Operation Instructions VOCOM II Tough
Operation Instructions VOCOM II Tough
Operation Instructions VOCOM II Tough
Operation
Instructions
VOCOM II Tough
Revision 2
VOCOM II Operation Instructions
Contents
1 About VOCOM II 4
VOCOM II Configurator 4
Type plate 5
2 About Operation Instructions VOCOM II Tough 6
Use and purpose of the Operation Instructions 6
Safety instructions and warnings 6
Warranty and liability 7
Owner’s obligations 7
3 For your safety 8
Proper and intended use 8
Warnings 8
Limits of use 9
4 Function 10
Communication interfaces 10
Operation modes 14
5 First Time Setup 16
Installation 16
Setup 18
6 Update Firmware 26
Update Firmware reminder 26
7 Configuration 27
Device list 30
Perform basic device setup 30
WLAN configuration 36
Options menu functions 50
Status tab 57
Test tab 57
8 Operation 58
WLAN mode operation 58
USB mode operation 59
9 Troubleshooting 60
Firewall rules 60
General procedure 60
1 About VOCOM II
The VOCOM II communication unit is the latest diagnostic hardware tool developed by
Volvo Group for maintenance of trucks, buses, engines and machines.
There are two VOCOM II product variants for use in workshops, Tough variant and "on the
truck", Dongle variant. Only the Tough variant is addressed in this document.
VOCOM II Configurator
With the installation of VOCOM II comes the software VOCOM II Configurator.
It is used for setup, gathering of logs and troubleshooting the VOCOM II.
The VOCOM II Configurator is started from Windows Start menu: Start > All Programs >
VOCOM II Configurator.
Type plate
The type plate is attached to the VOCOM II housing.
The following information is presented on the type plate:
Article number: AR10009037.
Hardware revision: Rev. X.
Production date: ww/jj.
Serial number (S/N): 71xxxxx, serially numbered, starting with 7100001.
S/N as C128 bar code.
MAC address of WLAN interface: nn-nn-nn-nn-nn-nn.
Structure of warnings
Warnings are structured as follows:
WARNING
Type and source of danger
Explanation about the type and source of danger.
Measures to prevent danger.
WARNING
Risk of serious injuries.
CAUTION
Risk of slight injuries.
NOTICE
Risk of property damage.
Owner’s obligations
The owner must:
Ensure that only persons who have read the Operation Instructions use the device.
Ensure that the prescribed firmware updates are done when released.
Warnings
NOTICE
Possible material damage due to removal of protectors!
The device and the materials can be damaged if the front protector and
WLAN protector are removed during transport.
Keep the front protector and WLAN protector fitted on the device when
preparing VOCOM II for transport.
CAUTION
Risk of slight injuries due to careless handling of cables.
There is risk of slight injuries in case of careless handling of cables used with
VOCOM II.
Do not pull the cables.
Make sure that cables do not run across the floor.
WARNING
Serious injuries due to improper maintenance work!
Improperly performed maintenance work can impair the safety of the device
and cause serious injuries.
Only allow authorized and instructed personnel to perform maintenance
work.
NOTICE
Possible material damage due to unsuitable cleaning agents!
Incompatible and aggressive cleaning agents can damage the surface or the
components.
Only use a moist cloth for cleaning the device.
Do not use hard sponges etc.
Only use cleaning agents which are compatible with the surfaces and the
materials.
Do not clean the interior of the device.
Limits of use
Observe the following requirements concerning the operating environment and the
infrastructure:
4 Function
Communication interfaces
Host communication interfaces
VOCOM II can be used from a host PC (tester) via USB 2.0, USB 3.0 or WLAN (802.11
a/b/g/n).
For USB connectivity, the VOCOM ECTA-12/USB cable is required.
The WLAN interface supports 2.4-GHz and 5-GHz operation and can be configured
either for WiFi-Direct or WLAN - Infrastructure mode. VOCOM II can be also
configured as WLAN - Access Point.
Note: WiFi Direct is a feature for other client platforms (e.g. Android) and should not be used
on Windows platforms, since it is not properly supported yet.
Function indicators
The device has six function indicators with different colours to indicate the operating statuses
and dangers of VOCOM II.
The table below describes the function indicators' symbols, names and what the colours and
behaviours of the different LED lamps mean.
Green: normal
Orange: low/high
Reset button
The Reset button for Factory Reset is integrated into the front protector. Hold the Reset button
for 5 seconds to reset the device to factory defaults:
Device name
Paired client
WLAN configuration
Note: Resetting the device does not revert the firmware version.
1 Reset button
Operation modes
VOCOM II is designed and constructed for use in the following operation modes:
WLAN operation mode
USB operation mode
If the WLAN interface is active, the WLAN connection LED will be ON.
If WLAN connection has been established, the WLAN connection LED will be
constantly ON, flashing in case of RX/TX activity. The WLAN signal LED (bar graph),
will indicate the signal strength.
If no WLAN connection has been established, the WLAN connection LED will blink
with a period of approximately 1 second and the WLAN signal LED bar graph will be
OFF (signal strength is 0).
In case of RX/TX activity, the PC link LED will flash.
The vehicle battery status is indicated by the Vehcial power LED.
1. Normal battery state (12/24-V operation) is indicated by green colour.
2. Low battery states are indicated by yellow (low) and red colour (critical).
Note: When connecting a VOCOM II device for the first time, the device installation could
take several minutes due to the Windows specific “driver installation” feature.
The installation progress and remaining time are displayed during the installation.
If the device driver installation has been successfully completed, a task bar notification will be
shown:
Setup
Follow these steps to set up your VOCOM II after finishing the installation.
For further details on configurations, check chapter 7.
USB Setup
After a successful installation, there will be no need to perform any setup.
1 Connect the VOCOM II to USB.
2 Start Tech Tool and wait for it to identify the VOCOM II.
WLAN Setup
WLAN includes WIFI.
VOCOM II Configurator is needed for setting up WLAN communication.
The VOCOM II Configurator is started from Windows Start menu: Start > All Programs >
VOCOM II Configurator.
There are two WLAN communication modes; WLAN - Access Point and
WLAN - Infrastructure.
WLANis used when connecting directly to the VOCOM II. This mode is typically used in the
field.
WLAN - Infrastructure is used when both the computer and the VOCOM II connect to the
same network. This mode is most suitable for workshops.
1 Save 2 Edit
3 Restart 4 Pair
4 Click Edit.
5 Click Pair.
6 Insert a Client Name (for example the name of the computer) in the pop-up window.
7 Click Pair in the popup window. The VOCOM II is now paired to this computer.
8 Click on the Configuration tab.
9 Select the Connection type: WLAN - Access Point.
Network Name: Name that the VOCOM II will send out. This will be the name of
the network you connect to. Default Network Name is “Vocom2T_[serial number]”.
Password: Preferred password of VOCOM II network. Default password is
“v2t[serial number]”.
16 Select the VOCOM II’s network and enter the selected Password.
17 On Windows 10 and later Windows versions, the messages “Enter the PIN on the
router label” can appear.
In that case click “Connect using a security key instead”.
19 You are now connected to the VOCOM II through WLAN - Access Point
1 Save 2 Edit
3 Restart 4 Pair
4 Click Edit.
5 Click Pair.
6 Insert a Client Name (for example the name of the computer) in the popup window.
7 Click Pair in the pop-up window. The VOCOM II is now paired to this computer.
8 Click on the Configuration tab.
9 Select the Connection type: WLAN Infrastructure.
10 Under WLAN Configuration you can choose the network your computer is connected
to.
It will then automatically fill in some fields like Encryption and Authentication.
11 Set your preferred Network Settings:
Network Name: Name of your network.
Encryption: The encryption used by the network.
Authentication: The authentication used by the network
If you are using EAP-PEAP or EAP-TLS you will need to add a certificate. For
more information, check section Installing a certificate.
User name: The user name used to connect to the network (ignore if greyed out).
Password: The password used to connect to the network (ignore if greyed out).
Installing a certificate
To install the EAP-TLS/PEAP certificate, follow these steps.
1 Click on the three dots. Select the location of the certificate you want to install. Then
press install.
6 Update Firmware
The firmware on the VOCOM II is automatically updated if a new version is available in
Client Update.
If you have updated the VOCOM 2 DRIVER in Client Update, check if there is an automated
update available by doing the following.
Make sure Tech Tool has been turned off.
Connect the VOCOM II you want to update.
If an update is being installed, the following should appear.
Wait until the update is complete and the VOCOM II has performed a restart.
The recommendation is to immediately take action to update the firmware. If that is not
possible, the pop-up reminder allows you to set a time for a new reminder.
7 Configuration
The VOCOM II Configurator provides all features necessary to configure and update
VOCOM II devices.
The VOCOM II Configurator is started from Windows Start menu: Start > All Programs >
VOCOM II Configurator.
For each available VOCOM II device, there is a single device list entry containing information
regarding:
Product Variant
Serial Number
Connection Type (USB symbol, WLAN symbol)
Paring status
Device status
Each VOCOM II device available, will be listed on the Device list that is always visible at the
left-hand side of the application.
Note: The Information tab is the default tab when opening the application or when selecting
another device in the list.
Note: The Device list is continuously updated and will update the connection type as they
change or show new devices as they become available.
The main window components are the Device list (1) to the left, the Info bar (4) at the bottom,
the Menu bar (2) at the top and the Information page (3) in the middle right.
The Info bar shows information about the software version and connection mode of the
selected device. The Information page displays content from the currently selected device.
The four main configuration pages are Information, Configuration, Status and Test, these
can be reached via their corresponding Menu bar tabs.
To save configuration changes and reboot the device, use the Save and Reboot buttons on
the Menu bar.
The Edit button opens the configuration page for basic device setup, factory reset and device
pairing.
More VOCOM II Configurator features can be accessed from the Options menu in the upper
left-hand corner, above the Device list. Among those features is the Help function, the
Language settings, the Log Configuration dialog and the Device mapping dialog. For more
information see chapter 7.4 Options menu functions.
Device list
The Device list of the VOCOM II Configurator contains the currently connected VOCOM II
devices.
A single mouse click on a Device list entry will change the device content of the Info bar and
the Information page view.
A double mouse click on a Device list entry will select this device as default device.
The currently selected default device is indicated by a green check mark.
Fig. 7–3 shows examples of Device list entries for different device variants and states.
If the VOCOM II is connected to a vehicle, it will also show internal temperature and battery
voltage.
When the VOCOM II is paired to the computer, it will be indicated with a small link symbol
below the WLAN symbol.
4 Click Reboot.
The new Device Name is updated in the corresponding Device list entry and Information page.
1 Pair button
Note: The currently paired computer is always displayed in the Info bar in the Client ID field.
1 Client ID
WLAN configuration
Note: Make sure that the VOCOM II is connected via USB and is ready to operate.
Open the VOCOM II Configurator and perform the WLAN configuration. To open the WLAN
configuration page of a particular device, perform the following steps:
1 From the Device list, select the VOCOM II device you want to configure for WLAN
operation.
2 Click Configuration in the Menu bar.
3 The WLAN Configuration page will be shown:
1. The WLAN - Infrastructure mode is normally used in a workshop environment
where there is already an existing infrastructure network.
2. The WLAN – Access Point mode is used when the laptop need to be directly
connected to a VOCOM II device via WLAN, e.g. when using it in the field without
access to an infrastructure network.
Note: WiFi Direct is a feature for other client platforms (e.g. Android) and should not be used
on Windows platforms, since it is not properly supported yet.
Note: WLAN configuration changes will only take effect after rebooting the device.
After configuring the VOCOM II WLAN interface and rebooting the device, unplug the USB
cable. Make sure the VOCOM II is powered from ECTA/OBD connector.
The Vehicle power indicator (battery symbol) should shine green.
The WLAN connection indicator (antenna symbol) should shine blue.
The WLAN signal strength indicators (LED bar) should be lit.
When WLAN connection has been successfully established, the WLAN signal strength is
indicated by the 4 LED bars.
WLAN RX/TX activity is indicated by flashing WLAN connection and PC Link indicators, if
Vehicle traffic is on-going.
Channel 3
Fig. 7–10 shows the WLAN – Access Point configuration page with default settings.
To change the WLAN - Access Point configuration, perform the following steps:
Note: When changing the IPv4 settings, make sure that the following conditions are met:
IPv4 Address and Netmask are consistent.
If Activate DHCP Server is enabled, the DHCP IPv4 address range must belong to the
same network as the chosen IPv4 address.
1 Click Configuration from the Menu bar.
2 Select WLAN - Access Point in the Connection Type panel.
3 Change the VOCOM II Access Point settings according to your needs.
4 Click Save.
5 Click Reboot.
Parameter Description
Parameter Description
Network name The name (SSID) of the network
User name User/identity for which the certificate has been issued
Note: For EAP-TLS configuration, the Password field of the Network Settings page must be
empty.
To upload and install the selected client certificate on the VOCOM II (which needs this
certificate for later authentication on the network’s Radius server), click Install button.
After successful upload and installation of a certificate on the VOCOM II, the currently installed
client certificate will be listed in the Network Settings panel.
To use a static IPv4 address assignment for the VOCOM II WLAN interface, perform the
following steps:
1 Open the WLAN - Infrastructure configuration page.
2 Select Advanced Configuration in the WLAN Configuration panel.
3 Change the IPv4 and IPv6 address assignment according to your needs.
4 Click Save.
5 Click Reboot.
Note: The Gateway field has to be either set to the IP address of the wireless network
gateway or, if the client PC is located in the same network, left empty.
Note: Assigning a static IPv4 address is necessary if the Access Point of the wireless
network does not support DHCP and there is no DHCP server behind the Access Point.
Fig. 7–19: Unicast mode where host Identifier is Computer name and need DNS Server IP
If the host identifier is a DNS name, the Unicast infrastructure configuration will also require
the provision of the DNS server IP address.
Note: If the host identifier is a DNS name, it has to be a full qualified DNS name including the
DNS suffix.
For more information about Unicast infrastructure setup contact help desk.
1 Options menu
Language settings
The VOCOM II Configurator has built-in multilanguage support. English is the default display
language.
To change the display language, perform the following steps:
1 Use the language drop-down menu under the Options menu to select another display
language.
2 Restart the VOCOM II Configurator.
Connectivity Check
If there are issues when trying to connect to the VOCOM II, use the Connectivity Check. The
test will tell what the issue might be.
Log Configuration
Log levels can be changed per log module.
The available VOCOM II log modules are as follows:
To change the log level of a particular module, perform the following steps:
1 Open the Log Configuration page by clicking Log Configuration in the Options
menu.
2 Change the Log level of one or more log Modules.
3 Click Save.
Note: Log level changes will immediately take effect after step 3, no reboot is necessary.
Changing the log level for components with scope "Windows logs and device traces" will affect
both the log level on device side and on PC side. This is the case for the VOCOM II diagnostic
APIs, i.e. RP1210C API and J2534/J2534-1 API.
Downloading device traces can be done through the VOCOM II Configurator. See section
7.4.7 Download log files.
VOCOM II Windows logs can be found under:
C:\ProgramData\ACTIA I+ME GmbH\VOCOM II\Log.
Note: Log levels will be reset to their default values by an installer update.
Device ID Mapping
RP1210 Device ID 1 Map to first USB-connected VOCOM II
from Device list.
RP1210 Device ID 2 Map to first WLAN-connected VOCOM II
from Device list.
RP1210 Device ID 3 Map automatically to Any.
RP1210 Device IDs 4–8 Not mapped by default.
Tab. 7–6: Default RP1210 Device ID mapping
If there is two WLAN-connected VOCOM II operated from a client PC, perform the following
steps to change the RP1210 device mapping on that PC:
1 Go to the Mapping configuration page found under the Options menu.
2 Perform the Device ID assignment for each of the two WLAN-connected devices.
3 Click Save.
Fig. 7–24: RP1210 Device ID mapping example for two WLAN-connected VOCOM II devices
PassThru Configurator
To select the active J2534/J2534-1 PassThru device, perform the following steps:
1 Go to the VOCOM II PassThru Configurator tool found under Advanced in the
Options menu in the VOCOM II Configurator.
2 In the PassThru Configurator dialog, enter the serial number of the VOCOM II device
that will be used as PassThru device on the client PC.
3 Click OK.
Note: The VOCOM II serial number is a 7-digit string of the form "7xxxxxx", e.g. 7100200.
Note: The VOCOM II PassThru device settings are reset by an installer update.
Source Description
Status tab
VOCOM II logs critical events and errors in a internal Device Error List.
The contents of the internal Device Error List can be displayed, filtered and reset through the
Status page of the VOCOM II Configurator.
To load the Device Error List and display present events, click the Refresh button.
To reset the Device Error List, click the Delete button.
Note: Clearing the Device Error List will also reset the state of the warning LEDs.
To display only specific error types, click on the Filter button.
Test tab
The communication test can be found in the Test tab.
Use this for a fast overview of what communication lines are opened to a connected vehicle.
8 Operation
WLAN mode operation
Prerequisites
Make sure the VOCOM II Windows software has been installed on the client PC.
Configure the WLAN interface for operation in one of the WLAN modes. See section 7.3
WLAN configuration.
To use the WLAN interface, perform the following steps:
1 Unplug the device from the USB port of the PC.
2 Connect the ECTA/OBD cable to the vehicle/platform.
3 Power the device from vehicle side.
USB mode
To connect the VOCOM II device to the USB port of the PC, use the 12-pin ECTA/USB-OBD
cable.
To connect the VOCOM II device to the vehicle / platform, use the 26-pin ECTA/OBD cable.
When connected via USB, the VOCOM II device is represented in the Windows Device
Manager as network adapter named "VOCOM II Tough".
For more information on function indicators for USB operation, see section 4.2.2. USB
operation mode.
9 Troubleshooting
Firewall rules
For proper operation of the VOCOM II hardware, the following firewall rules have to be set up.
For the standard Windows firewall, the VOCOM II Windows installer will add these firewall
rules automatically during the installation process.
General procedure
To carry out troubleshooting, perform the following steps:
1 Make sure that the product is keyed on.
2 Check the instrument cluster and make sure that the battery voltage is correct.
3 Make sure that the vehicle cable is not damaged and none of the PINs are bent.
4 Make sure that the LED status is as described in section 4.2.2 USB operation mode.
5 Narrow down the problem.
Try with a different working vehicle cable.
Try with a different working USB cable and USB slot on the PC.
Try with another working communication unit (VOCOM II).
Try with another working PC.
6 If using WLAN, check that the WLAN is working properly. Consult your local IT support
for advanced checking of WLAN.
Note: If none of the above solves the problem, contact support with the logs for support
cases. See section 7.4.7 Download log files.
0003 Login credentials User name and/or Make sure user name/identity
error password for and/or password match those
authentication were on the authentication server.
rejected by
authentication server.
0004 Certificate invalid Client certificate was Upload a valid client certificate
rejected. to the device.
0005 Certificate expired Client certificate has Upload a valid client certificate
expired. to the device.
0006 Certificate not yet Client certificate is Upload a valid client certificate
valid not yet valid. to the device.
0007 Wrong server Certificate sent by Make sure that the root
certificate authentication server certificate on the device is the
could not be same used by the network you
validated with wish to connect to.
installed root
certificate.
0100 Client connect A client tried to Make sure that the password is
with wrong PSK connect with an correct.
invalid password.
Check for unauthorised WLAN
users.
1010 Voltage low The voltage is lower Check the vehicle battery.
than it should be.
1012 Voltage high The voltage is higher Check the vehicle battery or
than it should be. charger.
1100 Update failed due The image contents Try the update again later.
to failed as written to the flash
checksum check memory were found
to be corrupted.
1101 Update failed, The image failed to Try the update again later.
image did not boot properly, for
boot instance due to
power loss during
update.
1102 Update failed, The file used for Use only official, authorized
image had invalid update was not a update images.
format valid VOCOM II
update image file.
1104 Update failed, The image file was Use only official, authorized
image signature modified or update images.
check did not corrupted.
pass
9000 Hardware fault: Firmware flash defect The device must be replaced
Flash #1 detected.
9002 Hardware fault: RAM defect detected. The device must be replaced
RAM
9100 CAN Error in CAN Make sure that the Self Test
communication. adapter is plugged.
communication
error Repeat test with same Self
Test adapter and another unit.
If the other unit tests
successfully, get a
replacement for the erroneous
one.
9101 K-Line Error in K-Line Make sure that the Self Test
communication communication. adapter is plugged.
error
Repeat test with same Self
Test adapter and another unit.
If other unit tests success-
fully, get a replacement for
erroneous one.
9102 DoIP Error in DoIP Make sure that the Self Test
communication. adapter is plugged.
communication
error Repeat test with same Self
Test adapter and another unit.
If other unit tests success-
fully, get a replacement for
erroneous one.
9103 J1708 Error in J1708 Make sure that the Self Test
communication. adapter is plugged.
communication
error Repeat test with same Self
Test adapter and another unit.
If other unit tests success-
fully, get a replacement for
erroneous one.
9200 WLAN Self Test Connection to the Make sure that network
unsuccessful network unsuccessful settings and credential match
after time-out. the network you wish to
connect to.
8010 RP1210App Abnormal end due to Repower device and try again.
crash
crashed (certain Update to latest firmware.
LED status)
8011 PTApp crashed Abnormal end due to Repower device and try again.
(certain LED crash
Update to latest firmware.
status)
10 Maintenance
Maintenance work serves to maintain the operational readiness and prevent premature wear.
Maintenance is divided into:
Care and cleaning
Checks and updates
Repairs
Regular checks
To ensure that the device is in proper operating condition, you must check that the device
functions properly.
Report any defects found.
Immediately report any defects found to the responsible supervisor. At shift change,
the off-going member of staff must pass on any defects found and measures already
taken.
If there are defects that affect the operational safety, take the device out of service.
Repairs
Repair works include the replacement of the complete VOCOM II device and are only required
when components are damaged by wear or other external circumstances.
Do not repair the VOCOM II device yourself.
Disposal
After the end of its useful life, VOCOM II must be properly taken out of service and disposed
of.
The device contains electrical components that must be disposed of separately.
Ensure that the disposal is done properly and in an environmentally sound way.
Do not dispose VOCOM II with household waste.
Bring the device to a specialist company for proper disposal.
Observe the national and local regulations during disposal.
Observe WEEE Directive 2012/19/EU.
11 Technical specifications
Parameter Description
Dimensions (W x H x D) 160 mm x 91 mm x 44 mm
Vehicle/Platform
Vehicle interfaces
J1708 1 x J1708
J1708 bus topology, 20 nodes @9600 bit/s
J1708 high speed 1 to 1 @14400, 19200, 38400,
57600, 115200 bit/s
K-Line 1 x K-Line
1 x K-Line 5 V (non OBD)
Protocol support ISO 11898, ISO 15765-2, SAE J1939, SAE J1708,
ISO 9141, KWP 2000, ISO 13400-2
Parameter Description
Processing
12 Appendix
Specifications
Tab. 12–1 lists the product features of VOCOM II Tough.
Parameter Description
USB Power Supply USB 2.0 High-Power Device or USB 3.0 High-Power Device
2x128 MB DDR
RAM
Vehicle Description
communication
interface
CAN 2 CAN channels
Compliant to ISO 11898-2:2015
Digital I/O 3x DI
Low: 0–3.5 V, High: 7.2–32 V, TH: 4.25 V 3x DO
High-side automotive switches, 200 mA