Delonghi Esam 3500 User Manual PDF
Delonghi Esam 3500 User Manual PDF
Delonghi Esam 3500 User Manual PDF
INSTRUCIONES IMPORTANTES
REPASE Y GUARDE ESTAS INSTRUCCIONES
LEA ESTE INSTRUCTIVO ANTES DE UTILIZAR EL APARATO
ISTRUZIONI IMPORTANTI
CONSERVARE LE ISTRUZIONI
Register this product on-line and receive a free trial issue of Cook's Illustrated. Visit http://registration.delonghi-csservi-
ce.com. Visit www.delonghi.com for a list of service centers near you. (U.S. and Canada only)
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vice.com. Visitez www.delonghi.com pour y voir une liste des centres de réparation proches de chez vous. (É.-U. et
Canada).
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De’Longhi America, Inc.
Park 80 West, Plaza One
Saddle Brook, NJ 07663
#1-866-Latte-Best
1-866-528-8323
www.delonghi.com
5732149800/01.07
Coffee has been used to factory test the appliance and it is, therefore, completely normal for there to
be traces of coffee in the mill. This appliance is, however, guaranteed to be new.
INDEX
IMPORTANT SAFEGUARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1 DESCRIPTION OF THE APPLIANCE (see page 3) . . . . . . . . . . . . . . . . . . . . . . . .8
2 SAFETY WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
3 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4 USING FOR THE FIRST TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
5 TURNING ON AND PREHEATING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
6 PREPARING COFFEE (USING COFFEE BEANS) . . . . . . . . . . . . . . . . . . . . . . . .10
7 CHANGING THE QUANTITY OF COFFEE IN THE CUP . . . . . . . . . . . . . . . . . .12
8 REGULATING THE COFFEE MILL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
9 PREPARING ESPRESSO/COFFEE WITH PRE-GROUND COFFEE
(INSTEAD OF BEANS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
10 PRODUCING HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
11 CHANGING THE QUANTITY OF HOT WATER . . . . . . . . . . . . . . . . . . . . . . . .14
12 PREPARING CAPPUCCINOS OR LATTE (MILK WITH COFFEE ) . . . . . . . . . . . . . .14
13 PREPARING FROTHED MILK (WITHOUT COFFEE) . . . . . . . . . . . . . . . . . . . . . . .15
14 CHANGING THE QUANTITY OF COFFEE AND MILK FOR CAPPUCCINOS . . . .15
15 CLEANING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
15.1 CLEANING THE COFFEE MAKER . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
15.2 CLEANING THE INFUSER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
15.3 CLEANING THE MILK CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
16 CHANGING AND SETTING THE MENU PARAMETERS . . . . . . . . . . . . . . . . . .17
16.1 SETTING THE CLOCK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
16.2 SETTING AUTO-START TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
16.3 DESCALING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
16.4 CHANGING COFFEE TEMPERATURE . . . . . . . . . . . . . . . . . . . . . . . . . . .19
16.5 CHANGING THE LENGTH OF TIME THE APPLIANCE REMAINS ON . . . . .19
16.6 SETTING WATER HARDNESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
16.7 RESETTING FACTORY DEFAULT SETTINGS . . . . . . . . . . . . . . . . . . . . . . .20
17 CHANGING THE LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
18 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
19 PROBLEMS THAT CAN BE RESOLVED BEFORE CALLING THE SERVICE CENTER .21
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
6
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the fol-
lowing:
• Read all instructions.
• Do not touch hot surfaces. Use handles and knobs.
• To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance
in water or other liquid.
• Never allow the appliance to be used by children.
• Unplug from the outlet when not in use and before cleaning. Allow to cool before fitting or taking off
parts, and before cleaning the appliance.
• Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been dam-
aged in any manner. Return the appliance to the nearest authorized service facility for examination,
repair or adjustment.
• The use of accessory attachments or spare parts not recommended by the appliance manufacturer
may result in fire, electrical shock or personal injury.
• Do not use outdoors.
• Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
• Do not place on or near a hot gas or electrical burner, or in a heated oven.
• Plug cord into the wall outlet. To disconnect, turn any control to “off”, then remove plug from wall
outlet.
• Do not use the appliance for other than the intended use. This appliance is to be utilized for domes-
tic use only. Any other use is to be considered improper and therefore, dangerous.
WARNING: To reduce the risk of fire or electric shock, do not remove the cover.
No user serviceable parts inside. Repair should be done by authorized service personnel only!
7
1 DESCRIPTION OF THE APPLIANCE (SEE PAGE 3)
A. Grinding coarseness regulator Z. Milk intake tube for lid with the wording
B. Coffee bean container "STEAMED MILK – LATTE"
C. Bean container lid Control Panel
D. Central lid for ground coffee 1. Display
E. Compartment for measuring scoop 2. MENU light
F. Cup warmer tray 3. Button to activate or deactivate menu parame-
G. Ground coffee funnel ter setting mode
H. Milk container lid with the wording "FROTHED 4. Button to select ground coffee or, if the MENU
MILK - CAPPUCCINO" light is on, to display the next parameter on the
I. Milk spouts menu
J. Milk intake tube for lid with the wording "FRO- 5. Button to rinse the appliance or, if the MENU
THED MILK – CAPPUCCINO" light is on, to change the menu parameters
K. Nozzle 6. Button to select hot water or, if the MENU light
L. Water tank (removable) is on, to confirm the menu parameters
M. Milk container 7. Appliance ON/OFF button
N. Power cable 8. Coffee strength selection button
O. Cup tray 9. One or two cups short coffee button
P. Measuring scoop for pre-ground coffee 10. One or two cups normal coffee button
Q. Drip tray (removable) 11. One or two cups long coffee button
R. Hot water spout 12. Single Touch Cappuccino - Latte button
S. Service door
T. Coffee grounds container (removable)
U. Coffee spout (adjustable in height)
V. Mobile drawer
W. Infuser
X. Control panel
Y. Milk container lid with the wording "STEAMED
MILK – LATTE"
2 SAFETY WARNINGS
READ THESE INSTRUCTIONS CAREFULLY AND KEEP FOR FUTURE CONSULTATION!
• This appliance is designed to "make espresso coffee" and "hot drinks". Use with care to avoid scalds from
the water and steam jets or through incorrect use.
• This appliance is intended for domestic use only. Any other use is considered improper and thus dange-
rous.
• The manufacturer cannot be held responsible for any damage caused through incorrect, wrong or unrea-
sonable use.
• When using the appliance, do not touch the hot surfaces.
• Never touch the appliance with wet or damp hands or feet.
• The appliance is not intended for use by young children or infirmed persons without supervision.
• Never allow children to play with the appliance.
• In the event of failure or malfunction, unplug the appliance from the outlet and do not tamper with it in
any way. If it requires repair, contact an authorized service center only and ask for original spare parts
to be used. Failure to respect the above could reduce the safety of the appliance.
8
3 INSTALLATION
• After unpacking, make sure the appliance is complete and undamaged. If in doubt, do not use it. Contact
professionally qualified personnel.
• The packing elements (plastic bags, polystyrene foam, etc.) should be kept out of the reach of children as
they are a safety hazard.
• Place the appliance on a work surface far away from water taps, basins and sources of heat.
• After positioning the appliance on the work top, leave a space of at least 2 in. between the surfaces of
the appliance and the side and rear walls and at least 8 in. above the coffee maker.
• Never install the appliance in environments where the temperature may be freezing (the appliance could
be damaged if the water freezes).
• Connect the appliance to a grounded socket with a minimum current rating of 10 amps. The manufac-
turer is not liable for possible accidents caused by failure to do so.
• If the power socket does not match the plug on the appliance, have the socket replaced with a suitable
type by a qualified professional.
• The power cable on this appliance must not be replaced by the user as this operation requires the use of
special tools.
If the cable is damaged or requires replacing, contact an authorized service center only to avoid all risks.
• You should personalize water hardness as soon as possible following the instructions in section 16.6.
To correctly learn how to use the appliance, when starting it for the first time, carefully follow the step-by-step
instructions described in the following paragraphs.
9
5. The appliance displays:
TURNING OFF PLEASE WAIT
and it goes off.
6. Fill the coffee bean container with coffee beans (fig. 5).
IMPORTANT: to prevent malfunction, never fill with ground coffee, freeze dried coffee, caramelized beans
or anything else which could damage the appliance.
Tip: if you want a short coffee (less than 2 oz), to make it hotter, fill the cup with this hot rinsing water
first. Leave it for a few seconds then empty it to preheat the cup.
10
NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the grinding coarseness regulator
(fig. 12) one click counterclockwise (see section 8).
Avoid turning the grinding coarseness regulator excessively otherwise when you select 2 cups, the coffee may
run out in drips. The grinding coarseness regulator must only be turned when the coffee mill is running.
NOTE 3: Tips to make hotter coffee:
• When you turn the appliance on, if you want to make a short coffee (less than 2 oz), use the hot rinse-
through water to preheat the cups.
If 2 to 3 minutes have passed since you last made coffee, before making coffee again you must preheat
the infuser by pressing the button (fig. 13).
Run off the water into the underlying drip tray or alternatively use this water to fill (and then empty) the
cup to be used for the coffee, so as to preheat it.
• Unless preheated, do not use cups that are too thick, as they will absorb too much heat.
• Use cups that have been preheated by rinsing them with hot water or by leaving them for at least 20
minutes on the cup warmer tray on top of the appliance with the appliance on.
NOTE 4: while the appliance is making the coffee, delivery can be stopped at any time by pressing the ,
or button as previously selected.
NOTE 5: as soon as delivery is complete, to increase the quantity of coffee, simply press and hold the ,
or button as previously selected, until the desired quantity is reached (this operation must be
performed within 3 seconds from when coffee delivery from the spouts ceases).
NOTE 6: when the appliance displays:
FILL TANK
the water tank must be refilled or the appliance will not make coffee.
(It is normal for there to be a little water left in the tank when the message is displayed).
NOTE 7: The appliance counts the number of coffees made. Every 14 single coffees (or 7 doubles) the
appliance displays:
EMPTY GROUNDS CONTAINER
indicating that the grounds container is full and must be emptied and cleaned.
Until the grounds container has been cleaned, the appliance continues to display the message and cannot
make coffee.
To clean, open the service door at the front by pulling the handle (fig. 14), remove the drip tray (fig. 15),
empty and clean.
Empty the grounds container and clean thoroughly, making sure all residue deposited on the bottom are
removed.
IMPORTANT: when removing the drip tray, the grounds container MUST be emptied, even if it is not com-
pletely full. If this is not done, when making your next coffee the grounds in the container may exceed the
maximum level and block the appliance.
NOTE 8: while the appliance is delivering coffee, never remove the water tank. If it is removed, it will not be
possible to make the coffee and the appliance will display:
GROUND TOO FINE ADJUST MILL AND
INSERT WATER SPOUT AND PRESS OK
To turn the appliance on again, you must insert the water spout (fig. 4), press the button and run off
water from the spout for a few seconds.
11
When using the appliance for the first time, 4-5 cups of coffee need to be made before the applian-
ce starts to give satisfying results.
If the appliance malfunctions, do not contact the service center right away.
The problem can almost always be resolved by following the instructions indicated in sections 18 and 19.
If this is not the case, or for further explanations, contact customer service by calling the number listed in the
warranty or visit www.delonghi.com for a list of service centers near you. (U.S. and Canada)
Coffee has been used to factory test the appliance and it is, therefore, completely normal for there to be tra-
ces of coffee in the mill. This appliance is, however, guaranteed to be new.
12
9 PREPARING ESPRESSO/COFFEE WITH PRE-GROUND COFFEE (INSTEAD OF BEANS)
• Press the button (fig. 16) to select the ground coffee function. This disables the coffee mill function.
The appliance displays:
READY PRE-GROUND
• Lift the lid in the center, place one measuring scoop of ground coffee in
the funnel (see fig. 17) and proceed as described in section 6.
Note: you can make just one coffee at a time by pressing the ,
or button once only.
• After using the appliance with pre-ground coffee, to go back to making coffee using beans, deactivate
the ground coffee function by repressing the button to prepare the grinder for operation again.
NOTE 1: Never add the ground coffee when the appliance is off to avoid it from being dispersed inside the
appliance.
NOTE 2: Never add more than one level measuring scoop, otherwise either the
appliance will not make the coffee, the ground coffee will be lost inside the applian-
ce, dirtying it, or the coffee will run off in drips and the message "GROUND TOO FINE
ADJUST MILL AND INSERT WATER SPOUT AND PRESS OK" will be displayed.
NOTE 3: When measuring the quantity of coffee to be added, use the measuring scoop supplied only.
NOTE 4: Do not use freeze-dried coffee or other materials that could damage the appliance.
NOTE 5: If the funnel blocks due to moisture inside the appliance or if more than one measuring scoop of
pre-ground coffee has been used, use a plastic knife to push the coffee down (fig. 18), then remove and
clean the infuser and appliance as described in paragraph 15.2 "Cleaning the infuser".
13
11 CHANGING THE QUANTITY OF HOT WATER
The appliance is factory preset to automatically deliver 8.5 oz of hot water.
To change these quantities, proceed as follows:
• Attach the water spout (fig. 4).
• Position a container under the spout (fig. 3).
• Press the button for at least 8 seconds then release. The appliance displays:
HOT WATER PROGRAM QUANTITY
and hot water is delivered from the water spout.
• When the hot water in the cup reaches the required level, press the button to memorize the new
amount. (You should not run off hot water for more than two minutes at a time).
14
NOTE 4: To change the quantity of coffee or milk delivered automatically into the cup, follow the instructions
in section 14.
15
Clean the nozzle regularly with a sponge as shown in fig. 26.
15.2 Cleaning the infuser
The infuser must be cleaned regularly to avoid the build-up of coffee encrustations which could cause mal-
function. Proceed as follows:
• turn the appliance off by pressing the button (fig. 6) (do not unplug) and wait for the display to go off;
• open the service door (Fig. 14);
• remove the drip tray and the grounds container (Fig. 15) and clean them;
• press the two red release buttons on the infuser sideways and towards the center (Fig. 28) and pull it out;
• IMPORTANT: THE INFUSER CAN ONLY BE REMOVED IF THE APPLIANCE IS OFF. ATTEMPTING TO
REMOVE THE INFUSER WITH THE APPLIANCE ON MAY CAUSE SERIOUS DAMAGE.
• wash the infuser under running water, without using detergents. Never wash the infuser in the dishwasher;
• carefully clean the inside of the appliance. To remove the coffee stuck to the parts inside the appliance,
scrape it with a plastic or wooden fork (Fig. 29) and then pick up all the residues using a vacuum clea-
ner (Fig. 30);
• replace the infuser by sliding it onto the supports and pin at the bottom, then push the PUSH symbol fully
in until it clicks into place.
Infuser
The two red buttons have The two red buttons have not
snapped out CORRECTLY snapped out
CORRECT INCORRECT
Check that the two red buttons have snapped out, otherwise the door cannot be closed.
• replace the drip tray, complete with the grounds container;
• close the service door.
NOTE 1: If the infuser is not inserted correctly, until it clicks into place, and the two red buttons have not snap-
ped out, the service door cannot be closed.
16
NOTE 2: If it is hard to insert the infuser, before inserting it, squeeze to size by pressing it vigorously from
above and below at the same time, as shown in Figure 31.
NOTE 3: If it is still hard to insert the infuser, leave it out of the appliance, close the service door, unplug from
the outlet, then plug in again. Wait for all the lights to go off after the self-diagnosis, then open the door and
replace the infuser.
15.3 Cleaning the milk container
Proceed as follows:
• Remove the milk spouts (fig. 32) and the milk intake tubes.
18
• Empty the collection container and put it back under the hot water spout.
• Press the OK button. Hot water is delivered from the spout into the container below and the appliance displays:
RINSING
• When the water tank is empty, the appliance displays the message:
RINSING COMPLETE PRESS OK
• Press the OK button and refill the water tank with clean water.
• The descale program is now terminated and the appliance is ready to make coffee again.
NOTE: If the descaling cycle is interrupted before completion, the appliance continues to display the descale
message and the program must be started again from the beginning.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES THE WARRANTY.
16.4 Changing coffee temperature
To change the temperature of the coffee, proceed as follows:
• Press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
TEMP. EXTRA HOT
• Press the button until the appliance displays the required coffee temperature.
• Press the button to confirm the temperature selected;
• Press the button to exit programming mode or to change other parameters.
16.5 Changing the length of time the appliance remains on
The appliance is factory preset to go off automatically one hour after the last coffee has been made.
The number of hours the appliance remains on (max. 3) can be increased as follows:
• Press the button (the light over the button comes on) then press the button repeatedly until the
appliance displays: OFF AFTER 1 HOUR.
• Press the button to change the number of hours the appliance remains on.
• Press the button to confirm the value;
• Press the button to exit programming mode or to change other parameters.
16.6 Setting water hardness
The descale message is displayed after the appliance has been operated for a factory set period of time cal-
culated on the basis of the maximum quantity of lime scale which may be contained in the water used.
If necessary, this period of operation can be extended, making descaling less frequent, by programming the
appliance based on the actual lime content in the water used.
Proceed as follows:
• remove the "Total Hardness Test" strip (enclosed on page 2) from its packaging then dip it fully in the
water for a few seconds. Remove it and wait around 30 seconds (until it changes color and a number of
squares are formed);
• Turn the appliance on by pressing the button (fig. 6).
• Press the button (the light over the button comes on) then press the button repeatedly until
the appliance displays:
WATER HARDNESS 4
• Press the button repeatedly until the number coincides with the number of squares on the test
strip (for example, if there are 3 squares on the test strip, press the button until WATER HARDNESS 3 is
displayed).
• Press the button to confirm the value. The coffee maker is now programmed to provide the desca-
ling warning when necessary, based on the actual hardness of the water.
19
16.7 Resetting factory default settings (reset)
If you change the original values, the factory default values can be reset as follows:
• Press the button (the light over the button comes on) then press repeatedly until the applian-
ce displays:
RESET TO DEFAULT NO
• Press the button and the appliance displays "RESET TO DEFAULT YES”
• Press the button to reset the factory default values;
• The appliance is now reset to the factory default settings and the READY message is displayed.
18 TROUBLESHOOTING
• The water tank is empty or is positioned • Fill the water tank as described in sec-
incorrectly. tion 6, note 6 and insert it fully.
FILL TANK • The tank is dirty or encrusted with lime • Rinse or descale the tank.
scale.
• The appliance cannot make coffee. • Insert the hot water spout, press the
GROUND TOO FINE ADJUST MILL button and deliver water from the spout
AND for a few seconds.
• The coffee runs off too slowly. • Turn the grinding regulator (fig. 12) one
INSERT WATER SPOUT AND click clockwise (see section 8).
PRESS OK
• The grounds container is full or missing. • Empty the grounds container and clean
EMPTY GROUNDS CONTAINER as described in section 6, note 7, then
replace.
• After cleaning, the grounds container • Open the service door and insert the
INSERT GROUNDS CONTAINER has not been replaced. grounds container.
• With the function selected, the pre- • Add the ground coffee as described in
ADD PRE-GROUND ground coffee has not been poured into section 9.
COFFEE the funnel.
• This indicates the presence of lime scale • The descaling procedure, described in
DESCALE in the appliance. section 16.3, needs to be performed as
soon as possible.
20
MESSAGE MEANING WHAT TO DO
• After cleaning, the infuser has probably • Leave the service door closed and the
been left out of the coffee maker. infuser out of the appliance, then follow
PRESS NEXT CHANGE the instructions displayed.
• After cleaning, the infuser has probably • Insert the infuser, see section 15.2.
INSERT INFUSER ASSEMBLY been left out of the coffee maker.
• The ground coffee funnel is clogged. • Empty the funnel with the help of a plastic
knife, as described in section 9 note 5
(Fig.18).
LESS COFFEE • Too many coffee beans or too much • Select a milder taste or reduce the quan-
ground coffee has been added. tity of ground coffee, then deliver the
coffee again.
• The inside of the appliance is very dirty. • Clean the inside of the appliance tho-
roughly, as described in section 15. If
the message is still displayed after clea-
GENERIC ALARM ning, contact a service center.
• The cups have not been preheated. • Heat the cups by rinsing them in hot water or leaving them
The coffee is not hot.
to rest for at least 20 minutes on the cup warmer tray on
the cup warmer tray on the top of the appliance with the
appliance on (see section 6, note 3).
• The infuser is too cold. • Heat the infuser by pressing the button (fig. 13) befo-
re making the coffee (see section 6, note 3).
The coffee is not creamy • The coffee is ground too coarsely. • Turn the grinding adjustment knob one click counterclock-
wise (see section 8).
enough.
• Wrong type of coffee. • Use a type of coffee for espresso coffee makers.
The coffee runs out too • The coffee is ground too finely. • Turn the grinding adjustment knob one click clockwise (see
slowly. section 8).
The coffee runs out too • The coffee is ground too coarsely. • Turn the grinding adjustment knob one click counterclock-
quickly. wise (see section 8).
• The spout holes are blocked. • Scrape the remains of dry coffee accumulated with a
The coffee does not come needle (Fig. 27).
out of one of the spouts.
21
PROBLEM CAUSE SOLUTION
When the , and • The ground coffee may be blocked in • Remove the ground coffee inside the funnel using a plastic
buttons are pressed, the the funnel. knife (see note 5, section 9). Then clean the infuser and
appliance does not deliver the inside of the appliance (see section 15).
• Too much ground coffee has been • Remove the infuser and thoroughly clean the inside of the
Pre-ground coffee is added. appliance, as described in section 15. Repeat the operation
being used (not beans) • The button has not been pressed using a maximum of 1 measuring scoop of ground coffee.
and the appliance has used both the • Thoroughly clean the inside of the appliance, as described in
and the appliance does ground coffee added and the coffee section 15. Repeat the operation, first pressing the but-
not deliver coffee. ground by the grinder. ton as described in section 9.
• Ground coffee has been added when • Remove the infuser and thoroughly clean the inside of the
the appliance is off. appliance, as described in section 15. Repeat the opera-
tion, but switch the appliance on first.
The coffee does not come • The holes in the spouts are clogged • Scrape the holes with a needle (see section 15.1, Fig. 27).
with dry coffee.
out of the spouts, but • The mobile drawer inside the service • Thoroughly clean the mobile drawer, particularly near the
rather around the service door is blocked and cannot swing. hinges to ensure they are free to swing smoothly.
door.
The milk does not run out • The intake tube is not inserted or is • Insert the intake tube in the rubber washer in the milk con-
inserted incorrectly. tainer lid (fig. 20).
of the milk spout.
• The milk container lid is dirty. • Clean the milk lid as described in section 15.3.
The milk is not well fro-
thed.
• The milk is not cold enough or is not • Use skim or 2% milk at refrigerator temperature. If you are
The milk contains bub-
skim or 2% milk. still not getting the required results, try changing the
bles or squirts out of the brand of milk.
milk spout.
22
This warranty applies to Super Automatic Espresso Machines with the De'Longhi brand name.
LIMITED WARRANTY
U.S. Residents:
Please contact our toll free hotline at #1-866-Latte-Best or log onto our website at www.delonghi.com.
For all accessories, spare parts or replacement parts, please contact our parts division at 1-866-528-8323.
Residents of Canada:
Please contact our toll free hotline at #1-866-Latte-Best or 1-866-528-8323 (Hours of Operation:
Monday - Friday 8:30am - 8pm, Saturday & Sunday 9:00am - 5:30pm) or log onto our website at
www.delonghi.com.
Residents of Mexico:
Please refer to the Limited Warranty statement for Mexico (page 62).
Please refer to the back page of the manual for De’Longhi addresses.
The above warranty is in lieu of all other express warranties and representations. All implied warranties
are limited to the applicable warranty period set forth above. This limitation does not apply if you enter
into an extended warranty with De’Longhi. Some states do not allow limitations on how long an implied
warranty lasts, so the above exclusions may not apply to you. De’Longhi does not authorize any other
person or company to assume for it any liability in connection with the sale or use of its appliance.
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