2021 Tesla Model S 25
2021 Tesla Model S 25
2021 Tesla Model S 25
OWNER'S MANUAL
RELEASE NOTES
Information about new features is displayed on the touchscreen after a software update, and
can be viewed at any time by touching Controls > Software > Release Notes. If the content in
the Owner's Manual on how to use your vehicle conflicts with information in the Release Notes,
the Release Notes take precedence.
SAFETY INFORMATION
You can find safety information in your Model S Owner's Manual on the touchscreen.
For detailed information about your Model S, go to the Tesla website for your region, log on to
your Tesla Account, or sign up to get an account.
If you have any questions or concerns about your Model S, call 1-877-79TESLA
(1-877-798-3752).
Declarations of Conformity...............................229
Troubleshooting Alerts....................................... 232
Index...............................................................276
Exterior Overview
Overview 3
Interior Overview
Overview 5
Touchscreen Overview
In addition to the instrument panel, Model S is equipped with a front and rear touchscreen.
NOTE: Throughout this Owner's Manual, the front touchscreen is referred to as the
"touchscreen" whereas the rear touchscreen is referred to as the "rear touchscreen".
Front Touchscreen
Use the touchscreen to control many features that, in traditional cars, are controlled using
physical buttons (for example, adjusting the cabin heating and air conditioning, headlights, etc.).
You also use the touchscreen to control media, navigate, use entertainment features, and
customize Model S to suit your preferences. The main component of the touchscreen is the map
area. Other main components are shown here:
1. Navigation: Change the orientation of the map, find or navigate to a destination or charging
location, and change navigation settings (see Maps and Navigation on page 142).
2. Gear strip: Use to select Park, Drive or Reverse. The gear strip is always available on the
touchscreen when Controls is open (see Gears on page 53).
3. Controls: Control various features and adjust settings to customize your Model S (see
Controls on page 128).
4. Climate controls (driver): Use the left and right arrows to decrease/increase cabin
temperature. Touch Split on the popup to display to allow the driver and passenger to set
different temperatures. Touch the temperature icon to customize climate control settings
(see Climate Controls on page 135).
5. My Apps: For easy access to frequently used apps, you can customize the apps that display
here. To add an app, touch the app launcher, then touch and hold down the icon of the app
you want to add, then drag it into My Apps.
NOTE: You can add up to six apps to the My Apps area. Therefore, if you've already added
six apps, you must remove one before you can add an additional one. To remove an app,
touch and hold any app icon and then touch the "X" associated with the app you want to
remove.
6. App Launcher: Touch the app launcher then touch an app to open it. You can also touch and
hold an app icon to drag it into My Apps. The app you choose displays on top of the map
and you can drag it to the left or right side of the touchscreen. To close an app, drag it
downward.
NOTE: You cannot completely close Media Player. When you drag Media Player down, it
displays Mini-Player which allows you see what's playing, pause/play, and skip reverse/
forward.
8. Climate controls (passenger): Displays when temperature controls have been Split to allow
the driver and passenger to set different temperatures.
9. Volume Control: Controls the volume of media player and phone calls (see Volume Controls
on page 149).
NOTE: The volume of navigation instructions is controlled separately (see Maps and
Navigation on page 142).
When climate controls is not displaying split temperature controls for driver
and passenger, this icon appears in the lower right corner of the touchscreen
to provide a shortcut to move the location of a displayed app from the left side
of the touchscreen to the right, and vice versa.
Popup messages appear in the bottom center of the touchscreen. For example, a seat belt
reminder appears if a seat belt is unfastened in an occupied seat, an alert appears to notify you
of an incoming phone call, a text message appears (when applicable), voice commands appear
when in use, and a headlight menu appears when you press the High Beam button on the
steering yoke. If applicable, touch options from these popup messages (for example, accept/
decline a phone call, choose an option from the headlight menu, etc.). To dismiss a popup
message, swipe it downward.
WARNING: Always pay attention to road and traffic conditions when driving. To
minimize driver distraction and ensure the safety of vehicle occupants as well as other
road users, avoid using the touchscreen to adjust settings while the vehicle is in motion.
Rear Touchscreen
The rear touchscreen provides rear passengers with access to:
Overview 7
Touchscreen Overview
NOTE: Adjusting the temperature, media and volume controls adjusts the front cabin settings
also.
Key Card
Tesla provides you with two Model S key
cards, designed to fit in your wallet.
Key Fob If the key fob does not work (for example, its
battery is dead), you can touch its flat side
against the card reader on the driver's side
You can quickly familiarize yourself with the
door pillar (like the key card). Instructions for
key fob by thinking of it as a miniature version
changing the battery are provided in
of Model S, with the Tesla badge representing
Replacing the Key Fob Battery on page 12.
the front. The key has buttons that feel like
softer areas on the surface.
NOTE: You can use the same key fob with
multiple Model S vehicles provided you
authenticate it (see Managing Keys on page
12). However, key fob works with only one
Model S at a time. Therefore, to use a key fob
for a different Model S, touch its flat side
against the card reader on the driver's side
door pillar.
NOTE: Model S supports up to four different
key fobs.
CAUTION: Protect the key from
impact, high temperatures, and
damage from liquids. Avoid contact
with solvents, waxes, and abrasive
cleaners.
Managing Keys
2. Remove the battery by lifting it away from To display a list of all keys (phone keys, key
the retaining clips. cards, and key fobs) that can access your
Model S, touch Controls > Locks. An icon
displays next to each key to indicate whether
the key is a phone key, key card, or key fob.
Use this list to manage keys that have access
to your Model S. To add or delete keys, see
Adding and Removing Keys on page 13.
The Model S hood is not heavy enough to • To avoid scratches, don't have
latch under its own weight and applying anything in your hands (keys).
pressure on the front edge or center of the Jewelry can also cause scratches.
hood can cause damage.
Center Console
In addition to housing an RFID transmitter
that reads key fobs and key cards (see Key
Card on page 10), the center console includes
cup holders, two storage compartments,
wireless phone chargers, and a rear
touchscreen.
Glovebox
To open the glovebox, touch Controls >
Glovebox. The glovebox automatically opens
and its light turns on.
USB Ports
Model S has five USB ports:
Your Model S has a power socket located in CAUTION: Do not attempt to jump
the center console's rear compartment. To start Model S using the 12V power
access the 12V socket, open the front socket. Doing so can result in damage.
compartment of the center console. The
power socket is located on the rear wall of Coat Hangers
the compartment:
Your Model S has a coat hanger on each side
of the vehicle above the rear window in the
second row, next to the reading light. Push
the coat hanger to release it. Push it again to
retract it.
Cabin Camera
Model S is equipped with a cabin camera
located above the rear view mirror.
Noise-Cancelling Microphones
NOTE: This feature may not be available at
delivery.
3. Place the shoulder section of the seat belt WARNING: Before adjusting a front
mid-way between your neck and your seat, check that the area around the
shoulder. Fit the lap section of the belt seat is free of obstacles (people and
tightly across your hips, not across your objects).
stomach.
WARNING: Do not adjust seats while
Model S front seats include integrated head driving. Doing so increases the risk of
supports that cannot be adjusted or removed. a collision.
WARNING: Riding in a moving vehicle
with the seat back reclined can result
in serious injuries in a collision, as you
could slide under the lap belt or be
propelled into the seat belt. Ensure
your seat back is reclined no more
than 30 degrees when the vehicle is
moving.
Head Supports
The front seats include integrated head
supports that you cannot adjust.
Seat Heaters
All seats contain heating pads. In addition,
both front seats are ventilated. You can
control seat heaters in all seating positions
using the touchscreen.
Seat Covers
WARNING: Do not use seat covers in
Model S. Doing so could restrict
deployment of the seat-mounted side
air bags if a collision occurs. Seat
covers can also interfere with the
occupant detection system that is
used to determine the status of the
passenger front airbag.
CAUTION: Seat covers can also
interfere with noise-cancelling
microphones.
Wearing Seat Belts Touch the seat again to unmute the reminder.
The reminder is disabled for the current drive
only.
Using seat belts and child safety seats is the
most effective way to protect occupants if a
WARNING: Seat belts must be worn
collision occurs. Therefore, wearing a seat belt
by passengers in all seating positions.
is required by law in most jurisdictions.
Do not disable a seat belt reminder
when the seating position is occupied
Both the driver and passenger seats are
by a passenger.
equipped with three-point inertia reel seat
belts. Inertia reel belts are automatically
tensioned to allow occupants to move To Fasten a Belt
comfortably during normal driving conditions.
To securely hold child safety seats, all 1. Ensure correct positioning of the seat
passenger seating positions are equipped (see Correct Driving Position on page 26).
with an automatic locking retractor (ALR)
feature that, by fully extracting the seat belt 2. Draw the belt out smoothly, ensuring the
(beyond the length needed for a typical adult belt lays flat across the pelvis, chest and
occupant), locks the belt into place until the mid-point of your collar bone, between
seat belt is unbuckled. the neck and shoulder.
3. Insert the latch plate into the buckle and
The seat belt reel automatically locks to
press together until you hear a click
prevent movement of occupants if Model S
indicating it is locked in place.
experiences a force associated with hard
acceleration, braking, cornering, or an impact
in a collision.
WARNING: Ensure that all seat belts WARNING: The seat belt system has
are worn correctly. An improperly no user serviceable parts and may
worn seat belt increases the risk of contain pyrotechnics. Do not
injury or death if a collision occurs. disassemble, remove, or replace
components.
WARNING: Do not wear seat belts
over hard, fragile or sharp items in
clothing, such as pens, keys,
eyeglasses, etc. The pressure from the
seat belt on such items can cause
injury.
WARNING: Seat belts should not be
worn with any part of the strap
twisted.
WARNING: Each seat belt assembly
must be used by one occupant only. It
is dangerous to put a seat belt around
a child being carried on an occupant’s
lap.
WARNING: Seat belts that have been
worn in a collision must be inspected
or replaced by Tesla, even if damage
to the assembly is not obvious.
WARNING: Seat belts that show signs
of wear (such as fraying), or have
been cut or damaged in any way, must
be replaced by Tesla.
WARNING: Avoid contaminating a
seat belt’s components with any
chemicals, liquids, grit, dirt or cleaning
products. If a seat belt fails to retract
or latch into the buckle, it must be
replaced immediately. Contact Tesla.
WARNING: Never seat a child in the front row passenger seat, even if using a child safety
seat.
WARNING: Never seat a child on a seat with an ACTIVE AIRBAG in front of it. DEATH or
SERIOUS INJURY to the child can occur.
NOTE: The image shown below is representative only and may not be identical to the label in
your vehicle.
Model S has an occupancy sensor in the front passenger seat that controls the status of the
passenger front airbag (see Airbags on page 38).
The Passenger Airbag Off indicator displays on the touchscreen when the
passenger front airbag is OFF. When the passenger front airbag is OFF, it
does not inflate when a collision occurs. This indicator does not display
when the seat is unoccupied.
WARNING: Always ensure that all Model S seats are locked in position before traveling.
Failure to do so increases the risk of injury. Pay attention to all warnings displayed on the
touchscreen.
WARNING: Do not associate the Easy Entry setting with the driver's profile when a child
is seated in a rear seat. Doing so can cause the driver's seat to push against the child,
especially when a child is seated in a forward-facing child seat or booster seat. Do not
rely on Model S to recognize or accommodate a child seated in the rear seats while using
this setting (see Driver Profiles on page 44).
Type of child safety Rear facing (or Forward facing (or Forward facing or
seat convertible) convertible)* seat belt retained
booster seat****
Seat position Rear facing only* Rear facing as long as Forward facing
possible, then forward
facing*
* Many child safety seats currently available allow children to ride rear-facing using the child
safety seat’s integrated 5-point harness for a longer period of time BASED UPON SPECIFIC
HEIGHT AND WEIGHT LIMITS. Keep your child in a rear facing seat for as long as possible.
CHECK THE CHILD SAFETY SEAT MANUFACTURER’S INSTRUCTIONS AND CAREFULLY
FOLLOW ALL INSTRUCTIONS.
** LATCH ("Lower Anchors and Tethers for Children") and ISOFIX are international standards
for attachment points for child safety seats in passenger cars that enable compliant child
safety seats to be quickly and safely secured. The system has other regional names including
LUAS ("Lower Universal Anchorage System") or Canfix in Canada. It has also been called the
"Universal Child Safety Seat System" or UCSSS.
****Keep your child in a forward facing child safety seat with a harness and tether until the
child reaches the child safety seat's maximum allowable height or weight as specified by the
manufacturer of the child safety seat.
Location of Airbags
Airbags are located in the approximate areas shown below. Airbag warning information is
printed on the sun visors.
Model S is equipped with an airbag and lap/shoulder belt at both front seating positions. The
airbag is a supplemental restraint at those seating positions. All occupants, including the driver,
should always wear their seat belts whether or not an airbag is also provided at their seating
position to minimize the risk of severe injury or death in the event of a crash.
Types of Airbags
Model S has the following types of airbags:
NOTE: The occupancy classification system (OCS) meets the regulatory requirement of
FMVSS 208 and automatically detects when inflating the passenger front airbag would be
unnecessary or potentially harmful.
WARNING: Seating an infant in a rear facing child safety seat on a seat equipped with an
operational airbag can cause serious injury or death.
Rear facing child seat OFF PASSENGER AIRBAG 20 lbs (9 kg) or less
designed for children OFF
up to a year old
Forward facing child OFF PASSENGER AIRBAG 35 lbs (16 kg) or less
seat OFF
Child in a booster seat OFF or ON PASSENGER AIRBAG 20-100 lbs (9-45 kg)*
OFF or PASSENGER
AIRBAG ON
*If the passenger airbag status indicator does not match the situation, do not use the seat.
The passenger must ride in a different seat. Contact Tesla Service.
NOTE: It takes approximately six seconds after you power on Model S for the occupant
classification system (OCS) to report accurate status of the front passenger airbag. As a result,
when you first power on Model S, even in situations when it should be OFF because the seat is
occupied by a weight of 20 lbs (9 kg) or less, a delay of approximately six seconds can occur
before the touchscreen displays the PASS AIRBAG OFF status. If it fails to do so, contact Tesla
Service and do not seat a child in the front passenger seating position.
To make sure the sensing system can correctly detect occupancy status, eliminate the following:
• Aftermarket items attached to, or sitting on or between, the seat and occupant including
but not limited to covers, mats, blankets, etc.
These conditions can interfere with the occupancy sensor. If you have eliminated the above
possibilities, and the airbag status is still incorrect, ask passengers to ride in the rear seats and
contact Tesla to have the airbag system checked.
NOTE: The front passenger occupancy sensor affects the operation of the passenger front
airbags only. The side airbags are not affected.
WARNING: If the front passenger airbag is not turning on or off as expected based on
the weight thresholds previously described, contact Tesla immediately.
WARNING: Never seat a child in the front passenger seat. DEATH or SERIOUS INJURY to
the child can occur. Per recommendations by the National Highway Traffic Safety
Administration, all occupants age 12 and under must ride in the rear seats.
WARNING: Do not use seat covers on Model S. Doing so could restrict deployment of
the seat-mounted side air bags if a collision occurs. It can also reduce the accuracy of
the occupant detection system and the noise-canceling microphones, if equipped.
• Never wear thick, wet, or bulky clothing NOTE: The front passenger occupancy sensor
(such as ski wear or padded clothing). affects the operation of the passenger front
airbags only. The side airbags are not
In addition to the items listed above, the affected.
following situations can interfere with the WARNING: Tesla follows NHTSA
accuracy of the occupant classification (National Highway Traffic Safety
system: Administration) recommendations
that all occupants age 12 and under
• Placing a radio transmitter (for example, a must ride in a rear seating position.
hunting radio or walkie-talkie) on the
front passenger seat. WARNING: Failure to follow the above
instructions can adversely affect the
• Placing an AC/DC inverter, or a device Occupant Classification System (OCS)
that is being powered by the inverter (for which can cause serious injury or
example, a cell phone, tablet, or death.
computer) on the front passenger seat
cushion.
Inflation Effects
Incorrect seating position - the passenger's
feet must be on the floor: WARNING: When airbags inflate, a
fine powder is released. This powder
can irritate the skin and should be
thoroughly flushed from the eyes and
from any cuts or abrasions.
• Doors unlock, and the door handles WARNING: Airbags inflate with
extend. considerable speed and force, which
can cause injury. To limit injuries,
• Hazard warning lights turn on. ensure that occupants are wearing
seat belts and are correctly seated,
• Interior lights turn on.
with the seat positioned as far back as
• High voltage is disabled (you must possible. The National Highway Traffic
contact Tesla Service to restore high Safety Administration (NHTSA)
voltage power). recommends a minimum distance of
10" (25 cm) between an occupant’s
chest and an airbag.
Airbag Warning Indicator
WARNING: Children should not be
seated on the front passenger seat.
The airbag indicator on the
Follow all regulations in your region
instrument cluster remains
for the appropriate way to seat a child
lit if the airbag system is
based on the child's weight, size, and
malfunctioning. The only
age. The safest place to seat infants
time this indicator should
and young children is in a rear seating
light up is briefly when
position. Seating an infant or child on
Model S first powers up, in
a seat equipped with an operational
which case it turns off within
front airbag can cause serious injury
a few seconds. If it remains
or death.
lit, contact Tesla
immediately and do not WARNING: To ensure correct inflation
drive. of the side airbags, maintain an
unobstructed gap between an
occupant’s torso and the side of
Airbag Warnings Model S.
When you first adjust the driver’s seat, You can define an Easy Entry setting that
steering yoke, or driver’s side mirror, the moves the steering yoke and driver's seat to
touchscreen prompts you to create a driver make it easy to enter and exit Model S. Any
profile to save these adjustments. Your profile driver can use the Easy Entry setting by
also saves various preferences you make associating it with their driver's profile. When
while customizing Model S. the Easy Entry setting is associated with a
driver's profile, the steering yoke and driver's
seat automatically adjust when the park gear
To add a new driver profile,
is engaged and the driver's seat belt is
touch the driver profile icon
unbuckled, allowing an easy exit from the
at the top of the Controls
vehicle. When returning to the vehicle and
screen. Then touch Add New
stepping on the brake pedal, settings
Driver, type the driver's
automatically adjust back to the settings used
name and touch Create
by the most recent driver profile (or based on
Profile. Follow the onscreen
the key if it's linked to a driver profile).
instructions to save the
seating position to the
To use Easy Entry with a driver profile, ensure
driver profile. You can also
the Use Easy Entry box is checked.
check the Use Easy Entry
checkbox if you want to WARNING: Never use Easy Entry to
save (or use existing) Easy move the driver's seat to the full
Entry settings (described rearward position when a child safety
below) in which the driver's seat is installed on a rear seat located
seat and the steering yoke behind the driver's seat. With reduced
are automatically adjusted clearance, the movement of the seat
to make it easy to enter and may impact a child's legs, cause injury,
exit Model S. or dislodge the seat.
Driving 45
Driver Profiles
When you cancel Valet mode, all settings
associated with the most recently used driver
profile and climate control settings are
restored, and all features are available.
You can adjust the feel and sensitivity of the 6. Identifier that is always illuminated to
steering system to suit your personal indicate that the right scroll wheel can be
preference: used with cruise control.
7. Wipers* (see Wipers and Washers on
1. On the touchscreen, touch Controls > page 65).
Pedals & Steering > Steering Mode.
8. Right scroll button (see Right Scroll
2. Choose a steering option: Button on page 48).
◦ Comfort - Reduces the effort required 9. Voice commands (see Using Voice
to turn the steering yoke. In town, Commands on page 160).
Model S feels easier to drive and park.
◦ Standard - Tesla believes that this *The behaviors associated with the buttons
setting offers the best handling and for headlight high beams, turn signals and
response in most conditions. wipers vary depending on whether you lightly
touch or fully press the button. Refer to the
◦ Sport - Increases the effort required
corresponding sections in this Owner's
to turn the steering yoke. When
Manual for details.
driving at higher speeds, Model S
feels more responsive.
NOTE: Simultaneously holding down both the
left and right scroll buttons while Model S is
parked causes the touchscreen to restart (see
Restarting the Touchscreen on page 52).
Driving 47
Steering Yoke
• When using media player, push the button • When driving, push and release the
to the left to go back to the previous button to engage Autosteer or Traffic-
song or station or push it to the right to Aware Cruise Control (see Autosteer on
skip to the next song or station. page 93). If Autosteer Activation is set
to Double Click (touch Controls >
• To increase/decrease the volume of the Autopilot Activation > Autosteer
sound system, roll the button up/down Activation), a single push engages Traffic-
respectively. Aware Cruise Control (see Traffic-Aware
NOTE: The scroll button adjusts the Cruise Control on page 87) only and
volume for media and phone calls based you must push and release twice to
on what is currently in use. As you adjust engage Autosteer. Once engaged,
the volume, the touchscreen displays the pushing the button cancels Autosteer
volume level and whether you are and/or Traffic-Aware Cruise Control.
adjusting volume for media or phone. • When Model S is in Park, push the button
twice to automatically engage Summon
• To mute the media volume, or to pause/ (if equipped) before exiting the vehicle
play an audio file, push the scroll button. (see Starting Summon Before Exiting the
• When adjusting mirrors, push the button Vehicle on page 113).
to the left/right to move the associated • When Traffic-Aware Cruise Control is
mirror inward/outward and up/down to engaged, rolling the scroll button up/
position the mirror upward or downward down increase/decreases the set cruising
(see Mirrors on page 50). speed respectively.
• When adjusting the position of the
steering yoke, roll the button up/down to NOTE: There is currently no action associated
adjust the tilt/angle and press the button with pushing the right scroll button to the left
to the left or right to move the steering and right.
yoke closer or further (see Adjusting
Steering Yoke Position on page 47). Heated Steering Yoke
• When a menu displays on the instrument
panel from which you can choose options To warm up the steering yoke, touch the
(for example, wipers), use the scroll temperature icon on the touchscreen to
button to choose an option (up, down, display climate controls (see Overview of
left, or right). Climate Controls on page 135), then touch
the steering yoke icon. When turned on,
radiant heat keeps the steering yoke at a
comfortable temperature.
Horn
To sound the horn, press and hold the horn
button on the right side of the steering yoke.
Driving 49
Mirrors
Starting
When you open a door to enter Model S, the
instrument panel and touchscreen power on
and you can operate all controls. To drive
Model S, press the brake pedal and swipe up
or down on the touchscreen's left bar to
choose a driving gear (swipe up for Drive or
down for Reverse) (see Gears on page 53).
NOTE: To turn Auto Shift out of Park on or Always keep your phone key, key fob, or a key
off, touch Controls > Pedals & Steering > card with you. After driving, your phone key
Auto Shift out of Park. or key card is needed to restart Model S after
it powers off. And when you leave Model S,
Before accelerating when Auto Shift out of you must bring your phone key, key fob, or
Park is enabled, check the instrument panel key card with you to lock Model S, either
to make sure that Model S has selected your manually or automatically.
intended driving gear (Drive or Reverse). If
the correct gear is not automatically selected, Powering Off
or if Auto Shift out of Park is not enabled,
swipe up or down on the touchscreen's left
When you finish driving, simply exit the
bar to choose a driving gear (swipe up for
vehicle. When you leave Model S with your
Drive or down for Reverse). See Gears on
phone key and key fob, it powers off
page 53.
automatically, turning off the instrument
panel and touchscreen.
NOTE: If the PIN to Drive feature is enabled
(see PIN to Drive on page 161), you must
Model S also powers off automatically after
also enter a valid PIN on the touchscreen
being in Park for 15 minutes, even if you are
before you can drive Model S.
sitting in the driver’s seat.
Everything you need to know when driving
Although usually not needed, you can power
Model S displays on the instrument panel.
off Model S while sitting in the driver’s seat,
provided the vehicle is not moving. Touch
Drive Disabled - Requires Controls > Safety > Power Off. Model S
Authentication automatically powers back on again if you
press the brake pedal or touch the
If Model S does not detect a key when you touchscreen.
press the brake (a key fob or phone key is not
detected or two minutes have passed since NOTE: Model S automatically shifts into Park
you used the key card), the touchscreen whenever it is determined that you are exiting
displays a message telling you that driving the vehicle (for example, the driver's seat belt
requires authentication. is unbuckled and the vehicle is almost at a
standstill). If you shift into Neutral, Model S
If you see this message, place the key card in shifts into Park when you open the door to
either phone dock where the RFID transmitter exit. To keep Model S in Neutral, see
can read it. The two-minute authentication Instructions for Transporters on page 218.
window restarts and you can start Model S by
pressing the brake pedal.
Driving 51
Starting and Powering Off
Driving 53
Gears
NOTE: The touchscreen is the preferred
method to manually shift gears. However, in
the unlikely situation in which the
touchscreen is unavailable and therefore can't
be used, the gear selector on the center
console automatically activates and must be
used to shift gears. If the gear selector does
not automatically activate, you can manually
select a gear by pressing a P, R, N or D on the
center console (see Shifting gears using the
center console on page 54).
Driving 55
Lights
4. If you turn on AMBIENT LIGHTS, interior NOTE: When you touch or press the high
ambient lights turn on whenever the beam headlight button on the left side of the
headlights are on. steering yoke, the touchscreen displays an
abbreviated lights menu to provide quick
5. If you turn on Auto High Beam, headlights access to control headlights, fog lights (if
automatically switch from high beam equipped), and the Auto High Beam setting.
headlights to low beam headlights when Use the touchscreen to choose options from
light is detected in front of Model S. See this menu.
High Beam Headlights on page 57.
The following indicator lights are visible on
6. If you turn on Headlights after Exit, the
the instrument panel to show the status of
exterior lights remain on for one minute
the headlights:
after you stop driving and park Model S in
low lighting conditions. See Headlights
After Exit on page 58. Low beam headlights are on.
Driving 57
Lights
WARNING: AUTO HIGH BEAM is a If the AFS fails, the
convenience only and is subject to instrument panel displays an
limitations. It is the driver's alert. Contact Tesla Service.
responsibility to make sure that
headlights are always appropriately
adjusted for weather conditions and
driving circumstances.
Driving 59
Instrument Panel
When Model S is off or Parked, the instrument panel shows remaining estimated range, vehicle
status, and outside temperature.
1. When the car is off and you initially press the brake, indicator lights flash briefly along the
top of the instrument panel. Unless an indicator light applies to a current situation, it should
turn off. If an indicator light fails to turn on or off, refer to Indicator Lights on page 62.
2. An image of your car and its accompanying status (such as lights on, door open, etc.).
3. Total estimated driving distance (or energy) available. Instead of driving distance, you can
display the percentage of battery energy remaining. To do so, touch Controls > Display >
Energy Display.
NOTE: When anticipating when you need to charge, use estimates as a general guideline
only.
NOTE: Touch Controls > Autopilot > Full Self-Driving Visualization Preview (if equipped) to
display more details about the roadway and its surroundings, such as road markings, stop lights,
objects (such as trash cans and poles), etc.
1. The instrument panel displays your location on a map, a wiper menu, Auto Shift out of Park
instructions, etc. When a navigation route is active, the upcoming portion of the route
displays.
2. The speed limit (if available) that is currently being detected by Speed Assist (see Speed
Assist on page 126).
3. Current driving speed.
4. The currently set cruising speed. When Traffic-Aware Cruise Control is available but you
haven't set a cruising speed by engaging Traffic-Aware Cruise Control or Autosteer, the icon
is gray (see Traffic-Aware Cruise Control on page 87).
5. Autosteer is actively steering Model S. When Autosteer is available but you haven't
activated it, the icon is gray (see Autosteer on page 93).
6. When navigating, upcoming instructions in the navigation route appear here.
7. Total estimated driving distance (or energy) available. Instead of driving distance, you can
display the percentage of battery energy remaining (touch Controls > Display > Energy
Display).
NOTE: When anticipating when you need to charge, use estimates as a general guideline
only.
Driving 61
Instrument Panel
WARNING: Although the instrument panel shows surrounding traffic, some vehicles
may not be displayed. Never rely on the instrument panel to determine if a vehicle is
present (for example, in your blind spot). Always use your mirrors and perform
shoulder checks.
9. Your Model S.
10. The energy bar (a thin horizontal line at the bottom center of the instrument panel) displays
real-time energy usage. The bar is colored gray (or white if the display is in Dark mode) and
moves to the right to represent energy being used during acceleration. The bar is green and
moves to the left to represent energy being gained through regenerative braking.
11. When Autosteer is active and detects the driving lane, it is highlighted in blue (see
Autosteer on page 93). Depending on the current driving scenario, you may see
neighboring lanes.
NOTE: In situations where Autosteer is unable to detect lane markings, the driving lane is
determined based on the vehicle you are following.
NOTE: If Navigate on Autopilot is active, the driving lane displays as a single blue line in
front of Model S (see Navigate on Autopilot on page 98).
Driving 63
Instrument Panel
Indicator Description
Fully press the wiper button to spray washer ◦ III - Continuous, slow.
fluid onto the windshield. When washing the ◦ IIII - Continuous, fast.
windshield, the wipers perform two wipes
after you release the button, then a third wipe NOTE: If you choose AUTO and the ability
a few seconds later. You can also press and to detect liquid on the windshield
hold the wiper button for a continuous spray becomes unavailable, the wiper setting
of washer fluid—the wipers perform the wipes reverts to the most recently used manual
after you release. setting. If a manual setting cannot be
determined, the wipers turn off.
Whenever you touch or press the wiper
button, the instrument panel displays the CAUTION: To avoid the risk of
wiper menu, allowing you to adjust wiper damaging the wipers, do not leave
settings. Roll the left scroll button on the the wipers set to AUTO when
steering yoke up or down to choose your washing Model S.
desired setting.
Driving 65
Braking and Stopping
During emergency braking conditions, the In an emergency, fully press the brake pedal
ABS constantly monitors the speed of each and maintain firm pressure, even on low
wheel and varies the brake pressure traction surfaces. The ABS varies the braking
according to the grip available. pressure to each wheel according to the
amount of traction available. This prevents
The alteration of brake pressure can be felt as wheels from locking and ensures that you
a pulsing sensation through the brake pedal. stop as safely as possible.
This demonstrates that the ABS is operating
and is not a cause for concern. Keep firm and WARNING: Do not pump the brake
steady pressure on the brake pedal while pedal. Doing so interrupts operation
experiencing the pulsing. of the ABS and can increase braking
distance.
Driving 67
Braking and Stopping
The amount of energy fed back to the Battery CAUTION: In the unlikely event that
using regenerative braking can depend on the Model S loses electrical power, you
current state of the Battery. For example, cannot access the touchscreen and
regenerative braking may be limited if the are therefore unable to release the
Battery is already fully charged or if the parking brake without first jump
ambient temperature is too cold. starting Model S (see Instructions for
Transporters on page 218).
NOTE: If regenerative braking is limited, a
dashed black line displays on the energy bar Brake Wear
(see Instrument Panel on page 60).
Model S brake pads are equipped with wear
Parking Brake indicators. A wear indicator is a thin metal
strip attached to the brake pad that squeals
To engage the parking brake, touch Controls as it rubs against the rotor when the pad
> Safety > Parking Brake. Follow the onscreen wears down. This squealing sound indicates
instructions. that the brake pads have reached the end of
their service life and require replacement. To
NOTE: The parking brake operates on the rear replace the brake pads, contact Tesla Service.
wheels only, and is independent of the pedal-
operated brake system. Brakes must be periodically inspected visually
by removing the tire and wheel. For detailed
WARNING: In snowy or icy conditions
specifications and service limits for rotors and
the rear wheels may not have
brake pads, see Subsystems on page 208.
sufficient traction to prevent Model S
Additionally, Tesla recommends cleaning and
from sliding down a slope, particularly
lubricating the brake calipers every year or
if not using winter tires. Avoid parking
12,500 miles (20,000 km) if in an area where
on hills in snowy or icy conditions. You
roads are salted during winter months.
are always responsible for parking
safely. WARNING: Neglecting to replace
WARNING: Your Model S may display worn brake pads damages the braking
an alert if the road is too steep to system and can result in a braking
safely park on, or if the parking brakes hazard.
are not properly engaged. These alerts
are for guidance purposes only and
are not a substitute for the driver’s
judgment of safe parking conditions,
including specific road or weather
conditions. Do not depend on these
alerts to determine whether or not it is
safe to park at any location. You are
always responsible for parking safely.
Driving 69
Park Assist
To mute the chimes temporarily, press the • An object that is mounted to Model S is
scroll button on the left side of the steering interfering with and/or obstructing the
yoke or touch the mute button in the corner sensor (such as a bike rack or bumper
of the Park Assist view. The chimes are muted sticker).
until you shift into a different gear or drive
• Model S rolls freely in the opposite
over 5 mph (8 km/h).
direction of the gear you selected (for
example, Park Assist does not display an
Limitations and False Warnings alert if Model S rolls backwards down a
hill while in Drive).
The parking sensors may not function
correctly in these situations:
Other Parking Aids
• One or more of the ultrasonic sensors is
damaged, dirty, or obstructed (such as by In addition to Park Assist, when shifted into
mud, ice, or snow, or by a vehicle bra, Reverse, the backup camera displays a view
excessive paint, or adhesive products of the area behind Model S (see Rear View
such as wraps, stickers, rubber coating, Camera on page 76).
etc.).
• The object is located below
approximately 8 inches (20 cm) (such as
a curb or low barrier).
CAUTION: Shorter objects that are
detected (such as curbs or low
barriers) can move into the blind
spot of the sensors. Model S
cannot alert you about an object
while it is in the blind spot of the
sensors.
Driving 71
Acceleration Modes
Touch Controls > Pedals & Steering > WARNING: Drag Strip Mode is
Acceleration to choose a preferred designed for use on closed circuit
acceleration mode: driving courses only. It is the driver’s
responsibility to ensure that driving
• Chill limits acceleration for a slightly style and acceleration do not
smoother and gentler ride. endanger or inconvenience other road
users.
NOTE: When Chill is selected, Chill
displays on the instrument panel, above How to Launch the Vehicle
the driving speed.
The touchscreen provides visual instructions
• Sport provides the normal level of on how to launch:
acceleration.
• Insane (called Plaid on performance 1. Touch Controls > Pedals & Steering >
vehicles) (if equipped) provides access to Drag Strip Mode.
the maximum level of acceleration
2. Wait for the instrument panel to indicate
immediately available.
that the vehicle is Peak Performance
NOTE: Using the increased torque and Ready.
power available in Insane or Plaid mode
3. With Model S shifted into Drive and at a
can reduce range and efficiency.
complete stop, firmly hold the brake
NOTE: Insane or Plaid strives to keep the pedal with your left foot, then fully press
Battery within an optimal temperature the accelerator pedal.
range. In addition to heating the Battery,
4. Once step 3 is complete, the front
these settings also cool the battery when
suspension begins lowering into a
necessary (for example, while driving at
"cheetah stance".
high speeds, during rapid acceleration,
driving for long periods, etc.). NOTE: Suspension lowering for "cheetah
stance" significantly reduces ground
clearance.
In addition, Model S features Drag Strip Mode.
Using Drag Strip Mode to precondition your 5. Wait for the instrument panel to indicate
Model S is useful before a short distance race. that Drag Strip Mode is Ready to Launch.
Odometer
To display the odometer, touch Controls >
Software or open the mobile app.
Driving 73
Getting Maximum Range
Range Assurance
The driving range displayed in Model S is
based on estimated remaining attery energy
and EPA-rated consumption. It does not
account for your personal driving patterns or
external conditions. The displayed range on
the instrument panel may decrease faster
than the actual distance driven.
Driving 75
Rear View Camera
Cleaning a Camera
Driving 77
Dashcam
NOTE: You are responsible for complying with You can format a USB flash drive from inside
all local laws, regulations, and property Model S or from a personal computer.
restrictions regarding video recordings.
To format a flash drive from inside Model S,
NOTE: The cameras do not record audio. simply insert a USB flash drive into a front
USB port, and touch Safety > Format USB
USB Flash Drive Requirements Device. Doing so formats the drive as exFAT
for Videos and Recording and automatically creates a TeslaCam folder.
The USB flash drive is now ready to record
and save video footage.
In some market regions you can purchase
recommended USB drives on http:// CAUTION: The Format USB Device
www.tesla.com to store video from your button is available whenever a USB
vehicle's cameras. Flash Drive (with one or fewer
partitions) is plugged into a front USB
Minimum USB flash drive requirements: port. Choosing Format USB Device
formats the drive, erasing all existing
• A sustained write speed of at least 4 content. If you have content on a drive
MB/s. A sustained write speed is different that you want to keep, you must move
from the peak write speed. it to a different device before using
this feature.
• USB 2.0 compatible. If using a USB 3.0
flash drive, it must be able to support USB To format a USB flash drive from a personal
2.0. computer, follow the steps below for your
• 64 GB of storage or more. Use a flash operating system.
drive with as much available storage as
possible. Video footage can occupy a For MacOS:
large amount of space.
• Properly formatted (described below). 1. Insert the USB flash drive into your
personal computer.
• A dedicated flash drive exclusively for
saving Sentry Mode recordings. 2. Navigate to Utilities > Disk Utility (or
conduct a Spotlight Search).
Although not a comprehensive list, Tesla has 3. Select your flash drive in the left menu.
tested the following flash drives and
4. Navigate to Erase in the top menu ribbon.
confirmed that they meet the requirements
for using Dashcam and Sentry Mode: 5. In the pop-up menu, select the correct
format (MS-DOS FAT) and click Erase.
• Samsung MUF-64AB/AM FIT Plus –
NOTE: Selecting Erase removes all
200MB/s USB 3.1 Flash Drive
existing content from your flash drive. If
• Samsung MUF-64AB/AM BAR Plus you have content that you want to keep,
you must move it to a different device
• SanDisk Ultra Fit USB 3.1 Flash Drive before erasing.
• SanDisk MobileMate USB 3.0 microSD
Card Reader (also recommended: 6. Once the flash drive is successfully
Samsung PRO Endurance 100MB/s (U1) erased, navigate to Finder and select your
MicroSDXC Memory Card) USB flash drive from the left menu. The
flash drive should not contain any files.
Formatting a USB Flash Drive 7. Right-click in the empty space of the flash
drive and select New Folder. A folder
To correctly save and retrieve video footage, appears in your flash drive space.
Model S requires the USB flash drive to be
8. Right-click on the folder, select Rename,
formatted as exFAT, FAT 32 (for Windows),
and name the folder to “TeslaCam”
MS-DOS FAT (for Mac), ext3, or ext4. NTFS is
(without quotation marks). Click "Save".
currently not supported. In addition, the USB
This folder contains all recent and saved
flash drive must contain a base-level folder
clips from Sentry Mode and Dashcam.
called “TeslaCam” (without quotation marks).
For Windows:
Driving 79
Pedestrian Warning System
The Pedestrian Warning System (if equipped)
causes Model S to emit sound when driving
below 19 mph (32 km/h) or while driving in
reverse. Electric vehicles operate quietly and
this sound helps to alert pedestrians of your
oncoming vehicle. The sound, which activates
whenever Model S is shifted out of Park, gets
louder as speed increases.
NOTE: In extremely cold weather or icy Winter Tires and Tire Chains
conditions, it is possible that your charge port
latch may freeze in place. In cases where you • Use winter tires to increase traction in
cannot remove or insert the charge cable, or snowy or icy conditions. You can
the vehicle is not Supercharging due to the purchase winter tires on http://
latch being frozen in place, use your Tesla www.tesla.com (see Seasonal Tire Types
mobile app to precondition on HI for on page 192).
approximately 30-45 minutes (you must use
your mobile app to precondition; setting your • Tire chains provide additional traction
climate to HI using the touchscreen is not when driving in snowy or icy conditions.
effective). This can help thaw ice on the Check local regulations to determine if
charge port latch so the charge cable can be tire chains are recommended or required
removed or inserted. during winter months. See Using Tire
Chains on page 193 for more information.
Driving 81
Cold Weather Best Practices
Storage
If you leave Model S parked for an extended
period of time, plug it into a charger to
prevent normal range loss and to keep the
Battery at an optimal temperature. Your
vehicle is safe to stay plugged in for any
length of time.
Driving 83
About Autopilot
How It Works
Your Model S includes the following Autopilot components that actively monitor the
surrounding area:
Model S is also equipped with high precision electronically-assisted braking and steering
systems.
NOTE: Ensure all cameras and sensors are clean before each drive. See Cleaning Cameras and
Sensors on page 86 for more information. Dirty cameras and sensors, as well as environmental
conditions such as rain and faded lane markings, can affect Autopilot performance.
Autopilot 85
About Autopilot
• Poor visibility (due to heavy rain, snow, temperature, turning the windshield defroster
fog, etc.). on, and directing the front air vents toward
the door pillars (see Mobile App on page
• Bright light (due to oncoming headlights, 172).
direct sunlight, etc.).
CAUTION: Do not wipe an exposed
• Damage or obstructions caused by mud,
lens with your hands or a cloth in an
ice, snow, etc.
attempt to remove dirt or debris. The
• Interference or obstruction by object(s) debris can damage the surface of the
mounted onto the vehicle (such as a bike lens when wiped.
rack).
CAUTION: Do not use chemical-based
• Obstruction caused by applying excessive or abrasive cleaners. Doing so can
paint or adhesive products (such as damage surfaces.
wraps, stickers, rubber coating, etc.) onto
CAUTION: Do not clean an ultrasonic
the vehicle.
sensor or camera lens with a sharp or
• Narrow or winding roads. abrasive object that can scratch or
damage its surface.
• A damaged or misaligned body panel.
• Interference from other equipment that
generates ultrasonic waves.
• Extremely hot or cold temperatures.
Autopilot 87
Traffic-Aware Cruise Control
NOTE: If Autosteer Activation is set to
single-click, pressing the right scroll wheel
once also activates Autosteer (which
includes Traffic-Aware Cruise Control).
Autopilot 89
Traffic-Aware Cruise Control
When enabled while on a highway Overtake Acceleration
interchange or off-ramp, Traffic-Aware Cruise
Control may reduce your set speed in 5 mph When following a vehicle with Traffic-Aware
(5 km/h) increments – to as slow as 25 mph Cruise Control active, engaging the turn
(40 km/h) – to better match the reported signal (to indicate a move into the passing
speeds of other Tesla vehicles that have lane) accelerates Model S towards the vehicle
driven at that specific location. To override ahead. By momentarily holding the turn
this and continue cruising at your set speed, signal, you can quickly accelerate up to your
tap the accelerator pedal. The new set speed set speed without having to press the
is maintained for the duration of the accelerator pedal. The turn signal causes
interchange or off-ramp (unless you override acceleration only when all of the following
it or cancel Traffic-Aware Cruise Control). conditions are met:
After the interchange or off-ramp, the set
speed may revert or change as necessary
based on the new location. For example, if • Traffic-Aware Cruise Control is operating
you merged onto a different highway, the set and detects a vehicle in front of you.
speed reverts back to the set speed that was • No obstacles or vehicles are detected in
in use before driving on the interchange. the target lane.
WARNING: In some cases (such as • Model S is traveling below the set speed,
having insufficient data), Traffic-Aware but over 45 mph (72 km/h).
Cruise Control may not automatically
reduce the set speed on the highway Overtake Acceleration is intended as an aid
interchange or off-ramp. Do not rely when passing a vehicle ahead of you. When
on Traffic-Aware Cruise Control to the turn signal is engaged, Traffic-Aware
determine an appropriate driving Cruise Control continues to maintain distance
speed. Tesla recommends driving at a from the vehicle ahead, but allows you to
speed that is safe for road conditions drive slightly closer than your selected
and within posted speed limits. distance.
NOTE: Your setting is retained until you NOTE: Overtake Acceleration occurs when
manually change it. you fully press and hold the turn signal. When
you release the turn signal, Model S stops
WARNING: It is the driver's accelerating (in the same way as when you
responsibility to determine and release the accelerator pedal) and resumes
maintain a safe following distance at the set speed.
all times. Do not rely on Traffic-Aware
Cruise Control to maintain an accurate WARNING: Overtake Acceleration can
or appropriate following distance. cancel for many unforeseen reasons in
addition to those listed above (for
WARNING: Never depend on Traffic- example, lack of GPS data). Stay alert
Aware Cruise Control to adequately and never depend on Overtake
slow down Model S to avoid a Acceleration to increase your driving
collision. Always watch the road in speed.
front of you and stay prepared to take
immediate corrective action.
Autopilot 91
Traffic-Aware Cruise Control
WARNING: The list above does not
represent an exhaustive list of
situations that may interfere with
proper operation of Traffic-Aware
Cruise Control.
Autosteer builds upon Traffic-Aware Cruise To initiate Autosteer, press the right scroll
Control (see Traffic-Aware Cruise Control on wheel.
page 87), intelligently keeping Model S in its
driving lane when cruising at a set speed. NOTE: If the setting for Autosteer Activation
Autosteer also allows you to use the turn is set to Single Click (touch Controls >
signals to move Model S into an adjacent lane Autopilot > Autosteer Activation), Autosteer
(see Auto Lane Change on page 95). engages when you single-press the right
Autosteer detects lane markings and the scroll wheel. If set to Double Click, you must
presence of vehicles and objects to steer double-press the right scroll wheel to engage
Model S. Autosteer.
NOTE: To display more details about the Autosteer briefly displays a message on the
roadway and its surroundings, such as road instrument panel reminding you to pay
markings, stop lights, objects (such as trash attention to the road and be ready to take
cans and poles), etc., touch Controls > over at any time. To indicate that Autosteer is
Autopilot > Full Self-Driving Visualization now actively steering Model S, the instrument
Preview (if equipped). panel displays the Autosteer icon in blue.
When Autosteer is able to detect lane
CAUTION: Ensure all cameras and markings, it also displays the driving lane in
sensors are clean. Dirty cameras and blue.
sensors, as well as environmental
conditions such as rain and faded lane
markings, affect performance.
WARNING: Autosteer is a hands-on
feature. You must keep your hands on
the steering yoke at all times.
WARNING: Autosteer is intended for
use on highways and limited-access
roads with a fully attentive driver.
When using Autosteer, hold the
steering yoke and be mindful of road
conditions and surrounding traffic. Do
not use Autosteer on city streets, in
construction zones, or in areas where
bicyclists or pedestrians may be To initiate Autosteer when no vehicle is
present. Never depend on Autosteer detected ahead of you, you must be driving
to determine an appropriate driving at least 18 mph (30 km/h), unless certain
path. Always be prepared to take vehicle and environmental conditions are met,
immediate action. Failure to follow in which case, you may be able to initiate it at
these instructions could cause lower speeds. If a vehicle is detected ahead of
damage, serious injury or death. you, you can initiate Autosteer at any speed,
even when stationary, provided Model S is at
least 5 feet (150 cm) behind the detected
Operating Autosteer vehicle.
Before you can operate Autosteer, you must NOTE: The maximum cruising speed is 90
enable it by touching Controls > Autopilot > mph (150 km/h). It is the driver's
Autosteer (Beta). responsibility to cruise at a safe speed based
on road conditions and speed limits.
Autopilot 93
Autosteer
The instrument panel displays a message Hold Steering Yoke
indicating that Autosteer is temporarily
unavailable if you attempted to engage Autosteer determines how best to steer
Autosteer when driving at a speed that is not Model S. When active, Autosteer requires you
within the speed required for Autosteer to to hold the steering yoke. If it does not detect
operate. Autosteer may also be unavailable if your hands on the steering yoke for a period
it is not receiving adequate data from the of time, a flashing light appears along the top
camera(s) or sensors. of the instrument panel and the following
message displays:
If Autosteer is unable to detect lane markings,
the driving lane is determined based on the
vehicle you are following.
Autosteer is intended for use only by a fully Autosteer requires that you pay attention to
attentive driver on freeways and highways your surroundings and remain prepared to
where access is limited by entry and exit take control at any time. If Autosteer still does
ramps. If you choose to use Autosteer on not detect your hands on the steering yoke,
residential roads, a road without a center the request escalates by sounding chimes
divider, or a road where access is not limited, that increase in frequency.
Autosteer may limit the maximum allowed
If you repeatedly ignore Autosteer's prompts
cruising speed and the instrument panel
for having your hands on the steering yoke,
displays a message indicating that speed is
Autosteer disables for the rest of the drive
restricted. The restricted speed will be the
and displays the following message. If you
speed limit of the road plus 5 mph (10 km/h).
don't resume manual steering, Autosteer
In situations where the speed limit cannot be sounds a continuous chime, turns on the
detected when Autosteer is engaged, warning flashers, and slows the vehicle to a
Autosteer reduces your driving speed and complete stop.
limits the set cruising speed to 45 mph (70
km/h). Although you can manually accelerate
to exceed the limited speed, Model S may not
brake for detected obstacles. Autosteer slows
down to the limited speed when you release
the accelerator pedal. When you leave the For the rest of the drive, you must steer
road, or disengage Autosteer by using the manually. Autosteer is available again on your
steering yoke, you can increase your set next drive (after you stop and shift Model S
speed again, if desired. into Park).
Canceling Autosteer
Autopilot 95
Autosteer
WARNING: Do not use Auto Lane NOTE: Auto Lane Change moves Model S one
Change on winding roads with sharp lane at a time. Moving into an additional lane
curves, on icy or slippery roads, or requires you to engage the turn signal a
when weather conditions (such as second time after the first lane change is
heavy rain, snow, fog, etc.) may be complete.
obstructing the view from the
camera(s) or sensors. When using Auto Lane Change, it is
important to monitor its performance by
WARNING: Failure to follow all watching the driving path in front of you and
warnings and instructions can result in the surrounding area. Stay prepared to take
property damage, serious injury or over steering at any time. As you are crossing
death. over into the adjacent lane, the instrument
panel displays the location in the lane that
Operating Auto Lane Change Model S is moving into.
Auto Lane Change is available whenever In situations where Auto Lane Change is
Autosteer is active. To change lanes using unable to operate at optimal performance, or
Auto Lane Change: cannot operate due to inadequate data, the
instrument panel displays a series of
1. Perform visual checks to make sure it is warnings. Therefore, when using Auto Lane
safe and appropriate to move into the Change, always pay attention to the
target lane instrument panel and be prepared to
manually steer Model S.
2. Engage the appropriate turn signal.
Stop Light and Stop Sign
Auto Lane Change moves Model S into the
adjacent lane in the direction indicated by the Warning
turn signal, provided the following conditions
are met: NOTE: Depending on market region, vehicle
configuration, options purchased, and
• The continuous turn signal is engaged. software version, your vehicle may not be
equipped with Stop Light and Stop Sign
• The Autopilot components do not detect Warning, or the feature may not operate
a vehicle or obstacle up to the center of exactly as described.
the target lane.
While Autosteer is in use, Model S displays a
• The lane markings indicate that a lane warning on the instrument panel and sounds
change is permitted. a chime if it detects that you are likely to run
• The view of the camera(s) is not through a red stop light or stop sign. If this
obstructed. happens, TAKE IMMEDIATE CORRECTIVE
ACTION!
• Your vehicle does not detect another
vehicle in its blind spot. The visual and audible warnings cancel after a
few seconds, or when you press the brake
• Midway through the lane change, Auto
pedal, whichever comes first.
Lane Change can detect the outside lane
marking of the target lane.
Stop Light and Stop Sign Warning provides
• Driving speed is at least 30 mph warnings only. It makes no attempt to slow
(45 km/h). down or stop Model S at red traffic lights,
stop signs, road markings, etc. If your vehicle
is equipped with Traffic Light and Stop Sign
As the lane change is in progress, Overtake
Control, you can enable this feature to
Acceleration is activated, allowing Model S to
automatically stop Model S at traffic lights
accelerate closer to a vehicle in front (see
and stop signs (see Traffic Light and Stop
Overtake Acceleration on page 90). Midway
Sign Control on page 101).
through the lane change, Auto Lane Change
must detect the target lane's outside lane
marking. If this lane marking cannot be
detected, the lane change is aborted and
Model S returns to its original driving lane.
Limitations
Autosteer and its associated functions are
particularly unlikely to operate as intended
when:
Autopilot 97
Navigate on Autopilot
NOTE: Navigate on Autopilot is a BETA • Speed Based Lane Changes: Navigate on
feature. Autopilot is designed to perform both
NOTE: Depending on market region, vehicle route-based and speed-based lane
configuration, options purchased, and changes. Route-based lane changes are
software version, your vehicle may not be designed to keep you on your navigation
equipped with Navigate on Autopilot, or the route (for example, moving you into an
feature may not operate exactly as described. adjacent lane to prepare for an upcoming
off-ramp) whereas speed-based lane
When using Autosteer on a controlled-access changes are designed to maintain a
road (such as a highway or freeway), driving speed (not to exceed your
Navigate on Autopilot guides Model S to off- cruising speed) that allows you to
ramps and interchanges based on your minimize the time it takes to reach your
navigation route. Along the highway portion destination (for example, moving into an
of a navigation route, Navigate on Autopilot adjacent lane to pass a vehicle in front of
also changes lanes to prepare for exits and to you). Speed-based lanes changes are
minimize the driving time to your destination. optional. You can use this setting to
disable speed-based lane changes or to
WARNING: Navigate on Autopilot specify how aggressively you want
does not make driving autonomous. Navigate on Autopilot to change lanes to
You must pay attention to the road, achieve the set cruising speed. The MILD
keep your hands on the steering yoke setting is more conservative about lane
at all times, and remain aware of your changes and may result in a slightly
navigation route. longer driving time whereas MAD MAX is
designed to allow you to reach your
WARNING: As is the case with normal destination in the shortest driving time
driving, be extra careful around blind possible, but changes lanes only when
corners, highway interchanges, and safe to do so.
exits because obstacles can appear
quickly and at any time. • Exit Passing Lane: Choose whether you
want Navigate on Autopilot to maneuver
WARNING: Navigate on Autopilot may out of a passing lane when navigating to
not recognize or detect oncoming a destination.
vehicles, stationary objects, and
special-use lanes such as those used NOTE: In addition to route-based and
exclusively for bikes, carpools, speed-based lane changes, Navigate on
emergency vehicles, etc. Remain alert Autopilot requests a lane change out of a
at all times and be prepared to take passing lane as a reminder to stay in a
immediate action. Failure to do so can slower lane when you are not passing
cause damage, injury or death. other vehicles. Choose NO to disable this
and keep Model S in a passing lane except
when needed to stay on the navigation
Enabling and Customizing route.
Navigate on Autopilot
• Require Lane Change Confirmation: By
To enable Navigate on Autopilot, touch default, Navigate on Autopilot requires
Controls > Autopilot > Navigate on Autopilot your confirmation before proceeding with
(Beta). Then, to customize how you want a lane change by fully pressing the
Navigate on Autopilot to operate, touch associated turn signal, or lightly touching
CUSTOMIZE NAVIGATE ON AUTOPILOT: and holding it for three blinks. However, if
you want Navigate on Autopilot to
• Enable At Start Of Every Trip: Choose change lanes without requiring this
whether or not you want to automatically confirmation, turn this setting off. When
enable Navigate on Autopilot for every you turn the setting off, you can specify if
navigation route. When enabled, the or how you want to be notified of lane
Navigate on Autopilot button on the turn- changes (Off, Chime, Vibrate, or Both).
by-turn direction list is already enabled at
the start of every trip.
Autopilot 99
Navigate on Autopilot
WARNING: Navigate on Autopilot may NOTE: If you ignore a route-based lane
not always attempt to exit at an off- change suggestion (for example, you are
ramp, even when the exit is driving in the left lane while approaching an
determined by the navigation route. off-ramp on the right side of the highway),
Always remain alert and be prepared Navigate on Autopilot is unable to maneuver
to manually steer onto the off-ramp, onto the off-ramp and as a result, you are re-
or make a required lane change. routed to your destination.
You can cancel Navigate on Autopilot at any WARNING: Navigate on Autopilot may
time by touching Navigate on Autopilot on not always attempt to exit at an off-
the map’s turn-by-turn direction list (Model S ramp or change lanes, even when an
reverts back to Autosteer), or by canceling exit or lane change is determined by
Autosteer entirely (see Canceling Autosteer the navigation route. Always remain
on page 95). alert and be prepared to manually
steer onto an off-ramp, or make a lane
change to prepare for, or to exit at, an
Lane Changes
off-ramp or interchange.
Navigate on Autopilot changes lanes to either
prepare Model S for an upcoming off-ramp, to
Be Ready to Assist
increase your driving speed (not to exceed
your set cruising speed), or to move Model S When attempting to change lanes or
out of a passing lane when you are not maneuver Model S, or when approaching
actively passing other road users. A message construction zones, Navigate on Autopilot
displays at the top of the map's turn-by-turn may be unable to determine the appropriate
direction list to notify you when an upcoming driving lane (for example, complex clover
lane change is required to stay on your leafs and multi-lane off-ramps) and the
navigation route. The instrument panel instrument panel displays an alert indicating
displays the upcoming driving path: that Navigate on Autopilot is trying to
maneuver and may require assistance. When
you see the message, be prepared to take
immediate action to ensure that it is safe and
appropriate to complete the lane change or
maneuver.
Autopilot 101
Traffic Light and Stop Sign Control
NOTE: If, after you briefly press the WARNING: Never depend on Traffic
accelerator pedal to confirm that you want to Light and Stop Sign Control to
continue through the intersection, the traffic determine whether to stop at, or
signal changes before you enter the proceed through, an intersection.
intersection (for example, the light changes Drive attentively by watching the road
from green to yellow or from yellow to red), and paying attention to the roadway,
Model S may determine that it is not upcoming intersections, traffic
appropriate to proceed. Therefore, Model S conditions, crosswalks, and other road
stops and you must press the accelerator to users. It is always the driver's
proceed. At all times, it is your responsibility responsibility to determine whether to
to ensure the vehicle stops or accelerates stop or proceed. Be prepared to take
appropriately and safely. immediate action. Failure to do so can
result in injury or death.
WARNING: Traffic Light and Stop Sign
Control DOES NOT turn Model S WARNING: In some situations, Traffic
through an intersection. When in a Light and Stop Sign Control may
turning lane, Model S stops at the red inaccurately detect a traffic light or
stop line. To proceed, briefly press the stop sign, causing Model S to slow
accelerator pedal—Model S continues down unexpectedly. Be prepared to
straight through the intersection (even take immediate action at all times.
when in a turning lane), so you MUST
manually steer Model S through the WARNING: You must briefly press the
intersection (which cancels accelerator pedal to confirm that you
Autosteer). want to proceed through an
intersection, regardless of the status
Traffic Light and Stop Sign Control is of the traffic light. If you do not
designed to operate as described only when confirm, Model S stops at the red stop
the following conditions are met: line displayed on the instrument panel,
even if stopping may be inappropriate.
Stopping at a green light may confuse
• Autosteer or Traffic-Aware Cruise Control
other drivers and may result in a
is engaged.
collision, injury or death. Therefore,
• The cameras can detect an upcoming always pay attention to upcoming
traffic light, stop sign or road marking (for intersections and be prepared to
example, cameras are unobstructed and manually brake or accelerate in
have a clear line-of-sight to the traffic response to surroundings.
light, stop sign, or road marking).
WARNING: Never assume that your
• The instrument panel on Model S is ability to see a traffic light, stop sign,
displaying an upcoming traffic light in or road marking (especially at a
"bold" format. Model S does not complex intersection, or an
acknowledge traffic lights that the intersection in which a traffic light or
instrument panel shows as faded. If a sign is partially obstructed, etc.)
traffic light is not directly ahead of the means that Model S can also see it and
camera (for example, it is located at an respond appropriately.
angle of the camera's view, or located in
WARNING: Even the most recent map
an adjacent lane) the instrument panel
data does not include all traffic lights
displays it as faded and Model S does not
and stop signs. Therefore, Traffic Light
slow down and stop for it.
and Stop Sign Control relies heavily on
the ability of the cameras to detect
WARNING: If the instrument panel is traffic lights, stop signs, road
not displaying a red stop line at an markings, etc. As a result, Model S
upcoming intersection, Model S does may ignore an intersection that is
not slow down or stop. It is the driver's blocked from the camera's view (for
responsibility to pay attention to example, obstructed by a tree or a
upcoming intersections and monitor large vehicle or object, or located near
traffic conditions to determine when a steep hill or sharp curve).
and if the vehicle should stop and then
to take appropriate action as needed. WARNING: Traffic Light and Stop Sign
Control is not a substitute for attentive
driving and sound judgment.
Traffic Lights
When driving with Autosteer or Traffic-Aware Cruise Control engaged, and Traffic Light and
Stop Sign Control enabled, Model S is designed to respond as follows when approaching
intersections controlled by a traffic light:
Autopilot 103
Traffic Light and Stop Sign Control
Autopilot 105
Traffic Light and Stop Sign Control
When driving with Autosteer or Traffic-aware Cruise Control engaged, and Traffic Light and
Stop Sign Control enabled, Model S is designed to respond as follows when approaching
intersections controlled by stop signs, stop lines, or road markings:
No Traffic Control
Arm of T-junction
End of T-junction
Stop Sign
Road Marking
WARNING: Model S also slows down and stops at a roundabout. You must take over
steering (which cancels Autosteer) and briefly press the accelerator pedal to confirm
that you want to continue through the roundabout.
Autopilot 107
Traffic Light and Stop Sign Control
WARNING: At crosswalks, Model S may slow down and may stop, depending on whether
the crosswalk is controlled by a traffic light and whether the cameras detect pedestrians,
bicyclists, etc. in the crosswalk. Pay particular attention at crosswalks and be prepared to
take over at any time. Failure to do so can result in injury or death.
Limitations
Depending on many different circumstances and environmental conditions, Traffic Light and
Stop Sign Control may or may not stop at:
• Railroad crossings.
• Keep-out zones.
• Toll booths.
• Crosswalk systems.
• Yield signs or temporary traffic lights and stop signs (such as at construction areas).
• Miscellaneous traffic U-turn lights, bicycle and pedestrian crossing lights, lane availability
lights, etc.
In addition, Traffic Light and Stop Sign Control is particularly unlikely to operate as intended,
can disengage, or may not operate, when one or more of the following conditions are present:
• Driving through consecutive light-controlled intersections that are very close to each other.
• Visibility is poor (heavy rain, snow, fog, etc.) or weather conditions are interfering with
camera or sensor operation.
• Bright light (such as direct sunlight) is interfering with the view of the camera(s).
• A camera is obstructed, covered, damaged, or not properly calibrated.
• Driving on a hill or on a road that has sharp curves on which the cameras are unable to see
upcoming traffic lights or stop signs.
• A traffic light, stop sign, or road marking is obstructed (for example, a tree, a large vehicle,
etc.).
• Model S is being driven very close to a vehicle in front of it, which is blocking the view of a
camera.
WARNING: The limitations listed above are not an exhaustive list of reasons why Model S
may not operate as expected. Many unforeseen circumstances can adversely impact the
accurate operation of Traffic Light and Stop Sign Control. Using this feature does not
reduce or eliminate the need to drive attentively and responsibly. You must be prepared
to take appropriate and immediate action at all times.
Autopilot 109
Autopark
Limitations
Autopark is particularly unlikely to operate as
intended in these situations:
Autopilot 111
Summon
WARNING: Always ensure that Summon shifts Model S into Drive or Reverse
Model S is fully in or out of a (based on the direction you specified) and
garage before HomeLink lowers drives into or out of the parking space. When
the garage door. Summon and parking is complete, or if an obstacle is
Smart Summon (if equipped) detected, Summon shifts Model S into Park.
cannot detect where an overhead Summon shifts Model S into Park when:
door will lower.
• Model S detects an obstacle in its driving
NOTE: When enabled, the HomeLink
path (within the Bumper Clearance
device automatically opens and closes
setting that you specified).
when using Summon, and automatically
opens as needed when using Smart • Summon has moved Model S the
Summon (if equipped). To automate maximum distance of 39 feet (12 meters).
HomeLink in other situations (such as
normal driving), you must adjust the • You release the FORWARD or REVERSE
HomeLink device's main settings by button (when Require Continuous Press is
touching the HomeLink icon at the top of turned on).
the touchscreen (see HomeLink Universal • You press any button to manually stop
Transceiver on page 166). Summon.
NOTE: The above settings, with the exception If you used Summon to park Model S, you can
of HomeLink, apply only to Summon—not then use Summon to return Model S back to
Smart Summon (if equipped) (see Before its original position (provided Model S has
Using Smart Summon on page 115). You remained in Park), or to the maximum
cannot customize Smart Summon's bumper Summon Distance that you have specified
clearance, distance, and side clearance. And (whichever comes first). Simply specify the
when using Smart Summon, you must always opposite direction on the mobile app and
hold down the button on the mobile app to Summon moves Model S along the original
keep Model S moving. Also, Smart Summon path, provided no obstructions have been
operates with the mobile app only—not the introduced. If the ultrasonic sensors detect an
key fob. obstacle, Model S attempts to avoid the
obstacle while staying very close to its
NOTE: All settings are retained until you original path (Summon does not steer around
manually change them. obstacles).
Operating Summon with the Key Summon now moves Model S according to
the direction you specified on the
NOTE: Summon may not operate if the touchscreen.
battery is low on the key fob.
NOTE: To cancel the parking maneuver before
Follow these steps to park Model S from exiting, touch Cancel on the popup window.
outside the vehicle using the key fob: NOTE: If you do not choose a direction of
travel on the touchscreen, Summon does not
1. On the touchscreen, ensure that Require start a parking maneuver when you exit.
Continuous Press is disabled (touch
Controls > Autopilot > Summon > Stopping or Canceling Summon
Require Continuous Press > NO).
2. With Model S in Park, stand within 10 feet You can stop Model S at any time while
(three meters) and press and hold the top Summon is active by using the mobile app or
center button on the key fob (Lock/ by pressing any button on the key fob.
Unlock All button) until the hazard lights Summon also cancels when:
blink continuously.
• A door handle is engaged or a door is
NOTE: The hazard lights flash once as opened.
Model S locks, then within five seconds,
Model S powers on and the hazard lights • You interact with the steering yoke, brake
flash continuously. Do not proceed to the pedal, accelerator pedal, or shift gears.
next step until the hazard lights are
• Model S detects an obstacle.
flashing. If, after five seconds, the hazard
lights are not flashing, release the button • Summon has moved Model S the
on the key fob, move closer to Model S, maximum distance of approximately 39
and try again. If Summon receives no feet (12 meters).
further input within ten seconds, Summon
cancels. • Your phone enters sleep mode or loses
connectivity to Model S.
3. Press the Front Trunk button on the key
fob to move Model S forward into the Limitations
parking space, or press the Rear Trunk
button to reverse Model S into the Summon is unlikely to operate as intended in
parking space. the following types of situations:
Starting Summon Before Exiting the • The driving path is sloped. Summon is
Vehicle designed to operate on flat roads only
(up to 10% grade).
To start a Summon parking sequence before • A raised concrete edge is detected.
exiting Model S: Summon does not move Model S over an
edge that is higher than approximately 1
in (2.5 cm).
Autopilot 113
Summon
Autopilot 115
Smart Summon
3. Position yourself anywhere within the In either mode, Model S stops moving and
blue circle where you have a clear line of shifts into park when:
sight to Model S.
• You release the button on the mobile app.
4. You can now operate Smart Summon
using either of these modes: • The maximum proximity of 213 feet (65
◦ COME TO ME mode: Press and hold meters) between your phone and Model S
the COME TO ME button. Model S is exceeded (if moving Model S to a
moves to your GPS location. As you destination away from you, you may need
move, Model S follows you. When to follow the car to maintain this
Model S reaches you, it stops and distance).
shifts into park. • The driving path is blocked.
◦ GO TO TARGET mode: Touch the • Model S has moved the maximum
crosshair icon then drag the map to distance of 475 feet (145 meters) since
position the pin on a chosen the start of the Smart Summon session, or
destination. Press and hold the GO TO has moved 492 feet (150 meters) away
TARGET button. Model S moves to from the location from which the vehicle
the destination. When reaching the was last driven manually.
location, Model S stops and shifts into
Park and the mobile app displays a NOTE: If Smart Summon moves Model S
message indicating that Summon has forward three feet and then backwards
completed. two feet, this is considered five feet of
travel.
NOTE: To subsequently change the
location, lift your finger, reposition the
map, then press and hold GO TO NOTE: There is no need to look at the mobile
TARGET again. app—just hold down the button while keeping
your eye on Model S and its driving path at all
To stop Model S at any time, simply times, remaining ready to release the button
release the COME TO ME or GO TO to stop the vehicle if needed.
TARGET button.
If equipped and Auto HomeLink is enabled
for Summon (touch Controls > Autopilot >
The map's crosshair icon
Summon > Use Auto HomeLink), Smart
toggles between GO TO
Summon automatically opens a HomeLink
TARGET and COME TO ME
device if you start the Smart Summon
modes. When COME TO ME
maneuver when Model S is located inside a
mode is selected, the icon is
garage. The mobile app informs you that the
blue.
door has opened.
NOTE: The map also has an
icon that allows you to WARNING: When you release the
display/hide satellite button to stop Model S, a slight delay
imagery. occurs before the vehicle stops.
Therefore, it is critical that you pay
close attention to the vehicle’s driving
Immediately after initiating Smart Summon in path at all times and proactively
either mode, hazard lights briefly flash, anticipate obstacles that the vehicle
mirrors fold, and Model S shifts into the may be unable to detect.
appropriate driving gear (Drive or Reverse).
WARNING: Use extreme caution when
Model S then slowly moves to within 3 feet (1
using Smart Summon in environments
meter) of you (COME TO ME) or your chosen
where movement of obstacles can be
destination (GO TO TARGET), navigating
unpredictable. For example, where
obstacles as needed. As Model S moves, the
people, children or animals are
corresponding red arrow on the map also
present.
moves to show the vehicle’s location. As you
move, the corresponding blue dot also moves
to show your location.
Autopilot 117
Smart Summon
WARNING: The list above does not
represent an exhaustive list of
situations that may interfere with
proper operation of Smart Summon. It
is the driver's responsibility to remain
in control of Model S at all times. Pay
close attention whenever Smart
Summon is actively moving Model S
and stay prepared to take immediate
action. Failure to do so can result in
serious property damage, injury or
death.
Autopilot 119
Lane Assist
NOTE: Lane Departure Avoidance does not WARNING: Emergency Lane
warn you of lane departures, or provide Departure Avoidance is not a
steering interventions, if the associated turn substitute for attentive driving and
signal is on, which indicates an intentional sound judgment. Keep your eyes on
lane change. the road when driving and never
depend on Emergency Lane
WARNING: Lane Departure Avoidance Departure Avoidance to prevent a
is intended to help keep you safe, but collision. Several factors can reduce or
it does not work in every situation and impair performance. Depending on
does not replace the need to remain Emergency Lane Departure Avoidance
attentive and in control. to prevent a potential collision can
WARNING: Keep your hands on the result in serious injury or death.
steering yoke and drive attentively at
all times. Blind Spot Collision Warning
WARNING: Steering interventions are Chime
minimal and are not designed to move
Model S out of its driving lane. Do not If you want a chime to sound when a vehicle
rely on steering interventions to avoid is in your blind spot and a possible collision is
side collisions. detected, touch Controls > Autopilot > Blind
Spot Collision Warning Chime.
Emergency Lane Departure
WARNING: Blind Spot Collision
Avoidance Warning Chime cannot detect every
collision. It is the driver's responsibility
Emergency Lane Departure Avoidance to remain alert and check their blind
automatically applies steering to avoid a spots.
potential collision in situations where:
Adjacent Lane Speed
• Model S is departing a lane and may
collide with a vehicle traveling in the same NOTE: Depending on market region and
direction in the adjacent lane (regardless vehicle configuration, this feature may not be
of the status of the turn signal). available on your Model S or the feature may
• Model S is departing a lane into an not operate exactly as described.
oncoming lane, the turn signal is off, and
an oncoming vehicle is detected. When your vehicle is moving significantly
faster than vehicles in adjacent lanes, Model S
• Model S is departing the roadway and the automatically reduces your driving speed.
turn signal is off (for example, very close This is especially helpful in heavy traffic
to the edge of the road and a collision situations or when vehicles are constantly
may occur). merging into different lanes. When Model S
detects other vehicles driving significantly
To turn this feature on or off, touch Controls > slower, the instrument panel highlights the
Autopilot > Emergency Lane Departure adjacent lanes with arrows and detected
Avoidance. Your setting is retained and saved vehicles in gray, and Model S reduces the
to your Driver Profile until you manually driving speed as appropriate. To temporarily
change it. override this feature, press the accelerator
pedal.
When Emergency Lane Departure Avoidance
applies steering, a chime sounds and the WARNING: Never depend on
instrument panel displays a warning and Autopilot to determine a safe driving
highlights the lane marking in red. speed; you are responsible for driving
safely and obeying traffic laws.
Emergency Lane Departure Avoidance
operates when Model S is traveling between
40 and 90 mph (64 and 145 km/h) on a
roadway with clearly visible lane markings,
curbs, etc.
Limitations and Inaccuracies In addition, Lane Assist may not steer Model S
away from an adjacent vehicle, or may apply
unnecessary or inappropriate steering, in
Lane Assist features cannot always detect
these situations:
lane markings and you may experience
unnecessary or invalid warnings in these
situations: • You are driving Model S on sharp corners
or on a curve at a relatively high speed.
• Visibility is poor and lane markings are • Bright light (such as from oncoming
not clearly visible (due to heavy rain, headlights or direct sunlight) is interfering
snow, fog, etc.). The exact detection zone with the view of the camera(s).
of the ultrasonic sensors varies depending
on environmental conditions. • You are drifting into another lane but an
object (such as a vehicle) is not present.
• Bright light (such as from oncoming
headlights or direct sunlight) is interfering • A vehicle in another lane cuts in front of
with the view of the camera(s). you or drifts into your driving lane.
• A vehicle in front of Model S is blocking • Model S is not traveling within the speeds
the view of the camera(s). at which the Lane Assist feature is
designed to operate.
• The windshield is obstructing the view of
the camera(s) (fogged over, dirty, covered • One or more of the ultrasonic sensors is
by a sticker, etc.). damaged, dirty, or obstructed (such as by
mud, ice, or snow, or by a vehicle bra,
• Lane markings are excessively worn, have excessive paint, or adhesive products
visible previous markings, have been such as wraps, stickers, rubber coating,
adjusted due to road construction, or are etc.).
changing quickly (for example, lanes
branching off, crossing over, or merging). • Weather conditions (heavy rain, snow,
fog, or extremely hot or cold
• The road is narrow or winding. temperatures) are interfering with sensor
operation.
• Objects or landscape features are casting
strong shadows on lane markers. • The sensors are affected by other
electrical equipment or devices that
Lane Assist may not provide warnings, or may generate ultrasonic waves.
apply inappropriate warnings, in these
• An object mounted to Model S (such as a
situations:
bike rack or a bumper sticker) is
interfering with or obstructing a sensor.
• One or more of the ultrasonic sensors is
damaged, dirty, or obstructed (by mud, • Visibility is poor and lane markings are
ice, or snow, or by a vehicle bra, excessive not clearly visible (due to heavy rain,
paint, or adhesive products such as snow, fog, etc.).
wraps, stickers, rubber coatings, etc.).
• Lane markings are excessively worn, have
• Weather conditions (heavy rain, snow, visible previous markings, have been
fog, or extremely hot or cold adjusted due to road construction or are
temperatures) are interfering with sensor changing quickly (for example, lanes
operation. branching off, crossing over, or merging).
Autopilot 121
Collision Avoidance Assist
The following collision avoidance features are Forward Collision Warning
designed to increase the safety of you and
your passengers: Model S monitors the area in front of it for the
presence of an object such as a vehicle,
• Forward Collision Warning - provides motorcycle, bicycle, or pedestrian. If a
visual and audible warnings in situations collision is considered likely unless you take
when Model S detects that there is a high immediate corrective action, Forward
risk of a frontal collision (see Forward Collision Warning is designed to sound a
Collision Warning on page 122). chime and highlight the vehicle in front of you
• Automatic Emergency Braking - in red on the instrument panel. If this
automatically applies braking to reduce happens, TAKE IMMEDIATE CORRECTIVE
the impact of a frontal collision (see ACTION!
Automatic Emergency Braking on page
123).
• Obstacle-Aware Acceleration - reduces
acceleration if Model S detects an object
in its immediate driving path (see
Obstacle-Aware Acceleration on page
124).
WARNING: Obstacle-Aware
Acceleration is not designed to
prevent a collision. In certain
situations, it can minimize the impact
of a collision. Depending on Obstacle-
Aware Acceleration to avoid a collision
can result in serious injury or death.
Autopilot 123
Collision Avoidance Assist
WARNING: Automatic Emergency WARNING: Obstacle-Aware
Braking is not a substitute for Acceleration may not limit torque in all
maintaining a safe traveling distance situations. Several factors, including
between you and the vehicle in front environmental conditions, distance
of you. from an obstacle, and a driver's
actions, can limit, delay, or inhibit
WARNING: The brake pedal moves Obstacle-Aware Acceleration.
downward abruptly during automatic
braking events. Always ensure that the WARNING: Obstacle-Aware
brake pedal can move freely. Do not Acceleration may not limit torque
place material under or on top of the when performing a sharp turn, such as
driver’s floor mat (including an into a parking space.
additional mat) and always ensure that
the driver’s floor mat is properly WARNING: Do not rely on Obstacle-
secured. Failure to do so can impede Aware Acceleration to control
the ability of the brake pedal to move acceleration or to avoid, or limit, the
freely. severity of a collision, and do not
attempt to test Obstacle-Aware
Acceleration. Doing so can result in
Obstacle-Aware Acceleration serious property damage, injury, or
death.
Obstacle-Aware Acceleration is designed to
reduce the impact of a collision by reducing WARNING: Several factors can affect
motor torque and in some cases applying the the performance of Obstacle-Aware
brakes, if Model S detects an object in its Acceleration, causing an inappropriate
driving path. The instrument panel displays a or untimely reduction in motor torque
visual warning and sounds a chime when the and/or undesired braking. It is the
brakes are automatically applied. For driver's responsibility to drive safely
example, Model S, while parked in front of a and remain in control of Model S at all
closed garage door with the Drive gear times.
engaged, detects that you have pressed hard
on the accelerator pedal. Although Model S Limitations and Inaccuracies
still accelerates and hits the garage door, the
reduced torque may result in less damage. Collision Avoidance features cannot always
detect all objects, vehicles, bikes, or
Obstacle-Aware Acceleration is designed to pedestrians, and you may experience
operate only when all of these conditions are unnecessary, inaccurate, invalid, or missed
simultaneously met: warnings for many reasons, particularly if:
Autopilot 125
Speed Assist
How Speed Assist Works NOTE: The offset from speed limit also
affects the number shown in the gray
speedometer icon on the left side of the
Model S displays a speed limit on the
driving speed on the instrument panel.
instrument panel and you can choose if and
how you are warned when you exceed the
speed limit. Also, instead of using the • Absolute - Manually specify any speed
detected speed limit, you can base warnings limit between 20 and 140 mph (30 and
on an arbitrary speed limit that you enter 240 km/h).
manually.
NOTE: Speed Assist is not always accurate. In
In situations where Model S is unable to some situations, the location of a road can be
determine a speed limit, or if Speed Assist is miscalculated and Speed Assist can display a
uncertain that an acquired speed limit is speed for a directly adjacent road that may
accurate, the instrument panel may not have a different speed limit. For example,
display a speed limit sign and warnings do Speed Assist can assume Model S is on a
not take effect. freeway or highway when it is actually on a
nearby surface street, and vice versa.
NOTE: Speed limit warnings go away after ten
seconds, or when Model S slows down below NOTE: Your chosen setting is retained until
the specified limit. you manually change it. It is also saved in
your driver profile.
WARNING: Do not rely on Speed
Assist to determine the appropriate
speed limit or driving speed. Always
Limitations and Inaccuracies
drive at a safe speed based on traffic
and road conditions. Speed Assist may not be fully functional or
may provide inaccurate information in these
situations:
Controlling Speed Assist
• Visibility is poor and speed limit signs are
To adjust the Speed Limit Warning setting, not clearly visible (due to heavy rain,
touch Controls > Autopilot > Speed Limit snow, fog, etc.).
Warning, then choose one of these options:
• Bright light (such as from oncoming
• Off - Speed limit warnings do not display headlights or direct sunlight) is interfering
and chimes are not sounded. with the view of the camera(s).
• Display - Speed limit signs display on the • Model S is being driven very close to a
instrument panel and the sign increases in vehicle in front of it which is blocking the
size when you exceed the determined view of the camera(s).
limit. • The windshield is obstructing the view of
• Chime - In addition to the visual display, a the camera(s) (fogged over, dirty, covered
chime is sounded when you exceed the by a sticker, etc.).
determined speed limit. • Speed limit signs are concealed by
objects.
You can also specify how the speed limit is
determined: • The speed limits stored in the map
database are incorrect or outdated.
• Relative - You can set a speed limit offset • Model S is being driven in an area where
(+ or -) if you want to be alerted only GPS or map data is not available or where
when you exceed the offset speed limit by speed limit signs can not be detected.
a specified amount. For example, you can
increase the offset to +10 mph (10 km/h) • Traffic signs do not conform to standard
if you only want to be warned when you recognizable formats.
exceed the speed limit by 10 mph (10 • A road or a speed limit has recently
km/h). changed.
Autopilot 127
Controls
Controls - Overview
Touch Exclude Home to disable the Voice Recognition Language: Choose the
notification when Model S is parked at the language to be used for voice commands.
location you set as Home in your Favorites list
(see Home, Work, and Favorite Destinations Voice Navigation Language: Choose the
on page 144). language that the navigation system uses for
spoken instructions.
NOTE: To use the Car Left Open Notification,
the mobile access setting must be turned on Time: Choose to display time in either 12 or
(Controls > Safety > Allow Mobile Access). 24 hour format.
NOTE: Notifications are not sent when
Model S is in Camp Mode or if Tesla Theater Energy Display: Choose to display remaining
(if equipped) is active. energy and charging units as either a
percentage of battery energy remaining, or as
an estimate of the distance you can drive.
Lights
Distance: Choose to display range using miles
Control interior and exterior lights. See Lights or kilometers.
on page 56.
Temperature: Choose to display temperature
NOTE: You can also control the exterior using Fahrenheit or Celsius.
headlights by touching the high beam
headlights button on the left side of the Tire Pressure: Choose to display tire pressures
steering yoke and then choosing an option using BAR or PSI.
using the touchscreen. See High Beam
Headlights on page 57.
Trips
Display View the odometer and view and reset up to
two trip meters that summarize how far you
Customize characteristics of the touchscreen have driven (see Trip Information on page
and instrument panel: 73).
Tilt/Intrusion: If your vehicle is equipped with Jack Mode: Disables self-leveling of the air
the security package, a battery-backed siren suspension system.
sounds in situations where Model S detects
motion inside the cabin, or is moved or tilted WARNING: The air suspension system
(for example, with a tow truck or jack). See causes Model S to self-level, even
Security Settings on page 161. when powered off. Therefore, when
transporting or lifting, you must
engage Jack Mode to disable self-
Service leveling (see Instructions for
Transporters on page 218 and
Owner's Manual: View the onscreen Owner's Jacking and Lifting on page 201).
Manual. A new version of the onscreen
owner's manual is typically provided with Wiper Service Mode: Turn on to provide easy
every software update and therefore contains access to wiper blades (see Wiper Blades and
more recent information that those provided Washer Jets on page 198).
by Tesla in PDF format via the web.
Software
Learn more about your Model S and the
status of software updates:
By default, climate control is set to Auto, which maintains optimum comfort in all but the most
severe weather conditions. When you adjust the cabin temperature in the Auto setting, the
system automatically adjusts the heating, air conditioning, air distribution, and fan speed to
maintain the cabin at your selected temperature. Touch and hold the temperature to customize
settings in the climate control popup window. You can revert back to Auto at any time by
touching Auto.
NOTE: The climate control system is powered by the high voltage Battery. Therefore, prolonged
use decreases driving range.
WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral
neuropathy, or whose capacity to feel pain is limited because of diabetes, age,
neurological injury, or some other condition, should exercise caution when using the
climate control system and seat heaters.
Autopilot 135
Climate Controls
4. Touch to turn the rear fan on and off and to adjust the rear seat heaters. Passengers in the
rear cabin can use the rear touchscreen to turn the rear fan on and off, adjust the seat
heaters, and control the air flow from the rear vents.
5. Touch the driver's side seat icon to adjust seat heaters for the driver. The seat operates at
three levels from 3 (highest) to 1 (lowest). To choose between heating or cooling, touch the
associated Heat or Cool icon. The seat icon displays twisting lines that turn red (heating) or
blue (cooling) to corresponding with the set level. Auto, which displays when the climate
control system is set to Auto, warms or cools the front seats based on cabin temperature.
6. Touch to turn the heater on or off for the steering yoke.
7. Touch to turn the heater on for the heated wipers. Wipers de-ice for 15 minutes then turn off
automatically.
8. Touch the passenger's side seat icon to adjust seat heaters for the passenger. The seat
operates at three levels from 3 (highest) to 1 (lowest). To choose between heating or
cooling, touch the associated Heat or Cool icon. The seat icon displays twisting lines that
turn red (heating) or blue (cooling) to corresponding with the set level. Auto, which displays
when the climate control system is set to Auto, warms or cools the front seats based on
cabin temperature.
9. When Model S is in Park, these settings display to allow you to keep the climate control
system operating even if you leave your vehicle (see Keep Climate On, Dog Mode, and Camp
Mode on page 139).
10. Touch to adjust how air flows from the vents. See Adjusting the Front and Rear Vents on
page 138.
11. When Model S is in Park, touch Schedule to set a recurring daily time when you want
Model S to be ready to drive by preconditioning the Battery and cabin climate and/or
charging during off-peak hours (see Scheduled Charging and Scheduled Departure on page
184).
12. If your Model S is equipped with the medical-grade HEPA (High Efficiency Particulate Air)
filter, this filter ensures the best quality air inside the cabin whenever the climate control
system is on and outside air is entering the cabin (recirculate is off). The HEPA filter is
extremely effective at removing particles, including pollution, allergens, bacteria, pollen,
mold spores, and viruses. Both the HEPA filter and the secondary filtration system also
contain activated carbon to remove a broad spectrum of odors and gases. When you
engage Bioweapon Defense Mode, the positive pressure inside the cabin minimizes the
amount of outside air that can enter the vehicle.
NOTE: Some gases, such as carbon monoxide, are not effectively removed by activated
carbon.
13. Touch to control the flow of air inside the cabin. Air can be drawn into Model S from outside
or air can be recirculated inside the cabin.
14. Use the slider to adjust the fan speed.
NOTE: Adjusting the fan speed may change the selected setting for how air is drawn into
Model S in order to increase or reduce air flow.
15. Touch to turn the air conditioning system on or off. Turning it off reduces cooling, but saves
energy.
NOTE: Because Model S runs much quieter than a gasoline-powered vehicle, you may notice
the sound of the air conditioning compressor as it is operating. To minimize noise, reduce
the fan speed.
16. Touch to warm up the rear window. When operating, the icon turns red. After 15 minutes, the
rear window defroster automatically turns off. The exterior side mirrors are also heated
whenever the rear window defroster is operating.
17. The windshield defroster distributes air flow to the windshield. Touch once to defog the
windshield (the icon turns blue). Touch a second time to defrost the windshield (the icon
turns red and the heating and fan operate at maximum levels). Touch a third time to turn off
and restore the air distribution, heating, and fan to their previous settings. In cold ambient
temperatures, the exterior side mirrors are also heated whenever the windshield defroster is
operating. See Cold Weather Best Practices on page 81 for more information on preparing
for cold weather.
18. Touch Auto to turn the Auto setting on or off.
1. Driver vents
2. Driver controls
3. Passenger controls
4. Passenger vents
5. Rear vents
6. Rear controls
Using the touchscreens, you can pinpoint exactly where you want to direct the air flowing from
this vent when heating or cooling the cabin. When the face-level vent is on you can adjust the
direction of the air flow from each vent. To adjust the direction of the air flow, touch the
radiating air waves from the corresponding vent on the touchscreen. The air flows in a single
stream when centered or splits into mirrored air streams when air is directed outward or inward
from the center of the vent.
NOTE: When you split a vent into two separate air flows, the air flow in each direction is not as
strong as when all air is flowing in a single direction.
NOTE: Outside air is drawn into Model S through the grill in front of the windshield. Keep the
grill clear of obstructions, such as leaves and snow.
Keep Climate On, Dog Mode, NOTE: In Camp Mode, Sentry Mode and the
vehicle alarm system are disabled.
and Camp Mode
NOTE: Depending on vehicle configuration or
The Keep Climate On, Dog, and Camp market region, Entertainment, Arcade, and/or
settings allow you to keep the climate control Theater may not be available on your vehicle.
system running when in Park, even after
you've left Model S or choose to stay inside To operate Keep Climate On, Dog Mode, or
the vehicle. These settings are useful when it Camp Mode:
is important to maintain the cabin
temperature in hot or cold weather 1. Engage the Park gear. The Keep Climate
conditions. For example, when leaving On, Dog, and Camp settings are available
groceries in Model S on hot days, you may only when Model S is in Park.
want to use Keep Climate On to prevent
2. If necessary, adjust the climate settings.
spoilage.
3. Touch the fan icon then touch Keep
Dog mode keeps your pet comfortable while Climate On, Dog, or Camp.
also displaying the current cabin temperature
on the touchscreen so people nearby are NOTE: To initiate Keep Climate On, Dog
informed that your pet does not need to be Mode, or Camp Mode, the Battery's charge
rescued. level must be at least 20%.
Camp Mode allows you to power electronics The climate control system maintains your
through the USB ports and 12V outlet in climate settings until you shift out of Park or
addition to maintaining the cabin manually turn it off. If the Battery's charge
temperature. The touchscreen remains on so level drops below 20%, the Tesla mobile app
you can play music, browse the internet, play repeatedly starts sending you notifications
games in the arcade, or watch shows in Tesla reminding you to check on anything that you
Theater. You can also control media and have left in Model S.
climate settings from a paired phone. Camp
Mode is ideal for remaining inside your The next time you drive Model S, the climate
vehicle, such as camping or staying with a control system continues operating using the
child. previous climate settings from your most
recent trip.
Autopilot 139
Climate Controls
NOTE: Software updates cannot be Cabin Overheat Protection
performed when Keep Climate On, Dog Mode,
or Camp Mode is active. The climate control system can reduce the
NOTE: The intrusion sensor (if equipped) temperature of the cabin in extremely hot
automatically disables when Keep Climate On, ambient conditions for a period of up to
Dog Mode, or Camp Mode is active. However, twelve hours after you exit Model S. Touch
you can override this behavior and keep the Controls > Safety > Cabin Overheat
intrusion sensor enabled. To do so, touch Protection and choose:
Controls > Safety > Tilt/Intrusion after
enabling Keep Climate On, Dog mode, or • OFF: Disable Cabin Overheat Protection.
Camp mode. However, note that keeping the
intrusion sensor enabled while Keep Climate • ON: The air conditioning operates when
On, Dog Mode, and Camp Mode is active can the cabin temperature exceeds 105° F
trigger an alarm event as a result of air (40° C).
movement inside the cabin.
NOTE: Cabin Overheat Protection operates
WARNING: You can adjust the climate only when the energy remaining in the
control system remotely using the Battery is above 20%.
mobile app. However, if you use the
mobile app to turn off the climate WARNING: Never leave children or
control system, Keep Climate On, Dog pets in the vehicle unattended. Due to
Mode, and Camp Mode stop automatic shut-off or extreme outside
operating. conditions, the inside of the vehicle
can become dangerously hot, even
WARNING: Avoid using Keep Climate when Cabin Overheat Protection is
On, Dog Mode, or Camp Mode when enabled.
the battery charge is low. When
leaving a dog or pet in Model S, you
must ensure that you have your phone Climate Control Operating Tips
with you and that the Tesla mobile
app is running. This allows you to • When you use the mobile app to turn on
proactively monitor the cabin the climate control system, it
temperature. To ensure the safety and automatically turns off after four hours or
comfort of anyone or anything in your if the charge level drops to 20%. To cool
vehicle, always make sure you have or heat the cabin for a longer period, you
adequate cellular coverage to receive must turn it on again.
notifications and allow enough time to
• If the climate control system is louder
return to Model S should the climate
than you prefer, manually reduce the fan
control system stop operating—on hot
speed.
days, the cabin temperature can
become dangerously high within a few • In addition to cooling the interior, the air
minutes. conditioning compressor also cools the
Battery. Therefore, in hot weather, the air
WARNING: Check local laws for any
conditioning compressor can turn on even
restrictions on leaving pets
if you turned it off. This is normal because
unattended in your vehicle.
the system’s priority is to cool the Battery
WARNING: Never leave a child to ensure it stays within an optimum
unattended in your vehicle. temperature range to support longevity
and optimum performance.
Cabin Air Filter(s) • Even when not in use, you may hear
Model S emit a whining noise or the
Model S has one or more air filters to prevent sound of water circulating. These sounds
pollen, industrial fallout, road dust and other are normal and occur when the internal
particles from entering through the vents. cooling systems turn on to support
various vehicle functions, such as
NOTE: Cabin air filter(s) require periodic maintaining the 12V battery and balancing
replacement. See Service Intervals on page the temperature of the high voltage
186). Battery.
Display/hide satellite
imagery (if equipped with
Heading Up - The
premium connectivity).
direction you are driving is
always at the top of the
screen. The map rotates
as you change direction.
This icon has an
integrated compass that Display/hide traffic
indicates the direction you conditions (if equipped with
are driving. premium connectivity).
Green lines indicate no
NOTE: Touching this icon traffic; orange lines indicate
while navigating to a light traffic; red lines
destination displays the indicate moderate traffic;
route overview. and pink lines indicate heavy
traffic. To ensure traffic is
easy to identify along a
navigation route, green
traffic lines display under
the blue route line, whereas
NOTE: This volume setting applies only to • A popular restaurant when you're feeling
the navigation system's spoken Hungry or a popular destination (such as
instructions. Volume for Media Player and museums and amusement parks) when
Phone is not changed. you're feeling Lucky (see I'm Feeling
Hungry and Lucky on page 146).
Map Updates
As updated maps become available, they are
automatically sent to Model S over Wi-Fi. To
ensure you receive them, periodically connect
Model S to a Wi-Fi network (see Connecting
to Wi-Fi on page 169). The touchscreen
displays a message informing you when new
maps are installed.
Streaming: Play the audio You can also adjust the volume by touching
streaming service available the arrows associated with the speaker icon
in your market region (for on the bottom right corner of the
example, Slacker Radio), if touchscreen.
equipped.
To mute the volume, press the left scroll
button. Press again to unmute.
Spotify: Play audio available NOTE: Pressing the left scroll button during a
on Spotify. phone call mutes both the sound and your
microphone.
NOTE: If you're playing media and you receive
a phone call, or the navigation system is
speaking directions, the volume of what you
TuneIn: Play audio available are listening to is temporarily muted.
on TuneIn.
Audio Settings
Touch Balance and drag the center circle to NOTE: Selections you play on FM radio are
the location in Model S where you want to not included in the Recents list.
focus the sound.
Playing Media from Devices
Touch Options to set preferences for optional
features. For example, you can turn DJ
You can play audio files from a Bluetooth-
Commentary, Explicit Content, and Allow
connected device (like a phone) or a USB-
Mobile Control on or off.
connected flash drive. When you connect a
Bluetooth or USB device, Media Player
NOTE: The settings available vary depending
includes the device as a media source.
on market region. Also, a setting may not be
applicable to all audio sources.
USB Connected Flash Drives
Searching Audio Content Insert a flash drive into a front USB port (see
USB Ports on page 23). Touch Media Player >
Touch Media Player's USB, and then touch the name of the folder
magnifying glass icon to that contains the song you want to play. After
search for a particular song, you display the contents of a folder on the
album, artist, podcast, or USB connected flash drive, you can touch any
station. You can also use song in the list to play it. Or use the previous
voice commands to search and next arrows in Media Player to scroll
hands-free (see Using Voice through your songs. You can also scroll to
Commands on page 160). next/previous songs using the left scroll
button on the steering yoke.
Toybox
Boombox Joy to the world! If Model S is equipped with a Pedestrian Warning System,
delight pedestrians with a variety of sounds from your vehicle's external
speaker. See Boombox on page 153 for more details.
NOTE: Check local laws before use in public spaces.
TRAX It's never too late to follow your dream of becoming a world-famous DJ.
With TRAX, you can turn your vehicle into your own personal music studio.
While in Park, choose from an array of instruments and unique sounds to
create the next hit song. Access TRAX through your Toybox on the
touchscreen and get jamming. Microphone and headset not included
(depending on vehicle configuration and market region, this may not be
available on your vehicle).
Romance Mode You can’t roast chestnuts by an open fire in your car, but you can still cozy
up with your loved ones by this virtual fireplace. While in Park, access
Romance Mode from your Toybox. Queue the music and get your romance
on!
Sketchpad Channel your inner Picasso. Show us what you got! Touch Publish to submit
your artistic compositions to Tesla for critiquing.
Mars The map shows your Model S as a rover on the Martian landscape, and the
About Your Tesla box displays SpaceX's interplanetary spaceship.
Santa Mode "What have you been longing for?" Enjoy the holidays year-round with this
one! Simply initiate a voice command and say "Ho Ho Ho". Or, if you are
feeling extra sour, you can say "Ho Ho Ho Not Funny" instead. If Model S is
equipped with a Pedestrian Warning System, music will be heard externally
as well.
The Answer to Rename your car to 42 (touch Controls > Software and touch the vehicle's
the Ultimate name). Notice the new name of your Model S.
Question of
Life, The
Universe, and
Everything
Rainbow When Model S is locked and charging, press the button on the mobile
Charge Port connector ten times in quick succession. Neat, huh?
3. Driving sound
◦ Certain sounds are only available if
you are logged into Spotify or Slacker.
◦ Preview is only available in Park.
4. Summon sound
Autopilot 153
Phone and Calendar
You can use your Bluetooth- 2. On your phone, enable Bluetooth and
capable phone hands-free in ensure it is discoverable.
Model S provided your
NOTE: On some phones, this may require
phone is within operating
you to go to Bluetooth Settings for the
range. Although Bluetooth
remainder of the procedure.
typically supports wireless
communication over
distances of up to 3. Touch the Bluetooth icon located at the
approximately 30 feet top of the Controls window. The
(nine meters), performance touchscreen displays the Bluetooth
can vary based on the settings.
phone you are using. 4. On the touchscreen, touch Add New
Device > Start Search. A list of all
Before using your phone with Model S, you available Bluetooth devices within
must pair it. Pairing sets up Model S to work operating distance displays on the
with your Bluetooth-capable phone (see Bluetooth settings screen.
Pairing a Bluetooth Phone on page 154).
5. Choose the phone with which you want to
pair. Within a few seconds, the Bluetooth
NOTE: Authenticating your phone to use as a
settings screen displays a randomly
key (see Keys on page 9) does not also allow
generated number. Your phone also
you to use the phone hands-free, play media
display a number.
from it, etc. You must also pair it as described
below. 6. Check that the number displayed on your
phone matches the number on the
You can pair up to ten Bluetooth phones. Bluetooths settings screen. Then, on your
Unless you've specified a specific phone as a phone, confirm that you want to pair.
Priority Device or if the phone specified as
Priority Device is not within range, Model S 7. If prompted on your phone, specify
always connects to the last phone that was whether you want to allow Model S to
used (provided it is within range). To connect access your personal information, such as
to a different phone, see Bluetooth® calendar, contacts and media files.
Compatibility on page 154.
When paired, Model S automatically connects
NOTE: On many phones, Bluetooth turns off if to the phone, and the Bluetooth settings
the phone’s battery is low. screen displays the Bluetooth symbol next to
the phone’s name to indicate that the
NOTE: In addition to phones, you can pair
connection is active.
other Bluetooth-enabled devices with
Model S. For example, you can pair an
You can display the Bluetooth settings screen
iPod Touch, an iPad, an Android tablet, etc.
at any time and change the settings
from which you can play music.
associated with a connected device. For
example, you can designate a connected
Pairing a Bluetooth Phone phone as the Priority Device. This is useful in
situations where you have connected more
Pairing allows you to use your Bluetooth- than one phone, and both phones are
capable phone hands-free to make and frequently used in Model S at the same time.
receive phone calls, access your contact list, Model S automatically attempts to connect to
recent calls, etc. It also allows you to play the priority device before others. If a priority
media files from your phone. Once a phone is device is not specified, or is not within range,
paired, Model S can connect to it whenever Model S connects to the most recently used
the phone is within range. phone (if applicable).
Auto-Raising Suspension
Auto-raising suspension saves you from
manually having to raise the suspension every
time you arrive at a frequently-used location
where you have previously raised the
suspension. Whenever you raise the
suspension to High or Very High, you can
touch Always Auto-Raise at This Location to
save the location. When you return to the
saved location, Model S raises the suspension
and the instrument panel displays a message
indicating that the suspension is being raised.
Self-Leveling
Model S equipped with air suspension
automatically self-levels, even when power is
off. To prevent damage when jacking or lifting
the vehicle, you must activate Jack mode to
disable self-leveling (press the brake pedal
and touch Controls > Service > Jack Mode).
For more details, see Jack Mode on page
201.
To initiate a voice command, fully press the For a complete list of voice commands, go to
microphone button on the right side of the https://www.tesla.com/support/voice-
steering yoke. When you hear the tone, speak commands.
your command. As you speak, the instrument
NOTE: To choose the language you want to
panel displays an interpretation of your
use for voice commands, touch Controls >
command. It also displays tips to remind you
Display > Voice Recognition Language.
of the type of commands you can speak.
When you finish speaking the command, NOTE: Tesla is continuously improving the
press the voice button again or simply wait. ability of Model S to recognize voice
commands. To support these ongoing quality
improvements, Tesla captures short voice
recordings anonymously. To protect your
privacy, these short recordings are not
associated with your personal information or
with your vehicle's identification number.
Tesla assures that it is not possible to search
any system for a recording associated with a
specific customer or vehicle.
Charging
If Model S is charging when the software
update begins, charging stops. Charging
resumes automatically when the software
update is complete. If you are driving Model S
at the scheduled update time, the update is
canceled and must be rescheduled.
To set up the Tesla mobile app to For supported video sources, send videos to
communicate with your Model S: Tesla Theater by sharing the link through the
mobile app. Navigate to the movie, show, or
1. Download the Tesla mobile app to your video you want to play on your phone and
phone. touch the share button. Share the video with
the Tesla app and it appears on the
2. Log in to the Tesla mobile app by entering
touchscreen if Model S is in Park.
your Tesla account credentials.
3. Enable mobile access to your Model S by Phone Key
touching Controls > Safety > Mobile
Access (see Controls on page 128). Set up your phone as the key (as described in
Use Your Phone as a Key on page 9). Once
Your phone and vehicle must both be actively authenticated, your phone's Bluetooth signal
connected to cellular service to allow the is detected as you approach your vehicle and
mobile app to communicate with your vehicle. the doors unlock when you press a door
Tesla recommends that you always have a handle. Likewise, when you exit and walk
functional physical key readily available if away with the phone, doors automatically
parking in an area with limited or absent lock (provided the Walk-Away Door Lock
cellular service, such as an indoor parking feature is turned on, as described in Walk-
garage. Away Door Lock on page 15). You must be
near your vehicle and have a key card ready
If multiple vehicles are linked to the Tesla to set up your phone as a phone key.
Account, you must switch to the Model S you
want to access in the mobile app before the NOTE: You should always carry a key card or
phone can be used as a key. Swipe left or key fob with you in case you park Model S in
right to change vehicles. a location with inadequate cell service.
Controls Summon
The Controls tab allows you do the following: You can park or retrieve Model S using
Summon (see Summon on page 111) or Smart
• Vent the windows. Summon (see Smart Summon on page 115).
• Lock or unlock Model S from afar.
Upgrades
• Flash the lights or honk the horn to find
where Model S is parked.
View and purchase the latest upgrades
• Enable Keyless Driving. available for your vehicle, such as full self-
driving.
NOTE: Keyless Driving can be used when
you do not have your key or to bypass
PIN to Drive in cases where you forgot
Schedule Service
your PIN or your touchscreen is
unresponsive (see PIN to Drive on page See Schedule Service on page 186 for
161). information on how to schedule service
through the mobile app.
• Open the front or rear trunk.
Settings
• Open and close your garage door if your
vehicle has a programmed HomeLink In this settings tab located at the top corner
connection, if available (see HomeLink of your phone’s screen (shown as a gear
Universal Transceiver on page 166). icon), you can:
• Enable or disable valet mode (see Valet
Mode on page 45). • Switch to a different vehicle associated
with your Tesla account, if you have
• Enable/disable Sentry Mode (see Sentry access to more than one.
Mode on page 162).
• Access the Tesla inbox.
• Enable/disable Speed Limit Mode and
receive notifications when the vehicle's • View Notifications and customize the
driving speed is within approximately 3 notifications you receive, such as when
mph (5 km/h) of your selected maximum your security alarm has been triggered,
speed (see Controls on page 128). charging updates, and new software
updates. You can start them from afar and
check its progress.
Charging
• Enable or disable Touch ID.
Check charging progress, stop charging, and • Support the Model S Calendar app on the
receive notifications when charging is started, touchscreen by allowing the mobile app
interrupted, almost complete, or complete. to send your phone’s calendar data to
You can also view nearby chargers and send your vehicle.
the directions to your vehicle's touchscreen.
WARNING: The high voltage system has no user serviceable parts. Do not disassemble,
remove or replace high voltage components, cables or connectors. High voltage cables
are typically colored orange for easy identification.
WARNING: Read and follow all instructions provided on the labels that are attached to
Model S. These labels are there for your safety.
WARNING: In the unlikely event that a fire occurs, immediately contact your local fire
emergency responders.
Charging 175
Electric Vehicle Components
Charging Equipment
Charging equipment designed specifically to
charge your Model S is available from Tesla. A
Tesla Wall Connector, which installs in your
parking space, is the fastest way to charge
Model S in daily use.
NOTE: If you allow the Battery to discharge to NOTE: If Model S is unresponsive and does
0%, other components may become not unlock, open, or charge, the 12V battery
damaged or require replacement (for may be discharged. In this situation, try jump
example, the 12V battery). In these cases, you starting the 12V Battery (see Jump Starting
are responsible for repair and/or transporting the 12V Battery on page 222 for instructions
expenses. Discharge-related expenses are not on how to jump start the battery). If the
covered by the warranty or under the vehicle is still unresponsive, contact Tesla.
Roadside Assistance policy.
Temperature Limits
The peak charging rate of the Battery may
decrease slightly after a large number of DC For better long-term performance, avoid
Fast Charging sessions, such as those at exposing Model S to ambient temperatures
Superchargers. To ensure maximum driving above 140° F (60° C) or below -22° F (-30° C)
range and Battery safety, the Battery charge for more than 24 hours at a time.
rate is decreased when the Battery is too
cold, when the Battery’s charge is nearly full, Energy Saving Feature
and when the Battery conditions change with
usage and age. These changes in the Model S has an energy-saving feature that
condition of the Battery are driven by battery reduces the amount of energy being
physics and may increase the total consumed by the displays when Model S is
Supercharging duration by a few minutes over not in use. On newer vehicles, this feature is
time. You can minimize the amount of charge automated to provide an optimal level of
time by using Trip Planner to warm the energy saving. However, on older vehicles,
Battery while driving to a Supercharger. See you can control the amount of energy being
Trip Planner on page 147 for more consumed by the displays by touching
information. Controls > Display > Energy Saving. For more
information on maximizing range and saving
Battery Care energy, see Getting Maximum Range on page
74.
Never allow the Battery to fully discharge.
Even when Model S is not being driven, its Battery Warnings and Cautions
Battery discharges very slowly to power the
onboard electronics. The Battery can WARNING: The Battery has no parts
discharge at a rate of approximately 1% per that an owner or a non-Tesla
day, though the discharge rate may vary authorized service technician can
depending on environmental factors (such as service. Under no circumstances
cold weather), vehicle configuration, and your should you open or tamper with the
selected settings on the touchscreen. Battery. Always contact Tesla to
Situations can arise in which you must leave arrange for Battery servicing.
Charging 177
Battery Information
CAUTION: If the Battery’s charge level
falls to 0%, you must plug it in. If you
leave it unplugged for an extended
period, it may not be possible to
charge or use Model S without jump
starting or replacing the 12V
Battery(see Jump Starting the 12V
Battery on page 222 for instructions
on how to jump start the battery).
Leaving Model S unplugged for an
extended period can also result in
permanent Battery damage. If you are
unable to charge Model S after
attempting to jump start the 12V
Battery, contact Tesla immediately.
CAUTION: The Battery requires no
owner maintenance. Do not remove
the coolant filler cap and do not add
fluid. If the instrument panel warns
you that the fluid level is low, contact
Tesla immediately.
CAUTION: Do not use the Battery as a
stationary power source. Doing so
voids the warranty.
Charging Status
Charging status displays on the instrument panel when the charge port door is open.
1. Time remaining: The estimated time remaining to charge to your set limit (see Changing
Charging Settings on page 182).
2. Charging: The current power of the charger.
3. Charging rate: The maximum current available from the attached charge cable.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage
(depending on your display setting) available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy
Display.
Opening the Charge Port NOTE: If the charge cable is close to the
charge port door, you can press the button on
the charge cable to open the charge port
The charge port is located on the left side of
door even when Model S is locked or a
Model S, behind a door that is part of the rear
recognized key is not within range.
tail light assembly. Park Model S to ensure
that the charge cable easily reaches the NOTE: The following image is provided for
charge port. demonstration purposes only. Depending on
market region, your charge port may be
With Model S unlocked (or a recognized key slightly different.
is within range) and in Park, press and release
the button on the Tesla charge cable to open
the charge port door.
During charging, the charge port light pulses 1. Press and hold the button on the
green, and the touchscreen displays the connector handle to release the latch.
charging status. The frequency at which the
charge port light pulses slows down as the NOTE: You can also release the latch by
charge level approaches full. When charging using the touchscreen or mobile app, or
is complete, the light stops pulsing and is by pressing and holding the rear trunk
solid green. button the key fob. If your vehicle is
equipped with a motorized charge port,
NOTE: If Model S is locked, the charge port you can also press the button to the left
light does not light up. of the charge port to release the latch.
If the charge port light turns red while 2. Pull the connector from the charge port.
charging, a fault is detected. Check the The charge port door automatically
instrument panel or touchscreen for a closes.
message describing the fault. A fault can
occur due to something as common as a To disconnect the charge cable when using
power outage. If a power outage occurs, an adapter at a public charge station:
charging resumes automatically when power
is restored.
1. Ensure that Model S is unlocked.
Charging 181
Charging Instructions
3. Press and hold the charging handle NOTE: The release cable may be recessed
button again to release the adapter from within the opening of the trim.
the charging handle.
4. Pull the charge cable from the charge
port.
NOTE: The charge port automatically closes
within approximately 10 seconds of removing
the connector from the charge port. CAUTION: Use the release cable only
in situations where you can not release
CAUTION: Tesla strongly recommends the charge cable using the usual
leaving Model S plugged in when not methods. Continuous use can damage
in use. This maintains the Battery at the release cable or charging
the optimum level of charge. equipment.
WARNING: Do not perform this
Manually Releasing Charge procedure when your vehicle is
Cable charging, or if any orange high voltage
conductors are exposed. Failure to
If the usual methods for releasing a charge follow these instructions can result in
cable from the charge port (using the charge electric shock and serious injury or
handle release button, touchscreen, or mobile damage to the vehicle. If you have any
app) do not work, carefully follow these steps: uncertainty as to how to safely
perform this procedure, contact your
1. Ensure that Model S is not actively nearest Service Center.
charging by displaying the charging
screen on the touchscreen. If necessary, Changing Charging Settings
touch Stop Charging.
2. Open the rear trunk. To access charge settings, touch
the green charging icon on the
3. Pull the charge port's release cable
touchscreen when charging or
downwards to unlatch the charge cable.
touch Controls > Charging.
WARNING: Do not pull the release
cable while simultaneously
attempting to remove the charge
cable from the charge port.
Always pull the release cable
before attempting to remove the
charge cable. Failure to follow
these instructions can result in
electric shock and serious injury.
Charging 183
Charging Instructions
Charging 185
Maintenance Schedule
• Approximate speed the vehicle was • Check that the air conditioning system is
traveling (if applicable). operating correctly (see Climate Controls
on page 135).
• Environmental conditions (rain, snow,
cold, etc.).
• Road name and type of road (if
applicable).
Maintenance 187
Tire Care and Maintenance
The Tire Pressure indicator Follow these steps when tires are cold and
light on the instrument Model S has been stationary for over three
panel alerts you if one or hours:
more tires is under- or over-
inflated. 1. Refer to the Tire and Loading Information
label located on the driver’s center door
pillar for the target tire pressure.
2. Remove the valve cap.
The Tire Pressure indicator light does not
immediately turn off when you adjust tire 3. Firmly press an accurate tire pressure
pressure. After inflating the tire to the gauge onto the valve to measure
recommended pressure, you must drive over pressure.
15 mph (25 km/h) for more than 10 minutes to
activate the Tire Pressure Monitoring System 4. If required, add or remove air to reach the
(TPMS), which turns off the Tire Pressure recommended pressure.
indicator light. NOTE: You can release air by pressing the
metal stem in the center of the valve.
If the indicator light flashes for one minute
whenever you power on Model S, a fault with
5. Re-check pressure using the accurate tire
the TPMS is detected (see TPMS Malfunction
gauge.
on page 192).
6. Repeat steps 3 and 4 as necessary until
You can display tire pressures on the the tire pressure is correct.
touchscreen by opening Controls > Service.
You can also choose whether you want to 7. Reinstall the valve cap to prevent dirt
display tire pressures using Bar or PSI by from entering. Periodically check the
opening Controls > Display > Tire Pressure. valve for damage and leaks.
NOTE: When replacing only two tires, install • Fast turns and heavy braking.
the new tires on the rear if your vehicle's front • Potholes and objects in the road.
and rear tires are the same size.
Maintenance 189
Tire Care and Maintenance
If you replace a wheel, the TPMS (Tire 2. Pull the aero cover toward you to release
Pressure Monitoring System) sensors need to the retaining clips.
be reset to ensure they provide accurate
warnings when tires are under- or over- To install an aero cover:
inflated (see Automatic Reset of TPMS
Sensors on page 191). 1. Align the aero cover into position so that
the notch at the base of the Tesla "T" is
For the specification of the original wheels
aligned with the tire's valve stem.
and tires installed on Model S, see Wheels and
Tires on page 210. 2. Push firmly around the perimeter of the
aero cover until it fully snaps into place.
WARNING: For your safety, use only
tires and wheels that match the For Gemini wheels, press on the perimeter
original specification. Tires that do not of the cover until it aligns with the wheel
match the original specification can surface. Press on the Tesla “T” in the
affect the operation of the TPMS. center until the cap snaps into place. See
Parts and Accessories on page 202 for
WARNING: Never exceed the speed
more information.
rating of your vehicle's tires. The
speed rating is shown on the sidewall CAUTION: To prevent the aero
of your tires (see Understanding Tire cover from falling off, ensure that
Markings on page 211) . it is fully secured before driving.
Maintenance 191
Tire Care and Maintenance
Replacing a Tire Sensor Seasonal Tire Types
If the Tire Pressure warning indicator displays Summer Tires
frequently, contact Tesla to determine if a tire
sensor needs to be replaced. If a non-Tesla
Your vehicle may be originally equipped with
Service Center repairs or replaces a tire, the
high performance summer tires or all season
tire sensor may not work until Tesla performs
tires. Tesla recommends using winter tires if
the setup procedure.
driving in cold temperatures or on roads
where snow or ice may be present. Contact
TPMS Malfunction Tesla for winter tire recommendations.
Model S has also been equipped with a TPMS WARNING: In cold temperatures or on
malfunction indicator to indicate when the snow or ice, summer tires do not
system is not operating properly. provide adequate traction. Selecting
and installing the appropriate tires for
The TPMS malfunction winter conditions is important to
indicator is combined with ensure the safety and optimum
the tire pressure indicator performance of your Model S.
light. When the system
detects a malfunction, the All-Season Tires
indicator flashes for
approximately one minute, Your Model S may be originally equipped with
then remains continuously all-season tires. These tires are designed to
lit. This sequence continues provide adequate traction in most conditions
upon subsequent vehicle year-round, but may not provide the same
start-ups as long as the level of traction as winter tires in snowy or icy
malfunction exists. When conditions. All-season tires can be identified
the TPMS malfunction by “ALL SEASON" and/or "M+S” (mud and
indicator is on, the system snow) on the tire sidewall.
might not be able to detect
or signal under- or over- Winter Tires
inflated tires as intended.
Use winter tires to increase traction in snowy
TPMS malfunctions can occur for a variety of or icy conditions. When installing winter tires,
reasons, including installing replacement or always install a complete set of four tires at
alternate tires or wheels that prevent the the same time. Winter tires must be the same
TPMS from functioning properly. Always diameter, brand, construction and tread
check the TPMS malfunction indicator light pattern on all four wheels. Contact Tesla for
after replacing one or more tires or wheels on winter tire recommendations.
your vehicle to ensure that the replacement
tires or wheels allow the TPMS to continue to Winter tires can be
function properly. identified by a mountain/
snowflake symbol on the
NOTE: If a tire has been replaced or repaired tire's sidewall.
using a different tire sealant than the one
available from Tesla, and a low tire pressure is
detected, it is possible that the tire sensor has
been damaged. Contact Tesla to have the
fault repaired as soon as possible. When driving with winter tires, you may
experience more road noise, shorter tread life,
and less traction on dry roads.
Maintenance 193
Cleaning
Follow these steps when washing the exterior To ensure a clear picture, the camera lens
of Model S: must be clean and free of obstructions.
Remove any build-up of dirt or debris by
spraying water onto the camera lens with a
1. Rinse Thoroughly
spray bottle or pressure washer.
Before washing, flush grime and grit from
CAUTION: Do not attempt to remove
the vehicle using a hose. Flush away
dirt or debris by wiping an exposed
accumulations of mud in areas where
lens with your hands or a cloth. This
debris easily collects (such as wheel wells
debris can damage the surface of the
and panel seams). If salt has been used on
lens when rubbed against it during
the highways (such as during winter
wiping.
months), thoroughly rinse all traces of
road salt from the underside of the CAUTION: Do not use chemical-based
vehicle, wheel wells, and brakes. or abrasive cleaners. Doing so can
damage the surface of the lens.
2. Hand Wash
Cautions for Exterior Cleaning
Hand wash Model S using a clean soft
cloth and cold or lukewarm water
containing a mild, high-quality car CAUTION: Do not wash in direct
shampoo. sunlight.
Maintenance 195
Cleaning
CAUTION: Aftermarket, non-Tesla seat Cautions for Interior Cleaning
covers may inhibit the sensitivity of a
seat's occupancy sensors and may CAUTION: Using solvents (including
cause staining or damage. alcohol), alcohol-based gel products
CAUTION: The front seats are (such as hand sanitizer), bleach, citrus,
equipped with microphones (see naphtha, or silicone-based products or
Noise-Cancelling Microphones on additives on interior components can
page 25) that must not be exposed to cause damage.
liquids. To prevent damage to these CAUTION: Statically-charged materials
microphones when cleaning, do not can cause damage to the touchscreen
over-saturate the area of the seats or instrument panel.
where these microphones are located.
WARNING: If you notice any damage
Carpets on an airbag or seat belt, contact Tesla
immediately.
Avoid over-wetting carpets. For heavily soiled WARNING: Do not allow any water,
areas, use a diluted upholstery cleaner. cleaners, or fabric to enter a seat belt
mechanism.
Seat Belts
WARNING: Exposure to chemical
cleaners can be hazardous and can
Extend the belts to wipe. Do not use any type
irritate eyes and skin. Read and
of detergent or chemical cleaning agent.
observe the instructions provided by
Allow the belts to dry naturally while
the manufacturer of the chemical
extended, preferably away from direct
cleaner.
sunlight.
Floor Mats
To extend the life of your carpet and make
them easier to clean, use genuine Tesla floor
mats (see Parts and Accessories on page
202). Maintain floor mats by regularly
cleaning them and checking that they are
properly attached. Replace floor mats if they
become excessively worn.
Maintenance 197
Wiper Blades and Washer Jets
WARNING: Battery coolant can be WARNING: Only use new fluid from a
hazardous and can irritate eyes and sealed air-tight container. Never use
skin. Under no circumstances should previously used fluid or fluid from a
you remove the filler cap and/or add previously opened container—fluid
coolant. If the instrument panel warns absorbs moisture which decreases
you that the fluid level is low, contact braking performance.
Tesla immediately.
Maintenance 199
Fluid Reservoirs
WARNING: Brake fluid is highly toxic. CAUTION: Do not add formulated
Keep containers sealed and out of the washer fluids that contain water
reach of children. In the event of repellent or bug wash. These fluids
accidental consumption, seek medical can cause streaking, smearing, and
attention immediately. squeaking or other noises.
CAUTION: Brake fluid damages WARNING: In temperatures below
painted surfaces. Immediately soak up 40° F (4° C), use a washer fluid with
any spills with an absorbent cloth and antifreeze. In cold weather, using a
wash the area with a mixture of car washer fluid without antifreeze can
shampoo and water. impair visibility through the
windshield.
Topping Up Windshield Washer WARNING: Windshield washer fluid
Fluid can irritate eyes and skin. Read and
observe the instructions provided by
The only reservoir into which you can add the washer fluid manufacturer.
fluid is the windshield washer fluid reservoir,
which is located behind the front trunk. When
the level is low, a message displays on the
instrument panel.
Maintenance 201
Parts and Accessories
Body Repairs
If your Model S is in a collision, contact Tesla
or a Tesla-approved Body Shop to ensure that
it is repaired with genuine Tesla parts. Tesla
has selected and approved body shops that
meet strict requirements for training,
equipment, quality, and customer satisfaction.
Specifications 203
Vehicle Loading
CAUTION: Never load more than 175 • GAWR FRT and GAWR RR - Gross Axle
lbs (80 kg) on the rear load floor or in Weight Rating for the front and rear axles.
the lower trunk compartment. Doing The GAWR is the maximum distributed
so can cause damage. weight that each axle can support.
Description Total
Specifications 205
Dimensions and Weights
Exterior Dimensions
*Values are approximate. Dimensions can vary depending on a vehicle's options and various
other factors.
Interior Dimensions
Cargo Volume
Weights
Refer to the certification label for mass data (see Identification Labels on page 203).
Specifications 207
Subsystems
Motor Type
Transmission
Front transmission Single speed fixed gear, Single speed fixed gear, 7.5:1. Enhanced
7.5:1 lubrication
Rear transmission Single speed fixed gear, Independent single speed fixed gear, 7.5:1.
9.0:1 Dry sump lubrication
Steering
Steering Specifications
Type Variable ratio rack and pinion with electronic power steering,
speed sensitive
Brakes
Brakes Specifications
Rear: 14.37”/365 mm
New: 1.26”/32 mm
Front Rotor thickness
Service limit: 1.18”/30 mm
Brakes Specifications
Suspension
Suspension Specifications
Front Independent, double wishbone, air spring with adaptive damper, stabilizer bar
Rear Independent, multi-link, air spring with adaptive damper, stabilizer bar
Voltage 15.5V
Specifications 209
Wheels and Tires
Front 9.5J x 19 40 mm
19" Cardenio
Rear 10.5J x 19 45 mm
Front 9.5J x 21 40 mm
21" Arachnid
Rear 10.5J x 21 45 mm
NOTE: For instructions on how to jack/lift Model S, see Jacking and Lifting on page 201.
19" All-Season
Front 255/45R19 104W XL
Rear 285/40R19 107W XL
19” Summer
Front 255/45R19 104Y XL
Rear 285/40R19 107Y XL
21" Summer
Front 265/35ZR21 101(Y) XL
Rear 295/30ZR21 102(Y) XL
Tire pressures vary depending on the type of tires fitted. Refer to the tire pressures printed on
the Tire and Loading Information label. This label is located on the center door pillar and is
visible when the driver’s door is open (see Maintaining Tire Pressures on page 188).
Winter tires can be purchased from a Tesla service center or may be available for purchase on
the Tesla web site.
2 Tire width. This 3-digit number is the width (in millimeters) of the tire from sidewall edge
to sidewall edge.
3 Aspect ratio. This 2-digit number is the sidewall height as a percentage of the tread
width. So, if the tread width is 205 mm, and the aspect ratio is 50, the sidewall height is
102 mm.
5 Wheel diameter. This 2-digit number is the diameter of the wheel rim in inches.
6 Load index. This 2 or 3-digit number is the weight each tire can support. This number is
not always shown.
Specifications 211
Wheels and Tires
7 Speed rating. When stated, indicates the maximum speed (in mph) at which the tire can
be used for extended periods. Q=99 mph (160 km/h), R=106 mph (170 km/h), S=112 mph
(180 km/h), T=118 mph (190 km/h), U=124 mph (200 km/h), H=130 mph (210 km/h),
V=149 mph (240 km/h), W=168 mph (270 km/h), Y=186 mph (300 km/h), (Y)=vehicle's
top speed (exceeds the "Y" rating).
8 Tire composition and materials. The number of plies in both the tread area and the
sidewall area indicates how many layers of rubber coated material make up the structure
of the tire. Information is also provided on the type of materials used.
9 Maximum tire load. The maximum load which can be carried by the tire.
10 Maximum permissible inflation pressure. This pressure should not be used for normal
driving.
11 U.S. DOT Tire Identification Number (TIN). Begins with the letters DOT and indicates that
the tire meets all federal standards. The next 2 digits/letters represent the plant code
where it was manufactured, and the last 4 digits represent the week and year of
manufacture. For example, the number 1712 is used to represent the 17th week of 2012.
The other numbers are marketing codes used at the manufacturer’s discretion. This
information can be used to contact consumers if a tire defect requires a recall.
12 Treadwear grade. This number indicates the tire’s wear rate. The higher the treadwear
number is, the longer it should take for the tread to wear down. A tire rated at 400, for
example, lasts twice as long as a tire rated at 200.
13 Traction grade. Indicates a tire’s ability to stop on wet roads. A higher graded tire should
allow you to stop your vehicle in a shorter distance than a tire with a lower grade. Traction
is graded from highest to lowest as AA, A, B, and C.
14 Temperature grade. The tire’s resistance to heat is grade A, B, or C, with A indicating the
greatest resistance. This grading is provided for a correctly inflated tire, which is being
used within its speed and loading limits.
The following information relates to the tire grading system developed by the National Highway
Traffic Safety Administration (NHTSA), which grades tires by tread wear, traction and
temperature performance. Tires that have deep tread, and winter tires, are exempt from these
marking requirements.
Where applicable, quality grades are found on the tire’s sidewall between the tread shoulder
and maximum section width. For example:
• TREADWEAR 180
• TRACTION AA
• TEMPERATURE A
NOTE: In addition to the marking requirements, passenger car tires must conform to Federal
Safety Requirements.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 wears one and a half times better on a government test course
than a tire graded 100. The relative performance of tires depends on the actual conditions of
their use, however, and can depart significantly from the norm due to variations in driving
habits, service practices, road characteristics, and climate.
Traction
The traction grades, from highest to lowest, are: AA, A, B, and C. These grades represent a tire’s
ability to stop on wet pavement as measured under controlled conditions on test surfaces of
asphalt and concrete. A tire marked C might have poor traction performance.
WARNING: Defective tires are dangerous. Do not drive if a tire is damaged, excessively
worn, or is inflated to an incorrect pressure. The safety of the vehicle and occupants can
be adversely affected. Check tires regularly for wear and to ensure there are no cuts,
bulges or exposure of the ply/cord structure.
WARNING: The traction grade assigned to the tire is based on straight-ahead braking
tests, and does not include: acceleration, cornering, hydroplaning or peak traction
characteristics.
Temperature
The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions on a
specified indoor laboratory test wheel. Sustained high temperature can cause the tire to
degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure.
The grade C corresponds to the minimum level of performance that all passenger car tires must
meet under the Federal Motor Safety Standard No. 109. Grades B and A represent levels of
performance on the laboratory test wheel that exceed the minimum requirements.
Specifications 213
Wheels and Tires
WARNING: A tire’s temperature grade is established for a tire that is properly inflated
and not overloaded. Excessive speed, under-inflation, or excessive loading, either
separately or in combination, can cause heat buildup and possible tire failure.
Accessory Weight The combined weight (in excess of those items replaced) of items
available as factory installed equipment.
Bead The inner edge of a tire that is shaped to fit to the rim and form an air
tight seal. The bead is constructed of steel wires which are wrapped,
or reinforced, by the ply cords.
Cold Tire Pressure The air pressure in a tire that has been standing in excess of three
hours, or driven for less than one mile.
Curb Weight The weight of a standard vehicle, including any optional equipment
fitted, and with the correct fluid levels.
Gross Vehicle Weight The maximum permissible weight of a vehicle with driver, passengers,
load, luggage, and equipment.
kPa (kilo pascal) A metric unit used to measure pressure. One kilo pascal equals
approximately 0.145 psi.
Maximum Inflation The maximum pressure to which the tire should be inflated. This
Pressure pressure is given on the tire side wall in psi (lbf/in2).
CAUTION: This pressure marked on the tire is the maximum
allowed by the tire manufacturer. It is not the pressure Tesla
recommends using for Model S.
Maximum Loaded The sum of curb weight, accessory weight, vehicle capacity weight,
Vehicle Weight and production options weight.
Production Options The combined weight of options installed which weigh in excess of
Weight 3 lb (1.4 kg) more than the standard items that they replaced, and are
not already considered in curb or accessory weights.
PSI (lbf/in2) Pounds per square inch (the unit used to measure tire pressure).
Recommended Tire Tire inflation pressure, established by Tesla, which is based on the type
Inflation Pressure of tires that are mounted on the vehicle at the factory. This
information can be found on the Tire and Loading Information label
located on the door pillar.
Rim The metal support for a tire, or tire and tube, upon which the tire
beads are seated.
Vehicle Capacity The number of seats multiplied by 150 lbs (68 kg) plus the rated
Weight amount of load/luggage.
Normal occupant 68 kilograms (150 lbs) times the number of occupants specified in
weight the second column of the tables for calculating load limits (see
Vehicle Loading on page 204).
Passenger car tire A tire intended for use on passenger cars, multipurpose passenger
vehicles, and trucks, that have a gross vehicle weight rating (GVWR)
of 10,000 lbs (4536 kg) or less.
Rim type designation The manufacturing industry's designation for a rim by style or code.
Vehicle maximum load Load on an individual tire that is determined by distributing to each
on the tire axle its share of the maximum loaded vehicle weight and dividing by
two.
Vehicle normal load on Load on an individual tire that is determined by distributing to each
the tire axle its share of the curb weight, accessory weight, and normal
occupant weight and dividing by two.
Bias ply tire A pneumatic tire in which the ply cords that extend to the beads are laid
at alternate angles substantially less than 90 degrees to the center line of
the tread.
Carcass The tire structure, except tread and sidewall rubber which, that when
inflated, bears the load.
Cracking Any parting within the tread, sidewall, or inner liner of the tire extending
to cord material.
Extra load tire A tire designed to operate at higher loads and higher inflation pressure
than the corresponding standard tire.
Inner liner The layer(s) forming the inside surface of a tubeless tire that contains the
inflating medium within the tire.
Inner liner The parting of the inner liner from cord material in the carcass.
separation
Specifications 215
Wheels and Tires
Load rating The maximum load that a tire is rated to carry for a given inflation
pressure.
Maximum load The load rating for a tire at the maximum permissible inflation pressure
rating for that tire.
Measuring rim The rim on which a tire is fitted for physical dimension requirements.
Open splice Any parting at any junction of tread, sidewall, or inner liner that extends
to the cord material.
Overall width The linear distance between the exteriors of the sidewalls of an inflated
tire, including elevations due to labeling, decorations, or protective bands
or ribs.
Pneumatic tire A mechanical device made of rubber, chemicals, fabric and steel or other
materials, that, when mounted on an automotive wheel, provides the
traction and contains the gas or fluid that sustains the load.
Radial ply tire A pneumatic tire in which the ply cords that extend to the beads are laid
at substantially 90 degrees to the center line of the tread.
Reinforced tire A tire designed to operate at higher loads and at higher inflation
pressures than the corresponding standard tire.
Section width The linear distance between the exteriors of the sidewalls of an inflated
tire, excluding elevations due to labeling, decoration, or protective bands.
Sidewall The parting of the rubber compound from the cord material in the
separation sidewall.
Snow tire A tire that attains a traction index equal to or greater than 110, compared
to the ASTM E1136-93 (re-approved 2003, incorporated by reference, see
§571.5) Standard Reference Test Tire when using the snow traction test as
described in ASTM F1805-00 (incorporated by reference, see §571.5), and
that is marked with an Alpine Symbol specified in S5.5(i) on at least one
sidewall.
Test rim The rim on which a tire is fitted for testing, and may be any rim listed as
appropriate for use with that tire.
Tread The portion of a tire that comes into contact with the road.
Tread separation The pulling away of the tread from the tire carcass.
Tread wear The projections within the principal grooves designed to give a visual
indicators (TWI) indication of the degrees of wear of the tread.
Wheel-holding The fixture used to hold the wheel and tire assembly securely during
fixture testing.
Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of
your warranty period. Tesla Roadside Assistance is also available to speak with roadside service
professionals to answer any questions and explain the proper procedure for transporting your
vehicle.
• The Vehicle Identification Number (VIN). The VIN is displayed when you touch Controls >
Software. The VIN can also been seen on the upper dashboard by looking through the
driver's side of the windshield.
• Your exact location.
• The nature of the problem.
If available in your region, you can also expedite your request, by choosing the Roadside
Assistance option in the Tesla mobile app.
NOTE: For a detailed description of Tesla's Roadside Assistance policy, go to the support page
on the Tesla web site for your region.
NOTE: The phone number is also available by touching Controls > Service.
1. Touch Controls > Suspension on the Pull Onto Flatbed Truck From
touchscreen.
Front (Using Tow Eye)
2. Press the brake pedal, and then touch
Very High to maximize height. NOTE: If Model S has no 12V power, you need
an external 12V power supply to open the
3. Touch Controls > Service > Jack Mode.
hood or use the touchscreen. See If Vehicle
Has No Power on page 222.
NOTE: Jack mode cancels when driving
speed exceeds 4 mph (7 km/h). CAUTION: To avoid damage, only pull
the vehicle onto a flatbed truck using
a properly-installed tow eye. Using the
Activate Transport Mode chassis, frame, or suspension
components to pull the vehicle can
Transport Mode keeps the parking brake result in damage.
disengaged while winching Model S onto a
flatbed truck. When active, Transport Mode
1. Locate the tow eye. The tow eye is
displays a message indicating that the vehicle
located in the front trunk.
will remain free-rolling. The following are
required to enable Transport Mode:
6. Pull Model S slowly onto the flatbed truck. 3. Activate Transport Mode.
4. Pull Model S slowly onto the flatbed truck.
Pull onto the Flatbed Truck
From Front (Without Tow Eye) Secure the Tires
CAUTION: To avoid damage, only pull The vehicle's tires must be secured onto the
the vehicle onto a flatbed truck using truck using the eight-point tie-down method.
a properly-installed tow eye. Using the
chassis, frame, or suspension • Ensure any metal parts on the tie-down
components to pull the vehicle can straps do not contact painted surfaces or
result in damage. the face of the wheels.
• Do not place tie-down straps over body
panels or through the wheels.
Illustrations
Illustrations are provided for demonstration
purposes only. Depending on vehicle options,
software version, region of purchase, and
Copyrights and Trademarks
specific settings, your vehicle may appear
© 2012-2021 Tesla, Inc. All information in this
slightly different. Although the owner
document and all vehicle software is subject
information is applicable to both right-hand
to copyright and other intellectual property
drive and left-hand drive vehicles, many
rights of Tesla, Inc. and its licensors. This
illustrations show only left-hand drive
material may not be modified, reproduced or
vehicles. However, the essential information
copied, in whole or in part, without the prior
that the illustrations are providing is correct.
written permission of Tesla, Inc. and its
licensors. Additional information is available
Feature Availability upon request. Tesla uses software created by
the Open Source community. Please visit
Some features are available only on some Tesla’s Open Source software website at
vehicle configurations and/or only in specific http://www.tesla.com/opensource. HD Radio
market regions. Options or features is a registered trademark of iBiquity Digital
mentioned in the owner information does not Corporation. The following are trademarks or
guarantee they are available on your specific registered trademarks of Tesla, Inc. in the
vehicle. United States and other countries:
The data can help provide a better Tesla’s telematics system wirelessly transmits
understanding of the circumstances in which vehicle information to Tesla on a periodic
crashes and injuries occur. basis. The data is used as previously
described and helps ensure the proper
NOTE: EDR data is recorded by your vehicle maintenance of your vehicle. Additional
only if a non-trivial crash situation occurs; no Model S features may use your vehicle’s
data is recorded by the EDR under normal telematics system and the information
driving conditions and no personal data (for provided, including features such as charging
example, name, gender, age, and crash reminders, software updates, and remote
location) is recorded. However, other parties, access to, and control of, various systems of
such as law enforcement, could combine the your vehicle.
EDR data with the type of personally
identifying data routinely acquired during a Tesla does not disclose the data recorded in
crash investigation. your vehicle to any third party except when:
Quality Control
You might notice a few miles/km on the
odometer when you take delivery of your
Model S. This is a result of a comprehensive
testing process that ensures the quality of
your Model S.
Contacting Tesla
For detailed information about your Model S,
go to www.tesla.com, and log on to your Tesla
Account, or sign up to get an account.
Operating
Component Manufacturer Model Frequency (MHz) FCC ID IC
The devices listed above comply with Part 15 of the FCC rules and Industry Canada's license-
exempt RSS Standard(s) and EU Directive 2014/53/EU.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved by Tesla could void your authority to operate
the equipment.
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour
unenvironnement non contrôlé.
CAUTION: This equipment and its antennas must not be co-located or operated with
another antenna or transmitter.
Canada
CAN ICES-003 (B)/NMB-003(B)
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour
unenvironnement non contrôlé.
(APP_w207)
Autosteer temporarily unavailable
Autosteer is currently unavailable. This could be a temporary condition due to external
conditions that include:
If the alert is caused by a temporary factor like these, no action or service is typically needed.
Continue to your destination. The alert will clear and Autosteer will be available once the
condition is no longer present.
Please note that the minimum speed to initiate Autosteer when there is no vehicle detected
ahead of you and while driving on a road with visible lane markings is 18 mph (30 km/h), unless
certain vehicle and environmental conditions are met. If a vehicle is detected ahead of you:
• You can initiate Autosteer at any speed under 90 mph (150 km/h).
• You can even initiate Autosteer when stationary, provided the other vehicle is at least 5 feet
(150 cm) in front of you.
This alert will be present if you have temporarily exceeded 90 mph (150 km/h) with Autosteer
active, and Autosteer will not be available for the rest of your current drive.
NOTE: If this alert becomes active while you are driving in Germany, Autosteer should again be
available once your vehicle is traveling below 90 mph (150 km/h).
If Autosteer is not available by the time you reach your destination, and remains unavailable
during your next planned drive, the problem might be one of these issues:
The solution might be as simple as washing your vehicle. If you do not find any obvious
obstructions or you find damage to the vehicle, schedule service at your convenience. Your
vehicle is OK to drive in the meantime.
(APP_w218)
Autosteer speed limit exceeded
Take control of steering wheel
Autosteer is unavailable because your vehicle has exceeded the maximum speed limit for this
driver assistance feature. Autosteer is only available at speeds up to 90 mph (150 km/h).
In most cases, Autosteer will not be available for the rest of your current drive. To reset it, you
will need to bring the vehicle to a complete stop and shift into Park. When you shift into Drive to
travel to your next destination, Autosteer should again be available.
Please note that the minimum speed to initiate Autosteer when there is no vehicle detected
ahead of you and while driving on a road with visible lane markings is 18 mph (30 km/h), unless
certain vehicle and environmental conditions are met.
• You can initiate Autosteer at any speed under 90 mph (150 km/h).
• You can even initiate Autosteer when stationary, provided the other vehicle is at least 5 feet
(150 cm) in front of you.
NOTE: If this alert becomes active while you are driving in Germany, Autosteer should again be
available once your vehicle is traveling below 90 mph (150 km/h).
If Autosteer is not available during your next drive, and remains unavailable throughout
subsequent drives, schedule service at your convenience. Your vehicle is OK to drive in the
meantime.
(APP_w221)
Cruise control unavailable
Reduced front radar visibility
Traffic-Aware Cruise Control and Autosteer are unavailable because the radar located in the
front bumper area of your vehicle has no or low visibility. Continue to your destination. Your
vehicle is OK to drive.
Traffic-Aware Cruise Control and Autosteer will remain unavailable as long as the radar lacks
adequate visibility. This could be a temporary obstruction caused by factors like snow, ice, dirt,
or mud. If the alert is caused by a temporary factor like these, no action might be needed: the
condition might clear during your drive.
If the alert persists throughout your drive, examine the front bumper before your next planned
drive and attempt to clear any obstruction.
• See the About Autopilot on page 84 sections “How It Works” and “Cleaning Cameras and
Sensors” for more on the radar location and care needed if clearing dirt / debris from that
area of the vehicle.
• See Cleaning on page 194 for general cleaning tips and cautions.
Once the radar regains adequate visibility, the alert will clear and both Traffic-Aware Cruise
Control and Autosteer should again be available.
If this alert persists throughout subsequent drives but no obstruction is visible on the front
bumper where the radar is located, schedule service at your earliest convenience. Your vehicle is
OK to drive in the meantime.
Traffic-Aware Cruise Control and Autosteer will remain unavailable while a front camera lacks
adequate visibility. Cameras can be blocked or blinded due to many factors that include:
This is often a temporary issue that will clear up when condensation evaporates or a particular
environmental condition is no longer present.
If the alert does not clear by the end of your drive, inspect and clean the front camera area at
the top center of the windshield before your next planned drive. Check the camera surface for
condensation, dirt, or other debris and attempt to clear any obstruction. See the About
Autopilot on page 84 sections “How It Works” and “Cleaning Cameras and Sensors” for more on
front camera location and tips for careful cleaning.
Although condensation on the inside of the front camera enclosure cannot be wiped clean, you
can usually clear it quicker by following these steps:
1. Pre-condition the cabin with the temperature set to High and A/C turned ON.
2. Turn on the front windshield defroster.
Once all front cameras regain adequate visibility, the alert will clear and both Traffic-Aware
Cruise Control and Autosteer should again be available.
If this alert persists throughout subsequent drives but no front camera obstruction is visible,
schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.
(APP_w224)
Cruise control unavailable
Continue driving to allow cameras to calibrate
Traffic-Aware Cruise Control and Autosteer are unavailable because the cameras on your vehicle
are not fully calibrated. Continue to your destination. Your vehicle is OK to drive.
Traffic-Aware Cruise Control and Autosteer will remain unavailable until camera calibration is
complete.
Your vehicle must maneuver with great precision when features like Traffic-Aware Cruise Control
and Autosteer are active. Before these features can be used for the first time, the cameras must
complete an initial self-calibration. Occasionally, one or more cameras can become uncalibrated.
When calibration is complete, Traffic-Aware Cruise Control and Autosteer should be available.
If the alert persists and camera calibration has not completed after your vehicle has driven 100
miles (160 km) or more, or Traffic-Aware Cruise Control and Autosteer remain unavailable
despite successful camera calibration, schedule service at your earliest convenience. Your
vehicle is OK to drive in the meantime.
(APP_w304)
Camera blocked or blinded
Clean camera or wait for it to regain visibility
One or more of the vehicle cameras is blocked or blinded due to external conditions. When the
cameras cannot provide accurate visual information, some or all Autopilot features may be
temporarily unavailable.
This is often a temporary issue that will be resolved when condensation evaporates or a
particular environmental condition is no longer present.
If the alert does not clear by the time you reach your destination, check camera surfaces for
condensation, dirt, or other debris.
Clean the cameras as necessary before your next planned drive. For recommended cleaning
procedures, see Cleaning Cameras and Sensors on page 86.
If you continue to see this alert after cleaning the cameras, check the inside surfaces of the door
pillar camera enclosures for condensation.
Although condensation inside the camera enclosures cannot be wiped clean, you can usually
clear it faster by following these steps:
1. Pre-condition the cabin with the temperature set to High and A/C turned ON.
2. Turn on the front windshield defroster.
3. Direct the air vents toward the door pillar cameras.
For more information on clearing condensation from camera enclosures, see Cleaning Cameras
and Sensors on page 86.
If the alert does not clear by the end of your next planned drive, despite cleaning the indicated
camera(s) and following recommended steps to clear condensation, schedule service at your
next convenient opportunity. Your vehicle is OK to drive in the meantime.
What to do:
Have the Wall Connector inspected by an electrician to make sure it is properly grounded. Your
electrician should ensure there is proper grounding at your circuit breaker or power distribution
box and also ensure that appropriate connections are made to the Wall Connector.
For more information, see the installation guide for your Wall Connector.
(CC_a002)
Unable to charge - Insufficient grounding
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to
ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If
the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds,
turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the
issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
(CC_a003)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to
ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If
the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds,
turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the
issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
(CC_a004)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
What to do:
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
(CC_a005)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to
ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If
the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds,
turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the
issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
(CC_a006)
Unable to charge - Wall Connector overcurrent
Disconnect and retry or use different equipment
What this alert means:
What to do:
Reduce the vehicle's charge current setting. If the issue persists, service is required.
(CC_a007)
Unable to charge - Input voltage too high
Voltage must be within Wall Connector rating
What this alert means:
What to do:
Consult your electrician to ensure appropriate voltage on the circuit breaker that services the
Wall Connector.
For more information, see the installation guide for your Wall Connector.
(CC_a008)
Unable to charge - Input voltage too low
Voltage must be within Wall Connector rating
What this alert means:
What to do:
Consult your electrician to ensure appropriate voltage on the circuit breaker that services the
Wall Connector.
For more information, see the installation guide for your Wall Connector.
(CC_a009)
Unable to charge - Input wired incorrectly
Input wiring to Wall Connector must be corrected
What this alert means:
What to do:
The wiring between the wall power and the Wall Connector has been incorrectly installed.
Consult your electrician.
For more information, see the installation guide for your Wall Connector.
(CC_a010)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
What to do:
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
(CC_a011)
Unable to charge - Wall Connector too hot
Let Wall Connector cool and try again
What this alert means:
What to do:
Make sure the Wall Connector is not covered by anything and that there is no heat source
nearby. If the problem persists in normal ambient temperatures (under 100°F or 38°C) , service
is required.
For more information, see the installation guide for your Wall Connector.
(CC_a012)
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
High temperature detected by Wall Connector alerts indicate the building connection to the
Wall Connector is getting too warm, so charging has stopped to protect the wiring and Wall
Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with
the building wiring. This may be caused by a loose building wiring connection to the Wall
Connector and can be fixed quickly by an electrician.
If the issue persists or the Wall Connector is hard-wired, contact an electrician to inspect the
building wiring connection to the Wall Connector. They should make sure that all wires are
properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
(CC_a013)
Unable to charge - Charge handle too hot
Check charge handle or charge port for debris
What this alert means:
What to do:
Make sure the connector is fully inserted into the charge inlet in the vehicle's charging port, is
not covered by anything, and there is no heat source nearby. If the issue persists in normal
ambient temperatures (under 100°F or 38°C) , service is required.
For more information, see the installation guide for your Wall Connector.
(CC_a014)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
What to do:
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
(CC_a015)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10
seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the
vehicle.
2. If the issue persists and other charging equipment is available, plug the vehicle into another
Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate
with other charging equipment.
3. If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
(CC_a016)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10
seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the
vehicle.
2. If the issue persists and other charging equipment is available, plug the vehicle into another
Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate
with other charging equipment.
3. If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
(CC_a017)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10
seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the
vehicle.
2. If the issue persists and other charging equipment is available, plug the vehicle into another
Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate
with other charging equipment.
3. If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
(CC_a018)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10
seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the
vehicle.
2. If the issue persists and other charging equipment is available, plug the vehicle into another
Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate
with other charging equipment.
3. If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
(CC_a019)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10
seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the
vehicle.
2. If the issue persists and other charging equipment is available, plug the vehicle into another
Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate
with other charging equipment.
For more information, see the installation guide for your Wall Connector.
(CC_a020)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
What to do:
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
(CC_a021)
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as
primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
For more information, see the installation guide for your Wall Connector.
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as
primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
For more information, see the installation guide for your Wall Connector.
(CC_a023)
Unable to charge - Too many Wall Connectors
Ensure no more than 3 units paired with primary
What this alert means:
Load sharing (circuit breaker sharing) network: More than three Wall Connectors are paired with
the same primary unit.
What to do:
Consult your electrician to have one or more paired Wall Connectors moved to a different circuit
and disconnected (unpaired) from this load sharing (circuit breaker sharing) network.
For more information, see the installation guide for your Wall Connector.
(CC_a024)
Unable to charge - Low Wall Connector current
Primary unit current setting must be increased
What this alert means:
What to do:
Have your electrician adjust the Wall Connector’s internal rotary switch to a valid operating
current setting. They should first make sure there is no power to the Wall Connector. The
correlation between switch setting and current should be printed on the inside of the Wall
Connector. Your electrician should also refer to the Set the Operating Current section in the Wall
Connector Installation Manual.
If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired with other
Wall Connectors, the rotary switch of the primary unit must be set to an operating current
setting that allows each paired Wall Connector to receive at least 6A of charge current.
Example: Three Wall Connectors are paired for load sharing. The primary unit needs to be set to
a current of at least 3 * 6A = 18A or greater.
(CC_a025)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
What to do:
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
(CC_a026)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
What to do:
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
(CC_a027)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
What to do:
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try
charging again by reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
(CC_a028)
Unable to charge - Incorrect switch setting
Wall Connector rotary switch must be adjusted
What this alert means:
What to do:
If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired with other
Wall Connectors, the rotary switch of the primary unit must be set to an operating current
setting that allows each paired Wall Connector to receive at least 6A of charge current.
Example: Three Wall Connectors are paired for load sharing. The primary unit needs to be set to
a current of at least 3 * 6A = 18A or greater.
For more information, see the installation guide for your Wall Connector.
(CC_a029)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10
seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the
vehicle.
2. If the issue persists and other charging equipment is available, plug the vehicle into another
Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate
with other charging equipment.
3. If the issue persists, service is required.
For more information, see the installation guide for your Wall Connector.
(CC_a030)
Unable to charge - Primary / paired unit mismatch
Wall Connector current ratings must match
What this alert means:
Load sharing (circuit breaker sharing) network: The paired Wall Connectors have different
maximum current capabilities.
What to do:
Only Wall Connectors with the same maximum current capabilities can be paired in a load
sharing (circuit breaker sharing) network. Have your electrician inspect the type labels on the
Wall Connectors and make sure the current capabilities match. It is further recommended that
your electrician only pair Wall Connectors with the same part number, as an easy way to make
sure paired units are compatible.
For more information, see the installation guide for your Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with
the building wiring. This may be caused by a loose building wiring connection to the Wall
Connector and can be fixed quickly by an electrician.
To regain normal charge speed, contact an electrician to inspect the building wiring connection
to the Wall Connector. They should make sure that all wires are properly connected and torqued
according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
(CP_a004)
Charging equipment not recognized
Try again or try different equipment
The charge port is unable to detect whether a charge cable is inserted or the type of charge
cable connected.
If this alert appears while a charge cable is connected, it should be determined whether the
issue is caused by the charging equipment or the vehicle. Try charging the vehicle using
different external charging equipment (charge cable, charging station, charging stall, etc.).
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
If this alert appears while a charge cable is not connected or if the issue is suspected to be with
the vehicle, inspect the charge port inlet and the charge cable connector for any obstructions
(use a flashlight as necessary). Debris, moisture, and/or foreign objects present in the charge
port inlet or the charge cable connector can prevent the charge port from properly detecting
charge cables.
It is recommended that any debris / foreign objects be removed and any moisture be allowed to
dry. Afterward, try re-inserting the cable into the charge port. Charging should now be possible.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
(CP_a010)
Charging equipment communication error
Try again or try different equipment
Your vehicle is unable to charge because it cannot communicate effectively with the external
charging equipment. It cannot sense a valid control pilot signal coming from the charging
equipment.
First, confirm the lack of effective communication is caused by the external charging equipment
rather than an issue with your vehicle. This is usually the case.
Try charging the vehicle using different external charging equipment (including charge cable,
charging station, or charging stall).
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
If the issue is suspected to be with the vehicle, inspect the charge port inlet and the charge
cable connector for any obstructions (use a flashlight as necessary). Debris, moisture, and/or
foreign objects present in the charge port inlet or the charge cable connector can prevent the
charge port from properly communicating with the charging equipment.
It is recommended that any debris / foreign objects be removed and any moisture be allowed to
dry. Afterward, try re-inserting the cable into the charge port. Charging should now be possible.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
• The charge port latch may intermittently remain engaged when the charge port door is
opened.
• The charge port light may illuminate only intermittently when the charge port door is
opened.
If you encounter these or similar behaviors while the alert is present, try closing the charge port
door and then opening it again to restore normal function.
For more information, see Opening the Charge Port on page 179.
(CP_a046)
Charging equipment communication lost
Check power source and charging equipment
Charging stopped because communication between the vehicle and the external charging
equipment was interrupted.
Confirm whether the external charging equipment is powered by looking for any status lights,
displays, or other indicators on the equipment.
If the equipment is not powered, try to restore the external charging equipment’s power source.
• If attempting to charge at a public station and power is unable to be restored, contact the
station operator.
• If attempting to charge at a private station (for example: charging at home) and power is
unable to be restored, contact an electrician.
If the equipment is powered, try charging the vehicle using different external charging
equipment.
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
(CP_a051)
Charge port may not open when pressed
Use another method to open the charge port
One of the charge port door sensors is not communicating properly. This may cause the charge
port to not recognize the request to open when the charge port door is pressed.
You can still use all other usual methods to open the charge port door:
• Request that the charge port door open using your vehicle touchscreen.
• Request that the charge port door open using your Tesla Mobile App.
• With your vehicle unlocked, press the charge handle button on any Tesla charge cable,
including a Wall Connector, Mobile Connector, or Supercharger.
• Hold and press the trunk button on your key fob.
For more information, see Opening the Charge Port on page 179.
(CP_a053)
Unable to charge - Charge station not powered
Check power source or try a different station
Charging cannot begin because the charging equipment is not ready. A charge handle is
detected, but the charging station is not communicating with the vehicle. This issue could occur
because:
Try charging the vehicle with different charging equipment or at a different charging station.
If the vehicle starts to charge, the issue was likely with the equipment.
If using a Tesla Mobile Connector or Wall Connector, first check the status lights on the front. If
no status lights are visible, check the power source and contact an electrician to inspect the
building wiring connection to the wall outlet or the Wall Connector to confirm that all wires are
properly connected and torqued.
If using other external charging equipment, consult the product's owner's manual to learn how
to confirm that the station is powered. Contact an electrician to inspect the building wiring and
charging equipment as necessary.
If the vehicle still does not charge, the issue may be with the vehicle.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
(CP_a054)
Charge port latch not engaged
Fully insert charge cable or check for obstruction
The charge port latch is unable to latch the charge cable in the charge port inlet. If the latch is
not engaged, AC charging (for example, charging with a Tesla Mobile Connector or Wall
Connector) will be limited to 16A and DC Fast Charging / Supercharging will be unavailable.
The charge port light will pulse amber if this alert appears during AC charging and will be solid
amber if this alert appears when attempting to DC Fast Charge / Supercharge.
If your vehicle begins charging and the charge port light pulses green, the charge cable may not
have been fully inserted before. The latch may not have engaged during previous attempts
because the cable was not fully inserted. AC charging should no longer be limited, and DC Fast
Charging / Supercharging should be available.
If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and
the charge cable connector for any obstructions (use a flashlight as needed). Debris and/or
foreign objects in the charge port inlet or the charge cable connector can prevent you from fully
inserting the charge cable. If the cable is not fully inserted, the charge port latch will not
engage.
It is recommended that any debris / foreign objects be removed. Afterward, try re-inserting the
cable into the charge port inlet. AC charging should no longer be limited, and DC Fast
Charging / Supercharging should be available.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
Confirm whether the external charging equipment is powered by looking for any status lights,
displays, or other indicators on the equipment.
If the equipment is not powered, try to restore the external charging equipment’s power source.
• If attempting to charge at a public station and power is unable to be restored, contact the
station operator.
• If attempting to charge at a private station (for example: charging at home) and power is
unable to be restored, contact an electrician.
If the equipment is powered, try charging the vehicle using different external charging
equipment.
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
(CP_a056)
Charging stopped - Charge cable disconnected
Close charge port - Press brake pedal and retry
Charging has stopped because your vehicle has detected that the connection between the
charge port and charge cable has been unexpectedly interrupted.
Before disconnecting a charge cable, make sure you first stop charging.
With some external charging equipment, charging may be stopped by pressing the button on
the charge handle.
You can also stop charging from your vehicle touchscreen, your Tesla Mobile App, or the
charging station.
(CP_a057)
Charging equipment reports error
Check equipment for error code or message
Charging was interrupted because the external charging equipment has reported a fault that
prevents the vehicle from charging.
Inspect the external charging equipment and look for status lights, displays, or other status
indicators on the equipment. Consult the equipment owner’s manual for further troubleshooting
instructions.
Try charging the vehicle with different charging equipment or at a different charging station.
• If the vehicle starts to charge, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
(CP_a058)
Unable to AC charge - Unplug and retry
Or try DC Fast Charging / Supercharging
Your vehicle is unable to AC charge because it has detected one of the following conditions and
has tried to charge too many times without success:
• The charge port is unable to detect whether a charge cable is inserted or detect the type of
charge cable connected.
• Your vehicle is unable to sense a valid pilot control signal coming from the charging station,
so it cannot communicate effectively with the external charging equipment.
• Communication between your vehicle and the external charging equipment has been
interrupted.
• The external charging equipment has reported an error that prevents your vehicle from
charging.
When this alert is present, there will always be at least one other alert present that identifies a
more specific condition.
(CP_a066)
Charging equipment not ready
See equipment instructions to start charging
Charging cannot begin because the charging station is communicating to your vehicle that
either the external charging equipment is not ready or charging is not authorized. The control
pilot signal that communicates between the charging station and your vehicle indicates that
your vehicle is not allowed to start charging. This could occur because:
• The charging station is actively delaying charging. For example, this can happen because
the station has a scheduled charging feature activated.
• The charging station requires further activation before the charge session can begin. Some
additional authentication may be needed before the station will start charging your vehicle.
◦ For example: a charging card, a mobile app, or a credit card may be required.
Check the charging station for any instructions that explain the steps necessary to enable
charging. For example, look for a touchscreen terminal, LED status indicators, printed
instructions, or a payment interface that might provide guidance. If you cannot enable charging
on the current charging station, try charging the vehicle with different charging equipment or at
a different charging station.
• If the vehicle starts to charge, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
(CP_a078)
Cable blocked - Charge port latch may be frozen
Try preconditioning on HI with Mobile App
The charge port latch cannot unlatch the charge cable, and cold ambient temperature is
detected.
To remove any strain on the cable, re-insert the charge cable fully into the charge port inlet. Try
again to unlatch the charge cable.
Use your Tesla Mobile App to precondition your vehicle on HI for approximately 30 - 45 minutes.
This should help thaw any ice on the charge port latch so the charge cable can be removed.
NOTE: Be sure to use your Mobile App to precondition the vehicle. Setting your climate control
for the cabin to HI using the touchscreen is not effective.
If the charge cable still cannot be removed, try the manual release cable in your vehicle’s trunk.
For more information on using the manual release cable, see Manually Releasing Charge Cable
on page 182.
(CP_a079)
Charge rate reduced - Charge port may be frozen
Try preconditioning on HI with Mobile App
The charge port latch is unable to secure the charge cable in the charge port inlet, and cold
ambient temperature is detected. If the latch is not engaged, AC charging (for example,
charging with a Tesla Mobile Connector or Wall Connector) will be limited to 16A and DC Fast
Charging / Supercharging will be unavailable.
The charge port light will pulse amber if this alert appears during AC charging, and it will be
solid amber if this alert appears when attempting to DC Fast Charge / Supercharge.
Try re-inserting the charge cable fully into the charge port inlet.
If your vehicle begins charging and the charge port light pulses green, the charge cable may not
have been fully inserted before. The latch may not have engaged during previous attempts
because the cable was not fully inserted. AC charging should no longer be limited, and DC Fast
Charging / Supercharging should be available.
If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and
the charge cable connector for any obstructions (use a flashlight as needed). Debris and/or
foreign objects in the charge port inlet or the charge cable connector can prevent you from fully
inserting the charge cable. If the cable is not fully inserted, the charge port latch will not
engage.
It is recommended that any debris / foreign objects be removed. Afterward, try re-inserting the
cable into the charge port inlet. AC charging should no longer be limited, and DC Fast
Charging / Supercharging should be available.
NOTE: Be sure to use your Mobile App to precondition the vehicle. Setting your climate control
for the cabin to HI using the touchscreen is not effective.
As this alert usually indicates a temporary condition due to cold ambient temperature or a
charge port inlet obstruction, and it does not typically indicate an issue with your vehicle that
can be resolved by scheduling service, it is recommended that you:
(CP_a101)
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
High temperature detected by Wall Connector alerts indicate the building connection to the
Wall Connector is getting too warm, so charging has been slowed to protect the wiring and Wall
Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with
the building wiring. This may be caused by a loose building wiring connection to the Wall
Connector and can be fixed quickly by an electrician.
To regain normal charge speed, contact an electrician to inspect the building wiring connection
to the Wall Connector. They should make sure that all wires are properly connected and torqued
according to the installation guide for the Wall Connector.
(CP_a102)
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
High temperature detected by Wall Connector alerts indicate the building connection to the
Wall Connector is getting too warm, so charging has stopped to protect the wiring and Wall
Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with
the building wiring. This may be caused by a loose building wiring connection to the Wall
Connector and can be fixed quickly by an electrician.
To regain normal charge operation, contact an electrician to inspect the building wiring
connection to the Wall Connector. They should make sure that all wires are properly connected
and torqued according to the installation guide for the Wall Connector.
When any condition preventing Cruise Control activation is no longer present, Cruise Control
should be available.
If this alert persists throughout subsequent drives, schedule service at your convenience. Your
vehicle is OK to drive in the meantime.
(DI_a184)
Autopark canceled
Take control
Autopark has been canceled. You need to park or finish parking your vehicle manually.
Once the parking maneuver is complete, apply the brakes and shift into Park. Your vehicle will
otherwise remain free-rolling.
If this alert persists throughout subsequent drives, schedule service at your earliest convenience.
Your vehicle is OK to drive in the meantime.
For more information, see To Cancel Parking on page 110 and Limitations on page 110.
(DI_a185)
Autopark aborted
Autopark has aborted and the Electronic Parking Brake has been applied. You need to park or
finish parking your vehicle manually.
Once the parking maneuver is complete, apply the brakes and shift into Park. Your vehicle will
otherwise remain free-rolling.
If this alert persists throughout subsequent drives, contact Tesla Service at your earliest
convenience. Your vehicle is OK to drive in the meantime.
For more information, see To Cancel Parking on page 110 and Limitations on page 110.
While this alert is present, the deceleration rate of the vehicle due to regenerative braking will
be reduced and more brake pedal application will be required to slow the vehicle (similar to
what is needed in a gas-powered, non-electric, vehicle).
• Battery is cold:
◦ The battery may not be warm enough for full regenerative braking performance
(possibly at the beginning of a drive).
◦ In extremely cold climates, this alert may remain present indefinitely and regenerative
braking may remain reduced, as driving the vehicle may not warm the battery enough to
fully restore performance.
Typically, driving will clear this alert because it will reduce the battery charge level below 95%
and sufficiently warm the battery.
This is a completely normal part of vehicle operation and should not cause alarm. The notice on
the screen is for your information only.
For more information on regenerative braking, see the Regenerative Braking section in the
Owner’s Manual. Regenerative Braking on page 67.
(DI_a245)
Vehicle Hold feature unavailable
Keep brake pedal pressed while stopped
Vehicle Hold is currently unavailable due to system constraints. When stopping, use the brake
pedal to bring your vehicle to a complete stop and keep your vehicle stationary.
If Vehicle Hold is not available during your next drive, contact Tesla Service. Your vehicle is OK
to drive in the meantime.
(ESP_a118)
Assist for low brake performance activated
To stop, keep brake pedal firmly pressed
Hydraulic Fade Compensation is active. This brake assist function activates temporarily to make
sure you have full braking capability in conditions where reduced braking performance is
detected by your vehicle.
This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake
pedal. It may still be displayed for up to 5 seconds afterward.
When this assist function activates, you may feel the brake pedal pull away from your foot and
notice a strong increase in brake pressure. You may also hear a pumping sound coming from the
brake hydraulic unit at the front of the vehicle. This will usually last for a few seconds, depending
on road surface and vehicle speed. This is completely normal and does not indicate any issue
with your vehicle.
Reduced braking performance is usually temporary, and can occur for a number of reasons
including high brake temperatures after heavy brake use, or driving in extremely cold or wet
conditions. It can also indicate that your brake pads or rotors have worn to the point that
normal replacement is needed.
If you continue to experience reduced braking performance which does not improve over time,
please contact Tesla service at your convenience for a brake inspection.
(PCS_a017)
Charging stopped - Power lost while charging
Check power source and charging equipment
Power has been lost during charging. This could result from the charging equipment losing
power from the source (for example, a wall outlet) or from an issue with the charging
equipment.
This alert is often accompanied by other alerts that can help you identify and troubleshoot the
issue. Start by investigating any other displayed alerts that relate to charging issues.
Alternatively, you can check Mobile Connector or Wall Connector status lights to confirm power
to the device, and also refer to the product owner’s manual for troubleshooting information
based on blink codes. If using other (non-Tesla) external charging equipment, check for a
display or other user interface that provides troubleshooting help.
If there is clearly no power to the charging equipment, check the circuit breaker for the wall
outlet / Wall Connector to make sure it has not tripped.
• If using a Mobile Connector, try charging the vehicle with a different wall outlet.
◦ If the vehicle starts to charge, the issue was likely with the original wall outlet. It is
recommended that you contact an electrician to inspect the building wiring connection
to that outlet.
◦ If the vehicle still does not charge, the issue may be with the Mobile Connector.
• If using a Wall Connector, try charging the vehicle with different charging equipment like a
Mobile Connector powered by a separate wall outlet.
◦ If the vehicle starts to charge, the issue was likely with the Wall Connector. Contact an
electrician to inspect the building wiring connection to the Wall Connector. They should
make sure that all wires are properly connected and torqued according to the
installation guide for the Wall Connector.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
(PCS_a053)
Charge rate reduced - Unexpected voltage drop
Remove extension cords / Have wiring inspected
Charging speed has been reduced because the onboard charger in your vehicle has detected a
large voltage drop during charging.
This issue can also result from turning on electric devices that draw a lot of power from the
same branch circuit while the vehicle is charging.
If this issue has occurred multiple times at your normal charging location, contact an electrician
to inspect the electrical installation. They should check the following:
• Any installed charging equipment and its connection to the building wiring.
• The building wiring, including any wall outlet used with a Mobile Connector.
• The electrical connection to the power utility line where it enters the building.
Discuss with the electrician whether the charge current on the vehicle should be lowered, or if
the installation should be upgraded to support a higher charge current.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
• Try charging with multiple, different types of charging equipment at different locations.
• Contact an electrician to inspect the wiring and equipment at your normal charging
location.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
(PCS_a054)
Charging stopped due to large voltage drop
Remove extension cords / Have wiring inspected
Charging has been interrupted because the onboard charger in your vehicle has detected an
unusually large voltage drop.
This issue can also result from turning on electric devices that draw a lot of power from the
same branch circuit while the vehicle is charging.
If this issue has occurred multiple times at your normal charging location, contact an electrician
to inspect the electrical installation. They should check the following:
• Any installed charging equipment and its connection to the building wiring.
• The building wiring, including any wall outlet used with a Mobile Connector.
• The electrical connection to the power utility line where it enters the building.
Discuss with the electrician whether the charge current on the vehicle should be lowered, or if
the installation should be upgraded to support a higher charge current.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
• Try charging with multiple, different types of charging equipment at different locations.
• Contact an electrician to inspect the wiring and equipment at your normal charging
location.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights,
refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other
external charging equipment, refer to the manufacturer's provided documentation for
troubleshooting tips.
(UI_a006)
Service is required
Schedule service now
This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle.
This alert can only be cleared by a service technician after your vehicle has been serviced.
As this alert can be present due to various conditions, it is recommended that you schedule
service at your earliest convenience.
(UMC_a002)
Unable to charge - Mobile Connector GFCI tripped
Unplug charge handle from charge port and retry
The vehicle cannot charge because the ground-fault circuit interrupter (GFCI) in the Mobile
Connector has tripped.
Like the GFCI in a wall outlet, this feature is designed to stop the flow of electricity when there
is a problem. It has interrupted charging to protect your vehicle and the charging equipment.
This could happen for many reasons. The problem could be in the charge cable, the charge
handle, the charge port, or even an onboard vehicle component.
Inspect the charge port as well as the charge handle for pooled water or unusual levels of
moisture.
• If you find excessive moisture, wait and let both the inside area of the charge port and the
exposed portion of the charge handle dry sufficiently before trying again.
• If the cable is in any way damaged or deteriorated, do not use it. Try different charging
equipment instead.
• If the cable is in good condition, try charging again with the same Mobile Connector.
If the issue persists and prevents charging, try charging with different charging equipment.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector status lights and charging issues,
refer to the product's owner's manual.
(UMC_a004)
Unable to charge with Mobile Connector
Voltage too high / Try a different wall outlet
The vehicle cannot charge, or charging is interrupted, because either the Mobile Connector:
If the vehicle starts to charge, the issue was likely with the original wall outlet. It is
recommended that you contact an electrician to inspect the building wiring connection to that
outlet.
If the vehicle still does not charge when you try a different wall outlet, try charging at a different
location.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging
location, all of which can be located through the map on your vehicle's touchscreen display. See
Range Assurance on page for more details. Additional third-party charging stations may
also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector status lights and charging issues,
refer to the product's owner's manual.
(UMC_a005)
Unable to charge with Mobile Connector
Voltage too low / Try a different wall outlet
The vehicle cannot charge, or charging is interrupted, because either the Mobile Connector:
• Does not detect enough supply voltage from the wall outlet.
OR
If the vehicle starts to charge, the issue was likely with the original wall outlet. It is
recommended that you contact an electrician to inspect the building wiring connection to that
outlet.
If the vehicle still does not charge when you try a different wall outlet, try charging at a different
location.
As this alert is usually specific to external charging equipment and power sources, and it does
not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is
recommended that you:
For more information on troubleshooting Mobile Connector status lights and charging issues,
refer to the product's owner's manual.
(UMC_a008)
Unable to charge - Wall plug temperature high
Wall outlet and wiring inspection recommended
High temperature detected by Mobile Connector alerts indicate the outlet used to charge is
becoming too warm, so charging has stopped to protect the outlet.
This is not typically an issue with your vehicle or your Mobile Connector, but rather an issue with
the outlet. A warm outlet may be caused by a plug that is not fully inserted, a loose building
wiring connection to the outlet, or an outlet that is beginning to wear out.
To regain normal charge operation, make sure your adapter is fully plugged into the outlet. If
charging speed does not return to normal, contact an electrician to inspect the outlet and
building wiring connections to the outlet and complete any repairs needed.
If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a
Tesla Wall Connector for greater convenience and highest charging speed.
(UMC_a013)
Wall plug adapter error - Charge rate reduced
Plug adapter fully into Mobile Connector and retry
Your Mobile Connector is unable to communicate with the wall plug adapter. Because your
Mobile Connector cannot monitor the wall plug adapter temperature, charge current is
automatically reduced to 8A.
1. Unplug your Mobile Connector, including the wall plug adapter, completely from the wall
outlet.
2. Make sure the connection between the wall plug adapter and the main body of your Mobile
Connector is secure.
a. Disconnect the wall plug adapter completely from the main body of your Mobile
Connector.
b. Fully reinsert the wall plug adapter into the main body of your Mobile Connector by
pushing it into the socket until it snaps into place.
3. Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into
the wall outlet.
4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the
adapter is fully connected to your Mobile Connector).
a. If the alert is no longer present, the issue is likely with the wall plug adapter you were
using previously.
b. If the alert persists, the issue is likely with your Mobile Connector.
In the meantime, you can continue to charge with the same equipment. The charge rate will be
reduced, as charge current will be limited to 8A while this condition persists.
You can also use other charging methods / equipment, including a Tesla Supercharger or
Destination Charging location, all of which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page for more details. Additional third-party
charging stations may also be available in your area.
For more information on troubleshooting Mobile Connector status lights and charging issues,
refer to the product's owner's manual.
(UMC_a014)
Wall plug adapter error - Charge rate reduced
Plug adapter fully into Mobile Connector and retry
Your Mobile Connector is unable to communicate with the wall plug adapter. Because your
Mobile Connector cannot identify the type of wall outlet the wall plug adapter is connected to,
charge current is automatically reduced to 8A.
1. Unplug your Mobile Connector, including the wall plug adapter, completely from the wall
outlet.
2. Make sure the connection between the wall plug adapter and the main body of your Mobile
Connector is secure.
a. Disconnect the wall plug adapter completely from the main body of your Mobile
Connector.
b. Fully reinsert the wall plug adapter into the main body of your Mobile Connector by
pushing it into the socket until it snaps into place.
3. Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into
the wall outlet.
4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the
adapter is fully connected to your Mobile Connector).
a. If the alert is no longer present, the issue is likely with the wall plug adapter you were
using previously.
b. If the alert persists, the issue is likely with your Mobile Connector.
It is recommended that you obtain another wall plug adapter or Mobile Connector as needed,
based on the troubleshooting steps above.
In the meantime, you can continue to charge with the same equipment. The charge rate will be
reduced, as charge current will be limited to 8A while this condition persists.
You can also use other charging methods / equipment, including a Tesla Supercharger or
Destination Charging location, all of which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page 75 for more details. Additional third-party
charging stations may also be available in your area.
For more information on troubleshooting Mobile Connector status lights and charging issues,
refer to the product's owner's manual.
1. Unplug your Mobile Connector, including the wall plug adapter, completely from the wall
outlet.
2. Make sure the connection between the wall plug adapter and the main body of your Mobile
Connector is secure.
a. Disconnect the wall plug adapter completely from the main body of your Mobile
Connector.
b. Fully reinsert the wall plug adapter into the main body of your Mobile Connector by
pushing it into the socket until it snaps into place.
3. Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into
the wall outlet.
4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the
adapter is fully connected to your Mobile Connector).
a. If the alert is no longer present, the issue is likely with the wall plug adapter you were
using previously.
b. If the alert persists, the issue is likely with your Mobile Connector.
It is recommended that you obtain another wall plug adapter or Mobile Connector as needed,
based on the troubleshooting steps above.
In the meantime, you can continue to charge with the same equipment. The charge rate will be
reduced, as charge current will be limited to 8A while this condition persists.
You can also use other charging methods / equipment, including a Tesla Supercharger or
Destination Charging location, all of which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page 75 for more details. Additional third-party
charging stations may also be available in your area.
For more information on troubleshooting Mobile Connector status lights and charging issues,
refer to the product's owner's manual.
(UMC_a017)
Charge rate reduced - Wall plug temperature high
Wall outlet and wiring inspection recommended
High temperature detected by Mobile Connector alerts indicate the outlet used to charge is
becoming too warm, so charging has been slowed to protect the outlet.
This is not typically an issue with your vehicle or your Mobile Connector, but rather an issue with
the outlet. A warm outlet may be caused by a plug that is not fully inserted, a loose building
wiring connection to the outlet, or an outlet that is beginning to wear out.
If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a
Tesla Wall Connector for greater convenience and highest charging speed.
(VCBATT_a180)
Electrical system power reduced
Vehicle may shut down unexpectedly
The electrical system cannot maintain the voltage required to support all vehicle features.
If this alert is present while you are driving, it is possible your vehicle will shut down
unexpectedly. It is also possible that your vehicle will not restart after the current drive.
If this alert is present when your vehicle is in Park or when it first wakes, it is possible your
vehicle may not have adequate electrical power to start driving. A separate vehicle alert may be
present to indicate that condition.
It is recommended that you eliminate or reduce your use of any nonessential features. This can
help your vehicle maintain adequate electrical power for essential functions.
If this alert remains active, it is recommended you schedule service immediately. Without
service, your vehicle may not drive, may shut down unexpectedly, or may not restart.
(VCBATT_a182)
Schedule service to replace low voltage battery
Software will not update until battery is replaced
The low voltage battery, also known as the 12V battery, is showing degraded performance and
needs to be replaced. Until the low voltage battery is replaced, vehicle software updates will not
complete.
It is recommended that you have the low voltage battery replaced at your earliest convenient
opportunity.
You can schedule service via your Tesla Mobile App, or with an independent service provider
that offers low voltage battery replacement for your vehicle. Please note that independent
service provider options may vary, based on your vehicle configuration and your location.
Your vehicle is OK to drive with this alert present. However, if you delay the low voltage battery
replacement, your vehicle may eventually not have enough electrical power to start or to restart
after a recent drive.
If the low voltage battery does not have enough electrical power to turn on your vehicle or open
the doors, follow the instructions in Jump Starting the 12V Battery on page .
For more information on the battery system, see Battery Information on page 177.
(VCBATT_a191)
Electrical system power reduced
Vehicle shutting down
The low voltage battery cannot provide the electrical support necessary to drive or continue
driving. Your vehicle is shutting down to preserve energy for essential functions other than
driving.
If this alert is present while you are driving, your vehicle needs to come to a stop immediately. It
is recommended that you:
If you do not pull over safely within a short time, your vehicle may shut down unexpectedly. It is
also possible that your vehicle will not restart once parked.
When this alert is present, the electrical system cannot maintain the voltage required to support
all vehicle features. Many vehicle functions may no longer work.
It is possible your vehicle may lose all electrical power. If this occurs, you can still use the manual
door releases to exit the vehicle if necessary. For more information, see Opening Doors from the
Interior on page 14.
This alert may be present due to various vehicle conditions. For more information and further
recommended actions, check for other active vehicle alerts.
If this alert remains present, it is recommended that you schedule service immediately. Without
service, your vehicle may not drive, may shut down unexpectedly, or may not restart.
(VCBATT_a220)
Low voltage battery service is required
Schedule service - Vehicle may not restart
The low voltage battery cannot provide the electrical support necessary to drive or continue
driving.
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as
possible. Pull over safely at your earliest opportunity.
It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will
not restart after the current drive.
You may notice that some nonessential features are not available. This is expected behavior due
to your vehicle preserving energy for essential functions.
It is recommended that you eliminate or reduce your use of any nonessential features. This can
help your vehicle maintain adequate electrical power for essential functions other than driving,
until it can be serviced.
If this alert remains present, it is recommended that you schedule service immediately. Without
service, your vehicle may not drive, may shut down unexpectedly, or may not restart.
(VCBATT_a402)
Electrical system backup power is unavailable
Vehicle will consume more energy while idle
The backup power source for the electrical system, the low voltage battery, is not available or
cannot provide the voltage required to support all vehicle features.
You may notice that your vehicle consumes more energy than usual when you are not driving it,
or that your vehicle displays a lower projected range than you would normally expect after
charging. This is normal vehicle behavior when this alert is present, and it will continue until the
backup power source is restored.
You may also notice that some nonessential features are not available. This is expected behavior
due to your vehicle preserving energy for essential functions.
It is recommended that you limit or avoid the use of any nonessential features. This can help
your vehicle maintain adequate electrical power for essential functions.
There is a chance that an issue affecting the primary power source could cause your vehicle to
shut down unexpectedly.
It is recommended that you schedule service at your earliest opportunity, so the backup power
source for the electrical system can be restored.
(VCBATT_a478)
Low voltage battery service is required
Schedule service - Vehicle may not restart
The low voltage battery cannot provide the electrical support necessary to drive or continue
driving.
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as
possible. Pull over safely at your earliest opportunity.
It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will
not restart after the current drive.
You may notice that some nonessential features are not available. This is expected behavior due
to your vehicle preserving energy for essential functions.
It is recommended that you eliminate or reduce your use of any nonessential features. This can
help your vehicle maintain adequate electrical power for essential functions other than driving,
until it can be serviced.
If this alert remains present, it is recommended that you schedule service immediately. Without
service, your vehicle may not drive, may shut down unexpectedly, or may not restart.
(VCBATT_a496)
Vehicle is preparing to shut down
PULL OVER SAFELY
The electrical system cannot provide adequate support to drive or continue driving. Your vehicle
is preparing to shut down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as
possible. It is recommended that you:
• Use your Mobile App to contact Tesla Roadside Assistance immediately, or seek other
roadside assistance if preferred
If you do not pull over safely within a short time, your vehicle may shut down unexpectedly. It is
also possible that your vehicle will not restart once parked.
It is possible your vehicle may lose all electrical power. If this occurs, you can still use the manual
door releases to exit the vehicle if necessary. For more information, see Opening Doors from the
Interior on page 14.
This alert may be present due to various vehicle conditions. For more information and further
recommended actions, check for other active vehicle alerts.
(VCFRONT_a180)
Electrical system power reduced
Vehicle may shut down unexpectedly
The electrical system cannot maintain the voltage required to support all vehicle features.
If this alert is present while you are driving, it is possible your vehicle will shut down
unexpectedly.
It is also possible that your vehicle will not restart after the current drive.
It is recommended that you eliminate or reduce your use of any non-essential features. This can
help your vehicle maintain adequate electrical power for essential functions. It may also prevent
your vehicle from shutting down before you reach your immediate destination, although this is
not guaranteed.
If this alert remains active, schedule service immediately. Without service, your vehicle may shut
down unexpectedly or may not restart.
(VCFRONT_a182)
12V battery must be replaced - Schedule service
Software will not update until battery is replaced
The low voltage battery, also known as the 12V battery, is showing degraded performance and
needs to be replaced. Until the low voltage battery is replaced, vehicle software updates will not
complete.
It is recommended that you have the low voltage battery replaced at your earliest convenient
opportunity.
You can schedule service via your Tesla Mobile App, or with an independent service provider
that offers low voltage battery replacement for your vehicle. Please note that independent
service provider options may vary, based on your vehicle configuration and your location.
Your vehicle is OK to drive with this alert present. However, if you delay the low voltage battery
replacement, your vehicle may eventually not have enough electrical power to start or to restart
after a recent drive.
If the low voltage battery does not have enough electrical power to turn on your vehicle or open
the doors, follow the instructions in Jump Starting the 12V Battery on page .
For more information on the battery system, see Battery Information on page 177.
Your vehicle cannot be driven or continue driving while this condition continues.
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as
possible. It is recommended that you:
Your vehicle may shut down unexpectedly. It is also possible that your vehicle will not restart
once parked.
Nonessential features may be unavailable, including seat heaters, cabin climate control, or in-
vehicle entertainment. This is expected behavior intended to help your vehicle maintain
adequate electrical power for essential functions, including the ability to operate headlights,
windows and doors, hazard lights, and the front trunk (frunk).
It is possible your vehicle may lose all electrical power. If this occurs, you can still use the manual
door releases to exit the vehicle if necessary. For more information, see Opening Doors from the
Interior on page 14.
This alert may be present due to various vehicle conditions. For more information and further
recommended actions, check for other active vehicle alerts.
(VCFRONT_a402)
Electrical system backup power is unavailable
Vehicle will consume more energy while idle
The backup power source for the electrical system is not available or cannot provide the voltage
required to support all vehicle features.
The primary source of electrical power, the high voltage battery system, will continue to support
vehicle functions, even when your vehicle is idle. For more information on the high voltage
battery, see About the Battery on page 177.
You may notice that your vehicle consumes more energy than usual when you are not driving it,
or that your vehicle displays a lower projected range than you would normally expect after
charging. This is normal vehicle behavior when this alert is present, and it will continue until the
backup power source is restored.
It is recommended that you limit or avoid your use of any non-essential features. This can help
your vehicle maintain adequate electrical power for essential functions.
While your vehicle is OK to drive when this alert is present, there is a chance that an issue
affecting the primary power source could cause your vehicle to shut down unexpectedly.
It is recommended that you schedule service at your earliest opportunity, so the backup power
source for the electrical system can be restored.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of
your tires is at least 20% lower than the recommended cold tire pressure. This recommended
pressure should be displayed on the Tire and Loading information label.
See Maintaining Tire Pressures on page 188 for detailed information on how to keep the tires
properly inflated.
This alert may appear in cold weather because the air in your tires naturally contracts when it
becomes cold, decreasing tire pressures.
• Although drops in tire pressure are expected in colder weather, air should still be added to
maintain the recommended cold tire pressure.
• The alert may clear as the vehicle is driven. This is because the tires will warm up and the
tire pressure will increase.
◦ Even if the alert clears, the tires should still be refilled with air once they have cooled.
For the best experience with your vehicle, the recommended cold tire pressure should
be maintained at all times.
The alert should clear once the Tire Pressure Monitoring System detects that each of your tires
is inflated to the recommended cold pressure.
• The alert and Tire Pressure indicator light may still be present immediately after you have
filled your tires to the recommended cold pressure, but both should clear once you have
driven a short distance.
• You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure
Monitoring System to measure and report your updated tire pressures.
If you repeatedly see this alert for the same tire, have the tire inspected for a slow leak. You can
visit a local tire shop or schedule service using your Tesla Mobile App.
For more information on tire pressure and inflation, see Tire Care and Maintenance on page 188.
(VCSEC_a228)
Air pressure in tires very low
PULL OVER SAFELY - Check for flat tire
This alert indicates that one or more of the tires on your vehicle is extremely low or flat.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of
your tires is significantly lower than the recommended cold pressure (RCP). This recommended
pressure is displayed on the Tire and Loading information label.
You should pull over carefully as soon as possible. In a safe location, check for a flat tire.
You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required.
See Contacting Tesla Roadside Assistance on page 217 for more information.
In a non-emergency situation, it is recommended that you visit your local Service Center for
assistance.
The alert should clear once the Tire Pressure Monitoring System has a consistent tire pressure
measurement for each of your tires of at least 30 psi.
• The alert and Tire Pressure indicator light may still be present immediately after you have
filled your tires to the recommended cold pressure, but both should clear once you have
driven a short distance.
• You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure
Monitoring System to measure and report your updated tire pressures.
For more information on tire pressure, inflation, and maintenance, see Tire Care and
Maintenance on page 188.
U
ultrasonic sensors: 84
uniform tire quality grading: 213
Unlock On Park: 15
unlocking: 14
USB devices: 23
connecting: 23
USB flash drive: 161
USB ports: 23
V
Valet mode: 45
vehicle certification label: 204
Vehicle Identification Number (VIN): 203
vehicle loading: 204
ventilation: 138
videos and recording: 78, 163
VIN (Vehicle Identification Number): 203
volume control: 6
volume control (media): 149
W
Walk-Away Door Lock: 15
Wall Connector: 176
warning flashers: 58
washer fluid, topping up: 200
washer jets, cleaning: 198
washers, using: 65
wheel chocks: 221
wheels: 189, 190, 210
aero covers, removing and installing:
190
alignment: 189
replacing: 190
specifications: 210
torque: 210
Wi-Fi, connecting to: 169
windshield washer fluid, topping up: 200
winter tires: 192
Publication date: 2021/07/09