Davin Quarshie: Experience

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Davin Quarshie

920 Ives Lane, Atlanta, GA 30316

Business IT professional with over seven years of experience organizing, managing, and implementing
software products to ensure efficiency and accuracy of workload and tasks across several companies.
Seeking a full-time position focused in Business Analysis, Project Management, Information Technology
Implementation, Agile implementation, or Managerial Services.

Experience

Continuous Improvement (Agile) Coach Fiserv Jan 2020 – Present


 Guided the strategy and integration from VersionOne software to unify different segments of the
business under Jira across 3 different continents
 Created a new project frame-work that would be distributed through the entire company
 Instructed and guided teams on the use of Scrum, Kanban, and paired programming methodologies.
 Sat in regularly on team meeting to provide additional coaching for teams that were struggling in agile
adaptation or communications
 Lead regular Lean Agile Community of Practice sessions for Agile leaders to share and implement Lean-
Agile practices within their areas of influence.
 Launched successful programs that taught and enabled leaders to practice agile concepts and behaviors
 Scheduled and coordinated PI planning across the company spanning three different continents
 Produced, distributed and presented necessary training and reference materials to promote the next
continuous improvement cycle. This was done through large groups with video conferencing with up to a
100+ attendants along with more intimate in-person sessions
 Coordinated and scheduled large scale, multi-step training initiatives to take place over several months
and multiple countries
  Worked with cross functional leaders to proactively identify and solve shared problems

Release Train Engineer/Program Manager Cricket Wireless June 2019 – Jan 2020
 Led the Cricket Online Team in companywide transformation from waterfall to Agile by providing
guidance in Agile, and Safe methodologies
 Managed and optimized the flow of value through the program using various tools, such as Kanban
Board and Jira Align
 Increased visibility of the program’s progress in relation to the other programs in order to create
transparency and analyze efficiency
 Represented the online component of Cricket Wireless during Program Increment Planning as program
RTE
 Monitored developments for bottlenecks and provided input on how to circumvent them, saving valuable
time and resources
 Ensured alignment to the cross-departmental roadmaps and collaborated to create a collective plan to
manage dependencies
 Tracked features from intake all the way to delivery to ensure projects were completed accurately and
by their intended deadlines
 Held weekly program refinement meetings where stories were collaboratively developed
 Met regularly with the scrum master of every scrum team to make sure their work was accounted for
displayed accurately in the tool, and their features had stories
 Held meetings with product owners and architects to create epics and features for their initiatives
 Drove continuous improvement via Retrospectives

Project Manager Inspire Brands March 2018 – May 2019


 Collaborated, coordinated, and implemented installation of Oracle Financials Cloud software with a
budget of over 2 million dollars for better efficiency and management of restaurant data affecting 250
employees
 Scheduled meetings across project management, consultant and financial teams to gather software
requirements
 Managed and documented enhancements and change requests for the software to plan and schedule
tasks appropriately
 Conducted weekly meetings to communicate any changes within the team for better coordination of
projects
 Compiled and organized weekly status update presentations for C level employees
 Responsible for time tracking and capital hours of team members on the project
 Managed the tracking of all action items; followed up with team members as necessary to ensure goal
completion by deadlines
 Responsible for company-wide dissemination of Oracle information; created various groups based on
which audience needed to receive pertinent information
 Worked on a project to replace Aloha Point of Sale with PAR Point of Sale on an international scale in
over 3,500 stores
 Performed scrum master duties in daily scrum calls inside of a hybrid agile environment

Scrum Master/ Project Manager SintecMedia August 2016 – January 2018


 Worked on a web application that kept track of financial and contractual information for major cable
companies
 Interfaced directly with US and International pay TV operator customers to gather business
requirements for an enterprise financial and accounting software product
 Led collaborative design meetings with Developers and QA to define and document technical
requirements
 Led daily scrums with my team to keep track of the daily progress on projects
 Participated in bi-weekly sprint planning meetings inside of the agile framework
 Liaised with Customer Support to ensure that issue prioritization and resolution aligned with customer
needs
 Conducted weekly status calls with clients to address open support items, identify upsell opportunities
and cultivate customer relationships
 Provided detailed documentation including user stories, mockups, and additional business requirements
 Managed master data management implementations for customers through product life cycle and
continued to provide support after the product had gone live
 Provided on-site and remote software training for new customers
 Tested product code changes to ensure valid compatibility with customer data

Business Analyst/Project Coordinator AT&T June 2013 – June 2016


 Developed resource planning and implementation frameworks specific to customer needs
 Responsible for implementation of new hardware needed for telecommunications project
 Met regularly with System Engineers to discuss the architectural needs of the project
 Expanded the position to encompass the additional reporting responsibilities of the Business Analyst
position
 Collaborated with interdepartmental teams to monitor corporate implementation projects
 Managed and tracked hundreds of large scale projects using Microsoft Excel
 Evaluated new projects for potential implementation cost savings by leveraging existing available assets
 Analyzed network diagrams and processes to reduce labor waste and cost by over 20%

Education

Georgia Institute of Technology Scheller College of Business 2013


B.S. Business Administration, with honor
Concentration in Information Technology

Skills/Knowledge

 Microsoft Office  Application Lifecycle Management


 SQL Server  Agile Methodology
 Jira  Cloud Computing
 Jira Align  Information Security Management
 SpiraTeam  Wireless Technology
 Oracle Cloud

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