Consumer Behaviour After Covid
Consumer Behaviour After Covid
Consumer Behaviour After Covid
The pandemic led to an unprecedented consumption shock across countries that upended
long-standing consumer habits. But what happens when the pandemic is over?
If we take the example of United States recession of 2007-08 which was more severe than
any of the recessions happened so far, then we will find that the Great Recession may have
left a “deep and lasting trauma” on consumer behaviour and spending habits. Now as the
economy has begun to slowly recover, market researchers have yet to discover if consumers
will snap back to their former buying behaviours. Consumers affected by the Great Recession
now find importance in saving money and buying fewer goods and services on credit. Due to
the recession, consumers have learned how to find the best deals and greatest value for their
buck. Similar kind of activities can be seen in the consumer behaviour after covid impact.
There is no consumer debt overhang, no bursting asset price bubbles, and no long-term
business cycle swings in this recession, unlike previous ones. Cutbacks to in-person services,
particularly travel, entertainment, and dining, caused a sudden and deep reduction in
consumer spending across several countries, ranging from 11 to 26 percent in the early
months of the pandemic. Consumer demand could be restored to pre-epidemic levels if an
effective vaccination deployment ends the pandemic, fuelled by increased consumer
confidence, pent-up demand, and accumulated savings. The substantial consumer spending
recovery in China following the control of the COVID-19 virus is another cause for most
countries to be optimistic.
Between 2021 and 2022, we estimate expenditure by middle- and high-income generations to
return to pre-COVID-19 levels, but spending by low-income cohorts may fall below pre-
COVID levels once stimulus measures expire. Because of a greater share of the population
over 65 and a delayed post-pandemic recovery for low-income cohorts, consumption is likely
to move toward older and wealthier groups. However, we must underline that this is greatly
dependent on how rapidly health hazards subside as a result of immunizations and whether
governments provide additional financial assistance. We predict three criteria to determine
the size and longevity of the consumer demand rebound once the virus has been contained
and reopening has begun: high-income households' propensity to spend, low-income cohorts'
income limits, and what happens to savings. The consumption recovery will be influenced by
what middle- and high-income people do with their considerable savings after the pandemic
—consume, hold, invest, or repay debt. Real estate or other long-term assets investments do
not have a high direct multiplier effect and can take years to add to aggregate spending.
Many industries were thrown into turmoil as a result of the pandemic. Changes in
consumption patterns, in particular, have resulted in market share movements and the
prospect of new entrants. Many businesses have been pushed to increase their e-commerce
investments and improve their capabilities, such as client delivery. The effects of these
changes will be felt for some time, and they will continue to influence consumer decisions
even after the pandemic is finished.
In other cases, increased work-from-home adoption has reduced demand for corporate air
travel, with some estimates predicting a 20 percent or more drop in demand could be
permanent, affecting the routes and flights available to leisure travellers. In the entertainment
industry, where worldwide box office revenue in 2020 is expected to be 20 to 35 percent
lower than in 2019, we foresee a long-term decline in demand for movie theatres due to the
high chance of permanent theatre closures and movie studios' transition to digital platforms.
Governments will confront numerous issues, including finding the proper balance of
monetary policies to encourage consumer demand recovery, updating consumer market
regulations to keep up with ongoing changes, and dealing with the pandemic's long-term
effects, particularly on inequality.