Outpatient Unit or Outdoor Patient Unit

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OUTPATIENT UNIT OR OUTDOOR PATIENT UNIT (OPD)

• The facility shall be planned keeping in mind the maximum peak hour patient load and shall
have the scope for future expansion.

UNIT FUNCTIONAL ZONES

The Core Unit consists of the three following key functional areas:

 Reception/ Admission Area

 Patient Areas including waiting and treatment

 Staff Areas

Functional Relationships

EXTERNAL

The Outpatients Unit may have working relationships with many other Units depending on the
location of the Unit – either a free-standing facility or part of a larger facility. The proximity of the
following areas shall be considered when designing:

 Car Park / Drop off Zone

 Day Procedures / Surgery.

 Emergency

 Main Entry

 Medical Imaging

 Outpatients

 Pharmacy

 Pathology

 Transit Lounge

the Outpatients Unit is commonly located on the ground level within a multi-storey hospital.
a) Reception and Enquiry

b) Waiting Spaces

c) Layout of OPD

d) Patient amenities
Potable drinking water.
• Functional and clean toilets with running water and flush.
• Fans/Coolers.
• Seating arrangement as per load of patient

e) Clinics
The clinics should include general, medical, surgical, ophthalmic, ENT, dental, obstetrics and
gynaecology, Post-Partum Unit, paediatrics, dermatology and venereology, psychiatry,
neonatology, orthopaedic and social service department.
Doctor chamber -4-5 people
Chamber size - 12.0 sq meters is adequate.
Immunization Clinic with waiting Room - area of 3 m × 4 m in PP centre/Maternity
centre/Paediatric Clinic should be provided.
Pharmacy shall be in close proximity of OPD.
All clinics shall be provided with examination table, X-ray- View box, Screens and hand
wishing facility. Adequate number of wheelchairs and stretcher shall be provided
f) Nursing Services
NO. OF DOCTORS AND ROOMS TO BE PROVIDED

Patient Conveniences
Number of toilets etc. to be provided as per number of beds of Hospital/OPD load
Environmental Considerations

NATURAL LIGHT

Where possible, the use of natural light shall be maximised within the Unit. Provision of a pleasant
outlook and access to natural light can reduce discomfort and stress for patients.

PRIVACY

Staff observation of patients and patient privacy must be well-balanced within the Unit. The
following features shall be integrated to the design of the Unit:

 Doors and windows to be located appropriately to guarantee patient privacy and not comprise
staff security.

 confidentially of patient discussions and patient record

ACOUSTICS

 noisy areas like Public Waiting shall be located further away from the treatment spaces and staff
areas

 interview areas with clients where confidential information will be discussed


 discussion areas for staff where confidential patient information will be shared

 consultation/ treatment areas where disturbing noise is likely to happen shall be located in
acoustically treated rooms

Finishes

Floor and ceiling finishes shall be selected to suit the function of the space and promote a pleasant
environment for patients, visitors and staff. The following factors shall be considered:

 aesthetic appearance

 acoustic properties

 durability

 ease of cleaning

 infection control

 movement of equipment

Refer also to Part C and part D of these Guidelines.

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