Chapter 1 System Integration and Architecture (IT-311)

Super Five Bus Transport Mobile Application for
Bus Tracking & Ticketing System
A Project Presented to the Faculty of the

College of Engineering and Computer Studies
Saint Michael’s College
Iligan City
In Partial Fulfillment of the Requirements

In System Integration and Architecture (IT-311)
Castillon, Jianwo
Cabalida, Joshue
October 2020
CHAPTER 1
THE PROBLEM AND ITS SETTINGS
1.1 Background of the Study
Public transportation in many countries is being used as a means
of transport for travelling and accordingly people would prefer these
public transportation to be scheduled properly, on time and the
frequency be increased for commuters to make good use of it. It is
necessary for every organizations and individuals to track the vehicle.
People will monitor and track the Buses with the help of our Android app
using GPS which will save the time. Our Application also consist of E-
wallet for ticketing system. This Cashless Transaction will not only help
the Individual but also the Bus Organization [1].
Super Five Bus Transport Incorporated (Super Five) is a bus
company based in Iligan City, Philippines. Super Five Transport was
established on May 5, 1987, by Paul Padayhag of Iligan City. It first
served the Cagayan–Iligan–Pagadian route using Philippines-made
Mercedes-Benz buses. Years later, they added Cagayan–Iligan–Ozamiz–
Dipolog and Cagayan–Valencia–Wao routes.
The general problem that the bus transport encounters using the
manual system it is hassle free processing prices and location,
overcharging passenger and passengers fare evasion.

The researchers come up this study to develop mobile application
tracking and ticketing system. That can easily to handle and less hassle
for the customer. This system show the process of buying a ticket, also
bus driver location using the system and the admin who assign the
schedule of location of the bus driver.
1.2 Statement of the problem
The researchers found out that the common problem in Super Five
Bus Station are the following:
 Bus driver hassle free processing prices & location.
 Overcharging passenger.
 Passengers fare evasion.
1.3 Objectives of the study
The objective of this study is to design and develop a Mobile
Application for Bus Tracking & Ticketing System. These are the following
objectives:
 Cashless Travel using a mobile phone for purchasing ticket
prices & location.
 Real time location tracker will help passenger in their travel
and time management.
 Improve Safety - fleet managers will know exactly where a
vehicle is if it requires any assistance. Whether it’s a broken
down engine or any emergency situation, fleet managers can
send roadside assistance to help their driver.

1.4 Scope and Delimitation of the study
This study only focuses on Super Five Bus Transportation
Mobile Application for Bus Tracking & Ticketing System. The system
can only be used by customer, bus driver and admin. The system can
demonstrate the process of mobile application tracking and ticketing
system. In tracking system the customer can spot the location of the
bus, also the admin can assign a schedule for location for the bus
drivers. In ticketing system the customer can purchase a ticket
through using the mobile phones and the process of payments of the
ticket using G-Cash. The passenger need to register and login in order
to access the process of transactions. The bus driver and admin is
need to log in, so that they can access the system.
1.5 Significance of the study
This study is conducted to benefit the following:
Customer – This study will help the customer to understand the process
about mobile application tracking and ticketing system.
Bus Driver – This study will help the bus driver to know the schedule of
the location that been given by the admin and attendance for the bus
driver.
Admin – This study will help the admin to pinpoint the location of the
bus driver and the schedules of the bus driver.

Researcher – This study will help the researchers to know more about
the process of the bus station using the mobile application tracking and
ticketing system.
Future Researcher – This research will help the future researcher as
their source of guide in creating an mobile application for tracking and
ticketing system and to understand more about the tracking and
ticketing system at Super Five Bus Transport.
1.6 Definition of Terms
Ticketing System - the ticketing system which uses self-service
technology as a base of application helping the user to book a ticket by
themselves[2].
Vehicle Tracking System – is an electronic device installed in a vehicle
to enable the owner or a third party to track the vehicle's location[3].
E-wallet - is a software application that uses electronic devices such as
computers or mobile devices for online transactions[4].
REFERENCE LIST
[1] Vinayak Nair, Amit Pawar, D. L. Tidke, Vishakha Pagar and Nikita
Wani. (June, 2018).
Available:http://informaticsjournals.com/index.php/mvpjes/article/view/182
97
[2] Ahmed K. Ibrahim and Azman B Ta'a. (November, 2015).
Available:https://www.researchgate.net/publication/315801024_MOBIL
E_-_BASED_BUS_TICKETING_SYSTEM_IN_IRAQ
[3] Kunal Maurya, Mandeep Singh, Neelu Jain. (June 2012)
Available:https://www.researchgate.net/publication/266412980_Real_Ti
me_Vehicle_Tracking_System_using_GSM_and_GPS_Technology-An_Anti-
theft_Tracking_System
[4] Raenu Kolandaisamy, Kasthuri Subaramaniam. (February, 2020)
Available:https://www.researchgate.net/publication/339236716_The_Im
pact_of_E-Wallets_for_Current_Generation

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Super Five Bus Transport Mobile Application for

Bus Tracking & Ticketing System

A Project Presented to the Faculty of the

In Partial Fulfillment of the Requirements

1.1 Background of the Study

Public transportation in many countries is being used as a means

of transport for travelling and accordingly people would prefer these

public transportation to be scheduled properly, on time and the

frequency be increased for commuters to make good use of it. It is

necessary for every organizations and individuals to track the vehicle.

the Individual but also the Bus Organization [1].

Super Five Bus Transport Incorporated (Super Five) is a bus

company based in Iligan City, Philippines. Super Five Transport was

established on May 5, 1987, by Paul Padayhag of Iligan City. It first

served the Cagayan–Iligan–Pagadian route using Philippines-made

Mercedes-Benz buses. Years later, they added Cagayan–Iligan–Ozamiz–

Dipolog and Cagayan–Valencia–Wao routes.

manual system it is hassle free processing prices and location,

overcharging passenger and passengers fare evasion.

schedule of location of the bus driver.

1.2 Statement of the problem

Bus Station are the following:

 Bus driver hassle free processing prices & location.

 Passengers fare evasion.

1.3 Objectives of the study

The objective of this study is to design and develop a Mobile

 Cashless Travel using a mobile phone for purchasing ticket

prices & location.

 Real time location tracker will help passenger in their travel

and time management.

 Improve Safety - fleet managers will know exactly where a

vehicle is if it requires any assistance. Whether it’s a broken

down engine or any emergency situation, fleet managers can

send roadside assistance to help their driver.

This study only focuses on Super Five Bus Transportation

demonstrate the process of mobile application tracking and ticketing

drivers. In ticketing system the customer can purchase a ticket

to access the process of transactions. The bus driver and admin is

need to log in, so that they can access the system.

1.5 Significance of the study

This study is conducted to benefit the following:

about mobile application tracking and ticketing system.

bus driver and the schedules of the bus driver.

Future Researcher – This research will help the future researcher as

their source of guide in creating an mobile application for tracking and

ticketing system and to understand more about the tracking and

ticketing system at Super Five Bus Transport.

1.6 Definition of Terms

Ticketing System - the ticketing system which uses self-service

technology as a base of application helping the user to book a ticket by

Vehicle Tracking System – is an electronic device installed in a vehicle

to enable the owner or a third party to track the vehicle's location[3].

E-wallet - is a software application that uses electronic devices such as

computers or mobile devices for online transactions[4].

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