PMNL Management Week 7
PMNL Management Week 7
PMNL Management Week 7
MANAGEMENT
• Art and science of PODC of human
efforts and resources for the general
PHARMACY good within the organizational
ADMINISTRATION framework and economic
environment of the company or firm,
NAME:_____________________ – Planning
– Organizing
YR/SECTION:________________
– Directing
– Controlling
MANAGEMENT
• A force that drives an enterprise and
determines its success or failure
• An act of conceiving and achieving
the desired results involving the use of
human talents and resources
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Management in Pharmacy
• Management is a process which brings • Management in Pharmacy requires
together resources and unites them in FOCUS.
such a way that, collectively, they – It is a conscious, organized effort to
achieve goals and objectives in the harness all the resources available as well
most efficient manner possible. as using them to attain the goals of the
(Tootelian and Gaedeke,1993) pharmacy effectively and efficiently.
• Planning:
– assesses internal resources, Activities involved in planning:
– establishes goals,
– formulates general policies and A. Develop objectives: envision the goals
procedures, to be accomplished
– develops business strategies. B. Forecasting: Estimate and predict future
• This is the most critical element of conditions and events
management. C. Programming: establish the sequence
• Without a business plan, the and priority of action to take or steps to
pharmacy’s operation will have no follow in achieving the objectives
purpose and direction; therefore, there D. Scheduling: Set a time sequence for the
will be no significant achievements. steps to take in undertaking a project
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STAFFING
• Some conventional terms related to • It determines what positions to be
tasks in the workplace include: filled. It also involves
A. Delegating: the work of a manager to
entrust others with responsibility and – preparing the job description
authority and to create accountability for – identifying the sources of potential
the result applicants
B. Authority: the sum of the rights and power
assigned to a position – Interviewing applicants, selecting
C. Accountability: the obligation to assume applicants
responsibility and exercise authority in – orienting new employees to their jobs
conformity with understood and accepted – training them and evaluating their
performance standard
performance
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DIRECTING
• Staffing is a highly qualitative process. • A process which sets personnel goals.
As such, the manager must have both – Establishes work standards
the technical knowledge of the jobs to – develops leadership styles
be performed and the feel for how – motivates personnel
people will fit in their new work – train and retrains personnel
environment. – evaluates personnel disciplines
– dismisses personnel as necessary
– promotes personnel
CONTROLLING
• It involves keeping personnel and other • The process of measuring and
resources focused on the goals of the correcting the activities of
pharmacy and ensuring that they are
utilized in a manner consistent with the subordinates and the company itself
policies established by the owner. to assure conformity with its plans.
• This is a continuous activity. • It is the most overlooked management
• Concerned with finding different ways to process since it is commonly assumed
achieve the goals of the pharmacy. that the process is sufficient to ensure
• It is a challenging task that often that the pharmacy is operating
separates the highly competent from the effectively and efficiently.
less skilled managers.
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