at the stop position. To use the lift fold down the platform
by using the “Open” button. Press the button as long as it takes that the platform is in hori-
zontal position and the barrier has opened completely. Simultaneously, the ramps turn
down to the correct position enabling safe driving/moving onto the platform. When the
platform is folded down, all controls other than the platform control lose their functionality.
This allows safe movement onto the platform.

11
 O P E R AT I N G I N S T R U C T I O N S

Driving/Moving onto the Platform

You can move onto the platform after you have opened the platform and the barrier in ac-
cordance with the former chapter.

Always face the direction of travel and use the wheelchair brake for safety.

Press the button for “open” on the wall Image 6

control as long as the platform is
horizontally positioned and the barrier is
opened. When opening, the other controls
are automatically disabled so that no oth- Open
er person can move the lift at the same platform
time. & barrier

Always keep a clear view of the path

of the lift on the stairs (image 6). If
there is any danger, immediately
stop the movement of the lift by re- Image 7
leasing the pressed button.

Switch off the platform control by turning

the key into “OFF” position. Take out the
key. Open
barrier
When the unlocked barrier is opened, the & enter
ramp will automatically fold down (image platform
7). The barrier down to the staircase is
always locked (excepting at the lower stop
position = special customer request).
Image 8
Always face the direction of travel,
and use the wheelchair brake for Close
safety. barri-
er
Close the barrier when on the platform.
(image 8). When the barrier is closed the
ramps will automatically lift up. This is an
additional safety feature that secures the Use
wheelchair. wheel-
chair
brakes

12
O P E R AT I N G I N S T R U C T I O N S

Travelling Image 9
The carriage control on the sidewall consists of a 3 1 6 2
directional control on spiral cable, a key switch
and an emergency stop (image 9).

The platform contains a directional control, con-

nected to a spiral cable, a key switch, an
emergency stop and a green control lamp at the
side of the platform. On some models there may
also be a key switch at the side of the platform.

1. Key switch
2. Emergency Stop
3. Barriers
4. Carriage cover
5. Drive controls (Up/Down)
6. Green lamp

When the passenger has moved onto the

platform in accordance with the “Driving/
Moving onto the platform” instructions, the
platform control must be switched on. 3 4 3
5
Put in the key and turn it into “ON” position. The
green lamp will start to glow (image 10).
Image 10

Switch
on the
key
switch

13
 O P E R AT I N G I N S T R U C T I O N S

Always maintain a clear view of the Image 11

lift on the stairs! If there is danger,
stop the lift by releasing the control
button. The carriage stops when the
ramps or any other safety pad
travels against obstacles (image 11).

The lift will stop automatically when it Switch

reaches its destination. If there is an on the
intermediate stop, the lift will continue key
after a pause of 2 seconds if the direc- switch
tional control button remains pressed.

After the lift stopped the drive button Watch

must be kept pressed until the barrier the path
opens. If you don’t want to stop at an of the
intermediate stop position briefly lift on
release the drive button and activate it the
again in the same direction. The lift will stairs!
briefly stop and then continue to drive
in the desired direction.

As a safety measure, the lift is equipped with an emergency stop (red button on the
control). Press the emergency stop button and the lift will stop immediately. To unlock
the emergency stop button, press it once more or turn it clockwise.

14
O P E R AT I N G I N S T R U C T I O N S

Leaving the Platform Image 12

The stairiser has been designed to stop in the
correct position at each station. Lift up
barrier
Keep the directional control button pressed until arm
the barrier has folded up and the ramp has and
folded down to the correct position (image 12). switch
When the barrier is fully opened (and the ramps off the
are fully folded down) release the directional key
control. switch

Switch off the platform control by turning the

key into “OFF” position. Take out the key. Now
you can leave the platform (image 13).

After leaving the platform you have to switch on Image 13

the wall control by putting in and turning the
key.

Press the “UP” button and the platform folds up

Leave
as long as you hold the button. Press the “UP”
platform
button until the platform is folded up complete-
ly. Now switch off the wall control by turning
back the key to position “OFF”. Take out the
key before travelling away from the stairiser.

By folding up the platform the wall controls

(landing controls) will be re-activated. The
carriage can now be sent to the desired
parking position for recharging (image 14). Image 14

To avoid unauthorised use of the stairiser al-

ways switch it off with the key when not in use.

Close
platform

15
 E M E R G E N C Y O P E R AT I O N

If it’s necessary to evacuate a user from the lift due to either lift or power failure, the proce-
dures described here should be followed. A different process is needed - dependant on
where the platform has stopped:

Case 1: The occupied platform is near a stop position

Main
Notice: The main power switch is on the side of the platform
power
wall.
switch
1. Switch off main power switch.
2. Insert hand wheel.
3. Tighten the hand lever for break release and turn the hand
wheel until the next station has been reached.
4. At every landing the barrier can be opened manually at the side where leaving the plat-
form is desired.
5. Now the wheelchair driver can leave the platform.
6. If using a manual platform, close the platform as usual. That means: First close the bar-
riers and then fold up the platform.
7. If using an automatic platform, first fold down the barrier to the closed position. Then the
platform can be closed without any problem. The platform must be locked with the
padlock on the carriage.
8. Call your service team! Attention: Rescue of passengers can only be done by authorised
people.

Break release Hand wheel

Insert hand wheel
and break lever

Attention: Rescue of passengers can only be done by authorised people.

16
 E M E R G E N C Y O P E R AT I O N

Case 2: The occupied platform is not close to a stop position

For the rescue of the passenger two persons are needed! If

Main
there is only one person available, it is necessary to wind the
power
carriage into the next station (see case 1).
switch
Notice: The main power switch is on the side of the platform
wall.

1. Switch off main power switch.

2. Insert hand wheel.
3. Tighten the hand lever for break release and turn the hand Ope
wheel until the position has been reached where the dis- n
tance between the rail and the steps are minimal. barri-
4. Emergency unclamping of the barrier: In order to open the er up
barrier when not in a station, please carry out the following to the
instructions. It is only permitted to open the barrier up to the stairs
stairs (see page 18). Otherwise one could face the danger
of falling or rolling down.
5. Detailed instruction for the emergency unclamping is given
on page 23.
6. The wheelchair driver can now be lifted down from the plat-
form.
7. If using a manual platform, close the platform as usual.
That means: First close the barriers and then fold up the
platform.
8. If using an automatic platform, first fold down the barrier to
the closed position. Now the platform can be closed without
any problem. The platform must be locked with the padlock
on the carriage.
9. Call your service team!

Insert hand Break release Hand wheel &

wheel break lever

Always res-
cue with
two people
assisting

17
 E M E R G E N C Y O P E R AT I O N

Emergency Unclamping of Barrier

For unclamping a barrier somewhere out of a station, press the lever located at the back of
the carriage.

The position of this lever is shown in detail on the drawing beside.

Attention:

The red, marked lever must be pressed for unlocking the barri-
er up to the stairs. Do not press the unmarked lever, in this
case the downside barrier would be opened and there is dan-
ger of falling down the stairs!

Press and hold this lever and open the barrier with an abrupt pull!

Levers for unclamping

are at the backside of
the platform.

The lever for the emer-

gency unclamping of
the barrier (up to the
stairs) is marked RED!

18
 G E N E R A L S TA I R I S E R C A R E

It is absolutely necessary that the lift is serviced regularly to ensure safe operation.

Stannah Lift Services Ltd offers a special maintenance programme adapted to the frequency
of use.

Check-Up & Care

Check the following points at regular intervals, say once a week.

1. The carriage must not start travelling until the barrier is completely folded down and the
ramp is turned down to the appropriate position.
2. It should be impossible to fold up the barriers while travelling. This should be tested be-
tween two stop positions.
3. Check if the barriers are closed and if the ramps are folded up while travelling. If the
ramps run against an obstacle or if the user presses down the ramp, the carriage will
have to stop immediately. The linkage between barriers and ramps must be in faultless
condition (safely screwed on, no damage of the rope).
4. The carriage has to stop automatically at every stop position.
5. The carriage must stop when the directional control is released. The brake has to be
activated immediately.
6. The emergency stop button must put the whole stairiser out of operation.
7. If an emergency call system is in place, ensure that it works.
8. Remove dust and dirt from the tubes of the railway at regular intervals.
9. Keep the access free to the drive and to the main power switch.

For cleaning the stairiser use a soft cloth and soapy water.

All further maintenance work is only allowed to be done by Stannah Lift Services
Ltd or any of our authorised partners.

DISMANTLING/REMOVAL OF STAIRISER
You should not attempt to dismantle any parts of the lift. Such work should be

!
entrusted only to competent personnel with relevant expert knowledge and
training.

Advise any malfunctions of the lift operation to the Stannah Service Branch or
to our service personnel when they are next in attendance.

19
 T R O U B L E S H O OT I N G G U I D E

For safety reasons, the Stairiser SR is equipped with several electrical and mechanical lock-
ing devices. The stairiser will not work if any of these devices are tripped or if the order of
events is incorrect. By following the instructions provided in the ensuing paragraphs, the user
will be able to determine the reason for breakdown. You must not manipulate, modify or
remove any safety feature of the stairiser.

Work through the following instructions paragraph-by-paragraph. Do not skip any part! Be
sure that the landing controls are deactivated whenever the platform is folded down.

Before trouble shooting, pay attention to the following:

When a landing control is activated, it automatically deactivates all other wall con-
trols, i.e. the complete lift can only be controlled by one control at a time. If a wall
control activates the parked lift, no other control can signal the lift as long as this
wall control is active.

Please check that the main power switch, located at the left side of the drive box, is
activated. The green lamp on the platform should now glow.

Please check if the fuses in the distribution box of your house/business are working
and turned on.

If the lift is giving acoustic signals please check the batteries as described in the sec-
tion “battery charge system”.

If you call the service branch please note your lift number. This you find at the front
of the carriage under the “serial number”. It’s the easiest way to identify your lift to
give fast and efficient advice.

20
T R O U B L E S H O OT I N G G U I D E

21
 T R O U B L E S H O OT I N G G U I D E

T h e c a r r ia g e s ta r t tr a v e llin g a f te r
p r e s s in g th e d ir e c tio n a l c o n tr o l o n th e
p la tf o r m a n d s to p s a f te r a b o u t 1 0 c m .

P le a s e c lo s e No A r e a ll b a r r ie r s
th e b a r r ie r s ! c lo s e d ?

Yes

C h e c k if th e r a m p s a n d th e s a f e ty p a d ( if
D o e s th e s ta ir lif t No e xis tin g o n t h e u n d e r s id e o f th e p la tf o r m ) a r e
o p e r a te ? f r e e o f c o n ta c t w ith o b s ta c le s .

Yes

W h e n a ll b a r r ie r s a n d r a m p s a r e f r e e o f
c o n ta c t w ith o b s ta c le s , p le a s e c lo s e th e
b a r r ie r s , a ls o w h e n th e a u to m a tic
p la tf o r m is u s e d , o n c e m o r e b y
p r e s s in g it d o w n m a n u a lly .

T r y to s ta r t tr a v e llin g
o n c e a g a in .

Yes D o e s t h e s ta ir lif t
o p e r a te ?

No

C a r r y o u t th e in s tr u c tio n s g iv e n in th e
p arag rap h " R es c u e of p as s en g ers "

C o n ta c t o u r s e r v ic e te a m a n d
OK a s k f o r a d v ic e .

22
N OT E S

23
 N OT E S

24
WA R R A N T Y P R O M I S E

Our Guarantee
Stannah Lifts Ltd is pleased to guarantee our materials and workmanship, and
provide a maintenance and breakdown service, supplied by our sister company
Stannah Lift Services, for a period of 12 months from completion of installation and
handover of the lift, as follows:
• We will provide regular planned maintenance visits at the frequency agreed in the
contract, subject to suitable access to the lift within normal working hours.
• We will provide a full breakdown service within normal working hours, unless
caused by misuse, abuse, accidental damage or other matters outside of our
control, in which case it will be chargeable. Normal working hours are Monday to
Thursday 8.00am to 4.45pm, Friday 8.00am to 3.45pm. Evening and weekend
breakdowns will be charged at a premium rate, unless included within the contract.
• Should any defect in workmanship or material become evident within such period
or in any part delivered under this contract, we undertake to repair or replace the
defective part, as soon as possible during normal working hours.
• Our Guarantee does not cover repairs, replacements or adjustment which may be
required as a result of ordinary wear and tear, wilful or accidental damage,
misuse, neglect or any other cause beyond our control.
• Lifting platforms must be regularly serviced by a technically competent Lift
Engineer.
• The address and telephone number of your nearest Service Branch is on the
‘Completion Notice’ and a full list of all service branches is included in this User
Manual and on our website www.stannahlifts.co.uk.

25
 WA R R A N T Y P R O M I S E

The Warranty Promise is subject to the following conditions:

• The lift has been formally handed over and the ‘Completion Notice’ is signed.
• All outstanding monies have been paid to us.
• No other lift company has worked on the lift, e.g. carrying out a maintenance visit,
attending a breakdown or attempting a repair.
• Stannah are not prevented from carrying out planned maintenance for any reason
outside of our control, including but not limited to, the safety of our employees
engaged in activities under this warranty.
• The lift well and machine room or machine space must be freely accessible, free
from damp, properly ventilated and maintained in line with any requirements
detailed within the user manual.

Stannah reserve the right to change the terms of any warranty provided subject to any
such change being notified to the beneficiary in writing.

Stannah Lifts Ltd

Anton Mill, Andover, Hampshire
SP10 2NX
Tel: 01264 339090

26
S TA N N A H S E R V I C E B R A N C H E S

CONTACT STANNAH LIFT SERVICES LIMITED AT:

Scotland South Midlands & Home London & South East -

45 Carlyle Avenue, Counties Orpington
Hillington Industrial Estate, Unit 4, Boundary Road, For service of stairisers,
Glasgow G52 4XX Buckingham Road small service lifts and
Tel: 0141 882 9946 Industrial Estate, platform lifts:
Brackley NN13 7ES
North & North East Tel: 01280 704600 No1 Ravensquay Business
England Centre, Cray Avenue,
Delta Bank Road, Metro East Anglia Orpington, Kent BR5 4BQ
Riverside Park, Units 27-28, Morgan Way, Tel: 01689 822117
Gateshead NE11 9DJ Bowthorpe Industrial
Tel: 0191 460 0010 Estate, Southern England
Norwich NR5 9JJ 6 Ambassador Park Estate,
North West England & Tel: 01603 748021 Airfield Road,
North Wales Christchurch,
6850 Daresbury Park, South West England & Dorset BH23 3TQ
Daresbury, South Wales Tel: 01202 476781
Warrington WA4 4GE 2 Brook Office Park, Folly
Tel: 01928 703170 Brook Road, Emersons National Contracts
Green, No 1 Ravensquay Business
East Midlands Bristol BS16 7FL Centre, Cray Avenue,
48 Bleak Hill Way, Tel: 0117 906 1380 Orpington, Kent BR5 4BQ
Mansfield, Tel: 01689 883240
Nottingham NG18 5EZ London & South East -
Tel: 01623 631010 Dartford
For service of passenger
West Midlands & Mid lifts, goods lifts and
Wales escalators:
Unit A6, Coombswood
Way, Units 6-7, Swan Business
Halesowen B62 8BH Park, Sandpit Road,
Tel: 0121 559 2260 Dartford,
Kent DA1 5ED
Tel: 01322 287828

27
NOTE
Whilst every effort has been used to ensure the clarity and
accuracy of this Handbook, we cannot be held responsible
for damage or injury resulting from negligence or misuse of
this lift equipment.

We are continually developing and improving the Stairiser range and we therefore reserve
the right to alter or amend the specification without prior notice.

Stairiser User Manual—March 2021

Stannah Lifts Ltd
Anton Mill, Andover, Hampshire SP10 2NX
Telephone: 01264 339090

www.stannahlifts.co.uk