Huawei Cbs Routine Maintenance Guide R002c02lg020101baseline Commonfor

7/18/2019 HUAWEI CBS Routine Maintenance Guide-(R002C02LG0201_01,Baseline-Common)_For Customer
HUAWEI CBS
R002C02LG0201
Routine Maintenance Guide
Issue 01
Date 2010-09-29
HUAWEI TECHNOLOGIES CO., LTD.
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Copyright © Huawei Technologies Co., Ltd. 2010. All rights reserved.

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Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the
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Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: [email protected]
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Copyright © Huawei Technologies Co., Ltd.
HUAWEI CBS
Routine Maintenance Guide About This Document
About This Document
Intended Audience
This document describes the routine maintenance and operation procedures of the HUAWEI
CBS system.
This document is intended for:
l Maintenance engineers
l Technical support engineers
Change History
Updates between document issues are cumulative. Therefore, the latest document issue contains
all updates made in previous issues.
Changes in Issue 01 (2010-09-29)

Released for the first time.
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Routine Maintenance Guide Contents
Contents
About This Document...................................................................................................................iii

1 Overview......................................................................................................................................1-1
1.1 Concept of Routine Maintenance....................................................................................................................1-2
1.2 Requirements for Routine Maintenance .........................................................................................................1-2

1.2.1 Qualifications for the Maintenance Personnel.......................................................................................1-2
1.2.2 Requirements for the Running Environment.........................................................................................1-3
1.2.3 Requirements for Security Management................................................................................................1-4
1.2.4 Requirements for Equipment Documents..............................................................................................1-5
1.3 Maintenance Tools..........................................................................................................................................1-5
1.4 Recommendations for Routine Maintenance..................................................................................................1-6
2 Backup Strategies.......................................................................................................................2-1
2.1 Usage Instruction.............................................................................................................................................2-2
2.2 Backup Strategy Table....................................................................................................................................2-3

3 Daily Maintenance.....................................................................................................................3-1
3.1 I2000 Alarm Handling....................................................................................................................................3-2
3.2 I2000 Perf ormance Monitoring.......................................................................................................................3-3
3.3 Monitoring the CBS Through the SMAP........................................................................................................3-6
3.4 Reconciling the CBS Through the SMAP.....................................................................................................3-10
3.5 Maintenance Tasks of the Operating Systems..............................................................................................3-12
3.5.1 Checking the Space Usage of File Systems (ATAE)...........................................................................3-14
3.5.2 Checking the Space Usage of File Systems (HP)................................................................................3-15
3.5.3 Checking the Space Usage of File Systems (IBM)..............................................................................3-16

3.5.4 Checking the Usage of the File System Space on the PC Server.........................................................3-17
3.5.5 Checking Memory Usage (ATAE)......................................................................................................3-18
3.5.6 Checking the Size of Free Memory (HP).............................................................................................3-19
3.5.7 Checking Memory Usage (IBM)..........................................................................................................3-19
3.5.8 Checking the Memory Usage on the PC Server...................................................................................3-20
3.5.9 Checking the CPU Usage (ATAE).......................................................................................................3-21
3.5.10 Checking the CPU Usage (HP)..........................................................................................................3-22
3.5.11 Checking the CPU Usage (IBM)........................................................................................................3-23
3.5.12 Checking the CPU Load on the PC Server........................................................................................3-24
3.5.13 Checking the Status of Network Adapters (ATAE)...........................................................................3-25
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Contents Routine Maintenance Guide
3.5.14 Checking the Status of Network Adapters (HP)................................................................................3-26

3.5.15 Checking the Status of Network Adapters (IBM)..............................................................................3-28
3.5.16 Checking the Status of the Network Adapter on the PC Server.........................................................3-29
3.5.17 Checking the Status of the Two-Node Cluster (ATAE)....................................................................3-30
3.5.18 Checking the Status of a Two-Node Cluster (HP).............................................................................3-31
3.5.19 Checking the Status of a Two-Node Cluster (IBM)...........................................................................3-32
3.5.20 Checking the Status of the Two-Node Cluster on the PC Server.......................................................3-34
3.5.21 Checking Core Files...........................................................................................................................3-35
3.6 Maintenance Tasks of the Database..............................................................................................................3-35
3.6.1 Checking the Status of the SMDB.......................................................................................................3-37
3.6.2 Checking the Space Usage of the SMDB.............................................................................................3-37
3.6.3 Backing Up the Data of the Memory Database....................................................................................3-39
3.6.4 Checking the Status of the Listener of the Oracle Database................................................................3-41
3.6.5 Checking Usage of the Oracle Tablespaces.........................................................................................3-42
3.6.6 Checking the Status of the Listening Port of the Oracle Database......................................................3-42
3.6.7 Checking the Connection Logs of the Oracle Database.......................................................................3-44
3.6.8 Backing Up the Data of the Oracle Database.......................................................................................3-45
3.6.9 Checking the Status of the Informix Database.....................................................................................3-46
3.6.10 Checking the Space Usage of the Informix Database........................................................................3-47
3.6.11 Checking Logical Log Backup of the Informix Database..................................................................3-48
3.6.12 Backing Up the Data of the Informix Database.................................................................................3-49
3.6.13 Checking the Status of the SQL Server Database..............................................................................3-50
3.6.14 Checking the Tablespace of the SQL Server Database......................................................................3-51

3.6.15 Backing Up the Data of the SQL Server Database............................................................................3-53
3.6.16 Checking the Status of the DB2 Database.........................................................................................3-56
3.6.17 Checking the Tablespace of the DB2 Database.................................................................................3-57
3.7 Maintenance Tasks of the Applications........................................................................................................3-59
3.7.1 Checking the Status of the CBP Processes...........................................................................................3-60
3.7.2 Checking the Status of the BMP Processes..........................................................................................3-61
3.7.3 Checking the Status of the SCP Processes...........................................................................................3-62
3.7.4 Checking the Status of the Process on the DCC Proxy........................................................................3-63
3.7.5 Checking the Status of the Process on the Billing...............................................................................3-64
3.7.6 Checking the Status of the CBP Ports..................................................................................................3-65
3.7.7 Checking the Status of the BMP Ports.................................................................................................3-66
3.7.8 Checking the Status of the SCP Ports..................................................................................................3-68
3.7.9 Checking the Interface Connection Status on the DCC Proxy.............................................................3-69
3.7.10 Checking the Run Logs of the CBP...................................................................................................3-70
3.7.11 Checking the Run Logs of the BMP..................................................................................................3-70
3.7.12 Checking the Run Logs of the SCP....................................................................................................3-71
3.7.13 Checking the Run Log of the DCC Proxy..........................................................................................3-71
3.7.14 Checking the GFEP Run Log.............................................................................................................3-72
3.7.15 Checking the Run Logs of the RBI....................................................................................................3-73
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3.7.16 Checking the Number of CDRs on the CBP......................................................................................3-74

3.7.17 Checking the Offline CDR on the CBP.............................................................................................3-75
3.7.18 Checking the Scheduled Tasks on the BMP......................................................................................3-75
3.7.19 Checking the AR Task.......................................................................................................................3-76
3.7.20 Checking the Running of the SSMFEP..............................................................................................3-76
3.7.21 Checking the Connection of the GFEP and Other Devices................................................................3-77
3.7.22 Checking That the RBI Transfers CDRs Normally...........................................................................3-79
4 Weekly Maintenance.................................................................................................................4-1
4.1 Backing Up the Log Files (CBP)....................................................................................................................4-3
4.2 Backing Up the Log Files (BMP)...................................................................................................................4-4
4.3 Backing Up the Log Files (SCP).....................................................................................................................4-5
4.4 Backing Up the Log Files (Billing).................................................................................................................4-6
4.5 Backing Up the Log Files (AR&DC)..............................................................................................................4-7
4.6 Backing Up the Log Files (SMP)....................................................................................................................4-8
4.7 Backing Up Log Files on the UVC.................................................................................................................4-9
4.8 Backing Up Log Files on the EVC................................................................................................................4-10
4.9 Backing Up and Clearing History CDRs on the RBI....................................................................................4-11
5 Monthly Maintenance...............................................................................................................5-1
5.1 Maintenance Items Related to Applications....................................................................................................5-2
5.1.1 Changing the Passwords of Running Users ..........................................................................................5-4
5.1.2 Changing the Passwords of SMAP Operators........................................................................................5-5
5.1.3 Backing Up Configuration Files (CBP).................................................................................................5-6
5.1.4 Backing Up Configuration Files (BMP)................................................................................................5-7
5.1.5 Backing Up Configuration Files (Billing)..............................................................................................5-8
5.1.6 Backing Up Configuration Files (AR)...................................................................................................5-9
5.1.7 Backing Up Configuration Files (DC).................................................................................................5-11
5.1.8 Backing Up Configuration Files (SCP)................................................................................................5-12
5.1.9 Back ing Up Configuration Files (SMP)...............................................................................................5-13
5.1.10 Backing Up Configuration Files of the GFEP...................................................................................5-14
5.1.11 Backing Up Configuration Files of the RBI.......................................................................................5-16
5.1.12 Backing Up Configuration Files of the iWeb.....................................................................................5-18
5.1.13 Backing Up the Application Program (CBP).....................................................................................5-19

5.1.14 Backing Up the Application Program (BMP)....................................................................................5-21
5.1.15 Backing Up the Application Program (AR&DC)..............................................................................5-22
5.1.16 Backing Up the Application Program (Billing).................................................................................5-24
5.1.17 Backing Up Log Files on the USAU..................................................................................................5-25
5.1.18 Backing Up Log Files on the URP.....................................................................................................5-26
5.1.19 Backing Up Log Files on the iWeb....................................................................................................5-26
5.1.20 Backing Up and Clearing CDR Files on the Billing..........................................................................5-28
5.1.21 Understanding the Service Trend Through iWeb Reports.................................................................5-29
5.1.22 Understanding Key Service Indexes Through the LBI System.........................................................5-31
5.2 Maintenance Items Related to Hardware......................................................................................................5-34
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5.2.1 Cleaning the Tape Drive......................................................................................................................5-34

5.2.2 Checking the Number of Available Tapes...........................................................................................5-35
5.2.3 Checking the Power Modules and UPS (ATAE).................................................................................5-35
5.2.4 Checking the Power Modules and UPS (Minicomputers)...................................................................5-36
5.2.5 Cleaning the Cabinets...........................................................................................................................5-36
5.3 Checking the Viruses on the Terminal Computer.........................................................................................5-37
5.4 Checking Whether the Device Maintenance Contract Expires.....................................................................5-38
6 Yearly Maintenance...................................................................................................................6-1
6.1 Switching Test.................................................................................................................................................6-2
6.1.1 Testing the Switchover Between Two Nodes (ATAE)..........................................................................6-2
6.1.2 Testing the Switchover Between Two Nodes (HP)...............................................................................6-4
6.1.3 Testing the Switchover Between Two Nodes (IBM)...........................................................................6-14
6.1.4 Testing the Switchover Between the Boards on the USAU.................................................................6-17
6.1.5 Testing the Switchover Between the Boards on the URP....................................................................6-18
6.2 Cleaning the dust (ATAE).............................................................................................................................6-19
6.3 Cleaning the dust (Minicomputers)...............................................................................................................6-20
7 Holiday Maintenance................................................................................................................7-1
7.1 Evaluating the Traffic on the SCP...................................................................................................................7-2
8 Maintenance Related to Upgrade............................................................................................8-1

8.1 Backing Up the Operating Systems................................................................................................................8-2
8.1.1 Backing Up the Operating System (IBM)..............................................................................................8-2
8.1.2 Back ing Up the Operating System (HP)................................................................................................8-3

8.1.3 Backing Up the Operating System (SuSE)............................................................................................8-5
8.2 Backing Up the Application Program.............................................................................................................8-7
8.2.1 Backing Up the Application Program (CBP).........................................................................................8-7
8.2.2 Back ing Up the Application Program (BMP)........................................................................................8-9
8.2.3 Backing Up the Application Program (AR&DC)................................................................................8-10
8.2.4 Back ing Up the Application Program (Billing)...................................................................................8-12
8.2.5 Backing Up Application Programs of the GFEP.................................................................................8-13
8.3 Backing Up Configuration Files...................................................................................................................8-15
8.3.1 Back ing Up Configuration Files (CBP)...............................................................................................8-16

8.3.2 Back ing Up Configuration Files (BMP)..............................................................................................8-17
8.3.3 Backing Up Configuration Files (Billing)............................................................................................8-19
8.3.4 Backing Up Configuration Files (AR).................................................................................................8-20
8.3.5 Backing Up Configuration Files (DC).................................................................................................8-21
8.3.6 Backing Up Configuration Files (SCP)................................................................................................8-22
8.3.7 Backing Up Configuration Files on the EVC.......................................................................................8-23
8.3.8 Back ing Up Configuration Files on the UVC......................................................................................8-24
8.3.9 Backing Up Configuration Files of the GFEP.....................................................................................8-25
8.3.10 Backing Up Configuration Files of the RBI.......................................................................................8-27
8.3.11 Backing Up Configuration Files of the iWeb.....................................................................................8-29
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9 Routine Maintenance Tables...................................................................................................9-1

9.1 Daily Maintenance Table................................................................................................................................9-2
9.2 Weekly Maintenance Table.............................................................................................................................9-4
9.3 Monthly Maintenance Table........................................................................................................................... 9-5
9.4 Yearly Maintenance Table.............................................................................................................................. 9-6
9.5 Holiday Maintenance Table............................................................................................................................9-7
9.6 List of Maintenance Items for Upgrade.......................................................................................................... 9-8
A Appendix...................................................................................................................................A-1
A.1 Critical Operations in the CBS......................................................................................................................A-2
A.2 Impact Analysis Table of CBS Password Change......................................................................................A-11
A.3 Glossary.......................................................................................................................................................A-15
A.4 Acronyms and Abbreviations......................................................................................................................A-24
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Routine Maintenance Guide Figures
Figures
Figure 2-1 Usage Instruction of Backup Strategies..............................................................................................2-2

Figure 3-1 Br owse Current Fault Alarms by Status.............................................................................................3-2
Figure 3-2 Viewing alarm handling suggestions..................................................................................................3-3
Figure 3-3 List of performance monitoring tasks.................................................................................................3-5
Figure 3-4 Monitoring result................................................................................................................................3-5
Figure 3-5 Monitoring layer 0..............................................................................................................................3-8
Figure 3-6 AR monitoring layer 1........................................................................................................................3-8
Figure 3-7 Configuration page at monitoring layer 0...........................................................................................3-9
Figure 3-8 Reconciliation interface....................................................................................................................3-11
Figure 3-9 Configuration page of the reconciliation interface...........................................................................3-12
Figure 3-10 Window where the service manager of SQL Server 2000 is running............................................3-51
Figure 3-11 Window where the service manager of SQL Server 2000 stops running.......................................3-51
Figure 3-12 Checking the tablespace of the SQL server database.....................................................................3-52
Figure 3-13 Adding data files to the tablespace.................................................................................................3-53

Figure 3-14 Page for backing up the data...........................................................................................................3-54
Figure 3-15 Selecting the database and backup mode in the SQL server backup window................................3-55
Figure 3-16 Window of determining the file path and file name of the backup data ........................................3-56
Figure 3-17 Connection status of the GFEP client.............................................................................................3-78
Figure 3-18 Source path and destination path of the sending module on the RBI client...................................3-79
Figure 5-1 Changing the password of an SMAP operator................................................................................... 5-5
Figure 5-2 Checking the backup of the GFEP configuration files.....................................................................5-15
Figure 5-3 R BI client window............................................................................................................................5-17
Figure 5-4 Entering the backup information......................................................................................................5-17
Figure 5-5 iWeb backup menu...........................................................................................................................5-18
Figure 5-7 Cr eating a new periodical report.......................................................................................................5-30
Figure 5-8 K PI reports........................................................................................................................................5-32
Figure 5-9 Detailed report information..............................................................................................................5-33
Figure 8-1 Backup window of the GFEP client.................................................................................................8-14
Figure 8-2 Backing up configuration information.............................................................................................8-14
Figure 8-3 Checking the backup of the GFEP configuration files.....................................................................8-26
Figure 8-4 RBI client window............................................................................................................................8-28
Figure 8-5 Entering the backup information......................................................................................................8-28
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Figures Routine Maintenance Guide
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Routine Maintenance Guide Tables
Tables
Table 1-1 Par ameters of air purity........................................................................................................................1-4

Table 1-2 Subsystem and tools supporting CBS maintenance.............................................................................1-5
Table 2-1 CBS backup strategy table: operating systems (server).......................................................................2-3
Table 2-2 CBS backup strategy table: databases (server)....................................................................................2-5
Table 2-3 CBS backup strategy table: databases (ATAE)....................................................................................2-7
Table 2-4 CBS backup strategy table: applications (server)................................................................................2-9
Table 2-5 CBS backup strategy table: applications (ATAE).............................................................................2-10
Table 2-6 CBS backup strategy table: log files (server).....................................................................................2-12
Table 2-7 CBS backup strategy table: log files (ATAE)....................................................................................2-13
Table 2-8 CBS backup strategy table: configuration files (server)....................................................................2-14
Table 2-9 CBS backup strategy table: configuration files (ATAE)...................................................................2-16
Table 3-1 KPI indexes of the I2000......................................................................................................................3-4
Table 3-2 Description of icons at monitoring layer 0...........................................................................................3-7
Table 3-3 Description of options in the backup window....................................................................................3-55

Table 4-1 Description of configuration items.....................................................................................................4-11
Table 5-1 Method of backing up the GFEP configuration files.........................................................................5-15
Table 5-2 Basic KPIs..........................................................................................................................................5-31
Table 5-3 Relationship between the cleaning cycle and the using frequency of the tape drive.........................5-34
Table 6-1 Two-node cluster status......................................................................................................................6-15
Table 6-2 Two-node cluster status......................................................................................................................6-15
Table 8-1 Method of backing up the GFEP configuration files.........................................................................8-26
Table 9-1 Daily maintenance table.......................................................................................................................9-2
Table 9-2 Weekly maintenance table...................................................................................................................9-4
Table 9-3 Monthly maintenance table..................................................................................................................9-5
Table 9-4 Yearly maintenance table.....................................................................................................................9-7
Table 9-5 Holiday maintenance table...................................................................................................................9-7
Table 9-6 Maintenance table for upgrade.............................................................................................................9-8
Table A-1 Cr itical operations in the Informix database......................................................................................A-2
Table A-2 Cr itical operations in the Oracle database .........................................................................................A-3
Table A-3 Critical operations in ATAE...............................................................................................................A-4
Table A-4 Critical Operations in an HP Minicomputer.......................................................................................A-6
Table A-5 Critical Operations in IBM Minicomputer.........................................................................................A-7
Table A-6 Critical operations on the SCP...........................................................................................................A-8
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Tables Routine Maintenance Guide
Table A-7 Critical operations on the BMP..........................................................................................................A-9

Table A-8 Critical Operations on the CBP........................................................................................................A-10
Table A-9 Critical operations in the SMDB......................................................................................................A-10
Table A-10 Impact analysis table of CBS password change.............................................................................A-11
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Routine Maintenance Guide 1 Overview
1 Overview
About This Chapter

This topic describes the overview to and preparations for routine maintenance.
1.1 Concept of Routine Maintenance

This topic describes the definition, frequency, and objective of routine maintenance.
1.2 Requirements for Routine Maintenance

This topic describes the requirements for routine maintenance.
1.3 Maintenance Tools

This task describes the CBS maintenance tools, functions, corresponding documents, and paths
to the tools and documents.
1.4 Recommendations for Routine Maintenance

This topic describes the recommendations of routine maintenance.
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1 Overview Routine Maintenance Guide
1.1 Concept of Routine Maintenance

This topic describes the definition, frequency, and objective of routine maintenance.
Definition
Routine maintenance is also called predictive maintenance or periodical maintenance. Routine
maintenance is performed periodically when devices are in normal state.
Frequency
Frequency of performing each task is provided according to the following factors:
l Scenario of performing a task
l
Risk ratio
l Effects of a risk in different periods
Objective
The objective of routine maintenance is as follows:
l Find potential problems in advance and make the device in proper running state.
l Learn the running status of the system and provide suggestions of the system development.
1.2 Requirements for Routine Maintenance

This topic describes the requirements for routine maintenance.
1.2.1 Qualifications for the Maintenance Personnel

This topic describes the qualifications that the maintenance personnel must have.
1.2.2 Requirements for the Running Environment

This topic describes the requirements on the running environment.
1.2.3 Requirements for Security Management

This topic describes the requirements of security management.
1.2.4 Requirements
This topic describes for
theEquipment Documents
requirements of equipment documents.
1.2.1 Qualifications for the Maintenance Personnel

This topic describes the qualifications that the maintenance personnel must have.
The maintenance personnel must have the following qualifications to make the maintenance
effective:
l Understand the principle and networking of each system component.

l Be familiar with the operating systems (such as UNIX and Linux) and the databases (such
as Oracle,
effects Informix,
to the system.SQL Server, and DB2), and master common operation commands and
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l Master the common maintenance tools.

l Have the skills of summarizing and analyzing data.
l Before performing the routine maintenance, attend maintenance training to learn the
maintenance knowledge, basic operation skills, and emergency handling skills of the
devices. You must also strictly follow the operation rules and industrial safety rules to
ensure personnel safety and device safety.
1.2.2 Requirements for the Running Environment

This topic describes the requirements on the running environment.
The aspects equipment room, power supply system, air conditioning system, lighting system,
fire prevention, and storage conditions need to meet the requirements on the running
environment.
Physical Environment
l The temperature ranges from 15°C to 25°C. The recommended temperature is 20°C ± 2°
C. The hourly temperature variation is less than 3°C.
l The relative humidity ranges from 40% to 70%. The hourly relative humidity variation is
less than 3%.
l A high-voltage static air cleaner is a recommended device in the minicomputer room.
l Do not put the articles such as user manuals, software application manuals, report paper
and ribbons in the minicomputer room.
Power Supply System

l
The power supply of the equipment must be exported directly from the main distribution
panel of a factory or a building (independent special power supply). In addition, the power
supply cannot be shared by devices irrelevant to the system, such as lighting devices or
duplicating machines.
l The AC power supply regulator should be installed to filter out surge and interference, thus
providing the equipment in the minicomputer room with pure and stable power supply.
l An uninterruptible power supply (UPS) is required to avoid data loss and device damage
in case of power failure.
l If the 110 V and 220 V AC sockets are both provided, they must be clearly labeled.
l The positions of the power supply cables and sockets must be clearly marked in the switch
board for reference in future troubleshooting or expansion.
l Outlets for signal cables/power cables must be left on the raised floor and the edge of the
outlets must be covered with the rubber pad to protect the power and signal cable.
l The inlets through which the signal cable power cables are led into the computer room must
be tightly sealed to prevent dirt, rats, and insects from getting in. If the equipment room is
divided into minicomputer room and operation room, the conduit line must be reserved in
the partition wall to avoid leading the signal cable through the wall. The conduit may adopt
PVC tube with a diameter of over 6 cm.

HUAWEI CBS
Air Conditioning System, Lighting System, and Fire Prevention

l To meet the requirements of the equipment for running time and room cleanness, an
independent air condition system must be adopted for the computer room, but central air
conditioning system must be avoided whenever possible.
l The minicomputer room and the operation room must be installed with emergent lighting
with backup power of maintenance-free batteries.
l The minicomputer room should be equipped with automatic fire alarm according to related
fire fighting regulations for buildings, but automatic sprinklers are strictly prohibited.
l Fire extinguishing devices in the minicomputer room must be applicable to electrical and
communication devices. Common fire extinguishers such as sprinkler system are not
recommended.
l The operation personnel must have training on fire control knowledge, and they must check
the fire control device periodically.
Storage
All the components not yet installed must be stored in a suitable storage space.
l Equipment: All equipment must be packed properly.

l Temperature: 15°C to 25°C. The hourly temperature variation is less than 10°C.
l Relative humidity: 30% to 80%.
l The air purity must meet the requirements listed in Table 1-1.
Table 1-1 Parameters of air purity
Particle Diameter (μm) Allowed Number of Particles

(ppm)
≥ 1 ≤ 4 x 107
≥ 1.5 ≤ 4 x 106
≥ 5 ≤ 4 x 105
The content of sulfur dioxide cannot exceed 0.14 ppm.
1.2.3 Requirements for Security Management

This topic describes the requirements of security management.
Network Security
l The personnel that have no rights are prohibited from touching equipment.
l Avoid using terminals on the LAN to access Internet or play games, so as to avoid illegal
access and viruses.
l Avoid portable computers to connect to the LAN.

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System Security
l Strictly control the enabling of the network services.
l The connection status of the network is routinely monitored to ensure that an access to the
network is authorized.
l Passwords of users must be changed periodically, and rights must be strictly controlled for
proper tasks.
Data Security
The backup plan must be carried out strictly to back up the system data periodically.
1.2.4 Requirements for Equipment Documents

This topic describes the requirements of equipment documents.
Equipment documents have the following types:
l Product documents
– Engineering documents of network
– Engineering documents of device
– Engineering documents of upgrade
– Networking diagram
– Equipment room layout
– Specifications of special software
l Technical documents, user documents, and maintenance documents delivered with
equipment. The completion of equipment documents must be ensured. In addition, files
must be updated in time along with device configuration and networking changes so as to
guide the maintenance more effectively.
l The previous routine maintenance tables for comparison must be ensured, so as to check
certain performance data, such as CPU, memory usage.
1.3 Maintenance Tools

This
to thetask describes
tools the CBS maintenance tools, functions, corresponding documents, and paths
and documents.
Table 1-2 Subsystem and tools supporting CBS maintenance
Name Function Reference
I2000 Provides alarm information in real l I2000 iCnfg Help

time to help carrier operators to find
l HUAWEI CBS Alarm Reference
problems at earliest so that the
effects of the problems on service
use can be reduced.

HUAWEI CBS
Name Function Reference
iWeb Collects service data automatically HUAWEI CBS Report Help

for maintenance personnel to obtain
the trend information about service
data. In this case, preventive
measures can be taken in advance.
iCheck Performs most of the maintenance l CBS iCheck Configuration Help

items automatically. During daily
l Breeze iCheck Help
maintenance, monthly maintenance,
and holiday maintenance, the iCheck
can be used for automatic check.
Collect Collects the information about Collect Data Help

Data network devices for monitoring the
statuses of the network devices and
for locating device problems.
Periodically collects the CAPS on
the SCP and provides the function of
drawing the trend of the CAPS.
TabMnt Backs up and deletes the data of large TabMnt VxxxRxxxCxxBxx Installation
tables periodically. and Upgrade Guide
NOTE
You can obtain the paths to the preceding tools and documents at the website http://support.huawei.com.
For the specific paths, see the version matching table released with this version.
1.4 Recommendations for Routine Maintenance

This topic describes the recommendations of routine maintenance.
Before performing the routine maintenance, you must read the following recommendations:
l When replacing device components, or inserting/pulling out a board, you must take the
ESD-preventive measures and wear an ESD-preventive wrist strap.
l If you meet any problems during the maintenance, record the original data in details, and
then solve the problem by referring to relevant documents. If you still cannot solve the
problem, contact Huawei engineers at once.
l If any emergency occurs, you must handle the emergency problem according to the
emergency maintenance guide, and then contact Huawei customer service center or the
regional office in time.
l You must keep the administrator password secret and change it periodically. The
management of passwords must be partitioned strictly by levels according to the operation
rights of the maintenance staff and the maintenance rights of the workstation. The password
partitioning is to ensure the safe running of the terminal system.

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Routine Maintenance Guide 2 Backup Strategies
2 Backup Strategies
About This Chapter

The important data or files in the CBS system need to be backed up periodically so that they can
be restored if necessary. This chapter describes the backup strategies of the core NEs and
neighboring NEs of the CBS system, including the backup strategies of operating systems,
databases, applications, logs, configuration files, and CDRs. Each backup strategy covers the
information such as the backup frequency, storage medium, and the contents to be backed up.
2.1 Usage Instruction

Service engineers need to read the backup strategies before performing backup operations to
obtain the information such as backup frequency, storage medium, and backup contents.
2.2 Backup Strategy Table

The backup strategy table contains the backup strategies of operating systems, databases,
applications, configuration files, logs, and CDRs.

HUAWEI CBS
2 Backup Strategies Routine Maintenance Guide
2.1 Usage Instruction

Service engineers need to read the backup strategies before performing backup operations to
obtain the information such as backup frequency, storage medium, and backup contents.
Usage Instruction of Backup Strategies

It is recommended that service engineers refer to the backup strategies and perform backup tasks
according to the following instruction:
Figure 2-1 Usage Instruction of Backup Strategies
Maintenance engineers need to understand the backup policy, including the information such as
the backup frequency, backup contents, and backup medium. In addition, maintenance engineers
need to understand the specific backup methods. For details about the backup policy, see 2.2
Backup Strategy Table. The backup methods are described in different maintenance cycle
chapters according to the backup frequency. The following is an example:
Example
[Example 1- Find Backup Task According to Backup Frequency] Backing up the database

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1. Find the table named "Backup strategy: databases." Read the backup strategies for the
database of the XX NE to understand the backup contents and the backup frequency "every
day."
2. In the chapter related to daily maintenance, find the section related to backing up the
database of the XX NE, and then refer to the backup operation guide in this section.
[Example 2- Find Directly] Backing up the BMP operating system
1. Assume that the on-site BMP uses the ATAE server. full-text search the section related to
backing up the SuSE operating system , and then refer to the backup operation guide in this
section.
2. Maintenance engineers need to know about the backup medium and frequency according
to the table "Backup strategy: operating systems."
2.2 Backup Strategy Table

The backup strategy table contains the backup strategies of operating systems, databases,
applications, configuration files, logs, and CDRs.
NOTE
The values described in this section are recommended values in normal cases. You can change them as
required. For example, the backup frequency relates to the number of subscribers of an office, so you need
to change the backup frequency according to the number of subscribers of this office. Generally, the greater
the number of subscriber is, the more frequent the data needs to be backed up.
Special description:
l Backup retention duration: If no special description is provided, the default retention
duration is to retain the backup files until the next backup is successful.
l Backup retention quantity: If no special description is provided, the default retention
quantity for database files is at least two copies. For backup of other data, at least one copy
of backup files is required.
l Backup level: If no special description is provided, the full backup is required for the
database backup.
l Active and standby nodes: If no special description is provided, all backup contents need
to be backed up on both the active and standby nodes.
Backup Strategy: Operating Systems
Table 2-1 CBS backup strategy table: operating systems (server)

NE Frequency Contents Medium Executio Remarks
n Mode
CBP Every year; after Full Tape Manual Perform the backup in
each installation backup of special cases on both the
and upgrade root active and standby
volume nodes.
BMP Every year; after Full Tape Manual Perform the backup in
volume nodes.

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NE Frequency Contents Medium Executio Remarks

n Mode
SCP - - - - No manual backup is

required.
If backup is required,
contact Huawei service
engineers.
NOTE
The SCP adopts the
centralized backup
scheme, which is
supported by a
professional service team.
Billin Every year; after Full Tape Manual Perform the backup in
g each installation backup of special cases on both the
volume nodes.
AR Every year; after Full Tape Manual Perform the backup in

volume nodes.
DC Every year; after Full Tape Manual Perform the backup in

volume nodes.
UVC - - - - -
EVC - - - - -
GFEP - - - - -
RBI - - - - -
USA - - - - -
U
URP - - - - -
iWeb - - - - -
DCC - - - - -
Procx
y
Note: The character "-" indicates that the backup is not required.
NOTE
The ATAE operating system does not need to be backed up manually.

HUAWEI CBS
Backup Strategy: Databases
Table 2-2 CBS backup strategy table: databases (server)
NE Frequency Contents Medium Execution

Mode Remarks
CBP l Physical l Physical l Physical l Physical For C02, only

database: database: database: database: the standby
every day full temporary manual node can be
(00:00:00- backup space of tapes backup backed up
04:00:00)/ l Memory or disk arrays l Memory and the active
before database: l Memory database: node cannot
upgrade full database: disk manual be backed up
(10:00:00) backup or tape (Single backup currently. For
l Memory CBP node is C03, only the
database: directly backed active node

needs to be
every day up to the tape.)
backed up,
which is
similar to the
Informix
HDR. The
checkpoint of
the memory
database
needs to be
stopped
during the
backup.
BMP Physical Physical Physical database: Physical -

database: database: temporary space database:
every day full backup of tapes or disk manual
(00:00:00-04: arrays backup
00:00)/before
upgrade
(10:00:00)
SCP Physical Physical Physical database: Physical -

00:00)/before
upgrade
(10:00:00)
Billin Physical Physical Physical database: Physical -

g database: database: temporary space database:
every day exclude of tapes or disk manual
(00:00:00-04: prepaid arrays backup
00:00)/before CDR table,
upgrade other need
(10:00:00) backup

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NE Frequency Contents Medium Execution Remarks

Mode
AR Physical Physical Physical database: Physical -

00:00)/before
upgrade
(10:00:00)
DC Physical Physical Physical database: Physical -

00:00)/before
upgrade
(10:00:00)
UVC Physical Physical Physical database: Physical -

00:00)/before
upgrade
(10:00:00)
EVC Physical Physical Physical database: Physical -

00:00)/before
upgrade
(10:00:00)
GFEP - - - - -
RBI - - - - -
USA Every day Back up only Disk Automatic Verify that

U the BAM, the weekly
ALARM, backups are
and STAT successful
database and are
files. transferred to
other media.
The backup
media are
unfixed.

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Mode
URP Every day Back up only Disk Automatic Verify that

the BAM the weekly
and backups are
ALARM successful
database and are
files. transferred to
other media.
The backup
media are
unfixed.
iWeb - - - - -
DCC - - - - -
Procx
y
Table 2-3 CBS backup strategy table: databases (ATAE)

Mode
l l l l
CBP Physical
database: Physical
database: Physical
database: Physical
database: For C02, only
the standby
every day full Back up to manual node can be
(00:00:00- backup the built-in backup backed up and
04:00:00)/ l Memory disk of the l Memory the active node
before database: server, and database: cannot be
upgrade full then back up manual (or backed up
(10:00:00) backup to tapes purchase currently. For
l Memory l Memory backup C03, only the
database: database: software) active node
every day disk or tape needs to be
(Single CBP backed up,
node is which is
directly similar to the
backed up to Informix HDR.
the tape) The checkpoint
of the memory
database needs
to be stopped
during the
backup.

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Mode
BMP Physical Physical Physical Physical -

database: database: database: Back database:
every day full backup up to the built- manual backup
(00:00:00-04: in disk of the
00:00)/before server, and
upgrade then back up to
(10:00:00) tapes
SCP Physical Physical Physical Physical -

(00:00:00-04: in disk of the
(10:00:00) tapes
Billin Every month; Full backup Built-in disks Manual (or -

g every year; of the root and tapes of the purchase
after each directory backup server backup
installation software)
and upgrade
AR Every month; Full backup Built-in disks Manual (or -

every year; of the root and tapes of the purchase
and upgrade
DC Every month; Full backup Built-in disks Manual (or -
every year; of the root and tapes of the purchase
and upgrade
UVC Physical Physical Physical Physical -

(00:00:00-04: in disk of the
00:00)/before
upgrade server, andup to
then back
(10:00:00) tapes
EVC Physical Physical Physical Physical -

(00:00:00-04: in disk of the
(10:00:00) tapes
GFEP - - - - -

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Mode
RBI - - - - -
iWeb - - - - -
DCC - - - - -
Procx
y
Backup Strategy: Applications
Table 2-4 CBS backup strategy table: applications (server)

Mode
CBP Every month; Full backup Tape Manual -

every year; after of the root
each installation directory
and upgrade
BMP Every month; Full backup Tape Manual -

and upgrade
SCP Every month; Full backup Tape Manual -

and upgrade
Billing Every week Full backup Tape or Manual (or Perform the
(00:00:00-04:00: disk purchase backup on both
00) backup the active and
software) standby nodes.
AR Every week Full backup Tape or Manual (or Perform the
DC Every week Full backup Tape or Manual (or Perform the

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Mode
UVC Every month; Full backup Tape Manual -

and upgrade
EVC Every month; Full backup Tape Manual -

and upgrade
GFEP After each System Tape Manual -

installation and directories
upgrade
RBI - - - - -
USAU - - - - -
URP - - - - -
iWeb - - - - -
DCCPr - - - - -
ocxy
Table 2-5 CBS backup strategy table: applications (ATAE)

Mode
CBP Every month; Full Built-in disks Manual (or -

every year; after backup of and tapes of the purchase
each the root backup server backup
installation and directory software)
upgrade
BMP Every month; Full Built-in disks Manual (or -

upgrade
SCP Every month; Full Built-in disks Manual (or -

upgrade

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Mode
Billin Every month; Full Tape or disk (A Manual Perform the

g before and after backup single backup on both
each upgrade application the active and
node is backed standby nodes.
up on the
appointed disk
space
(lvbackup) or
tape.)
AR Every month; Full Tape or disk (A Manual Perform the

before and after backup single backup on both
up on the
appointed disk
space
(lvbackup) or
tape.)
DC Every month; Full Tape or disk (A Manual Perform the

before and after backup single backup on both
up on the
appointed disk
space
(lvbackup) or
tape.)
UVC Every month; Full Built-in disks Manual (or -

upgrade
EVC Every month; Full Built-in disks Manual (or -

upgrade
GFEP After each System Built-in disks Manual (or -

installation and directories and tapes of the purchase
upgrade backup server backup
software)
RBI - - - - -
iWeb - - - - -

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Mode
DCC - - - - -
Procx
y
Backup Strategy: Log Files
Table 2-6 CBS backup strategy table: log files (server)

Mode
CBP Every week Full Tape or disk (A Manual Perform the
(00:00:00-0 backup single application backup on
4:00:00) node is backed up on both the
the appointed disk active and
space (lvbackup) or standby
tape.) nodes.
BMP Every week Full Tape or disk (A Manual -

(00:00:00-0 backup single application
4:00:00) node is backed up on
the appointed disk
space (lvbackup) or
tape.)
SCP Every week Full Tape or disk (A Manual -

the appointed disk
space (lvbackup) or
tape.)
UVC Every week Full Tape or disk (A Manual -

the appointed disk
space (lvbackup) or
tape.)
EVC Every week Full Tape or disk (A Manual -

the appointed disk
space (lvbackup) or
tape.)
GFEP - - - - -

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Mode
RBI - - - - -
USAU Every month MSSQL Local disk or other Manual -

\Data; media
all .log
files and
*log.bak
files
URP Every month MSSQL Local disk or other Manual -

\Data; media
all .log
files and
*log.bak
files
iWeb Every month - Local disk or other Manual -
media
DCCProcx - - - - -
y
Table 2-7 CBS backup strategy table: log files (ATAE)

Mode
CBP Every week Full backup Tape or disk Manual (or Perform the
(00:00:00-0 purchase backup on
4:00:00) backup both the
software) active and
standby
nodes.
BMP Every week Full backup Tape or disk Manual (or -

(00:00:00-0 purchase
4:00:00) backup
software)
SCP Every week Full backup Tape or disk Manual (or -

4:00:00) backup
software)
UVC Every week Full backup Tape or disk Manual (or -

4:00:00) backup
software)

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Mode
EVC Every week Full backup Tape or disk Manual (or -

4:00:00) backup
software)
GFEP - - - - -
RBI - - - - -
iWeb Every - Local disk or other Manual -

month media
DCCProc - - - - -
xy

Backup Strategy: Configuration Files
Table 2-8 CBS backup strategy table: configuration files (server)

Mode
CBP Every Full backup Tape or disk (A Manual Perform the

month; single application backup on both
before and node is backed up the active and
after each on the appointed standby nodes.
upgrade disk space
(lvbackup) or
tape.)
BMP Every Full backup Tape or disk (A Manual Perform the

month; single application backup on both
before and node is backed up the active and
after each on the appointed standby nodes.
upgrade disk space
(lvbackup) or
tape.)
SCP Before and Full backup Tape or disk Manual Perform the
after each backup on both
upgrade the active and
standby nodes.
UVC Before and Full backup Tape or disk Manual Perform the
standby nodes.

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Mode
EVC Before and Full backup Tape or disk Manual Perform the
standby nodes.
GFEP Every day config Tape or disk Automatic Verify that the
directory in backups are
the GFEP successful and
installation are transferred
directory to other media
every month
and before and
after each
upgrade. The
backup media
are unfixed.
RBI Every - Tape or disk Manual -

month;
before and
after each
upgrade
USAU - - - - -
URP - - - - -
iWeb Every - Tape or disk Automatic or -

month; manual
before and
after each
upgrade
DCCPr Before and l DCCPro Tape or disk Manual -

ocxy after each xy_modu
upgrade le_config
.txt
l DiamBas
eConfig.
xml
l icdcomm
.cfg
l filesync.
cfg
l NMAdpt
Cfg.xml
l node.cfg

HUAWEI CBS
Table 2-9 CBS backup strategy table: configuration files (ATAE)

Mode
CBP Every month; Full backup Tape or disk (A Manual Perform the
before and single application backup on
after each node is backed up both the
upgrade on the appointed active and
disk space standby
(lvbackup) or nodes.
tape.)
BMP Every month; Full backup Tape or disk (A Manual Perform the
before and single application backup on
after each node is backed up both the
upgrade on the appointed active and
disk space or

(lvbackup) standby
nodes.
tape.)
SCP Before and Full backup Tape or disk Manual Perform the
after each backup on
upgrade both the
active and
standby
nodes.
UVC Before and Full backup Tape or disk Manual Perform the
upgrade both the
active and
standby
nodes.
EVC Before and Full backup Tape or disk Manual Perform the
upgrade both the
active and
standby
nodes.

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Mode
GFEP Every day config Tape or disk Automatic Verify that

directory in the the backups
GFEP are
installation successful
directory and are
transferred
to other
media every
month and
before and
after each
upgrade.
The backup
media are
unfixed.
RBI Every month; - Tape or disk Manual -

before and
after each
upgrade
iWeb Every month; - Tape or disk Automatic or -

before and manual
after each
upgrade
l
DCCP Before and DCCProxy_ Tape or disk Manual -
rocxy after each module_con
upgrade fig.txt
l DiamBaseC
onfig.xml
l icdcomm.cf
g
l filesync.cfg
l NMAdptCfg
.xml
l node.cfg
Backup Strategy: CDRs

The CDRs are backed up in the CDR backup directories on the CBP and BMP automatically.
You can configure scripts to clear CDRs from the bak directory automatically. You can also
back up the CDRs on the RBI directly.
In addition,with
associated you the
canRBI.
backThe
up the CDRsison
strategy as the RBI to back up the CDRs of the NEs that are
follows:

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l Backup frequency: every week

l Backup medium: tape or disk
l Execution mode: manual
l
Backup retention duration: three months or half a year
l Remarks: Perform the backup only on the active node.

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Routine Maintenance Guide 3 Daily Maintenance
3 Daily Maintenance
About This Chapter

This topic describes the maintenance items that need to be performed every day. The
maintenance items are the most important. To improve the efficiency, it is recommended that
the tools should be used to perform the maintenance items.
3.1 I2000 Alarm Handling

Access Browse Current Fault Alarms by Status on the I2000 client to learn the status in real
time.
3.2 I2000 Per formance Monitoring

Through I2000 performance monitoring, you can check the performance index value of the NE
in real time, and the performance is displayed in column chart or line chart.
3.3 Monitoring the CBS Through the SMAP

The monitoring system monitors the running status of an NE such as the CBP, Billing, AR, and
DC, monitors the service handling statuses through the Invoicing function, and displays the
service handling statuses in histogram, curve, or pie chart, which helps users to learn about the
service running statuses in time.
3.4 Reconciling the CBS Through the SMAP

The reconciliation function is mainly used to display reconciliation information between NEs
such as the CBP, Billing, Invoicing, AR, and DC. The running statuses of system services can
be displayed dynamically in real time, helping users to learn about the system running status.
3.5 Maintenance Tasks of the Operating Systems
This topic describes the maintenance tasks of the operating systems.
3.6 Maintenance Tasks of the Database

This topic describes the maintenance tasks of the database.
3.7 Maintenance Tasks of the Applications

This topic describes the maintenance tasks of the applications.

HUAWEI CBS
3 Daily Maintenance Routine Maintenance Guide
3.1 I2000 Alarm Handling

Access Browse Current Fault Alarms by Status on the I2000 client to learn the status in real
time.
Prerequisite
l The connection of the I2000 client and the NE is normal.
l The I2000 is equipped with the audio or alarm box. In this manner, alarms can be found
through audio and visual prompt.
Context
None.
Procedure
Step 1 Choose Fault > Browse Current Fault Alarms by Status on the I2000 client or click on
the toolbar. You can view alarms in four states, as shown in Figure 3-1.
Figure 3-1 Browse Current Fault Alarms by Status
Step 2 Check detailed information about alarms in Unacknowledged and uncleare to locate the
problem.
l
If
is an alarmtoneeds
moved to be processed,
Acknowledged right-click.the alarm and choose Acknowledge. The alarm
and uncleared

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l If an alarm does not exist or does not need to be processed, right-click the alarm and choose
Clear. The alarm is moved to Acknowledged and cleared.
Step 3 Choose Fault > Current Fault Alarms and click the hyperlink in Process Advice. The
maintenance engineers can open Alarm Reference Help, as shown in Figure 3-2.
Figure 3-2 Viewing alarm handling suggestions
Step 4 After the maintenance engineers drafts and implements the alarm processing scheme, the alarm
is cleared.
Step 5 Double-click the cleared alarm, and the Detail Information window is displayed. Click
Modify in the lower part of the Alarm Memo text box, enter the alarm maintenance experience,
and click Close.
----End
Example
None.
Exception Handling
None.
3.2 I2000 Performance Monitoring

Through I2000
in real time, andperformance monitoring,
the performance you can
is displayed check the
in column performance
chart index value of the NE
or line chart.

HUAWEI CBS
Prerequisite
l The connection between the I2000 client and the NE is normal.
l The performance monitoring task is created during installation and commissioning.
Context
Certain important KPI indexes of the CBS need to be monitored in real time. The maintenance
engineers can check the statistics through reports. In addition, they can learn the trend of KPI
indexes through performance monitoring. Table 3-1 shows the important KPI indexes of the
CBS.
Table 3-1 KPI indexes of the I2000
N Name Index Definition Statistics Statistics Default

o Range Period Alarm
Value
1 The rate of The index indicates Number of Five minutes Less than
successful the ratio of the successful 95%
calling number of calls/Number
successful calls to of call
the total number of attempts
calls in a period.
2 The rate of The index indicates Number of Five minutes Less than
successful the ratio of the successful 95%
recharging number of recharges/
successful
to the total recharges
number Number
rechargesof
of recharges in a
period.
3 The rate of The index indicates Number of Five minutes Greater than
offline CDR the ratio of the passby SMS 5%
number of SMS and CDRs +
voice offline CDRs Number of
to the total number passby call
of CDRs in a period. CDRs/
Number of
passby CDRs
+ Number of
normal CDRs
NOTE
The I2000 can monitor other items, for example, the usage of the file system space, the memory usage,
and the CPU load. It is recommended that you should check the items in the CDR pear hours.
Procedure
Step 1 Choose Performance > Performance Monitoring.

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Step 2 Choose the Monitoring Task Management tab. The I2000 lists all the created performance
monitoring tasks, as shown in Figure 3-3.
Figure 3-3 List of performance monitoring tasks
Step 3 After selecting a monitoring task, choose the Monitoring Result Display tab. You can obtain
the trend of the performance change through the column chart or line chart, as shown in Figure
3-4.
Figure 3-4 Monitoring result
Step 4 The maintenance

to different engineers
performance need to check
monitoring tasks.whether the trend of the data is abnormal according

HUAWEI CBS
l For the task of "the rate of successful calling", if the data curve is in the trend of decreasing
and the ratio of the number of successful calls to the total number of calls is less than 95%,
note the task and locate the problem.
l For the task of "the rate of successful recharging", if the data curve is in the trend of decreasing
and the ratio of the number of successful recharges to the total number of recharges is less
than 95%, note the task and locate the problem.
l For the task of "the rate of offline CDR", if the data curve is in the trend of increasing and
the ratio of the number of SMS and voice offline CDRs to the total number of CDRs is greater
than 5%, note the task and locate the problem.
----End
Example
None.
Exception Handling
If performance monitoring tasks are created, the maintenance engineers receive alarm messages
when the performance index is abnormal. Then, they can solve the problem in time. To know
how to process alarms on the I2000, see 3.1 I2000 Alarm Handling.
3.3 Monitoring the CBS Through the SMAP

The monitoring system monitors the running status of an NE such as the CBP, Billing, AR, and
DC, monitors the service handling statuses through the Invoicing function, and displays the
service handling statuses in histogram, curve, or pie chart, which helps users to learn about the
service running statuses in time.
Prerequisite
l Each NE in the system is connected normally.
l The NE data collected by the system is written into the OM central database.
Context
The monitoring interface focuses on the application running status and load status. The
monitoring interface consists of two layers of view.
l The first-layer view is called monitoring layer 0. It collects the status data of each NE in
the system and displays the real-time running status of the entire system.
l The second-layer view is called monitoring layer 1. It displays the service running status
of an NE and current data of each node.
Table 3-2 describes the detailed alarm information on an NE on the monitoring layer 0.

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Table 3-2 Description of icons at monitoring layer 0
Icon Description Alarm Status
Current session status on the l The green area indicates normal.

CBP. l The yellow area indicates an
alarm.
l The red area indicates a major
alarm.
This icon is described as l Green indicates normal.

follows:
l Yellow indicates an alarm.
l CDR stacking status.
l Red indicates a major alarm.
l Number of suspended
subscribers.
l
This icon is described as The green area indicates the
follows: number of subscribers or accounts
l Total number of subscribers that are processed normally.
who are settled daily on the l The red area indicates the number
CBP. of subscribers or accounts that fail
l Total number of subscribers to be processed.
for whom the Billing l The gray area indicates the
performs bill run. number of subscribers or accounts
l Total number of accounts that are not processed.
whose bills are formatted.
l Total number of accounts that
are deregistered by the AR.
Procedure
Step 1 Log in to the SMAP.
Step 2 Choose Monitor > Present > Index.
Step 3 The system displays monitoring layer 0, as shown in Figure 3-5. Maintenance engineers can
determine whether a service progress runs normally by checking the color of an icon at this layer.

HUAWEI CBS
Figure 3-5 Monitoring layer 0
Step 4 Double-click an NE monitoring icon at monitoring layer 0 to access monitoring layer 1 of this
NE. For example, double-click AR monitoring icon to access AR monitoring layer 1, as shown
in Figure
about 3-6. Maintenance engineers can monitor the current data and detailed information
a node.
Figure 3-6 AR monitoring layer 1

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Step 5 Click at the upper right corner at monitoring layer 0 to access the page for
configuring data such as alarm threshold and CDR stacking alarm threshold, as shown in Figure
3-7.
Figure 3-7 Configuration page at monitoring layer 0
----End
Example
None.
Exception Handling
Maintenance engineers can handle an alarm or error according to the following thoughts when
finding the alarm or error prompt on the monitoring interface:
Handle a CAPS alarm according to the exception handling of the Evaluating the Traffic on
the SCP.
Handle an error CDR according to the exception handling of the Checking the Offline CDR
on the CBP.
When the bill run data generated by the Billing is incorrect, exception information is recorded
in the corresponding task log. Maintenance engineers can rectify the exception according to the
exception information. To rectify the exception, do as follows:
1. Log in to the Billing.
2. Enable the log function by running setval -l debug.

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3. Access the log path ${HOME}/log/debug/bmp_debug.log.
When the deregistration data generated by the AR is incorrect, exception information is recorded
in the corresponding task log. Maintenance engineers can rectify the exception according to the
exception information. To rectify the exception, do as follows:
1. Log in to the server where the AR is located.

2. Enable the log function by running setval -l debug.
3. Access the log path ${HOME}/log/debug/bmp_debug.log.
If an error occurs when the Invoicing bills are formatted, maintenance engineers need to try to
format the bills again.
If other exceptions occur, contact Huawei engineers.
3.4 Reconciling the CBS Through the SMAP

The reconciliation function is mainly used to display reconciliation information between NEs
such as the CBP, Billing, Invoicing, AR, and DC. The running statuses of system services can
be displayed dynamically in real time, helping users to learn about the system running status.
Prerequisite
l Each NE in the system is connected normally.
l The NE data collected by the system is written into the OM central database.
Context
Reconciliation can be classified into the following types according to involved NEs:
l Reconciling the number of CDRs between the CBP and the Billing, that is, checking
whether the number of CDRs generated by the CBP is the same as that of the CDRs received
by the Billing
l Reconciling the number of bills between the Billing and the Invoicing, that is, checking
whether the number of bills generated by the Billing is the same as that of bills processed
by the Invoicing
l Reconciling the number of accounts between the Billing and the AR, that is, checking
whether the number of accounts on which the Billing performs bill run is the same as that
of accounts deregistered by the AR

l Reconciling the number of transactions between the DC and the AR, that is, checking
whether the number of transactions performed by the AR is the same as that of the
transactions processed by the DC
l Reconciling the number of transactions between the CBP and the AR, that is, checking
whether the number of transactions performed by the AR is the same as that of the
transactions received by the CBP
NOTE
In addition to the inter-NE reconciliation function, the CBP has the intra-NE reconciliation function to reconcile
the number of online CDRs. The reconciliation formula is as follows: Number of messages + Number of split
messages = Number of charging CDRs + Number of error CDRs + Number of CDRs for subscribers not charged.
The reconciliation page consists of the following parts:

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l NE reconciliation in the yellow box. Data on these NEs is reconciled by life cycle; that is,
data changes according to the bill cycle selected in the drop-down list box.
l NE reconciliation out of the yellow box. Data on these NEs is reconciled by date; that is,
data changes according to the displayed date.
Procedure
Step 2 Choose Monitor > Present > Index.
Step 3 The system displays monitoring layer 0.
Step 4 Click at the upper left corner to access the reconciliation interface, as shown
in Figure 3-8.
Figure 3-8 Reconciliation interface
Step 5 Select a date or bill cycle to view the reconciled data.
Step 6 Click at the upper right corner on the reconciliation page to access the configuration
page, as shown in Figure 3-9. You can configure the alarm thresholds for inter-NE
reconciliation.

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Figure 3-9 Configuration page of the reconciliation interface
----End
Example
None.
Exception Handling
If is displayed on the reconciliation monitoring interface, it indicates that the

data of the reconciled parties is different. Ask maintenance engineers to check the running
statuses of services on each NE.
3.5 Maintenance Tasks of the Operating Systems

This topic describes the maintenance tasks of the operating systems.
3.5.1 Checking the Space Usage of File Systems (ATAE)

This task enables you to check the space usage of file systems. High space usage of the file
systems affects the running of the system and applications.
3.5.2 Checking the Space Usage of File Systems (HP)
This taskaffects
systems enablestheyou to check
running thesystem
of the space usage of file systems. High space usage of the file
and applications.

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3.5.3 Checking the Space Usage of File Systems (IBM)

3.5.4 Checking the Usage of the File System Space on the PC Server
This maintenance item helps you monitor the usage of the disk space to prevent the system or
the application running fault that is caused by great disk space usage.
3.5.5 Checking Memory Usage (ATAE)

This task ena bles you to check memory usage. Insufficient memory causes poor system
performance, and even process start failure or service interruption.
3.5.6 Checking the Size of Free Memory (HP)

This task ena bles you to check the size of free memory. Insufficient memory causes poor system
performance and even service interruption.
3.5.7 Checking Memory Usage (IBM)

This task ena bles you to check memory usage. Insufficient memory causes poor system
3.5.8 Checking the Memory Usage on the PC Server
This topic describes how to check the memory usage on the PC server. The insufficient memory
affects the performance, and even the failure to start processes or interruption of services.
3.5.9 Checking the CPU Usage (ATAE)

This task ena bles you to check the CPU usage. High CPU usage causes call restriction and even
service interr uption.
3.5.10 Check ing the CPU Usage (HP)

This task ena bles you to check the CPU usage. High CPU usage causes call restriction and even
service interr uption.
3.5.11 Check ing the CPU Usage (IBM)

This task ena bles you to check the CPU usage. High CPU usage causes service exceptions and
even service interruption.
3.5.12 Check ing the CPU Load on the PC Server

This topic describes how to check the CPU load on the PC server. If the CPU load is very great,
the call is limited and even the service is interrupted.
3.5.13 Check ing the Status of Network Adapters (ATAE)

This task ena bles you to check the status of network ada pters. Abnormal network adapters causes
service failur e (such as communication interruption), and even service interruption.
3.5.14 Check ing the Status of Network Adapters (HP)

This task ena bles you to check the status of network adapters. Abnor mal network adapters causes
service failur e (such as call restriction), and even service interruption.
3.5.15 Check ing the Status of Network Adapters (IBM)

This task ena bles you to check the status of network adapters. Abnormal network adapters cause
service failur e (such as call restriction), and even service interruption.
3.5.16 Check ing the Status of the Network Adapter on the PC Server

If the status of the network adapter is abnormal, service abnormality, call limit, or service
interruption may occur. This task is performed to check detailed information about the status of
the network adapter.
3.5.17 Check ing the Status of the Two-Node Cluster (ATAE)

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This task is performed to check the status of the two-node cluster. If the status of the two-node
cluster is abnormal, serious security problems may occur in the system, and the switchover of
the two-node cluster may fail or the system is abnormal after the switchover.
3.5.18 Checking the Status of a Two-Node Cluster (HP)

This task enables you to check the status of a two-node cluster. If the status of a two-node cluster
is abnormal, serious security problems may occur in the system.
3.5.19 Checking the Status of a Two-Node Cluster (IBM)

3.5.20 Checking the Status of the Two-Node Cluster on the PC Server

This topic describes how to check the status of the two-node cluster. If the two-node cluster runs
abnormally, there is a great potential risk on the security of the system. The two-node cluster
may fail to be switched or the system is abnormal after the switchover.
3.5.21 Checking Core Files

This task enables you to check whether core files are generated. If core files are generated, critical
system faults may occur.
3.5.1 Checking the Space Usage of File Systems (ATAE)

Reference Standard
The space usage rate of each file system (especially /, /tmp, /var, ${TELLIN_DIR} , and /
opt) is less than 80%.
l The usage rate of / is less than 80%.
l The available space of /tmp is more than 500 MB.
l The available space of /var is more than 500 MB.
l The available space of /home is more than 500 MB.
l The available space of /opt is more than 800 MB.
Procedure
Step 1 Log in to a server as the root user.

Step 2 Check disk s pace.
# df -h
The information similar to the following is displayed:

Filesystem Size Used Avail Use% Mounted on
/dev/sda2 46G 40G 5.3G 89% /
tmpfs 4.0G 0 4.0G 0% /tmp
/dev/sda3 15G 9.6G 5.5G 64% /home
The values of Use% indicate the space usage of the file systems.
----End

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Exception Handling
If the space usage of each file system exceeds 80%, you need to clean the disk space. Before
deleting files, make sure that the files are unnecessary. If any important file is deleted by mistake,
the system cannot run properly.
The following describes file systems according to their types:
l File systems of an operating system

For example, /, /tmp, /var, /home, and /opt. If the space usage of the file systems of this
type is high, exercise caution when deleting files. It is recommended that you contact
Huawei engineers before deleting files.
You can delete temporary files in /var/tmp and core files.
l File systems of applications
The general causes for high space usage of file systems are as follows:
– Logs increase rapidly, but cannot be backed up or deleted in time.
– The temporary files that are generated during the installation and running of the system
are not deleted in time.
3.5.2 Checking the Space Usage of File Systems (HP)

Reference Standard
The space usage rate of each file system (especially /, /tmp, /var, and /opt) is less than 80%.
Procedure
Step 1 Log in to the active node and standby node as the root user.
Step 2 Check the space usage of file systems.
# bdf
Filesystem kbytes used avail %used
Mounted
on
/dev/vg00/lvol3 143360 59945 78225 43% /
/dev/vg00/lvol1 83733 30705 44654 41% /stand
/dev/vg00/lvol8 1048576 852155 195158 81% /var
/dev/vg00/lvol7 1069056 761592 288301 73% /usr
/dev/vg00/lvol4 1024000 10893 950105 1% /tmp
/dev/vg00/lvol6 2187264 1946813 225572 90% /opt
/dev/vg00/lvol5 2097152 841762 1179942 42% /home
The values of %Used indicate the space usage of the file systems.
----End

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Exception Handling
If the space usage of the file systems does not meet the standards, delete unnecessary files to
release the space of the file systems.
CAUTION
Before deleting files, make sure that the files are unnecessary.
3.5.3 Checking the Space Usage of File Systems (IBM)

Reference Standard
The space usage rate of each file system (especially /, /tmp, /var, and /opt) is less than 80%.
Procedure
Step 2 Check the space usage of file systems.
# df -m

Filesystem MB blocks Free %Used Iused %Iused
Mounted on
/dev/hd4 2048.00 1902.57 8% 2170 1% /
/dev/hd2 1344.00 110.56 92% 30933 9% /usr
/dev/hd9var
/dev/hd3 1024.00
4096.00 953.20
3963.58 7%
4% 482
77 1%
1% /var
/tmp
/dev/hd1 10240.00 6424.26 38% 1100 1% /home
/proc - - - - - /proc
/dev/hd10opt 2048.00 1960.33 5% 560 1% /opt
The values of %Iused indicate the space usage of the file systems.
----End
Exception Handling
If the space usage of the file systems does not meet the standards, delete unnecessary files to
release the space of the file systems.

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CAUTION
Before deleting files, make sure that the files are unnecessary.
3.5.4 Checking the Usage of the File System Space on the PC Server
This maintenance item helps you monitor the usage of the disk space to prevent the system or
the application running fault that is caused by great disk space usage.
Reference Standard
The usage of each file system space must be less than 80%. Note the usage of /, /tmp, /var, $
{TELLIN_DIR}, and /opt file systems.
NOTE
${TELLIN_DIR} is the installation directory of the application system.

l The usage of the / directory is less than 80%.
l The available space of the /tmp directory must be greater than 500 MB.
l The available space of the /var directory must be greater than 500 MB.
l The available space of the ${TELLIN_DIR} (directory where the application system is)
directory must be greater than 800 MB.
l The available space of the /opt directory must be greater than 800 MB.
Precaution
You can use the following two methods to check the space usages of file systems.
l Through I2000
l Through UNIX commands
The following procedure takes the second method as an example.
Procedure
Step 1 Log in as the root user.
Step 2 Check the disk space.

# df -k
The unit of the file system space is KB.
----End
Exception Handling
When the usage of each file system space is greater than 80%, you need to clean the disk space.
Before deleting a file, check whether the file can be deleted. If a file is deleted incorrectly, the
system may not run.
The following describes deletion of files:

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l File system of the operating system

When the usage of the file system such as /, /tmp, /var, and /opt is great, do not delete files
randomly. You are recommended to contact server engineers.
You need to clean core files and temporary files in /var/tmp.
l Application file system
When the usage of the file system such as ${TELLIN_DIR} is great, the disk space is great
due to the following reasons:
– The log is increasing rapidly and is not backed up in time.
– The temporary files during installation are not deleted in time, for example, $
{TELLIN_DIR}/tmp.
– The CDR is not backed up in time.
3.5.5 Checking Memory Usage (ATAE)

This task enables you to check memory usage. Insufficient memory causes poor system
Reference Standard
The idle memory is equal to or more than 10% of the total memory.
Procedure
Step 2 Check the status of the memory.
# free -t

total used
free shared buffers cached
Mem: 7991 6798 1193 0 255 5990
-/+ buffers/cache: 551 7440
Swap: 2055 0 2055
In the preceding information:
l The values in the Mem line indicate the usage of the physical memory:
– The total size of the physical memory is 7991 KB.
–
The size of the used physical memory is 6798 KB.
– The size of the free physical memory is 1193 KB.
l The values in the Swap line indicate the usage of the swap space:
– The total size of the swap space is 2055 KB.
– The size of the used swap space is 0 KB.
– The size of the free swap space is 2055 KB.
----End
Exception Handling
If the check result does not meet the check standard, contact Huawei engineers.

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3.5.6 Checking the Size of Free Memory (HP)

This task enables you to check the size of free memory. Insufficient memory causes poor system
performance and even service interruption.
Reference Standard
The idle memory is equal to or more than 10% of the total memory.
Procedure
Step 2 Check the size of free memory.
# top

Memory: 420380K (211660K) real, 673084K (373396K) virtual, 14214760K free
The value of free indicates the size of free memory.
Step 3 Check the size of physical memory.

# dmesg | grep Physical

Physical: 16746680 Kbytes, lockable: 13213884 Kbytes, available: 15232700 Kbytes
The value of Physical indicates the size of physical memory.
----End
Exception Handling
3.5.7 Checking Memory Usage (IBM)

This task enables you to check memory usage. Insufficient memory causes poor system
Reference Standard
When the memory usage remains unchanged or increases continuously, it indicates that the
memory usage is not proper.
Procedure
Step 2 Check the size of the memory.
# svmon

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size inuse free pin virtual

524277 428294 95983 34138 136745
NOTE
The units of the displayed values are 4 KB.
The displayed result is described as follows:
l size: size of the physical memory

l inuse: size of the used physical memory
l free: size of the free physical memory
l pin: size of the physical memory that cannot be converted into the swap space
l virtual: size of the virtual memory
----End
Exception Handling
3.5.8 Checking the Memory Usage on the PC Server

This topic describes how to check the memory usage on the PC server. The insufficient memory
affects the performance, and even the failure to start processes or interruption of services.
Reference Standard
Ensure that the idle memory is not less than 30% of the total memory.
Precaution
None.
Procedure
Step 2 Check the size of the idle memory.
# free -t

total used free shared buffers cached
Mem: 4147836 4086324 61512 0 140660 2859044
-/+ buffers/cache: 1086620 3061216
Swap: 1048552 0 1048552
Total: 5196388 4086324 1110064
The preceding information indicates that the total memory of the system is 5196388 KB and the
available memory is 1110064 KB.
----End
Exception Handling
The memory usage is great in the following situations:

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l The memory leakage occurs on the memory database used by the database server.
l The memory cannot be released because the automatic machine is suspended.
The memory usage varies according to the application; thus, you need to analyze the memory
usage according to the situation.
To obtain the average memory usage, use corresponding functions of the I2000.
3.5.9 Checking the CPU Usage (ATAE)

This task enables you to check the CPU usage. High CPU usage causes call restriction and even
service interruption.
Reference Standard
l The average idle rate of the CPU is equal to or more than 25%.
l The CPU usage rate for each process is less than or equal to 70%. Otherwise, record the
process name and the time when the CPU usage rate for the process is more than 70%.
Procedure
Step 2 Check the CPU usage.

# top

Cpu(s): 0.1% us, 0.0% sy, 0.0% ni, 99.9% id
, 0.0% wa, 0.0% hi, 0.0% si
l us: CPU usage of user processes

l sy: CPU usage of system processes
l id: idle CPU rate
l wa: wait time of the CPU, which is caused by low I/O speeds
----End
Exception Handling
If the check result does not meet the check standard, perform the following operations:
Step 1 If the CPU usage does not meet the check standard, you need to run the top command to check
whether all the process run properly. If any process runs abnormally, determine whether the
process is necessary. If the process is not necessary, end the process.
Step 2 If the CPU idle rate is less than 25%, it indicates that system hardware performance is poor and
capability expansion is required.
----End

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3.5.10 Checking the CPU Usage (HP)

This task enables you to check the CPU usage. High CPU usage causes call restriction and even
service interruption.
Reference Standard
l The average idle rate of the CPU is equal to or more than 25%.
l The CPU usage rate for a single process is less than or equal to 70%.
Procedure
# top

Cpu states:
CPU LOAD USER NICE SYS IDLE BLOCK SWAIT INTR SSYS
0 0.01 0.0% 0.0% 0.2% 99.8% 0.0% 0.0% 0.0% 0.0%
1 0.07 0.0% 0.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0%
2 0.00 0.0% 0.0% 0.0% 100.0% 0.0% 0.0% 0.0% 0.0%
3 0.06 0.0% 0.0% 0.2% 99.8% 0.0% 0.0% 0.0% 0.0%
--- ---- ----- ----- ----- ----- ----- ----- ----- -----
avg 0.03 0.0% 0.0% 0.2% 99.8% 0.0% 0.0% 0.0% 0.0%
Memory: 327792K (126964K) real, 515052K (206280K) virtual, 745104K free Page# 1/5
TTY
? PID
48 USERNAME
root PRI
152 NI
20 SIZE 2688K
3024K RES STATE
run TIME %WCPU
25:43 0.33 0.33 COMMAND
%CPU vxfsd
? 1420 root 152 20 162M 56920K run 4:08 0.22 0.21 cimserver
? 4463 root -27 20 47396K 39576K run 14:47 0.18 0.18 cmcld
? 1804 root 152 20 113M 16168K run 1:55 0.14 0.14 vxsvc
? 1413 root 152 20 25416K 3628K run 0:23 0.12 0.12 rpcd
pts/tb 15782 root 178 20 10868K 1000K run 0:00 0.13 0.10 top
? 512 root 152 20 7740K 1948K run 1:37 0.10 0.10 utmpd
? 1640 root 152 20 23820K 2856K run 0:22 0.08 0.08 swagentd
? 38 root 152 20 216K 192K run 8:20 0.06 0.06 schedcpu
? 966 root 152 20 11120K 1356K run 0:04 0.06 0.06 automountd
? 2158 root 154 10 8604K 1180K sleep 20:07 0.05 0.05 psmctd
? 19 root 191 20 144K 128K run 2:07 0.04 0.04
ksyncer_daemon
? 1 root 152 20 1960K 564K run 0:27 0.04 0.04 init
? 40 root 191 20 144K 128K run 0:01 0.04 0.04 cmcd
? 1296 root 152 20 9304K 1420K run 0:00 0.04 0.04 snmpdm
? 0 root 127 20 72K 64K sleep 0:48 0.02 0.02 swapper
? 2 root 128 20 72K 64K sleep 0:16 0.02 0.02 vhand
? 3 root 128 20 72K 64K sleep 2:11 0.02 0.02 statdaemon
? 4 root 128 20 72K 64K sleep 0:11 0.02 0.02 unhashdaemon
? 10 root 152 20 72K 64K sleep 4:30 0.02 0.02 nfsktcpd
? 11 root 152 20 288K 256K run 0:02 0.02 0.02 autofskd
? 12 root 147 20 72K 64K sleep 0:01 0.02 0.02 lvmkd
? 20 root 133 20 72K 64K sleep 0:04 0.02 0.02 lvmdevd
? 23 root 100 20 72K 64K sleep 0:28 0.02 0.02 supsched

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l LOAD: current CPU usage

l USER : CPU usage of user processes
l SYS: CPU usage of system processes
l
IDLE: CPU idle rate
l %CPU: CPU usage of a single process
----End
Exception Handling
If the check result does not meet the check standard, resolve the problem by using the following
methods:
Step 1 If the CPU usage does not meet the check standard, you need to run the top command to check
whether processes run abnormally.
Step 2 If the CPU idle rate is less than 25% and all the processes run properly, it indicates that system
hardware performance is poor and capability expansion is required.
----End
3.5.11 Checking the CPU Usage (IBM)

This task enables you to check the CPU usage. High CPU usage causes service exceptions and
even service interruption.
Reference Standard
The average idle rate of the CPU is equal to or more than 25%.
l
l The CPU usage rate for a single process is less than or equal to 70%.
Procedure
# vmstat 1 10

kthr memory page faults cpu
----- ----------- ------------------------ ------------ -----------
r b avm fre re pi po fr sr cy in sy cs us sy id wa pc ec
1 1 84231 912032 0 0 0 0 0 0 226 49 35 0 0 99 0 0.01 7.5
0 0 84235 912029 0 0 0 0 0 0 238 2236 70 0 1 98 1 0.01 6.5
0 0 84235 912029 0 0 0 0 0 0 237 2080 32 0 0 99 0 0.01 10.3
0 0 84235 912029 0 0 0 0 0 0 235 2139 48 0 0 99 0 0.01 4.6
0 0 84235 912029 0 0 0 0 0 0 229 2080 28 0 0 99 0 0.01 8.1
0 0 84235 912029 0 0 0 0 0 0 246 2140 48 0 0 99 0 0.01 5.6
0 0 84235 912029 0 0 0 0 0 0 235 2080 30 0 0 99 0 0.01 4.9
0 0 84235 912029 0 0 0 0 0 0 238 2141 50 0 0 99 0 0.01 5.4
0 0 84235 912029 0 0 0 0 0 0 243 2080 27 0 0 99 0 0.01 4.5
0 0 84235 912029 0 0 0 0 0 0 239 2139 46 0 0 99 0 0.01 7.4

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l us: CPU usage of user processes

l sy: CPU usage of system processes
l id: CPU idle rate
l
wa: wait time of the CPU, which is caused by low I/O speeds.
# topas

Name PID CPU% PgSp Owner
topas 16636 0.0 1.3 root
dtscreen 21034 0.0 0.5 root
dtfile 7590 0.0 1.7 root
syncd 5750 0.0 0.5 root
gil 2838 0.0 0.1 root
xmgc 2064 0.0 0.0 root
aixmibd 46220 0.0 0.6 root
In the preceding information, CPU% indicates the CPU usage of a single process.

----End
Exception Handling
Step 1 If the CPU usage does not meet the check standard, you need to run the topas command to check
whether processes run abnormally.
Step 2 If the CPU idle rate is less than 25% and all the processes run properly, it indicates that system
hardware performance is poor and capability expansion is required.
----End
3.5.12 Checking the CPU Load on the PC Server

This topic describes how to check the CPU load on the PC server. If the CPU load is very great,
the call is limited and even the service is interrupted.
Reference Standard
The average idle CPU usage cannot be less than 25%.
Precaution
None.
Procedure
# top

Cpu(s): 0.1% us, 0.0% sy, 0.0% ni, 99.9% id
, 0.0% wa, 0.0% hi, 0.0% si

HUAWEI CBS
You need to pay attention to the following parameters:
l us indicates the CPU usage of the user process.

l sy indicates the CPU usage of the system process.
l id indicates the idle CPU usage.

l wa indicates the CPU usage of I/O waiting. The I/O waiting time is caused by the low rate
of I/O.
----End
Exception Handling
If the check result does not conform to the check standard, do as follows:
Step 1 If the CPU usage does not conform to the check standard, you need to run the top command to
check whether abnormal progresses are running.
Step 2 If the average CPU idle rate is lower than 25%, and no abnormal process exists in the system,
the hardware resources of the system are insufficient. You are then required to expand the
hardware resources.
----End
3.5.13 Checking the Status of Network Adapters (ATAE)

This task enables you to check the status of network adapters. Abnormal network adapters causes
service failure (such as communication interruption), and even service interruption.
Reference Standard
The following conditions are met:
l The network adapters on the active node and standby node are in the RUNNING state.
l The transmission rate of each network adapter on the active node and standby node is 100
Mbit/s or 1000 Mbit/s in full-duplex mode, and the working mode is auto-negotiation.
Procedure
Step 2 Check the status of all network adapters.

# ifconfig -a

eth0 Link encap:Ethernet HWaddr 00:18:82:35:05:4E
inet addr:192.168.0.185 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::218:82ff:fe35:54e/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:2861537 errors:0 dropped:0 overruns:0 frame:0
TX packets:10 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:238299594 (227.2 Mb) TX bytes:748 (748.0 b)
Interrupt:169
eth3 Link encap:Ethernet HWaddr 00:18:82:35:05:4C

inet addr:10.164.124.185 Bcast:10.164.124.255 Mask:255.255.255.0

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inet6 addr: fe80::218:82ff:fe35:54c/64 Scope:Link

UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX bytes:34352805348 (32761.3 Mb) TX bytes:8704301796 (8301.0 Mb)
Base address:0xcf00 Memory:fdce0000-fdd00000
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX bytes:246036 (240.2 Kb) TX bytes:246036 (240.2 Kb)
Step 3 Check the transmission rates and working modes of the network adapters.
For example, you can run the following command to check the transmission rate and working
mode of the eth0 network adapter:
# ethtool eth0

Settings for eth0:
Supported ports: [ MII ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full

Advertised auto-negotiation: Yes
Speed: 1000Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 1
Transceiver: internal
Auto-negotiation: on
Supports Wake-on: g
Wake-on: d
Current message level: 0x000000ff (255)
Link detected: yes
According to the preceding information, the transmission rate of the network adapter is 1000
Mbit/s in full-duplex mode, and the working mode is auto-negotiation.
----End
Exception Handling
If the status of the network adapters is abnormal, or the transmission rates or working modes of
network adapters are incorrect, contact Huawei datacom engineers to check switch
configurations.
3.5.14 Checking the Status of Network Adapters (HP)

This task enables you to check the status of network adapters. Abnormal network adapters causes
service failure (such as call restriction), and even service interruption.

HUAWEI CBS
Reference Standard
l The software is in the CLAIMED state.
l The hardware is in the UP state.
l The transmission rate is 100 Mbit/s or 1000 Mbit/s.
l The communication mode is full-duplex.
l The working mode is auto-negotiation.
Procedure
Step 2 Check the status of the software of the network adapters.
# ioscan -fnkC lan

Class I H/W Path Driver S/W State H/W Type Description
========================================================================
lan 0 0/1/2/0 iether CLAIMED INTERFACE HP PCI-X 1000Base-T
Dual-port Built-in
lan 1 0/1/2/1 iether CLAIMED INTERFACE HP PCI-X 1000Base-T
Dual-port Built-in
lan 2 0/2/1/0/6/0 igelan CLAIMED INTERFACE HP A9784-60002 PCI/PCI-
X 1000Base-T FC/GigE Combo Adapter
Step 3 Check the status of the hardware of the network adapters.
# lanscan

Hardware Station Crd Hdw Net-Interface NM MAC HP-DLPI DLPI
Path Address In# State NamePPA ID Type Support Mjr#
0/1/2/0 0x0018FE28A00E 0 UP lan0 snap0 1 ETHER Yes 119
0/1/2/1 0x0018FE28A00F 1 UP lan1 snap1 2 ETHER Yes 119
0/2/1/0/6/0 0x0016353E84CF 2 UP lan2 snap2 3 ETHER Yes 119
Step 4 Check the transmission rate, communication mode, and working mode of a network adapter.
# lanadmin -x Network adapter No.
For example, run the following command:
# lanadmin -x lan0

Speed = 1000 Full-Duplex.
Autonegotiation = On.
l 1000 indicates that the transmission rate of the network adapter is 1000 Mbit/s.
l Full-Duplex indicates that the communication mode of the network adapter is full-duplex.
l Autonegotiation indicates that the working mode of the network adapter is auto-negotiation.
----End

HUAWEI CBS
Exception Handling
l If the software or hardware of a network adapter does not work properly, contact HP
engineers.
l If the transmission rate, communication mode, or working mode of a network adapter is
incorrect, you can set the incorrect parameter again provided that services are not affected.
# lanadmin -X auto_on Network adapter No.
For example, run the following command:
# lanadmin -X auto_on 0
If the setting is successful, the information similar to the following is displayed:
WARNING: anincorrect setting couldcause serious network problems!!!
Driver is attempting tosetthenewspeed
Reset will take approximately 11 seconds
3.5.15 Checking the Status of Network Adapters (IBM)

This task enables you to check the status of network adapters. Abnormal network adapters cause
service failure (such as call restriction), and even service interruption.
Reference Standard
In normal cases, make sure that:
l The network adapters on the active node and standby node are available.
l The transmission rate of each network adapter on the active node and standby node is 100
Mbit/s or 1000 Mbit/s in full-duplex mode, and the working mode is auto-negotiation.
Procedure
Step 2 Check the status of the network adapters.
# lsdev -Cc adapter | grep ent

ent0 Available 05-08 2-Port 10/100/1000 Base-TX PCI-X Adapter (14108902)
Step 3 Check the transmission rate and working mode of a network adapter.
# entstat -d Device No. | grep Speed
Assume that the value of Device No. is ent0.

Media Speed Selected: Auto negotiation
Media Speed Running: 1000 Mbps Full Duplex
----End

HUAWEI CBS
Exception Handling
l If the network adapter is in the abnormal state, contact IBM engineers.
l If the transmission rate or working mode is incorrect, use the SMIT tool to change the
transmission rate or working mode provided that services are not affected.
# smit chgenet
Select a network adapter whose attributes need to be modified. On the screen that appears,
change the value of Media Speed as required.
Change / Show Characteristics of an Ethernet Adapter
Type or select values in entry fields.
Press Enter AFTER making all desired changes.
[Entry Fields]
Ethernet Adapter ent0
Description 2-Port 10/100/1000 Base-
TX PCI-X Adapter (14108902)
Status Available
Location 07-08
Transmit jumbo frames
no
Enable hardware transmit and receive checksum yes
Media speed
Auto_Negotiation
Enable ALTERNATE ETHERNET address
no
ALTERNATE ETHERNET address
[0x000000000000]
Apply change to DATABASE only
no
Enable failover mode disable
NOTE
The options of Media Speed are as follows:

l 10_Half_Duplex : 10 Mbit/s in half-duplex mode
l 10_Full_Duplex: 10 Mbit/s in full-duplex mode
l 100_Half_Duplex : 100 Mbit/s in half-duplex mode
l 100_Full_Duplex: 100 Mbit/s in full-duplex mode
l 1000_Full_Duplex : 1000 Mbit/s in full-duplex mode
l Auto_Negotiation : auto-negotiation of transmission rates and working modes
3.5.16 Checking the Status of the Network Adapter on the PC Server

If the status of the network adapter is abnormal, service abnormality, call limit, or service
interruption may occur. This task is performed to check detailed information about the status of
the network adapter.
Reference Standard
In normal condition, make sure that:
l The status of each NIC is RUNNING.

l The transmission rate is 100 Mbit/s full-duplex or 1000 Mbit/s full-duplex and the working
mode is auto-negotiation.
Precaution
None.

HUAWEI CBS
Procedure
Step 2 Check the status of the network adapter.
# ifconfig -a
Step 3 Check the rate and working mode of the network adapter.
Checking the eth1 network adapter is used as an example.
# ethtool eth1

Settings for eth1:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
1000baseT/Full
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
1000baseT/Full
Advertised auto-negotiation: Yes
Speed
: 1000Mb/s
Duplex : Full
Port: Twisted Pair
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
Supports Wake-on: umbg
Wake-on: d
Current message level: 0x00000007 (7)
Link detected: yes
Where, the transmission rate of the NIC is 1000 Mbit/s and full-duplex and the working mode
is auto-negotiation.
----End
Exception Handling
If the network adapter is in abnormal state, or the rate and working mode of the network adapter
are incorrect, contact Huawei engineers.
3.5.17 Checking the Status of the Two-Node Cluster (ATAE)

This task is performed to check the status of the two-node cluster. If the status of the two-node
cluster is abnormal, serious security problems may occur in the system, and the switchover of
the two-node cluster may fail or the system is abnormal after the switchover.
Reference Standard
In normal condition, the status of the two-node cluster is as follows:
l On the host phost1_1:

The ASMainGrp and FaultSpyGrp service group is in ONLINE state.
l On the host phost1_2:
– The ASMainGrp service group is in OFFLINE state.

HUAWEI CBS
– The FaultSpyGrp service group is in ONLINE state.
Precaution
You
log: can check the status of the two-node cluster in the following log files in
/var/VRTSvcs/
l engine_A.log: recording operations performed on the VCS and information about the agent
script.
l bmp_spy.log: recording monitoring information about BMP resources.
l informix_spy.log: recording monitoring information about Informix resources.
l oracle_spy.log: recording monitoring information about Oracle resources.
l fault_spy.log: recording monitoring information about FaultSpy resources.
l atae_lvm_volume_group.log: recording monitoring information about
ATAELVMVolumeGroup resources.
Procedure
Step 1 Log in to the active node and the standby node as the root user.
Step 2 Check the status of the two-node cluster.

# hastatus -sum
The system displays the information similar to the following:

-- SYSTEM STATE
-- System State Frozen
A
A phost1_1
phost1_2 RUNNING
RUNNING 0
0
-- GROUP STATE
-- Group System Probed AutoDisabled State
B ASMainGrp phost1_1 Y N ONLINE
B ASMainGrp phost1_2 Y N OFFLINE
B FaultSpyGrp phost1_1 Y N ONLINE
B FaultSpyGrp phost1_2 Y N ONLINE
----End
Exception Handling
If the result does not meet the standard, locate the fault by analyzing logs.
If you need to restart the two-node cluster manually, see the HUAWEI CBS Installation Guide
or contact Huawei engineers.
3.5.18 Checking the Status of a Two-Node Cluster (HP)

Reference Standard
l The cluster is in the up state.
l The package is in the up or running state.

HUAWEI CBS
l The node switchover function of the package is enabled.
Procedure
Step 2 Check the running status of the two-node cluster.
# cmviewcl -v

CLUSTER STATUS
cluster up
NODE STATUS STATE

host1 up running
PACKAGE
appkg STATUS
up STATE
running AUTO_RUN
enabled NODE
host1
Node_Switching_Parameters:
NODE_TYPE STATUS SWITCHING NAME
Primary up enabled
host1a (current)
Alternate up enabled
host1b
----End
Exception Handling
If the status of the two-node cluster is abnormal, rectify the problem according to logs.
If the problem persists, contact Huawei engineers.
3.5.19 Checking the Status of a Two-Node Cluster (IBM)

Reference Standard
The proper status of the two-node cluster is as follows:
l Cluster status
– In the case of the two-node cluster software HACMP5.2, the clstrmgrES, clinfoES,
and clsmuxpdES processes are in the active state on the active node and standby node.
– In the case of the two-node cluster software HACMP5.3 or a later version, the
clstrmgrES and clinfoES processes are in the active state on the active node and
standby node.
– The appspy process is in the active state on the active node and is in the inoperative
state on the standby node.
l Network status
– In the case of the two-node cluster in cold standby mode, the boot IP address on the
active node is in the DOWN state, and other IP addresses are in the UP state.
–
In
UPthe case of the two-node cluster in hot standby mode, all the IP addresses are in the
state.

HUAWEI CBS
Precaution
l In the cluster software of HACMP5.3 or a later version, the clsmuxpdES process is
integrated into the clstrmgrES process. Therefore, you cannot find the clsmuxpdES
process.
l If the appspy processes on the active node and standby node are in the inoperative state,
it indicates that the package of the system or the clinfo process on the active node is not
running. In this case, the two-node cluster cannot be switched over.
Procedure
Step 2 Check the status of the two-node cluster.
1. Check the status of the processes of the two-node cluster.
# lssrc -g cluster

Subsystem Group PID Status
clstrmgrES cluster 450718 active
clinfoES cluster 503888 active
2. Check the status of the appspy process.
# lssrc -s appspy
The following information is displayed on the active node:

appspy 19514 active
The following information is displayed on the standby node:

appspy inoperative
Step 3 Check the network status.

# /usr/sbin/cluster/clstat
NOTE
If the preceding command cannot be used, run the /usr/sbin/cluster/clinfo command to restart the clinfo
process.

clstat - HACMP Cluster Status Monitor
-------------------------------------
Cluster: appcluster (1143602211)
Thu Mar 30 15:39:16 BEIST 2006
State: UP Nodes: 2
SubState: STABLE
Node: host1a State: UP
Interface: host1a_boot (0) Address: 10.10.11.11
State: DOWN
Interface: host1a_standby (0) Address: 10.71.11.11
State: UP
Interface: host1a_tty (1) Address: 0.0.0.0
State: UP
Interface: share_ip (0) Address: 10.10.11.13
State: UP
Resource Group: app_reg State: On line

HUAWEI CBS
Node: host1b State: UP

Interface: host1b_boot (0) Address: 10.10.11.12
State: UP
Interface: host1b_standby (0) Address: 10.71.11.12
State: UP
Interface: host1b_tty (1) Address: 0.0.0.0
State: UP
----End
Exception Handling
Step 1 Run the smit clstart command to restart the cluster software if the cluster software is not started
on the active node or standby node, that is, not all the clstrmgrES, clsmuxpdES , and
clinfoES processes are displayed after you run the lssrc -g cluster command.
Step 2 Run the startsrc -s appspy command to activate the appspy process if the appspy process on
the active node is in the inactive state.
----End
3.5.20 Checking the Status of the Two-Node Cluster on the PC

Server
This topic describes how to check the status of the two-node cluster. If the two-node cluster runs
abnormally, there is a great potential risk on the security of the system. The two-node cluster
may fail to be switched or the system is abnormal after the switchover.
Reference Standard
The two-node cluster runs normally and no error message is displayed.
Precaution
Perform the following operations on the active and standby nodes.
Procedure
Step 1 Log in to the active node or the standby node as the root user.
Step 2 Run the following command to check the running status of the two-node cluster:
# hastatus -sum
The system displays the following information:

-- SYSTEM STATE
-- System State Frozen
A node-01 RUNNING 0
A node-02 RUNNING 0
If the State column of each node is displayed as RUNNING, it indicates that the status of the
cluster is normal.
----End

HUAWEI CBS
Exception Handling
If the result does not meet the standard, analyze the fault according to logs, and then locate the
cause. The log files of the two-node cluster are in /var/VRTSvcs/log. Run the more command
to check the logs of the two-node cluster, and then locate the cause of the exception. If you need
to restart the two-node cluster manually, see the HUAWEI CBS Installation Guide or contact
Huawei engineers.
3.5.21 Checking Core Files

This task ena bles you to check whether core files are generated. If core files are generated, critical
system faults may occur.
Reference Standard
No core files exist.
Precaution
Perform the f ollowing operations on the active node and standby node: (The operations may
affect system performance. Therefore, perform the operations when the traffic is low.)
Procedure
Step 2 Search for core files.
# find / -name "*core*" -print
----End
Exception Handling
If core files are generated, contact Huawei engineers.
3.6 Maintenance Tasks of the Database

This topic describes the maintenance tasks of the database.
3.6.1 Checking the Status of the SMDB

This task is performed to check the status of the SMDB. Abnormal database status can cause
problems, such as failure to release cards and failure to store CDRs in the database, even service
interruption.
3.6.2 Checking the Space Usage of the SMDB

This task is performed to check the space usage of the SMDB. Insufficient space can cause
service failures.
3.6.3 Backing Up the Data of the Memory Database

This topic describes how to perform level-0 backup for the SMDB to prevent the loss of important
data when severe system exceptions occur. To ease the impact of the SMDB backup on the
system running, perform

02:00:00-03:00:00 in the the level-0
early backup when the traffic is light, for example, at a time in
morning.

HUAWEI CBS
3.6.4 Checking the Status of the Listener of the Oracle Database

This task enables you to check the status of the listener of the Oracle database. If the status of
the listener is abnormal, the Oracle database cannot be connected properly.
3.6.5 Checking Usage of the Oracle Tablespaces

This task is performed to check the usage of the Oracle tablespaces. Insufficient tablespaces can
cause service failures.
3.6.6 Checking the Status of the Listening Port of the Oracle Database
This task enables you to check the status of the listening port of the Oracle database. If the status
of the listening port is abnormal, the connection to the Oracle database fails.
3.6.7 Checking the Connection Logs of the Oracle Database

This task ena bles you to check whether error information is recorded in the connection logs of
the Oracle database. If any exception occurs, the Oracle database cannot be connected properly.
3.6.8 Backing Up the Data of the Oracle Database

This topic describes how to perform the level-0 backup operation for the Oracle database to
prevent the loss of important data when severe system exceptions occur.
3.6.9 Checking the Status of the Informix Database
This task ena bles you to check the status of the Informix database. If the status of the Informix
database is abnormal, the running of services is affected.
3.6.10 Check ing the Space Usage of the Informix Database

This task ena bles you to check the space usage of the Informix database. Insufficient space causes
service failur e.
3.6.11 Check ing Logical Log Backup of the Informix Database

This topic describes the method of checking the logical log backup of the Informix database.
3.6.12 Backing Up the Data of the Informix Database

This topic describes how to perform the level-0 backup operation for the Informix database to
3.6.13 Checking the Status of the SQL Server Database

This topic describes how to check the status of the SQL server database, ensuring that the SQL
server database runs normally.
3.6.14 Check ing the Tablespace of the SQL Server Database

To check the usage of the table space of the database to make a plan for the using of storage
space in time to prevent system exceptions caused by insufficient table s pace.
3.6.15 Backing Up the Data of the SQL Server Database

You can back up the data of the database through the intelligent query wizard of the Microsoft
SQL Server 2000.
3.6.16 Check ing the Status of the DB2 Database

This topic describes how to check the status of the DB2 database, ensuring that the DB2 database
runs normally.
3.6.17 Check ing the Tablespace of the DB2 Database

This topic describes how to check the tablespace of the DB2 database. To check the usage of
the table space of the database to make a plan for the using of storage space in time to prevent
system exceptions caused by insufficient table space.

HUAWEI CBS
3.6.1 Checking the Status of the SMDB

This task is performed to check the status of the SMDB. Abnormal database status can cause
problems, such as failure to release cards and failure to store CDRs in the database, even service
interruption.
Reference Standard
In normal condition, the status is as follows:
l Status of the communication between the active node and standby node of the SMDB
The difference between the values of MsgID and AckMsgID must be less than 1.
Otherwise, it indicates that an exception occurs in the communication between the active
node and standby node of the SMDB.
l Status of the SMDB
The System Mode of the active node is Primary, and the System Mode of the standby node is
Secondary.
Precaution
None.
Procedure
Step 1 Log in to the system as the smdb user.
Step 2 Run the following command to check the status of the memory database:
% mdstatus -s

Shared memory System Info
System Mode: Primary

Current SCN: 200
Total Database Size : 673.51 MB

CLB Memory Size : 20.00 MB
Root Memory Size : 39.51 MB
Data Memory Size : 272.00 MB
Data Used Memory Size : 128.00 KB
Temp Data Memory Size : 50.00 MB
Temp Data Used Memory Size : 0 B
System Memory Size : 292.00 MB
System Used Memory Size : 78.93 MB
----End
Exception Handling
If the check result does not meet the standard, contact Huawei engineers.
3.6.2 Checking the Space Usage of the SMDB

This task
service is performed to check the space usage of the SMDB. Insufficient space can cause
failures.

HUAWEI CBS
Reference Standard
The sum of Free Size is greater than 20% of the sum of Total Size for each space.
Precaution
None.
Procedure
Step 1 Log in to the active node and standby node as the smdb user.
Step 2 Run the following command:
% mdstatus -sp
Spaces
Name Information: Type Create Time Total Size Free
Size
------------------------------- --------- ------------------- ----------
---------
dspace0 data 2009-10-22 21:52:30 16.00 MB 15.81 MB
space1 data 2009-10-22 21:52:30 20.00 MB 20.00 MB
------------------------------- --------- ------------------- ----------
---------
ispace0 index 2009-10-22 21:52:30 16.00 MB 16.00 MB
------------------------------- --------- ------------------- ----------
---------
hspace0 hash 2009-10-22 21:52:30 20.00 MB 6.39 MB
Check whether the available memory of each space occupies more than 20%.
----End
Exception Handling
If the remaining space is less than 20% of the total space, locate the fault. If the fault cannot be
located, contact Huawei engineers. Check whether the database space needs to be increased. To
increase the space, you can refer to the following steps. (The following commands are for
reference only. Please use the command parameters according to the actual situation.)
Step 1 Log in to the active node and standby node as the smdb user.
Step 2 Run the following command to access the mdsql tool operation interface:
% mdsql
Step 3 Run the following command to create a space:

The command format for creating a space is as follows:
create space space_name type [temp] data|hash|index size value

HUAWEI CBS
NOTE
l The variable space_name indicates the name of a space.
l The field type indicates the type of a space. The types of a space are divided into four categories,
namely, data, hash, index, and temp data. The space of the data type is used for storing data in the
synchronization table of the two-node cluster. The space of the hash type is used for storing the hash
data of the hash index. The space of the index type is used for storing the node data of the hash index.
The space of the temp data type is used for storing temporary table data.
l The variable value indicates the size of a space, in MB. The value ranges from 16 to 1024.
Assume that you need to create a space named test0, the type is data, and the size is 17 MB. The
relevant command is as follows:
admin#dbsql> create space test0 type data size 17 ;
If the command is run successfully, the following information is displayed:

create space test0 succeeded.
Step 4 Run the following command to exit the mdsql tool:

admin#dbsql> exit
Step 5 Use the mdalter tool to add a storage unit dynamically.

% mdalter -addspace <space size> <space type>
Run the following command:
% mdalter -addspace 16 1
The following information is displayed after the successful execution:
Create space succeeded! spaceID=3.

Step 6 Run the following command to confirm the successful execution.
% mdstatus -sp

Spaces Information:
Name Type Create Time Total Size Free
Size
------------------------------- --------- ------------------- ----------
---------
dspace0 data 2009-10-22 21:52:30 16.00 MB 15.81 MB
space1 data 2009-10-22 21:52:30 20.00 MB 20.00 MB
test0 data 2009-10-23 16:22:32 17.00 MB 17.00 MB
------------------------------- --------- ------------------- ----------
---------
ispace0 index 2009-10-22 21:52:30 16.00 MB 16.00 MB
------------------------------- --------- ------------------- ----------
---------
hspace0 hash 2009-10-22 21:52:30 20.00 MB 6.39 MB
----End
3.6.3 Backing Up the Data of the Memory Database

This topic describes how to perform level-0 backup for the SMDB to prevent the loss of important
data when severe system exceptions occur. To ease the impact of the SMDB backup on the
system running, perform

02:00:00-03:00:00 in the the level-0
early backup when the traffic is light, for example, at a time in
morning.

HUAWEI CBS
Prerequisite
The available space size of the backup directory must be greater than the size of the SMDB.
Context
None.
Procedure
Step 1 Log in to the active node of the CBP system as the smdb user.
Step 2 Check the available space size of the backup directory.
l IBM/ATAE
% df -k BackupDir
l
HP
% bdf BackupDir
NOTE
BackupDir: indicates the backup directory of the SMDB, specified by the DBFilePath parameter in the
$HOME/smdb/cfg/smdb_config.cfg file.
Step 3 Check the size of the SMDB.

% mdstatus -s
The value of Total Database Size displayed on the screen indicates the size of the SMDB.
Step 4 Access the bin directory of the SMDB.

% cd $HOME/smdb/bin
Step 5 Spring the level-0 backup.

% mdbackup -l
NOTE
Running this command is to start the backup. To check whether the backup is complete, run the mdbackup
-s command to see the progress.
If the SMDB runs in single-node mode, you need to run the mdmode -s primary -f command to change
to the active-node mode. After the mdb_pmon process starts the mdb_dwrt process, you can perform the
level-0 backup.
----End
Exception Handling
If any exception occurs, do as follows:
1. Check whether the disk space of the backup directory is sufficient.

(1) Log in to the active node as the root user.
(2) Check the disk space.
l IBM/ATAE
# df -m
l HP

HUAWEI CBS
# bdf
The value of Use% or %Used displayed on the screen indicates the usage of a file
system. The space usage of each file system must be less than 80%.
(3) If the usage is higher than 80%, you need to increase the disk space or delete outdated
files from existing disks through FTP. Then back up log files again.
2. If the fault persists, contact Huawei engineers.
3.6.4 Checking the Status of the Listener of the Oracle Database

This task enables you to check the status of the listener of the Oracle database. If the status of
the listener is abnormal, the Oracle database cannot be connected properly.
Reference Standard
The listener is in the READY or UNKNOWN state.
Procedure
Step 1 Log in to the active node as the oracle user.
Step 2 Check the status of the listener.
% lsnrctl status
The following information is displayed:

Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1521)))
STATUS of the LISTENER
------------------------
Alias LISTENER
Version TNSLSNR for Linux: Version 11.1.0.6.0 - Production
Start Date 24-MAR-2010 11:04:59
Uptime 1 days 3 hr. 32 min. 43 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /opt/oracle/product/11.1/network/admin/listener.ora
Listener Log File /opt/oracle/diag/tnslsnr/bme232/listener/alert/log.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=bme232)(PORT=1521)))
Services Summary...
Service "ora" has 1 instance(s).
Instance "ora", status READY, has 1 handler(s) for this service...
The command completed successfully
If the status of the listener is normal, the following information is displayed:

----End
Exception Handling
l If the following information is displayed after you run the lsnrctl status command, it
indicates that the listener is not started:
TNS-12541: TNS:no listener
In this case, run the lsnrctl start command to start the listener.

HUAWEI CBS
l If other error information is displayed after you run the lsnrctl status command, contact
Huawei engineers.
3.6.5 Checking Usage of the Oracle Tablespaces

This task is performed to check the usage of the Oracle tablespaces. Insufficient tablespaces can
cause service failures.
Reference Standard
The value of the %Used column for every tablespace is less than 75%.
Precaution
None.
Procedure

% sqlplus "/as sysdba"

SQL> select df.tablespace_name "Tablespace",df.bytes/(1024*1024) "Total Size(MB)",
sum(fs.bytes)/(1024*1024) "Free Size(MB)", round(sum(fs.bytes)*100/df.bytes) "%
Free", round((df.bytes-sum(fs.bytes))*100/df.bytes) "% Used" from dba_free_space fs,
( select tablespace_name, sum(bytes) bytes from dba_data_files group by
tablespace_name ) df where fs.tablespace_name = df.tablespace_name group by
df.tablespace_name, df.bytes;
The system displays the information similar to the following:

Tablespace Total Size(MB) Free Size(MB) % Free % Used
------------------------------ -------------- ------------- ------ ----------
SYSAUX 5000 4403.25 88 12
SYSTEM 2000 1319.6875 66 34
UNDOTBS1 825 783.1875 95 5
UNDOTBS2 500 485.5 97 3
USERS 500 499.9375 100 0
----End
Exception Handling
If the remaining space of a tablespace is insufficient, enlarge the size of the file system or LV
to increase the tablespace or delete unnecessary history data to lower the usage of the tablespace.
3.6.6 Checking the Status of the Listening Port of the Oracle

Database
This
of thetask enables
listening youistoabnormal,
port check thethe
status of the listening
connection port ofdatabase
to the Oracle the Oracle database. If the status
fails.

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Reference Standard
If the following information is displayed, it indicates that port number 1521 of the Oracle
database is being listened on properly:
tcp 0 0 10.10.11.3.1521 *.* LISTEN

NOTE
The content in bold indicates the floating IP address and port number of the server where the Oracle database
is installed.
Procedure
Step 2 Check the status of the listening port.
% netstat -an | grep LISTEN | grep 1521
If the information similar to the following is displayed, it indicates that the staus of the listening
port is normal:
tcp 0 0 10.10.11.3.1521 *.* LISTEN
----End
Exception Handling
If the status of the listening port is abnormal, perform the following operations:
1. Check whether the Listener process is started.

lsnrctl status
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1521)))
STATUS of the LISTENER
------------------------
Alias LISTENER
Version TNSLSNR for Linux: Version 11.1.0.6.0 - Production
Start Date 24-MAR-2010 11:04:59
Uptime 1 days 3 hr. 32 min. 43 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /opt/oracle/product/11.1/network/admin/listener.ora
Listener Log File /opt/oracle/diag/tnslsnr/bme232/listener/alert/
log.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=EXTPROC1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=bme232)(PORT=1521)))
Services Summary...
Service "ora" has 1 instance(s).
The displayed information contains the following content:

In addition, the following content is not contained:

TNS-12541: TNS:no listener
Therefore, the Listener process is running properly.
If therun
then Listener process
the lsnrctl is command
start not runningtoproperly,
start it. run the lsnrctl stop command to end it, and

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NOTE
In normal cases, you do not need to restart the database after the Listener process is started.
2. If the Listener process is started, check whether the port number for the Listener process
in $ORACLE_HOME/network/admin/listener.ora is 1521.
vi $ORACLE_HOME/network/admin/listener.ora
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = bme232) (PORT = 1521))
If the port number is not 1521, contact Huawei engineers.
3.6.7 Checking the Connection Logs of the Oracle Database

This task enables you to check whether error information is recorded in the connection logs of
the Oracle database. If any exception occurs, the Oracle database cannot be connected properly.
Reference Standard
l The listener.log file does not contain error information that starts with ORA-, TNS-, or
dead lock .
l The size of the listener.log file does not exceed 50 MB.
Procedure
Step 1 Log in to the active node and standby node as the oracle user.
Step 2 Search for the listener.log file.
find . -name "listener.log"

./product/11g/db/log/diag/tnslsnr/bme233/listener/trace/listener.log
./diag/tnslsnr/bme233/listener/trace/listener.log
In the preceding information, bme233 indicates the name of a host.
Step 3 View the listener.log file.

l ./product/11g/db/log/diag/tnslsnr/bme233/listener/trace/listener.log
l ./diag/tnslsnr/bme233/listener/trace/listener.log
----End
Exception Handling
l If the listener.log file contains error information that starts with ORA-, TNS-, or dead
lock , report the error information to Huawei engineers.
l If the size of the listener.log file exceeds 50 MB, it is recommended that you clear the file.
For example, delete the content "echo > listener.log", but do not delete the listener.log file.
NOTE
You must back up the file before clearing the file.

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3.6.8 Backing Up the Data of the Oracle Database

This topic describes how to perform the level-0 backup operation for the Oracle database to
Prerequisite
None.
Context
CAUTION
The level-0 backup operation is performed at idle time, generally finished within four hours after
00:00.
This section provides only backup solution. For the method and procedure of backup (charged),
contact Huawei marketing.
Procedure
Step 1 Visit http://support.huawei.com, and apply for the permission to download documents from this
website.
Step 2 For the backup solution, see the ENIP V100R003C02-Special Topic-CBS Oracle11g Database
Backup and Recovery at http://support.huawei.com.
----End
Exception Handling
(1) Log in to the system as the root user.

l IBM/ATAE
# df -m
l HP
# bdf

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3.6.9 Checking the Status of the Informix Database

This task enables you to check the status of the Informix database. If the status of the Informix
database is abnormal, the running of services is affected.
Reference Standard
l In shared disk mode:
The database on the active node is in the On-Line state.
l In HDR mode:
– The database on the active node is in the On-Line (Prim) state and the database on the
standby node is in the Read-Only (Sec) state.
– The State parameter for HDR synchronization is set to on.
Precaution
In shared disk mode, you need to check only the active node. In HDR mode, you need to check
both the active node and standby node.
Procedure
Step 1 Log in to the active node and standby node as the informix user.
Step 2 Check the running status of the Informix database.

% onstat -
Step 3 In HDR mode, run the following command to check the HDR synchronization status.
% onstat -g dri

IBM Informix Dynamic Server Version 9.40.FC7 -- On-Line (Prim) -- Up 6 days
05:59:12 -- 1025680Kbytes
Data Replication:
Type State Paired server Last DR CKPT (id/pg)
primary on host_online1_net 976 / 2339
DRINTERVAL 30
DRTIMEOUT 30
DRLOSTFOUND /opt/informix/etc/dr.lostfound
----End
Exception Handling
If the check result does not meet the check standard, check the status of the Informix database
every 3 seconds. If the status of the Informix database is abnormal, run the following commands
to restart the database and then check the status again:
% onmode -ky
% oninit
% onstat -

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3.6.10 Checking the Space Usage of the Informix Database

This task enables you to check the space usage of the Informix database. Insufficient space causes
service failure.
Reference Standard
The total usage rate of the workdbs data space is equal to or less than 80%.
NOTE
The formula used to calculate the usage of all workdbs data spaces is as follows: [(Sum of values in the
size column - Sum of values in the free column)/Sum of values in the size column] x 100%
Precaution
In shared disk mode, you need to check only the active node. In HDR mode, however, you need
to check both the active node and standby node.
Procedure
Step 1 Log in to the system as the informix user.
Step 2 Check the space usage of the Informix database.
% onstat -d
If the information similar to the following is displayed, pay attention to the values in the size
and free columns, and use the preceding formula to calculate the usage of all the workdbs data
spaces.
l IBM
Chunks
address chunk/dbs offset size free bpages flags
pathname
700000010340bf8 4 4 10 318216 311324 PI-- /dev/
rlvworkdbs1
700000010184228 6 4 10 393216 393213 PI-- /dev/
rlvworkdbs2
700000010184558 8 4 10 393216 393213 PI-- /dev/
rlvworkdbs3
l HP and ATAE
Chunks
address chunk/dbs offset size free bpages flags pathname
c000000007ce2b20 4 4 20 1000000 959348 PO-- /dev/vgphydb/
rlvworkdbs1
c000000007ce2e60 6 4 20 1000000 999997 PO-- /dev/vgphydb/
rlvworkdbs2
700000010184558 8 4 10 393216 393213 PI-- /dev/vgphydb/
rlvworkdbs3
----End
Exception Handling
If the total usage of all the workdbs data spaces does not meet the requirement, perform the
following operations to increase data spaces:
Step 1 Add the logical volume (LV) of the raw type according to the disk space usage.

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l IBM
# mklv -t raw -e x -y lvworkdbs1 phydbvg 32 hdisk3
l HP
# lvcreate -n lvworkdbs1 -l 32 /dev/phydbvg
l ATAE
# vxassist -g vgphydb -U gen make lvworkdbs1 Size vgphydb_1
NOTE
l The value lvworkdbs1 indicates the name of a new LV, phydbvg and vgphydb are the names of the
VGs to which workdbs belongs, and vgphydb_1 is the name of the disk that corresponds to
vgphydb.
l The value 32 indicates the number of logical partitions (LPs). The formula used to calculate the number
of LPs is LV size/LP size.
Step 2 Modify the permissions on the LV.

l
IBM
# chown informix:informix /dev/*workdbs1
# chmod 660 /dev/*workdbs1
l HP and ATAE
# chown informix:informix /dev/vgphydb/*workdbs1
# chmod 660 /dev/vgphydb/*workdbs1
Step 3 Add the LV to the data spaces.

l IBM
% onspaces -a workdbs -p /dev/rlvworkdbs1 -o 40 -s 2000000
l HP and ATAE
% onspaces -a workdbs -p /dev/vgphydb/rlvworkdbs1 -o 40 -s 2000000
----End
3.6.11 Checking Logical Log Backup of the Informix Database

This topic describes the method of checking the logical log backup of the Informix database.
Reference Standard
The following contents must exist at the beginning of etc/log_full.sh:

ontape -a<
n
!
Precaution
Both the active node and standby node are checked in HDR mode.
Procedure
Step 1 Log in to the active node and the standby node as the informix user.

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% view etc/log_full.sh
----End
Exception Handling
If the check result does not meet the standard, do as follows:
Step 1 If you do not back up logs by storing them, you need to add the four lines of statements to the
file and ensure that the logbak.sh timed task does not exist in crontab; otherwise, the HDR may
be abnormal.
Step 2 If you back up logs by storing them, the four lines of statements are not needed. Ensure that the
logbak.sh timed task exists in crontab.
----End
3.6.12 Backing Up the Data of the Informix Database

This topic describes how to perform the level-0 backup operation for the Informix database to
Prerequisite
None.
Context
l The database is backed up to the tape drive.
l When the ontape interactive backup is adopted, view the online.log file. If the following
information is displayed, it indicates that the backup is successful.
Archive on rootdbs, logdbs, phydbs, workdbs Completed
Procedure
Step 1 Log in to the system as the informix user.
Step 2 Perform the level-0 backup.
informix% ontape -s -L 0
----End
Exception Handling

(1) Log in to the system as the root user.
l IBM/ATAE
# df -m
l HP

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# bdf
3.6.13 Checking the Status of the SQL Server Database

This topic describes how to check the status of the SQL server database, ensuring that the SQL
server database runs normally.
Reference Standard
The service manager of SQL Server 2000 runs normally.
Precaution
None.
Procedure
Step 1 Double-click , which represents the service manager of SQL Server 2000, on the BAM
server. The SQL Server2000 Service Manager dialog box is displayed.
Step 2 Select SQL Server Agent from the Services drop-down list box.
If Then
If the icon in the white round of the left It indicates that the service manager of SQL
window is a green triangle as shown in Server 2000 runs normally.
Figure 3-10
If the icon in the white round of the left It indicates that the service manager of SQL
window is a red block as shown in Figure Server 2000 stops running. Click Start/
3-11 Continue. The manager refreshes the service.

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Figure 3-10 Window where the service manager of SQL Server 2000 is running
Figure 3-11 Window where the service manager of SQL Server 2000 stops running
----End
Exception Handling
If the SQL Server2000 server manager stops running, click Start/Continue to restart the service.
3.6.14 Checking the Tablespace of the SQL Server Database

To check the usage of the table space of the database to make a plan for the using of storage
space in time to prevent system exceptions caused by insufficient table space.

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Reference Standard
The usage of each tablespace cannot exceed 70%.
Precaution
None.
Procedure
Step 1 Log in to the console as the user of the database.
Step 2 Select the database and check the properties. Then, select data files and check the usage of the
database, as shown in Figure 3-12.
Figure 3-12 Checking the tablespace of the SQL server database
----End
Exception Handling
If the usage of
immediately inathe
tablespace is way:
following greater than 70%, you need to add data files to the tablespace

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Log in to the console to select the database. Right-click the shortcut menu and choose
Properties. Click the Data Files tab in the dialog box that is displayed and add a data file, as
shown in Figure 3-13.
Figure 3-13 Adding data files to the tablespace
3.6.15 Backing Up the Data of the SQL Server Database

You can back up the data of the database through the intelligent query wizard of the Microsoft
SQL Server 2000.
Prerequisite
l The BAM runs normally.
l The Microsoft SQL Server 2000 runs normally.
Context
Before expansion, upgrade, and loading, you must back up the BAM database and registry table
manually. In this case, you are advertised to use independent backup media. To back up data
through
databasethe backupin
manually media, ensure that
the following the database is backed up manually. You can back up the
ways:

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l Command mode (BKP DB)

On the local maintenance terminal, run the BKP DB command. You can back up the BAM
database and registration table to the default backup directory F:\VMSC60.
l Menu of Enterprise Manager of the SQL server
Generally, the BKP DB command is used to back up the database. In certain situations,
you cannot use the BKP DB command. In this case, you can use the intelligent query wizard
of the Microsoft SQL Server 2000 to back up the database.
The storage directory of backup files and file name are automatically specified in the
intelligent query wizard of the Microsoft SQL Server 2000.
USAU : The important data files that need to be backed up include BAM, ALARM, and
STAT.
URP : The important data files that need to be backed up include BAM and ALARM.
Procedure
Step 1 Choose Start > Programs > Microsoft SQL Server > Enterprise Manager.
Step 2 Right-click the displayed window and select the database that needs to be backed up, as shown
in Figure 3-14.
Figure 3-14 Page for backing up the data
Step 3 Choose All Tasks > Backup Database.... The window shown in is displayed.

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Figure 3-15 Selecting the database and backup mode in the SQL server backup window
For the description of backup and overwrite, see Table 3-3.
Table 3-3 Description of options in the backup window
Field Option and Meaning
Backup Database-complete: Backs up all the data.
Database-differential: : Backs up the changed data.
Overwrite Append to media: Not overwrite the current data.

Overwrite existing media: Overwrites the current data.
l Select the database that needs to be backed up in Database.

l Select the mode for backing up data in Backup.
l Select whether to overwrite the current data in Overwrite.
l Select the default backup file name in Destination. Click Remove to delete the value, and
then
3-16.click Add.... Determine the path and file name of the backup file, as shown in Figure

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Figure 3-16 Window of determining the file path and file name of the backup data
Step 4 When you back up the data, select the file name and device to be backed up and click OK . Then,
the system starts to back up data. After the system backs up data successfully, the system displays
a message indicating that the backup is complete.
----End
Exception Handling
l If the disk space is insufficient, clear the disk space or increase the disk space.
l If the disk space is sufficient, go to the next step.
2. Contact Huawei engineers.
3.6.16 Checking the Status of the DB2 Database

This topic describes how to check the status of the DB2 database, ensuring that the DB2 database
runs normally.
Reference Standard
The DB2 database has been started.
Precaution
None.
Procedure
Step 1 Log in to the host where the DB2 database is installed as the administrator of the DB2 server
(for example, dasadm1), and then run the following command:
db2admin start

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If the following information is displayed, it indicates that the DB2 management server has been
started normally:
SQL4409W The DB2 Administration Server is already active.
Step 2 Log in to the host

(for example, where),the
db2inst1 andDB2
thendatabase is installed
run the following as the instance user of the DB2 database
command:
db2 get instance
Step 3 Check the current instance (Generally, the instance is db2inst1.), and then run the following
command:
db2start
If the following information is displayed, it indicates that the instance has been started normally:
12/20/2005 17:44:44 0 0 SQL1026N The database manager is already active.
SQL1026N The database manager is already active.
Step 4 Assume that the name of the database is db123. Log in to the host where the DB2 database is
installed as the instance user of the DB2 database (for example, db2inst1), and then run the
following command:
db2 connect to db123
If the following information is displayed, it indicates that the DB2 database is connected
successfully:
Database Connection Information
Database server = DB2/LINUX 8.2.0
SQL authorization ID = DB2INST1
Local database alias = db123
----End
Exception Handling
If the service of the DB2 database does not start, log in to the DB2 database as the db2inst1
user. Then, run the db2start command to start the instance of the DB2 database.
3.6.17 Checking the Tablespace of the DB2 Database

This topic describes how to check the tablespace of the DB2 database. To check the usage of
the table space of the database to make a plan for the using of storage space in time to prevent
system exceptions caused by insufficient table space.
Reference Standard
The remaining space must be equal to or greater than 20% of the total tablespace.
Precaution
None.
Procedure
Step 1 Log in to the database as the DB2 instance user to install the device.
Step 2 Run the following command to access the DB2 database:

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db2
Step 3 Run the following command to connect to the DB2 database:

connect to db123
Step 4 Run the following command to check detailed information about all the tablespaces of the
database:
list tablespaces show detail

Tablespace ID = 2
Name = USERSPACE1
Type = Database managed space
Contents = Any data
State = 0x0000
Detailed explanation:
Normal
Total pages = 25600
Useable pages = 25568
Used pages = 6752
Free pages = 18816
High water mark (pages) = 6752
Page size (bytes) = 4096
Extent size (pages) = 32
Prefetch size (pages) = 32
Number of containers = 1
CAUTION
Free pages indicates the remaining pages of a tablespace and the size of each page is 4 KB.
Step 5 You can check information about a specified tablespace container according to the Tablespace
ID that is queried in step 4. Assume that information about tablespace container 2 is queried.
Then run the following command:
list tablespace containers for 2
The detailed information about the tablespace container is as follows:

Container ID = 0
Name = /opt/db2/tsdata/userspace1
Type = File
Total pages = 25600
Useable pages = 25568
Accessible = Yes
CAUTION
The number of remaining pages of the tablespace container is the number of usable pages
subtracted from the number of total pages. The size of each page is 4 KB.
----End
Exception Handling
If the usage of a tablespace exceeds 70%, data files are added to the tablespace.

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3.7 Maintenance Tasks of the Applications

This topic describes the maintenance tasks of the applications.
3.7.1 Checking the Status of the CBP Processes

This task is performed to check the status of the CBP processes. Abnormal process status can
affect service operations.
3.7.2 Checking the Status of the BMP Processes

This task is performed to check the status of the BMP processes. Abnormal process status can
3.7.3 Checking the Status of the SCP Processes

This task is performed to check the status of the SCP processes. Abnormal process status can
3.7.4 Checking the Status of the Process on the DCC Proxy

This topic describes how to check whether the process r uns normally on the active and standby
nodes of the DCC proxy.
3.7.5 Checking the Status of the Process on the Billing

This topic describes how to check the background process of the Billing.
3.7.6 Checking the Status of the CBP Ports

This task is performed to check whether the status of the CBP ports is normal.
3.7.7 Checking the Status of the BMP Ports

This task is performed to check whether the status of the BMP ports is normal.
3.7.8 Checking the Status of the SCP Ports

This task is performed to check whether the status of the SCP ports is normal.
3.7.9 Checking the Interface Connection Status on the DCC Proxy

This topic describes how to check the connection status of each interface on the DCC proxy.
3.7.10 Check ing the Run Logs of the CBP

This task is performed to check whether the exception information exists in the run logs of the
CBP.
3.7.11 Check ing the Run Logs of the BMP

BMP.
3.7.12 Check ing the Run Logs of the SCP

SCP.
3.7.13 Check ing the Run Log of the DCC Proxy

To check the running logs to detect the faults in the system.
3.7.14 Check ing the GFEP Run Log

This topic describes how to check whether the GFEP run log contains the WARNING and
ERROR information.
3.7.15 Check ing the Run Logs of the RBI
This task is toischeck

The purpose that that
to ensure the run
the logs of the
RBI can RBI do
transfer not contain
CDR error or warning information.
files normally.

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3.7.16 Checking the Number of CDRs on the CBP

This task is to check that the number of CDRs on the CBP does not increase or decrease
significantly. The purpose is to ensure that all the required fees are collected from subscribers.
Therefore, the revenue of the carrier can be ensured.
3.7.17 Checking the Offline CDR on the CBP

This task is to check that the offline CDRs on the CBP are processed normally. The purpose is
to ensure that all the required fees are collected from subscribers. Therefore, the revenue of the
carrier can be ensured.
3.7.18 Checking the Scheduled Tasks on the BMP
This topic describes how to check the scheduled tasks in the system. After checking these
scheduled tasks, you can ensure that the services performed by the tasks run normally.
3.7.19 Checking the AR Task
This topic describes how to check the running status and exception of the journal task and journal
collecting task.
3.7.20 Checking the Running of the SSMFEP

This task is to check that the SSMFEP process exists. The purpose is to ensure the normal running
of the SSMFEP and normal delivery of offline short messages.
3.7.21 Checking the Connection of the GFEP and Other Devices
This task is to check the connections between the GFEP and other devices such as the SMSC.
The purpose is to ensure the normal communication between components.
3.7.22 Checking That the RBI Transfers CDRs Normally
This task is to check that the RBI transfers CDRs in time. The purpose is to prevent incorrect
charging caused by non-transfer of CDRs and insufficient disk space caused by CDR pileup on
the RBI.
3.7.1 Checking the Status of the CBP Processes

This task is performed to check the status of the CBP processes. Abnormal process status can
Reference Standard
The number of started containers in the CBP is the same as the setting in the ${HOME}/config/
node.cfg file.
Precaution
For the CBP two-node cluster in hot standby mode, perform the following operations on the
active node and standby node.
For the CBP two-node cluster in cold standby mode, the following steps need to be performed
only on the active node.
Procedure
Step 1 Log in to the CBP system as the cbp user.
Step 2 Run the following command to check the CBP system process status.
cbp% p

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UID PID PPID C STIME TTY TIME ALIASNAME

cbp 12495 1 0 04:56 pts/33 00:00:00 icdcomm
cbp 12563 1 0 04:56 ? 00:00:00 idcenter
cbp 12571 1 0 04:56 ? 00:00:00 idagent
cbp 12602 1 0 04:56 ? 00:00:01 lom
cbp 12676 1 0 04:56 ? 00:00:05 configDaemon
cbp 12689 1 0 04:56 ? 00:00:05 namingDaemon
cbp 12703 1 0 04:56 ? 00:00:03 toolDaemon
cbp 12719 1 0 04:56 ? 00:00:06 idlproxy
cbp 12801 1 0 04:56 ? 00:01:05 Monitor 0
cbp 12890 12801 0 04:56 ? 00:01:03 Center 1
cbp 12891 12801 0 04:56 ? 00:00:25 BatchMngAgent 50
cbp 12892 12801 0 04:56 ? 00:00:24 CBP_OM 60
cbp 12893 12801 0 04:56 ? 00:00:34 CdrBuf2File 70
cbp 12894 12801 0 04:56 ? 00:00:32 CommonMngAgent 100
cbp 12895 12801 0 04:56 ? 00:00:25 DBAgent 110
cbp 12896 12801 0 04:56 ? 00:00:20 DiamAdapter 120
cbp 12904 12801 0 04:56 ? 00:00:25 MngMsgProcess 130
cbp 12950 12801 0 04:56 ? 00:00:24 RSIProcess 140
cbp 12957 12801 0 04:56 ? 00:00:23 SyncDataAgent 150
cbp 12962 12801 0 04:56 ? 00:00:40 OutWorkOrderAgent 160
cbp 13150 12801 0 04:56 ? 00:00:22 RCOMMAdpt 180
cbp 13153 12801 0 04:56 ? 00:00:29 SOAPAdpt 190
cbp 13157 12801 0 04:56 ? 00:00:22 RealTimeMngAgt 200
cbp 13258 12801 0 04:56 ? 00:03:03 SchedCharging 210
cbp 13327 12801 0 04:56 ? 00:00:24 SchedTask 220
cbp 13331 12801 0 04:56 ? 00:00:24 CancelResrv 250
cbp 13339 12801 0 04:56 ? 00:00:24 TLVMonitor 260
cbp 13343 12801 0 04:56 ? 00:01:11 ClearTable 290
cbp 13353 12801 0 04:56 ? 00:01:01 SyncCache 300
cbp 13357 12801 0 04:56 ? 00:00:23 DiamSessionClean 700
cbp 13372 12801 0 04:56 ? 00:01:56 CdrRating 800
cbp 13374 12801 0 04:56 ? 00:00:21 DiamMsgRating 900
Step 3 Check whether the processes of the CBP are stable.

After the processes of the CBP are started, all the process IDs remain unchanged.
----End
Exception Handling
If the status of the CBP processes is abnormal, check process start logs or contact Huawei
engineers.
3.7.2 Checking the Status of the BMP Processes

This task is performed to check the status of the BMP processes. Abnormal process status can
Reference Standard
The number of started containers in the BMP is the same as the setting in the ${HOME}/config/
node.cfg file.
Precaution
None.

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Procedure
Step 1 Log in to the BMP system as the bmp user.
Step 2 Run the following command to check the BMP system process status.
bmp% p
If the system displays information similar to the following, it indicates that the status of the BMP
processes is normal.
bmp 20358 1 0 Sep27 ? 00:01:43 Monitor 0
bmp 20405 20358 0 Sep27 ? 00:02:44 Center 1
bmp 20280 1 0 Sep27 ? 00:00:34 configDaemon
bmp 20090 1 0 Sep27 ? 00:00:04 icdcomm
bmp 20156 1 0 Sep27 ? 00:00:00 idagent
bmp 20150 1 0 Sep27 ? 00:00:00 idcenter
bmp 20317 1 0 Sep27 ? 00:00:47 idlproxy
bmp 20298 1 0 Sep27 ? 00:00:51 namingDaemon

bmp
bmp 17486
29446 1
1 0
0 Sep27
Sep27 ?
? 00:00:00
00:00:00 ExprServer
Apache -k -d
bmp 14986 14960 3 Sep27 ? 01:31:21 jboss 1
bmp 17386 1 0 Sep27 ? 00:06:53 monitor_jboss
Step 3 Check whether the processes of the BMP are stable.
After the processes of the BMP are started, all the process IDs remain unchanged.
----End
Exception Handling
If the status of the BMP processes is abnormal, check process start logs or contact Huawei
engineers.
3.7.3 Checking the Status of the SCP Processes

This task is performed to check the status of the SCP processes. Abnormal process status can
Reference Standard
The counts of the sdf processes, scf processes, and sbf processes are the same as the values of
NrOfSDF, NrOfSCF, NrOfSBF set in the ${TELLIN_DIR}/config/nodesys.cfg file
respectively.
Precaution
For the SCP two-node cluster in hot standby mode, perform the following operations on the
For the SCP two-node cluster in cold standby mode, the following steps need to be performed
Procedure
Step 1 Log in to the SCP system as the scu user.

HUAWEI CBS
Step 2 Run the following command to check the SCP system process status.
scu% p
The system displays the running status of each process as follows:
UID PID PPID C STIME TTY TIME CMD

scu 13674 14068 2 11:34:17 - 3:05 SipNode
scu 14068 1 1 11:34:17 - 0:35 manager 0
scu 32618 14068 0 11:34:17 - 0:15 smfagent 0
scu 33256 14068 0 11:34:17 - 0:06 sdf 0
scu 42300 14068 0 11:34:17 - 0:37 scf 0 1
scu 59626 14068 1 11:34:17 - 0:18 server 0 1
scu 59918 14068 0 11:34:17 - 0:06 sbf 0 0
NOTE
The counts of the sdf processes, scf processes, and sbf processes are the same as the values of NrOfSDF,
NrOfSCF, NrOfSBF set in the ${TELLIN_DIR}/config/nodesys.cfg file respectively.
Step 3 Check whether the processes of the SCP are stable.
After the processes of the SCP are started, all the process IDs remain unchanged.
----End
Exception Handling
If the status of the SCP processes is abnormal, check process start logs or contact Huawei
engineers.
3.7.4 Checking the Status of the Process on the DCC Proxy

This topic describes how to check whether the process runs normally on the active and standby
nodes of the DCC proxy.
Reference Standard
On the DCC proxy, the Monitor, DiamAdapte, lom, and icdcomm processes have been started.
Precaution
None.
Procedure
Step 1 Log in to the active and standby nodes as the dcc user.
Step 2 Check the status of the DCC proxy service.
dcc% p
If the following information is displayed on the active node, it indicates that the DCC proxy
service has been started.
UID PID PPID C STIME TTY TIME COMMAND
dcc 684220 1 0 00:15:43 - 0:35 Monitor 0
dcc 380968 684220 0 00:15:45 - 0:41 DiamAdapte 120
dcc 495830 1 0 00:15:40 - 0:32 lom
dcc 573608 1 0 10:47:36 - 0:00 filemirror
dcc 577788 1 0 22:49:28 - 1:17 icdcomm

HUAWEI CBS
The system of the standby node displays the following running status of the processes:
UID PID PPID C STIME TTY TIME COMMAND
dcc 1507500 1 0 11:53:43 - 0:04 Monitor 0
dcc 684102 1507500 2 11:53:44 - 0:05 DiamAdapte 120
dcc 389236 1 0 11:53:39 - 0:03 lom
dcc 491612 1 0 11:53:38 - 0:00 icdcomm
----End
Exception Handling
If an exception occurred in the process and the problem cannot be solved after the restart, contact
Huawei engineers.
3.7.5 Checking the Status of the Process on the Billing

This topic describes how to check the background process of the Billing.
Reference Standard
The information about the background process is displayed.
For example, the following information is displayed if the cmdmgr process is normal:

b2ins 20669 1 0 10:25 ? 00:00:00 cmdmgr -n 101
Procedure
Step 1 Log in to a server through Telnet.
Step 2 Run the following command to perform the routine check:
ps -fu ${LOGNAME} | grep XXX | grep -v grep
NOTE
The variable XXX indicates the name of a process.

The processes that run at the background of Billing include:
l cmdmgr, dspcdr, impcdr, cmlcdr and syncartrans processes that are always running on the background
of B&B
l mskhotbill, billcalc, billgen, and billprep processes that are running on the background of Billing
because they are being invoked
The preceding listed processes are only for reference. Check the processes according to the actual situation.
----End
Exception Handling
If a process ends, restart the process.
The following takes the cmdmgr process as an example to describe how to restart a process:
1. Log in to the server where the Billing background process runs as the Billing background
user through Telnet.
2. Run the cmdmgr command to restart the process.
NOTE
Before restarting the process, run the process name —h command to view Syntax.

HUAWEI CBS
3.7.6 Checking the Status of the CBP Ports

This task is performed to check whether the status of the CBP ports is normal.
Reference Standard
The connection status of each port is ESTABLISHED.
Precaution
None.
Procedure
Step 1 Log in to the active node as the cbp user.
Step 2 Run the following command to check the status of the RCOMMAdapter port of the CBP:
% netstat -an | grep 8060

tcp4 0 0 10.10.11.3. 8060 *.* LISTEN
NOTE
Here, the port number 8060 is only for reference. To view the specific port number, use the configadm
tool.
% configadm
===============================================
ENIP config admin: Main
===============================================
[1] Key-value config data operations
[2] Config table operations
[3] Backup-Restore operations
[0] Exit
Please select option :1

===============================================
ENIP config admin: Main > Key-value config data
===============================================
[1] Add config item
[2] Delete config item
[3] Delete config item tree
[4] Update config item
[5] Read Item
[6] Read values
[7] Load values from file
[0] Previous menu

**********************Read values**********************
Enter the key : ENIP
Do you want to write the records to a file?
Press "y" to confirm, any other key to cancel :
Communicating with config center ...
Number of records fetched: 114
key1:
ENIP.Common.SMCenter.ftp.username
value1:
enip

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key2:
ENIP.Common.SMCenter.TransferType
value2:
……
ENIP.Individual.DOID://0000000A/000000B4/00004650/00004650. RCOMM.Server.PORT .
value70:
8060
……
Step 3 Run the following command to check the status of the icdcomm port of the CBP:
% netstat -an | grep -w 8888

tcp4 0 0 172.18.3.20. 8888 172.18.3.10.51353 ESTABLISHED
tcp4 0 0 *.8888 *.* LISTEN
tcp4 0 0 172.18.3.20. 8888 172.18.3.32.54855 ESTABLISHED
tcp4 0 0 172.18.3.20. 8888 172.18.3.31.56676 ESTABLISHED
tcp4 0 0 172.18.3.22.33358 172.18.3.10.8888 ESTABLISHED
tcp4 0 3528 172.18.3.22.33656 172.18.3.30.8888 ESTABLISHED
NOTE
Here, the port number 8888 is only for reference. For the specific port number, see the value of
ICDTCPPORT in the ${HOME}/config/icdcomm.cfg file.
----End
Exception Handling
Check whether the RCOMMAdapter and the icdcomm service are started. If you still cannot
solve the problem, contact Huawei engineers.
3.7.7 Checking the Status of the BMP Ports

This task is performed to check whether the status of the BMP ports is normal.
Reference Standard
Precaution
None.
Procedure
Step 1 Log in to the active node as the bmp user.
Step 2 Run the following command to view the status of the port for the WebService to send product
management requests:
The system displays information similar to the following:
tcp 0 0 *.8686 *.* LISTEN

HUAWEI CBS
NOTE
Here, the port number 8686 is only for reference. For the specific port number, see the value of port in the
WebService manage interface section in the ${HOME}/jboss/server/default/deploy/jbossweb-
tomcat55.sar/server.xml file.
Step 3 Run the following command to check the status of the RCOMMAdapter port of the BMP:

tcp4 0 0 172.18.3.20. 8060 *.* LISTEN
NOTE
Here, the port number 8060 is only for reference. To view the specific port number, use the configadm
tool.
% configadm
===============================================
ENIP config admin: Main
===============================================
[1] Key-value config data operations
[2] Config table operations
[3] Backup-Restore operations
[0] Exit

===============================================
ENIP config admin: Main > Key-value config data
===============================================
[1] Add config item
[2] Delete config item
[3]
[4] Delete
Update config
config item
item tree
[5] Read Item
[6] Read values
[7] Load values from file
[0] Previous menu

**********************Read values**********************
Enter the key : ENIP
Do you want to write the records to a file?
Press "y" to confirm, any other key to cancel :
Communicating with config center ...
Number of records fetched: 114
key1:
ENIP.Common.SMCenter.ftp.username
value1:
enip
key2:
ENIP.Common.SMCenter.TransferType
value2:
...
ENIP.Individual.DOID://0000000A/000000B4/00004650/00004650. RCOMM.Server.PORT .
value70:
8060
...
Step 4 Run the following command to check the status of the icdcomm listen port of the BMP:

HUAWEI CBS
tcp4 0 0 172.18.3.10.51353 172.18.3.20. 8888 ESTABLISHED

tcp4 0 0 *.8888 *.* LISTEN
tcp4 0 0 172.18.3.10.56356 172.18.3.31.8888 ESTABLISHED
tcp4 0 0 172.18.3.10.56357 172.18.3.32.8888 ESTABLISHED
tcp4 0 0 172.18.3.10.8888 172.18.3.22.33358 ESTABLISHED
tcp4 0 0 172.18.3.10.8888 172.18.3.21.65105 ESTABLISHED
The previous information indicates that the port number 8888 of the local host is listened and
the local host is connected to different hosts through this port.
NOTE
Here, the port number 8888 is only for reference. For the specific port number, see the value of
ServerPort in the ${HOME}/config/icdcomm.cfg file.
----End
Exception Handling
Check whether the Jboss, RCOMMAdapter and the icdcomm service are started. If you still
cannot solve the problem, contact Huawei engineers.
3.7.8 Checking the Status of the SCP Ports

This task is performed to check whether the status of the SCP ports is normal.
Reference Standard
Precaution
l In HDR mode, you need to check the ports only on the active node and check the connection
port between the active node and standby node.
l In shared disk mode, you need to check the ports only on the active node.
Procedure
Step 1 Log in to the active node as the scu user.
Step 2 Obtain port numbers for the SCU connecting to the SAU, SMP, and FEP by checking the port
settings in the scusys.cfg file in $TELLIN_DIR/config/.
Step 3 Check the status of the ports.
% netstat -an | grep port number
----End
Exception Handling
If the check result does not meet the check standard, do as follows:
Step 1 Verify that the ports are configured correctly.
Step 2 Ping the peer IP address to verify that the network works normally.

HUAWEI CBS
Step 3 Verify that the applications of the peer node are running normally.
----End
3.7.9 Checking the Interface Connection Status on the DCC Proxy

This topic describes how to check the connection status of each interface on the DCC proxy.
Reference Standard
Each interface is connected normally and the connection status is ESTABLISHED .
Precaution
None.
Procedure
Step 1 Log in to the active node and standby node of the DCC proxy as the dcc user.
Step 2 Check the icdcomm.cfg file to obtain the port number of the ICDComm link.
1. dcc% cat ${HOME}/config/icdcomm.cfg
ICDTCPPORT=8816
2. Run the following command to check the connection of the interface specified by the
preceding port number.
dcc% netstat -an | grep 8816
3. If the system displays ESTABLISHED, it indicates that the interface connection is normal.
tcp 0 0 10.10.14.13:8816 0.0.0.0:*
LISTEN
tcp 0 0 10.10.14.13:8816 10.10.13.13:5674 ESTABLISHED
Step 3 Check the NMAdptCfg.xml file to obtain the listening port number of the UOA connected to
NMAdapter0.
1. dcc% cat ${HOME}/config/NMAdptCfg.xml
<NMACfg uoaipaddr="10.10.10.1" uoaport="6800"/>
dcc%netstat –an | grep 6800
tcp 0 0 10.10.14.13:6800 0.0.0.0:*
LISTEN
tcp 0 0 10.10.14.13:6800 10.10.13.13:54295 ESTABLISHED
Step 4 Check the DiamBaseConfig.xml file to obtain the port number of the DCC proxy.
1. dcc% cat ${HOME}/config/DiamBaseConfig.xml
LocalInfo Port="6553"
dcc% netstat -an | grep 6553

HUAWEI CBS
tcp4 0 0 10.10.14.13.6553 *.* LISTEN

tcp4 0 0 10.10.14.13.6553 10.10.13.13.52624 ESTABLISHED
----End
Exception Handling
None.
3.7.10 Checking the Run Logs of the CBP

CBP.
Reference Standard
The keyword error, warning, emerg, alert, and critical do not exist in the log files.
Precaution
None.
Procedure
Step 1 Log in to the active node as the cbp user.
Step 2 Check the log files in the $HOME/log/run.
Only the last 1000 rows of run logs in each log file are required:
For example, to read the last 1000 rows of run logs in the rDiamMsgRating_c900.log file, run
the following command:
% tail -1000 rDiamMsgRating_c900.log
----End
Exception Handling
Locate the fault according to error information. For log details, see the HUAWEI ENIP Log
Reference. If the fault persists, contact Huawei engineers.
3.7.11 Checking the Run Logs of the BMP

BMP.
Reference Standard
The keyword error and warning do not exist in the log files.
Precaution
None.

HUAWEI CBS
Procedure
Step 1 Log in to the active node as the bmp user.
Step 2 Check the log files in the $HOME/log/run.
----End
Exception Handling
3.7.12 Checking the Run Logs of the SCP

SCP.
Reference Standard
The keyword error and warning do not exist in the log files.
Precaution
For the SCP two-node cluster in hot standby mode, perform the following operations on the
For the SCP two-node cluster in cold standby mode, the following steps need to be performed
Procedure
Step 1 Log in to the active node as the scu user.
Step 2 Check the log files in the ${TELLIN_DIR}/temp .
The rule for naming run log files is as follows:
l If a process relates to a single node, the rule for naming the log file is <Module
Name>_<Process Number>.run. For example, manager_0.run.
l If a process relates to multiple nodes, the rule for naming the log file is <Module
Name>_<Node Number>_<Process Number>.run. For example, scf_0_1.run.
----End
Exception Handling
3.7.13 Checking the Run Log of the DCC Proxy

To check the running logs to detect the faults in the system.

HUAWEI CBS
Reference Standard
There are no records of ERROR, EMERGENCY, ALERT, and CRITICAL in the run log.
Precaution
None.
Procedure
Step 1 Log in to the active node of the DCC proxy as the dcc user.
Step 2 Run the following command to access the run log directory:
dcc% cd log/run
Step 3 Check the rDiamAdapter_c120.log log and check whether error logs exist.
dcc% more rDiamAdapter_c120.log | grep ERROR
----End
Exception Handling
Locate the fault according to the error information. If the fault persists, contact Huawei engineers.
3.7.14 Checking the GFEP Run Log

This topic describes how to check whether the GFEP run log contains the WARNING and
ERROR information.
Reference Standard
Check whether the GFEP run log contains the WARNING and ERROR information by viewing
log files.
Precaution
None.
Procedure
Step 1 Log in to the GFEP active node as the GFEP user.
Step 2 Access the GFEP log directory.
% cd $HOME/fep/log
Step 3 Check whether the GFEP run log contains the WARNING and ERROR information by viewing
log files.
% view genfep.log
----End
Exception Handling
Locate the fault according to the error information. If the fault persists, contact Huawei engineers.

HUAWEI CBS
3.7.15 Checking the Run Logs of the RBI

This task is to check that the run logs of the RBI do not contain error or warning information.
The purpose is to ensure that the RBI can transfer CDR files normally.
Reference Standard
The logs in the log directory do not contain error or warning information.
Precaution
None.
Procedure
Step 1 Log in to the RBI host as an RBI user.
Step 2 Access the RBI log directory.
%cd $RBI_DIR/log/log
Step 3 Check whether the run logs of the RBI contain the error or warning information.
%view RBIManage0_000000.log
%view Usf0_000000.log
%view RBICollect_*.log
%view RBISend_*.log
----End
Exception Handling
If any error information exists in the logs, locate the error as follows:
1. Locate the error according to the error information.

l If an error occurs in the modules such as the collection and sending modules, the logs
of the main control module also record the error information.

l If an error occurs in the main control module, find the specific neighboring module
where the error occurs according to the error information, and then obtain the error
information in the logs of the neighboring module.
2. Locate the error according to the error information in the logs of the specific module. For
example, the RBIManage0_000000.log file contains the following error information:
LogOS 2009-10-10 14:22:16 normal socket[7] was error to be closed! errno:
104, error info:Connection reset by peer
LogOS 2009-10-10 14:22:16 normal Disconnection from :10.164.106.39[7]
The preceding error information indicates that the connection between the client
10.164.106.39 and the RBI is abnormal. The error is generally due to incorrect client
configurations. In this case, check the client configurations.
3. If the error persists, contact Huawei engineers.

HUAWEI CBS
3.7.16 Checking the Number of CDRs on the CBP

This task is to check that the number of CDRs on the CBP does not increase or decrease
significantly. The purpose is to ensure that all the required fees are collected from subscribers.
Therefore, the revenue of the carrier can be ensured.
Reference Standard
The number of CDRs that are generated on the current day is in the normal range. That is,
compared with the number of CDRs that are generated yesterday, the number of CDRs that are
generated on the current day does not decrease significantly. Generally, if the number of CDRs
decreases by more than 5%, you can consider this situation abnormal. The significant decrease
in special days such as holidays, however, can be considered normal.
Precaution
None.
Procedure
Step 1 Log in to the CBP as a CBP user.
Step 2 Access the CDR directory.
%cd ${CBP_CDRPATH}/output/pps/normal
NOTE
If a backup directory has been planned, you can search the backup directory for CDRs. For the path to each
type of CDR, see the HUAWEI OCS Call Detail Record Reference.
Step 3 Run the following commands to count the CDRs of the current day and yesterday respectively
by taking 2009-08-11 and 2009-08-10 as examples:
%wc -l rec20090811*.unl
%wc -l rec20090810*.unl
Step 4 Compare the number of CDRs that are generated on the two days and determine whether the
number of CDRs of 2009-08-11 decreases significantly according to experiential data. If yes,
see Exception Handling .
----End
Exception Handling
If the number of CDRs of a day is abnormal, perform the following steps:
1. Access the error or fail directory of the CDRs.

%cd ${CBP_CDRPATH}/output/pps/error
%cd ${CBP_CDRPATH}/output/pps/fail
2. Check whether either of the two directories contains the CDR files that are generated on
the current day.
l If yes, pack the CDR files and submit them to Huawei engineers.

HUAWEI CBS
l If no, contact Huawei engineers and inform them of the value by which the number of
CDRs decreases, or keep observing the change of the number of CDRs.
3.7.17 Checking the Offline CDR on the CBP

This task is to check that the offline CDRs on the CBP are processed normally. The purpose is
to ensure that all the required fees are collected from subscribers. Therefore, the revenue of the
carrier can be ensured.
Reference Standard
The error CDR directory of the offline CDRs on the CBP does not contain offline CDR files.
NOTE
Generally, when a fault occurs in the CBP or an exception occurs in the message link, the system passes
by services. After the CBP is recovered or the message link becomes normal, the SCP sends DCC messages
to request the CBP to perform authentication and charging and sends the CDRs that are generated during
the passby to the CBP for rating. Therefore, all the required fees are collected from subscribers.
Precaution
None.
Procedure
Step 1 Log in to the CBP as a CBP user.
Step 2 Access the error CDR directory of a specific service in the offline CDR subdirectory. Here, the
offline CDR directory of the voice service is used as an example.
%cd ${CBP_CDRPATH}/input/scpabr/voice/err
Step 3 Run the ls command to check whether certain files exist in the error directory. If yes, it indicates
that offline CDRs exist.
----End
Exception Handling
If certain offline CDRs exist, perform the following steps:

1. Open an offline CDR file, and then determine whether an exception occurs according to
the meanings and value ranges of the fields in the CDR by referring to the HUAWEI CBS
Call Detail Record Reference. For example, if the value of the field indicating the deducted
fee is 0, or the value of the field indicating the policy ID for rating is incorrect, you can
infer that an exception occurs.
2. Pack the offline CDR file and submit it to Huawei engineers.
3.7.18 Checking the Scheduled Tasks on the BMP
This topic describes

scheduled tasks, youhow to check
can ensure thethe
that scheduled
services tasks in the by
performed system. After
the tasks runchecking these
normally.

HUAWEI CBS
Reference Standard
No records with running result being failed are displayed on the Query Result tab page.
Procedure
Step 2 Choose System > Task > BMP task Execution Result.
Step 3 Select failed from the Execution result drop-down list box.
Step 4 Click Query to check whether any failure records are displayed on the Query Result tab page.
----End
Exception Handling
If certain failure records are displayed on the Query Result tab page, contact Huawei
maintenance engineers and provide the query result.
3.7.19 Checking the AR Task

This topic describes how to check the running status and exception of the journal task and journal
collecting task.
Reference Standard
Task logs do not record any exceptions.
Procedure
Step 2 Choose Account Receivable > Query > Task Log
Step 3 Select the task type and running time, and then click Query. The system displays the
corresponding logs.
Step 4 In the logs record any exceptions, click to view the details.
----End
Exception Handling
If exceptions occur in the running of a task, all the exceptions are recorded in the corresponding
task logs. You can handle the exceptions based on exception information.
If the system displays a message similar to "The G/L code is not found," the cause is that the G/
L code is not configured. To solve this problem, access the AR menu, choose Setting > G/L
Account, and then configure the G/L code.
3.7.20 Checking the Running of the SSMFEP

This
of thetask is to check
SSMFEP andthat the SSMFEP
normal process
delivery of exists.
offline shortThe purpose is to ensure the normal running
messages.

HUAWEI CBS
Reference Standard
The SSMFEP process exists, and the process ID remains unchanged.
Precaution
None.
Procedure
Step 1 Log in to the SCP as the scu user.
%ps -ef | grep ssmfep
The system displays the following information:

scu 5667 1 0 Aug 19 ? 43:18 /bin/ksh /tellin/scu/iinas/serplus/
seragent/bin/ssmfepstatcpu.sh 5
scu 3554 1 0 Aug 19 ? 158:10 ./ssmfep
scu 12492 11592 0 10:17:01 pts/tc 0:00 grep ssmfep
Step 3 Run the preceding command again, and then check whether the process exists and whether the
process ID changes. If the process does not exist or the process ID changes, see Exception
Handling .
----End
Exception Handling
The crontab starts the monitoring process every half an hour to monitor the running of the
SSMFEP process. If the SSMFEP process does not exist, the monitoring process starts the
SSMFEP process. If the SSMFEP process exists, the monitoring process exits, and no manual
processing is required.
3.7.21 Checking the Connection of the GFEP and Other Devices

This task is to check the connections between the GFEP and other devices such as the SMSC.
The purpose is to ensure the normal communication between components.
Reference Standard
The value of Connection State of the devices whose Connection ID is greater than 20 is OPEN.
NOTE
The connection IDs that are smaller than or equal to 20 are internal system IDs. When you check the connections
between the GFEP and other devices, you need to pay attention to only the connection IDs that are greater than
20.
The value of Connection ID varies according to the device that the GFEP is connected to. When the GFEP is
connected to the SMSC, two connection IDs exist. You can view the IP address and port number of the peer
device corresponding to each connection ID by choosing Browse > Connection Information….
Precaution
None.

HUAWEI CBS
Procedure
Step 1 Start and log in to the GFEP client.
Step 2 Right-click Connection in the navigation tree, and then choose State….
The Connection State window shown in Figure 3-17 is displayed.
Figure 3-17 Connection status of the GFEP client
Step 3 Check the connections between the GFEP and other devices. For example, check that the status
of the connection between the GFEP and the SMSC is OPEN.
----End
Exception Handling
If the GFEP is disconnected from a device, perform the following steps:
1. Log in to the GFEP host as a GFEP user.

2. Run the following command to obtain the running status of the GFEP server, and then check
whether the four important processes of the GFEP server exist:
%fep stat
gfep 29909 1 0 05:17:11 - 0:00 ./keeper
gfep 29911 1 1 05:17:11 - 54:42 ./genfep
gfep 29908 1 0 05:17:11 - 0:25 ./dbServer
gfep 24964 1 0 05:17:12 - 0:43 ksh ./collect.sh
Run the preceding command repeatedly to check whether the four processes are normal. If
a process is abnormal or does not exist, perform the following step.
3. Run the following commands in sequence to restart the GFEP.
%fep stop
%fep start

HUAWEI CBS
4. If the exception persists, contact Huawei engineers.
3.7.22 Checking That the RBI Transfers CDRs Normally
This task caused

charging is to check that the RBIoftransfers
by non-transfer CDRs andCDRs in time. disk
insufficient The purpose is to prevent
space caused by CDRincorrect
pileup on
the RBI.
Reference Standard
The CDRs in the source path are transferred to the destination path.
Figure 3-18 shows the source path and destination path of the sending module on the RBI client.
Figure 3-18 Source path and destination path of the sending module on the RBI client
Precaution
None.
Procedure
Step 1 Log in to the RBI host as an RBI user.
Step 2 Run the following command to view the source path of the CDRs to be transferred by the RBI.
The command uses the background configuration file as an example.
%view $RBI_DIR/config/RBISend.cfg

HUAWEI CBS
The WorkDir configuration item in the background configuration file indicates the source path
of the CDRs to be transferred by the RBI.
Step 3 Access the source directory of the CDRs to check whether the directory contains CDRs that are
not transferred in time.
The RBI transfers the CDRs in real time. If there are CDRs generated 30 minutes before, the
CDRs may be not transferred in time. You can perform the following steps to further check
whether the CDRs are transferred in time. If the RBI transfers the CDRs in time, you do not
need to perform the following steps.
Step 4 Access the log directory of the RBI.

%cd $RBI_DIR/log/log
Step 5 View the log file and check that there is no error information similar to error move remote file
xxx unmoveremote to xxx fail.
%view RBISend_*.log
----End
Exception Handling
If the log contains error information, it indicates that the CDRs are not transferred in time. In
this case, locate the exception as follows:
1. Check that the information such as the IP address, access user, and path in the file
$RBI_DIR/config/RBISend.cfg are the same as those of the actual environment.
2. Check that the source directory of each sending module or filtering module on the local
RBI node is different. If the source directories of certain sending modules or filtering
modules are the same, the CDR files of a certain sending module or a certain filtering
module may be sent to another path.

HUAWEI CBS
Routine Maintenance Guide 4 Weekly Maintenance
4 Weekly Maintenance
About This Chapter

This topic describes the maintenance items that need to be performed every week. All the
maintenance items are performed manually.
4.1 Backing Up the Log Files (CBP)

This task is performed to back up CBP log files. Thus, the backup files can be used to restore
the system in case of exceptions. In addition, backup log files need to be stored on other media
to prevent insufficient disk space.
4.2 Backing Up the Log Files (BMP)

This task is performed to back up BMP log files. Thus, the backup files can be used to restore
4.3 Backing Up the Log Files (SCP)

This task is performed to back up SCP log files. Thus, the backup files can be used to restore
4.4 Backing Up the Log Files (Billing)

This task is performed to back up Billing log files. Thus, the backup files can be used to restore

4.5 Backing Up the Log Files (AR&DC)
This task is performed to back up AR&DC log files. Thus, the backup files can be used to restore
4.6 Backing Up the Log Files (SMP)

This task is performed to back up SMP log files regularly. Thus, the backup files can be used to
restore the system in case of exceptions. In addition, backup log files need to be stored on other
media to prevent insufficient disk space.
4.7 Backing Up Log Files on the UVC
This topic
and to describes
delete the log how
files to back
after up the log
backing files in specified directories of the SCP on the UVC
up them.

HUAWEI CBS
4 Weekly Maintenance Routine Maintenance Guide
4.8 Backing Up Log Files on the EVC

This topic describes how to back up the log files in specified directories of the SCP on the EVC
and to delete the log files after backing up them.
4.9 Backing Up and Clearing History CDRs on the RBI

This task is to back up the history CDRs on the RBI and clear the history CDRs after backing
up them. The purpose is to ensure the sufficient space of the CDR directory, thus preventing the
CDR transfers to other systems from being blocked.

HUAWEI CBS
4.1 Backing Up the Log Files (CBP)

This task is performed to back up CBP log files. Thus, the backup files can be used to restore
Prerequisite
l The disk or tape for backup has sufficient available space.
l The user who back up files has the write and execute permissions to the backup directory.
Context
None.
Procedure
Step 1 Log in to the active node of the CBP system as the cbp user.
Step 2 Run the following command to compress the log files.
In the following command, the log file package is named cbp.log090710.tar.
% tar -cvf cbp.log090710.tar ${HOME}/log/*
Step 3 Store the log file package to the planned backup directory, such as the mount directory /
backup of lvbackup.
% mv cbp.log090710.tar /backup
Step 4 Run the following command to delete the log files that are backed up.
% rm -rf ${HOME}/log/*
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf
(3) If thefrom
files usageexisting
is higher thanthrough
disks 80%, you need
FTP. to increase
Then back up the
logdisk
filesspace
again.or delete outdated

HUAWEI CBS
4.2 Backing Up the Log Files (BMP)

This task is performed to back up BMP log files. Thus, the backup files can be used to restore
Prerequisite
l The user who backs up files has the write and execute permissions to the backup directory.
Context
None.
Procedure
Step 1 Log in to the active node of the BMP system as the bmp user.
In the following command, the log file package is named bmp.log090710.tar.
% tar -cvf bmp.log090710.tar ${HOME}/log/*
backup of lvbackup.
% mv bmp.log090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf
The value
system. Theofspace
Use%usage
or %Used displayed
of each on the
file system screen
must indicates
be less the usage of a file
than 80%.

HUAWEI CBS
4.3 Backing Up the Log Files (SCP)

This task is performed to back up SCP log files. Thus, the backup files can be used to restore
Prerequisite
Context
None.
Procedure
Step 1 Log in to the active node of the SCP system as the scu user.

% tar -cvf scu.log.tar ${TELLIN_DIR}/log/*
backup of lvbackup.
% mv scu.log.tar /backup
% rm -rf ${TELLIN_DIR}/log/*
----End
Exception Handling


l IBM/ATAE
# df -m
l HP
# bdf
The value
system. Theofspace
Use%usage
or %Used displayed
of each on the
file system screen
must indicates
be less the usage of a file
than 80%.

HUAWEI CBS
4.4 Backing Up the Log Files (Billing)

This task is performed to back up Billing log files. Thus, the backup files can be used to restore
Prerequisite
l The user who back up files has the write and execute permissions to the backup directory.
Context
None.
Procedure
Step 1 Log in to the active node of the Billing system as the billing user.
In the following command, the log file package is named billing.log090710.tar.
% tar -cvf billing.log090710.tar ${HOME}/BILLING/log/*
backup of lvbackup.
% mv billing.log090710.tar /backup
% rm -rf ${HOME}/BILLING/log/*
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS
4.5 Backing Up the Log Files (AR&DC)

This task is performed to back up AR&DC log files. Thus, the backup files can be used to restore
Prerequisite
Context
None.
Procedure
Step 1 Log in to the active node of the AR&DC system as the ar user.

In the following command, the log file package is named ar.log090710.tar.
% tar -cvf ar.log090710.tar ${HOME}/log/*
backup of lvbackup.
% mv ar.log090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP

HUAWEI CBS
# bdf
4.6 Backing Up the Log Files (SMP)

This task is performed to back up SMP log files regularly. Thus, the backup files can be used to
restore the system in case of exceptions. In addition, backup log files need to be stored on other
media to prevent insufficient disk space.
Prerequisite
Context
None.
Procedure
Step 1 Log in to the active node of the SMP system as the smp user.

In the following command, the log file package is named smp.log090710.tar.
% tar -cvf smp.log090710.tar ${HOME}/smp_run/log/*
backup of lvbackup.
% mv smp.log090710.tar /backup
% rm -rf ${HOME}/smp_run/log/*
----End
Exception Handling

l IBM/ATAE
# df -m
l HP

HUAWEI CBS
# bdf
4.7 Backing Up Log Files on the UVC

This topic describes how to back up the log files in specified directories of the SCP on the UVC
Prerequisite
None.
Context
You need to manually back up important log files to the tape drive periodically. You can back
up common log files as required. During backup, you need to move the log files to the backup
directory, and then compress, pack, and back up the log files to the tape drive.
Generally, you cannot delete log files manually. You can delete the log files only after they are
backed up.
Procedure
Step 1 Log in to the UVC as the scu user.
Step 2 Run the following command to access the log directory:
cd ${TELLIN_DIR}/log
Step 3 Pack the log files.

% tar -cvf uvc.log090710.tar ${TELLIN_DIR}/log/*.log
Step 4 Save the packed log files to the planned directory.

% mv uvc.log090710.tar /backup
Step 5 Delete the log files that are backed up.

% rm -f ${TELLIN_DIR}/log/*.log
----End
Exception Handling

HUAWEI CBS
l IBM/ATAE
# df -m
l HP
# bdf
4.8 Backing Up Log Files on the EVC

This topic describes how to back up the log files in specified directories of the SCP on the EVC
Prerequisite
None.
Context
You need to manually back up important log files to the tape drive periodically. You can back
up common log files as required. During backup, you need to move the log files to the backup
directory, and then compress, pack, and back up the log files to the tape drive.
Generally, you cannot delete log files manually. You can delete the log files only after they are
backed up.
Procedure
Step 1 Log in to the EVC as the scu user.
Step 2 Run the following command to access the log directory:

cd ${TELLIN_DIR}/log
Step 3 Pack the log files.
% tar -cvf evc.log090710.tar ${TELLIN_DIR}/log/*.log

Step 4 Save the packed log files to the planned directory.
% mv evc.log090710.tar /backup
Step 5 Delete the log files that are backed up.

% rm -f ${TELLIN_DIR}/log/*.log
----End
Exception Handling

HUAWEI CBS

l
IBM/ATAE
# df -m
l HP
# bdf
4.9 Backing Up and Clearing History CDRs on the RBI

This task is to back up the history CDRs on the RBI and clear the history CDRs after backing
up them. The purpose is to ensure the sufficient space of the CDR directory, thus preventing the
CDR transfers to other systems from being blocked.
Prerequisite
l The disk or tape for storing the backup data has sufficient space.
l The user who backs up CDRs has the write and execute permissions on the backup directory.
Context
NEs have the mechanism of automatically backing up and clearing history CDRs.
l The SCP periodically invokes the billadm program to delete the CDRs that are generated
N days before, in which N is specified by BAKRECORD_KPDAYS.
l The CBP periodically runs the script for deleting CDRs periodically through the
crontab. When the RBI is available, the RBI takes away the CDRs so that the CDRs can
be deleted and backed up on the RBI.
NOTE
The frequency of backing up and clearing the history CDRs of an office depends on the size of the directory for
storing CDRs and the number of subscribers of the office. If there are a large number of subscribers, you need
to back up and clear history CDRs every day.
Table 4-1 describes the key configuration files and configuration items of the RBI. You can
obtain the CDR backup paths on the RBI through the configuration items, and then clear the
CDR files from the backup paths periodically.
Table 4-1 Description of configuration items
Configuratio Configuratio Description

n File n Item
RBICollect.cfg RemoteDir Path of external NEs, from which the RBI obtains the
CDRs.

HUAWEI CBS
Configuratio Configuratio Description

n File n Item
CollectDir Path for storing the CDRs obtained by the RBI.
CollectBackup Path where the RBI backs up the collected files. This path
Dir needs to be cleared periodically.
RBISend.cfg WorkDir Source path of CDRs to be transferred by the RBI.

l If the formats of the CDRs obtained by the RBI need
to be converted, the CDRs are obtained from the
directory specified by CollectDir in the
RBICollect.cfg file. The conversion result is saved in
the directory specified by WorkDir in the
RBISend.cfg file.
l If the format of CDRs obtained by the RBI does not
need to be converted, the directory specified by

CollectDir in the RBICollect.cfg file is the same as
the directory specified by WorkDir in the
RBISend.cfg file.
RemoteSendDi Destination path of the CDRs to be transferred by the

r RBI.
SendBackupDi Directory of the CDRs that are backed up on the RBI host.
r Because the files transferred by the RBI are collected
from other NEs, and the backup path is already set on the
collection module, no backup is required during transfer.
Therefore, you do not need to set this directory. If you set
this directory, this directory needs to be cleared
periodically.
NOTE
The RBICollect.cfg and RBISend.cfg files are stored in the path $RBI_DIR/config .
Procedure
Step 1 Log in to the active node of the RBI as the RBI user.
Step 2 Run the following command to check the directory of the CDRs that are backed up on the local
RBI host:
%view $RBI_DIR/config/RBICollect.cfg
The CollectBackupDir configuration item in the RBICollect.cfg file indicates the directory of

the CDRs that are backed up on the local RBI host.
Step 3 Move the CDRs that are backed up locally to the specified directory for backing up CDRs or
back up them to the tape drive.
----End

HUAWEI CBS
Exception Handling
If an exception occurs during the backup, perform the following steps:
l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS
Routine Maintenance Guide 5 Monthly Maintenance
5 Monthly Maintenance
About This Chapter

This topic describes the maintenance items that need to be performed every month. Most of
maintenance items are performed manually.
5.1 Maintenance Items Related to Applications

This topic describes the maintenance items related to the applications of the CBS and
neighboring NEs.
5.2 Maintenance Items Related to Hardware

This section describes the maintenance items related to the hardware devices of the system.
5.3 Checking the Viruses on the Terminal Computer

This task is performed to periodically kill the viruses in the operating system where the SMAP
terminal is located to ensure the system security.
5.4 Checking Whether the Device Maintenance Contract Expires

This task is performed to check the device maintenance contract periodically to prevent service
quality decrease due to contract expiration.

HUAWEI CBS
5 Monthly Maintenance Routine Maintenance Guide
5.1 Maintenance Items Related to Applications

This topic describes the maintenance items related to the applications of the CBS and
neighboring NEs.
5.1.1 Changing the Passwords of Running Users

This topic describes how to change the passwords of the running users periodically to ensure
the system security.
5.1.2 Changing the Passwords of SMAP Operators

This task is to change the passwords of SMAP operators periodically to ensure the system
security.
5.1.3 Backing Up Configuration Files (CBP)

The configur ation files of CBP are backed up once every month or before and after the system
upgrade. Thus, the files can be restored in case of exceptions. In addition, the backup files need
to be stored on other media to prevent insufficient disk space.
5.1.4 Backing Up Configuration Files (BMP)

The configur ation files of BMP are backed up once every month or before and after the system
5.1.5 Backing Up Configuration Files (Billing)

The configur ation files of Billing are backed up once every month or before and after the system
5.1.6 Backing Up Configuration Files (AR)

The configur ation files of AR are backed up once every month or before and after the system
5.1.7 Backing Up Configuration Files (DC)

The configur ation files of DC are backed up once every month or before and after the system
5.1.8 Backing Up Configuration Files (SCP)

The configur ation files of SCP are backed up once every month or before and after the system
upgrade.
to Thus,
be stored the files
on other can be
media restoredinsufficient
to prevent in case of exceptions.
disk space.In addition, the backup files need
5.1.9 Backing Up Configuration Files (SMP)

The configur ation files of SMP are backed up once every month or before and after the system
5.1.10 Backing Up Configuration Files of the GFEP

The GFEP automatically backs up the config directory every day. This task is to check that the
configuration files are backed up successfully every month and before or after an upgrade. The
purpose is to ensure that the configuration items can be restored when an error occurs. In addition,
you need to move the backup files to other media to prevent insufficient disk space.
5.1.11 Backing Up Configuration Files of the RBI

HUAWEI CBS
This task is to back up the configuration files of the RBI before or after you modify the
configuration files or perform an upgrade through the RBI client. The purpose is to ensure that
the configuration files can be restored when an error occurs. In addition, you need to move the
backup files to other media to prevent insufficient disk space.
5.1.12 Backing Up Configuration Files of the iWeb

This topic describes how to back up configuration files, log files, and project files manually
before and after the upgrade. After the files are backed up successfully, you can move them to
other media through Export .
5.1.13 Backing Up the Application Program (CBP)

This task is performed to back up the CBP application program regularly. Thus, the application
program can be restored in case of exceptions. In addition, the backup files need to be stored on
other media to prevent insufficient disk space.
5.1.14 Backing Up the Application Program (BMP)

This task is performed to back up the BMP application program regularly. Thus, the application
program canto
other media beprevent
restoredinsufficient
in case of exceptions.
disk space. In addition, the backup files need to be stored on
5.1.15 Backing Up the Application Program (AR&DC)

This task is performed to back up the AR&DC application program regularly. Thus, the
application program can be restored in case of exceptions. In addition, the backup files need to
be stored on other media to prevent insufficient disk space.
5.1.16 Backing Up the Application Program (Billing)

This task is performed to back up the Billing application program regularly. Thus, the application
5.1.17 Backing
This topic Up Log
describes howFiles on the
to back up USAU
the log files in specified directories and to delete the log
files after backing up them.
5.1.18 Backing Up Log Files on the URP

This topic describes how to back up the log files in specified directories and to delete the log
5.1.19 Backing Up Log Files on the iWeb

before and af ter the upgrade. After the files are backed up successfully, you can move them to
5.1.20 Backing Up and Clearing CDR Files on the Billing

This topic describes how to back up the CDR files in history bill cycles to the storage space and
how to clear the CDR files that are already backed up.
5.1.21 Under standing the Service Trend Through iWeb Reports

This topic describes how to understand the changes and trend of service data such as the number
of new users, the total recharge amount, and CAPS.
5.1.22 Under standing Key Service Indexes Through the LBI System

The LBI system provides a basic KPI function to display carrier-concerned indexes in figures
and tables. In this way, carriers can understand the key indexes and their changes.

HUAWEI CBS
5.1.1 Changing the Passwords of Running Users

This topic describes how to change the passwords of the running users periodically to ensure
the system security.
Prerequisite
The running users are as follows:
l BMP system: The running users bmp and smp of the BMP system
l CBP system: The running user cbp of the CBP system; The running user smdb of the SMDB
l SCP system: The running user scu of the SCP system
Context
CAUTION
Certain passwords are saved in the configuration files. When you change a password, remember
to modify the configuration file that contains the password. If only the password is changed and
the configuration file is not modified, severe abnormality such as database access failure may
occur. When a customer service engineer changes a password, remember to confirm that the
configuration files should be modified. For details on analysis of user passwords, see A.2 Impact
Analysis Table of CBS Password Change.
You need to perform this maintenance item on both the active and standby nodes. Perform this
maintenance item on the active node first, and then perform this maintenance item on the standby
node when the services on the active node run normally.
The following procedure takes the operation of changing the password for the user bmp as an
example.
Procedure
Step 1 Log in to the BMP system as the root user.
Step 2 Run the following command to change the running user password.
# passwd bmp
Step 3 Set the new password according to the system prompts.
----End
Exception Handling
If an exception occurs during password change, for example, the database cannot be connected,
check the following:
1. Whether the configuration files and database tables that involve the user password are
modified
2. Whether the encrypted

in the configuration filetext is generated through the correct encryption method and entered

HUAWEI CBS
If the preceding configurations are correct, but the fault persists, perform the following steps:
1. Restore all the files and database tables that are modified and use the old password to ensure
the normal running of the system.
2. Record the password change process, and send the changed password and modified files
and database tables to Huawei engineers.
5.1.2 Changing the Passwords of SMAP Operators

This task is to change the passwords of SMAP operators periodically to ensure the system
security.
Context
The sysadmin user is the super user of the SMAP and has all the menu rights and function rights
of the SMAP. The sysadmin user can create other users including business operators and can
change the passwords of other users.
Procedure
Step 1 Enter the URL of the SMAP in the address box of the browser, for example, http://
10.10.10.1:8080
Step 2 Log in as an SMAP operator.
Step 3 Click in the upper right corner of the page.
The system displays the User Information tab page.
Step 4 Change the password as shown in Figure 5-1.
Figure 5-1 Changing the password of an SMAP operator

TIP
You can click Verify to verify whether the new password can be used.
Step 5 Click Save.
Step 6 Log in to the server as the SMAP operator again to verify that the password is changed
successfully.
----End

HUAWEI CBS
Exception Handling
If the SMAP operator forgets the login password, or the system displays a message indicating
that the password is incorrect during login of the SMAP operator, perform the following steps:
1. Log in as the sysadmin user.

2. Choose System Console > System Management > User in the navigation tree of the
SMAP.
3. Set the conditions for querying the SMAP operator. In the query results, click the password
resetting button in the desired record. The Reset Password page is displayed.
4. Modify the password.
5. Click Save.
6. Log in to the server as the SMAP operator again to verify that the password is changed
successfully.

The configuration files of CBP are backed up once every month or before and after the system
Prerequisite
Context
CAUTION
The backup operation is performed in idle time.
Both the active node and standby node need to be backed up.Take the operation in the active
node for example.The standby node don't need to be backed up for the cold two-node cluster.
Procedure
Step 2 Run the following command to compress the configuration files in the relevant CBP directories:
cbp% tar -cvf cbp.config.conf20090710.tar ${HOME}/config
cbp% tar -cvf cbp.addons.conf20090710.tar ${HOME}/add-ons/config
Step 3 Store the configuration file package to the planned backup directory, such as the mount
directory /backup of lvbackup.
cbp% mv cbp.config.conf20090710.tar /backup

HUAWEI CBS
cbp% mv cbp.addons.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

The configuration files of BMP are backed up once every month or before and after the system
Prerequisite
Context
CAUTION
For details of configuration files, see the HUAWEI ENIP Configuration File Reference. This
document describes the paths, functions, configuration methods of the configuration files.
Procedure

HUAWEI CBS
Step 2 Run the following command to compress the configuration files in the relevant BMP directories:
% tar -cvf bmp.config.conf20090710.tar ${HOME}/config
% tar -cvf bmp.addons.conf20090710.tar ${HOME}/add-ons/config
% tar -cvf bmp.jboss.conf20090710.tar ${HOME}/jboss/server/default/conf
% mv bmp.config.conf20090710.tar /backup
% mv bmp.addons.conf20090710.tar /backup
% mv bmp.jboss.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

The configuration files of Billing are backed up once every month or before and after the system
Prerequisite

HUAWEI CBS
Context
CAUTION
Both the active node and standby node need to be backed up. Take the operation in the active
node for example. The standby node don't need to be backed up for the cold two-node cluster.
For details of configuration files, see the HUAWEI CBS Configuration File Reference. This
Procedure

Step 2 Run the following command to compress the configuration files in the relevant Billing
directories:
% tar -cvf billing.config.conf20090710.tar ${BILLING_HOME}/config/
% mv billing.config.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

The configuration files of AR are backed up once every month or before and after the system
upgrade. Thus,
to be stored the files
on other can be
media restoredinsufficient
to prevent in case of exceptions.
disk space.In addition, the backup files need

HUAWEI CBS
Prerequisite
Context
CAUTION
Procedure
Step 1 Log in to the active node of the AR system as the ar user.
Step 2 Run the following command to compress the configuration files in the relevant AR directories:
% tar -cvf ar.jboss.conf20090710.tar ${JBOSS_HOME}/server/default/deploy/smap.ear/
default.war/WEB-INF/classes/conf/
% mv ar.jboss.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS

The configuration files of DC are backed up once every month or before and after the system
Prerequisite
Context
CAUTION
Procedure
Step 1 Log in to the active node of the DC system as the dc user.

Step 2 Run the following command to compress the configuration files in the relevant DC directories:
% tar -cvf dc.jboss.conf20090710.tar ${JBOSS_HOME}/server/default/deploy/smap.ear/
% mv dc.jboss.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS

The configuration files of SCP are backed up once every month or before and after the system
Prerequisite
Context
CAUTION
Procedure
Step 2 Run the following command to compress the configuration files in the relevant SCP directories:
scu% tar -cvf scu.config.conf20090710.tar ${TELLIN_DIR}/config
scu% mv scu.config.conf20090710.tar /backup
----End
Exception Handling


HUAWEI CBS
l IBM/ATAE
# df -m
l HP
# bdf
5.1.9 Backing Up Configuration Files (SMP)

The configuration files of SMP are backed up once every month or before and after the system
Prerequisite
Context
CAUTION
Procedure
Step 1 Log in to the active node of the SMP system as the smp user.

Step 2 Run the following command to compress the configuration files in the relevant SMP directories:
% tar -cvf smp.config.conf20090710.tar ${HOME}/sms_run/config
% tar -cvf smp.cfg.conf20090710.tar ${HOME}/sms_run/cfg
% tar -cvf smp.inetcfg.conf20090710.tar ${HOME}/sms_run/bin/inetcfg.cfg
% tar -cvf smp.license.conf20090710.tar ${HOME}/sms_run/bin/license.dat
% mv smp.config.conf20090710.tar /backup

HUAWEI CBS
% mv smp.cfg.conf20090710.tar /backup
% mv smp.inetcfg.conf20090710.tar /backup
% mv smp.license.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
The disk or tape for storing the backup data has sufficient space.
Context
During the startup of the GFEP, the backup script starts automatically, and the system
performance is not affected. Table 5-1 describes the method of backing up the GFEP
configuration files.

HUAWEI CBS
Table 5-1 Method of backing up the GFEP configuration files
Backup Script Mode Backup Frequen Remarks

Content cy
collect.sh Pack files in backup of config directory Every day The backup
The script starts the GFEP installation in the GFEP data of only
automatically directory. installation the latest
during the [Name format]: directory seven days is
startup of the GFEP.backup.config.YY reserved,
GFEP. _MM_DD_HH_MM_SS and the
_Weekday.tar.gz backup data
that is
generated
seven days
before is
deleted.
Procedure
Step 1 Log in to the GFEP host as the GFEP user.
Step 2 Access the backup directory of the GFEP.
%cd $HOME/fep/backup
Step 3 Check whether the backup is successful. Figure 5-2 shows the backup data of the seven days.
Figure 5-2 Checking the backup of the GFEP configuration files
Step 4 Maintenance engineers

situation of the office. are advised to move the backup files to other media according to the
----End
Exception Handling
l IBM/ATAE

HUAWEI CBS
# df -m
l HP
# bdf

Prerequisite
Context
Before modifying a configuration file or performing an upgrade, you can back up the
configuration file through the RBI client. You can back up the configuration files of the following
modules as required:
l RBIManage
l RBICollect
l RBISend
l RBIFilter
l RBICompress
l RBICombine
Procedure
Step 1 Log in to the RBI client, namely, URBIConfig.
Step 2 Choose Main Control module in the navigation tree, as shown in Figure 5-3.

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Figure 5-3 RBI client window
Step 3 Choose Configurations > Backup.
The system displays the backup confirm dialog box. Click Yes in the dialog box.
Step 4 In the dialog box, enter Note name of the file that needs to be backed up, as shown in Figure
5-4.
Figure 5-4 Entering the backup information
Step 5 Click OK . The system displays a message indicating that the backup is successful. The
configuration files of the module are backed up in the path config/backup of the RBI user.
NOTE
If there are too many files in config/backup, you need to delete the discarded backup files.
Step 6 It is recommended that maintenance engineers move backup files to other media according to
the situation of the office.
----End

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Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
Maintenance engineers must have the right of Maintenance .
Context
The iWeb page provides the backup menu, as shown in Figure 5-5. Maintenance engineers can
set Schedule so that the system backs up configuration files periodically.
Figure 5-5 iWeb backup menu

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Procedure
Step 1 Log in to the iWeb system.
Step 2 Choose Maintenance > Backup & Restore.
Step 3 Click Backup.
Step 4 In the displayed window, enter the backup name and click Ok .
Step 5 Maintenance engineers can back up files in *.bat to a specified place as follows:
1. In the list, select the check box of one item before backup. You can select only one item.
2. Click Export.
3. In the displayed dialog box, click Save after confirming that the preceding configuration
is correct.
4. In theclick
Then displayed
Save.dialog box, select the storage place. You can change the backup name.
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
l
The user who backs up files has the write and execute permissions to the backup directory.

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Context
CAUTION
The backup operation affects the I/O of the disk and the existing network greatly. In this case,
you need to perform backup in idle time, for example, 00:00 to 04:00.
Before backing up the application programs, ensure that the operation is approved and to be
performed by a dedicated person.
This section provides only directories to be backed up and the backup solution. For the method
and procedure of backup (charged), contact Huawei marketing.
The application programs are backed up in full backup mode. Both the active node and standby
node need to be backed up.
Procedure
Step 1 Log in to the active node and standby node of the CBP as the root user.
Step 2 Compress the files in the relevant CBP directories.
The directories on the CBP active node to be backed up are as follows:
l /enip
l /corefiles
l /hwshare
l /opt/informix
l /oracle
The directories on the CBP standby node to be backed up are as follows:
l /enip
l /corefiles
l /hwshare
l /opt/informix
l /oracle
The following describes how to back up the /enip directory.
% tar -cvf enip.tar /enip
Step 3 Store the application program package to the planned backup directory, such as the mount
The following describes how to save the /enip directory.
% mv enip.tar /backup
----End

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Exception Handling

(1) Log in to the active node and the standby node as the root user.
l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
Context
CAUTION
Procedure
Step 1 Log in to the active node and standby node of the BMP as the root user.
Step 2 Compress the files in the relevant BMP directories.

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The directories on the BMP active node to be backed up are as follows:
l /enip
l /corefiles
l
/hwshare
l /opt/informix
l /opt/informix/temp
l /oracle
The directories on the BMP standby node to be backed up are as follows:
l /corefiles
l /hwshare
bmp% tar -cvf enip.tar /enip
bmp% mv enip.tar /backup
----End
Exception Handling
l IBM/ATAE
# df -m
l HP
# bdf

application
be stored onprogram can be
other media to restored in case of exceptions.
prevent insufficient disk space.In addition, the backup files need to

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Prerequisite
Context
CAUTION
Procedure
Step 1 Log in to the active node and standby node of the AR&DC as the root user.
Step 2 Compress the files in the relevant AR&DC directories.
The directories on the AR&DC to be backed up are as follows: /${JBOSS_HOME}
The following describes how to back up the ${JBOSS_HOME} directory.
% tar -cvf jboss.tar /${JBOSS_HOME}
The following describes how to save the /jboss directory.
% mv jboss.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP

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# bdf

Prerequisite
Context
CAUTION
Before backing
performed by a up the application
dedicated person. programs, ensure that the operation is approved and to be
Procedure
Step 1 Log in to the active node and standby node of the Billing as the root user.
Step 2 Compress the files in the relevant Billing directories.
The directories on the Billing to be backed up are as follows:
l ${BILLING_HOME}/bin
l ${BILLING_HOME}/config
l ${BILLING_HOME}/ebill
l ${BILLING_HOME}/install
l ${BILLING_HOME}/lib
l ${BILLING_HOME}/ShareLib
l ${BILLING_HOME}/tool

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The following describes how to back up the ${BILLING_HOME}/bin directory.
% tar -cvf bin.tar ${BILLING_HOME}/bin
The following describes how to save the ${BILLING_HOME}/bin directory.
% mv bin.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf
5.1.17 Backing Up Log Files on the USAU

Prerequisite
None.
Context
None.
Procedure
Step 1 Log in to the PC of the USAU.
Step 2 Open E:\MSSQL\Data. The folder contains *.log and *log.bak .
Step 3 Copy the folder to other disks or media.
----End

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Exception Handling

5.1.18 Backing Up Log Files on the URP

Prerequisite
None.
Context
None.
Procedure
Step 1 Log in to the PC where the URP is installed.
Step 2 Access E:\MSSQL\Data to view the generated logs.

Step 3 Copy important log files AlarmMaskLog and DeviceAlarmLog to other disks or storage media.
----End
Exception Handling

5.1.19 Backing Up Log Files on the iWeb

Prerequisite

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Context
Procedure

2. Click Export.
is correct.
4. In theclick
Then displayed
Save.
dialog box, select the storage place. You can change the backup name.
----End
Exception Handling
l IBM/ATAE

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# df -m
l HP
# bdf
5.1.20 Backing Up and Clearing CDR Files on the Billing

This topic describes how to back up the CDR files in history bill cycles to the storage space and
how to clear the CDR files that are already backed up.
Impact on the System

A large amount of bill data is saved in CDR files. Assume that every subscriber has about 50
pieces of bill data in a bill cycle. If there are one million subscribers, 50 million pieces of bill
data are generated. The bill data occupies a large amount of storage space. If the bill data is not
backed up and cleared during a long period, the space of the hard disks on the server will be
insufficient.
Prerequisite
None.
Tools and Materials

None.
Precaution
None.
Procedure
Step 1 Log in to the server through Telnet.
Step 2 Run the following command to switch to the CDR directory:

%cd $BILLING_HOME/DATA
Step 3 Access the sub directory, for example: CDR_POS/01/bak

Save the compressed bill data in history bill cycles to the memory.
Step 4 Delete the data that is already backed up.
----End
Related Information
None.

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5.1.21 Understanding the Service Trend Through iWeb Reports

This topic describes how to understand the changes and trend of service data such as the number
of new users, the total recharge amount, and CAPS.
Prerequisite
The WEBRPT module is already installed and you can access the iWeb reports through the URL.
Context
You must focus on the changes of the following service data:
l Number of new subscribers

l Total recharge amount
l Call times
The names of the reports related to the preceding three types of data are as follows:
l Report of subscribers
l Report of cardrecharge
l Report of cashrecharge
l Call times status daily report
Through iWeb, you can check different data reports in the Report menu. You can also use the
Schedule menu and report templates to customize reports for different periods.
The following takes customizing the Number of Monthly New Users report as an example to
describe how to understand the service trend through iWeb reports.
Procedure
Step 1 Log in to the iWeb page through a browser.
Step 2 Click Schedule.
Step 3 Click .
Step 4 In the new interface, configure the basic data for the report.
1. On the General tab page, input the information as shown in Figure 5-7.

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Figure 5-7 Creating a new periodical report

2. On the Template tab page, choose Report of Subscribers as the data and style template.
3. On the Distribution tab page, three report generation methods are available:
l Sending the generated report through Email: In this case, you need to input the Email
address.
l Releasing as a public report: Choose the Publish Report check box, input the
description, select the importance of the report, and select the directory to store the
report.
l Transmitting through FTP: Choose the FTP check box and then input information such
as the IP address.
Step 5 Click Save to store the periodical report.
NOTE
Through the preceding procedure, you can also customize monthly templates for the total recharge amount and
the call times reports. Through the monthly data, you can know the trend of data.
----End
Exception Handling
If the iWeb server runs normally but cannot be accessed through the IE browser, rectify the fault
as follows:
l If the agent server is enabled on the client, set the server URL in the IE browser to the
exceptional Web address when the agent server is used.

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l If the firewall is enabled on the computer where the report server is installed, set the port
number of the report system to the exceptional port number when the firewall is enabled
or disable the firewall.
5.1.22 Understanding Key Service Indexes Through the LBI System

The LBI system provides a basic KPI function to display carrier-concerned indexes in figures
and tables. In this way, carriers can understand the key indexes and their changes.
Prerequisite
The LBI system have been installed and you can access the LBI reports through the URL.
Context
The basic KPIs of the LBI system include the following:
l
KPI of Product Ordered Subscribers
l KPI of Newly-added&Lost Subscribers
l KPI of Bill Statistic
Table 5-2 describes the basic KPIs.
Table 5-2 Basic KPIs
KPI Statistics Storage Query Statistics Content

Frequency Period Condition
KPI of Every day 90 days Statistics The statistics include the
Product date number of subscribers and
Ordered the number of new
Subscribers subscribers by date and
product to help carriers to
understand the situation of
developing subscribers.
KPI of Every day 90 days Statistics The statistics include the
Newly- date number of new subscribers
added&Lost and the number of
Subscribers deregistered subscribers by
date and package to help
carriers to takeon
earliest based actions
the at
deregistration situation.
KPI of Bill Every day 90 days Statistics The statistics include

Statistics date subscribers' incomes by date
and product to help carriers
to understand the general
income of the system.
The following
for service dataprocedure
in the LBIdescribes
system tohow to querythe
understand the key
KPIservice
of Newly-added&Lost
indexes. Subs report

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Procedure
Step 1 Log in to the LBI system through the Microsoft Internet explorer.
Step 2 Click to display the list of functions.
Step 3 Click to display the report data on the left side of the resource management page.
Step 4 Choose Data > System Resource > KPI to display the KPI reports, as shown in Figure 5-8.
Figure 5-8 KPI reports
Step 5 Choose KPI of Newly-added&LostSubs to display the report page.
Step 6 Select a time segment, as shown in . Then click

OK to display the detailed report information in figures and tables, as shown in Figure 5-9.

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Figure 5-9 Detailed report information
----End
Exception Handling
If the LBI system runs normally but cannot be accessed through the Microsoft Internet explorer,
rectify the fault as follows:
l If the agent server is enabled on the client, set the server URL in the Microsoft Internet
explorer to the exceptional Web address when the agent server is used.

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l If the firewall is enabled on the computer where the report server is installed, set the port
number of the report system to the exceptional port number when the firewall is enabled
or disable the firewall.
5.2 Maintenance Items Related to Hardware

This section describes the maintenance items related to the hardware devices of the system.
5.2.1 Cleaning the Tape Drive

This task is performed to clean the tape drive to ensure its availability and prevent data loss due
to tape drive unavailability.
5.2.2 Checking the Number of Available Tapes

You need to check the number of available tapes periodically. Verify that data can be backed
up with enough tapes.
5.2.3 Checking
This task the Power
is performed Modules
to check and UPS
the power (ATAE)
modules and UPS to ensure the reliability of the system
power supply.
5.2.4 Checking the Power Modules and UPS (Minicomputers)

This task is performed to check the power modules and UPS to ensure the reliability of the system
power supply.
5.2.5 Cleaning the Cabinets

This task is to check whether the cabinets and cabinet fans are clean to ensure safety.
5.2.1 Cleaning the Tape Drive

This task is performed to clean the tape drive to ensure its availability and prevent data loss due
to tape drive unavailability.
Reference Standard
The reference standards are as follows:
l The cleaning time cannot exceed 30 seconds.

l The cleaning indicator of the tape drive does not turn yellow.
NOTE
The use of the cleaning tape must be recorded after it is used. Do not use expired ta pe.
Context
Table 5-3 lists the relationship between the cleaning cycle and the using frequency of the tape
drive.
Table 5-3 Relationship between the cleaning cycle and the using frequency of the tape drive
Using Frequency (Times/Day) Cleaning Cycle (Week)
1 8
2 4

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Using Frequency (Times/Day) Cleaning Cycle (Week)
3 3
4 1
Procedure
Step 1 Insert the cleaning tape to the tape drive. Then the system cleans the tape drive automatically.
Step 2 During cleaning, the green light is on. After cleaning the tape drive is complete, the green light
is off.
----End
Exception Handling
If the cleaning indicator turns yellow and blinks, it indicates that the magnetic head is dirty. You
must clean it immediately.
If the tape is ejected in a short time, it indicates that the cleaning fails. You must insert the tape
again.
5.2.2 Checking the Number of Available Tapes

You need to check the number of available tapes periodically. Verify that data can be backed
up with enough tapes.
Reference Standard
The number of available tapes can be used for at least one month.
Context
None.
Procedure
Step 1 The number of available tapes needs to be audited by the owner.
----End
Exception Handling
If the available tapes are not enough, buy new tapes.
5.2.3 Checking the Power Modules and UPS (ATAE)
This task
power is performed to check the power modules and UPS to ensure the reliability of the system
supply.

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Reference Standard
None.
Context
The UPS works normally, and the power modules are normal.
Procedure
Step 1 Check the status of the UPS.
Step 2 Check whether there are sundries around the power modules.
----End
Exception Handling
l If the power supply module is abnormal, contact the power supply department to solve the
problem.
l If the UPS is faulty, use the standby UPS.
5.2.4 Checking the Power Modules and UPS (Minicomputers)

This task is performed to check the power modules and UPS to ensure the reliability of the system
power supply.
Reference Standard
None.
Context
The UPS works normally, and the power modules are normal.
Procedure
Step 1 Check the status of the UPS.
Step 2 Check whether there are sundries around the power modules.
----End
Exception Handling
l If the power supply module is abnormal, contact the power supply department to solve the
problem.
l If the UPS is faulty, use the standby UPS.
5.2.5 Cleaning the Cabinets

This task is to check whether the cabinets and cabinet fans are clean to ensure safety.

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Reference Standard
The reference standards are as follows:
l The surfaces of cabinets and racks must be clean, neat, and dustless.
l The cabinet fans run normally without any noise.
Context
None.
Procedure
Step 1 Check the surfaces and insides of the cabinets and ensure that they are clean.
Step 2 Check the cabinet fans and ensure that they are clean.
----End
Exception Handling
None.
5.3 Checking the Viruses on the Terminal Computer

This task is performed to periodically kill the viruses in the operating system where the SMAP
terminal is located to ensure the system security.
Reference Standard
l No virus is found after the virus scanning.
l No infected files are found at the maintenance terminal.
Context
None.
Procedure
Step 1 Log in to the SMAP client as the user that has the administrator authority.
Step 2 Shut down all the application processes.
Step 3 Disconnect the computer from the external network.
Step 4 Use anti-virus software to scan the computer.
----End
Exception Handling
None.

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5.4 Checking Whether the Device Maintenance Contract

Expires
This task is performed to check the device maintenance contract periodically to prevent service
quality decrease due to contract expiration.
Reference Standard
None.
Context
None.
Procedure
Step 1 Ask relevant professional engineers to verify the device maintenance contract.
----End
Exception Handling
If the contract has expired, please contact Huawei marketing to renew the contract.

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Routine Maintenance Guide 6 Yearly Maintenance
6 Yearly Maintenance
About This Chapter

The maintenance items that need to be performed more than once a year are listed.
6.1 Switching Test

This topic describes the switching test.
6.2 Cleaning the dust (ATAE)

You need to clean the dust periodically to keep the systems running stably.
6.3 Cleaning the dust (Minicomputers)


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6 Yearly Maintenance Routine Maintenance Guide
6.1 Switching Test

This topic describes the switching test.
6.1.1 Testing the Switchover Between Two Nodes (ATAE)

The switchover of the two-node cluster is performed once every year. This is to guarantee that
the switchover of the two-node cluster can be normally performed and the system can normally
provide services for external systems when exceptions occur.
6.1.2 Testing the Switchover Between Two Nodes (HP)

6.1.3 Testing the Switchover Between Two Nodes (IBM)

6.1.4 Testing the Switchover Between the Boards on the USAU

During yearly maintenance, you need to perform switchover between the master and slave
boards, and rectify minor faults through restarting.
6.1.5 Testing the Switchover Between the Boards on the URP

6.1.1 Testing the Switchover Between Two Nodes (ATAE)

Prerequisite
The active node and standby node are in the normal state.
Before the switchover of the two-node cluster, make sure that calls can be made successfully,
CDRs can be generated successfully, the SMDBs on the active node and standby node, and the
physical database are in the normal state, and the data can be synchronized successfully between
the two nodes.
The system s pace usage is smaller than 80%. The CBP and BMP services are normal and the
CPU and memory usage are normal.

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Context
CAUTION
l The switchover of the two-node cluster affects the existing network greatly. In this case,
you need to perform switchover in idle time.
l Before two-node cluster switchover, ensure that the operation is approved and to be
You can perform the two-node cluster switchover by using the following methods:
l Stop the application to trigger a switchover.

l Stop the database server to trigger a switchover.
NOTE
On the CBP, you can stop the SMDB to trigger the switchover of the two-node cluster.
The ATAE manages the two-node cluster through the Cluster Manager. This topic takes the
BMP&SMP two-node cluster in cold standby mode and the Oracle nonRAC local database for
example to describe the switchover procedure. For the switchover of other NEs, see the
installation guide of the matching version.
Procedure
Step 1 Start the Cluster Manager.
Step 2 On the left of the Cluster Explorer page, right-click the service group OracleGroup and choose
Switch To > Standby node. Then the service group is switched to the other node.
Step 3 Check the status of service groups.
On the left of the Cluster Explorer page, select service groups and click the Status tab page to
view the status.
l The OracleGroup is in ONLINE state on the new active node and in OFFLINE state on the
new standby node.
l The FaultSpyGroup is in ONLINE state both on the two nodes.
Step 4 Test service operations.

l The services to be tested at the BMP side are subscriber creation, activation, and recharge.
l The services to be tested at the SMP side are making voice calls, sending short messages,
and generating CDRs.
----End
Exception Handling
If the switchover of the two-node cluster fails, do as follows to collect the fault information and
send the information to Huawei R&D engineers for fault location:
1. Log in to the active node as the root user.

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2. Run the following command to collect information:

# hagetcf
Saving 6.45 MB.
Enter path where configuration can be saved (default is /tmp ):
3. Type the path of the to-be-collected information, such as /tmp/back .

Collecting package infos
Checking VCS package integrity
Collecting VCS information
Collecting system configuration
Collecting selected /etc files
Collecting VCS configuration files
Collecting system boot related files
Collecting selected /proc files
Collecting files from /var/VRTSvcs/log
Collecting files from /var/VRTSvcs/lock
Collecting /var/log/messages*
Collecting core files in /opt/VRTSvcs
Compressing /tmp/back/vcsconf.linux191.tar to /tmp/back/
vcsconf.linux191.tar.gz
Done. Please e-mail /tmp/back/vcsconf.linux191.tar.gz to your support

provider.
NOTE
Package the collected information to vcsconf.linux191.tar.gz. The field linux191 indicates the host
name.
4. Run the following command to check whether the information is successfully collected:
# cd /tmp/back
# ls
ENIP_V100R003C03B614_HA_Install.tar.gz install
ENIP_V100R003C03B614_HA_OCS_RUN_ATAE.tar.gz vcsconf.linux191.tar.gz
5. Send the collected information to Huawei R&D engineers for fault locating.
6.1.2 Testing the Switchover Between Two Nodes (HP)

Prerequisite
the two nodes.
The system space usage is smaller than 80%. The CBP and BMP services are normal and the

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Context
CAUTION
l The switchover of the two-node cluster affects the existing network greatly. In this case, you
need to perform switchover in idle time.

NOTE
This topic takes the BMP&SMP two-node cluster in cold standby mode and the Oracle nonRAC
local database for example to describe the switchover procedure. For the switchover of other
NEs, see the installation guide of the matching version.
Procedure
Step 1 Stop an application to trigger a switchover of the two-node cluster.
1. Log in to host1a as the bmp user.
2. Stop the BMP.

% stop_bmp.sh
3. Log in to host1b as the root user. Check whether bmppkg is switched to host1b.
# cmviewcl -v
If bmppkg is switched to host1b, you see the following information:

PACKAGE STATUS STATE AUTO_RUN NODE
bmppkg up running enabled host1b
The preceding information in bold indicates that bmppkg is switched to host1b.

4. Check whether the floating IP address for external services is bound to host1b (active node
after the switchover).
# netstat -i | grep share_ip
lan900 :1 1500 10.10.11.0 share_ip 6776 0 6776 0 0
The lan900 is the logical network interface name of the APA network adapter on host1b.
The displayed information indicates that the floating IP address is already bound to the
lan900.
5. Log in to host1b (active node after the switchover) and host1a (standby node after the
switchover) as the oracle user, and then check the status of the database.
% /oracle/crs/bin/crs_stat -t
Name Type Target State Host
------------------------------------------------------------
ora....T1.lsnr application ONLINE ONLINE host1a
ora.host1a.gsd application ONLINE ONLINE host1a
ora.host1a.ons application ONLINE ONLINE host1a

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ora.host1a.vip application ONLINE ONLINE host1a

ora....T2.lsnr application ONLINE ONLINE host1b
ora.host1b.gsd application ONLINE ONLINE host1b
ora.host1b.ons application ONLINE ONLINE host1b
ora.host1b.vip application ONLINE ONLINE host1b
ora.orc.db application ONLINE ONLINE host1b
ora....c1.inst application ONLINE ONLINE host1a
ora....c2.inst application ONLINE ONLINE host1b
ora...._orc.cs application ONLINE ONLINE host1b
ora....rc1.srv application ONLINE ONLINE host1b
oracle% sqlplus "/as sysdba"
SQL> select status from v$instance;
If the database is started, you see information similar to the following:

STATUS
------------------------------------
OPEN
SQL> select open_mode from v$database;
If the database is normal, you see information similar to the following:

OPEN_MODE
----------
READ WRITE
6. Check the status of the related applications on host1b (active node after the switchover).
a. Log in to host1b as the bmp user, and then check whether the processes of the BMP
are started.
%p
If the BMP is normal, you see the information similar to the following:
bmp 20358 1 0 Sep27 ? 00:01:43 Monitor 0
bmp 20405 20358 0 Sep27 ? 00:02:44 Center 1
bmp 20090 1 0 Sep27 ? 00:00:04 icdcomm
bmp 20156 1 0 Sep27 ? 00:00:00 idagent
bmp 20150 1 0 Sep27 ? 00:00:00 idcenter
bmp 20317 1 0 Sep27 ? 00:00:47 idlproxy
bmp 17486 1 0 Sep27 ? 00:00:00 ExprServer -d
bmp 29446 1 0 Sep27 ? 00:00:00 Apache -k
bmp 14986 14960 3 Sep27 ? 01:31:21 jboss 1
View $HOME/log/run/bmp_run.log to check the processes of the BMP.

b. Switch to the uoa user, and then check whether the processes of the UOA are started.
%p
If the UOA is normal, you see information similar to the following:
uoa 27305 1 0 21:30:31 ? 0:00 uoa_lma
uoa 29186 27305 0 21:30:54 ? 0:02 uoa_log_agent
uoa 28307 27305 0 21:30:42 ? 0:02 uoa_perf_agent
uoa 27326 27305 0 21:30:31 ? 0:00 Naming_Service -ORBEndPoint iiop://
10.10.11.13:6445
uoa 28611 27305 0 21:30:45 ? 0:00 uoa_cli
uoa 28869 27305 0 21:30:51 ? 0:01 uoa_sxpadapter 0
uoa 27900 27305 0 21:30:39 ? 0:01 uoa_trace_agent
uoa 28767 27305 0 21:30:48 ? 0:01 uoa_soapadapter
uoa 27455 27305 0 21:30:35 ? 0:04 uoa_server
c. Switch to the smp user, and then check whether the processes of the SMP are started.
%p

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The status of each process is displayed as follows:

smp 192868 524942 0 23:08:36 - 0:33 136_sms_scp_agent -noinput
smp 196654 524942 0 23:08:11 - 1:38 111_smpker -noinput 1
smp 229912 524942 0 23:08:17 - 0:04 115_sms_kernel_agent -noinput
smp
smp 233506
254480 524942
1 0
0 23:07:56
23:07:51 -
- 2:57
0:07 100_oamagent -noinput
sms_cfg_center -noinput
smp 258788 524942 0 23:07:59 - 0:03 101_sms_access_agent -noinput
smp 266598 524942 0 23:08:02 - 0:04 103_sms_db_agent -noinput
smp 295400 524942 0 23:08:24 - 0:03 127_sms_log_serv -noinput
smp 332108 524942 0 23:08:05 - 0:04 105_sms_secu_serv -noinput
smp 340022 524942 0 23:08:30 - 0:03 129_sms_pois_serv -noinput
smp 372932 524942 0 23:08:27 - 0:02 128_sms_fs_serv -noinput
smp 385348 524942 0 23:08:33 - 0:13 133_sms_mml_agent -noinput
smp 430164 524942 0 23:08:20 - 0:05 125_sms_serv_center -noinput
smp 524942 1 0 23:07:54 - 0:01 sms_lca -noinput
The SMP has been started. The preceding information is only an example. The
displayed process information varies with the actual situation. View the log files in
$SMS_DIR/log and make sure that the SMP is started properly.
d. Switch to the root user, and then check whether the spy.sh monitor process is running.
% su - root
# ps -ef | grep spy.sh | grep monitor
If the spy.sh monitor process is running, you see the information similar to the
following.
root 18591 17990 1 11:23:25 ? 3:50 /usr/bin/ksh /etc/cmcluster/bmppkg/
spy.sh monitor
7. Check the status of the related applications on host1a (standby node after the switchover).
a. Log in to the standby node as the bmp user, and then check whether the processes of
the BMP are started.
% su - bmp
%p
If the BMP on the standby node is not started, you see the following information:
p: Command not found
b. Switch to the smp user, and then check the processes of the SMP.
% su - smp
%p
If the SMP on the standby node is not started, you see the following information:
c. Switch to the uoa user, and then check the processes of the UOA.
% su - uoa
%p
If the UOA on the standby node is not started, you see the following information:
uoa_lma has not exist, maybe something is wrong with it
d. Switch to the root user, and then check whether the spy.sh standby process is running.
% su - root
# ps -ef | grep spy.sh | grep standby
If the spy.sh standby process is running, you see the information similar to the
following:

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spy.sh standby
8. Log in to host1b as the smp user.

9. Stop the SMP.
% stop.sh sms
10. Log in to host1a as the root user. Check whether bmppkg is switched to host1a.
# cmviewcl -v
If bmppkg is switched to host1a, you see the following information:

bmppkg up running enabled host1a
The preceding information in bold indicates that bmppkg is switched to host1a.

11. Check whether the floating IP address for external services is bound to host1a (active node
after the switchover).

lan900 :1 1500 10.10.11.0 share_ip 6776 0 6776 0 0
The lan900 is the logical network interface name of the APA network adapter on host1b.
The displayed information indicates that the floating IP address is already bound to the
lan900.
12. Log in to host1a (active node after the switchover) and host1b (standby node after the
------------------------------------------------------------


STATUS
------------------------------------
OPEN

OPEN_MODE
----------
READ WRITE

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13. Check the status of the related applications and monitoring process on host1a (the active
node after the switchover).
a. Log in to host1a as the bmp user, and then check whether the processes of the BMP
are started.
%p
bmp 20358 1 0 Sep27 ? 00:01:43 Monitor 0
bmp 20405 20358 0 Sep27 ? 00:02:44 Center 1
bmp 20090 1 0 Sep27 ? 00:00:04 icdcomm
bmp 20156 1 0 Sep27 ? 00:00:00 idagent
bmp 20150 1 0 Sep27 ? 00:00:00 idcenter
bmp 20317 1 0 Sep27 ? 00:00:47 idlproxy
bmp 29446 1 0 Sep27 ? 00:00:00 Apache -k
bmp 14986 14960 3 Sep27 ? 01:31:21 jboss 1
%p
uoa 27305 1 0 21:30:31 ? 0:00 uoa_lma
uoa 29186 27305 0 21:30:54 ? 0:02 uoa_log_agent
10.10.11.13:6445
uoa 28611 27305 0 21:30:45 ? 0:00 uoa_cli
uoa
uoa 27900
28767 27305
27305 0
0 21:30:39
21:30:48 ?
? 0:01
0:01 uoa_trace_agent
uoa_soapadapter
uoa 27455 27305 0 21:30:35 ? 0:04 uoa_server
%p
smp 233506 524942 0 23:07:56 - 2:57 100_oamagent -noinput
smp 254480 1 0 23:07:51 - 0:07 sms_cfg_center -noinput
smp
smp 266598
274774 524942
524942 0
0 23:08:02
23:08:14 -
- 0:04
1:38 103_sms_db_agent -noinput
112_smpker -noinput 2
% su - root

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following.
spy.sh monitor
14. Check the status of the related applications and monitoring process on host1b (the standby
% su - bmp
%p
% su - smp
%p
% su - uoa
%p
% su - root
following:
spy.sh standby
Step 2 Stop the database to trigger a switchover of the two-node cluster.

1. Log in to host1a as the root user. Make sure that SWITCHING is set to enabled on the
# cmviewcl -v
The displayed information must include the following:

bmppkg up running enabled host1a
Policy_Parameters:
POLICY_NAME CONFIGURED_VALUE
Failover configured_node
Failback manual
Script_Parameters:
ITEM STATUS MAX_RESTARTS RESTARTS NAME
Service up 0 0 share_ip
Subnet up 10.10.11.0
Node_Switching_Parameters:
NODE_TYPE STATUS SWITCHING NAME

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Primary up enabled
host1a(current)
Alternate up enabled host1b
If SWITCHING is set to disabled, reset it to enabled.
# cmmodpkg -e -n node name -v bmppkg

2. Switch to the oracle user, and then stop the database.
% onmode.sh
3. Log in to host1b as the root user. Check whether bmppkg is switched to host1b.
# cmviewcl - v
If bmppkg is switched to host1b, you see the following information:

bmppkg up running enabled host1b
4. Check whether the floating IP address for external services is bound to host1b.

lan900 :1 1500 10.10.11.0 share_ip 6776 0 6776 0 0
In the preceding information, lan900 is the logical network interface name of the APA
network adapter on host1b, and the command response indicates that the floating IP address
is bound to lan900.
5. Log in to host1b (active node after the switchover) and host1a (standby node after the
------------------------------------------------------------


STATUS
------------------------------------
OPEN

OPEN_MODE
----------
READ WRITE

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6. Check the status of the related applications and monitoring process on host1b (the active
a. Switch to the bmp user, and then check whether the processes of the BMP are started
normally.
%p
bmp 20358 1 0 Sep27 ? 00:01:43 Monitor 0
bmp 20405 20358 0 Sep27 ? 00:02:44 Center 1
bmp 20090 1 0 Sep27 ? 00:00:04 icdcomm
bmp 20156 1 0 Sep27 ? 00:00:00 idagent
bmp 20150 1 0 Sep27 ? 00:00:00 idcenter
bmp 20317 1 0 Sep27 ? 00:00:47 idlproxy
bmp 29446 1 0 Sep27 ? 00:00:00 Apache -k
bmp 14986 14960 3 Sep27 ? 01:31:21 jboss 1
%p
uoa 27305 1 0 21:30:31 ? 0:00 uoa_lma
uoa 29186 27305 0 21:30:54 ? 0:02 uoa_log_agent
10.10.11.13:6445
uoa 28611 27305 0 21:30:45 ? 0:00 uoa_cli
uoa
uoa 27900
28767 27305
27305 0
0 21:30:39
21:30:48 ?
? 0:01
0:01 uoa_trace_agent
uoa_soapadapter
uoa 27455 27305 0 21:30:35 ? 0:04 uoa_server
%p
smp 233506 524942 0 23:07:56 - 2:57 100_oamagent -noinput
smp 254480 1 0 23:07:51 - 0:07 sms_cfg_center -noinput
smp
smp 266598
274774 524942
524942 0
0 23:08:02
23:08:14 -
- 0:04
1:38 103_sms_db_agent -noinput
112_smpker -noinput 2
% su - root

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following.
spy.sh monitor
7. Check the status of the related applications and monitoring process on host1a (the standby
% su - bmp
%p
% su - smp
%p
% su - uoa
%p
% su - root
following:
spy.sh standby
----End
Exception Handling
If the switchover fails, check the following logs to locate the fault:
l Check the following BMP logs:

– /etc/cmcluster/bmppkg/spy.log
– /etc/cmcluster/bmppkg/control.sh.log
l Check the following CBP logs:
– /etc/cmcluster/cbppkg/spy.log
– /etc/cmcluster/cbppkg/control.sh.log
If the fault persists, contact Huawei engineers.

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6.1.3 Testing the Switchover Between Two Nodes (IBM)

Prerequisite
the two nodes.
The system space usage is smaller than 80%. The CBP and BMP services are normal and the
Context
CAUTION
l The switchover of the two-node cluster affects the existing network greatly. In this case, you
need to perform switchover in idle time.

NOTE
However, you cannot stop the network database to trigger the switchover of the two-node cluster.
This topic takes the BMP&SMP two-node cluster in cold standby mode and the Oracle nonRAC
local database for example to describe the switchover procedure. For the switchover of other
NEs, see the installation guide of the matching version.
Procedure
Step 1 Stop an application to trigger a switchover of the two-node cluster.
1. Log in to the active node and standby node as bmp user and see Table 6-1 to check whether
the status of the two-node cluster is normal.

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Table 6-1 Two-node cluster status
Check Item host1a host1b
Cluster processes The status of the cluster The status of the cluster
processes is active. processes is active.
Network status The status of the active IP The status of the active IP
address of the active node is address of the active node is
DOWN, and the status of DOWN, and the status of
other IP addresses is UP. other IP addresses is UP.
appspy The status of the process is The status of the process is

active. inoperative.
spy.sh The spy.sh monitor and The spy.sh monitor and

appspy.sh processes are appspy.sh processes are
started. started.
Database The database status is On- The database is not started.

Line -- Up.
Application The BMP, SMP, and UOA The BMP, SMP, and UOA
are started. are not started.
VG The VGs bmpvg, smpvg, The VGs bmpvg, smpvg,

oravg, and datavg are oravg, and datavg are not
activated on this node. activated on this node.
Floating IP address The floating IP address is The floating IP address is not

bound to the active network bound to the active network
adapter of this node. adapter of this node.

2. Run the following command to stop the BMP as the bmp user:
% stop_bmp.sh
The switchover duration varies according to the host performance and data volume. After
the switchover of the two-node cluster, the original active node host1a works as the standby
node, and the original standby node host1b works as the active node.
3. See Table 6-2 to check whether the status of the two-node cluster is normal after the
switchover.
Table 6-2 Two-node cluster status
Check Item host1b host1a
Cluster processes The status of the cluster The status of the cluster
processes is active. processes is active.
Network status The status of the active IP The status of the active IP
address of the active node is address of the active node is
DOWN, and the status of DOWN, and the status of
other IP addresses is UP. other IP addresses is UP.

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Check Item host1b host1a
appspy The status of the process is The status of the process is

active. inoperative.
spy.sh The spy.sh monitor and The spy.sh monitor and

appspy.sh processes are appspy.sh processes are
started. started.
Database The database status is On- The database is not started.

Line -- Up.
Application The BMP, SMP, and UOA The BMP, SMP, and UOA
are started. are not started.
VG The VGs bmpvg, smpvg, The VGs bmpvg, smpvg,

oravg, and datavg are oravg, and datavg are not
activated on this node. activated on this node.
Floating IP address The floating IP address is The floating IP address is not

bound to the active network bound to the active network
adapter of this node. adapter of this node.
Step 2 Stop the database to trigger a switchover of the two-node cluster.

1. See Table 6-2 to check whether the status of the two-node cluster is normal.
2. Log in to the active node host1b as the oracle user. Run the following command to stop
the database.
% sqlplus "/as sysdba"
SQL> shutdown oracle% lsnrctl stop

3. See Table 6-1 to check whether the status of the two-node cluster is normal after the
switchover.
----End
Exception Handling
If the switchover fails, check the following logs to locate the fault:
l Check the following BMP logs:

– /usr/sbin/cluster/utilities/bmp/bmppkg/spy.log
– /usr/sbin/cluster/utilities/bmp/bmppkg/bmppkg.log
– /usr/sbin/cluster/utilities/bmp/event/event.log
l Check the following CBP logs:
– /usr/sbin/cluster/utilities/cbp/cbppkg/spy.log
– /usr/sbin/cluster/utilities/cbp/cbppkg/cbppkg.log
– /usr/sbin/cluster/utilities/cbp/event/event.log
If the fault persists, contact Huawei engineers.

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6.1.4 Testing the Switchover Between the Boards on the USAU

Prerequisite
There is the risk on this operation. The operation personnel must be familiar with the device and
understand the running status of the device. In addition, the master and slave system run
normally. Before switchover, contact Huawei Engineers. Then, perform the operation if
approved.
CAUTION
l The maintenance before switchover needs to be performed in the time range when the traffic
is small, such as 2:00 am to 4:00 am. You can select the time as required. Ensure that the
communication is not interrupted and services are not affected during switchover.
l Before switchover, ensure that the system runs normally, the slave board is normal, and the
data is backed up.
l The switchover cannot be performed frequently. It is recommended that the switchover be
performed once half a year.
Operation Procedure
Maintenance Item Operation Instructions Standards
Switchover of the host Run the SWP BRD command to l The master board is reset.
system test the switchover of main l The slave board becomes the
boards.
master board and the master
board becomes the slave
board.
l The system runs normally
after the switchover is
complete.
l The system displays alarm

messages during the
switchover between boards.
Exception Handling
l When the switchover between the active and standby boards fails, and the system cannot
process services normally, you need to reload each board from the BAM to restore the
service.
l If the function of the new active board cannot be restored, you need to immediately run the
SWP BRD command to switch this board back to the standby board.

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6.1.5 Testing the Switchover Between the Boards on the URP

Prerequisite
There is the risk on this operation. The operation personnel must be familiar with the device and
understand the running status of the device. In addition, the switchover should be performed
when the master and slave system run normally. Before switchover, contact Huawei Engineers.
Then, perform the operation if approved.
CAUTION
l The maintenance before switchover needs to be performed in the time range when the traffic
is small, such as 2:00 am to 4:00 am. You can select the time as required. Ensure that the
communication is not interrupted and services are not affected during switchover.
l Before switchover, ensure that the system runs normally, the slave board is normal, and the
data is backed up.
l The switchover cannot be performed frequently. It is recommended that the switchover be
performed once half a year.
Operation Procedure
Maintenance Item Operation Instructions Standards
Switchover of the host Run the SWP BRD command to l The master board is reset.
system test the switchover of main l The slave board becomes the
boards.
master board and the master
board becomes the slave
board.
l The system runs normally
after the switchover is
complete.
l The system displays alarm

messages during the
switchover between boards.
Exception Handling
l When the switchover between the active and standby boards fails, and the system cannot
process services normally, you need to reload each board from the BAM to restore the
service.
l If the function of the new active board cannot be restored, you need to immediately run the
SWP BRD command to switch this board back to the standby board.

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6.2 Cleaning the dust (ATAE)

Reference Standard
The air filter shelf, air filter gauze, fan tray, air deflector, and blades should be clean.
Context
If the appearance of devices is covered with dust, or if the air inlets and outlets of the system
are blocked with dust, the heat dissipation performance of the system will be degraded, which
affects the stability of the system. Therefore, cleaning dust from devices is important in routine
maintenance.
To ensure stability of a device, clean all the boards in a cabinet regularly (at least once a year).
Ensure that every device is clean.
CAUTION
Cleaning blades is a risky operation. Make sure that:

l Antistatic measures are taken during all operations.
l The detergent complies with the related national standards. This prevents damage to the
blades.
l
Do not insert or pull out cables during cleaning.
Procedure
Step 1 Determine which components need to be cleaned.
Components to be cleaned
l Cleaning air filter shelf

l Cleaning the air filter gauze
l Cleaning the air deflectors
l Cleaning the fan tray
l Cleaning blades
Step 2 Clean the dusty components.

l Common method:
Use a clean cotton yarn cloth, ESD-preventive soft brush, and a vacuum cleaner to wipe the
dust off the fan blades and the circuit boards in the backup fan tray.
l Cleaning blades
You can clean the blade by using many methods. The purpose of these methods is to prevent
damage to the physical and electrical features of the blade.
----End

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Exception Handling
None.
6.3 Cleaning the dust (Minicomputers)

Reference Standard
The air filter shelf, air filter gauze, fan tray, air deflector should be clean.
Context
If
arethe appearance
blocked of devices
with dust, is covered
the heat with
dissipation dust, or if the
performance of air
the inlets
systemand outlets
will of the system
be degraded, which
affects the stability of the system. Therefore, cleaning dust from devices is important in routine
maintenance.
To ensure stability of a device, clean all the boards in a cabinet regularly (at least once a year).
Ensure that every device is clean.
CAUTION
Stopping and cleaning minicomputers are important operations. Ensure that this operation is
performed by a professional person.
Do not insert or pull out cables during cleaning.
Procedure
Step 1 Determine which components need to be cleaned.
Components to be cleaned
l Cleaning air filter shelf

l Cleaning the air filter gauze
l Cleaning the air deflectors
l Cleaning the fan tray
Step 2 Clean the dusty components.
Common method:
Use a clean cotton yarn cloth, ESD-preventive soft brush, and a vacuum cleaner to wipe the dust
off the fan blades and the circuit boards in the backup fan tray.
----End

HUAWEI CBS
Exception Handling
None.

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Routine Maintenance Guide 7 Holiday Maintenance
7 Holiday Maintenance
About This Chapter

This topic describes the maintenance items that need to be performed comprehensively before
holiday to ensure normal running of the system on holiday.
7.1 Evaluating the Traffic on the SCP

This topic describes how to evaluate whether the traffic volume on holiday may exceed the
maximum traffic volume supported by the system by understanding the trend of the traffic half
a month earlier than the holiday. If the traffic volume on holiday may exceed the maximum
traffic volume supported by the system, prepare emergency maintenance.

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7 Holiday Maintenance Routine Maintenance Guide
7.1 Evaluating the Traffic on the SCP

This topic describes
maximum how to
traffic volume evaluateby
supported whether the traffic
the system volume on holiday
by understanding may
the trend exceed
of the thehalf
traffic
a month earlier than the holiday. If the traffic volume on holiday may exceed the maximum
traffic volume supported by the system, prepare emergency maintenance.
Prerequisite
l The average traffic on each office is different. The maintenance engineers need to learn the
volume of daily traffic in normal situations.
l Understand the maximum volume of traffic supported by the system according to the
technical scheme provided by Huawei marketing personnel for deployment.
Context
If there are multiple SCPs, the traffic on the SCPs needs to be evaluated respectively.
Procedure
Step 1 Log in to the SCP active node as the scu user.
Step 2 Access the ${TELLIN_DIR}/temp directory of the SCP.

% cd ${TELLIN_DIR}/temp
Step 3 Obtain the CAPS value by checking logs.

% view manager_0.run
The SCP displays the CAPS value every minute. For example, Platform CAPS: 11.12.
Step 4 Obtain detailed data and draw the trend of the CAPS value change, including detailed time and
value corresponding to the CAPS.
NOTE
The maintenance engineers are recommended to check the CAPS data every day. They can collect CAPS values
on the SCP through Huawei tool Collect Data. The frequency is optional.
----End
Exception Handling
If the CAPS value is lower than the normal value, perform the following checking. For the
unsolved problems, contract Huawei engineers.
1. Checking the Space Usage of File Systems, if the usage of the file system space is high,
you need to clear the disk space.
2. Checking the Memory Usage, check whether the automatic machine is suspended.
3. Checking the CPU Usage. Check whether an exceptional process exists. You can delete
this process after the analysis.

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Routine Maintenance Guide 8 Maintenance Related to Upgrade
8 Maintenance Related to Upgrade
About This Chapter

The maintenance engineers need to back up applications, configuration files, and databases
before upgrade and expansion. In this manner, the configuration and data can be recovered
rapidly after the upgrade.
8.1 Backing Up the Operating Systems

This topic describes the backup of the operating systems.
8.2 Backing Up the Application Program

This topic describes the backup of the application program.
8.3 Backing Up Configuration Files

You need to back up configuration files before ex pansion and upgrade. In this manner, you can
rapidly recover the configuration or recover the system in the case of abnormality after upgrade.

HUAWEI CBS
8 Maintenance Related to Upgrade Routine Maintenance Guide
8.1 Backing Up the Operating Systems

This topic describes the backup of the operating systems.
8.1.1 Backing Up the Operating System (IBM)

The IBM operating system is backed up once every year or before and after the system upgrade.
8.1.2 Backing Up the Operating System (HP)

The HP operating system is backed up once every year or before and after the system upgrade.
8.1.3 Backing Up the Operating System (SuSE)

The SuSE operating system is backed up once every year or before and after the system upgrade.
Thus, the backup file can be restored in case of exceptions.
8.1.1 Backing Up the Operating System (IBM)

The IBM operating system is backed up once every year or before and after the system upgrade.
Prerequisite
l This solution adopts backup by tape. Before backup, verify that the tape has sufficient
available space.
l Verify that the available space of the /tmp directory is at least 8.8 MB. You can run the df
-k command to check whether the file system has sufficient available space. If the available
space is insufficient, run the following command (for reference) to increase the space. For
details of the planning, see the HUAWEI ENIP Installation Guide.
# chfs -a size=+200000 /tmp
Context
CAUTION
The backup operation is performed at idle time, generally finished within four hours after 00:00.
The operating system is backed up in full backup mode. Both the active node and standby node
need to be backed up.
There are two backup modes. You can select one.
Procedure
Step 1 In command line mode
1. Log in to the active node and standby node as the root user.
2. Run the following command to back up the operating system:
# mksysb -i /dev/rmt0

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Creating information file (/image.data) for rootvg.
Creating tape boot image...
Creating list of files to back up.
Backing up 32179 files...................
3. After the backup is complete as required, take out the tape and save it.
Step 2 In smit mode

1. Log in to the active node and standby node as the root user.
2. Run the following command to back up the operating system:
# smitty mksysb

Back Up the System
……
* Backup DEVICE or FILE [/dev/rmt0 ]
+/
Create MAP files? no +
EXCLUDE files? no +
List files as they are backed up? no +
Verify readability if tape device? no +
Generate new /image.data file? yes +
EXPAND /tmp if needed? no +
Disable software packing of backup? no +
Backup extended attributes? yes +
Number of BLOCKS to write in a single output []
#
(Leave blank to use a system default)
The part in bold indicates the backup medium. Select tape.

3. After the backup is complete as required, take out the tape and save it.
----End
Exception Handling
If the backup fails, locate the fault according to the error message displayed after the backup
command is run. If the fault persists, contact Huawei engineers.
8.1.2 Backing Up the Operating System (HP)

The HP operating system is backed up once every year or before and after the system upgrade.
Prerequisite
l This solution adopts backup by tape. Before backup, verify that the tape drive is connected
normally. That is, the host is connected to the tape drive through the SCSI cable and the
tape drive is also connected to the Terminator.
Run the following command to check whether the tape drive is connected normally:
# ioscan -fnC tape
Class I H/W Path Driver S/W State H/W Type Description
=====================================================================
tape 1 0/1/1/1.1.0 stape CLAIMED DEVICE HP C5683A
/dev/rmt/1m /dev/rmt/c3t1d0BESTn
/dev/rmt/1mb /dev/rmt/c3t1d0BESTnb
/dev/rmt/1mn /dev/rmt/c3t1d0DDS

HUAWEI CBS
/dev/rmt/1mnb /dev/rmt/c3t1d0DDSb
/dev/rmt/c3t1d0BEST /dev/rmt/c3t1d0DDSn
/dev/rmt/c3t1d0BESTb /dev/rmt/c3t1d0DDSnb
CAUTION
If the tape drive cannot be identified, you need to install the tape driver. Do as follows: Run
the sam command, and then choose Peripheral Devices > Tape Drives > Actions >
Add. Perform operations as prompted.
l Verify that the tape drive has sufficient available space.

l Run the following command to verify that the ignite-ux software is installed. The software
is installed in the system by default.
# swlist | grep -i ignite

B5725AA C.6.10.97 HP-UX Installation Utilities (Ignite-
UX)
Ignite-UX-11-11 C.6.10.97 HP-UX Installation Utilities for Installing
11.11 Systems
Context
CAUTION
Procedure
Step 2 Run the following command to back up the operating system:
# make_tape_recovery -Av
NOTE
l For the operating system whose version is earlier than HPUX11.00, run the make_recovery command
to back up the operating system.
l If the system configurations vary, you need to back up the operating system again.
Step 3 After the backup is complete as required, take out the tape and save it.
----End
Exception Handling
If any exception occurs, contact Huawei engineers.

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8.1.3 Backing Up the Operating System (SuSE)

The SuSE operating system is backed up once every year or before and after the system upgrade.
Thus, the backup file can be restored in case of exceptions.
Prerequisite
The software source name for making mirror files is Make mirror file 1.0. The system can
automatically make this software source, so manual making is not required.
The space of /mirror-file on the USM server is sufficient for storing mirror files.
Context
The SuSE operating system is backed up through the mirroring function of the USM. The
mirroring function of the USM is to make a mirror file for all the data on the hard disk of a server
blade. The data includes the partitioning information, operating system, and application system
on the hard disk.
The mirror files are stored in the /mirror-file directory on the USM server. Through the mirror
management function of the USM, you can check the information about the mirror file, such as
the size, creation time, and storage path, and delete the unnecessary mirror files.
CAUTION
The mirror function of the USM is to copy all the data on a server blade to another server blade.
After restoration, you can check the running status of the server blade according to the actual
requirements of applications.
Ensure that services running on the network are not affected.
This section provides only manual backup solution. For the method and procedure of backup
(charged), contact Huawei marketing.
Procedure
Step 1 Making Mirror Templates.
1. Choose Deployment > Template Management. The Template Management page
appears.
2. Click Add. The Customize Template page appears.
3. Enter the template name, such as Make Mirror Template.
4. Click Add Software. The Add Software page appears.
5. Select Make mirror file 1.0 from Software list, and click OK . The Customize
Template page appears.
6. Click Edit to set the parameters for making mirror files.
The parameter description is as follows:

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l Mirror name: name of a mirror file that is successfully made, which cannot be duplicated
with existing mirror file names. The name is composed of numbers, letters, underscore
(_), and hyphen (-), and starts with a letter. For example, set this parameter to
linux9sp2.
l
Description: additional information about a mirror file.
7. Click OK . The Customize Template page appears.
8. Click Submit . The system notifies whether to add software sources in the correct sequence.
Click OK .
Step 2 Creating and Performing a Mirror Making Task.

1. Choose Deployment > Task Management. The Task Management page appears.
2. Click Add. The Add Task page appears.
3. Configure the information about a deployment task.
l Task name: unique identifier of a deployment task. For example, set the parameter to
Make Mirror Task .
l The methods of performing a task are as follows:
– Scheduled: Performs the task at the scheduled time.
– Immediate: Performs the task immediately after the task is submitted.
– Manual: Performs the task manually.
For example, set the method to Manual.
4. Click Select Template. Select the template for the deployment task, such as Make Mirror
Template. Then click OK .
5. Select the shelf, and then click Next.
6. Select the blade for making mirrors from the blade list, and click Next.
7. Configure the deployment parameters, and click Next.
l Execution Password: password for the root user to log in to the server blade. The
password should be the same as that set when you deploy the operating system.
l IP address: IP address of the network adapter of the Base plan of the server blade. The
IP address and the IP address of the network adapter of the DHCP service provided by
the USM server are in the same network segment.
8. Click Submit. The dialog box for confirming the operation appears.
9. Click OK . The Task Management page appears.
10. Select the required deployment task such as Make Mirror Task , and click Execute .
If the task progress bar displays 100%, it indicates that mirror backup task is performed
successfully. Choose Deployment > Mirror Management. The Mirror Management page
appears. You can check the mirror files in the mirror file list.
----End
Exception Handling
If the backup fails, check wrapper.log file in /var/log/ATAE of the USM server according to
the errorHuawei
contact information displayed on the USM GUI to locate the problem. If the fault persists,
engineers.

HUAWEI CBS
8.2 Backing Up the Application Program

This topic describes the backup of the application program.

8.2.5 Backing Up Application Programs of the GFEP
Before an upgrade, you need to back up the system directory so that you can restore it if the
upgrade fails. You also need to back up the configurations such as the protocol configuration
and connection configuration so that the new version can quickly use these configurations after
upgrade. In addition, you need to move the backup files to other media to prevent insufficient
disk space.

Prerequisite
Context
CAUTION
The backup o peration affects the I/O of the disk and the existing network greatly. In this case,

HUAWEI CBS
Procedure
Step 1 Log in to the active node and standby node of the CBP as the root user.
Step 2 Compress the files in the relevant CBP directories.
The directories on the CBP active node to be backed up are as follows:
l /enip
l /corefiles
l /hwshare
l /opt/informix
l /oracle
The directories on the CBP standby node to be backed up are as follows:
l /enip
l /corefiles
l /hwshare
l /opt/informix
l /oracle
% tar -cvf enip.tar /enip
% mv enip.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS

Prerequisite
l
Context
CAUTION
Procedure
Step 1 Log in to the active node and standby node of the BMP as the root user.
Step 2 Compress the files in the relevant BMP directories.

The directories on the BMP active node to be backed up are as follows:
l /enip
l /corefiles
l /hwshare
l /opt/informix
l /opt/informix/temp
l /oracle
The directories on the BMP standby node to be backed up are as follows:

HUAWEI CBS
l /corefiles
l /hwshare
bmp% tar -cvf enip.tar /enip
bmp% mv enip.tar /backup
----End
Exception Handling
l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite

HUAWEI CBS
Context
CAUTION
Procedure
Step 1 Log in to the active node and standby node of the AR&DC as the root user.
Step 2 Compress the files in the relevant AR&DC directories.
The directories on the AR&DC to be backed up are as follows: /${JBOSS_HOME}
The following describes how to back up the ${JBOSS_HOME} directory.
% tar -cvf jboss.tar /${JBOSS_HOME}
The following describes how to save the /jboss directory.
% mv jboss.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf
(3) If thefrom
files usageexisting
is higher thanthrough
disks 80%, you need
FTP. to increase
Then back up the
logdisk
filesspace
again.or delete outdated

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Prerequisite
Context
CAUTION
The
nodeapplication
need to be programs
backed up.are backed up in full backup mode. Both the active node and standby
Procedure
Step 1 Log in to the active node and standby node of the Billing as the root user.
Step 2 Compress the files in the relevant Billing directories.
The directories on the Billing to be backed up are as follows:
l ${BILLING_HOME}/bin
l ${BILLING_HOME}/config
l ${BILLING_HOME}/ebill
l ${BILLING_HOME}/install
l ${BILLING_HOME}/lib
l ${BILLING_HOME}/ShareLib
l ${BILLING_HOME}/tool
The following describes how to back up the ${BILLING_HOME}/bin directory.
% tar -cvf bin.tar ${BILLING_HOME}/bin
Step 3 Store the application

directory /backup of program
lvbackup.package to the planned backup directory, such as the mount

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The following describes how to save the ${BILLING_HOME}/bin directory.
% mv bin.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf
8.2.5 Backing Up Application Programs of the GFEP

Before an upgrade, you need to back up the system directory so that you can restore it if the
upgrade fails. You also need to back up the configurations such as the protocol configuration
and connection configuration so that the new version can quickly use these configurations after
upgrade. In addition, you need to move the backup files to other media to prevent insufficient
disk space.
Prerequisite
l The disk or tape for storing the backup data has sufficient space.
l The user who backs up application programs has the write and execute permissions on the
backup directory.
Context
On the GFEP client, back up the configuration through the interface, including the protocol,
connection, heartbeat script configuration, database setting, setting of the routing table, log
setting, and setting of the timing operation, as shown in Figure 8-1.

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Figure 8-1 Backup window of the GFEP client
Procedure
Step 1 Log in to the GFEP client.
Step 2 Choose Maintenance > Backup….
The Backup System dialog box is displayed.
Step 3 Select the path to the file from which the configuration information (including protocols and
scripts) needs to be exported, as shown in Figure 8-2.
Figure 8-2 Backing up configuration information

NOTE
You are advised to name the file in the format version number + creation time.
Step 4 Log in to the GFEP host as a GFEP user.
Step 5 Stop the GFEP.

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%fep stop
Step 6 Access the fep directory.

%cd fep
Step 7 Back up the FEP application.

%cp -r /home/gfep/fep /home/gfep/fep_bakyyyymmdd
Step 8 When the backup is complete, maintenance engineers can move the backup directory to other
storage media.
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf
8.3 Backing Up Configuration Files

You need to back up configuration files before expansion and upgrade. In this manner, you can
rapidly recover the configuration or recover the system in the case of abnormality after upgrade.
The configuration
upgrade. Thus, the files
files of
canCBP are backed
be restored up once
in case every month
of exceptions. or beforethe
In addition, andbackup
after the system
files need



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8.3.7 Backing Up Configuration Files on the EVC
The EVC needs to back up configuration files on the SCP before and after the upgrade.
8.3.8 Backing Up Configuration Files on the UVC
This
after topic describes how to back up the configuration files of the SCP on the UVC before and
the upgrade.
before and af ter the upgrade. After the files are backed up successfully, you can move them to

The configur ation files of CBP are backed up once every month or before and after the system
Prerequisite
Context
CAUTION

HUAWEI CBS
Procedure
Step 2 Run the following command to compress the configuration files in the relevant CBP directories:
cbp% tar -cvf cbp.config.conf20090710.tar ${HOME}/config
cbp% tar -cvf cbp.addons.conf20090710.tar ${HOME}/add-ons/config
cbp% mv cbp.config.conf20090710.tar /backup
cbp% mv cbp.addons.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite

HUAWEI CBS
Context
CAUTION
Procedure
Step 2 Run the following command to compress the configuration files in the relevant BMP directories:
% tar -cvf bmp.config.conf20090710.tar ${HOME}/config
% tar -cvf bmp.addons.conf20090710.tar ${HOME}/add-ons/config
% tar -cvf bmp.jboss.conf20090710.tar ${HOME}/jboss/server/default/conf
% mv bmp.config.conf20090710.tar /backup
% mv bmp.addons.conf20090710.tar /backup
% mv bmp.jboss.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS

Prerequisite
Context
CAUTION
Procedure

Step 2 Run the following command to compress the configuration files in the relevant Billing
directories:
% tar -cvf billing.config.conf20090710.tar ${BILLING_HOME}/config/
% mv billing.config.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS

Prerequisite
Context
CAUTION
Procedure
Step 1 Log in to the active node of the AR system as the ar user.
Step 2 Run the following command to compress the configuration files in the relevant AR directories:
% tar -cvf ar.jboss.conf20090710.tar ${JBOSS_HOME}/server/default/deploy/smap.ear/
% mv ar.jboss.conf20090710.tar /backup
----End
Exception Handling


HUAWEI CBS

l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
Context
CAUTION
Procedure
Step 1 Log in to the active node of the DC system as the dc user.
Step 2 Run the following command to compress the configuration files in the relevant DC directories:
% tar -cvf dc.jboss.conf20090710.tar ${JBOSS_HOME}/server/default/deploy/smap.ear/

% mv dc.jboss.conf20090710.tar /backup
----End

HUAWEI CBS
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
l
Context
CAUTION
Procedure
Step 2 Run the following command to compress the configuration files in the relevant SCP directories:
scu% tar -cvf scu.config.conf20090710.tar ${TELLIN_DIR}/config
Step 3 Store the configuration

directory file package to the planned backup directory, such as the mount
/backup of lvbackup.

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scu% mv scu.config.conf20090710.tar /backup
----End
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf
8.3.7 Backing Up Configuration Files on the EVC

The EVC needs to back up configuration files on the SCP before and after the upgrade.
Prerequisite
None.
Context
None.
Procedure
Step 2 Run the following command to back up the config directory of the SCP:
%cd $HOME
%mkdir evcBAK_(early version number)
%cp $HOME/config/ evcBAK_(early version number)/
----End
Exception Handling

HUAWEI CBS

l IBM/ATAE
# df -m
l HP
# bdf
8.3.8 Backing Up Configuration Files on the UVC

This topic describes how to back up the configuration files of the SCP on the UVC before and
after the upgrade.
Prerequisite
Ensure that no recharge cards are configured or no customized task is run before backup.
Context
None.
Procedure
Step 2 Run the following command to back up the config directory of the SCP:
%cd $HOME
%mkdir uvcBAK_(early version number)
%cp $HOME/config/ uvcBAK_(early version number)/
Step 3 Log in to the SMP.
Step 4 Run the following command to back up the following important configuration files in $
{HOME}/smp_run/bin:
%cd ${HOME}/smp_run/bin
%cp prepare_file.cfg prepare_file.cfg.bak
%cp single_manager.cfg single_manager.cfg.bak
Step 5 Run the following command to back up the cfg directory in ${HOME}/sms_run:
%cd ${HOME}/sms_run
%mkdir uvcBAK_(early version number)

HUAWEI CBS
%cp cp sms_run/cfg uvcBAK_(early version number)/
----End
Exception Handling
l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
Context
During the startup of the GFEP, the backup script starts automatically, and the system
performance is not affected. Table 8-1 describes the method of backing up the GFEP
configuration files.

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Table 8-1 Method of backing up the GFEP configuration files
Backup Script Mode Backup Frequen Remarks

Content cy
collect.sh Pack files in backup of config directory Every day The backup
The script starts the GFEP installation in the GFEP data of only
automatically directory. installation the latest
during the [Name format]: directory seven days is
startup of the GFEP.backup.config.YY reserved,
GFEP. _MM_DD_HH_MM_SS and the
_Weekday.tar.gz backup data
that is
generated
seven days
before is
deleted.
Procedure
Step 1 Log in to the GFEP host as the GFEP user.
Step 2 Access the backup directory of the GFEP.
%cd $HOME/fep/backup
Step 3 Check whether the backup is successful. Figure 8-3 shows the backup data of the seven days.
Figure 8-3 Checking the backup of the GFEP configuration files
Step 4 Maintenance engineers

situation of the office. are advised to move the backup files to other media according to the
----End
Exception Handling
l IBM/ATAE

HUAWEI CBS
# df -m
l HP
# bdf

Prerequisite
Context
Before modifying a configuration file or performing an upgrade, you can back up the
configuration file through the RBI client. You can back up the configuration files of the following
modules as required:
l RBIManage
l RBICollect
l RBISend
l RBIFilter
l RBICompress
l RBICombine
Procedure
Step 1 Log in to the RBI client, namely, URBIConfig.
Step 2 Choose Main Control module in the navigation tree, as shown in Figure 8-4.

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Figure 8-4 RBI client window
Step 3 Choose Configurations > Backup.
The system displays the backup confirm dialog box. Click Yes in the dialog box.
Step 4 In the dialog box, enter Note name of the file that needs to be backed up, as shown in Figure
8-5.
Figure 8-5 Entering the backup information
Step 5 Click OK . The system displays a message indicating that the backup is successful. The
configuration files of the module are backed up in the path config/backup of the RBI user.
NOTE
If there are too many files in config/backup, you need to delete the discarded backup files.
Step 6 It is recommended that maintenance engineers move backup files to other media according to
the situation of the office.
----End

HUAWEI CBS
Exception Handling

l IBM/ATAE
# df -m
l HP
# bdf

Prerequisite
Context

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Procedure
2. Click Export.
is correct.
4. In the displayed dialog box, select the storage place. You can change the backup name.
Then click Save.
----End
Exception Handling
l IBM/ATAE
# df -m
l HP
# bdf

HUAWEI CBS
Routine Maintenance Guide 9 Routine Maintenance Tables
9 Routine Maintenance Tables
About This Chapter

The maintenance table is the summary table of the maintenance items that need to be performed
by maintenance engineers.
9.1 Daily Maintenance Table

The daily maintenance table is the summary table of the maintenance items that need to be
performed at least once a day. In this case, the maintenance engineers can perform the
maintenance items after tailoring certain maintenance items as required.
9.2 Weekly Maintenance Table
The weeklyatmaintenance
performed table isThe
least once a week. themaintenance
summary table of the maintenance
engineers can perform items that need toitems
the maintenance be
after tailoring them as required.
9.3 Monthly Maintenance Table

The monthly maintenance table is the summary table of the maintenance items that need to be
performed at least once a month. The maintenance engineers can perform the maintenance items
9.4 Yearly Maintenance Table

The yearly maintenance table is the summary table of the maintenance items that need to be
performed at least once a year. The maintenance engineers can perform the maintenance items
9.5 Holiday Maintenance Table

The holiday maintenance table is the summary table of the maintenance items that need to be
performed at least once before the holiday. The maintenance engineers can perform the
maintenance items after tailoring them as required.
9.6 List of Maintenance Items for Upgrade

The maintenance table for upgrade is the summary table of maintenance items that need to be
performed before upgrade. The maintenance engineers can perform the maintenance items after
tailoring them as required.

HUAWEI CBS
9 Routine Maintenance Tables Routine Maintenance Guide
9.1 Daily Maintenance Table

The daily maintenance
performed at least oncetable is In
a day. thethis
summary table
case, the of the maintenance
maintenance engineers items that need
can perform theto be
maintenance items after tailoring certain maintenance items as required.
Table 9-1 shows the daily maintenance items.
Table 9-1 Daily maintenance table
Daily Maintenance Working Log
Office name:
Date:
Checked by:
Maintenance Item Check Result
Processing I2000 alarms Yes

No
Monitoring the I2000 performance Yes

No
Checking the usage of the file system space Yes

No
Checking the memory usage Yes

No
Checking the CPU load Yes

No
Checking the status of the network adapter Yes

No
Checking the status of the two-node cluster Yes
No
Checking the core file Yes
No
Checking the status of the memory database Yes

No
Checking the space of the memory database Yes

No
Backing up the data of the memory database Yes
No

HUAWEI CBS
Checking the status of the Oracle database Yes

No
Checking the tablespace of the Oracle Yes

database No
Checking the listening port of the Oracle Yes

database No
Checking the alert logs of the Oracle Yes

database No
Backing up the data of the Oracle database Yes

No
Checking the status of the Informix database Yes

No
Checking the tablespace of the Informix Yes

database No
Checking the backup of logical logs of the Yes

Informix database No
Backing up the data of the Informix database Yes

No
Checking the status of the SQL server Yes

database No
Checking the tablespace of the SQL server Yes

database No
Backing up the SQL server database Yes

No
Checking the status of the DB2 database Yes
No
Checking the tablespace of the DB2 Yes
database No
Checking the status of the process Yes

No
Checking the port status Yes

No
Checking the run logs Yes
No

HUAWEI CBS
Checking the number of CDR on the CBP Yes

No
Checking the offline CDRs on the CBP Yes

No
Checking whether the SSMFEP runs Yes

normally No
Checking the connection status of the GFEP Yes

and other devices No
Checking whether the RBI transfers the Yes

CDRs normally No
Duty contents
Remaining problems:
Supervisor check:
9.2 Weekly Maintenance Table

The weekly maintenance table is the summary table of the maintenance items that need to be
performed at least once a week. The maintenance engineers can perform the maintenance items
Table 9-2 describes the weekly maintenance table.
Table 9-2 Weekly maintenance table
Weekly Maintenance Working Log
Office name:
Date:
Checked by:
Yes
Backing up log files on the CBP No
Backing up log files on the BMP Yes

No
Backing up log files on the SCP Yes

No

HUAWEI CBS
Weekly Maintenance Working Log
Backing up log files on the SMP Yes

No
Backing up log files on the UVC Yes

No
Backing up log files on the EVC Yes

No
Backing Up and Clearing History CDRs on Yes

the RBI No
Duty contents
Remaining problems:
Supervisor check:
9.3 Monthly Maintenance Table

The monthly maintenance table is the summary table of the maintenance items that need to be
performed at least once a month. The maintenance engineers can perform the maintenance items
Table 9-3 describes the monthly maintenance table.
Table 9-3 Monthly maintenance table
Monthly Maintenance Working Log
Office name
Date:
Checked by:
Performing a comprehensive check by Yes

using the iCheck No
Changing the passwords of running Yes

users No
Changing the passwords of business Yes

operators No
Backing up configuration files Yes

No

HUAWEI CBS
Monthly Maintenance Working Log
Backing up application programs Yes

No
Backing up log files Yes

No
Understanding the service trend through Yes

iWeb reports No
Cleaning the tape drive Yes

No
Checking the number of available tapes Yes

No
Checking the power modules and the Yes

UPS (ATAE) No
Checking the power modules and the Yes

UPS (server) No
Cleaning the cabinets Yes

No
Checking the viruses on the SMAP Yes

terminal No
Checking whether the device Yes

maintenance contract expires No
Duty contents
Remaining problems:
Supervisor check:
9.4 Yearly Maintenance Table

The yearly maintenance table is the summary table of the maintenance items that need to be
performed at least once a year. The maintenance engineers can perform the maintenance items
Table 9-4 describes the yearly maintenance table.

HUAWEI CBS
Table 9-4 Yearly maintenance table
Yearly Maintenance Working Log
Office name:
Date:
Checked by:
Testing the switchover between the two Yes

nodes of the two-node cluster No
Testing the switchover between the boards Yes

No
Cleaning the dust Yes

No
Duty contents
Remaining problems:
Supervisor check:
9.5 Holiday Maintenance Table

The holiday maintenance table is the summary table of the maintenance items that need to be
performed at least once before the holiday. The maintenance engineers can perform the
maintenance items after tailoring them as required.
Table 9-5 describes the holiday maintenance table.
Table 9-5 Holiday maintenance table
Holiday Maintenance Working Log
Office name:
Date:
Checked by:
Performing a comprehensive check by using Yes

the iCheck No
Duty contents
Remaining problems:
Supervisor check:

HUAWEI CBS
9.6 List of Maintenance Items for Upgrade

The maintenance table for upgrade is the summary table of maintenance items that need to be
performed before upgrade. The maintenance engineers can perform the maintenance items after
tailoring them as required.
Table 9-6 describes the maintenance table for upgrade.
Table 9-6 Maintenance table for upgrade
Upgrade Maintenance Working Log
Office name:
Date:
Checked by:
Performing a comprehensive check by using Yes

the iCheck No
Backing up the data of the operating system Yes

No
Backing up application programs Yes

No
Backing up configuration files Yes

No
Duty contents
Remaining problems:
Supervisor check:

HUAWEI CBS
Routine Maintenance Guide A Appendix
A Appendix
A.1 Critical Operations in the CBS

This topic describes maintenance operations that cause system exceptions in the online charging
system (OCS).
A.2 Impact Analysis Table of CBS Password Change

Certain passwords are saved in the configuration files. When you change a password, you also
need to modify the configuration file that contains the password. If only the password is changed
and the configuration file is not modified, severe abnormality such as database access failure
may occur.
A.3 Glossary
A.4 Acronyms and Abbreviations
Issue 01 (2010-09-29) Huawei Proprietary and Confidential A-1

HUAWEI CBS
A Appendix Routine Maintenance Guide
A.1 Critical Operations in the CBS

This topic describes maintenance operations that cause system exceptions in the online charging
system (OCS).
Precautions
In routine maintenance, precautions include but not limit to the following points:
l Maintain the system by using foreground maintenance systems, for example, the service
management access point (SMAP). You can modify system-level parameters only after
being approved. If you need to modify system-level parameters, back up the parameters
beforehand and make sure the modifications are correct.
l Run more or cat to check data in the configuration file. You cannot run vi to modify a file
without
make permission.
sure If you need toare
that the modifications modify a file, back up the parameters beforehand and
correct.
l You can perform the following operations only after being approved by carriers:?
Informix Database
Table A-1 Critical operations in the Informix database
Operation Description
oninit -i Initialize the database and all data in the database is

damaged.
oninit -s Change the database status from Online into

Quiescent. In this case, other users cannot access the
database.
oncheck -cI Check whether indexes of the database tables are

normal. The checked tables are added with shared
locks.
oncheck -pt Print the data structure of the system. The checked
tables are added with shared locks.
onmode -ky Stop a database.
onmode -s Change the database status from Online into

Quiescent. Then, you can carry on performing the
ongoing transactions, but you are not allowed to start
new transactions. In the Quiescent mode, other users
cannot access the database.
onmode -u Change the database status from Online into Quiescent

before the ongoing transactions are complete. Then,
other users cannot access the database.
A-2 Huawei Proprietary and Confidential Issue 01 (2010-09-29)

HUAWEI CBS
onmode -z End a thread, and applications become abnormal. You

can perform this operation only if you understand
specifics of the thread.
onmode -Z End a transaction, and applications become abnormal.

You can perform this operation only if you understand
specifics of the transaction.
onmode -d { standard|primary The data replication mode is cut down. Other users
Name of the data service |secondary may not be able to access the database. Therefore, run
Name of the data service } this command only during emergencies.
onspaces -d Delete the database space or the temporary database

space. Data can be missing.
Update/delete/select/load/unload/ Perform SQL operations on large tables. In this case,

Drop index/Create index and other use indexes and pay attention to the number and
SQL operations performance of locks. If the number of locks is
incorrect or performance of locks is poor, tables may
be locked and the database may break down. For
example, if you create indexes for a large table of more
than a million data records, you need to assess the
duration of creating the indexes. Specifically, if the
operation of creating an index is canceled, the rollback
time duration is the same as the duration of creating
the index. If you end the rollback forcibly by ending a
thread, the database breaks down.
Changing the password of the Change the password of the database, you need to
database change the configurations of the network elements that
connect the database.
Backing up the database If you back up the database when the call traffic is
heavy, the system performance is affected.
Oracle Database
Table A-2 Critical operations in the Oracle database

lsnrctl stop Stop the listener.

HUAWEI CBS
Update/delete/select/load/unload/Drop Perform SQL operations on large tables. In

index/Create index and other SQL this case, use indexes and pay attention to the
operations number and performance of locks. If the
number of locks is incorrect or performance
of locks is poor, tables may be locked and the
database may break down. For example, if
you create indexes for a table of more than a
million data records, you need to assess the
possible result. Specifically, if the operation
of creating an index is canceled, the rollback
time duration is the same as that of creating
the index. If you end the rollback by ending a
thread, the database breaks down.
/sbin/init.d/init.crs stop Stop the Oracle database and CRS in Oracle

RAC mode.
SQL> shutdown immediate; Stop the database.
SQL> alter system set parameter name = Modify spile. For example, modify archive
parameter value scope = spfile; paths.
SQL> DROP TABLESPACE name of the Data space is deleted and data is missing.
data space INCLUDING CONTENTS
AND DATAFILES;
Directly edit files in $ORACLE_HOME/ -

network/admin/.
Changing the password of the database Change the password of the database. In this
case, you need to change the configurations
of the NEs that connect the database.
Backing up the database. If you back up the database when the call
traffic is heavy, the system performance is
affected.
ATAE
Table A-3 Critical operations in ATAE
vxvol -g volume name stopall Deactivate LVs.
vxassit -g VG name remove volume LV Delete LVs.

name
vxdg destroy VG name Delete VGs.
umount file system Demount file systems.

HUAWEI CBS
haconf -dump -makero Stop the VCS.

hastop -all -force
haconf -dump -makero Stop the VCS, processes and applications for
hastop -all monitoring the two-node cluster; Unbind
floating IP addresses; Deactivate LVs and
VGs.
reboot Restart the system.
shutdown Stop the System.
kill -9 process ID Forcibly kill the corresponding process.
rm * Delete files.
Changing the values of kernel parameters -

chmod Change the properties of files.
chown Change the owner and owner group of a file.
mv Move or rename a file or directory.
ifconfig bond X : X floating IP netmask Unbind floating IP addresses.

subnet mask delete
Changing IP addresses of devices, such as If IP addresses are changed, devices may be

USM servers, SMM blades, and storage disconnected and networks become
controllers abnormal.
Changing the system time You can change the system time only after
being approved. Otherwise, time of service
blades can be different from the system time.
Then, serious problems occur.
Changing the time zone and DST of the Charging errors and call interruptions may
system occur if you perform these operations when
data exists in the SMDB.
Changing the transmission rate and working These operations may cause that the network
mode of network adapters communications are interrupted.
Changing node names This may cause the system to be abnormal.
Changing routes, access lists, and strategies -

of the firewall
Modifying network services, such as the -

Telnet and FTP services

HUAWEI CBS
HP Minicomputer
Table A-4 Critical Operations in an HP Minicomputer
vgchange -a n VG name Deactivate VGs.
lvremove Delete LVs.
vgexport -s -m Delete VGs.
cmhaltcl Stop the two-node cluster.
cmhaltnode Stop a node of the two-node cluster.
cmhaltpkg Stop application packages of the two-node

cluster.
cmhaltserv Stop services on the two-node cluster.
reboot Restart the system.
shutdown Stop the System.
init Stop and then restart a server to a specified

mode.
ipcrm Delete the message queue, semaphore, and ID

of the shared memory.
rm * Delete files.
chmod Change the permissions of the files.
ifconfig lanX:1 0.0.0.0 Unbind floating IP addresses.

Changing IP addresses of minicomputers If IP addresses are changed, devices may be
disconnected and networks become
abnormal.
Changing the system time Time of service blades can be different from
the system time if the system time is modified
against rules. In this case, serious problems
occur.
Modifying the time zone and DST of the Charging errors and call interruptions may
system occur if you perform these operations when

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mode of network adapters communications are interrupted.
Changing node names This may cause the system to be abnormal.

of the firewall

Telnet and FTP services.
IBM Minicomputer
Table A-5 Critical Operations in IBM Minicomputer
varyoffvg VG name Deactivate VGs.
reducevg -df physical volume name Delete physical volumes.
rmlv -f LV name Delete LVs.
rmdev Remove devices.
smit clstop Stop the two-node cluster.
reboot Restart the minicomputer.
shutdown Stop the minicomputer.
init Stop and then restart the minicomputer to a

specified mode.
ipcrm Delete the message queue, semaphore, and ID

of the shared memory.
rm * Delete files.
stopsrc -s appspy Stop the monitoring subsystem of the two-

node cluster.
stopsrc -s cluster Stop the two-node cluster.
chmod Change the permissions of the files.

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ifconfig en X floating IP addresses netmask Unbind floating IP addresses.

subnet mask delete
Changing IP addresses of minicomputers If IP addresses are changed, devices may be

disconnected and networks become
abnormal.
Changing the system time Time of service blades can be different from
the system time if the system time is changed
against rules. In this case, serious problems
occur.
Changing the time zone and DST of the Charging errors and call interruptions may
system. occur if you perform these operations when
mode of network adapters. communications are interrupted.
Changing node names This may cause system to be abnormal.

of the firewall.

Telnet and FTP services
SCP
Table A-6 Critical operations on the SCP
$HOME/bin/kill_scp.sh Stop the SCP.
$HOME/bin/stop_scp.sh Stop the SCP.
setval all The function of printing messages on the SCP

platform is enabled, which affects the
performance of the related devices.
serviceadm This service management command is used

to deactivate, uninstall, and delete Huawei
intelligent network services.
${UOA_RUN_ROOT}/shell/uoa_start.sh Start the UOA.
${UOA_RUN_ROOT}/shell/uoa_stop.sh Stop the UOA and applications cannot

generate alarms.

HUAWEI CBS
Updating network configuration files and -

load charging matrix when the call traffic is
heavy
BMP
Table A-7 Critical operations on the BMP
$HOME/tools/stop_bmp.sh End all the BMP processes and services are

interrupted.
$HOME/tools/stop_app.sh End all the BMP processes and services are

interrupted.
$HOME/bin/stop.sh End all the BMP processes and services are

interrupted.
$HOME/tools/stop_jboss.sh End the JBOSS, which causes services to be

interrupted.
$HOME/tools/stop_enipapp.sh End all ENIP Core processes.
$HOME/bin/stop_enip.sh End all ENIP Core processes.
$HOME/bin/kill_enip.sh End all ENIP Core processes.

${UOA_RUN_ROOT}/shell/uoa_stop.sh Stop the UOA and applications cannot
generate alarms.
$HOME/jboss/bin/shutdown.sh End the JBOSS process and services break

down.
logadm_bmp -on Enable the debug log function.
Back up and store files and directories whose Startup of the JBOSS becomes abnormal.
suffixes are not .bak in $HOME/jboss/
server/default/deploy.
serviceadm Deactivate or uninstall services, and then

sessions and some services become
interrupted.
configadm Running the configadm command

improperly causes the system to be abnormal.
logadm Run this command to manage ENIP CORE

logs.
ipmaptool Running the ipmaptool command


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CBP
Table A-8 Critical Operations on the CBP
$HOME/tools/stop_cbp.sh End all CBP processes, and then sessions and
some services become interrupted.
$HOME/tools/stop_app.sh End all CBP processes, and then sessions and

$HOME/bin/stop_enip.sh End all CBP processes, and then sessions and

$HOME/bin/stop.sh End all CBP processes, and then sessions and

$HOME/bin/kill_enip.sh End all CBP processes, and then sessions and

${UOA_RUN_ROOT}/shell/uoa_stop.sh Stop the UOA, which causes that applications

cannot generate alarms.
logadm Run this command to manage ENIP CORE

logs.
serviceadm Deactivate or uninstall services, and then

sessions and some services become
interrupted.
configadm Running the configadm command

ipmaptool Running the ipmaptool command

Running kill -9 to end CBP processes that This operation causes the SMDB to be
access the SMDB abnormal.
SMDB
Table A-9 Critical operations in the SMDB
${SMDB_ROOT}/bin/stop_mdb.sh Stop the SMDB, which triggers the

switchover.
${SMDB_ROOT}/bin/mdmode Set the run mode of the SMDB.
${SMDB_ROOT}/bin/mddel.sh Delete the shared memory of the SMDB.

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Performing mdalter and mdrestore -

operations in ${SMDB_ROOT}/bin
Running mdauto.sh and SynMemDB in $ Run mdauto.sh and SynMemDB in $

{SMDB_ROOT}/bin {SMDB_ROOT}/bin, which causes the
memory size to be rebuilt and the physical
database to be synchronized.
Using the mdsql tool of the SMDB to perform Use the mdsql tool of the SMDB to perform
the operations including update, delete , the operations including update, delete,
drop and alter. drop and alter. For example, perform these
operations on table spaces.
Running kill to end a parent process and Run kill to end a parent process and
container0 during the restart of a service container0 during the restart of a service, and
the switchover is triggered.

A.2 Impact Analysis Table of CBS Password Change

Certain passwords are saved in the configuration files. When you change a password, you also
need to modify the configuration file that contains the password. If only the password is changed
and the configuration file is not modified, severe abnormality such as database access failure
may occur.
Table A-10 Impact analysis table of CBS password change

User Home Usage Impact After Password Change
Group
BMP
root root None. No impact.
Informix Informix Installation and No impact.

running user of
the Informix
database.
bmp enip Installation and If you obtain CDRs as this user, the RBI is
running user of involved. In this case, the corresponding
the BMP. password is required on the RBI configuration
page.
uoa enip Installation and No impact.

running user of
the Uniform
Operation and
Management
Agent (OAM).

HUAWEI CBS

Group
dbserver enip User for No impact.

installation.
sysdb enip User for The following modules are involved:

accessing the l BME:
BMP system Related configuration of the DSB: Change the
database. user name and password of the system
database in $HOME/jboss/server/default/
conf/login-config.xml according to
<security-domain>bmp_JBossRelam_0</
security-domain> in <jndi-
name>InformixXADS</jndi-name> of
bmp-xa-ds.xml. Encrypt the changed
password and fill it in to

use bmp_encrypt.sh
password. You need to
convert the password
in cipher text. Then restart the JBOSS.
You need to modify the $HOME/config/
bmp.server.xml .
In later versions of C03, you need to change
the .odbc.ini file in home directory and use
Dissect encryption.
l Dssync: Use the configadm tool to change the
value of the ENIPcore configuration item.
When changing the value of the
ENIP.Common.DBUSER.password
configuration item, you need to use Dissect
encryption in the bin directory of the CBP
user.
l CBP: The SMDB is affected. You need to
modify the .ODBC.ini file manually. You
need to use the Dissect to encrypt the password
filled in .ODBC.ini
l TaskControl: ${ENIP_HOME}/config/
TaskControl/FileConvert.cfg and
USERID /PASSWORD files need to be
modified.
userdb enip User name for See the password change impact analysis of the
accessing the sysdb user of the BMP.
BMP user
database.
mml None Password of the

MML interface.
yournam None User name and

e password for
logging in to the
mail server.

HUAWEI CBS

Group
CBP

running user of
the Informix
database.
cbp enip Installation and The following modules are involved:

running user of l BUS: The FTP configuration file
the CBP. ftphelper.xml needs to be modified.
l RBI: If you obtain CDRs as this user, the
corresponding password is required on the
RBI configuration page.
smdb enip Installation and No impact.

running user of
the Smart
Memory
Database
(SMDB).
uoa enip Installation and No impact.

running user of
the UOA.
db XXX : enip User name for See the password change impact analysis of the
XXX is accessing the sysdb user of the BMP.
the CBP CBP physical
node. database on the
CBPDB blade
when the
network
database is
used.
dbserver None. User name for No impact.
creating
databasethe
cbpdb.
SMP

running user of
the Informix
database.

HUAWEI CBS

Group
smp tellin Installation and The SMP uses the sms user to access the database
running user of to change the password. The application is not
the SMP. affected.
oams tellin Installation and No impact.

running user of
the
OAMServer.
soam tellin Installation and No impact.

running user of
the independent
OAMServer.
uoa tellin Installation and No impact.

running user of
the UOA.
SCP

running user of
the Informix
database.
scu tellin Installation and The following module is involved:

running user of BUS: The FTP configuration file ftphelper.xml
the SCP. for configuring short messages needs to be
modified. It is recommended that the IP address
of the SMS module should be used as the IP
address of the FTP.
sms tellin FTP user name The following modules are involved:
of the SCP. l BUS: The FTP configuration file
ftphelper.xml needs to be modified.
In LDS mode, the login-config.xml file needs
to be modified.
l SMP: The commserv db process of the SMP
is affected. You need to restart this process
after using the dbcfgtool tool to synchronize
the password.
l SMPSER: The license update is affected. The
FTP password in the platform configuration
file inetcfg.cfg needs to be changed.
l RBI: If connections are configured, the
password needs to be changed on the
configuration page.

HUAWEI CBS

Group
oams tellin Installation and No impact.

running user of
the
OAMServer.
soam tellin Installation and No impact.

running user of
the independent
OAMServer.
uoa tellin Installation and No impact.

running user of
the UOA.
GFEP
Informix Informix Installation and Offices that do not use the SMS discrete number
running user of scheme: Password change does not affect the
the Informix application.
database. Offices that use the discrete number scheme: The
login-config.xml file needs to be modified, and
the JBOSS needs to be restarted.
gfep gfep Installation and No impact.

running user of
the SCP.
uoa gfep Installation and No impact.

running user of
the UOA.
A.3 Glossary
A
Account An entity through which a customer can pay for the
telecommunications services provided by a carrier. An
account is the minimum unit for billing settlement.
Account accumulation A process of accumulating the fees of a CDR to relevant

account items according to different fee types.
Account book A book that records the information about the income and
expense of each fee item in the account by class. An
account matches one or more account books. An account
book often records the information such as account
number, bill cycle, and account book subject.

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Accumulation item The accumulation of the service usage, consumption, and

recharge fees of a subscriber.
Activation An operation that enables a subscriber to use different

telecommunications services provided by a carrier. After
being activated, a subscriber account enters the active
period, and the state of the subscriber is Active.
Active period A specific period in the life cycle of a subscriber account.

The subscriber account is in Active state within the active
period. A subscriber account enters the Active state after
being activated. Subscribers whose accounts are in
Active state can use the telecommunications services
provided by carriers.
Admission limit The minimum consumption amount that a carrier sets for
a subscriber in a bill cycle. If the consumption amount of
a subscriber does not reach the minimum consumption
amount that the carrier sets, the CBS system deducts the
minimum consumption amount that the carrier sets.
Advance payment A fee that is paid by a customer in advance when the

customer is not in arrears.
Appendant product The products that a subscriber can subscribe to when the
subscriber selects a certain brand.
Authorization An action for determining whether an entity can access the

resources after a request.

B
Basic fee A fee that a subscriber pays for the telecommunication

through a network or channel of a carrier regardless of a
specific service. It is also called channel fee. The charge
rate of the basic fee is often fixed.
Basic fee for voice service The local call fees or roaming fees that a subscriber needs
to pay a carrier when the subscriber uses the network of
the carrier to make or answer calls. When a subscriber
makes or answers a call on the registered mobile local
network, that is, in the home area, the local call fees are
deducted. When the subscriber roams to other mobile local
networks, the roaming fee is deducted.
Bill A list through which a carrier provides the service fee

information periodically for a subscriber. A bill records the
information such as the final balance and the fees for using
the services and products. Bills are classified into detail
bills and summary bills. A carrier charges a subscriber
according to the information on the bill.

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Bill cycle The interval for charging service fees from subscribers.
The interval can be set according to the operation strategy
of a carrier and is often one month. When a bill cycle ends,
the CBS system calculates the fees that a subscriber needs
to pay in the bill cycle and generates a bill.
Bill run A process of calculating the billing result such as the
monthly fee, discount, incentive, usage summary, free unit,
rebate, and other charge and credit (OCC).
Blacklist A list that records the information about the customers with
restricted transactions. The customers in the blacklist are
forbidden to use certain services. The carrier can add the
customers who are in arrears for a long period, break
contracts, or have little credit to the blacklist.
BMP A network element of the CBS system that manages the

operation of services, such as product management,
charging management, resource management.
Brand A name that a carrier defines after segmenting the market

and combining the products according to the ages,
consumption habits, and consumption levels of customers.
A carrier combines products and sells the combination to
specified customer groups by brand to make profits.
Call control A function of processing a call, consisting of creating,
monitoring, maintaining,
and providing connecting, and releasing a call
service features.
Call forwarding An operation performed by a service agent to forward a

call to the IVR process or other service agents in the
customer service center when the service agent processes
a call. A call can be forwarded to the IVR process in either
of the following modes: hang-up forwarding and blind
forwarding. A call can be forwarded to an agent in any of
the following modes: talk forwarding, connect forwarding,
blind forwarding, and three-party forwarding. A call can
be forwarded to a specified service agent in the mode of
specified forwarding.
Call screening A service of call control. If the service is enabled for a

subscriber, the subscriber can maintain a screening table
that records the information such as discrete numbers,
number segments, areas, time segments, and passwords.
Before a call is connected, the CBS system determines
whether to continue the call according to the current
attribute of the calling subscriber and the information such
as the screening table, screening type, screening strategy,
and screening mode.

HUAWEI CBS
CAMEL subscription The information that identifies whether a subscriber

information subscribes to an intelligent service. The CSI contains the
operation support information related to a subscriber, such
as the service key. Generally, the CSI contains Originated-
CAMEL Subscription Information (O-CSI) and
Terminated-CAMEL Subscription Information (T-CSI).
CBP A network element of the CBS system for receiving

external charging requests and performing online and
offline charging.
CBS A solution that implements the convergence of online

charging and offline charging, voice service charging and
data service charging, prepaid subscriber management and
postpaid subscriber management. The CBS is an integrated
end-to-end business operation and support system,
providing the functions such as product management,
resource management, integrated operation, customer
service agent, accounting calculation, credit control,
settlement, recharging center, and call control.
CDR A call detail record that records the information about a

certain charging event collected in a certain format. The
information includes the time when the call is made, the
call duration, and the data transmission quantity. A call
detail record is used for charging and settlement, and serves
as the service usage record provided for subscribers.
Content fee The extra fee that is charged if a service provides certain
information. The charge rate of the content fee is variable

and relates to specific services.
Collect call A service in which a called party pays the call fee for the
calling party in a call. When a subscriber makes a collect
call, the subscriber needs to dial the collect call access code
before dialing the called number.
Cooperate customer An organization or enterprise that signs a contract with a

carrier. A corporate customer subscribes to and uses the
telecommunications services and products provided by a
carrier.
Credit control A process of controlling the consumption amount of the

telecommunications services for a subscriber according to
the remaining call fee and credit limit of the subscriber.
Credit limit An amount that a subscriber can overdraw.
Customer An individual, an enterprise, or a corporation that uses the

products or services provided by a carrier or a third-party
partner. Customers are classified into individual customers
and corporate customers.

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Deactivation An operation that disables a postpaid subscriber to use

different telecommunications services provided by a
carrier. After being deactivated, a subscriber account
enters the Disable state.
Deposit An amount of money that a customer pays in advance for

using a particular service.
Disable A state that an account enters if the subscriber of an account

does not recharge the account that is in Suspend state after
the suspend period. The Disable state can be MO barred
or MO&MT barred. A subscriber in MO barred state can
only answer calls and a subscriber in MO&MT barred
state can neither make calls nor answer calls.
Familiarity number A mobile number that a subscriber sets, which can enjoy a
preferential tariff when a call is made between this mobile
number and the mobile number of the subscriber. The
number of familiarity numbers that a subscriber can set is
determined by the carrier. Special numbers such as a
customer service number cannot be set as familiarity
numbers.
Fee item A detailed item of the consumption fees of a subscriber.

For example, the local call fee item and national toll call
fee item.
Free resources A resource that a carrier provides for subscribers for free
use. Free resources include a certain number of short
messages, the call duration, and the data traffic.
G
Group condition The rule for distinguishing scenarios or subscriber objects.

For a certain service that a carrier provides, the charge fees
vary according to the scenario or subscriber object.
H
Hot billing A process of performing the real-time bill run and
generating a bill before the end of a bill cycle as requested
by a subscriber. The bill records the consumption of the
subscriber in the bill cycle.
Instantiation A process of defining the tariff of a product when the

product is created, including the operations of selecting the
matching service and defining the tariff for the service.

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IVR A telecommunications system, prevalent with PBX and

voice mail systems, that uses a prerecorded database of
voice messages to present options to a user, typically over
telephone lines. User input is retrieved via DTMF tone key
presses.

Main product A product that a subscriber must subscribe to during the

registration according to the system settings and that is
bound with the basic fee of a brand.
MO barred A specific state in the life cycle of a subscriber. It is also

called suspension. A subscriber in this state can only
answer calls.

N
Network element A network device that actually exists and has the basic
information such as an IP address, port number, user name,
and password.
Northbound interface A software interface that the I2000 provides for superior
NMSs or the third-party integrated analysis software
(namely, the external system).
Offline charging A charging mechanism where the charging information

does not affect the service provisioning in real time. The
offline charging is based on bills, that is, the system
performs rating and fee deduction according to the
collected original call records of subscribers.
Online charging A charging mechanism for monitoring the account balance

online in real time. When the account balance of a
subscriber is used up, the system prevents the subscriber
from using the service. In this case, the risk of owing fees
is reduced.
CBS A system that implements the convergence of online
charging and offline charging, voice service charging and
data service charging, prepaid subscriber management and
postpaid subscriber management. The CBS system
provides the functions such as rating, subscriber balance
management, and real-time monitor.
Organization An abstract concept. It refers to the structure of enterprise

organizations. Organizations are hierarchically connected.

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Point The credit amount that a subscriber can obtain based on the
contribution of the subscriber to a carrier. The points are
converted according to the consumption amount of a
subscriber. The subscriber can use the points to exchange
for certain product or products.
Pool period A period in which a subscriber of an account that is in
Disable state does not recharge the account after the
deletion period An account in this period is in Pool state.
A subscriber in Pool state cannot perform any operations.
The CBS system deletes the subscriber account and
reclaims the number resources after the pool period.
Postpaid service A service that requires customers to pay for calls or other
services in advance. When a customer uses a certain
service that is provided by a carrier, the network performs
real-time charging on the service usage. The usage fee is
deducted from the prepayment.
Prepaid service A service that requires customers to pay for calls or other
services in advance. When a customer uses a certain
service that is provided by a carrier, the network performs
real-time charging on the service usage. The usage fee is
deducted from the prepayment.
Price event The action of using the telecommunications network

resources and the services. For example, a voice call and a
message transfer between users, the information
interaction between subscribers and application systems,
the roaming service, the interconnection service between

carriers, and other events that carriers want to charge fees.
Price Plan A set of pricing policies provided by a carrier for a group

of telecommunications services. The charging system can
calculate the fees for using the service based on the service
usage and pricing plan of a subscriber.
Product A combination of one or more services with predefined

tariff. Carriers can directly sell the combination of services
to customers.
Promotion A flexible marketing strategy that a carrier uses to attract

subscribers. When a subscriber meets certain conditions,
for example, the service consumption of the subscriber
reaches a preset value or the subscriber subscribes to a
product, the subscriber can enjoy preferential policies.
R
Recharge To add an amount or a service volume to an account of the

service system through a valued card or by cash.

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Recharge blacklist A subscriber account state that a carrier sets to prevent

subscribers from attempting to recharge accounts by
guessing recharge card number or password. If the number
of events that a subscriber enters incorrect recharge card
numbers or passwords consecutively reaches the threshold
in the system when the subscriber recharges an account,
the subscriber enters the recharge blacklist state. In this
case, the recharge function of the subscriber is restricted.
Reservation An operation of the CBS system reserving and freezing a

certain amount of the account balance before subscribers
use the services that a carrier provides to ensure that the
accounts have enough balance to pay the service using fee.
In the CBS system, reservation can avoid overdraft when
subscribers use multiple services concurrently.
Reservation return An operation that the system returns the reserved balance
or resources to the subscriber accounts. The reasons for
reservation return may be one of the following: service
rollback, service timeout, and reserved amount or
resources not used up
Roaming The action of a subscriber using services on a non-home

telecommunications network.
Roaming in A process for a subscriber to access the home

telecommunications network from a non-home
Roaming out A process for a subscriber to access a non-home

telecommunications network from the home
SCP A physical entity in the intelligent network that implements

a service control function.
Service A group of functions, material objects, or procedures that
a service provider develops for sale in products. A service

does not have any price and cannot be sold to subscribers.
Settlement A process of allocating the collected service fees that are

generated during the cooperation between partners when a
telecommunications service involves the communication
resources or value-added service resources of multiple
partners. The fee allocation is based on the resource usage
and agreement that is signed by the partners in advance.
Subscriber An object that a carrier defines based on a customer after

the customer subscribes to a product or a service.

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Suspend period The period in which a subscriber account is not recharged

after the active period. An account in the suspend period
is in Suspend state. Generally, the balance and bonus
resources of an account in Suspend state are available. The
subscriber is restricted in using certain services. For
example, a subscriber of an account that is in Suspend state
cannot use the free resource account for making calls. If a
subscriber recharges an account during the suspend period,
the account returns to Active state. At the same time, the
validity period of the account is extended.
Tariff A term related to the pricing and discount policies of a

product. Generally, the tariffs are classified into usage
tariff, rental tariff, discount tariff, and reward tariff.
Tariff policy The policy used to define the rule condition, charging rate,
and charging action for different tariffs. One or multiple
policies exist for a product. For example, after a subscriber
subscribes to a GPRS package, a monthly rental of 20
dollars is charged each month. If the monthly rental is
charged successfully, the subscriber can use the GPRS
service. When the subscriber answers calls, no fee is
charged. For the GPRS package, three policies exist:
monthly rental policy, policy of using the GPRS service
for free, and policy of charging the called party free.
Tariff policy template A set of tariff rules, which abstract the tariff service logic
with common attributes and encapsulate complicated
logic. Template is short for tariff policy template. The
templates are used to customize the calculation rules of
rating, fee deduction, and accumulation about a charging
event. The CBS system determines whether to perform an
action according to template conditions to implement the
corresponding tariff policy.
Time schema The time condition that needs to be met when a tariff is
defined so that different charging rates are adopted in
different time segments.
Transfer account balance A process of transferring the account balance of an account

to another account.
Upper limit The maximum consumption amount that a carrier sets for
a subscriber in a bill cycle. If the consumption amount if a
subscriber exceeds the maximum consumption amount
that the carrier sets, the CBS system still deducts the
maximum consumption amount that the carrier sets.

HUAWEI CBS
White list A set of lists for controlling whether a subscriber can log
in to the CBS system or use telecommunications services.
Only subscribers in this list can log in to the CBS system
or use telecommunications services.
A.4 Acronyms and Abbreviations

3
3GPP The Third Generation Partner Plan
AAA Authentication, Authorization, and

Accounting
ABNF Augmented Backus Naur Form
AC Apply Charging
ACK Acknowledgement
ACR Apply Charging Report

AIP Advanced Intelligent Peripheral
AoC Announce of Charge
API Application Programming Interface
APN Access Point Name
AS Application Server
ATI Automatic Transmitter Identification
ATM Automatic Teller Machine

AVP Attribute Value Pairs
BME Business Management Environment
BMP Business Management Point
BSS Business Support System

HUAWEI CBS
CAA Client Access Agent
CAC Charging Area Cell
CAP CAMEL Application Part
CAZ Charging Area Zone
CBE Convergent Billing Engine
CBP Convergence Billing Point
CBCP Convergent Billing Configuration Point
CBS Convergent Billing System
CC Customer Care
CCF Call Control Function
CCBS Custom Care & Billing Solution
CCA Credit Control Answer
CC&BM Customer Care and Business Management
CCR Credit Control Request
CDMA Code Division Multiple Access
CDR Call Detail Record
CDRSC Call Detail Record Store and Convert

CF Call Forwarding
CFC Call Froward Conditional
CFU Call Froward Unconditional
CNL National Location Code
COS Class of Service
CP Content Provider
CRM Customer Relationship Management

CTD Cell and Time Distribution
CTI Computer Telephony Integration
CS Circuit Switched
CSI CAMEL Subscription Information
CSP Communication Service Provider
CUG Closed User Group

HUAWEI CBS
DCC Diameter Credit Control
DCCA Diameter Credit Control Application
DNS Domain Name Server
DP Detection Point
DR Delivery Report
DSC Digital Speaking Clock
DSL Digital Subscriber Line
DTMF Dual Tone Multi-Frequency
EDGE Enhanced Data rates for GSM Evolution
ENIP Enhanced Network Intelligent Platform
ETL Extraction, Transformation, Loading
eTOM enhanced Telecom Operations Map
FA Foreign Agent
FCI Full Configuration Interaction
FEID Front End ID
FEP Front End Processor
FEPID Front End Processor ID
FN Familiarity Number
FPH Free Phone
FQDN Fully Qualified Domain Name

FTP File Transfer Protocol
GFEP General Front End Processor
GGSN Gateway GPRS Support Node
GLR Gateway Location Register
GMSC Gateway Mobile Switching Center

HUAWEI CBS
GPRS General Packet Radio Service
GSM Global System for Mobile communications
GUI Graphical User Interface
GW GateWay
HLR Home Location Register
HTTP Hypertext Transfer Protocol
ICCID Integrated Circuit Card Identity
ICS Incoming Call Screen
ID Identity
IDD International Direct Dialing
IDP Initial Detection Point
IMEI International Mobile Station Equipment

Identity
IMS IP Multimedia Subsystem
IMSI International Mobile Subscriber Identity
IN Intelligent Network
INAP Intelligent Network Application Protocol
IP Internet Protocol
IP Intelligent Peripherals
IPCG IP Charging Gateway
IPv4 Internet Protocol version 4
IPv6 Internet Protocol version 6
IR International Roam
ISDN Integrated Services Digital Network
ISO International Standard Organization
ISUP ISDN User Part
ITU-T International Telecommunication Union -

Telecommunication Standardization Sector
IVR Interactive Voice Response

HUAWEI CBS
LAC Location Area Code
LN Love Number
MAP Mobile Application Part
MCC Mobile Country Code
MCN Multiple Subscriber Number
MCN Missed Call Notification
MDCC Mobile Data Service Control Center
MDMC Mobile Data Service Management Center
MDN Mobile Directory Number
MDSP Mobile Data Service Platform
MF Master File
MML Man-Machine Language
MMS Multimedia Message Service
MMSC Multimedia Message Service Center

MMSO MMS Originator
MMSR MMS Recipient
MNC Mobile Network Code
MO Mobile Originated
MSC Mobile Switching Center
MSISDN Mobile Station International ISDN Number
MT Mobile Terminated
NAI Network Access Identifier
NAS Network Access Server
NE Network Element
NGN Next Generation Network
NM Network Management

HUAWEI CBS
NP Number Portability
NTP Network Time Protocol
OCP Online Charging Point
CBS Online Charging System
OSS Operation Support System
P2P Point to Point
PA Play Announcement
PBX Private Branch Exchange
PC Pricing Catalogue
PDP Packet Data Protocol
PDU Protocol Data Unit
P-FPH Personal Free Phone
PHS Personal Handyphone System
PID Process ID
PIN Personal Identification Number

PLMN Public Land Mobile Network
PMN Public Mobile Network
POP Post Office Protocol
PPS Prepaid Service
PRM Partner Relationship Management
PS Packet Switched
PSI Payment Server Interface

PSTN Public Switched Telephone Network
QoS Quality of Service
R
RADIUS Remote Authentication Dial-In User Service

HUAWEI CBS
RBI Record Bill Interface
RBT Ring Back Tone
RFC Remote Feature Control
RN Route Number
RRR Read Reply Report
RTCP Real-time Transport Control Protocol
RTP Real-time Transport Protocol
RTSP Real-Time Streaming Protocol
RUIM Removable User Identity Module
SCF Service Control Function
SCP Service Control Point
SCTP Stream Control Transmission Protocol
SCU Service Control Unit
SDR Special Drawing Rights
SDU Service Data Unit
SGSN Serving GPRS Support Node

SIGTRAN Signaling Transport
SIP Session initiation Protocol
SIM Subscriber Identity Module
SMAP Short Message Access Protocol
SMOI Service Management Open Interface
SMP Service Management Point
SMPP Short Message Peer to Peer

SMS Service Management System
SMS Short Message Service
SMSC Short Message Service Center
SMTP Simple Mail Transfer Protocol
SNMP Simple Network Management Protocol
SP Service Provider
SRF Specialized Resource Function

HUAWEI CBS
SSN Security Server Network
SSP Service Switching Point
STP Signaling Transfer Point
TCAP Transaction Capabilities Application Part
TCP Transfer Control Protocol
TDM Time Division Multiplex
TDMA Time Division Multiple Access
TD-SCDMA Time Division-Synchronous Code Division
Multiple Access
TLS Transport Layer Security
TUP Telephone User Part
UAP U-SYS universal access platform
UCB USSD Call Back
UOA Uniform OM Agent
URI Uniform Resource Identifier
URL Universal Resource Locator
URP Universal Resource Platform
USAU Universal Signaling Access Unit
USSD Unstructured Supplementary Service Data
UTC Universal Time Coordinated
UVC Uniform Voucher Center
UVS Uniform Voice Solutions
VAT Value-added tax
VC Voucher Center
VLR Visitor Location Register
VMS Voice Mail System
VoIP Voice over IP

HUAWEI CBS
VPN Virtual Private Network
VSCP Value-added Service Control Point

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7/18/2019 HUAWEI CBS Routine Maintenance Guide-(R002C02LG0201_01,Baseline-Common)_For Customer

Routine Maintenance Guide

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2010. All rights reserved.

Huawei Technologies Co., Ltd.

Issue 01 (2010-09-29) Huawei Proprietary and Confidential i

About This Document

This document is intended for:

Changes in Issue 01 (2010-09-29)

Issue 01 (2010-09-29) Huawei Proprietary and Confidential iii

About This Document...................................................................................................................iii

1.2 Requirements for Routine Maintenance .........................................................................................................1-2

2.2 Backup Strategy Table....................................................................................................................................2-3

3.5.3 Checking the Space Usage of File Systems (IBM)..............................................................................3-16

Issue 01 (2010-09-29) Huawei Proprietary and Confidential v

3.5.14 Checking the Status of Network Adapters (HP)................................................................................3-26

3.6.14 Checking the Tablespace of the SQL Server Database......................................................................3-51

vi Huawei Proprietary and Confidential Issue 01 (2010-09-29)

3.7.16 Checking the Number of CDRs on the CBP......................................................................................3-74

5.1.13 Backing Up the Application Program (CBP).....................................................................................5-19

Issue 01 (2010-09-29) Huawei Proprietary and Confidential vii

5.2.1 Cleaning the Tape Drive......................................................................................................................5-34

8 Maintenance Related to Upgrade............................................................................................8-1

8.1.2 Back ing Up the Operating System (HP)................................................................................................8-3

8.3.1 Back ing Up Configuration Files (CBP)...............................................................................................8-16

viii Huawei Proprietary and Confidential Issue 01 (2010-09-29)

9 Routine Maintenance Tables...................................................................................................9-1

Issue 01 (2010-09-29) Huawei Proprietary and Confidential ix

Figure 2-1 Usage Instruction of Backup Strategies..............................................................................................2-2

Figure 3-13 Adding data files to the tablespace.................................................................................................3-53

Issue 01 (2010-09-29) Huawei Proprietary and Confidential xi

Figure 8-6 iWeb backup menu...........................................................................................................................8-29

xii Huawei Proprietary and Confidential Issue 01 (2010-09-29)

Table 1-1 Par ameters of air purity........................................................................................................................1-4

Table 3-3 Description of options in the backup window....................................................................................3-55

Issue 01 (2010-09-29) Huawei Proprietary and Confidential xiii

Table A-7 Critical operations on the BMP..........................................................................................................A-9

xiv Huawei Proprietary and Confidential Issue 01 (2010-09-29)

About This Chapter

1.1 Concept of Routine Maintenance

1.2 Requirements for Routine Maintenance

1.3 Maintenance Tools

1.4 Recommendations for Routine Maintenance

Issue 01 (2010-09-29) Huawei Proprietary and Confidential 1-1

1.1 Concept of Routine Maintenance

l Scenario of performing a task

1.2 Requirements for Routine Maintenance

1.2.1 Qualifications for the Maintenance Personnel

1.2.2 Requirements for the Running Environment

1.2.3 Requirements for Security Management

1.2.1 Qualifications for the Maintenance Personnel

l Understand the principle and networking of each system component.

1-2 Huawei Proprietary and Confidential Issue 01 (2010-09-29)

l Master the common maintenance tools.

1.2.2 Requirements for the Running Environment

Power Supply System

Issue 01 (2010-09-29) Huawei Proprietary and Confidential 1-3

Air Conditioning System, Lighting System, and Fire Prevention

l Equipment: All equipment must be packed properly.