Key Responsibility Areas:

 Financial and Business analysis

 Co-ordinate with senior management and update the CMD of progress on business as usual and
projects of the CMD’s office
 Prepare analysis of various SBU’s and Functions (HR, Sales, Marketing etc.) and escalate issues
needing immediate attention to the CMD
 Decision Support to the CMD
 Provide the first-level of problem-solving on top of mind issues for the CMD
 Synthesize current status and prepare preliminary action steps in key areas of the business
 Complete pre-work for CMD meetings and set agendas for his interactions with internal and external
personnel
 Point of contact for the CMD’s Office for various Industry Forums and external personnel
 Special Initiatives: Manage and support special initiatives from CMD’s Office; feasibility studies of
new ideas and projects

Experience/ Skills:
-          Strong Analytical and problem solving skills
-          Financial analysis skills
-          Ability to independently work in unstructured situations
-          Interpersonal Skills
-          Excellent presentation and communication skills
-          Self-motivated individual  

About Microland

Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of

services to clients across the globe. A pioneer of the remote infrastructure management concept,
Microland has its operations hub in India with global presence across USA, UK and Middle East.
Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure
set up, management and optimization.

Microland has built extraordinary partnerships with global customers, nurturing them with rare
commitment for years. Microland strives to place the customer ahead of everything else and is
committed to highest standards of governance and business ethics.

Microland provides solutions and services of the highest quality and consistently deliver superior value
through innovation and smart thinking resulting in reduced TCO (total cost of ownership), greater IT-
Business alignment and better performance.

A team of over 2500 highly skilled and motivated employees, equipped with the right tools and systems,
work round-the-clock out of our world-class facilities to optimize the performance of our clients'
technology infrastructure.
Microland's management team, with deep domain knowledge and industry leading expertise, ensures
personalized client management. Our partnerships with leading global players help us stay ahead of the
curve. We have forged strategic partnerships with technology leaders such as Avaya, ChangeBASE AOK,
Cisco, Microsoft, Sybase, Symantec and VMware to enable our clients to benefit from industry leading
technology platforms.

As specified on BusinessWeek

Microland Limited provides information technology infrastructure management services in India. It

offers data center, messaging and collaboration, network, security, systems, end-user, server
management, database administration, backup and storage management, virtualization, and Web
infra services. The company also provides data center management, e-mail messaging management,
help desk, network management, security management, desktop management, and consulting
services, as well as enterprise and consumer technical support services. It serves storage
manufacturers; manufacturers of chemicals and silicon, and home networking products; Saudi Arabian
banks; healthcare and clinical research, mortgage, business process outsourcing, automotive, financial
services, food products, software, consumer products, semiconductor, and retail chains companies. The
company has strategic partnerships with DELL, Avaya, Symantec, and VMware. Microland Limited was
founded in 1989 and is headquartered in Bangalore, India. The company also has locations in San Jose,
California; Princeton, New Jersey; London, the United Kingdom; and Mumbai, Chennai, New Delhi, and
Pune, India, as well as in the Middle East.
Business Segment
Industry Chemicals Silicon Manufacturers Automotive
IT - Hardware Semiconductor Storage Units Home Networking Products
IT - Software ITeS BPO Product Development
Financial Services Banks Mortgage Financial Institutions
Healthcare Clinical Research
FMCG Food Products Consumer Products
Retail Retail Chains Online Retailing
Services Data Management Messaging and Collaboration Network and Security Management Virtualization and Web Infra
- Data Center Management - E-Mail Messagingg Management - Server Management - Cloud Computing
- Database Administration - Voice Communications Management - End-User, Desktop Management - Website and Intranet Hosting
- Backup and Storage Management - Conferencing Solutions - Web and Intranet Security - Customer Support
- Enterprise Support Helpdesk

Press Color

Sybase Software (India) Private Limited and Microland Limited announced a partnership to effectively
manage and support growing mobile workforce. Microland's new offering, Smart Future Mobility
Service, utilises Sybase's enterprise device management platform, Afaria, to meet the complexities
surrounding the increased demand for hosted/managed services, richer applications, broader mobile
device suppport, access to backend systems, centralised management and security, the company said in
a statement. The new service also enables the enterprises to develop and implement mobility strategy,
support their mobile workforce and manage their mobility infrastructure 24 hours a day and 7 days a
week.

BANGALORE: MindTree has just closed two deals worth more than $70 million (over Rs 300 crore)-to be
implemented over the next five years-to provide remote infrastructure management (RIM) services.
Ram Mohan, senior vice president, infrastructure management technology support (IMTS) at MindTree,
said the deals were struck with a European information and communication technology service provider
and a US-based bank.

The two deals are significant as they will require a workforce of 300 employees.

MindTree is among several Indian IT companies that are benefiting as clients increasingly look to use
RIM services. RIM is an alternative to onsite infrastructure management services and involves remote
monitoring and managing of IT infrastructure components like PCs, laptops, data centres, servers, etc,
from low-cost destinations.

IBM, Accenture and HP-EDS have historically dominated the management of IT infrastructure but their
cost base has been higher due to an onsite-heavy structure.

According to an Ambit Capital report, over the last three years, Indian players such as HCL Tech, Wipro,
TCS and Infosys have managed to gain market share in infrastructure management services from their
western counterparts due to their ability to deliver infrastructure services through remote, low-cost
locations.

Ankur Rudra, analyst at Ambit Capital, said that in the previous quarter, HP saw 1% annual dip in its
infrastructure technology outsourcing revenues, while all Indian IT majors saw significant rise in the
segment driven by RIM.

Wipro is currently the biggest Indian IT vendor in the RIM space, registering $927 million revenues in the
last fiscal year. It currently contributes about 21% of the company's revenues and grew at 20.3%
annually in the previous quarter.

For HCL Tech, which also has a greater than 20% revenue contribution from the RIM space, the segment
has been the biggest growth driver over the last six quarters. For the last quarter, the RIM annual
growth was 49.1%. For MindTree, RIM has grown to 8% of revenues, from 5% last fiscal.

Some smaller players like Microland and Kaseya India are also focused on remote infrastructure. "The
economic slowdown has meant that CIOs are increasingly looking at centralized and standardized
infrastructure architectures. As we are domain specialists, clients can focus on their core functions," said
Girish Krishnamurthy, MD at Kaseya India.

According to Nasscom, while over the last decade, application development and management (ADM)
and BPO dominated the offshoring scene, over the next decade, RIM will become equally important. The
RIM space is driven by sectors such as banking, financial services and insurance as well as manufacturing
and telecom.

Nasscom figures suggest that the addressable market for RIM is about $96-104 billion. However, just 7%
of the addressable RIM market, or about $7 billion, is currently offshored and this is expected to
increase to $28 billion by 2013. The global RIM industry has grown at more than 80% CAGR from $2
billion in 2006.
Sameer Dhanrajani, country head, Fidelity National Financial India, said that a major driver for RIM is the
growing complexity of technologies and processes. Also, with open source technologies and reduction in
hardware prices, cost arbitrage is becoming increasingly critical. The maturity and the greater vendor
capability in India are also seen as favourable for the space.

Remote Infrastructure Management

Over the past few years, the infrastructure outsourcing industry has witnessed substantive shifts -
average deal values have reduced by nearly 70 per cent, deal durations shortened by approximately 20
per cent,and offshore vendors are entering the “top 100 deals ” league tables - all this while the overall
market continues to grow. Key drivers behind these shifts include enterprise customers that seek to
enhance service and performance levels while exploring innovative delivery models to reduce
costs,technology that has improved infrastructure efficiency and management and maturing offshore
capabilities.The global Remote Infrastructure Management (RIM) industry has grown at more than 80
per cent CAGR from US$2 billion in 2006 to US$6 billion to US$7 billion in 2008. India as been a
significant beneficiary of this shift. 

As a result, questions about the potential of the RIM industry, the forces that propel it, and implications
for various stakeholders, are now pertinent. In this context, NASSCOM and McKinsey & Company
conducted a comprehensive study to develop a perspective on these questions. This report, The Rising
Remote Infrastructure Management Opportunity: Establishing India ’s Leadership, details the potential 
of  the remote infrastructure industry by 2013 and articulates the impact a maturing RIM industry is
likely to have on the infrastructure outsourcing business and its customers.  

The report pronounces that RIM,as an independent industry,could unleash the next largest wave of
opportunity in offshoring,similar to that provided by the Application Development and Maintenance
(ADM)and Business Process Outsourcing (BPO) industries in the late 1990s.Convergence of three
independent forces has resulted in the rise of the RIM industry —rapid evolution in technologies and IT
architectures, changes in customer behaviours and demands, and developments in the vendor and
offshore supply environment. The report explains these changes and their individual impact,which when
viewed collectively suggests an accelerating trend towards RIM.

India is well positioned to capture a proportionate share of the RIM opportunity. In particular, the
experiences gained from the rise of the application development and maintenance  (ADM) and business
process offshoring (BPO) industries, increasing capabilities  of  India-based  providers, management  of 
low-cost  talent, and  the country ’s reputation as the IT offshoring centre of the world, upport this view.

Finally, the report  highlights  the implications  that  the rise of  the RIM industry  will have for various
stakeholders. Some implications will call for concerted action at an industry level, while others will
require companies and customers to revisit individual strategies. On  the  one  hand, the  industry  will 
need  to  work  with  NASSCOM  and the central and state governments to augment talent supply, and
strengthen talent quality. On the other, players may need to fundamentally alter their business models.
With  distinct  reliability, security, technical, pricing  and  process  requirements, the rules  of  the 
emerging  RIM  industry  will  challenge  both  infrastructure  outsourcing incumbents and traditional
ADM and BPO offshore vendors.

Undoubtedly, this opportunity holds significant promise for India and realising it will accelerate the
nation ‘s economic growth and maintain its dominance as the world ’s leading offshore destination.

About Pradeep Kar, CMD

A visionary and industry pioneer, Pradeep leveraged the power of networking & e-business technologies
long before they were recognized as critical business enablers when he founded Microland in 1989. In
the late ‘90s, he redefined the infrastructure outsourcing industry by leveraging the remote service
delivery model and established Microland as an infrastructure management specialist. Microland has
since been recognized as a key player in the Remote Infrastructure Management services space by top
outsourcing industry analysts.

A serial entrepreneur, Pradeep founded Indya.com, India’s leading portal, which he sold to Rupert
Murdoch’s News Corporation. He also founded and successfully sold two other technology companies,
namely Planetasia.com, India’s first internet professional services company and Net Brahma
Technologies.

He is a member of the board of directors of several companies including United Business Media Limited,
a leading global business media company listed on the London Stock Exchange and the advisory board of
Leaders’ Quest, an international social enterprise based in London. Pradeep is the president of The
IndUS Entrepreneurs (TiE), Bangalore chapter and is the founding member of the Bangalore chapter of
the Young Presidents Organization.

Pradeep is a frequent speaker on industry trends and his leadership acumen has been recognized with
numerous accolades. Notable among these are the Indian Express “India Young Business Achiever
Award” as well as being selected by the World Economic Forum as a 'Global Leader for Tomorrow’. He
has been featured in ‘Newsweek International’ as ‘Stars of Asia’ and in ‘Business India’ as ‘Stars of India’.

He holds a postgraduate degree in Management and a Bachelor of Engineering degree. His interests
include tennis, reading, photography and golf.

Funding History

FY96: INR120cr, FY97: INR157cr

FY98: Reported turnover of INR181cr, Reserves: INR35cr, Carved out Internet Business Solutions
company: PlanetAsia.com, INR2.5cr invested in Internet Technology Center, to be completed in 1999.
In April 1999, the Company exited the hardware resale business, which accounted for 90% of its
turnover (i.e. about 170cr of the 200cr achieved in FY99).

1999: IL&FS, ICICI Venture, GE Capital invested

FY’00: INR60cr turnover, Indocean Chase put in $5.5m

Microland Corporate Structure (INR400cr invested in 4 companies till 2000)

 Legacy Networking Business: INR17cr through software exports, INR25cr through domestic
market
 PlanetAsia.com: Business of e-nabling companies, INR10.5cr turnover
 Content: Indya.com and Media2India.com (James Murdoch, John Sculley, Rajat Guptainvested
in Indya)

Dec 2004: $7.5m from ICICI Venture and JP Morgan

Sep 2006: $11m from Cargill Ventures, Intel Capital, Trident Capital, and Jafco

Current Turnover: INR300cr, Employees Strength: 2,500, Sales/Employee: INR12lacs